2019 Kia Sorento Complaint Log

While I was driving on the NJ Turnpike near Newark, NJ, I saw black smoke coming in the front windows that I had open about 3 inches each. I immediately pulled into the shoulder of the highway and turned the cars ignition off. By the time I got the car in Park and turned it off the entire front cabin of the car was so thick with smoke that I couldn’t see or breathe. I was able to get out and away from the vehicle just as it completely went up in flames. Two truck drivers stopped and emptied their fire extinguishers on the fire but it did not help at all. By this time the NJ State Police had arrived to help with traffic and they had me sit in the back of one of their vehicles away from the heavy smoke. Prior to seeing the smoke, I had no warning lights on my dashboard, the temperature of the car never rose, and there were no emergency messages whatsoever. There also had not been any work performed on the car for at least 3 weeks prior to fire. Had I not been in a location where there was an accessible shoulder I don’t know that I would have been able to get out in time to escape being overcome by the thick smoke. I have no idea what caused the smoke and ensuing fire and I also have no idea if anyone has inspected the vehicle since the fire. The insurance company is not paying anything because of a clause in my policy indicating they do not pay if the vehicle was being used to transport for money when the incident occurred. They also knew that I had a courier service and used this vehicle for personal and work use. When I told them I wanted an investigation to find out what happened and who is at fault (because it’s NOT me) I was told that they don’t have to release the vehicle for any investigation because they wouldn’t be paying on it anyway! I believe Kia is responsible for this and I want them held accountable. There will be a police incident report but I checked on it today and it still is not ready. The vehicle was towed to Moran Towing in Kearny, NJ.

The Transmission for my 2019 Kia Sorento V6 AWD stumbles and hesitates when accelerating. It is a safety issue. When I attempt to accelerate the transmission does not engage for a second or two which is critical in normal driving. This hesitation could easily cause an accident. It is available for inspection upon request. I have reported to KIA dealers on multiple occasions and to KIA consumer affairs and they have performed two Technical Service Bulletins that did not correct the problem. The dealer reproduced the problem but indicate that it may be a design flaw by KIA but they do not have a fix at this time. There are no warning lamps, messages, or other symptoms of the problem prior to failure. The issue first appeared since the vehicle was purchased in 2018. There are numerous complaints for the same concern on the NHTSA -Power Train Problems for 2019 Kia Sorento.

Today, while driving on the road, the sun roof of the vehicle just exploded. Nothing was thrown into it nor was it caused by an object. It sounded as loud as a gun shot, and and it exploded into many pieces of glass. Because the shade was pulled up, these pieces did not fall over us, but if the shade has been uncovered, the glass would have fallen on the driver and passenger. As far as today we only called the insurance and went to a repair shop to get an estimate of the cost to repair. A friend of mine has a Telluride 2022 and the same thing happened to her last year, she just repaired it, but now I think it is very important to let you know what happened to both of us since she did not report the incident. Now , I am worried because my daughter is driving a Kia Sportage 2023. The loud sound can scare the driver very easily and cause an accident not to mention the glass falling on the driver.

Kia has a known excessive oil consumption issue. This issue has caused my car to suddenly stall while driving which is a huge a safety concern for myself, my passengars and other drivers on the road. If the oil is being sucked into the intake, it will eventually cause engine failure. The Engine Defect is life-threatening and dangerous. As a result of latent design, manufacturing, material, and/or workmanship defects, the Affected Vehicles are prone to excessive oil consumption and/or the restriction of oil flow through the connecting rod bearings as well as to other vital areas of the Engine, causing the Affected Vehicles to experience sudden vehicle stalling, catastrophic engine failure, and/or non-collision engine fires during operation.

The contact owns a 2019 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

when vehicle is started and put in drive, you go about 5-10 feet and the FORWARD COLLISION AVOIDANCE ASSIST, warning lights come on dash. Bright orange triangle with a exclamation mark,& 2 orange cars crashing symbol,& middle display says FORWARD COLLISION AVOIDANCE ASSIST(FCA)SYSTEM DISABLED. RADAD BLOCKED. And the warning lights remain on. I have taken to KIA East in Louisville, they say my vehicle is fine, no problems. My advisor even told me that they popped off the plastic bumper and removed the radar and cleaned it.(I was told that if they did that the radar would have to be recalibrated--and it was not). When I left the dealership the warning lights came on and I took it back in and they still tell me they worked on it and its fine. called Kia Consumer, they tell me to video and get it back in the shop that if its throwing codes there is no problem. I told her I don't feel comfortable trying to drive and video my dash board, but did have a passenger help with this task. Lights come on every time you start it and proceed forward. I also reported how sluggish on take off and how it does not want to speed up and almost get hit if you pullout in traffic and then how it lunges forward and the accelerates very hard. I feel this is a very unsafe vehicle and they are giving me the run around Kia Consumer telling me to take it to other kia dealerships for service that are miles away from me. the documentation from the dealership just says can't duplicate and no real written explanation of what was done to my vehicle. it took 3 months to get my vehicle even checked at the dealership. i even took my vehicle to a local body shop to make sure it had not been hit and it had not. Please help me get this taken care of.

The fuel system is faulty in that the cabin of my vehicle now smells like gas. The fumes gradually became stronger in smell. This is a huge safety concern in that it's impairing my way of driving. This put not just myself and my passengers but those on the road with me. Not to mention a fire hazard. I have gradually become I'll, major headaches, nasal/sinus pain, irritated throat and difficulty breathing, dizzy and nauseated. I'm on my way to 2nd ER visit in a span of 3weeks. Prior to smell I had notice a pull back in power. Feeling like the engine was lacking what it needed to run.

The contact owns a 2019 Kia Sorento. The contact stated that the front passenger side headlamp failed. The vehicle was taken to Carmax where the headlamp was replaced however, the front driver's side headlamp failed. No warning lights illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The failure mileage was approximately 80,000.

The transmission is not shifting from first to second or third to fourth gear. RPMs jump between 4-5 and it won't accelerate. Dealership was able to replicate issue but no codes appeared during scan. They put in a ticket. It has stopped in traffic already. I was able to shut off and restart but this is dangerous.

On July 21 year 2022 my Kia Sorento was stolen. I am Under the impression that Kia did not fix the problem of the ease of getting into a locked car as well as fixing the problem of how easy it is to start the engine and drive off. I am very disappointed and will never buy a Kia product again. This was my second and final Kia. I feel Kia is responsible for my car being stolen because the problem Of accessibility was not fixed even though Kia was aware of the problem. I would like some kind of reimbursement for the anguish and trouble this has caused. A police report has been filed on this incident.

I bought this car in October of 2019 off of the show room floor and around July 15, of 2022 the paint on the hood of my car just started peeling for no reason. Over time the peeling has increased rapidly. I would like for this to be fixed. The color of my car is pearl white.

The car has issues with accelerating, with huge hesitations that almost feel like the car is going to stop, causing a jerking feeling. This especially happens on the expressway, initially at around 20 mph and then around 50+ mph. Have taken the car to be serviced with no resolution for the issue after over two weeks and now my check engine light constantlystays on. Other Kia owners have expressed noticing similar issues with their Sorento. This is a big concern, as it has the potential to cause several accidents nationwide.

Engine stutters and jerks upon acceleration. Happens in every driving mode (Comfort / Eco / Smart / Sport). This has been a persistent safety issue, and judging by the number of similar complaints, a speedy resolution is needed.

My vehicle was stolen in a parking lot full of other vehicles. I now know about the design flaw, making it easy for Kias to be stolen. This needs to be resolved immediately via a recall by Kia to fix this flaw and to prevent other Kia owners from going through this.

infotainment screens failed while driving after failing 3 days prior on 7/3/2022. As a result this makes hands free phone usage unavailable. This is also a safety concern due to distracting the driver.. Kia emailed directly due to ongoing case regarding ongoing electical issues causing accident in April 2021. Kia unable to provide rental/transportation due to "covid" and "shortages". Appointment was missed 10/30/2021 due to unavailable transportation and issues potentially taking weeks to diagnose at dealership. Kia did not arrange/approve transportation as promised. Kia had vehicle 3/3/2022 to 3/30/2022

infotainment screens failed while driving. As a result call failed and this makes hands free phone usage unavailable. Kia case manager emailed directly due to open case regarding ongoing electical issues causing accident earlier in year. Kia unable to provide rental/transportation due to "covid" and "shortages". Appointment was missed 10/30/2021 due to unavailable transportation and issues potentially taking weeks to diagnose at dealership. Kia did not arrange/approve transportation as promised. Kia had vehicle 3/3/2022 to 3/30/2022

Traveling out of town on the highway from Pennsylvania to Virginia in June 2022 and our 2019 Kia Sorrento started shaking at the steering wheel and lost complete power in the engine. I was unable to accelerate with busy highway traffice behind me. I barely made it to th shoulder of the road without being rear ended with my wife and two children in the car. The forst thing I check is engine oil and it was bone dry. We just had it serviced in May at Sipala Kia before we left for our trip. I limped to a small service station in Virginia where he plugged into it but was unale to diagnose. He has us towed to Charlie O'Baugh Kia for repairs. We had this Kia Sorrento to two of our local dealers, Sipala Kia of West Chester and Scott Kia of Springfield, PA for oil leak or oil consumption but both dealers kept telling me nothing wa wrong. In addition to regualar oil and filter change I continue to check the engine oil on a regualr basis where it seems to be buring engine oil at a higher than normal rate.

When driving at certain lower speeds the vehicle is jerky. The car will go into high RPM's when excelerating even when not fully pressing the gas pedal. The engine is burning through oil very quickly. In less than a month from my oil change I have had to put 5 quarts in. When the cruise control is on it sometimes excelerates faster than what it is set for. This has been ongoing for about a year. I have confirmed with 2 shops that I do not have an oil leak.

2019 Kia Sorento- Consumer Complaint- Engine went out after 7 months in to lease. Consumer blamed for damaged done to leased vehicle. Dealership will not honor warranty to repair or exchange. Attached Letter from Office of Attorney General Office Illinois, Retail installment Agreement, GAP Addendum, Vehicle Service Contract, Repair Order, Mechanic Info, & Bill of Sale.

The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 21V519000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

During use wipers at times will random stop in up position on windshield. Intermittent problem will start working again after toggling wiper switch.

What component failed-High pressure fuel pump. It would have to be towed from place of inspected. They cannot put the part back inside the car; the part went "poof" into big chunks after it was taken apart. Mine and my children's saftey; our lives were put at risk on April 5th, 2022. We were driving home from school in a 40 mph zone. At the stop light when the light had turned green when the gas pedal was pressed down the car drove at less then 5mph and then stalled out. There was zero power to the gas pedal. We had to pull over and restart car and hope there was power. We were only down the street from our home. I had to baby the gas pedal and could not get to pass 10 mph in a 40mph zone and then a 25mph zone. The car then sat on our driveway until we could take it to our auto shop on April 19th, 2022. The KIA then turned on and had the check engine light on now. The car would drive up to 38mph in Eco mode only before it would start to spurter and slow down itself on its own. There was hardly any power to the gas pump again. When I entered the auto parking lot there was a very faint squeal sound coming from the engine area. When the auto place called they told us when the part was taken out "the internal parts disintegratend" and the part cannot be placed back in the KIA. The high pressure fuel pump did not handle the "fuel pressure". This has been a concern for many KIA's that have come through the auto place. They had said they have seen KIA's of all styles as far back to 2017 having this issue and that the part is on a national back order with zero ETA of being back in stock. How can a car part not be on a recall and be on a national back order. I had called PEAK KIA in Littleton, CO. I was told that the high pressure fuel pump went bad on my account.

Pieces and or flakes of vehicle paint are falling off the body of the vehicle. Mainly affected areas is the top front portion of the roof above the windshield and front of the hood. Paint started peeling off around the 28,000 mile mark. I’m currently at 30,000 miles. Keeps getting worse. A piece of paint peeled off and was stuck to my windshield and I could not visibly see the road. Had to pull over and remove the peeled off piece of paint

JERKS IN LOWER GEARS AND SOMETIMES SPEADS UP WHEN YOU'RE ABOUT TO STOP AND/OR SLOW DOWN & WHEN YOU MAKE A TURN, CAUSED ME TO GET INTO AN ACCIDENT ON i95 WHILE MY KIDS WERE IN THE CAR WITH ME!!!! WHEN I TRIED TO BREAK THE CAR SLIGHTLY SPED UP BEFORE STOPPING CAUSING ME TO REAR END ANOTHER VEHICLE. THIS IS MY SECOND KIA CAR, THE FIRST WAS AN OPTIMA. I THOUGHT KIA'S WERE STRONG, RELIABLE AND SAFE CARS. SOMETHING NEEDS TO BE DONE!!!

Whenever I am stopped at a stoplight and in the close vicinity of a vehicle powered by electricity (specifically Tesla) or dual powered vehicles, the front warning lights start acting up. First going to (green) warning, then to (yellow) warning, and sometimes all the way to (red) warning. This happens even when the stopped vehicle is in the lane next to me and is parallel to me. The whole time all vehicles are stopped and waiting for the traffic to start moving. In my opinion this is very dangerous. Hopefully this is not affecting any of the other computer functions. This has been going on for at least 5 months. Consumer stated it only started about 6 months ago and really is only the late model Tesla an Prius models that cause the crash sensors to go off.

There is a hiss noise coming from the steering when you are making a left or right turn.

There are times when I brake, my brakes will jump or skip before completely braking. My brakes have been checked and replaced. I have seen recalls on the Kia Sportage for the braking system and I believe that the Kia Sorento has the same issues.

The white pearl paint on my 2019 Kia Sorento has started chipping in some spots without any impacts or action that would affect it. I feel that this could expand and maybe chip a large portion of the hood paint while I am driving, which may cause me to react erratically and maybe cause an accident. I have seen many complaints online recently of other owners encountering the same problem. I have taken the SUV to the dealer many times for maintenance, but they have not attempted to repair the issue. No lights or alarms have presented themselves prior to this issue, which I first noticed while washing my car in January 2022.

The contact owns a 2019 Kia Sorento. The contact stated that while driving at night with the low-beam headlights activated, the light beam was bouncing up and down and moving from side to side presenting a visible shadow within the light beam, causing a visibility hazard for the driver. The vehicle was taken to the local dealer who replaced the driver’s side headlight assembly and the movable headlight controller; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,000.

I am reporting a recurring defect with my 2019 Kia Sorento’s front axle assembly, which has failed multiple times despite repeated replacements. The vehicle was serviced at Ron Tonkin Kia, where the front axle assembly was replaced three times due to leaks: •January 2022 – First replacement •November 2022 – Second replacement •March 2023 – Third replacement The issue is happening again, indicating a persistent defect. Each time, the axle assembly has been replaced under warranty, but the problem continues to recur, raising concerns about long-term safety and reliability. I am concerned about the potential risk of axle failure while driving, which could lead to loss of vehicle control or other safety hazards. I am requesting an investigation into whether this issue is widespread and whether Kia should be required to address it through a recall or permanent fix.

THIS IS ONGOING CONDITION FROM DELIVERY OF VEHICLE. BASED ON CAR COMPLAINTS ALREADY FILED ON CAR COMPLAINTS.COM WE BELIEVE KIA KNOWS ABOUT THIS PROBLEM. THERE IS SOME SORT OF RELATIONSHIP OF NIGHT DRIVING AND LOW BEAM HEADLIGHTS THAT CAUSES VERY DARK SHADOW ON WINDSHIELD THAT ABSTRUCTS DRIVER VISION. WE FURTHER ASSERT THAT KNOWING THIS KIA WILLFULLY ADJUSTS HEADLIGHTS TOO HIGH TO TRY TO CONCEAL PROBLEM.(DEALER SAID THEY WERE SET 8" TOO HIGH. BUT WHEN ADJUSTED TO FACTORY SETTINGS THE PROBLEM GOT WORSE. CASE NUMBER ENTERED WITH KIA. NOW IN ESCALATION MODE ... HOWEVER WE LIVE ON TOP OF A MOUNTAIN WITH 3000 FOOT DROPS IF OUR VISION IS OBSTRUCTED AND WE MISS EDGE OF ROAD. THE HEADLIGHTS WERE ADJUSTED BACK TO THE HIGHER SETTING BUT WE FEEL THAT WILL BLIND ON COMING CARS STILL ANOTHER SAFETY DANGER. KIA MUST FIX THIS PROBLEM. i HAVE PHOTOS TO SHOW THIS LIMITED VISION NIGHT DRIVING LOW BEAM RURAL ROAD SAFETY PROB LEM

My 2019 Snow White KIA Sorento paint started peeling up on the driver side hood and wasn't caused by any type of damage. Took the vehicle to the local KIA dealership and was told that my 3 year 36000 mile warranty was expired and there was nothing they would do to correct this issue.

Multifunction front camera unit part number 95740-c6560. Warning lights come on every day. They continue to alert while driving causing issues with attention to the road. The high beams will not work unless the lights are set to on instead of auto. Vehicle was taken to a Kia dealership, and they diagnosed a complete failure on the part. This part operates several of the safety functions of the vehicle. There have been several people who have had this issue.

back up camera/infotainement screen went black while backing up twice in driveway. About 10 minutes later infotainment center restarted it's self and prompted me to verify safety while driving. Kia case manager emailed directly due to open case regarding ongoing electical issues causing accident earlier in year. Kia unable to provide rental/transportation due to "covid" and "shortages". Appointment was missed 10/30/2021 due to unavailable transportation and issues potentially taking weeks to diagnose at dealership. Kia did not arrange/approve transportation as promised.

When driving at night, the headlights appear to be pointed excessively in a down direction leaving me with a dark shadowy area within my line of eyesight. Headlights checked at dealership and reported back as no issues. My Kia owners manual states in chapter 4 page 129 that the headlight beam levels are automatically adjusted depending on the number of passengers and weight in the trunk and other driving conditions. Also advises to contact Kia dealership with any issues. Done! The Kia dealership informed me that my model does not have the Dynamic Bending Light referred to in Chapter 4 page 130 of the owners manual. At this point if I want to have light in my sight line, I must drive with my headlights on high beam. Oncoming drivers beware! This issue needs to be addressed by Kia.

We have been experiencing a lost of power. The engine sputters and loses power when accelerating. This has happened on several occasions. Today, 10/11/2021, we were nearly hit four times on interstate 580 in Oakland. We were travelling in the number two lane at sixty miles per hour. I began to accelerate to reach the speed limit when the Sorento began to sputter and lost power to five miles per hour. As we lost power the vehicle behind me nearly rear-ended our vehicle. As we moved to the shoulder we were almost struck two more times. Once on the shoulder I turned the Kia off and back on. I attempted to accelerate on the shoulder and it sputtered and lost powers at twenty miles per hour to five miles per hour. I have done research and its apparent there is a major safety issue with this year. Its unfortunate it take a loss of life (or lives) to have a major recall.

Front bumper (black) is peeling. Local repair shop said the bumper was not properly primed before they (KIA) painted them. Peeling started 9/15/2021

In September 2021 the driver side turn signal would intermediately work. Replaced the bulb twice with no difference. Upon further inspection, found 2 wires corroded together. Being the vehicle is still under warranty, the Sorento was taken to a Kia dealership in October 2021 which we were told it was damage and not under warranty, and a new harness would need to be installed. No mentioned of why the wires over heated, became brittle, and melted together. During that time, the headlight functions started to decrease drastically as I refused a new harness install being that wouldn't solve the problem of why it happened. No warning lights appeared on dash, no messages, just our first clue something was wrong was the driver turn signal was working in spurts. I ended up pig tailing the light socket in fear of a fire and to fight Kia as this is a dangerous situation.

The factory design of the low beam headlights seems to have a feature that prevents up-shining into oncoming traffic. However, this design results in a dark shadow-line across the field of vision. This dark shadow-line results in poor visibility especially when driving in areas that are very dark. The shadow-line makes it look like I'm driving into the bat-cave. I have observed on some online Kia Sorento user forums of the same complaint. My Kia dealer claims that this is a factory design and there is no remedy. I have uploaded 3 photos taken from inside the car parked in front of my white garage door. You can see the horizontal shadow-line and two "teeth" that hang down in the field of view. The line is not very pronounced against the white door, but is very much so when driving on a dark road. Please investigate and advise. Thank you very much.

The contact owns a 2019 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the front passenger's seat was not able to move forward or backward. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

Pearl white paint peeling and chipping on hood of vehicle and bumper. KIA has known knowledge and history of this defect of the 2019 Kia Sorento with the Pearl white paint and hasn't stop using this color paint. Paint flakes has to go somewhere, air, water, etc. Hazardous material.This not just a touch up job, expensive procedure, have to restore the whole area, with the ensure that the paint matches up and possible cause of repainting again in the future. Kia needs to be held responsible for permitting defective equipment on the road.

The contact owned a 2019 Kia Sorento. The contact stated that while his wife was driving at an undisclosed speed, she lost control of the vehicle and crashed into a lamp post. The air bags did not deploy upon impact. The contact's wife later received medical treatment for a fractured vertebra, right hip, and groin injury. No police report was filed. The vehicle was towed to a tow lot and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. The VIN was unavailable.

My Vehicle was stolen from my residential home. My window was buss out and they stole my vehicle. After over two weeks my vehicle was finally retrieved by the police and city of Milwaukee tow lot. I was told by financing company as well as police department to go get pictures of vehicle as reported from tow company that my vehicle was completely totaled out. I went and retrieved pictures seeing that my car was totaled. With this being said i don't have a vehicle for me or my children to be able to get to work and or school and daycare. I don't know what I'm going to do with trying to not jeopardize my job with getting to work. So I'm writing this so that KIA company can be held accountable for not recalling these vehicles and putting me and my children during this pandemic at risk of losing everything home, job and more.

Vehicle hesitates upon acceleration on takeoff. At times it will almost stop. This has been a problem since purchase date 7/11/2019. Dealer has no solution and there has been no recall. Dealer has other 2019 Sorentos with the same problem, but has not been able to duplicate the problem with our vehicle. This is very problematic when pulling into traffic from a standstill or accelerating from a stop light. No inspections have been made other than dealer. No warning signals have ever appeared.....JUST A DEFINITE HESITATION UPON ACCELERATION.

I was driving at 65 mph on the freeway. The weather was clear and the road is clear and there was no traffic. While I was driving, I heard a loud explosion and heard wind right after. I pulled at the first exit to check what had happened and saw the sunroof was shattered with a large hole about 12 inches in diameter in the glass. The interior sunroof shade was closed the entire time I was driving. Very little glass entered the car cabin and the interior sunroof shade currently shows no signs of holes or damage. Upon initial inspection, there appears to be little glass in between the sunroof shade and sunroof. It appears the vibration of the vehicle caused the sunroof to shatter in an upward motion. In addition, please note that no items were being carried on the oem roofrack. The car windows were also closed when this happened. I have 2 babies that were sleeping in the backseat when this occurred.

I was driving along the road on a light traffic day, I approaching an intersection when the traffic light turned red, I tried engaging brakes and they would not engage. As I approached the intersection I became fearful of colliding with multiple vehicles and due to brakes failing I encroached the intersection when I was T-boned by another driver. I see various complaints of brakes and the lack of stopping power for this particular vehicle. I advise anyone else to avoid purchasing this vehicle if you value yours and your families safety.

What component or system failed or malfunctioned, and is it available for inspection upon request? Infotainment center and back up camera failure as well as multiple other system failures that have been ongoing since 2020 after water damage when ac drain hose backed up. Kia has been contacted multiple times since April 2021 regarding this issue after it caused an accident while backing up in April 2021. Kia did not inspect the vehicle until March 2022 due to failure to arrange appropriate appointments and transportation. How was your safety or the safety of others put at risk? The ongoing failures are a safety issue because they make it impossible to safely drive and not be distracted. The screen failures when backing up make it unsafe regarding backover protection and the sensors also fail for back up and blind spot. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown. The manufacturer has been provided with multiple videos of the issue and has had the vehicle for over 100 days total. Kia states they have the right to manufacture vehicles with features and that they should not be relied upon for safety, under oath and recorded. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacturer has had access to the vehicle. They are not sharing what occured when they had it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Failure is not consistent or anticipated. It does occur more often when it has rained.

I purchased my 2019 Kia Sorento with 7,000 miles on it. A few moths after purchase, I began having suspension issue with it. My rear tires were being worn out very quickly and a tire repair shop suggested that I have Kia dealership check out the shocks, which I did. Kia Service Center diagnosed the vehicle and replaced the shock absorbers due to leakage. Almost 2 months later, I took my Sorento back to the same Service Center due to loud squeaking noises and the up and down of the vehicle anytime I drove over the smallest hump or bump in the road. Kia found that the strut mount and bearings were coming apart and Kia supposedly replaced the sway bar along with the bearings and struts. After one month, I had to take the vehicle back for the same issue. It was supposedly fixed again but a few moths later, the loud squeaking came back and has gotten worse over time. I took my truck to Kia again for the same issue and they are now saying that the sway bar bushings have went bad. Well they supposedly just replaced the old sway bar last year and it is already needing new bushings. I have searched online and found the front sway bar of KIA's to be a major defect problem and consumer's having to continuously replace the front sway bar on their KIA. A bad sway bar can not only impede your ability to control and handle your vehicle, but it can also be the cause of an accident. With so many consumer complaints on this issue, I am unsure why there has been no recall on the sway bar and bushings of KIA vehicles. Whether the vehicle is new with new parts or the part has been replaced, this is definitely an issue that needs to be investigated immediately.

CAR LOST POWER WHILE DRVING AND A SEMI TRUCK ALMOST RAN INTO ME. HAVE TAKEN CAR TO KIA DEALERSHIP AND THROTTLE BODY WAS REPLACED AND WEEK LATER SAME PROBLEM EXIST. I HAVE TAKEN THE CAR THERE 3 TIMES FOR THE SAME PROBLEM HAVEN'T HAD THE CAR 3 MONTHS HAVE HAD THIS PROBLEM SINCE I PURCHASED THE CAR.

The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil, and oil needed to be added to the engine every 30 days. Additionally, the vehicle was difficult to start, and there was an abnormally strong fuel odor inside the cabin of the vehicle at start-up. The vehicle was taken to the dealer, where the fuel pump, the starter, and the timing chain cover were replaced; however, the excessive oil consumption persisted. The vehicle was taken to the dealer, where the contact was informed of an unknown engine recall and that the engine could seize. The dealer replaced the engine; however, the engine failure persisted. The contact stated that the vehicle was difficult to start, and the engine was making abnormal clanking sounds while driving. The check engine warning light was illuminated. The vehicle was taken back to the dealer several times. The dealer replaced the gas cap, and the check engine warning light was reset; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.