2012 Kia Soul Complaint Log

THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE ENGINE WAS EXCESSIVELY CONSUMING ENGINE OIL. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE WOULD SHUDDER AND STALL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED WITH THE CATALYTIC CONVERTER NEEDING TO BE REPLACED. THE CONTACT HAD THE SPARK PLUGS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE, AND INFORMED THE CONTACT THAT THEY WOULD PLACE A REQUEST WITH THE LOCAL DEALER TO PERFORM A FREE OIL CHANGE. THE DEALER DECLINED TO HONOR THE REQUEST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). DAYTONA KIA (LOCATED AT 1702, 510 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 252-7000) WAS CONTACTED, BUT FAILED TO SCHEDULE AN APPOINTMENT FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FIRST 2 TIMES CAR DIDN'T START ON INITIAL TRY, CAR STARTED, TACH DIAL WASN'T FUNCTIONING AND CAR DIDN'T WANT TO GO MORE THAN 25 MPH. CAR TAKEN TO KIA WHERE THEY SAID CAR WAS FINE BUT NEEDED FUEL INHECTORS CLEANED AND A SERPENTINE BELT. 2 WEEKS LATER CAR STALLS AT STOP LIGHT, TACH DIAL NOT FUNCTIONING AND CAR DOESN'T WANT TO ACCELERATE PAST 25 MPH. CALLED KIA THEY WERE CLOSING AND WOULD CALL BACK, NEVER DID. 1 WEEK LATER AT STOP LIGHT AGAIN AND CAR STALLS, RESTART, TACH DIAL NOT FUNCTIONING, CAR DOESN'T WANT TO ACCELERATE AGAIN. TAKEN TO KIA WHERE SCANNER WAS PUT ON AND STATED ALL WAS FINE, EVEN THOUGH THE TACH STILL WAS NOT FUNCTIONING. SHUT CAR OFF AND RESTARTED AND ALL WAS FINE.....

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO SPUTTER. THE VEHICLE DID NOT STALL AND WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND FAULT CODE: P0240 APPEARED. THE VEHICLE WAS REPAIRED BY A MUFFLER SHOP. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

HELLO, I HAD RECEIVED A RECALL NOTICE ON APR. 24TH, 2019 IN REGARDS TO MY VEHICLE. IT INDICATED THAT THEY ARE HAVING SAFETY RECALL ON THE ENGINE WHICH IS CAUSING ABNORMAL ENGINE COMBUSTION. ON APR. 4TH, 2019 MY CAR BROKE DOWN ON THE FREEWAY. WHEN I HAD GOT IT DIAGNOSED THE REPAIR MAN SHOWED ME A PICTURE OF A HOLE IN MY MOTOR DUE TO OVERHEATING. ON APR. 24TH, 2019 I CALLED KIA AND THEY HAD MY CAR TOWED TO MY LOCAL KIA DEALERSHIP. 2 DAYS LATER I RECEIVE A CALL FROM THE DEALERSHIP STATING MY REPAIR HAS BEEN DENIED DUE TO MY CAR BEING OUT OF WARRANTY. NEVER ON MY LETTER DID IT INDICATE MY CAR NEEDED A WARRANTY NOR DID THEY MENTION THAT IT WAS NEEDED WHEN THEY TOWED MY CAR TO THE DEALERSHIP. I AM EXTREMELY UPSET, NOT ONLY IS MY PROBLEMS NOT BEING ADDRESSED BUT NOR HAS MY SAFETY. I SHOULD BE TREATED WITH CAR CONSIDERING MY ENGINE BUSTED AND I HAD A GREAT CHANCE OF MY CAR CATCHING ON FIRE. NOT ONLY THAT BUT HOW AM I SUPPOSED TO REPLACE AN ENGINE IF ALL OF THE ENGINES ARE HAVING ABNORMAL COMBUSTION? THIS IS SO DISAPPOINTING AND I WILL TAKE LEGAL MATTERS IF NOT ADDRESSED. THEY ARE NOW STATING I HAVE TO PAY TO GET MY CAR TOWED BACK TO MY APARTMENT AND I AM FURIOUS. PLEASE HELP ME. I CAN BE REACHED AT [XXX] OR BY CALLING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO JIM MARSH KIA (8555 W CENTENNIAL PKWY, LAS VEGAS, NV 89149, 866-521-6618), BUT THEY DENIED THE REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE ENGINE WAS OUT OF WARRANTY AND THEY QUOTED A REPAIR COST OF $4,100 WITH A DISCOUNT. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE DEALER ASKED THE CONTACT TO HAVE THE VEHICLE TOWED FROM THEIR FACILITY AT HER EXPENSE. THE FAILURE MILEAGE WAS 113,000.

THE STEERING WHEEL HAS STARTED TO MAKE A CLICKING NOSE WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT. THE NOSE HAPPENS WHEN THE CAR IS BOTH STATIONARY AND WHEN MOVING. THERE ARE SEVERAL OTHER COMPLAINTS LIKE THIS BY OTHERS ON THE INTERNET. 2014-2016 MODELS OF THE SAME MAKE AND MODEL HAVE ACTUALLY ALREADY BEEN RECALLED FOR A STRONG PROBLEM WITH THE"PINION WHEEL", ALTHOUGH THE PROBLEM WITH THE 2012 MODELS MAY BE WITH THE"STEERING COUPLER". DOESN'T SEEM SAFE AND I'M NOT THE ONLY ONE EXPERIENCING THIS PROBLEM UPON FURTHER RESEARCH.

TL* THE CONTACT OWNS A 2012 KIA SOUL. CONSUMER STATED ON OR ABOUT MARCH 29, A TAPPING NOISE WAS NOTICED COMING FROM THE ENGINE, WE HAD THE OIL CHANGED ON APRIL 2ND AND THE NOISE WAS REDUCED. ON APRIL 3RD WHILED DRIVING TO WORK THE VEHICLE BEGAN TO SMOKE AND THE FIRE DEPARTMENT WAS CALLED. THE CONTACT STATED THAT A ROD FRACTURED CAUSING A HOLE IN THE OIL PAN WHICH RESULTED IN A CATASTROPHIC ENGINE FIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. A FIRE INSPECTION REPORT WAS PROVIDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) HOWEVER, THE DEALER GOSSETT KIA, 1900 COVINGTON PIKE, MEMPHIS, TN 38128, 901-388-8989, WAS NOTIFIED OF THE FAILURE TO BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF*JB

CAR IS JERKING/BUCKING AND MISFIRING WHILE IDLE AND WHEN DRIVING IT JERKS. CAR CHECK ENGINE LIGHT CONSTANTLY TURNS ON AND OFF ON ITS OWN.

THE TRANSMISSION FLUID TEMPERATURE SENSOR A ELECTRICAL CIRCUIT INPUT SIGNAL HAD HIGH VOLTAGE FOR A PREDETERMINED PERIOD OF TIME WHICH CAUSES THE CAR TO SHIFT HARD AND BUCK. THE AUTOMATIC TRANSMISSION ACTS LIKE A MANUAL. YOU HAVE TO TAKE YOUR FOOT OFF THE GAS AND LET IT SHIFT. THIS HAPPENS NO MATTER WERE YOU ARE DRIVING. IT COULD HAPPEN WHEN YOU'RE DRIVING ON THE HIGHWAY OR CITY STREETS.

CLUNKING AND CLICKING IN STEERING. SAME AS SEVERAL OTHER COMPLAINTS. KIA NEEDS TO RECALL FOR THIS SERIOUS SAFETY DEFECT.

2012 KIA SOUL, CHECK ENGINE LIGHT COMES ON AND OFF INTERMITTENTLY, HAD CONDITION CHECKED BY NALLEY KIA DEALER WAS TOLD THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT TOLD ME THE COST FOR THEM TO REPAIR, I WAS UNABLE TO PAY THAT AMOUNT...ONE WEEK LATER RECALL CAME OUT (SURELY THEY NEW ABOUT THE RECALL)...TOOK IT BACK TO DEALER TWICE... THAT I BOUGHT IT NEW FROM (ED VOYLES KIA) KEEP GETTING SUBTERFUGE...TOLD THE PART WILL NOT BE IN UNTIL JULY 7TH (2 PLUS MONTHS AWAY)...CALLED KIA DISTRICT OFFICE TWICE FOR A SOLUTION SINCE CAR IS INCREASINGLY GETTING WORSE....GAVE ME A REFERENCE NUMBER AND THEY NEVER RETURNED MY CALL. CONCERNED THAT THIS ENGINE WILL CATCH FIRE AS WELL... TOLD BY ED VOYLES KIA DEALER THAT THEY DON'T DO LOANER CARS FOR RECALL REPAIRS??!!

STEERING WHEEL CLICKS AND HAS GIVE AT LOW SPEEDS (LIKE WHILE PARKING OR TAKING CORNERS SLOWELY) AND AT HIGH SPEEDS (70MPH +). TAKEN TO KIA DEALER, AND COUPLER NEEDS TO BE REPLACED. KIA RECALLED LATER MODELS WITH SAME PARTS AND OPTIMAS WITH SAME PARTS, BUT NOT 2012 SOULS. IT'S THE SAME PART THAT WAS REPLACED FOR FREE IN OTHER MODELS, BUT 2012 ISN'T COVERED.

WHEN I TURN MY STEERING WHEEL, THERE IS A CLUNKING NOISE. RESEARCH INDICATES THAT THERE IS A WELL KNOWN ISSUE WITH A DISINTEGRATED RUBBER BUSHING IN THE ELECTRIC STEERING MOTOR AND THERE IS A RECALL DUE TO THIS SAFETY ISSUE. WHY IS MY CAR NOT COVERED?

WHEN YOU TURN THE STEERING WHEEL IT'S MAKING A CLICKING SOUND AND EVERY TIME YOU GO OVER A BUMP IT MAKES THE STEERING WHEEL SHAKE

MY 2012 KIA SOUL (BASE) WITH THE 1.6L GDI RECENTLY HAD A PROBLEM ON I-80 TRAVELING BETWEEN DES MOINES, IA AND DENVER, CO. (THERE HAD BEEN NO PRIOR SYMPTOMS) AFTER REACHING AROUND 65 MPH, THE ENGINE BEGAN MISFIRING EMMITING OBD ERROR CODE 0336 INDICATION A BAD CRANKSHAFT POSITION SENSOR. I STOPPED AT THE NEAREST AUTOZONE, BOUGHT A APPROPRIATE REPLACEMENT, AND INSTALLED THE PART IN THE PARKING LOT. UPON IGNITION, THE CAR IMMIDIATELY BEGAN MISFIRING AND DIED. ON THE SECOND ATTEMPT, THE CAR STARTED AND MISFIRED; BUT IT SENT THE SAME 0336 CODE THEN THE TACHOMETER DIED. ALTHOUGH THE TECHOMETER DIED, THE ENGINE CONTINUED TO IDLE (AND RUN) WITHOUT FURTHER MISFIRES. UPON SEEING THIS, I FIGURED IT WAS THE CAM SHAFT POSITION SENSORS (AS THE SYMPTOMS ARE VERY SIMILIAR). I FOUND, AND REPLACED BOTH ENGINE MOUNTED CAM SHAFT POSITION SENSORS, BUT NO NEW SYMPTOMS UNTILL I TEST DROVE THE VEHICLE. DURING THE TEST DRIVE, THE VEHICLE EMMITED 3 OBD CODES, AND DIDNT START MISFIRING UNTIL THE TACHOMETER WENT OVER 3500 RPM. BY THEN, I WAS DOING A HIGHWAY TEST ON I-80 OUTSIDE LINCOLN, NE, AND THE CAR JUST DIED AT AROUND 55-65 MPH. IT EMMITED CODE 0336 FOR A BAD CRANKSHAFT POSITION SENSOR, 0565 FOR CRUISE CONTROL ON SIGNAL MALFUNCTION (I HAVE THE BASE MODEL, SO THERE IS NO CRUISE CONTROL), AND 0517 FOR BATTERY TEMPERATURE CIRCUIT MALFUNCTION. I MANAGED TO GET THE VEHICLE OFF THE INTERSTATE, AND BACK HOME WHERE THE PROBLEM CHANGED AGAIN. NOW IT MISFIRES UNTILL THE TACHOMETER HITS 3500, THEN THE TACHOMETER DIES AND THE VEHICLE APPEAR TO RUN NORMAL (DISPITE THE REOCCURING ODB2 CODES 0366, 0517, AND 0565) IT APPEARS THE ENGINE HEATED UP ENOUGH TO BURN OUT A BRAND NEW CRANKSHAFT POSITION SENSOR, AND CAUSE PROBLEMS WITH THE BATTERY. (AND POSSIBLY THE ECU AS IT NOW REPORTS MY NON-EXISTANT CRUISE CONTROL IS MALFUNCTIONING)

THE GEAR SHIFT SELECTOR (MANUAL TRANSMISSION) WOULDN'T FIND ANY GEAR. THE TRAFFIC SIGNAL TURNED GREEN, I PLACED THE GEAR IN 1ST. IT DROVE ABOUT 200 FEET AND I HEARD A FAINT "POP". THE TRANSMISSION GEAR SELECTOR DID NOT HAVE ANY FEELING IN IT, AND I COULDN'T GO INTO ANY GEAR. THE ENGINE REMAINED RUNNING, I STILL HAD A CLUTCH PEDDLE, JUST NO GEARS. I HAD IT TOWED TO A KIA DEALER WHERE THEY INFORMED ME THAT THE TRANSMISSION CABLE LINKAGE HAD FAILED AND IT WAS GOING TO BE DIFFICULT TO FIND A NEW ONE. APPARENTLY THE 2012 SOUL 6 SPEED TRANSMISSION IS A ONE YEAR ONLY? WHEN ASKED HOW LONG WOULD IT BE THE DEALERS RESPONSE WAS, "WE HAVE A LOT OF RECALLS IN HERE, AND YOUR PART IS ON BACK ORDER".

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLICKING NOISE COMING FROM THE STEERING COLUMN WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. ALSO, AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

A LOUD TICKING NOISE DEVELOPED IN THE ENGINE THIS SPRING. IT WAS DIAGNOSED BY A KIA TECHNICIAN AS WORN CONNECTING ROD/CRANKSHAFT BEARINGS. I HAVE PERFORMED REGULAR RECOMMENDED MAINTENANCE, INCLUDING OIL CHANGES, WITHIN MANUFACTURER'S GUIDELINES. THE NOISE BEGAN SUBTLY AND WORSENED OVER TIME. IT CAN BE HEARD WHEN THE VEHICLE IS STATIONARY AND AT ALL SPEEDS. IT IS LOUDEST WHILE ACCELERATING AND IS FAINT WHILE COASTING. MY SPECIFIC VEHICLE IS 2012 KIA SOUL+ (PLUS) WHICH HAS A NU 2.0-LITER GDI ENGINE. THE SAME ENGINE IN OTHER VEHICLES AND DIFFERENT ENGINE IN THIS VEHICLE HAVE BEEN RECALLED FOR THIS SAME PROBLEM. I BELIEVE THIS IS AN ERROR IN MANUFACTURING AND SHOULD BE RECALLED BECAUSE OF THE SAFETY HAZARD IT PRESENTS (ENGINE FIRE).

MY CAR GETS VERY HOT FOR NO REASON . THE DASHBOARD ,RADIO,BY MY GEARSTICK TO NAME A FEW PLACES. I SEEN THE RECALL FOR THE SOULS CATCHING ON FIRE AND READ THAT THE EXHAUST GAS CAN CAUSE PROBLEMS TO THE CATALYTIC CONVERTER WHICH I HAD TO REPLACE LAST APRIL ONLY A MONTH AFTER BUYING MY CAR. I BELIEVE MY CAR SHOULD BE INCLUDED IN THE RECALL AND AM TRYING TO FIGURE OUT THE STEPS TO TAKE TO TRY AN GET IT ADDED .

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 2 MPH, THE STEERING WHEEL MADE A CLUNKING SOUND. THE VEHICLE WAS TAKEN TO ALOHA KIA (94-169 FARRINGTON HWY, WAIPHAU, HAWAII 96819) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT'S ENGINE SEIZED WHILE EXITING A FUEL STATION. THE CONTACT PULLED THE VEHICLE OVER AND ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO LEAVE THE VEHICLE AT THE SCENE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA OF AUSTIN (13175 US-183 N, AUSTIN, TX 78750, (512) 583-1900) WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE IN THE ENGINE AND SENSORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,131.

STEERING IS MAKING A LOUD CLUNKING NOISE WHEN THE STEERING WHEEL IS TURNED. DEALER SERVICE DEPT SAYS IT IS A COUPLER MUST BE FIXED BEFORE I LOSE THE ABILITY TO STEER. I AM AFRAID TO EVEN DRIVE THE VEHICLE TO THE DEALER SINCE IT COULD LOSE STEERING. THE CAR ONLY HAS 31000 MILES ON IT.

I CAN FEEL SLACK PLAY IN THE UPPER STEERING THAT MAKE A KNOCKING SOUND WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT WHEN STATIONARY, MOVING, IN TOWN OR ON THE HIGHWAY. ALSO ON INTERSTATE WHEN I REACH APPROXIMATELY 60 MPH A VIBRATION IN THE FRONT END STARTS AND INCREASES WITH SPEED. IT GETS TO AN INTENSITY THAT I DONT FEEL SAFE DRIVING OVER SIXTYFIVE MPH

STEERING MAKES A CLICKING NOISE AND FEELS LIKE IT MIGHT LOCK UP AT LOW SPEEDS.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THE STEERING WAS FAULTY AND EXTREMELY LOOSE. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, THE ENGINE BLEW UP AND BLEW OUT PIECES OF THE ENGINE BLOCK. PRIOR TO THE FAILURE, THE ENGINE RATTLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED DICK HANNAH KIA AT 360-342-9104 (LOCATED AT 3400 NE AUTO MALL DR, VANCOUVER, WA 98662) AND WAS INFORMED THAT THERE WAS A RECALL. THE CONTACT WAITED FOR THE UNKNOWN RECALL NOTICE AND, ONCE IT WAS RECEIVED, TOWED THE VEHICLE TO THE SAME DEALER. THE TECHNICIAN STATED THAT THE ENGINE FAILURE WAS DUE TO "OIL OUT", WHICH WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A DECISION WAS NOT MADE ON HOW TO PROCEED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *AS *TR

The steering coupling is going out. it makes a clunking noise when you turn the steering wheel either direction constantly.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THEE CONTACT HEARD ABNORMAL NOISES COMING FROM THE VEHICLE AND ALL THE WARNING INDICATORS ILLUMINATED. KIA OF DULUTH (1701 W MICHIGAN ST, DULUTH, MN 55806, (866) 722-4542) DIAGNOSED THAT THE PISTONS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.

I HAVE A 2012 KIA SOUL THAT HAS 75,000 MILES ON IT AND HAS STARTED MAKING THE HIGHLY COMPLAINED ABOUT CLUNKING NOISE AND SHIFTING/LOOSE SENSATION IN THE UPPER STEERING COLUMN WHEN TURNING WHEEL BACK AND FORTH FROM LEFT TO RIGHT WHETHER STATIONARY OR DRIVING. IT HAS ALSO FOR SOME TIME BEEN EXPERIENCING THE SHAKING STEERING WHEEL AT AROUND 80 MPH THAT HAS COMPLAINTS. I AM A FORMER MECHANIC AND THROUGH READING ALL THE SIMILAR COMPLAINTS AND SEEING SYMPTOM/REPAIR VIDEOS I HAVE DIAGNOSED MY CLUNKING STEERING COLUMN TO BE CAUSED BY A FAILED STEERING COUPLER. THIS IS A PROBLEM THAT HAS BEEN RECALLED BY KIA ON OTHER VEHICLES BUT NOT ON 2012 SOUL.THIS STEERING COUPLER ISSUE SHOULD HAVE KIA RECALLING ALL VEHICLES THAT HAVE REPORTS OF THIS FAILURE. I AM LOOSING FAITH IN KIA MOTORS. I SHOULD NOT HAVE TO REPLACE THIS PART ON MY TIME/MONEY.

HAD TO REPLACE ENGINE

LOUD CLUNK ON TURNING THE WHEEL SOUNDS LIKE COUPLING IS FAULTY. OCCURS STATIONARY AND MOVING THOUGH APPEARS TO DECREASE WHEN MOVING FASTER. CONCERNED THIS IS A SIGNIFICANT SAFETY ISSUE FOR THE VEHICLE.

ENGINE LEAKING AND CAT CATALYTIC CONVERTER DOESN'T SEAM RIGHT

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT CONTINUED DRIVING TO HIS HOUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED, BUT THE ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. ABELOFF NISSAN (LOCATED AT 3259 PA-611, BARTONSVILLE, PA 1832, (877) 608-0091) AND THE MANUFACTURER WERE NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 134,000.

WHERE DO I START, MY 2012 KIA SOUL HAS ABOUT 86,000 MILES AND HAS EXPERIENCE ISSUES OVER THE PAST FEW YEARS. IT STARTED A FEW YEARS AGO WHERE I CHANGED MY LEFT BRAKE LIGHT AND DISCOVERED IT WAS AN ONGOING ISSUE WHERE BULB IS BURNT AND HAVE TO REPLACE ABOUT TWICE YEARLY. SECOND, SOMETIMES WHEN I GO TO CRANK MY CAR IT WOULD START FAINTLY THEN STALL OUT AND I WILL HAVE TO RETRY AGAIN UNTIL IT CRANKS CORRECTLY. THIS HAVING ALSO BEEN OCCURRING FOR A FEW YEARS. THIRD, WITHIN THIS PAST YEAR I'VE EXPERIENCED A/C CONTROL PROBLEMS. WHEN I GO TO TURN IT ON IT WONT DO ANYTHING,NO DEFROST/BLOWING/HOT/COLD NOTHING. THEN I WOULD PROCEED TO KEEP TRYING TO TURN OFF AND ON AND OUT OF NO WHERE IT JUST STARTS ON ITS OWN. SOMETIMES IT'S SCARY ESPECIALLY WHEN I NEED TO DEFROST MY WINDOWS AND IT DECIDES NOT TO WORK. TOOK IT TO SUN AUTO REPAIR SHOP AND THEY COULDN'T FIGURE IT OUT AND SAID AND I QUOTE "IT HAS A HIGH FAILURE RATE", WHATEVER THAT MEANS. FOURTH, THE PASSENGER SIDE WINDOW WILL NOT RESPOND TO THE DRIVER SIDE CONTROL BUTTON. DONT KNOW IF IT'S AN ELECTRICAL ISSUE. THIS HAS ALSO STARTED WITHIN THIS PAST YEAR. FINALLY, ABOUT A FEW MONTHS AGO MY STEERING WHILE STARTED MAKING THIS ANNOYING CLICKING SOUND WHEN I TURN THE STEERING WHEEL LEFT TO RIGHT . THAT IS WHILE DRIVING AND PARKED OR STOPPED. IT JUST KEEPS CLICKING EVERY MOVEMENT, BUMPS AND TURNS. SUDDENLY I RECIEVED A LETTER ABOUT THIS GIVEN WARRANTY RECALLING MY VEHICLE TO GET FIXED. NOW I'M QUESTIONING WHETHER OR NOT IF MY OTHER PROBLEMS ARE COMMON IN OTHER VEHICLES AND IS ON THE ROLL TO RECALL

STEERING COLUMN COUPLER TO MDPS IS OF POOR DESIGN AND FAILS PREMATURELY. KIA HAS RECALLED THE SAME PART IN THE OPTIMAS IN THE SAME YEARS AND FUTURE MODELS HAVE BEEN AFFECTED AS WELL. IF NOT REPLACED THE STEERING COLUMN CAN COMPLETELY DISCONNECT FROM THE STEERING WHEEL AND RESULT IN A COMPLETE LOSS OF CONTROL. THIS HAS NOT DIRECTLY HAPPENED IF THE PARTS ARE REPLACED DUE TO THE OTHER SYMPTOMS OF KNOCKING OR CLICKING BUT IS A SIGNIFICANT DESIGN FLAW FOR USING INFERIOR PLASTICS IN CRITICAL COMPONENT OF DRIVING CONTROL. REFERENCE TSB CHA 44-2014, CHA 74-2016

THE STEERING WHEEL MAKES A KNOCKING NOISE WHEN TURNING AND WHEN STATIONARY. THE STEERING WHEEL FEELS LIKE IT'S MOVING ON IT'S OWN, I HAVE TO HOLD IT VERY STEADY TO KEEP CONTROL. I INQUIRED ABOUT THIS ISSUE AND WAS TOLD THE STEERING COUPLER NEEDS TO BE REPLACED, AND IT WOULD COST $200. THIS IS CLEARLY A DEFECT IN THESE MODEL CARS BASED ON THE VOLUME OF COMPLAINTS ABOUT THE SAME THING. I STARTED NOTICING IT AROUND 70K MILES. THIS SHOULD BE ADDRESSED AS A RECALL. IT'S A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED AND THERE WAS A STRANGE, HOT ODOR EMITTING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO KIA OF PUYALLUP (111 VALLEY AVE NE, PUYALLUP, WA 98372, 833-217-6008) WHERE IT WAS DIAGNOSED THAT THERE WAS A BLOWN ROD AND METAL DEBRIS WITHIN THE ENGINE. THE VEHICLE WAS NOT REPAIRED AT THE TIME. ON APRIL 12, 2019, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE), WHICH LISTED THE FAILURES THE VEHICLE WAS EXPERIENCING. THE VEHICLE WAS TAKEN TO CARS PROS KIA TACOMA (7230 TACOMA WAY, TACOMA, WA 98409, 877-879-7067) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND ENGINE WERE DAMAGED. THE DEALER ALSO DETERMINED THAT THE VEHICLE REQUIRED A CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC UPDATE. THE CATALYTIC CONVERTER WAS REPLACED, BUT NOT THE ENGINE. THE CONTACT STATED THAT A KNOCKING SOUND WAS COMING FROM THE ENGINE COMPARTMENT. THE MANUFACTURER PROVIDED CASE NUMBER: 13184439 AND A WRITTEN NOTIFICATION OF THE REMEDY, WHICH STATED THAT THE CATALYTIC CONVERTER AND/OR THE ENGINE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 135,000.

STEERING WHEEL HAS DEVELOPED SIGNIFICANT "PLAY" IN BEING ABLE TO MOVE 1-2 INCHES EITHER WAY WITH AN AUDIBLE CLUNK WHEN IT REACHES THE POINT OF ACTUALLY ENGAGING THE STEERING MECHANISM. THERE ARE MULTIPLE REPORTED INCIDENCES OF STEERING COLUMN PROBLEMS ON THE 2012 KIA SOUL THAT HAVE USUALLY BEEN LINKED TO A FAULTY STEERING COUPLER (HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/SOUL/STEERING-COLUMN-PROBLEMS.PHP). LATER YEAR MODELS HAVE BEEN RECALLED FOR STEERING COLUMN PROBLEMS, BUT NOT THE 2012.

Steering is very shakey when going over 55

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. IN ADDITION, THERE WAS A STRONG VIBRATION COMING FROM THE STEERING WHEEL WHILE THE VEHICLE WAS IN OPERATION. A DEALER HAD NOT DIAGNOSED THE FAILURE. AN INDEPENDENT MECHANIC WAS NOT CONTACTED. THE MANUFACTURER HAD NOT ISSUED ANY RECALLS FOR THE ELECTRIC POWER STEERING; HOWEVER, THERE WERE SIX TSBS FOR THE STEERING. THE CONTACT WAS UNCERTAIN IF THERE WAS A PERMANENT REMEDY FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED . THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

KIA FLEXIBLE STEERING COUPLER 56315-2K000FFF COMPLETELY FAILED 12/2018. SAME COMPLAINT AS HUNDREDS OF OTHER OWNERS OF 2012 KIA SOULS. PLASTIC STEERING COUPLER COMPLETELY FALLS APART CAUSE EXTREMELY DANGEROUS PLAY AND BAD BANGING WHILE TURNING IN EITHER DIRECTION. GOING OVER ROAD HOLES, SPEED BUMPS AND EVEN ROAD REFLECTORS CAUSE THE STEERING WHEEL TO PULL IN EITHER DIRECTION AS WELL AS DRIFTING ISSUES. DEFECTIVE PART WILL EVENTUALLY CAUSE BREAKDOWN OF ELECTRIC POWER STEERING UNIT. KIA DEALERSHIP IN LAKE WALES, FL QUOTED $450 TO REPLACE THE $10 STAR SHAPED COUPLER STATING THE COSTS ARE MAINLY IN LABOR. THESE REPAIR COSTS SHOULD NOT BE THE RESPONSIBILITY OF THE OWNER. THE PART SHOULD NOT BE CONSIDERED NORMAL WEAR AND TEAR. IT IS A POOR DESIGN ON THE PART OF KIA. THE 2012 SOUL SHOULD BE INCLUDED ALONG WITH THE 2014-2016 RECALLS CURRENTLY IN EFFECT FOR THE EXACT ISSUE. I ALSO OWN A 2015 SOUL AND HAVE RECEIVED MY RECALL NOTICE FOR THE COUPLER REPAIR. (WE ALSO OWN A 2017 SPORTAGE) WHY ARE THE 2012 OWNERS BEING LEFT OUT AND DISREGARDED? THE PART IS THE SAME, THE LABOR IS THE SAME AND THE POTENTIAL DANGER AND FURTHER DAMAGE IS THE SAME. KIA SHOULD STEP UP TO THE PLATE AND DO THE RIGHT THING BEFORE A CLASS ACTION LAWSUIT IS FILED AND COST THEM A SUBSTANTIAL AMOUNT MORE. KIA'S LACK OF CUSTOMER CARE, CONCERN AND COMMITMENT TO THE 2012 OWNERS IS DISRESPECTFUL AND SHAMEFUL. I TRULY AND SINCERELY HOPE KIA WILL TAKE NOTICE OF OUR COMPLAINTS AND PLEA AND HELP US. *TR

CAR WAS GREAT UNTIL IT REACHED THE 100000 MILE MARK. THEN IT LOSES ALL POWER AND DIES WHILE GOING 65 TO 70 MPH ON FREEWAY! IT IS GOING TO GET ME KILLED! WHEN HAPPENS, THE RPM GAUGE QUICKLY PLUMMETS TO ZERO AND REMAINS THERE AT ZERO AFTER I GET IT RESTARTED. AFTER IT SITS FOR ABOUT 15 MINUTES IT STARTS FINE WITH THE RPM GAUGE GIVING AN ACTUAL READING. THIS IS HAPPENING ABOUT 3 TIMES IN A 25 MILE SPAN!

TL* THE CONTACT'S COMPANY OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT OIL HAD TO CONTINUOUSLY BE PLACED IN THE VEHICLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SEIZED. THE COMPANY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD REPLACE THE ENGINE; HOWEVER, THE COMPANY WOULD BE RESPONSIBLE FOR THE LABOR COST. THE CONTACT STATED THAT THERE WERE THREE OTHER KIA SOULS WITH THE SAME FAILURE. THE CONTACT STATED THAT THE MANUFACTURER FULLY REPLACED THE ENGINE IN ANOTHER KIA SOUL AT NO CHARGE, BUT WOULD NOT REPLACE THE ENGINES IN THE OTHER THREE VEHICLES PER THE RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000.

STEERING SUDDENLY BECAME LOOSE WITH A "CLICK" ON EITHER SIDE OF PLAY. WAS TOLD BY KIA DEALER THAT THE STEERING COLUMN HAD TO BE REPLACED AT A COST OF $1843. IF I DIDN'T FIX IT, MY STEERING MIGHT GO OUT AT ANY TIME. KIA COVERED THE SAME PROBLEM WITH RECALLS ON LATER MODELS BUT REFUSED TO COVER THIS BECAUSE OF VEHICLE AGE, EVEN THOUGH IT'S NOT A MILEAGE OR AGE ISSUE, IT'S A DANGEROUS DESIGN FLAW. I'VE FOUND DOZENS OF IDENTICAL COMPLAINTS ONLINE.

2012 KIA SOUL STEERING COUPLER DEFECT, ATTACHED IS MY RECEIPT TO REPAIR A DEFECTIVE PLASTIC STEERING COUPLING THAT RESULTED IN A STEERING HAZARD (SHIMMYING, SHAKING, VIBRATING) WHILE MAKING A ROAD TRIP TO FL. UNFORTUNATELY KIA CORPORATE REFUSES TO ACCEPT THIS AS A DEFECT ISSUE EVEN THOUGH THEY EXTENDED THEIR KIA OPTIMA WARRANTY ON THIS DEFECT DUE TO THE AMOUNT OF PROBLEMS GENERATED THROUGH COMPLAINTS. THE SERVICE TECH AT KIA I SPOKE WITH CONFIRMED THEY HAD RECEIVED COMPLAINTS ABOUT THE SOUL STEERING COUPLING BUT COULDN'T SAY HOW MANY COMPLAINED OR HOW MANY COMPLAINTS WOULD BE NEEDED TO AFFECT A RECALL SO I HAD TO INCUR A $300+ EXPENSE TO HAVE IT REPLACED. PLEASE CONTACT ME @ [XXX]. MY EMAIL IS [XXX]. THANK YOU FOR YOUR ASSISTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN CAR IS RUNNING AND IN PARK TURNING THE STEERING WHEEL AN INCH OR SO IN EITHER DIRECTION IS VERY LOOSE AT FIRST TILL IT BEGINS TO BECOME FIRM AND YOU HEAR A THUD. THE AMOUNT OF PLAY IS ABOUT AN INCH GOING TO THE RIGHT OR TO THE LEFT.

WAS GOING DOWN TEN, KIA CAN'T DETERMINE IF MY POWER STEERING WANT BOUT WHILE GOING DOWN THE HIGHWAY GOING 55, AND THEN HITTING A DEER. THE BODY WORK HAS BEEN FIXED BUT MY VEHICLE HAS NO POWER STEERING. POWER STEERING IS NOT RESPONDING - MDPS WILL NOT COMMUNICATE WITH VEHICLE. FAILURE IN ELECTRONIC MDPS AT TOP OF STEERING COLUMN. THEY CHECKED ALL CONNECTORS, AND NO PHYSICAL DAMAGE TO COLUMN ITSELF. FOUND C1503 -ESC/ECS (ESP) ERROR AND C1687 - TIME OUT VSM2 (MDPS) FAILURE. DIAGNOSIS SAYS I NEED A POWER STEERING COLUMN AND MOTOR ASSEMBLY. GEICO REFUSES TO COVER THIS SAYING IT'S A COMMON ELECTRICAL POWER STEERING ISSUE WITH KIA'S. IF THESE ARE MESSING UP ELECTRONICALLY WHILE DRIVING THIS YEAR FOR 2012 SHOULD BE RECALLED. IT FEELS AS IF INSURANCE HAS FOUND A LOOPHOLE TO NOT COVER KIA SOULS WITH POWER STEERING. I ALSO SAW A CORROSION ISSUE RECALL AND MY CAR WAS FROM OHIO WHICH I LIVED THERE YEARS WITH IT BEFORE MOVING TO VIRGINIA. NO ONE AT THE NEWPORT NEWS VIRGINIA KIA EVEN MENTIONED THE RECALL FOR MY VIN #, I FOUND IT WHILE REGISTERING MY KIA ONLINE.

2012 KIA SOUL. CONSUMER STATES THAT THEIR HOOD DISENGAGED WHILE DRIVING AND SMASHED AGAINST WINDSHIELD. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

BLOWER TO THE AC/HEATER JUST QUIT WORKING.. TURNED CAR OFF AT GAS STATION ,GOT BACK IN STAYED AND BLOWER WOULD NO LONGER WORK.. SEEMS TO BE A COMMON PROBLEM IN THE 2012 KIA SOUL.