2013 Kia Soul Complaint Log

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE AND THE TEMPERATURE GAUGE INCREASED TO HIGH. ADDITIONAL OIL WAS ADDED TO THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 502-4425) WHERE IT WAS DIAGNOSED WITH HIGH HEAT SYMPTOMS, ENGINE FAILURE, AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 206,000. THE VIN WAS UNKNOWN.

MY SOUL BEGAN TO MAKE A TERRIBLE NOISE AT 52,000 MILES. TOOK IT TO THE DEALER BECAUSE WE HAD PURCHASED THE ADDITIONAL WARRANTY TO EXTEND IT TO 100,000 AND WAS TOLD THE ENGINE BEARINGS HAD FAILED. THE MECHANIC AT THE DEALERSHIP SAID HE DIDN'T SEE MUCH SLUDGE IN THE ENGINE AND COULDN'T SEE A REASON WHY KIA WOULD DENY THE CLAIM. ALTHOUGH THE OIL HAD BEEN CHANGED APPROPRIATELY WE COULDN'T PRODUCE ALL THE DOCUMENTATION ON THE SPOT. THE LOCAL DEALERSHIP TOOK VIDEO AND SENT IN TO KIA, WE WERE TOLD THAT KIA WOULD NOT HONOR THEIR WARRANTY AND WE WERE ON OUR OWN.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A KNOCKING IN THE ENGINE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED BREWBAKER KIA DEALER, 222 EASTERN BLVD, MONTGOMERY, AL 36117) AND WAS INFORMED TO CONTACT THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

THE STEERING WHEEL BECAME LOOSE WITH MUCH "PLAY" IN STEERING AND A CLICKING NOISE FROM THE STEERING LOCK. THIS HAPPENS BOTH STATIONARY WITH THE CAR ON IN PARK AND WHEN DRIVING. I HAVE HAD ALIGNMENT AND SUSPENSION CHECKED AND IT IS NOT APPARENTLY THE ISSUE. APPARENTLY THE STEERING SHAFT BECOMES LOOSE WHERE IT IS COUPLED WITH THE STEERING GEAR/RACK. THIS LOOSE STEERING IS VERY DANGEROUS AS WHEN STEERING AROUND CURVES THE CAR STEERING ACTUALLY PULLS ON THE ROAD SO I NOW GO MUCH SLOWER AROUND CURVES THAN IS POSTED ON SPEED SIGNS TO AVOID LOOSING CONTROL OF MY VEHICLE. WHEN I GO OVER UNEVEN ROADS OR BUMPS THE CAR ALSO SHIFTS AND PULLS AS I DO NOT HAVE FULL CONTROL OVER THE STEERING. WHEN I BRAKE AT SPEEDS OVER ABOUT 40MPH I NOTICE THAT THERE IS ALSO THIS SAME PLAY IN THE STEERING SO I MAKE SURE I AM CONSIDERABLY A FAR DISTANCE BEHIND ANOTHER VEHICLE IN ORDER TO STOP SLOWLY. I FEEL THAT THIS IS A VERY DANGEROUS PROBLEM WITH THE 2012 KIA SOUL AND HAVE NOTICED UPON RESEARCHING ONLINE THAT THE KIA OPTIMA HAS A SIMILAR PROBLEM WHICH WAS EVENTUALLY RECALLED FOR REPAIR.

HELLO I HAVE A 2013 KIA SOUL WITH ONLY 56,000 MILES ON IT. LAST YEAR AROUND FEBRUARY MY CARS STEERING COLUMN STARTED HAVING THIS AWFUL RATTLING AND KNOCKING SOUND COMING FROM IT. I CAN'T DRIVE OVER 55MPH OR IT GETS REALLY BAD AND LOUD. THIS ALSO CAUSES MY BLINKERS NOT TO WORK PROPERLY ON AND OFF. I HAD SURGERY AROUND THE SAME TIME IT STARTED AND I'M JUST GETTING BACK TO BEING ABLE TO DRIVE. EXCEPT I'M AFRAID THAT THE STEERING IS GOING TO BREAK AND CAUSE A BIG WRECK AND NO THIS ISN'T A WHEEL BALANCE ISSUE. HAS ANYONE ELSE HAD THIS PROBLEM THAT YOU KNOW OF? I'M GOING TO CALL THE DEALER TODAY AND GET IT IN TO BE CHECKED. I CAN'T EVEN GET ON THE INTERSTATE BECAUSE OF THE FEAR OF IT BREAKING AND THE EXTREMELY LOUD NOISES IS CAUSES.

SO I AM ACTUALLY SHOCKED THAT THERE'S NO COMPLAINT LOGGED HERE ABOUT THIS, YET IT SEEMS TO BE EVERYWHERE ALL OVER THE INTERNET. OUR 2013 KIA SOUL (AND THIS HAPPENS WITH MORE THAN JUST OUR YEAR) WHEN MAKING A RIGHT TURN, THE DOOR AJAR INDICATOR COMES ON, ON THE DASH PANEL, AND THE IGNITION KEY RING THAT ILLUMINATES, AND ALSO ILLUMINATES THE DOOR/MAP LIGHTS IN THE CENTER CONSOLE. YOU DON'T EVEN HAVE TO JUST BE MAKING A RIGHT TURN FOR IT TO COME ON. IF YOU TOUCH (NOT HIT IT OR BE FORCEFUL) THE DRIVERS DOOR PANEL, YOU CAN MAKE IT COME ON, AND SOMETIMES IT GOES RIGHT OUT AND SOMETIMES IT DOESN'T. I KNOW WHAT YOU'RE GOING TO SAY "MAKE SURE THE DOOR IS CLOSED TIGHTLY!" WELL THE DOOR IS CLOSED. ALL 4 DOORS AND THE HATCH ARE SECURELY CLOSED, AND IT'S ONLY THE DRIVERS DOOR. IT WILL NOT DO IT WHEN THE VEHICLE IS NOT RUNNING, IT ONLY DOES IT WITH THE KEY IN THE IGNITION, AND THE VEHICLE RUNNING. I AM SHOCKED THIS IS NOT A RECALL. I HAVE SEEN THIS WITH OTHER SOULS DATING BACK TO 2009! I AM RELUCTANT OF TAKING THE DOOR APART, BUT I MEAN SERIOUSLY!

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HAD FOUR FRONT END ALIGNMENTS SINCE PURCHASING THE VEHICLE AND THE STEERING WHEEL JERKED SUDDENLY. THE STEERING FAILURE OCCURRED WHILE DRIVING OVER BUMPS IN THE ROAD. THE MANUFACTURER ADMITTED THAT THERE WAS A PART THAT NEEDED TO BE REPLACED IN THE STEERING ARM, BUT IT COULD NOT BE REPLACED UNTIL AFTER THE VEHICLE GAINED MILEAGE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S HOME AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000.

CLUNK NOISE SIMILAR TO RECALL AFFECTING 2014-2016 VEHICLES, STEERING SEEMS LOOSE AND A CLUNKING NOISE IS HEARD , THE NOISE OCCURS IN PARKI OR IN MOTION

STARTING IN 2018, ON 6 OCCASIONS AND AT LEAST 3 TIMES IN 2019, WHEN I TRY TO BRAKE THE CAR ACTUALLY ACCELERATES. IT HAS HAPPENED WHILE DRIVING ON STREETS AND IN PARKING LOTS. I HAVE TAKEN IT TO 2 DEALERS AND BOTH HAVE BEEN UNABLE TO ASSIST ME, AS THEY SAY THEY CAN'T DUPLICATE THE PROBLEM. I HAVE READ THAT SEVERAL DIFFERENT KIAS IN DIFFERENT YEARS HAVE HAD THIS SAME PROBLEM.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN WHEN TURNING IN EITHER DIRECTION. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO LAKELAND REGAL KIA (1025 BARTOW RD, LAKELAND, FL) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FLEXIBLE COUPLER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,441.

THERE WAS A CLICKING NOISE COMING FROM THE STEERING COLUMN EVERYTIME IT MOVED EVEN A FRACTION OF AN INCH. AS I WAS DRIVING TO WORK ONE MORNING, THE STEERING WHEEL LOCKED UP ON ME WHILE I WAS CHANGING LANES. IT WAS ONLY FOR 5-10 SECONDS BUT IT SCARED ME. IT WAS A DANGEROUS SITUATION. THERE IS A RECALL ON THIS MAKE MODEL AND YEAR FOR THE EXACT SAME ISSUE. MY CAR MISSED IT BY A FEW DAYS, LITERALLY. SEVERAL CERTIFIED TECHS, INCLUDING THE KIA DEALERSHIP TECHS ALL CONFIRMED THAT IT WAS SIMILAR TO THE RECALL WITH STEERING COLUMN ISSUES. THE DEALERSHIP FIXED IT BUT I HAD TO PAY FOR IT.

STEERING WHEEL MAKES A CLUNKING NOISE WHEN TURNING TO THE LEFT OR THE RIGHT. 31000 MILES. DEALER SAID IS OUT OF WARRANTY. WHAT TO DO?

NOISE IN STEERING COLUMN . MECHANIC NOTICED IT AS WELL WHEN I TOOK IT IN FOR AN OIL CHANGE!

TAKATA RECALL. OK SO THIS ENGINE RECALL THAT I'M JUST NOW HEARING ABOUT MY CAR ISN'T ON THE LIST. IT STATES BUILT UP GASSES CAUSE ENGINE NOCKING WITCH MINE HAS. AND I WAS WONDERING IF Y'ALL COULD ADD ME TO THE LIST SO I CAN GET MY CAR FIXED

WELL THE FIRST ITEM IS THE DEALERSHIP TOLD ME THERE WAS A RECALL ON THE DRIVER SIDE PANEL DOOR. THE SECOND PROBLEM RIGHT LOW BEAM LIGHT HAS BEEN OUT NOW FOR ALMOST TWO YEARS I HAVE BEEN EVERYWHERE WE HAD SWITCHED BULBS WE HAVE TRACED WIRES EVERYTHING REPLACE THE RELAY STILL CAN I GET THAT TO WORK AND SOMETIMES HE DOES LUNDS HIGHWAY ROAD YOU HIT BUMPS ALL THE LIGHTS COME ON IN CAR IT IS SOME KIND OF ELECTRICAL SHORT IN A CAR SOMEWHERE

MY BOYFRIEND WAS DRIVING , WE BEEN HEARING A TICKING SOUND AND ENGINE LIGHT CAME ON. WE ALWAYS HAVE ARE OIL CHANGE BUT IN A MONTH IT'S TIME FOR MORE OIL.

AS MY WIFE WAS ENTERING EASTBOUND US EXPRESSWAY 83 (INTERSTATE 2) JUST WEST OF MINNESOTA ROAD (APPROXIMATE TIME 5:15 PM) THE HOOD FLEW OPEN AND DAMAGED THE WINDSHIELD AND HOOD. THE CAR WAS SAFELY PULLED OVER BUT THE HOOD WAS SO DAMAGED THAT IT HAD TO BE REMOVED IN ORDER TO DRIVE THE CAR HOME. THE CAR HAD ONLY BEEN DRIVEN APPROXIMATELY 1.5 MILES FROM THE HOUSE ON THE FRONTAGE ROAD BEFORE GETTING ONTO THE EXPRESSWAY WHEN THE INCIDENT OCCURRED. SPEED WAS ACCELERATING TO HIGHWAY SPEEDS OF 60 MPH BUT NOT YET AT 60 MPH. THE VEHICLE WAS JUST GETTING ON THE OVERPASS AFTER ENTERING THE EXPRESSWAY AND WAS TRAVELING IN A STRAIGHT PATH ON THE ENTRY LANE BARELY MERGING INTO TRAFFIC BEFORE NEEDING TO PULL OVER ON THE BENTSEN PALM ROAD OVERPASS.. THE HOOD HAD NOT BEEN OPENED FOR AT LEAST 2 WEEKS WHEN I LAST FILLED THE WINDSHIELD WASHER RESERVOIR. IT HAS BEEN DRIVEN ON THE EXPRESSWAY AT HIGHWAY SPEEDS DURING THE LAST TWO WEEKS ON A DAILY BASIS. IT APPEARS THAT THE HOOD LATCH IS BROKEN. THE LATCH IS TOO FAR TO THE RIGHT AND DOESN'T MOVE BACK INTO A POSITION TO ALLOW THE HOOD TO CLOSE.

CAR HAS 24K MILES ON IT. DURING A TRIP THE CAR BEGAN TO WOBBLE DRIVING ON THE INTERSTATE. I NOTICED THE TIRE HAD A BULGE ON IT. I REPLACED IT. THE CAR STILL WOBBLED. I TOOK IT TO A KIA DEALERSHIP AND THEY SAID ANOTHER OF THE TIRES HAD GONE BAD, BUT IT SHOULD GET ME HOME. I HAD A BLOWOUT ON THAT TIRE ON THE WAY HOME ALSO DRIVING ON THE INTERSTATE. THE TIRES ARE OEM NEXEN CP662'S. THE REMAINING 2 TIRES ARE PREMATURELY WORN AND HAVE BEEN ROTATED WITH EACH OIL CHANGE.

SUA SUDDEN UNEXPECTED ACCELERATION. HAPPENING THREE TIMES SO FAR RANDOMLY. ONCE WHEN FIRST STARTED AND ONCE WHILE DRIVING AND ONCE WHEN STOPPING ALL HAPPEN ON THE ROAD.

I PURCHASED A KIA SOUL 2013 + BRAND NEW IN 2013, ON 5/13/2017 THE CHECK OIL LIGHT CAME ON WHILE I WAS DRIVING, I PULLED OVER AND CHECKED THE OIL AND IT WAS LOW EVEN THOUGH I HAD RECENTLY HAD THE OIL CHANGED, I PUT 2 QTS OF OIL IN THE CAR, BUT EVERY TIME I DROVE THE CAR BEGAN MAKING A NOISE WHENEVER I ACCELERATED. WHILE DRIVING THE CAR ON 5/14/17 THE CHECK ENGINE LIGHT CAME ON AND THE NOISE PERSISTED. THOUGH THE CAR WAS STILL DRIVABLE, I HAD IT TOWED TO THE KIA DEALERSHIP ON 5/15/17 WHERE I PURCHASED THE CAR TO THE SERVICE DEPARTMENT. LATER THAT DAY I WAS TOLD THAT THE MOTOR HAD GONE OUT IN MY CAR WHEN I ASKED WHY I WAS TOLD THAT THE MECHANIC HAD LEFT. THE FOLLOWING DAY ON 5/16/17 I CALLED THE DEALERSHIP BACK AND WAS TOLD THAT THERE SLUDGE IN MY MOTOR CAUSED FROM OIL BEING BURNED IN THE MOTOR AND THE SLUDGE WAS NOT ABLE TO FILTER THOUGH THE MOTOR. I WAS TOLD THAT IT WOULD COST APPROXIMATELY $4220 TO REPLACE IT WITH A USED MOTOR. THE NEXT DAY ON 5/17/17 I WAS ONLINE LOOKING FOR CHEAPER MOTORS WHEN I RAN ACROSS ARTICLES REGARDING THE 2016 RECALL OF 600,000+ OTHER KIA VEHICLES ALL WITH DEFECTIVE ENGINES. AFTER READING WHAT HAPPENED TO THE OTHER ENGINES I REALIZED THAT THE SAME THING WAS HAPPENING TO MY ENGINE. I CALLED KIA CUSTOMER ASSISTANCE CENTER AND A CASE WAS MADE REGARDING MY CAR. ON 5/31/17 I WAS TOLD THAT MY CASE HAD BEEN ESCALATED TO THE ESCALATION AGENT. TODAY, ON 6/5/2017 BRENDA THE ESCALATION AGENT CALLED TO NOTIFY ME THAT KIA WOULD NOT COVER MY CAR BECAUSE IT HAS OVER 100K MILES ON IT AND BECAUSE THERE IS SLUDGE LOCATED IN THE ENGINE. I TOLD YES, THAT IS WHY I WANTED KIA TO LOOK INTO IT BECAUSE IT A VEHICLE WITH BARELY 114K MILES ON IT THAT IS 4 YEARS OLD AND WITH MAINTENANCE THAT WAS KEPT UP THE ENGINE SHOULDN'T HAVE BEEN BURNING OIL TO PRODUCE SLUDGE IN IT. I WAS TOLD I WOULD NEED TO REQUEST MORE WORK TO BE DONE ON THE CAR TO SEE IF THE MOTOR WAS DEFECTIVE.

OPEN THE DOOR TO GO TO WORK CLOSED THE DOOR AND THE BACK WINDOW SHATTED THIS HAPPENED FIRST THING IN THE MORNING CAR WAS PARKED ALL NIGHT

IN APRIL 2017, I WAS MAKING A LEFT TURN AND SUDDENLY THE STEERING LOCKED AND MY CAR STARTED GOING INTO THE ONCOMING LANE. I BRAKED IMMEDIATELY AND JUST MISSED BEING HIT HEAD ON BY ONCOMING TRAFFIC. A POLICEMAN HAPPENED TO BE CLOSE BY AND CAME OVER TO HELP. I VERY FRIGHTENED, KEPT MY FOOT ON THE BRAKE, BUT WASN'T SURE WHAT TO DO NEXT. HE SUGGESTED PUTTING THE CAR IN PARK, TURNING THE MOTOR OFF, AND THEN STARTING IT AGAIN. I DID THAT, AND THE STEERING WAS BACK. SO, I PULLED OVER TO A PARKING LOT AT THAT INTERSECTION. AAA HAD THE CAR TOWED TO A REPAIR SHOP (P&L $1702.68 + 7% TX 119.88 = $ 1821.19). I THOUGHT THE PROBLEM WAS SOLVED; HOWEVER, IN THE PAST MONTH, THE STEERING HAS LOCKED AGAIN TWICE. I AM AFRAID TO DRIVE MY CAR (NOT TO MENTION PUTTING MY GRANDCHILDREN IN IT) AND AM PLANNING TO CONTACT THE MANUFACTURER AND A LOCAL DEALER. I SEARCHED THE VIN ON YOUR NHTSA SITE, BUT NO RECALLS SHOW.. INCIDENTALLY, I PURCHASED THE VEHICLE FROM HERTZ RENTAL SALES (JANUARY 2016).

MY CAR HESITATES WHEN I ROUND A CORNER OR TURN ON TO A HIGHWAY ONE DAY A TRUCK WAS BEHIND A 18 WHEELER SCARED ME AND MY PASSENGER. NOW FOR THE LAST FEW MONTHS THIS CAR IS SHAKING ALL THE TIME NOT ONLY WHEN I STOP BUT EVEN WHEN I AM DRIVE KIA IN ATHENS GA SAY THEY CAN NOT DO ANYTHING ABOUT IT. THEY SAY THIS IS NATURAL TO HAPPEN . NO THIS IS NOT NATURAL IT IS EMBARRASSING AND SCARY. I DO NOT WANT THIS CAR ANYMORE AND I REALLY DO NOT LIKE PUTTING OTHER PEOPLE LIVES IN DANGER IN A 3 YEAR OLD CAR. I HAVE TRIED TALKING TO THEM -THEY ARE NOT LISTENING THEY KEEP SAYING IT UP TO THE COMPANY IN ATLANTA. IF ANYTHING HAPPEN TO ME IN THIS CAR I TOLD MY FAMILY TO SUITE THE SOCKS OFF OF KIA.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 5 MPH, THE RADIO SHUT OFF WITHOUT WARNING. THE DEALER (HERITAGE TOYOTA CATONVILLE, 6324 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER STATED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THE REPAIR WOULD BE AT THE CONTACT'S EXPENSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000.

BRAKE SWITCH FAILED. MY BRAKE LIGHTS NO LONGER WORKED AND POWER STEERING WAS DISABLED, MAKING THE CAR IMPOSSIBLE TO DRIVE. COULD NOT GET CAR OUT OF "PARK" WITHOUT USING OVERRIDE BUTTON. CAR NEEDED TO BE TOWED TO KIA DEALER. THIS SWITCH HAS BEEN RECALLED ON 1.6 MILLION KIA'S BUT MY CAR WAS NOT INCLUDED BUT SHOULD BE ADDED. NOT SURE HOW LONG I WAS DRIVING WITHOUT BRAKE LIGHTS WORKING. I'M GLAD I NEVER USE MY CRUISE CONTROL AS PRESSING THE BRAKE PEDDLE WOULD NOT DISENGAGE THE CRUISE CONTROL FUNCTION. *TR

TL* THE CONTACT OWNED A 2013 KIA SOUL. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER TO THE OTHER SIDE OF THE ROAD. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES FROM THE PASSENGER AIR BAG, CAUSING METAL FRAGMENTS TO STRIKE THE CONTACT IN THE FACE AND ARM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *BF *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 70 MPH, THE LOW BEAM HEADLIGHT MALFUNCTIONED ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 45,000.

MY STEERING WARNING LIGHT HAS COME ON TWICE AND I HAVE COMPLETELY LOST ALL POWER STEERING. I TOOK MY CAR TO MY KIA DEALERSHIP AND THEY TOLD ME IT'S NOT A COVERED REPAIR BUT IT SHOULD BE BECAUSE IT IS A SAFETY ISSUE AND MAKES THE CAR A DANGER TO DRIVE

TL* THE CONTACT OWNS A 2013 KIA SOUL EQUIPPED WITH NEXEN CP662 TIRES, SIZE: P195/65R15. WHILE DRIVING 60 MPH, A LOUD NOISE WAS HEARD COMING FROM THE TIRES. THE CONTACT PULLED THE VEHICLE TO THE SHOULDER WHERE IT WAS DISCOVERED THAT THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE; HOWEVER, THE FRONT DRIVER SIDE TIRE BLEW OUT A WEEK LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE BELT FAILED. THE TIRE WAS REPLACED. THE TIRES WERE THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 22,000.

I HAVE OWNED 2 KIA SOULS (A 2011 AND NOW A 2013 EACH BOUGHT NEW) AND HAVE BEEN VERY HAPPY UNTIL RECENTLY, JUNE THIS YEAR 2016, WHEN CHECKING THE LOW AIR PRESSURE IN REAR TIRES. THE TIRE STORE INFORMED ME THAT BOTH TIRES WERE "EXTREMELY OLD," "UNSAFE" "2007 TIRES!" BECAUSE OF THE POSSIBLE DANGER TO ME OR OTHERS, WHILE CONTINUING TO DRIVE ON THESE TIRES WHICH WERE SOLD TO ME ON MY 2013 BY THE DEALERSHIP, I WAS ADVISED TO REPLACE BOTH WITH NEW TIRES BY THE TIRE STORE, WHICH I DID IMMEDIATELY. GIVEN MY REGULAR TUNE UPS AT THE DEALER WHERE THEY NOTED THEY "ROTATED TIRES" EACH TIME, I WAS NEVER INFORMED OF THE AGE OF THE TIRES. I AM FORTUNATE THAT NO ACCIDENTS OCCURRED. I AM CONCERNED ABOUT POSSIBLE UNADVISABLE AND POSSIBLE FRAUDULENT PRACTICES ON THE PART OF ED VOYLES KIA ON COBB PKWY IN SMYRNA GA. I HAVE WRITTEN TO THE CORPORATE HEADQUARTERS TO INVESTIGATE AND COME TO SOME RESOLUTION. I APPRECIATE THE PRODUCT, HOPE TO HEAR THIS MATTER IS RESOLVED TO MY SATISFACTION SO THAT I CAN CONTINUE TO DRIVE AND RECOMMEND KIA WITH GREAT CONFIDENCE IN THE FUTURE. (THE LOW AIR PRESSURE WAS NOTED WHILE DRIVING THE CAR TO WORK ON A REGULAR BASIS, 45 MILES EACH WAY IN HEAVY HIGHWAY TRAFFIC)

THE CAR CAUGHT FIRE WITHOUT CAUSE AND EXPLODED ON THE SIDE OF THE ROAD. WE WERE DRIVING DOWN THE HIGHWAY WHEN A CAR COMING THE OTHER DIRECTION FLAGGED US DOWN BECAUSE FLAMES WERE SHOOTING OUT FROM UNDER THE CAR. BY THE TIME I WAS ABLE TO PULL THE CAR OVER FLAMES WERE ENTERING IN THE CABIN AND IT WAS FILLED WITH BLACK SMOKE. THE BRAKES AND ELECTRICAL HAD FAILED SO IT WAS IMPOSSIBLE TO STOP THE CAR. IT EXPLODED 2 MINUTES AFTER WE WERE ABLE TO VACATE THE VEHICLE.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. IN ADDITION, THE NAVIGATION FUNCTIONED IMPROPERLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 57,800.

MY BEARING STRUT WAS REPLACED AT 40, 000 MILES AND IT SEEN THEY ARE BACK AGAIN AT 70,000. I HAVE AN APPOINTMENT WITH HOLLYWOOD KIA IN HOLLYWOOD, FL ON 4-1-17. PLEASE LET ME KNOW IF ANY PREVIOUS COMPLANITS.

WE WERE DRIVING I-15 NB IN SAN BERNARDINO COUNTY CALIFORNIA. WE WERE HEADING UPHILL ON A GRADE AT APPROXIMATELY 45 MILES PER HOUR WHEN SUDDENLY THE VEHICLE LOST POWER. WE PULLED TO THE SHOULDER AND BEFORE WE COULD GET OUT OF THE CAR THE ENGINE COMPARTMENT HAD CAUGHT FIRE. THE WHOLE CAR WAS ENGULFED IN FLAMES WITHIN 30 SECONDS. THERE WAS NO COLLISION AND NO PRIOR WARNING OF ANY ISSUES. THIS HAPPENED IN FEBRUARY OF 2016

MY 2013 SOUL PLUS GETS EXHAUST INTO CABIN ESPECIALLY WHEN COLD. THE REAR MUFFLER OR CONVERTER DIRECTS THE EXHAUST STRAIGHT DOWN, NO TAIL PIPE. THIS SEEMS TO BE A DESIGN FLAW.

ENGINE LOOSES OIL OUT TAIL PIPE. DOESN'T LEAK A DROP OR SMOKE. WARM IT UP IN GARAGE AND THERE IS A SPOT OF OIL WHERE EXHAUST EXITS. AFTER FRESH OIL CHANGE, AROUND 1000 MILES AFTER THERE IS NO OIL ON DIP STICK. STARTED HAPPENING AROUND 80,000 MILES. TOLD KIA DEALER AND THEY SAID WARRENTY IS VOIDED SINCE I CHANGE THE OIL MYSELF AND HAVE NO DOCUMENTS TO PROVE. I CHANGE EVERY 3000 MILES .

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK MORE THAN ONCE AND WOULD NOT RELEASE WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO MANEUVER THE PEDAL AGGRESSIVELY TO GET THE ACCELERATOR PEDAL TO RELEASE. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH DURING SNOW WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

The contact owns a 2013 Kia Soul. The contact stated the check engine warning light illuminated. The contact stated that the vehicle was included in NHTSA Campaign: 19V120000 (Engine, Engine and Engine Cooling) for which the catalytic converter was replaced. After the repair the vehicle began to drive sluggishly with the check engine warning light illuminated. The contact returned the vehicle to the dealer who replaced the catalytic converter, spark plugs, and exhaust pipe. The failure persisted. The contact stated that the vehicle failed to exceed 10 MPH while driving. The vehicle had not been repaired. The manufacturer was made aware of the failure but had not yet approved the engine replacement. The approximate failure mileage was 30,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE GETTING INTO THE VEHICLE AND SHUTTING THE DRIVER DOOR, THE REAR GLASS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 23,195.

THE POWER STEERING GEAR LOCKS UP RANDOMLY. IT MAKES A CLUCKING SOUND AND CAR IS ALL OVER THE ROAD. KIA DEALERSHIP WORKED ON THE STEERING GEAR WITH ONLY 8000 MILES ON IT. IT APPEARED THAT THE GLAND NUT BACKED ITS WAY OFF THE SHAFT WHERE THE STEERING WHEEL CONNECTS TO THE GEAR. THE CAR NOW HAS 12,000 MILES ON IT AND IT IS HAPPENING AGAIN. WHEN THIS FAILS THE STEERING CAN DETACH FROM THE STEERING GEAR LOOSING ALL ABILITY TO STEER THE CAR. I NOTICED THAT THIS IS NOT AN ISOLATED CASE AND THIS IS HAPPENING TO ALL 2013 KIA SOULS ON THE INTERNET. BEFORE SOMEONE GETS KILLED THERE SHOULD BE AN IMMEDIATE RECALL. IF THE STEERING HAD LOCKED UP ON A LANE CHANGE IT MAY HAVE BEEN A FATAL ACCIDENT.....UPDATED 12/07/15 *BF; 4/27/18*JB *TR

FOR 5 MONTHS THERE HAS BEEN A THUMPING NOISE IN THE STEERING COLUMN WHEN TURNING 2 COMPLETE REVOLUTIONS IE: WHEN PARKING OR TRUNING INTO A DRIVE THRU LANE AND JUST 3 DAYS AGO MY STEERING WHEEL SEEMS LIKE IT JUMPED A NOTCH AND ALTHOUGH ITS STILL DRIVING STRAIGHT THE STEERING WHEEL HAS CHANGED POSITION ABOUT 5 TO 7 DEGREES TO THE LEFT...

FOR THE LAST 3 YRS THE LAST PISTON HAS BEEN MISFIRING CAUSING A KNOCKING SOUND. EVERY WHERE I TAKE IT, INCLUDING 2 KIA DEALERSHIPS SAY IT NEEDS A NEW ENGINE. I KNOW OTHER KIA SOUL OWNERS WITH THE SAME ISSUE. THIS PROBLEM STARTED IN 2015. IT'S A KNOWN ISSUE. CANADA MADE KIA REPLACE ENGINES WITH THIS ISSUE. THE CAR KNOCKS WHETHER STATIONARY OR DRIVING.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED BY ROADSIDE ASSISTANCE. THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

VEHICLE WAS TRAVELING NORTH AT APPROXIMATELY 50 MPH. DRIVER VEERED RIGHT ACCIDENTLY AND WENT OFF ASPHALT SURFACE INTO DITCH. VEHICLE ROLLED END OVER END TWICE AND LANDED UPRIGHT FACING SOUTH ON THIRD ROLLOVER. DRIVER WAS WEARING SEAT BELTS. VEHICLE WAS DAMAGED ON BOTH SIDES OF FRONT, TOP WAS CRUSHED IN, RIGHT FRONT WHEEL BENT INTO WHEEL WELL, WINDSHIELD WAS SHATTERED AND CAVED IN. THERE WAS DAMAGE TO BOTH SIDES OF THE VEHICLE AND THE HOOD. DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO HOSPITAL. THE MAJOR COMPLAINT WAS THAT THE AIR BAGS DID NOT DEPLOY TO PROTECT DRIVER. VEHICLE ENGINEERS FROM KIA MOTORS NATIONAL CONSUMER AFFAIRS INSPECTED THE VEHICLE AND STATED THAT AIR BAGS WERE NOT DEPLOYED IN A ROLLOVER BECAUSE CAR WAS NOT EQUIPPED THAT WAY. HE REPORTED THAT THE AIR BAGS IN FRONT WOULD HAVE DEPLOYED IN A FRONT IMPACT, THE SIDE CURTAIN AIR BAGS WOULD HAVE DEPLOYED IN A SIDE IMPACT. THE CAR WAS CONSIDERED A TOTAL LOSS AND NOT REPAIRABLE.

AS I STARTED THE VEHICLE IN THE MORNING I HEARD WHAT SEEM TO BE BELT NOISES. AS I DROVE TO WORK, THE NOISES INCREASED TO THE POINT WHERE THE CAR WAS SHAKING AND DECELERATED. WHEN I ARRIVED AT MY WORKPLACE 5 MILES LATER, THE OIL LIGHT CAME ON. THE CAR WOULD NOT DRIVE PAST 2-5 MPH. I CALLED THE KIA SERVICE AND CAR WAS TOWED TO DEALER. DEALER STATED ENGINE IS NO LONGER USABLE, BUT SO FAR REFUSED TO FIX BECAUSE I DON'T HAVE PROOF OF OIL CHANGES BY A DEALER. *TR

MY CAR WOULD STALL AS I AM DRIVING OR TURNING A CORNER. MY JERKS AS I AM DRIVING

IN APRIL OF 2015 I DROVE A HALF HOUR OF HIGHWAY DRIVING TO AN APPOINTMENT. I PARKED MY CAR (WITH THE IGNITION OFF). WALKED INTO THE BUILDING AND WITHIN 1 OR 2 MINUTES MY CAR WAS ENGULFED IN FLAMES. 911 WAS CALLED. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE BUT CAR WAS TOTALED. MY INSURANCE CO. HIRED A FORENSIC SPECIALIST TO DETERMINE THE CAUSE OF FIRE FOR INSURANCE PURPOSES. THE SPECIALIST WAS UNABLE TO DETERMINE THE CAUSE OF THIS FREAK INCIDENT. I HAVE PICTURES BUT DON'T KNOW HOW TO INCLUDE THEM.

I TOOK MY VEHICLE FOR STATE EMISSION & INSPECTION. UPON TESTING, THE MECHANIC SHOWED ME THE ROTORS AND BRAKE PADS, THEY WERE MISSING PCS. I WAS TOLD THAT I "FAILED TESTING" BECAUSE OF THIS AND WAS NOT ABLE TO TAKE POSSESSION OF MY VEHICLE OR DRIVE AWAY FROM THE SHOP, IN THE CURRENT CONDITION, AS IT WAS UNSAFE AND AGAINST THE STATE LAW. I HAD TO COMPLETE ALL NECESSARY REPAIRS AT THAT TIME. I HAVE EXTENDED WARRANTY (BUMPER TO BUMPER WITH KIA) AS I HAD NO CHOICE TO DRIVE IT TO THE KIA DEALER FOR REPAIRS. I ASKED THE MECHANIC IF HE HAD SEEN THIS TYPE OF DEFECTS ON OTHER SOUL VEHICLES AND HIS REPLY WAS YES, ALL THE TIME. *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHUT DOWN AND THE STEERING WHEEL LOCKED. THE FAILURE RECURRED SEVEN TIMES AND EACH TIME, THE VEHICLE RESTARTED. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE AND DID NOT OFFER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT NOTHING WAS WRONG WITH THE VEHICLE AND THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 20,000.