Kia · Soul · 2016
2
Recalls
785
Complaints
5/5
Safety Rating
The 2016 Kia Soul has 2 recalls and 785 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: engine (331 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
14.7% rollover risk in single-vehicle crash
Safety Features
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Remedy Status
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Remedy Status
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
I just bought the car one month ago, and While driving my 2016 Kia Soul on a high-speed highway at approximately 98,000 miles, the vehicle suddenly lost power without warning. The engine stopped responding and the car could not accelerate. This created a very dangerous situation because traffic was moving at high speed and I was at risk of being hit from behind. I was driving with my son, who has a disability, and I was taking him to his therapy appointment. The sudden loss of power made the situation even more stressful and unsafe because I was responsible for his safety while the vehicle was failing in traffic. Fortunately, I was able to carefully move out of the main highway and exit the road to avoid a crash. I managed to reach a nearby auto mechanic shop, where the vehicle had to remain because the engine had failed and the car could no longer be driven safely. This incident represents a serious safety concern because the vehicle lost power suddenly while driving on a fast highway, which could easily have resulted in a serious accident.
March 22, 2026: driving through town when the engine started making an odd high pitched sound then lost all acceleration and had to get it towed back to my house. No indicator lights on the dashboard came on. March 26, 2026: my mechanic diagnosed it as a catalytic converter clog. 2019: vehicle was serviced at a Kia dealer for SC176 recall relating to catalytic converter failure. December 2022: Kia replaced the engine due to failure from metal shavings from the tie rod getting into the oil. In 2024 kia reimbursed me for the cost of this replacement due to a class action lawsuit for this issue. March 30, 2026: both Kia dealership and Kia phone line advised that my vehicle no longer qualifies for catalytic converter replacement since the recall service was completed in 2019.
Complaint Summary: Post recall catalytic converter failure on 2016 Kia Soul with 1.6L GDI engine (SC176 recall previously performed). Complaint Details: I own a 2016 Kia Soul equipped with the 1.6 liter Gamma GDI engine (engine code G4FD, emissions family GKMXV01.6DBE). This engine is part of Kia’s SC176 recall for catalytic converter overheating and thermal damage. My dealer performed the SC176 ECU software update in May 2019, but did not replace the catalytic converter at that time because the P0420 code had not yet appeared. In early 2026, my catalytic converter failed with a P0420 “Catalyst Efficiency Below Threshold” code. My mechanic confirmed the converter was internally damaged. This failure is consistent with the known SC176 defect, where converters can be partially damaged before the ECU update and fail later. Kia and the dealer refused to replace the converter under the recall, stating that because the P0420 code did not appear in 2019, the converter is no longer covered. I was forced to pay $2,781.91 out of pocket for a new catalytic converter, exhaust manifold, and oxygen sensors. The diagnostic test was another $120 plus tax. This appears to be a case where the converter was already compromised by the SC176 defect prior to the software update, but the failure occurred later. I am requesting that NHTSA document this issue, as it suggests the recall remedy may not fully address pre existing catalyst damage and may leave owners with significant repair costs. VIN: [XXX] Mileage at failure: ~90,000 miles Engine: 1.6L Gamma GDI (G4FD) Recall: SC176 (ECU update performed, converter not replaced) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2016 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine made an abnormal sound. The contact turned off the vehicle to let it cool down. The vehicle was restarted and taken to an independent mechanic, who determined that the catalytic converter and exhaust pipe had caught fire and melted. The mechanic performed an oil change and drilled a hole in the catalytic converter, and advised the contact to take the vehicle to the dealer for the recall repair. The vehicle was taken to the dealer, who determined that the spark plugs were saturated in engine oil. The dealer flushed the radiator and performed a second oil change; however, the dealer refused to perform the recall repair. The vehicle was taken back to the independent mechanic, who replaced the spark plugs but refused to repair the engine until the recall was repaired. The contact stated that later while coasting downhill in neutral (N) after adding a quart of engine oil due to no oil in the engine, he heard an implosion coming from behind the driver's side front seat. No warning light was illuminated. The contact unbuckled his seat belt and jumped out of the vehicle, fracturing his ribs. The contact suffered burns to his right hand, legs, left side of face, nose, and eyebrows. The contact stated that the vehicle rolled downhill, and there were flames underneath the vehicle on the passenger's side. The contact ran after the vehicle. The vehicle drove into the bushes and came to a stop. Two bystanders alerted the contact that there were flames inside the vehicle. The police were called and arrived, attempting to extinguish the fire with an extinguisher until it was empty, and the fire had restarted. The firefighters arrived and extinguished the fire. A police report was filed and included with the fire department. The contact was transported to the hospital via ambulance and received medical attention. The vehicle was towed to the tow yard, where it was totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Vehicle paint(white) is peeling off 2016 Kia Soul
I had the oil changed on my car at a local tire and lube shop. Two weeks later I drove to Vegas (7 hrs one way). While in Vegas I started to hear a super faint clicking noise coming from under my hood, but no lights came on inside, so I assumed maybe it was nothing serious and would have it checked when I returned home 3 days later. On the way home (2 hrs from home) the clicking got louder. I attempted to pass some cars and, as I accelerated, the clicking got much louder and then I heard a loud clank and the car shuttered. I proceeded to pull over and got out of the car and saw small flames and smoke coming from under my car. A couple had pulled over with me and had a fire extinguisher which they used to put the fire out. Upon towing the car home I found a piece of metal hanging from a melted piece of plastic. I inspected it and discovered that it was a piece of a piston from my engine. There was also a puddle of oil and a streak of gasoline on the trailer that had come from my car. I experienced catastrophic engine failure. When the engine broke it punched a hole in my oil pan which caused a fire and burned a hole in my fuel line. I am unsure of what caused the engine to fail, but in seeing the recalls for the exact same thing happening to previously recalled Kia Souls I figured i'd check it out to see if I may be included in that. No lights came on alerting me to any problems. There were no signs of leaking oil. Just clicking that got louder and then a loud noise and shudder and fire.
I can not gain speed. The dealership says it’s the catalytic converter and there is an active recall for this on Kia souls. They previously did recall work to my car but now the catalytic converters not showing as a recall
When car is turning a right, the car turns off. When car is parked & stearing isnt straight car wont turn on.
SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and could not accelerate properly. The engine warning light illuminated and the vehicle repeatedly entered a reduced-power condition where it could barely maintain speed. The vehicle would stall while driving and then restart after sitting. This occurred multiple times over a period of time and progressively worsened. The engine also began consuming large amounts of oil between oil changes. Eventually the engine suffered catastrophic failure and would no longer run. A dealership later stated internal engine damage was present, including a failed valve and spark plug damage. The vehicle is currently at a dealership and available for inspection. The loss of power and stalling created a safety hazard because the vehicle could not maintain normal traffic speed and could have been struck by other vehicles. The problem was confirmed by a dealership service department. Warning lights were present prior to final failure and appeared during the loss of power events.
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle shut off while driving on a ramp, and the vehicle coasted to the side of the road. The vehicle lost automotive power and stalled in a high-traffic area, creating a safety risk. The vehicle was towed to an independent mechanic, where it was diagnosed, and the vehicle was associated with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The dealer was not notified of the failure. The vehicle was repaired but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
I have put my 3rd Catalytic Convertor on this car. It looses power going uphill. Which is not safe. Just had 3rd on replaced yesterday Feb. 9, 2026. The mechanic said there is too much oil going to the engine. Mechanic said next thing would be replacing the engine. Why does my 2016 not have a recall on the engine.
The vehicle is suffering from excessive oil consumption (over 1 quart per 1,000 miles) and a recurring P0420 (Catalyst Efficiency) code. This is a documented precursor to catastrophic engine failure and engine compartment fire in the 2.oL Nu GDI engine. The engine's oil consumption is poisoning the catalytic converter, causing it to clog. This creates extreme exhaust backpressure, leading to sudden loss of motive power (stalling) while driving. This defect poses an unreasonable risk of a high-speed collision and fire if oil comes into contact with the hot exhaust manifold. Due to current extreme winter conditions (-20F with wind chill), a sudden engine stall or seizure creates a life-threatening emergency. I no longer feel safe operating this vehicle, as an engine failure in these temperatures could leave me stranded without heat in sub-zero weather.
Engine knock engine failure
I went into the store come out of the store and got in the driver seat shut my door and the rear windshield exploded. I looked it up online and there are other customer complaints of the Kia soul with the same issue of the rear window exploding I called Kia and they told me even if the warranty was still good on my vehicle that it would have to go under inspection and it still would be an if he situation because other factors could be making the windshield explode Kia was unhelpful rude and did not want to help with the problem
Safety defect P1326 code is a known indicator of rod bearing wear. When it triggered, the vehicle immediately went into Limp Mode, creating a significant safety hazard. The behavior aligns with the documented defect affecting NU GDI Engines and is not consistent with normal Engine wear. I have confirmed the KSDS software update was performed. I have taken the vehicle to Clay Cooley Kia of Plano and my service advisor has confirmed that the engine is defected per the NU GDI Engine Settlement and related federal safety actions.
Greetings, I have a base 2016 kia soul manual transmission that I thought was under safety recall for its engine, but when I search it says 0 unrepaired recalls, when I look this up it does claim my vehicle had this problem, but I never had a dealer fix it, I did contact the one I got it from a couple of years ago and asked if my vehicle qualified for the recall since it already has 200,000 miles on it but they never got back to me, did they just claim to fix it, because it has not been worked on. Still runs great at 300,000 miles but if the engine has a safety issue that might catch on fire then I want to get it addressed regardless of its high mileage
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, while making a right turn, the right turn signal blinked extremely fast. The contact stated that while making a left turn, the left turn signal blinked normally. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
When the steering wheel tilt is adjusted while driving, the vehicle experiences a complete electrical shutdown — dashboard goes black and the engine may shut off. Electrical power may return when the steering wheel position is changed again. Because this involves a total loss of power while the vehicle is in motion, I am concerned about driver safety and would like this addressed as soon as possible.
I paid almost 3,500 dollars and Kia kept my car two months and I’m still having transmission issues and now they are asking for service receipts. After I picked up my vehicle from the original transmission repair I was back in less than 7 days because transmission was roughly jumping in gear and shifting horribly with burning smell. The technician noticed the problem and immediately took my car to the back but they kept my car another 30 days saying that they did an update and now I’m stuck suffering with a struggling transmission. My mpg has drastically dropped on this vehicle to a 9.6 and that is not normal. I paid cash and Kia need to help me in any way. They are trying to wait until the 12,000 mile warranty runs out and leave me stuck and that’s not fair when I’ve been complaining since I picked up the car the second time but they won’t assist me now. My Vehicle experiences delayed transmission engagement, RPM increases without acceleration, hesitation, and loss of fuel economy. Dealer refuses diagnosis unless complete failure occurs. This creates unpredictable vehicle response and loss of power concerns. Transmission hard shifts and jerks violently during gear changes and acceleration, causing loss of smooth power delivery and unsafe vehicle behavior.
The Instrument Cluster, the Speedometer and "NOW" the Odometer are not working--absolutely dead. "NOW" is in caps because to my surprise I noticed just recently that the Odometer is not working. In April 2021, after several weeks of waiting for the repairs to be finished, a Kia dealer, PEAK KIA in Colorado replaced the Instrument Cluster because of the faulty Speedometer. (This repair was done after several months of back and forth to more than one Kia Dealer about this problem. Unlike now where the Speedometer is dead, not moving at all, at that time it would stop working periodically, perhaps when my car was cold or not. It took several months of dealing with Kia dealerships to acknowledge that it was a problem.) Right after the replacement in 2021, I texted the PEAK KIA mechanics-representative, named Trevor, that it was still a problem, not working every now and then. He replied in a text "What?" and that he would check with his technician. He never got back to me with an answer, and would not return my phone calls.) Since that time, I've been dealing with this infrequent or sometimes-problem. Note, I work from home so I do not drive my car every day, only once or twice a week. However, just recently before and around the holidays, I noticed first that the Speedometer was dead, the needle was not moving at all during the entire time of driving, instead of every now and then. And closer to the holidays, I was shocked, noticing that the Odometer was NOW not moving. This had never been the case before. To date, I only have a Powertrain Warranty(?) left that expires in December 2028. I called Kia, the manufacturer, the other day and reported the above information. They said too bad, they will not cover it because the warranty for that 2021 repair expired 12 months after the repair, something I did not know. My concern is whether the Kia Dealer, Arapahoe Kia--where I usually go , will or should cover it. Plus, I feel this is a serious safety issue.
Showing 1–20 of 25 complaints
The 2016 Kia Soul has 2 recalls recorded by NHTSA.
NHTSA has received 785 owner-reported complaints for the 2016 Kia Soul.
The 2016 Kia Soul received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2016 Kia Soul are engine (331 reports), engine and engine cooling (50 reports), unknown or other (46 reports).
Yes. NHTSA has 2 recalls on record for the 2016 Kia Soul. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.