2012 Kia Sportage

The contact owns a 2012 Kia Sportage. The contact stated while attempting to open to the front driver's side door from the inside of the vehicle, the contact heard an unknown part inside the door fall, and the door required to be opened manually by pulling on the exterior door handle. A dealer was contacted. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the vehicle would not be repaired unless the manufacturer contacted the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,841.

The car experienced sudden engine failure, flashing check engine light. The car was towed to the nearest mechanic and knock sensor code P1326, consistent with recall 20V750, was present. Kia Corporate refuses to authorize inspection and repair under the recall because the code was cleared after the event in order to get it towed to the dealer. The defect clearly matches the recall condition, but Kia is declining inspection in violation of recall obligations. Car has been maintained with regular oil changes at the scheduled intervals for the duration of it's life.

VIN# [XXX] My recall has not been repaired because Kia claims the repair parts have not been made available to them yet. This recall is from Sept. 2023. Why hasn't this been taken care of yet? Ridiculous & DANGEROUS!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was sold this car in April 2025. June 29 2025 my engine stopped working. Confirmed it is entirely blown. I was unaware of open unaddressed recalls when I purchased the car. Because of the recalls not being addressed by previous owners, kia and the warranty company refused to fix the engine.

there were no warning lamps/lights/messages prior to the failure. I have been begging Kia Car pros Glendale to repair my engine since May 27 2025 as it qualifies under the settlement. I have requested in writing a response but they continue to use stalling tactics only calling me to convey they need the first 13,000mile oil change now. I have pictures and video timestamped I have documents to prove no negligence on my part for repairs and oil changes. I am a disabled veteran who lives on a mountain in a fire prone area. I have a service dog. I am not trying to endange my life, my service dogs or my neighbors. Email dated 21 June 2025: , I want to reiterate the full scope of documentation and context we have already provided in support of this case. To date, we have submitted: Over a decade of detailed maintenance and service records, covering 2012 through April 2023, demonstrating consistent oil changes and routine and meticulous upkeep; Confirmation that the KSDS upgrade was installed by Kia Glendale on June 6, 2022, and was fully operational at the time of failure; Proof of an oil change on March 7, 2025, at 98,798 miles; Photographic and video documentation dated March 27, 2025, showing the vehicle at exactly 100,000 miles with no check engine lights, warning indicators, or abnormal engine noise; A clear timeline showing that, just five weeks later on May 6, 2025, the vehicle experienced a sudden catastrophic engine failure at approximately 101,000 miles—despite having had an oil change only weeks earlier. For your convenience, we have re-sent all supporting documentation in case any records were misplaced during what has now become a significantly drawn-out process. Importantly, the vehicle owner did not continue driving after any warning light appeared. They immediately pulled over and had the vehicle professionally towed, demonstrating responsible action at every turn.

The car has been giving off a burning smell each time that I begin to drive especially if the heat is being utilized. The smell worsens as I drive a further distance.

While accelerating engine just shut off and seized. No warning. No check engine light before or after during the incident. Temp was normal. Next day a check engine light did come on while car was in "on" position (engine still not turning over) but no code was generating. No evidence of leaking oil. Dipstick showed normal oil level.

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Purchased a used 2012 Kia Sportage in Nov 2023 took in for an anti theft update in that same month. My update was done at a Kia dealership . They informed me about the anti theft update.Now ffw to Aug 2024 I get a check engine light for knock sensor. I have no idea what this is. Took it back to dealership I was told that the KSDS update was done the same time the anti theft was done and the warranty had expired. How was I supposed to know what the knock sensor update was or the details of a warranty when the dealership did tell me they even done the update. Now I am sitting with a car that needs a new engine because they failed too inform me of the sensor I will be getting an attorney

See attached document for complaint

It's been eight months without a remedy? I live in an apartment under Section 8. I'm disabled (profound deafness in both ears). I'd like to ask for help to remedy this situation because my paranoia isn't helping. Will my Kia vehicle burst in fire? Why isn't there a replacement for the HECU? Can I get another Kia vehicle to replace the one I have without breaking the bank? I'm on disability benefits and I don't have the funds to get another vehicle right now. For reference (see below) Summary KIA AMERICA, INC. HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2011-2013 MY SPORTAGE VEHICLES. THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) MAY EXPERIENCE AN ELECTRICAL SHORT CIRCUIT, WHICH CAN RESULT IN AN ENGINE COMPARTMENT FIRE WHILE DRIVING OR PARKED. Safety Risk AN ENGINE COMPARTMENT FIRE WHILE PARKED OR DRIVING CAN INCREASE THE RISK OF INJURY. OWNERS ARE ADVISED TO PARK THEIR VEHICLES OUTDOORS AND AWAY FROM OTHER VEHICLES OR STRUCTURES UNTIL THEY CAN HAVE THIS RECALL PERFORMED. Remedy WHEN THE REMEDY PART IS AVAILABLE, KIA DEALERS WILL REPLACE THE HECU FUSE. THIS RECALL WILL BE PERFORMED FREE OF CHARGE AT NO COST TO THE CUSTOMER. THE ESTIMATED TIME REQUIRED TO PERFORM THIS RECALL WILL BE APPROXIMATELY ONE (1) TO TWO (2) HOURS. (REFER TO SC284) " Manufacturer's Notes "SC284SL

Recall was issued 09/23 for a possible engine fire and the replacement parts for repair have yet to be provided as of 5/24.

I have a recall for a Hydraulic electronic control module. However, Kia dealership told me there’s no remedy for this recall

I was not aware of the HECU problem and did not receive a letter in Nov-23 or Mar-24 about the serious hydraulic electronic control unit that is starting fires with some Kia Sportage 2012 cars and others. The problem is listed as recognized in 09/2023 and it is now 7 months after this point. I called Kia Quirk in Braintree, MA and they were unable to provide me with the HECU fuse replacement unit for the ABS system. The NHTSA.gov website recommends that owners of vehicles included within the recall to not drive their vehicles and do not park near structures and/or other cars. But Kia Dealerships do not have the product to fix the problem that is cited as urgent. Please notify me as to what is the best remedy and more so, the dealership since you are unable to find 'the perfect solution,' is there a safe and tested solution that may be used instead to protect owners of vehicles. Thank you. [XXX] [XXX] , [XXX] , 04162024 [XXX] USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached letter

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The check engine warning light was illuminated. The contact stated while driving the vehicle there was an abnormal ticking sound coming from the engine. The vehicle was taken to a local mechanic who informed the contact that the vehicle was under recall and referred the contact to the dealer. The dealer was contacted and stated that a diagnostic test could not be performed until March 2024. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sportage. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment and the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 221,000.

I am writing about a recall notice that was issued last fall (2023) and has not yet been repaired by KIA, this vehicle's manufacturer. The HECU unit has a bad fuse that can cause a fire while driving or when parked. The relevant data is: Manufacturer Recall NumberSC284SL NHTSA Recall Number23V652 Recall StatusRecall Incomplete, remedy not yet available This waiting period has been excessive. KIA needs to get this done!

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.