2012 Kia Sportage Complaint Log

The contact's daughter owns a 2012 Kia Sportage. The contact stated there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 200,000. The VIN was not available.

The contact owns a 2012 Kia Sportage. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the engine, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,600.

Metal fatigue is causing door hinges to split and splinter.

The contact owns a 2012 Kia Sportage. The contact stated that while driving, the vehicle failed to exceed 20 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic on several occasions to be diagnosed. The contact was informed of a rod bearing and knock sensor failures. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The approximately failure mileage was 170,000.

The contact owns a 2012 Kia Sportage. The contact stated there was a knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving the vehicle to the local dealer, the engine seized. The contact related the failure to NHTSA Campaign: 20V750000 (Engine). The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 41,951.

Was driving suv when sudden loss of power to engine, pulled off of highway and loss all power to electrical and to engine, I could smell something burning, upon further inspection after having suv towed to repair shop, I was informed that starter had melted and engine had seized up, I have contacted Kia dealership 3 times with no response from them, I also contacted Kia corp and no response, I also notified the BBB, I know there was a lifetime engine repair of this vehicle and some recall on bearings, I did have knock sensor done as required, I am looking for help in filing a complaint and copies of any recalls that were ever issued to this vehicle, I do not get recall notices sent to me, I own 4 cars, all Kia, other 3 not having issues yet, any help would be appreciated. Consumer stated the warranty has expired, but never received any notices of recalls.

The contact owns a 2012 Kia Sportage. The contact stated while driving 60 MPH, the engine seized. The check engine warning light illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had seized and the starter was damaged. The vehicle was not repaired. The vehicle was then towed to the local dealer where it was diagnosed that the engine had seized and needed to be replaced. The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair of the vehicle. The contact became aware of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) which he associated with the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

No Recall information has ever been received, by mail or other ways by me. Kia Headquarters was recently called requesting this information, and has still not been received.

The engine started quietly knocking and continued to get louder until there was a pop and smoke started coming out of the back of the car and I pulled to the side of the road.

Vehicle was purchased and driven less than 1 yr and less than 10,000 miles before engine failure. Both repair facilities and salvage yards claim there is a recall on the engine of this car. Both dealership and KIA are unwilling to rectify this problem.

A rod knock in the engine, car stopped while driving and put many people behind us at risk. The problem has been confirmed and looked at but not worked on. No warnings or lights came on before the engine failed and shut off. The check engine light came on the day after it failed.

The contact owns a 2012 Kia Sportage. The contact stated while driving approximately 40 MPH, there was a knocking sound coming from the engine compartment before the vehicle stalled. The contact pulled over and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was assigned a case manager. The failure mileage was approximately 110,000.

2012 KIA SPORTAGE. CONSUMER WRITES IN REGARDS TO BLOWN ENGINE. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOWING AND REPAIRS.

1. The engine and yes its available for inspection. 2. My husband was stranded in the middle of a rural street with no emergency lane in early in the morning for various hours until law enforcement had to help. 3. There are various active recalls for these vehicles(2012 Kia Sportage) 4. No, I made an appointment with a dealer Kia for January 26, 2022, but they already said that the will not cover the damages mentioning that what broke down was part of a "product improvement" campaign but not a recall according to them. 5.Car started up just fine in the morning, a couple of minutes into my commute the check engine light turned on momentarily but quickly turned off. Engine then started making noises so I decided to head back home, trying to reach some safe area to stop the car I heard a very loud noise and the car shut down so I got stuck in the middle of the road.

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated there was an abnormal knocking noise detected and the vehicle went into limp mode. The check engine warning light was illuminated. The vehicle was taken to the local dealer who informed the contact that the rod bearing had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an extended warranty. The approximate failure mileage was 117,000.

When the headlights are on they randomly flicker/shut off and flash back on. When using turn signal the headlights flash off and back on.

KIA notified me of a KSDS recall for my engine in July 2021. I went and had the recall software installed at a KIA dealership in August 2021. On October 10, 2021, as I was driving down the freeway, my car lost power and the engine light illuminated. (Due to the installation of the KSDS software recall) Took the car to Valley KIA of Fontana. They told me that my vehicle was not covered by any settlement agreement as I had the MPI engine type, not the GDI. They provided me with a verbal quote of $7,912 to replace my engine with a used engine. I need to understand what recourse I have as now, I have a car that will not go over 2000 RPMs and KIA is refusing to cover this as a defect. I ended up towing the car back to my home.

The contact owns a 2012 Kia Sportage. The contact stated while driving 60 MPH, the oil level warning light illuminated on the instrument panel and the vehicle stated losing power. The contact was able to pull over and add more oil into the engine however, the failure continued. The vehicle was towed to the dealer, but the vehicle was not repaired. The manufacturer was contacted and stated that the failure happened due to insufficient maintenance. The failure mileage was 80,000.

I financed my 2012 Sportage about year and half ago and since the turbo has began to leak which being under warranty was replaced but now my oil pan and filter is leaking oil and failrly good amount, so I noticed this because the dash light for low wiper fluid came on and when i tried to pop hood by pulling interior latch i learned that my hood release cable had disconnected not only from the interior latch but from my main hood latch as well so while under my car trying to figure out how i could fix this i could see the oil that had been leaking and was coming from pan and filter. I cant check the level due to the cable malfunction and learning about these recalls im scared to drive my vehicle .

RECALL ON A/C CONDENSER ASSY-COOLER, MILEAGE 24188 DATED 4-30-2015, RECALL WAS COMPLETED. CLAIM #18-646G-444. AT THIS TIME THE A/C BLOWS HOT AIR, MILEAGE 63465. WE LIVE IN KENNER, LA TEMPS ARE IN THE TRIPLE DIGITS. THE VALUE OF THE VEHICLE IS NOT WORTH THE REPAIRS AT THIS TIME. THE VEHICLE IS NO LONGER IN WARRANTY. THIS IN MY OPINION POOR WORKMANSHIP ON KIA BEHALF, VERY DISAPPOINTING.

KIA INSTALLED KSDS SOFTWARE UPDATE. AFTER INSTALLATION THE MALFUNCTION AS DESCRIBED IN THE RECALL NOTICE OCCURRED. I CONTACTED KIA AND I AM HAVING DIFFICULTY WITH HAVING THEM COVER THE EXTENDED WARRANTY PROVIDED BY THE RECALL AFTER THE RECALL COMPLETION.

Just purchased KIA Sportage used and was informed they run for hundreds of thousands of miles. Less than three months later the engine blows up due an engine defect according to the dealer. The dealer wrote, "This letter is in reference to a repair that was done on a 2012 KIA Sportage Vin Number [XXX]. The Customer referenced is [XXX]. We sold the vehicle to him in ApriI of2019. On June 24, 2019 the vehicle was brought in for a noise in the engine. Not having proper diagnostic tooIs to identify and repair the problem we subject the repair to Overturf KIA at lO16 W. CoIumbia Dr. Kennewick, WA 99336 for diagnosis and repair. The vehicle needed a short-bIock to complete the repair. The total of the repair was $5040.48. As a dealer we agreed to assist the customer financially with the repair. The customer paid $3200.00 and Corwin Ford paid $1840.48. Attached are copies of the invoice from Overturf KIA for the total amount Of the repair and a copy of the Visa receipt." I have received numerous letters from KIA stating there was an issue, but when I make a claim it says my vehicle was unaffected. Obviously this is incorrect. Looking for guidance on how to hold KIA accountable. I have the same engine, model and year of the other complaints. My make, model and year are even listed on the latest paperwork sent out. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

On my 2012 Kia Sportage, my engine failed my vehicle does not turn on because the engine doesn't work for my 2012 Kia Sportage I know this because it is a common issue in Kia Sportage that the engine doesn't work anymore and that the engine needs to be replaced and I saw that Kia Recalled 295,000 Cars in the U.S. for Engine problems and my vehicle needs to be 1 of them because my vehicle won't turn on anymore.

We are still making payments on a 2012 Kia Sportage AWD. Last month on a drive to doctor appts the engine started clattering and blowing smoke. We pulled over to the side of the road just as the check engine light came on. We shut the engine off and popped the hood. The back of the engine had a bright orange glow. We had it towed to a nearby shop. They had me start the engine but it immediately started popping. They said the engine was shot. Not having the money to fix it we had it towed home. This happened on a busy 2 lane highway on the crest of a hill. Very dangerous for us and the tow truck driver. I have left messages with both Kia hotline and the local dealer, No response.

The oil and engine light came on while I was driving and the car started to decrease in speed. I had to pull over to the side of the road and call for a tow truck to come and get me. The car started making a knocking sound and I am unable to drive my car at this point.

My vehicle ran out of fuel, before the fuel gauge came close to "empty". The light had just come on in the past five miles, which usually indicated I had about ~30+ miles before the gauge hit "empty". It is not an electronic speedometer. I have never had that issue before. Surprisingly, I had never had this issue before. I refueled it, and it was seemingly okay. That was Sunday. Friday of the following week, I had my vehicle state inspected (PA), where it did not pass. They had to fix several issues with the rear rotor (reoccurring issue). Once it was fixed, they passed the vehicle. I had asked them to investigate the fuel issue I had. Two days later, my vehicle was less than half on the fuel gauge. I was on the highway, and suddenly I couldn't accelerate anymore. The fuel, battery, and engine lights all appeared on my dashboard. I smelled burning briefly. I went to the side of the highway and waited hours for AAA to jump my car and fuel it back. None of the options worked. I towed the car from AAA to Kia Wexford, at AAA's recommendation to get the car inspected to see if this issue was related to the recall. When the dealership finally looked into the issue, they said they wouldn't even investigate the engine issue, because I had not had the software update for the engine "downloaded" in time. The car was transferred to my name after this time period. They did state the engine would need to be replaced, paid for by me, for a total of $8k. I feel taken advantage of.

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS TAKEN TO KIA TASCA (1660 HARTFORD AVE, JOHNSTON, RI 02919) AND THE KNOCK SENSOR DETECTION SYSTEM SOFTWARE WAS UPDATED AS PART OF THE REPAIR. THE CONTACT STATED THAT AFTER THE RECALL REPAIR, THE RADIO AMPLIFIER WAS DAMAGED AND THERE WAS AN ELECTRICAL SHORT, WHICH CAUSED THE PASSENGER'S SIDE FRONT AND REAR EXTERIOR LIGHTING TO REMAIN ILLUMINATED. THE DEALER WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE TWO INPUT CONTROL PINS ON THE SWITCHES WERE BROKEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS INFORMED THAT THE REGIONAL PARTS MANAGER WOULD BE CONTACTED HOWEVER, THE MANUFACTURER HAD NOT YET NOTIFIED THE CONTACT OF ANY ACTION BEING TAKEN. THE FAILURE MILEAGE WAS 93,000.

I WAS DRIVE DOWN THE HWY AND THE TRUCK JUST CUT OFF ON THW HWY AND LITTLE SMOKE CAME FROM THE HOOD I HAD TO TRY PUSH THE TRUCK TO THE SIDE OF THE ROAD AND THE TRUCK NEVER CRANK AGAIN ITS DEAD

Unknown. The car made a rattling noise. When the car was being taken to a mechanic for inspection the car stalled. The vehicle was taken by a tow truck to the mechanic. The mechanic stated after disecting the engine, it fell apart.

The contact owns a 2012 Kia Sportage. The contact stated while driving 30 mph, the contact heard a rattling sound coming from the vehicle. A few days later while driving, the vehicle loss motive power and stalled in the middle of the road. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and diagnosed the failure as an engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.

The contact owns a 2012 Kia Sportage. The contact stated that after the vehicle was repaired under NHTSA campaign number: 20V750000 (Engine) there was an abnormal fuel odor entering the vehicle intermittently. The vehicle was not taken to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,000.

I HAD A RECALL ON MY KIA FOR SC200SL ENGINE INSPECT/TEST/REPAIR. I MAKE ANY APPOINTMENT ON WITH KIA COMPANY TO CHECK AND REPAIR, INSPECT ENGINE OR REPLACE IT ON AS THE RECALL DESCRIBE IT. I WENT THERE THAT DAY THE TAKE THE CAR ON THEIR SHOP FOR INSPECT IT. IT TOOK LIKE ONE HOUR TO THEM TO FINISHED IT. THEY TELL ME THE REPAIR AND INSPECT THE ENGINETHE AND EVERYTHING. I WENT HOME I FIND OUT THE DID REPAIR AND INSPECT MY CAR BUT THE GUY WAS JUST LIE TO ME. THE ENGINE WAS STILL HAVE ENGINE CHECK ON. I CALL THEM TO MAKE ANOTHER APPOINTMENT BECAUSE THE FIRST APPOINTMENT THEY SAID THE REPAIR THE ENGINE BUT THEY DID NOT. I WENT THE SECOND TIME , THEY TOLD ME TO LEAVE THE CAR THERE FOR ONE DAY SO THAT THE CAN LOOK AT IT AGAIN . THEY DAY AFTER THAT I WENT PICK UP MY CAR THEY SAID AGAIN THE REPAIR AND INSPECT IT NOW I SHOULD BE GOOD, AFTER ONE DAY DRIVING IT THE ENGINE WAS GETTING WORSE THAN BEFORE THE CHECK ENGINE COME BACK ON. THE OIL LIGHT COMES ON AND OIL LEVEL STILL FULL. SO I WANT THEM TO REPLACE MY ENGINE OR REPAIR IT . ANYTIME I GO THERE THEY DON'T REPAIR IT.SO NOW AFTER ABOUT 10 MINUTES OF DRIVING OIL LIGHT COMES ON AND VEHICLE SHUT DOWN OR ON RED TRAFFIC LIGHT.

FIRST COMPLAINT #11340436 FILED IN JULY 2020 FOR ORIGINAL 2012 ENGINE. ENGINE LIGHT NEVER CAME ON. DRIVING ON A HIGHWAY 70-75 MPH. KNOCKING SOUND IN ENGINE. CRANKSHAFT PISTON ROD DAMAGED. ENGINE REPLACED WITH USED 2014 MOTOR. MARCH 2021 COMPLAINT BEING FILED FOR REPLACEMENT 2014 ENGINE (IN JULY 2020) ENGINE LIGHT HAS COME ON REPEATEDLY IN THE LAST MONTH WHEN JUST DRIVING AROUND TOWN. 1) OIL WAS CHANGED; LIGHT RESET. 2) SOLENOID SWITCH REPLACED; LIGHT RESET. 3) LEAKING OIL; VALVE COVER SECURED 4) VARIABLE VALVE TIMING GEAR PROBLEM, TIMING IS OFF CAUSING OIL PRESSURE PROBLEMS. VEHICLE RUNNING ROUGH, ENGINE IS AUDIBLY MISSING.

AS DRIVING DOWN THE HIGHWAY AT 65 WE NOTICED A ABRUPT LOSS OF POWER FOLLOWED SHORTLY AFTER BY SEVERAL WARNING LIGHTS AND VEHICLE ENGINE SHUTTING OFF. AFTER SAFELY PULLING OFF SIDE OF ROAD I POPPED THE HOOD TO LOOK FOR ANY OBVIOUS ISSUES NON WERE FOUND NO SMOKE, SMELL OF BURNING OR HOT, CHECKED OIL LEVEL WHICH WAS FINE. GOT BACK IN VEHICLE AND IT RESTARTED FINE BUT HAS A AUDIBLE CLICK NOISE, WE DECIDED TO HAVE THE VEHICLE TRAILERED HOME TO PREVENT ANY FURTHER DAMAGE. WHEN THIS TOOK PLACE THERE WERE NO ACTIVE CHECK ENGINE LIGHTS OR ANY INFO ON TEMP GAUGE THAT WAS OUT OF THE ORDINARY. THE NEXT DAY I CHECKED THE OIL AGAIN AND DECIDED TO START THE VEHICLE ONCE AGAIN STARTED WITH NO ISSUE BUT HAS A AUDIBLE CLICK THAT GETS LOUDER WITH APPLIED RPM. WENT AHEAD AND PUT IN DRIVE TO CHECK IF TRANSMISSION WAS FUNCTIONING AND APPEARS TO WORK IN DRIVE AND REVERSE ONLY MOVED A FEW FEET THEN SHUT IT OFF. WE SEEN THAT KIA HAS HAD SEVERAL RECALLS OVER MANUFACTURING DEFECTS FOR ENGINES THAT CAUSE THESE MALFUNCTIONS BUT ACCORDING TO THE DEALER OURS DOES NOT FALL IN THAT CATEGORY. *TR

MY CAR HAS BEEN RECALLED IN RELATION TO AN OIL LEAK WHICH CAN CAUSE STALLING, ENGINE TO SEIZE OR CAR FIRE. HAVE INQUIRED TO THE DEALER SEVERAL TIMES. GLOBAL AUTO MALL IN NORTH PLAINFIELD TO NO AVAIL.

The contact owns a 2012 Kia Sportage. The contact stated that while his wife was driving 60–65 MPH, the engine seized. The contact stated that there was no oil entering the engine. There were no warning lights illuminated. The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic, who replaced the engine. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE HER HUSBAND WAS DRIVING AT VARIOUS SPEEDS AND WAS FLAGGED DOWN BY A BYSTANDER WHO NOTICED FLAMES FROM UNDER THE HOOD. NO INJURIES WERE SUSTAINED. THE CONTACTS HUSBAND MANAGED TO VEER TO THE SHOULDER OF THE ROAD. NO INCIDENT REPORT WAS MADE HOWEVER THE POLICE WERE CONTACTED. THE FIRE DEPARTMENT CAME OUT TO THE SCENE BUT WAS NOT NEEDED. THE VEHICLE WAS TOWED BY THE CONTACTS INSURANCE TO A REPAIR SHOP WHERE ITS AWAITING DETAILS FOR DAMAGES. THE CONTACT MENTIONED THAT THE OIL WAS CHANGED 3 WEEKS PRIOR TO THE FAILURE THAT OCCURRED. KIA OF LAKE CHARLES 1900 SIEBARTH DRIVE, LAKE CHARLES, LA 70615 (844) 203-6075 WAS CONTACTED AND HAD TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED ON MARCH 2ND 2021. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE) AND CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO A LOCAL DEALER FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO GLOBAL AUTO MALL (1099 RT. 22 WEST, NORTH PLAINFIELD, NJ 07060) HOWEVER, AFTER FOUR HOURS, THE CONTACT WAS INFORMED THAT THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. PARTS DISTRIBUTION DISCONNECT. *JS

2012 KIA SPORTAGE LX 2.4L MPI ENGINE WITH APPROXIMATELY 120K MILES ENGINE SEIZED AT MODERATE SPEED ON THE INTERSTATE. CAR WAS WELL MAINTAINED BOUGHT SECOND HAND FROM BRANDON KIA IN TAMPA, FL IN JULY 2018 WITH APPROX. 92K MILES. ENGINE SEIZED ON 14 DEC 2020. TOWED TO LOCAL REPAIR SHOP AND ANALYZED AS REPLACE ENGINE. WE READ ABOUT THE KIA/HYUNDAI ENGINE PROBLEMS SO WENT TO LOCAL KIA DEALER TO INQUIRE. THE SERVICE REP SAID TOW IT IN AND THEY WOULD ANALYZE AND IF THE SEIZURE MET THE CONDITIONS, THEY WOULD REPLACE PER KIA GUIDANCE. SO WE DID THIS, AND WERE TOLD "SORRY, YOUR VEHICLE ISN'T COVERED." SAME RUN AROUND AS EVERYONE ELSE IS EXPERIENCING WITH KIA. KIA NEEDS TO ADMIT EVERY THETA II ENGINE THEY PRODUCED BETWEEN 2011 AND 2014 HAD A MANUFACTURING FLAW AND JUST BITE THE BULLET AND REPLACE THEM WHEN THEY FAIL. WE ARE WEIGHING OUR OPTIONS NOW, NONE OF WHICH ARE GOOD AT THIS POINT. THE ENGINE REPLACEMENT WILL COST WHAT THE CAR IS WORTH, SO IF KIA WILL NOT REPLACE THE ENGINE OR AT LEAST ABSORB SOME OF THE COST, THE CAR IS NOT WORTH REPAIRING. KIA NEEDS TO STAND BY THEIR PRODUCTS. NO ENGINE SHOULD FAIL AT 120K MILES FOR CRANKCASE ISSUES, WHICH IS WHAT IS HAPPENING WITH THESE THETA II ENGINES. PLEASE PUT PRESSURE ON KIA TO REPLACE THESE ENGINES, NO EXCLUSIONS!!!

TURNED MY CAR ON AND HEARD A WEIRD TICKING SOUND WHILE IT WAS IDOL. I DECIDED TO TAKE IT IN TO MY MECHANIC. ON THE WAY TO THE MECHANIC, THE SOUND STARTED HAPPENING WHILE ACCELERATING. ONCE I REACHED 40 MPH, THE CAR STOPPED ACCELERATING AND STALLED. I HAD TO USE THE MOMENTUM AND TURN LEFT INTO DIRT PARKING LOT TO PULL OVER SINCE THERE WAS NO PULL OVER LANE ON THE RIGHT SIDE. MY PASSENGER AND BACK WINDOWS DO NOT WORK UNLESS DRIVER PUSHES BUTTONS NEXT TO THEM TO ROLL WINDOWS DOWN.

ON NOVEMBER 12 I PURCHASED THE KIA SPORTAGE EX 2012 AND IT WAS TRANSFERRED ON NOVEMBER 16 FROM PITTSBURGH TO THE DHILLON AUTO CENTER WORKSHOP LOCATED AT PENNDEL PENNSYLVANIA BEING ATTENDED BY THE MECHANIC (THE VEHICLE WAS STATIONARY) WHO AFTER PERFORMING THE USUAL TECHNICAL INSPECTIONS FOUND THAT THE ENGINE DID NOT WORK PROPERLY AND AFTER A SHORT PERIOD OF IGNITION, IT SMOKED INTENSELY AND WENT OUT ALMOST IMMEDIATELY; INSISTING A COUPLE OF TIMES MORE AND CONTINUED CHECKING OTHER COMPONENTS OF THE IGNITION SYSTEM AFTER WHICH HE DID NOT INSIST MORE AND REACHING THE CONCLUSION THAT THE ENGINE WAS INTERNALLY DAMAGED. BEFORE WHICH I FELT FRUSTRATED AND CONFUSED AND WITHOUT KNOWING WHO TO TURN TO. UNTIL DOING THE PROPER HISTORICAL MONITORING OF THIS VEHICLE I FIND OUT THAT THIS CAR HAS A PENDING RECALL TO BE SOLVED BY KIA. THEREFORE I COME TO YOU TO KNOW HOW TO PROCEED AND MAKE THE DUE CLAIM FOR THIS PENDING RECALL

WHILE DRIVING VEHICLE AND TRYING TO PASS A SLOW MOVING VEHICLE ON A HIGHWAY IT STALLED WITH NO WARNING, I HAD TO COAST TO A SAFE LOCATION WHERE I COULD PULL OVER. CAR WAS TOWED TO RALLY KIA IN PALMDALE CA. WOULD NOT START AGAIN AFTER STALLING WHILE DRIVING WITH NO WARNING LIGHTS FLASHING . I WAS TOLD BY RALLY THAT ENGINE SEIZED AND HAD TO BE REPLACED. CAR IS STILL AT LOCATION SERVICE ADVISOR IS LARRY.PHONE NUMBER 6613498017

DRIVING ON FARM ROADS, STARTED HEARING FAINT NOISE IN ENGINE. THEN THE CAR LOST ALL POWER (WHILE GOING 70-75). ALSO LOST BREAKING FOR A SHORT AMOUNT OF TIME.WAS ABLE TO GET OFF ROAD SAFELY. HAD DIAGNOSTIC TEST DONE. SEIZED ENGINE. KIA SAYS THERE IS NO RECALL ON MY VEHICLE. THERE ARE OTHER RECALLS FOR SIMILAR ISSUES ON THE SAME MAKE AND YEAR THOUGH. ?? A ROD WAS COMPLETLY SHATTERED IN THE BOTTOM END. ENGINE HAS TO BE REPLACED.

DRIVING DOWN FREEWAY AT 70 MILES AN HOUR WHEN ENGINE STARTED KNOCKING AND CAR STOPPED, TOOK TO SHOP THEY SAID THAT TWO RODS BLEW THROUGH THE BLOCK AND CAN'T FIGURE OUT WHY SINCE THERE'S STILL ALL THE OIL IN CAR. EXTREMELY SCARY TO HAPPEN ON FREEWAY!! THEY ARE SAYING AT 83,000 MILES IT'S NOT COVERED SINCE I'M THE SECOND OWNER- STILL OWE MONEY ON CAR. GONNA COST 6,000 TO FIX SINCE USED ENGINE IS 4,000 AND THEN U HAVE LABOR. CAN'T BELIEVE KIA IS ALLOWING SO MANY TO HAVE THIS PROBLEM AND THEY REFUSE TO HELP.

DRIVING DOWN THE INTERSTATE BETWEEN 60-70 MPH WHEN THE ENGINE BEGAN TO SPUTTER JUST PRIOR TO STALLING COASTED TO THE SHOULDER. UPON VISUAL INVESTIGATION NOTICED FRESH OIL ON THE ROAD UNDER THE CAR COMING FROM THE THE BOTTOM OF THE ENGINE COMPARTMENT . CALLED FOR A TOW TRUCK AS WE WERE 700+ MILES AWAY FROM HOME. AS THE VEHICLE WAS BEING LOADED ONTO THE TOW TRUCK NOTICED METAL FRAGMENTS ON THE ROAD BY THE FRESH OIL. VEHICLE WAS TOWED TO CITRUS KIA IN ONTARIO, CA,. WE ARE CURRENTLY WAITING FOR OUR VEHICLE TO BE BROUGHT HOME TO UTAH ON A CAR HAULER SEMI. THE SERVICE DEPT AT THE DEALERSHIP INFORMED US OF A RECALL ON KIA ENGINES THAT WE BELIEVE IS THE REASON FOR OUR PROBLEM. VERY UPSET THAT WE WERE NEVER INFORMED OF THIS PROBLEM OR TO GO HAVE IT LOOKED AT.

WHILE DRIVING APPROXIMATELY 65MPH ON THE HIGHWAY, ALL VEHICLE WARNING LIGHTS CAME ON AND OUR 2012 KIA SPORTAGE LX STALLED. FORTUNATELY, THE DRIVER WAS ABLE TO AVOID A COLLISION WHILE COASTING TO A ROADSIDE STOP ON A BUSY HIGHWAY, BUT THE VEHICLE COULD NOT BE RESTARTED. AFTER LEAVING PASSENGERS STRANDED ROADSIDE ON A SUNDAY EVENING, THE VEHICLE WAS TOWED TO A KIA DEALERSHIP THAT COMPLETED A DIAGNOSTIC WORKUP AND DETERMINED THAT THE 2.4 L DOHC MPI THETA II ENGINE WITH 92,361 MILES REQUIRED REPLACEMENT. REGULAR MAINTENANCE HAD BEEN COMPLETED AND THE VEHICLE WAS IN OTHERWISE EXCELLENT CONDITION. THE KIA WARRANTY WAS NOT HONORED AS WE WERE NOT ORIGINAL OWNERS AND THE EXTENDED WARRANTY PURCHASED FROM THE KIA DEALERSHIP HAD JUST EXPIRED. THE COST OF A REPLACEMENT ENGINE WAS QUOTED TO BE $7,500 FOR THE ENGINE ALONE EXCLUDING LABOR WHICH EXCEEDED THE VALUE OF THE CAR PRIOR TO THIS INCIDENT. PER DEALERSHIP RECOMMENDATIONS, KIA'S CORPORATE CUSTOMER SERVICE WAS CONTACTED TO REQUEST RECONSIDERATION. ALTHOUGH THE STAFF WAS VERY NICE AND COMMITTED TO REFILE THE WARRANTY REQUEST FOR RECONSIDERATION AND CALL US WITHIN 72 BUSINESS HOURS, WE WERE NEVER CONTACTED BY KIA WITH A FINAL DECISION.

SO SINCE I PURCHASED THE VEHICLE AROUND THIS TIME LAST YEAR THE FEELING WHILE DRIVING MY KIA WAS SMOOTH NO VIBRATION OR NOTICE COMING FROM THE CAR, I HAVENT HAD ANY KIND OF ACCIDENTS OR HIT ANY POT HOLES, SO NOW A YEAR INTO HAVING THE KIA AND KEEPING ALL THE FLUIDS, BRAKES, AND TIRES CHANGED I NOTICED BEFORE GETTING IT SERVICES AND HAVING THOSE LISTED CHANGED THERE IS A FEELING IN THE STEERING FRONT END OF WHAT I SAY FEELS LIKE THE TIRES ARE GOING TO FOLD UP UNDER THE CAR. WHEN TURNING THE STEERING SEEMS TO FEEL REALLY LOOSE AND I HAVE TO CORRECT IT OUT OF THE DIRECTION I JUST TURN TO MAKE THE VEHICLE TO CORRECTLY DRIVE FORWARD. IT HAS PULLED TO THE RIGHT FOR A LONG TIME AND THIS IS ONE OF THE REASONS I REPLACED THE TIRES. ALSO THERE IS A TICKING NOISE COMING FROM THE ENGINE AND AFTER LEARNING ABOUT A RECALL WITH THIS KIA THAT CAUSE THE ENGINE TO CATCH FIRE I CALLED AND THE VEHICLE HAS ALREADY HAD THIS ISSUE REPAIRED BUT IT IS MAKING THAT CLICKING OR TICKING SOUND STILL AND THE EXHAUST HAS MOISTURE COMING FROM IT ONLY ON THE RIGHT PASSENGER SIDE AND THE PIPE IT COMPLETELY BLACK FROM WHATEVER IT IS PUTTING OUT ..

WHILE DRIVING ON THE I-10 FREEWAY IN PHOENIX, MY ENGINE SEIZED UP. ALL INSTRUMENT LIGHTS CAME ON AND THE VEHICLE DIED WHILE DRIVING APPROX 65MPH. LUCKILY I WAS ABLE TO GET TO THE SHOULDER WITHOUT INCIDENT. I HAD TO WAIT OVER AN HOUR IN 106 DEGREE HEAT WITH A HIGHWAY PATROL OFFICER UNTIL THE TOW TRUCK COULD ARRIVE. THE KIA DEALERSHIP CONFIRMED THAT THE ENGINE DIED. THIS EXACT PROBLEM WAS ADDRESSED WITH KIA IN 2017 UNDER A RECALL OF OVER 600 THOUSAND VEHICLES ACROSS THEIR LINEUP INCLUDING THE SPORTAGE OF THIS EXACT MANUFACTURING YEAR. IN 2019, KIA EXPANDED THE VEHICLES COVERED TO AVOID A CLASS ACTION LAWSUIT. BUT I WAS TOLD THAT MY VIN DOESN'T QUALIFY FOR THE RECALL OR THE KIA ENGINE SETTLEMENT. MY VEHICLE ONLY HAD 94000 MILES ON IT AND I PERFORMED ALL ROUTINE MAINTENANCE TIMELY. I AM THE SECOND OWNER OF THIS VEHICLE AND APPARENTLY THE 10 YEAR OR 100K WARRANTY ALSO DOESN'T APPLY TO ME. I WORKED IN AUTOMOTIVE INDUSTRY FOR YEARS. EVERYONE KNOWS THAT ALL OF THESE ENGINES ARE MADE WITH DOZENS OF SHARED COMPONENTS TO KEEP COSTS DOWN DURING MANUFACTURING, REGARDLESS OF WHAT YOUR VIN IS. HAD IT BEEN MY 15-YEAR-OLD SON, LEARNING HOW TO DRIVE FOR THE FIRST TIME, HE WOULD NOT HAVE HAD THE EXPERIENCE TO KNOW HOW TO HANDLE THE SITUATION. HE WOULD MOST LIKELY HAVE THAT DAY OR CAUSED A MASSIVE ACCIDENT ON THE HIGHWAY. IT IS SHAMEFUL THAT KIA WON'T HELP CUSTOMERS LIKE ME WHEN THEY KNOW THESE ENGINES ARE ALL DEFECTIVE. DOES IT TAKE MULTIPLE DEATHS FROM CAR ACCIDENTS BEFORE KIA WILL ACT ON BEHALF OF THEIR CUSTOMERS? DO THE RIGHT THING KIA!

WE PURCHASED THE VEHICLE FROM A FAMILY MEMBER. MY GRANDDAUGHTER WAS COMING HOME ON THE EXPRESSWAY, AND THE CAR STARTED TO VIBRATE AND KNOCK AND BEGAN TO SHUT DOWN. SHE PULLED OFF THE EXPRESSWAY AND THE SHE WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD. WHEN THEY OPENED THE HOOD, SMOKE CAME OUT BUT THERE WASN'T A FIRE. AFTER HAVING THE CAR TOWED TO THE KIA DEALERSHIP THE NEXT DAY, IT WAS DETERMINED THAT THE ENGINE SEIZED UP. BECAUSE THERE IS WAS OUT OF WARRANTY, THE DEALERSHIP HAS DECLINED TO FIX THE PROBLEM. WE ARE BEING TOLD THE VIN NUMBER THAT IS ON OUR THETA II GDI ENGINE IS NOT ON THE OTHER ENGINE RECALLS FOR THE 2012 KIA SPORTAGETHETA II ENGINE. IT APPEARS THAT KIA IS TRYING TO DISTANCE ITSELF FROM FIXING AN OBVIOUS PROBLEM WITH THESE ENGINES BY DESIGNATING ONLY CERTAIN ENGINES QUALIFY. PUTTING AN ENGINE IN A VEHICLE IS OUT OF THE QUESTION, PARTICULARLY NOW WITH THIS PANDEMIC AND HAVING LIMITED WORK HOURS. THERE ARE NO SAVINGS TO REPAIR THIS. WE NOW HAVE A BEAUTIFUL VEHICLE WITH NO ENGINE THAT IS USELESS FOR US. WE HAVE CONTACTED KIA CONSUMER DEPARTMENT AND WILL AGAIN APPEAL TO THEM NOW THAT THE DEALERSHIP HAS EXAMINED IT. BUT I WOULD HOPE THAT YOUR AGENCY IS ABLE TO PUSH KIA TO INCLUDE ANY OF THESE ENGINES THAT HAVE FAILED, PARTICULARLY IF THEY HAVE BEEN WELL MAINTAINED OVER THE YEARS.

MERGING ON TO HIGHWAY AT ABOUT 45 MPH, VEHICLE STARTED TO STALL AND SUDDENLY STOPPED AND COMPLETELY SHUT OFF ON THE MIDDLE OF THE HIGHWAY. CHECK ENGIN LIGHT CAME ON BUT THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER ISSUES WRONG WITH THE VEHICLE PRIOR. IT WAS REGULARLY MAINTAINED AND OIL CHANGED. HAD IT TOWED TO KIA DEALERSHIP WHERE THEY CONFIRMED THAT THE ENGINE HAD SEIZED AND SAID IT WAS OUT OF WARENTY AND NOT PART OF RECALL. 1 AFFECTED PRODUCT