2014 Kia Sportage Complaint Log

Engine went out , starter went out got it replaced been having issues since I purchased it . Makes a noise my engine oil and gasoline was mixing my engine is locked now

Motor is knocking

My Kia engine was replaced under recall. The replacement engine triggered P1326 KSDS failure while I was traveling overseas, placing the vehicle in limp mode. Kia USA refuses to assist or authorize diagnosis, leaving me stranded. This is a repeat recall-related safety failure, even though there is a Kia Dealership near me.

My truck consumes excessive engine oil.

The contact owns a 2014 Kia Sportage. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle, after which the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.

I own a 2014 Kia Sportage (VIN: [XXX] ) that qualifies under Recall SC147 for engine seizure. The vehicle’s engine has seized randomly with no check engine lights. Was running and driving perfectly and shut off. However, Kia and the local dealership are refusing to repair the vehicle under the recall because the vehicle is not currently registered. This is a clear violation of NHTSA recall requirements, which mandate free recall repairs regardless of ownership or registration. I am requesting NHTSA review and enforcement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2014 Kia Sportage experienced sudden and complete engine failure while I was driving on the highway at 75 mph. The engine locked up instantly, with no warning lights or alerts of any kind. The only prior issue was that the vehicle constantly burned oil and needed to be topped off frequently, but there was never any indication that the engine was about to fail. This sudden failure left me stranded in a dangerous situation. Thankfully, I was able to maneuver safely, but I am terrified of what could have happened to my daughter and grandson who were in the car or others on the road. Afterward, I learned that this defect was part of a recall. However, I was never notified in time. Kia Customer Service told me a notice had been sent in 2018, but my own research shows the recall was not actually issued until 2022. Because of this, I was denied the chance to have the recall repair performed before the failure. Now, Kia has refused goodwill assistance, leaving me with an $8,000+ repair bill. I am a single mother, a teacher, and caregiver to my daughter and grandson. This Sportage is the vehicle my daughter depends on to get my grandson to and from school safely. Safety Concern: This defect poses a severe safety risk. An engine seizing at highway speeds without warning could easily cause crashes, injuries, or deaths. I am deeply concerned that if Kia failed to notify me properly, other Kia owners may also be driving unsafe vehicles without realizing it. Requested Action: I respectfully request that NHTSA investigate Kia’s recall notification practices and ensure Kia is held accountable for leaving customers unprotected against such a serious safety hazard.

The contact owns a 2014 Kia Sportage. The contact stated that while driving 75 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the vehicle hesitated and failed to exceed 40 MPH. The contact exited the freeway. The vehicle was taken to Auto Zone, where it was diagnosed with a knock sensor failure. The vehicle was taken to an independent mechanic who replaced the knock sensor however, the failure persisted. The contact stated that on a separate occasion, while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle hesitated and failed to exceed 40 MPH. The contact exited the freeway with the check engine warning light intermittently illuminated. The vehicle was taken back to the independent mechanic, who diagnosed that the knock sensor had failed. The independent mechanic advised the contact to stop driving the vehicle. The vehicle was not repaired. Most recently, an abnormal sound was coming from the engine. The manufacturer was not notified of the failure. The failure mileage was 99,000.

The rear hatch door no longer opens. This could pose a safety risk in an emergency situation. Upon research it appears to be very common issue among Kias from this year.

The contact owns a 2014 Kia Sportage. The contact stated while driving 35 MPH, the service engine warning light illuminated, and the vehicle went in LIMP Mode. The contact stated that the engine started to overheat. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the turbo charger, radiator, and the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 132,000.

While driving on an interstate, our vehicle experienced complete engine failure. It was towed to auto garage and examined. We were advised the timing chain had stretched and there were metal shavings in the oil (only roughly 100,000 miles on vehicle). Auto garage advised this was a known issue that was associated with high engine oil consumption and that there was an engine recall. They advised we should contact a Kia dealer for repair. Contacted Kia dealer and was advised the vin for our Kia was not included in the recall, however our Kia also has the Theta 2 engine, which was the subject of the recall of other models and/or years and we are experiencing the same issues. I contacted Kia Corporate and was advised that because the vin of our vehicle was not included in the recall, they would not assist in any way. When this incident occurred, we were 200 miles from home driving on a 4 lane highway and navigating an interchange. Thankfully, we were able to navigate traffic and get to the side of the road, however we felt extremely vulnerable and unsafe, and it left us with no means to return home. Generally, my [XXX] daughter drives this vehicle and had she been driving at the time of this incident, I fear she would not have known what to do to get to safety and could have resulted in a tragedy. I believe this to be a significant safety issue that is the same or at least very closely related to the recalls already in place. We purchased this vehicle in good faith, believing the manufacturer was providing a vehicle that was safe and reliable, however that turned out not to be the case and Kia is not willing to hear our concerns or help with a solution. Please contact me if any additional information is needed and I welcome your feedback. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine has failed. Mechanic at home has found aluminum shavings in the cam shaft area. This model doesn’t have a recall, but should for engine failure. I have 70,000 miles and it’s on year 10. Should be lasting longer with no engine issues. Never had prior warnings for the engine, just engine failure randomly and shavings built up. Available for inspection. Car stalled and could have resulted in accident. A few months prior, oil smell and burning occurred as well, mechanic was able to fix it. Kia has made it difficult to make an appt for an engine issue, Fette Kia in Clifton NJ says they have emergency slots, but they will only “talk” to me and not look at the car. This seems like an emergency to me. Finally made an appointment for 20 days from now at another dealership.

The engine stopped working. And although there was a recall on this issue the dealership is demanding i pay for the repair

The driver side door has issues with opening from outside.

Brakes keep squealing and as of a result of previous recall service my engine drink oil fast and not to mention the oil pan gasket is leaking oil. The engine smoke and have a burning smell that seep inside the car vents.

The contact owns a 2014 Kia Sportage. The contact stated while driving 35-40 MPH, the brake pedal was depressed; however, added pressure and pumping of the brake pedal was needed to slow and eventually stop the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was currently awaiting diagnostic testing. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 121,062.

Last Tuesday I was taking my Ill mother to the Dr 30 min away. All of a sudden the engine light came on and the car died. Would not do anything after that it was 100 degrees that day I had to get a ride for my mother in the hot day back to the facility she lived call a tow truck and call the dealership where I bought the car. I had to pay for the towing and to top it off I have to pay partially for a rental car The engine is blown in the vehicle I just bought this car in april how could it of blown already? I did the oil changes and checked it also. There is a extended contract on the vehicle but it needs a engine and a starter. I'm lucky my mother was not sick after how hot is was I have made 2 payments and that's it. I think I should get money back for what I paid that's over 2000 since I bought it and for this to happen .I depend on this car for my job for apps for everything. It isn't right it wasn't disclosed to me that the engine was bad . I feel they did me wrong when I bought it .

The motor sputtered and died. Is there an engine recall on this vehicle?

My car won’t go up to speed and it keeps throwing out it’s the turbo boost sensor not only that I almost crashed when I pushed on the brakes a little bit

I was driving home from work on the expressway driving around 60 miles when my car out of no where started jerking and lost speed as driving at some points I could go over 40 I had to put my hazards on and drive at a speed of 30 on the expressway when I parked the car and put my foot on gas pedal I could not drive had a mechanic look at it they said it was my knock sensor

I was driving on a road with an incline and as I accelerated up the hill I lost all power in my gas pedal. At that same moment my engine light and battery light came on the dash board. I tried to pull the car over but I had no power at all. I put the car in park and it would not start again. We checked the battery and alternator and that is not the problem. It is most certainly the engine. I didn’t not get any warning lights what so ever, and it did not act funny before hand. I just suddenly lost power and had to get my car towed home.

I personally DONT know what happened with the car the engine light came on and the car started to pull harder to the right side causing the steering to become unbearable thankfully by god I was able to control it and no one nor myself got hurt. And also in the process the engine started too idle low and take time to accelerate and I just recently took the car to mieneke to get it checked out. I out my all into this car and I have no choice but to drive it as I need it and have responsibilities but I’m just asking for a little help as I travel for work and need a very very reliable and dependable car and I thought the Kia would be it and do it for me but after all this I’m am feared and cautious but as said I have responsibilities that will not wait so I have to work and I have to get a way there and for now this is all I have! Please help me!

On Sunday May 7th 2023, while traveling on the thruway, the car started to slow down and was no longer accelerating as I was pressing on the accelerator. There was a burning smell coming from the engine, causing me to cough for a week. I could not stop for a mile because there was no shoulder on that portion of the highway. I turned on my hazard lights and kept going until I pulled over a mile down at a rest stop. As soon as I took the exit into that rest stop, all the lights came on the dashboard and the car stopped on its own without me turning it off and without me making it completely into the rest stop. I had the car towed by an authorized thruway towing service to the closest shop and then had Kia tow it from that shop to Healey Brothers Kia dealership. The car does not drive at the moment and Kia does not want to assume any responsibility.

The contact owns a 2014 Kia Sportage. The contact stated while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power with several unknown warning lights illuminated. The contact was able to restart the vehicle; however, the failure recurred. The contact pulled over and parked the vehicle in a parking lot. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance because the recall repair of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) had not been completed. The contact stated that she had not received the recall notification. The failure mileage was approximately 158,376.

The contact owns a 2014 Kia Sportage. The contact stated while having an anti-theft recall performed, the mechanic stated that the software that was being uploaded caused damages to the computer but was not sure of the specific failure. The vehicle was not repaired. The manufacturer was contacted but did not provide any assistance. The failure mileage was 84,000.

My vehicle completely stalled out on the 15 freeway in Southern California, and I barely made it off of the road and had to call 911 due to the traffic coming so near to me. My vehicle was towed to the Kia dealership in Victorville, where they told me a bearing engine knock occured and I was told by them and Kia that the warranty doesn’t stand because of a previous owner to owner’s before I bought the car did not do the update they were supposed to do. It was a very very scary situation. I was on the side of the 15 freeway with a ditch beside me just waiting to get plowed down by big rigs going by me. And now I am out $8000 that I paid to purchase the car two months ago with no recourse to have it fixed because they told me it’s going to be $11,000 because the engine in my car is discontinued. I did my due diligence. I did a CARFAX and a Bumper report and because Kia and Hyundai decided this wasn’t a recall, but rather a product improvement campaign, it was not listed in any of the forms I used to do my best to find out if this car was a good car to buy.

The contact’s mother owns a 2014 Kia Sportage. The contact stated that upon acceleration, the vehicle failed to properly respond. No warning lights were illuminated. The vehicle was towed to the dealer and was diagnosed and determined that the engine needed to be replaced. The contact then stated that she was informed by the dealer of the NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the recall could not be honored, and no further assistance was provided. The failure mileage was unavailable.

Filled tank full drove 150 miles and u barely made it to the gas station.

The contact owns a 2014 Kia Sportage. The contact stated while attempting to start the vehicle, the vehicle failed to start immediately and required several attempts to start the vehicle. The contact stated no warning light was illuminated. The contact stated that the failure was constant. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the battery was too small and that the battery terminal leads were too long and could be a fire hazard and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 121,000.

Air bag light has been on. Service department looked into it and said it requires a new airbag control module, but the part is on back order and they don't know when it would be available. They said that if a crash occured, the airbags probably wouldn't work.

The contact owns a 2014 Kia Sportage. The contact stated while driving at various speeds, the TPMS warning light illuminated. The vehicle was taken to the dealer where the contact was informed that there were no failures with the tires. The vehicle was taken to various independent mechanics where it showed that the front and rear passenger’s side tires had low air pressure and needed to be inflated. Upon investigation, the contact discovered NHTSA Campaign Number: 14V023000 (Equipment); however, the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 105,000.

2014 KIA SPORTAGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-051. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PARTS WERE NOT YET AVAILABLE.

2014 KIA SPORTAGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-051. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR AND TO HAVE FOUND A REMEDY.

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and also confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and also confirmed the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the parts to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer and manufacturer were contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure.

2014 KIA SPORTAGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V051. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PARTS WERE NOT YET AVAILABLE.

My vehicle has a safety recall and KIA hasn't sent me a paper of when this safety recall is going to be fixed. My vehicle automatically turns on and off the check engine light and I am unsure if it's because of the safety recall.

I haven't been contacted by the manufacturer for the repairs and I fear that they will not honor the recall.

My car shakes when I drive it. I feel like something is wrong with engine or fuel pumping system again.

The contact owns a 2014 Kia Sportage. The contact stated that the engine was knocking. The check engine warning light was illuminated intermittently at first but had since become constant. The contact took the vehicle to the dealer where the PCV valve was replaced. The dealer also performed an engine flush, and oil change, and filled the fuel tank. The contact stated that on the following day, the failure recurred with the check engine warning light illuminated. The vehicle was returned to the dealer who stated the engine could not be replaced due to the knocking not meeting the volume level required for a free engine replacement. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Kia Sportage. The contact stated while driving at various speeds, the vehicle hesitated and sputtered while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a dealer and was serviced; however, the failure persisted. After a recent failure, the contact had the vehicle towed to Infiniti of Denver (2990 S Havana St, Aurora, CO 80014) where the vehicle was diagnosed with a misfire in cylinder #2. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 111,500.

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

On May 4th, my 2014 Kia Sportage seized up, in the middle of the road, while I was driving at 60 miles per hour. I was driving my 73-year-old Mother to a funeral in Miami, Oklahoma. Kia Lawrence confirmed that it was a recall, and they verbally agreed to replace the engine. It is July 16th, and Kia Lawrence has still not replaced the engine yet.

I WAS DRIVING FROM WORK TO COME HOME, I NOTICE SOMTHING WAS WRONG. I PUT MY EMERGENCY LIGHTS ON AND THE VEHICLE SHUT DOWN IN THE MIDDLE OF ROAD. I HAD ASSISTANTS HELP ME PUSHED TO THE SIDE OF ROAD. I GAVE THE CAR A FEW JUMPS STARTS BUT IT DIDN'T WORK. THEN THE VEHICLE STARTED SMOKING I WASN'T SURE WHERE IT WAS COMING FROM.CAR BEGAN TO LOSE POWER AND THEN STARTED CUTTING OUT COMPLETELY. WHICH LEAD ME TO TOW MY VEHICLE TO MY HOME. WEEKS LATER I RECECIVED A NOTICATION ABOUT A RECALL AN ENGINE COMPARTMENT. I NOTIFYED THE DEALERSHIP ABOUT THE RECALL. I WAS TOLD THEY CANT DO NOTHING UNTILL THE SECOND LETTER, ITS BEEN 4 MONTHS NOW MY CAR STILL DOESNT WORK, I'M PAYING MONTHLY PAYMENTS FOR THE VEHCILE.. TAKING PUBLIC BUSES TO GO TO WORK.IF National Highway Traffic Safety Administration REALLY CARED ABOUT OUR SAFETY IT SHOULDN'T TAKE THIS LONG TO GET THE JOB DONE.

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Kia Sportage. The contact stated that while driving, the vehicle stalled without warning. The contact opened the hood and noticed an abnormal burning odor. The vehicle was towed to a local dealer where it was diagnosed the oil was not entering the engine and an engine replacement was needed. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 137,000. The contact stated the failure was related to NHTSA Campaign Number 22V051000 ( Service Brakes, Hydraulic).

I received a recall notice and nothing is being done about the problem, there has not been any action taken from the manufacturer! Please make them take action on this problem,[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).