2017 Kia Sportage Complaint Log

I took my vehicle in three times for excessive oil consumption. It’s been going through three quarts every thousand miles. The first oil consumption test ran over by 100 miles and the dealer made me do another one. It was determined that 3 1/2 quarts of oil were burned in thousand miles . There was no other diagnostic done. The dealer told me that the warranty does not cover oil consumption when I advise them that oil consumption is a side effect of the real problem which is most likely the rod bearing issue and I did get the update so the engine is supposedly covered lifetime by Kia Dealer and Chia have been going back-and-forth to no resolution and today I was told that it’s a piston failure not rod failure, but neither of those things have been checked out. I was told I would have to pay for an engine breakdown and then Chia America told me to get another opinion from another Kia dealer , in the meantime, my car is burning like crazy. It’s pinging on acceleration, and occasionally when I start it shutters and cuts off.

My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.

The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.

My car has a circuit problem and that is causing my engine light go off. Kia is not taking any responsibility os this issue

I bought a 2017 Kia Sportage with a salvage title at auction on [XXX] for my wife, [XXX]. It had 57,463 miles on the engine. Before it reached the 60,000-mile warranty limit (only for non-salvage title vehicles), it showed error code P1326 and went into limp mode which makes the vehicle drive at a very slow speed to avoid damage to the engine. For an explanation of limp mode, go to the web address below: [XXX] Despite my wife's Kia Sportage NOT being under warranty, the vehicle's electronic system takes control and slows the vehicle making it unsafe for continued driving. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. 1. The Kia displays error code P1326 which is the subject of numerous complaints to dealers throughout the U.S. The problem is the KIA goes into limp mode with no remedy. Available for inspection. [XXX] While the lawsuit above refers to Ford products, the statement regarding loss of power significantly increasing the risk of a crash does pertain to my complaint against the KIA limp mode. 2. Risk - See link above 3.Archer Kia at 11614 SW Frwy. in Houston has confirmed and diagnosed the problem on 8-15-2024. 4. See #3 above. 5. The error code P1326 is the warning. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car keeps burning oil at a rapid rate. I have to replace every 3 weeks.

The contact owns a 2017 Kia Sportage. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. The contact stated that 5-quarts of oil were added every three months. The check engine warning light was illuminated. The vehicle had been diagnosed by an independent mechanic who determined that cylinders #2, #3, and #4 were misfiring. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,365.

My KIA Sportage 2017 headlights malfunctioned by flickering on and off and the screen and dashboard lights went totally out while I was driving on THE FREEWAY at NIGHT. This happened five times in the span of 30 minutes and each incident lasted approximately five to ten seconds. My car is available for inspection upon request. My safety or the safety of others was put at risk. I worried my lights might actually go out totally, plus drivers on the freeway would be confused and distracted; it might blind them, or possibly result in road rage. This issue has not been reproduced or confirmed by a dealer nor have the lights been inspected by anyone yet. There were no warning lamps, messages or other symptoms of the problem prior to the repeated failure. This problem with 2017 KIA Sportage has been reported by others on the internet. KIA, the manufacturer, would not admit to me there is an issue with the lights flickering and the dashboard going black nor what might cause it. They said I could submit a claim for reimbursement AFTER my KIA dealer’s service department gives a diagnostic on the vehicle. I have been issued a KIA Case #. It would be a great benefit to know the cause and the remedy from other KIA vehicle owners that have been repaired. The earliest service appointment available with my KIA service dealer is October 25, 2023. I am not able to drive my car in the dark until this issue has been resolved. This is a great hardship on me because I am a widow and the sole driver in my household. Thank you for looking into this. I look forward to your response and information.

"I am reporting a catastrophic engine failure (rod knock/bearing failure) in my 2017 Kia Sportage, consistent with the Theta II GDI defect. The failure caused a sudden loss of motive power while in traffic, creating a significant safety risk. Furthermore, I am reporting Bill Dodge Kia (Westbrook, ME) for safety negligence. On September 26, 2023 (at 83,611 miles), this vehicle was in their service bay for brake work. Despite the vehicle being under an active HECU Fire Risk Recall (SC206) and requiring the KSDS Product Improvement Campaign, the dealership failed to perform these safety updates or disclose them to me. When confronted, dealership management (Alex Pinto, Bob Colton, and Patrick Demers) explicitly stated it was 'not their responsibility' to inform customers of known defects or active recalls. This practice left me driving a vehicle with a known fire risk and a documented engine defect for over two years without my knowledge, ultimately leading to the current engine failure."

The contact owns a 2017 Kia Sportage. The contact stated that while driving at 20 MPH, the vehicle stalled. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 132,899.

ENGINE LOSES AND USES OIL OF TWO QUARTS EVERY 3000 MILES

The contact owns a 2017 Kia Sportage. The contact stated that check engine warning light had started blinking. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The VIN was included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, it was not confirmed if the failure was related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,038.

I purchased a used vehicle by way of a loan from "Affinity Plus Credit Union." On 7/27/20 from "Royal Drive Autos" with an extended warranty sold through Affinity Plus Credit Union. The warranty was issued by Route 66 CO. Both parties (Bank & Warranty CO.) granted the loan and warranty understanding there was a “Prior Salvage” title and had been cleared to sell the vehicle. The vehicle has been serviced under recalls by KIA and Route 66 since the purchase of the vehicle. There was a major engine failure believed to be a recall issued by KIA. The vehicle had a “Flashing Engine” light and failed on 9/5/23. I took the vehicle to Luther Bloomington KIA to be serviced on 10/9/23, as this was the earliest appointment available. Once diagnosed the service advisor and the mechanics said that the engine would need to be replaced due to the failure of part. And cannot fix broken part if the engine is not working. KIA denied engine replacement due to "Branded Title." The service adviser then tried to contact Route 66 to see if they would cover the work, they also denied servicing due to having a branded title. Service adviser said to try and get to the bottom of it through route 66. So I called, and they said the bank should've never issued an extended warranty because of the branded title stated on page 2 of the warranty agreement. As it was void/never valid from the start. I talked to Gail Johnson, and she says that it was a mistake to sell the warranty and agreed it should not have been issued. She stated that it was a lack of training of the employee. I stated I would not have taken the loan or the vehicle with a branded title if it wasn't for the extended warranty covering the vehicle. It is now 11/18/23 and the Vehicle is still not fixed and have tried to reach out to Affinity Plus to resolve the issue. And would like KIA to fix the recall that caused the engine failure.

I was driving on the freeway and my car suddenly jolted, smoked started pouring from the hood, and then immediately caught fire once I pulled off the road within minutes. There were no warnings, no engine lights, nothing that pointed to an issue until this happened. I was at risk of getting hit by others in the freeway — I luckily was able to get to the side of the road and immediately called 911. Fire department came within minutes, and dowsed the car, which was fully engulfed in flames.

The contact owns a 2017 Kia Sportage. The contact stated while driving 55 MPH, the check engine and the low oil pressure warning lights illuminated. The contact stated that she veered to the side of the road. The contact stated that she inspected the engine oil level and noticed that there was no oil in the engine. The contact stated that she added oil to the vehicle and drove to an independent mechanic, where it was diagnosed that oil was leaking into the combustion chamber, and that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer to be diagnosed. The dealer informed the contact that they could not duplicate the failure because the warning lights were no longer illuminated and there was oil in the engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.

Engine burns for an excessive amount of oil. The transmission stopped working

Engine blew with 78000 miles.

The contact owns a 2017 Kia Sportage. The contact stated that while driving at 20 MPH, during which he fell asleep as he was returning home from a Dialysis appointment, he rear-ended another vehicle that was at the stop light, and the air bag did not deploy. The contact was taken to the hospital and diagnosed with a fractured chest. The contact stated that a police report was filed. The vehicle was towed to a collision center. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,495.

End of July, the engine died on the highway when performing an emergency swerve to avoid a collision. This is an issue that is subject to the settlement of one of the several related class action lawsuits against Kia/Hyundai for catastrophic engine failures but not, to my knowledge, one of the specified engine models. There were no warning signs or indicators. No knocking, no noticeable oil consumption, no reported findings of metal filings or shavings in the oil at regular oil changes, no warning lights until it died at 70mph in highway traffic. Kia is replacing the engine with a refurb of the exact same engine model so I expect that it, too, will catastrophically fail at some point. I doubt the engine will be available for inspection by a third party, including the government, as the manufacturer is recycling them into refurbs to other affected vehicles. The local dealer shop inspected it and said it's dead, and covered under the (settlement enforced) extended warranty.

The contact owns a 2017 Kia Sportage. The contact stated while driving 60 MPH, the vehicle inadvertently lost motive power. The contact was able to coast to the side of the road to restart the vehicle. The vehicle temporarily returned to normal functionality; however, the failure recurred. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that the vehicle had experienced piston failure. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to tow the vehicle to another dealer. The failure mileage was 87,000.

About two months ago, my car began using excessive amounts of oil. Each time, I replaced the oil, the oil check light would come on after two weeks. I had the gasket replaced in the month of June, 2023. On July 2, 2023, on my way home from work, my vehicle began losing power. When I pulled over and turned the car off, it would not restart. When it did, it did not have power and it began to shake. On July 3, 2023, I took my car to the dealership and was later told by my service advisor that I needed a new engine. I was told that it was the combustion. My vehicle has been at the dealership for a month and 1 week.

All of my windows besides the driver side can’t wind up and down on their own. They just stopped working

On June 19th 2023, the engine to my 2017 Kia Sportage failed with little indication and time to response. Prior to this occurring, my Kia Sportage experienced two instances of limp mode which is an sensor program for the car to diminish efficiency to avoid continued failure. Whist I thought this issue was resolved on May 18 2023, after the first instance of limp mode, I was not fully prepared for the engine to fail so quickly. All three instances (twice limp mode and once engine failure) put my life at risk. The safety of the drivers around me were also endangered due to this taking place. The engine failure has been confirmed with Kia Motors/Greenway Kia West Dealership and both have agreed to replace the engine to my Kia Sportage. I was informed on 6/26 that Kia Motors requested a video of my engine failure. Details on this were not fully shared with me at the time of submitting this report. The engine light warning came on at the times of limp mode only in which my speedometer diminished from 60-80 mph down to 30mph in less than 10 seconds. When the engine failed, as I was braking coming to a stop light, I received no indication until the moment the engine failed while braking. This also put my safety at risk- I was on a busy roadway in the middle of the night and the failure occurring with my car kept my hazard lights from visibility to others on the road.

first owner 2017 Kia Sportage SX (NOTE SX specifically) AWD 2.0L Turbo Gas Direct Injection (4-cyl engine) (no recalls found) - EXCESSIVE Oil Consumption since early/mid 2023 and continues still today, [XXX]. We lose over 1 quart of oil every 1,000 miles, did not discover this until an oil change in early 2023 how low our oil was. No leaks then, no leaks now, oil maintenance performed, we have meticulous records and have been to the #1 Cochran Robinson Township Kia dealership where they have perform Kias required Oil Consumption Test that we've paid for. 1st set of test failed each time, dealership performed deep clean, and since there was only 3/4 quart loss, Kia had no further responsibilities. too busy with our small business over the holidays, started Oil Consumption test, again [XXX]. Every single time we hit 1,000 miles (monthly) we are down over 1+ quarts of oil, with no leaks anywhere. Added 40 ounces of oil (I have photos) a few days before we decided to get the Oil Consumption test again. PLS NOTE: There are quite a few MODELS and ENGINES listed in recalls or perhaps lawsuits for excessive oil consumption, our SX model 2.0L Turbo Gas Direct Injection (4 cyl) specifically is not. Over the past 7 months, we have lost over 8 quarts of oil, and have had 2 maintenance oil changes in between, part of normal maintenance. Looking online there are thousands of posts regarding Kia Excessive Oil Consumption, Kia states losing 1 quart every 1,000 miles is acceptable? How can this not cause a hazard to us drivers, engine could blow due to oil going somewhere or into the environment, etc? IF you require all of the service records for the oil changes, etc. I have them all. Thank You Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact stated the vehicle is continuing to show Excessive Oil Consumption while required to go through this KIA test again, (first in 2023, now this 2nd set of the same tests). Further stating that numerous owners having to pay for partial engine repairs and the contact mileage is close to the 100,000 mile warranty for repairs.

January 9, 2025 I bought a new 2017 KIA Sportage from Bob Bell KIA-Glen Burnie July of 2017. All oil changes have been performed up-to-date and regularly as advised. When Bob Bell-Glen Burnie no longer serviced KIA, I started taking my vehicle to KIA-Eastern Avenue (Baltimore). The oil consumption issue started during the time I was taking my vehicle to KIA-Eastern Avenue for services. Throughout this entire process, I received mixed messages from KIA-Eastern Avenue, JBA KIA-Glen Burnie, and Johnson KIA-Annapolis about how often to change the oil. Depending on which Advisor at each dealership I spoke with – one would say change the oil every three thousand miles another would say every five thousand miles. As of late, one of the Advisors (Johnson KIA-Annapolis) even told me over the phone that I should change the oil every 2500 miles as that is what he does for his car – thankfully, I happen to be a customer that knows better than that. Unfortunately, his poor advice reminds me of the poor customer service dealing with KIA-Eastern Avenue, which is why I chose to deal no longer with them and take my vehicle to Johnson KIA-Annapolis with the hopes of getting better service. Advisor was kind enough to verify my information in Johnson KIA’s system and had to make a couple of corrections - one being my name misspelled and the other being someone entered into the system that I was not the original owner of my car when in fact I bought it off the Bob Bell KIA-Glen Burnie lot, brand new. In September of 2023, after my car went limp on the highway due to a knock engine sensor, I had my car towed to Johnson KIA-Annapolis (see Invoice XXX). They performed a BCT and decided that my car was one that did not fit the requirements for a new engine. I filed a Thet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Airbag light came on. Was inspected by dealership. They informed me that the front side airbag needs to be replaced, as it is not grounded properly, and it could randomly deploy, or not deploy if accident occurs.

After engine was replaced the car dash lights still come on and care looses power. I was just told my 2017 engine block is corroded as well as electrical wires and plugs and everything needs to be replaced at a charge of $5,000.

The contact owns a 2017 Kia Sportage. The contact stated that the oil level was lower than expected; however, oil was being constantly added. There were no warning lights illuminated. While driving approximately 65-70 MPH, the vehicle suddenly lost motive power. The contact was able to coast to the side of the road and turned off the vehicle. The vehicle was towed to the residence. The vehicle was towed to a certified mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Kia Sportage. The contact stated while driving 35 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 107,000.

As I was driving one day my car began to "miss" or jump. The check engine light illuminated and began blinking. I took the truck home and parked it. The next day I cranked the vehicle to see what it would do. Smoke began coming from my exhaust. We turned the car off and I had someone check my oil. It was extremely low. I've had the car looked at by a professional. I was told the turbo is gone. I was quoted $4700 at one place and $7500 at another. This seems to be a similar issue everyone is having. I have a 2017 with 90K miles. I keep the vehicle maintained properly so I have no idea how this happened.

The contact owns a 2017 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that 12 quarts of oil was added within a month. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 113,000.

My check engine light came on several monthsago. I replaced the gas cap three times! This did not seem to remedy the problem. The check engine light would come on shortly thereafter. I've been parking my car away from buildings and home and I have noticed that the grassy area where I park has died on the left hand side (the driver side) where I park. There must be a leak. I can hear gurgling from the gas tank! There is a a ping sound shortly after I shut off the vehicle. I'm very worried that my car is going to catch fire! You can hear gurgling (soon after engine is running) I have had the oil changed and asked if they could look at the undercarriage to see if there was anything unusual going on they did not see anything. Also, the throat of the fuel tank keeps getting rusty. The outter entrance always gets grimy. I guess water and or rain must be leaking down into the entrance. I have never owned a car where I had to continuously maintain the gas fuel tank entrance area! In summary, there are three problems. An emissions problem related to the fuel tank gurgglng and leaking fuel. Second, the throat of the fuel tank keeps rusting. Three, the entrance of the fuel tank. it's always dirty, and grimy as if something has leaked inside! it needs constant attention. I will be taking my car in to do recall replacement repairs soon. I will ask them to check the fuel emissions problem as well at Crain Kia in Fort Smith, Arkansas.

Engine failure at 105,xxx miles. New short block engine at 105,xxx and loss of power at 110,xxx miles. Limp mode was able to reset after turning off the vehicle. It went in to limp mode several times. Dealership denies responsibility. Only goes into Limp mode at higher speeds making it even more dangerous. No check engine light.

The rear driver side dock is locked and will not open. It may randomly become unlocked but as soon as the door closes again, it will remained locked. It looks like this is an issue that the dealers were supposed to rectify at one point but know they want $900 (latch assembly)to fix. It is a safety issue as the passengers of the vehicle cannot get out if something were to go wrong.

CAR SHAKED EXSESSIVELY ENGINE LIGHT FLIKERED AND TURNED OFF IN TRAFFIC I HAD TTO COAST INTO A PARKING SPOT, DEALERSHIP SAYS I NEED A NEW ENGINE WHEN i ONLY HAD IT 2 YEARS DRIVEN LESS THEN 13000 MILES

Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed

Rob bearing failure. Totaling $8,000 repairs

Calipers lock up, even going 10 mph. This is after 1 month of replacing part of the brake line and the caliper. The brake system sensor seems to be faulty as the car never tells you that you have an issue.

Headlights have started flickering. The dash lights and radio also went out completely and came back on after a few seconds.

The contact owns a 2017 Kia Sportage. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold runner valve had failed and needed to be replaced. The mechanic related the failure to an unknown recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,300.

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle's engine has failed and the timing is off, causing knocking sounds. The diagnostic results are indicating codes P0014 and P1326. How was your safety or the safety of others put at risk? There have been reports of the vehicle catching fire so if I continued to drive the vehicle it could result in a major catastrophic event. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, I had the vehicle diagnosed by an independent dealer, and the car is waiting for the next appointment to return to the KIA dealership where the initial purchase was made. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the engine light came on in September 2021, two months after I purchased the vehicle. The dealership said that it was nothing, and all the diagnostic codes came back fine at that time.

Front passenger side brake system catches and the entire car shakes once you have gotten to 75 mph. No code appears, and it isn’t breaks, line, or caliper. It seems to be a faulty abs module.

We recently received an 'interim' recall notice due the potential for fire caused by a flaw in the tow hitch wiring harness. The letter recommended parking the car 'away from other vehicles and people', and nothing else, as Kia has not yet determined what a permanent remedy would be. This is really not acceptable, as we need to use our vehicle and this requires occasionally parking it in locations where it cannot be kept separated from other vehicles or people. In addition, this remedy only reduces the potential damage to others or their vehicles, it does not do anything to reduce the potential damage to our vehicle. I took the vehicle to our local repair shop and they were able to disconnect the 'ground' wire from the tow hitch wiring harness quickly and easily, so that no power will flow into the wiring harness and it will not catch on fire. Given how easy this was to do, Kia should have offered this as a solution, or should be willing to reimburse owners for having this change made to their vehicles during the 'interim' recall period.

My 2017 Kia Sportage has been a problem for several months and I have taken or had it taken (by tow truck) to the dealership several times. Engine not running properly, oil consumption, making strange noises and have been told that there was nothing that they could find or they would say they fixed something minor. The problems just keep compounding. The last incident happened while I was driving on the interstate and the engine started sort of vibrating and the check engine light came on. The car slowed in the middle of rush hour traffic and wouldn't go over 40 or 45 mph. The car had been using an excessive amount of oil prior to this so I always carried extra with me. The oil light never came on no matter how low the oil was. I was finally able to exit the interstate and get to a safe place to stop. I checked the oil and it did not even register on the dipstick. I checked it at least 2 times a week at this point because it was consuming so much oil. I had the car picked up and taken to Carriage Kia by tow truck. The dealership told me that the car needed a new engine because one of the cylinders was damaged and that it wasn't covered by the engine replacement recall, because they didn't have a recall for oil consumption.

When I pulled into work and turned off the engine, smoke started to come from under the hood which initially looked like overheating, but no gauges or lights were activated. The smoke started to get heavier, thicker, and darker, and then the hood started flaming and the whole entire car was engulfed in flames within about 5 or 6 minutes. The fire department came around 20 minutes after the 911 calls to extinguish my car.

1/2/2023 – My car turned on with zero issues. When I went to pull out of my parking space, the car stalled and tuned off. Right before it turned off, the check engine light and oil light flickered. I waited 5 minutes and turned the car on. It turned on with none of the warning lights flickering or staying on. I pulled the car back into the parking space and the engine had a clicking noise. My husband popped the hood and checked the oil and it seemed low. We went in our other vehicle and purchased oil. We inserted 1QT of oil and turned the car on. It turned on with zero issues but the engine had a clicking noise. We called the Kia dealership but it was too late to take the vehicle to them so decided we would do it the next day. 1/3/2023 – We called Roadside and the car was flat bedded to the Kia dealership. We spoke with the Advisor NICK and he asked for us to give him to Friday 1/6/2023 to look at the car and he would call us back. So we waited to Friday to 1/6/23 to speak to Nick. 1/6/2023 – Nick called us and told us the car might possibly need a new engine. Did not tell us how they came to the determination or what was wrong with the car and engine. He just said that the dealership needed to talk to Kia Corporate and Kia engineers for the next course of action and that he would call us back on Wednesday 1/10/2023. So, we wait again patiently til 1/10/2023. 1/10/2023 - Nick calls us and we demand to know what is wrong with the vehicle and that we need a loaner. We can not be without the car. He tells us that they do not have a loaner and that they are a small dealership. He told us the techs ran a BCD test on the car and that it failed it twice. That they were waiting to speak to Kia Corp and the engineers again for the next course of action. He said the car had low oil. How could that be we asked – it was only 2K miles in from the last oil change. No answers provided.

All windows failed to roll up or down, malfunctioning simultaneously. The issues are available for inspection upon request. My safety is put at risk in that all windows not functioning does not allow for fresh air to the cabin, constantly having to use the A/C. Opening the sunroof causes reverberation and popping of the ears. Windows will have to be broken in the event that driver or passenger can’t open door from the inside after possible collision. The problem been confirmed by an independent service center. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and when they first appeared in October 2022.

The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.

Rear doors are randomly not able to be opened from outside or inside door handles. Multiple clicks of drivers door unlock / lock will sometimes (30-50 clicks) will allow the door to open from the inside handle. Once opened from the inside door handle the outside handle will work until the door is relocked. The locking mechanism clicks ( sounds like other doors ) removal of the door panel did not reveal any clips broken or cables disconnected. It appears the lock solenoid is not traveling far enough. The left rear door is out least used door. If this happens to the right side rear door, passengers would be stuck inside as the door won’t open from the inside or outside. This could ( would ) create an extreme safety hazard. We are reluctant to use the vehicle with more than 2 people due to the potential of trapping someone as one door already failed.

The door lock on the driver's side stopped working. Door would not open from the outside: not with the key fob or with the key inserted in the lock. If the car was locked and then unlocked with the key fob, the only way to open the driver's side door was to get in the car through the passenger's side and open the driver's side door with the door handle. You could THEN pull the driver's side door closed and exit the car from the passenger's side, walk around the car, and the driver's side door would be unlocked. This is VERY unsafe because if I, as a woman, am threatened in a parking lot and cannot enter the car quickly, I could be at risk. I took it to a Kia dealer to have this fixed, but they wanted me to leave the car for 2-3 weeks just to diagnose (not fix) it! RIDICULOUS. Contacted another Kia dealer who would not even look at the car unless we had purchased it from them. I had it fixed independently. OEM latch assembly was replaced. Horrible service from Kia. There should be a recall on this.