2017 Kia Sportage Complaint Log

My car is consuming oil at an alarming rate. This is a daily driver family car that my wife uses to drop and pick my daughter from and to school. I am really concerned the car is going to run of oil and could end up in more serious problem. I have informed the dealer twice and they even determined the car is consuming more than one quart of oil in less that 800 miles. That is way above the acceptable consumption rate of 1 quart per 1000 miles as specified in the national highway traffic safety administration recall I received in the mail. My main concern is the dealer refused to do anything. I have on record from the dealer the oil consumption test they performed but, I was told it was not covered by the recall. I was even informed that I will have to pay more $400 for some kind of engine oil consumption cleaner. I have contacted KIA to give them an opportunity to make this right. But, it has been few weeks and no response.

Car engine will randomly not start, resulting in safety issue of being stranded in inclement weather and/or unsafe areas. Vehicle has been seen by two separate dealers for Kia who despite multiple attempts at service (5+) have been unable to resolve the issue. 12-5-22 Vehicle Purchased 12-6 Contacted Dealer Jeff Wyler Kia to report car not starting. Jeff Wyler Kia staff advice to have car towed. Unable to find tow due to weather and towing trucks unavailable in area for less than $400 12-7: Dealer towed car, serviced and replaced battery 12-8 Car returned and operated to return to residence 12-9: Contacted Dealer Jeff Wyler Kia to report car not starting and dealer towed for further servicing. 12-10 thru 12-30-22: Car serviced at dealer with module stated as part needing to be replaced. Loaner car provided however, dealer service and sales departments wouldn’t return calls or texts throughout most of servicing period. No receipt of work done on the car was provided upon return on 12-30 and no CarFax report is on file for this servicing or replacement. 01-05-23: Car does not start and issue continues with regularity. 01-11-23: Vehicle relocated to Chicago, Illinois area and new dealer service identified due to issues with Jeff Wyler Kia Service being unresponsive and issue not addressed. 01-16 to 01-20: Liberty Kia services car identifying issue with starter and arranges replacement ($1200) 01-31: Car does not start and issue continues with regularity. 02-06 to 02-10: Liberty Kia services car and is unable to replicate the issue. Returns vehicle. 02-14: Car does not start and issue continues with regularity. Liberty Kia adviser says via phone to try turning steering wheel to deactivate anti-theft measure in car. Works sometimes and other times not. 03-03: Kia 20000 service appointment and unable to replicate starting issue. 04-17 to 29-May: Ongoing starting issues - rescheduled appointments due to car not starting - finally towed June 1 to Liberty Kia

The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The engine was misfiring causing issues when trying to reach the posted speed limit. This was/is especially dangerous when having to get on the interstate where vehicles are going up to 80 mph. The engine light did come on. Took the vehicle to a certified KIA dealer where the confirmed the problem and said a new engine was needed. New engine was ordered and replaced (took 4 months to get new engine in) and then a month later the same thing happened again.

Engine stalling and slowing when going over 35 mph. Noticed recalls for other Kia engines for the same thing why have the Turbo engines not been recalled?? Not safe when you are getting on an interstate and traffic is going 80 mph.

- What component or system failed or malfunctioned, and is it available for inspection upon request? The engine produced a check engine light 4 times in 2 months, and now is undrivable. - How was your safety or the safety of others put at risk? Always misfires in a cylinder. That can quickly become a safety issue when you're driving and it happens. Now there's no coolant in it and oil pressure light is on. - Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light came on mid November first. Summary of it all: - Mid November check engine light came on. Felt rough vibration when idling. Went to dealership, replaced 1 coil and 4 spark plugs and did a carbon cleaning. - 2 weeks later, check engine light back. Vibration when starting the car. Dealership replaced the remaining coils. - 2 weeks later, check engine light back. Vibration when starting the car. Local mechanic replaced a spark plug. - 2 weeks later, check engine light back, no coolant, no oil pressure. Waiting on Kia.

Engine has failed due to oil absorption.

The passenger door behind the driver seat suddenly would not open from either inside or outside the vehicle. The faulty lock makes it difficult to reach a child or pet in that seat quickly, as we have to go around the car to get to them through the other passenger door. Therefore, we don't consider the seat behind the driver safe, given the extra time needed to unlatch the seat belt and retrieve the passenger sitting there.

The contact owns a 2017 Kia Sportage. The contact stated the vehicle failed to start. The contact stated that the check engine and the low-pressure oil warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 81,174.

The contact owns a 2017 Kia Sportage. The contact stated that while the vehicle was parked and unoccupied it spontaneously caught fire. The front windshield burst and the front of the vehicle melted. The check engine warning indicator light was illuminated. There were no reported injuries. The fire department extinguished the fire. There was no police report filed, injuries, or air bag deployment. The vehicle was towed to the contact residents. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 80,000.

I was driving up to Vermont for an event. I stopped at a Dunkin Donuts drive through and noticed smoke coming from the hood of my car. I quickly pulled forward into the nearest parking spot and the car started smoking in and burst into flames. I had 20-30 seconds to get out of the car. I could have been killed.

When we are driving the car accelerate on its own. I have taken to Kia multiple times and they see a problem. That’s a safety concern

The contact owns a 2017 Kia Sportage. The contact stated while driving 60 MPH, the vehicle failed to accelerate as needed. The vehicle then went into LIMP Mode with the check engine warning light blinking. The vehicle was taken to an independent mechanic who stated that the vehicle could not be diagnosed because the vehicle was under recall. The manufacturer was not contacted. The failure mileage was 64,000.

The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact stated while driving 72 MPH across three lanes of traffic, the vehicle lost motive power with the check engine and oil warning lights illuminated. The contact pulled over and turned off the vehicle; however, the vehicle was unable to restart. The vehicle was towed to the dealer where it was diagnosed that the engine had seized and that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance due to the vehicle not having the Knock Sensor Detection System (KSDS) Product Improvement Campaign software update. The contact had not yet received notification of the KSDS Product Improvement Campaign software update. The failure mileage was approximately 120,000.

I purchased a pre-owned 2017 Kia Sportage (~34,000 miles) from a Kia dealership in January 2020. I had my oil changed in late June 2022 at approximately 64,500 miles. In early October 2022 at approximately 67,800 miles (+3300) I noticed my oil light flickering when I would break form a high rate of speed. I brought it in to be looked at and my engine had less than one quart of oil remaining. Not only did the engine consume ~5 quarts of oil in 3.5 months, 3300 miles, but almost more importantly oil light had barely begun to flicker to the deficit in oil. The kia oil consumption issues are well known at this point. However I was unaware of the oil pressure sensor being set to only register once the vehicle was down 4-5 quarts of oil from the fill level. I was told by the Kia service manager that my "excellent" warranty will in fact cover a new engine, but I will have to drive the car until the engine seizes or sustains serious damage. When I first noticed the issue I called Kia to make an appointment to be seen and they were unable to fit me in for 2 weeks. Out of concern for my safety I brought my vehicle to an independent repair center who then confirmed that there was less than one quart of oil in then engine when it was drained (attached service record). My car is currently at the Kia service center.

Dead short in a wiring harness to the steering column where it goes up and down and back and forth to the positive wiring harness in there. that Kia dealer cannot figure out. Add another mechanic figure it out. Got pictures also a bad oil pressure switch that shot oil all over the motor

I got a 2017 Kia Sportage May 2022 and in September 2022 I started having problems with it I have taken it to the Kia dealership 3-4 times once even by tow. I have been told by the workers at the dealership that the engine needs to be replaced (car has roughly 87,000 miles). I was driving it down the road and it made a noise and lost power I literally had to floor it just to go around 30-40mph. Now it shakes, it's missing, and it has smoke coming from the exhaust on top of the oil consumption problem that I found out about after purchasing ad was told Kia knows about the problem. I haven't had it a year and can't drive it on the highway or nowhere else because of the possible engine fire hazard when I have a toddler in a car seat in the back seat that I may not be able to get out if fire was to happen. This is my only means of transportation nobody wants to take it as a trade-in because of the known problems with kia. And my car insurance has since doubled because of the liability of the vehicle and all the problems and safety concerns and I need answers because I wouldn't recommend any one to purchase a kia.

The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2017 KIA SPORTAGE has 74,695 miles. I am the 2ND owner. The engine failed at highway speed, due to so called knock sensor. This the first safety issue, no assisted steering or brakes. I paid to have towed. The Kia dealer had no loaner cars. And was told it would take up to ten weeks to get an engine. After the KIA dealer replaced the engine. The power steering, alternator, and water pump belt came off. This caused the second safety issue, as there is no powersteering making it very difficult to control as well as third safety issue the computer to stopped the engine. Again I paid to have it towed. The Kia dealer found a broken motor mount. Which they did repair and cover. Now the first week out of the KIA dealer service department there is a high pitched squeal. The KIA dealer just wrote me a quote for $800 plus dollars, stating this vital moving part is not covered.

I purchased my Kia Sportage used in March of 2021. -By July, 2022 I noticed it was staring to burn a lot of oil. I had it at the shop and there were no leaks, --By September 1, 2022 I was driving up the interstate; the car lost power, check engine light was on and the car started shaking. -I checked the oil and it was good. We also checked all codes that were showing and replaced the spark plugs, coil pack, and VVT Solenoid. The car still was not running right. --September 15 I decided to take it to Timbrook Kia to see if I could trade it in or have it repaired. They would offer me $5000 due to engine issue. I was then told there was a recall on the CVVT Cover (later found out it was actually a service action #SA305). They said the CVVT Gear under the Cover was damaged which works the VVT Solenoid which controls the valves in the engine and they thought one of the valves was bent. They put in a request to have the repairs to be covered by Kia, but they denied it twice and claim that the gear was not responsible for the motor issue. -I contacted Kia Consumer Care, which is almost impossible, to be told that my motor was on a Class Action Settlement list and I should go online and fill out the claim form. I tried to fill out the form and found it was for reimbursement, so I called the number on the settlement site. I was then informed that I could not file for the settlement because my engine had not completely blown up or caught on fire and I was misinformed previously. -Over the past week, I have gotten nothing but the run around between Kia themselves and Timbrook Kia.

My engine locked up 8/29/22 , my mechanic informed me there was a recall associated with the engine .We had the car transferred to the local dealership . I was denied due to the dealer, Bill Byrd kia stating that the manufacturer , Kia , wouldn’t cover it due to not receiving the previous safety recall . Regardless of the type of recall all recalls that within the statute of limitation of eight years ago must be completed . Nevertheless the reason I didn't get notice of the recall , they said it was sent june 2019 . The reason why I didn't get the recall/product improvement notice was due to my house being damaged due to Hurricane Michael ,a category 5 hurricane that destroyed and made my house unlivable . How exactly I was supposed to get this notice being unhoused from a category 5 hurricane.Please contact bill byrd kia in Panama CIty , fl and approve and fix the repair ,which companies are required to under federal law , specifically the National Traffic and Motor Vehicle Safety Act . I have taken the liberty to include photos of my house that are time stamped from the month June 2019 , the time frame Kia representatives state I should have received the notice

The contact owns a 2017 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic for an oil change, and the mechanic informed the contact that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure and a case was opened. The failure mileage was approximately 139,000.

While driving 70 mph on the highway, the car suddenly lost speed, and I was not able to accelerate, and the engine light came on. Fortunately, I was near an exit, and at the reduced speed I was able to get to a parking lot. After contacting the dealership where I purchased the Kia, they suggested I have it towed to their service department. The initial diagnosis code indicated #1326 - which is excessive rod bearing wear.

The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

I purchased this SUV 6 months ago and was unaware of the lawsuit/ recall out there on this SUV and now that i have been informed with it i feel very uncomfortable driving this SUV and i don't feel comfortable paying for something i can't drive or am totally scared to drive long distances. I feel like the Dealership should be able to exchange this SUV for something better for me to drive. Or this problem should've already been fixed by KIA --- so here are my thoughts either KIA can send me a Voucher for fixing problem, or Kia or Kayser Ford in Sauk City, WI can give me a new SUV that ranges in the price of $18,000 i would like to get this issue resolved or if i have to i will get a lawyer involved in this. Thank you for your prompt attention to this matter: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Car shakes and putters when started as if the engine is shot, which at this point probably is. I have been adding oil every couple of weeks for over 6 months now with no oil leak detected. I went to the dealer in January to ask about white smoke coming from the tailpipe and Dealership tells me I need to blow the engine up before KIA will do anything about it. It's now close to blown up with check engine light on having it towed to dealership this week.

Engine seized twice randomly while driving. Turned car off and back on and it ran without issue. (May 21 2022 and June 30 2022). Had the recall addressed on july 9 and July 12 my check engine light came on. It was towed to Kia and they called the following day saying they’re replacing the engine under the extended warranty.

The vehicle will stall upon starting with push to start feature and you’d only hear clicking sound.

GDI in-line 4 cylinder, engine leaking excessive amounts of oil, throwing P0014 engine codes, vehicle serviced regularly, and code no longer showed up after each service

I purchased my car in September 2017 and in or around July 2022 my front passenger window would not open. In the next few months the back passenger windows and front driver-side window as well. After taking it to Benson Kia on 4/17/23 they told me that for 1 its a Good Will repair and only for the front windows on 4/22/23 I received a call saying that they declined the repair due to mileage on the car which is roughly around 94,000 miles. I will be lookin into getting an attorney for this issue since this is not normal wear and tear for this vehicle after 5 years and I have vehicles that are almost over 10 years older and are not having any issues of the sort. After research, I have found a class action lawsuit for the windows for 2016 and 2017 Optima and Sportage models on Carcomplaints.com

Window again have to have motor Replaced passenger side front dusted all four of them a year and a half ago

Vehicle is using on the average 2-3qts of oil within 1000 miles was told this could cause a fire. My vehicle had been checked twice was told I may need a new engine. Is this a common problem?

All four power windows stopped going up or down in a six-week period. Safety is an issue because in the event of an accident when doors are damage, how can one exit the car if the windows do not go down. Dealer said it was the regulator. No warning lights, driver's side went broke, then a few weeks later, the rear left window stopped working, then the driver passenger side window and then the rear right window. Car had only 41,000 miles on it at the time. This issue is all over the internet regarding the 2017 Sportage and Optima vehicles. Children ride in this car also. Safety is definitely compromised by these inoperable windows.

I purchased my 2017 Kia Sportage new with 0 miles. Since day one I have had multiple electronic related issues with this automobile. The speedometer sometimes doesn't display speeds, the Bluetooth connection turns on and off randomly. The air conditioning system sporadically works. If the air conditioning is turned on it will blow hot air and then sporadically turn on and off by itself. I have noticed that the Bluetooth connection turns off when the air conditioning system turns on. I have called Kia customer service and they deny any problems with my Kia or any other 2017 Kia sportage, yet I located a technical service bulletin from KIA issued in 2019 that calls for the replacement of the entire air conditioner system. When I spoke to Kia about the technical service bulletin, they claimed that individual dealers are allowed to issue those bulletins without KIAs knowledge. I have brought my Kia to the local dealer several times and they claimed that there is nothing wrong with the air conditioning system or the electric systems

My rear driver side door hatch malfunctioned and had a mechanical fail as confirmed by Auffenberg KIA, he stated “he see’s this all the time”, in O’Fallon, IL. I can not open the door from the inside or outside. Child lock is not active. Just a mechanical fail. This is not safe! What if there had been a car accident and my children needed to vacate the car! There were no warning lamps or other symptoms.

Car shakes and putters when started as if the engine is shot, which at this point probably is. We have been adding oil every two or three for over a year now with no oil leak detected. Dealership tells us we need to blow the engine up before KIA will do anything about it. It's not blown up but it is not driveable. Had it towed to the local dealership which diagnosed the problem as being " low compression on cylinder 2 resulting in engine failure. Do not know the exact cause of failure due to no tear down", which cost us $144.04 on a vehicle that has a lifetime extended warranty on the powertrain. Mind you, they already changed out the transmission June of 2020 and just after that the engine problems started. We paid $502.85 as our part of the bill. The estimated cost of this engine repair is $3160 dollars plus taxes which still might not fix the problem, and the cost of a new engine is 4 to 5 thousand dollars. My understanding is that we are not the only people having these problems and this is their best response. With all the new vehicles they continue to sell and produce with their good name intact, they should have to recall or replace these vehicles because they were lemons from the start and they suffer no ill affects for it. A list of all the stuff needed to "fix" this problem are as follows: head gasket, head bolt set, intake gasket, t-stat & gasket, water outlet gasket, 4 spark plugs, 6 valve stem seals, lof, 2 gallons of antifreeze 14 assorted head bolts, 4 bushings for bolts, misc and labor. Total for that is $3160 plus tax. *Might need head-has no compression-valve burnt/stuck, or seat damage. No cost mentioned for that. Remind you, the engine hasn't been torn down yet. And yes, there is a lifetime powertrain warranty on the vehicle, which isn't worth the paper it is written on.

I was passing a car doing below 50 in a 55. As I sped to pass him the engine seemed to misfire, the car began to jerk and I suddenly lost power to the engine. I tried pressing on the gas pedal but engine was idle. I pulled to the side shut the engine off, waited a few minutes and tried to start the engine again. It did not want to turn over, sounded like a piston had blown. I had it towed to the family mechanic whom I take all my vehicles to. He ran a diagnostics and said piston #3 was getting no compression and I would need a new engine. I bought the vehicle brand new with 0 miles, the car now has 103,000 miles, just 3000 miles over warranty, which is why I took it to my mechanic and not the dealership. I bought the service contract from the dealership so it has been completely maintained as per contract at Future Kia in Clovis. My mechanic advised me to take it back to the dealer. I had it towed there and awaiting their diagnostics report.

Over the last year the car has been having the engine light come on. The car idols ruff, loses power and has left me stranded on the side road. I lost power in the fast lane on the freeway and had to maneuver out of the fast lane to side of freeway.Each time it has been taken to shop it has been a mis-fire in the #3 cylinder and the spark plug had to be replaced. Several calls not returned by Roseville Kia asking for information regarding this problem as well as trying to set up appointment for current recall over the last year. Once again car left me on side of road and was told by mechanic that it needs new engine. Told by Folsom Kia to have it towed to them since Roseville Kia would not return calls and that the issue with the engine would be covered by warranty being extended due to past recall. After 4 days at Folsom Kia I was told that I would need a new engine and starting price to tear it down is $5000, and it would most likely be more, approx$8000. Also told that the warranty does not apply now.

The contact owned a 2017 Kia Sportage. The contact stated that while driving at 45 MPH, the vehicle stalled as several warning lights appeared on the instrument panel. The contact pulled over and while taking a picture of his instrument panel, a grayish color smoke began to emit from the hood of the vehicle. As the contact began to search for the hood latch button inside the vehicle, flames had emitted from the hood of the vehicle. The contact immediately exited the vehicle and called 911. As the contact waited for authorities to arrive, the vehicle became engulfed in flames; the fire department eventually arrived and extinguished the fire. A police report was filed(#122023397) and no injuries were reported. The remaining parts of the vehicle were towed to an independent tow yard where it remained in their possession. The contact called the dealer where he purchased the vehicle to obtain his vehicle records. Upon investigation, the contact discovered that his vehicle had been placed under NHTSA Campaign Number: 21V137000 (SERVICE BRAKES, HYDRAULIC). The contact stated that he was never informed about the recall and never received a recall notice. The Kia dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed by the fire. The failure mileage was 93,703.

While driving, the engine suddenly lost power and stalled. All of the warning lights on the dash illuminated. After coasting to the side of the road I pressed the start button and the engine started back up. Later that week the low oil light illuminated. After stopping the car I pulled the dipstick and it was not registering any oil. The car is at JT Kia in Columbia, SC to be diagnosed and we will be doing an engine oil consumption test.

The passenger door behind the driver's seat will not open, which limits access to the rear passenger compartment should there be an emergency. No lights indicate this problem. We have tried all the troubleshooting instructions from the manufacturer's manual. Furthermore, many Kia owners report this same issue via social media forums Examples: https://www.reddit.com/r/CarRepair/comments/gcict7/2017_kia_sportage_rear_door_stuck_shut/ https://www.kia-forums.com/threads/i-locked-the-rear-door-and-it-wont-open-at-all.357185/#post-2094581

I HAVE A AIRBAG WARNING LIGHT THEY SAID IT WAS A SENSOR WITH THE DRIVER SIDE SEAT BELT. IS THIS NOT A SAFETY ISSUE? VEHICLE IS EQUIPED WITH THE "THETA II" ENGINE WHICH IS UNDER A CLASS ACTION LAW SUIT AGAINST ENGINE FIRES I HAD THE OIL CHANGED AT 70K MILES AT HOLLYWOOD KIA I CHECKED THE CAR AT 73K AND IT WAS 1.5 QUARTS LOW I ADDED 1.5 QUARTS LOW I ADDED ANOTHER HALF QUART AT 74K IT WAS A QUART LOW AT 75K WHEN I GOT THE NEXT OIL CHANGE ALSO, I HAD TO ADD A QUART AT 77K, 78K AND 79K JUST FILED A COMPLAINT WITH KIA CORPORATE CASE # 14755737 I AM GOING INTO GUNTHER KIA NEXT WEEK TO GET MY 80K OIL CHANGE I LEFT A VOICE MESSAGE WITH SERVICE MANAGER ANTHONY DECARLO AS WELL ENGINE OIL LIGHT NEVER COMES ON COULD THIS ALSO BE RELATED TO THE ENGINE FIRE ISSUES ?

While driving this car on the highway, the car shut down leading to severely decreased speed placing my life in danger. The engine was repaired in 2019. Again, on Monday 3/21/2022, while driving on the highway, this car decreased speed and put my life in danger again. This time KIA will not rectify the situation and denies any responsibility for the second engine issue. This vehicle now requires a total engine replacement at the cost of myself. No explanation of what led to the cause of this engine failure was provided. Multiple attempts requesting written explanation of diagnostic findings have not been met. No invoice has been provided at the time of this claim.

My vehicle was stolen in the middle of the day while locked through the rear window. There is now $8,000 worth of damage to it including the windows, ignition, body. I have since learned that there is a flaw in the way that Kia designed the vehicle that makes is extremely easy to steal.

The contact owns a 2017 Kia Sportage. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The vehicle was towed to the dealer and remained at the dealer for over 30 days and was not repaired. The manufacturer was informed of the failure. The failure mileage was 70,175.

Check engine light came on after I exit the ramp getting onto I-75. The vehicle started to stall. The vehicle started making a jerking move as though it was loosing power. I had to pull over in the side of the highway. I turned off the vehicle for about 5 minutes and turned it back on. I pull back onto the highway and noticed that when I press the gas it started repeating the same as I stated before and it wouldn’t accelerate pass 65 mph. When you slow down to about 20 mph and press the gas it stalls really bad as though it’s about to cut off. The acceleration hands jumps back and forth between 1 and 2 when pulling off.

I started to hear a rattle sounds or ticking while driving. I let the car test over the weekend and then come Monday was going to drive it to my mechanic. I was left stranded and had to get the car towed to the mechanic. I'm being told the entire engine is bad and needs to be replaced. This makes no sense as I've kept up regular maintenance on the vehicle and am still paying on it.

The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, she heard a pop underneath the vehicle. The contact pulled over and upon inspection, the contact became aware that an unknown part was loosened underneath the vehicle. The contact stated that the check engine, oil, and battery warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 64,000.

Unknow I took my kia 2/10/2022 in because the control knob was not working they did not have the part On 2/11/2022 I picked it up. On 2/17/2022 I dropped off my Kia so that the replacement part could be installed. On 2/18/2022 I picked up my vehicle and seen that my knob was fixed be discovered another problem had occurred that was no there before. My check engine light was on. I never left the service area. I informed [XXX] the he contacted (by radio) the mechanic that worked on my Kia. The took the vehicle back to the mechanic and when I got my vehicle back the check engine light was off and if the check engine light came back on to let him know. On Feb 19 the check engine light was back on so I called and left a message for [XXX] to call me back but he never did. Feb 21 I called [XXX] again and left a message for him to call me back. Feb 22.2022 My Husband [XXX] spoke to [XXX] , and he then informed him to call Kia Service Center because he [XXX] already had call them about my Kia explaining what the problem was. on Feb 24 I dropped off my Vehicle to Kia Service Center. On Feb 25 [XXX] from Kia Service Center called me to ask me where [XXX] go the part from and what was the part number On Feb 26 I went to Advantage Toyota and spoke to [XXX] for the information he informed me hi did not know the part number because he got the part from the warranty company On Feb 28 I informed [XXX] what [XXX] told me On March 2 [XXX] from Kia Service Center informed me that the Bocy Harness was burned out and that it would cost me $4000 dollars to fix On March 3 I went back to Advantage Toyota to speak to a manager about my situation because i was tired of getting the run around and I needed help to resolving this issue. I spoke with [XXX] yet again no one there was willing to help me. I left a message With General Manager [XXX] he did not return my call, I spoke with the corporate office still no one has called me INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).