2004 Land Rover Freelander

I HAVE A LAND ROVER FREE LANDER 2004 I BOUGHT IT WITH 30,000 MILES ON IT, IT RAN FINE FOR A WHILE THEN THE CHILD SAFETY LOCKS MAL- FUNCTIONED. THE PEOPLE WHO SAT IN THE BACK SEAT COULD NOT GET OUT I HAD TO OPEN THE REAR DOORS FROM THE OUTSIDE.THE SUN ROOF STOP WORKING AS DID THE REAR WINDOWS ON BOTH SIDES OF THE TRUCK. I TRIED TO START IT THREE WEEKS AGO NO LUCK IT WAS TOWED TO THE DEALERSHIP THEY TOLD ME I NEEDED TWO SENSORS $800 THEN THEY TESTED THE ENGINE THE LEFT SIDE NO LONGER WORKED $5800 TO REPAIR THE TRUCK THAT NOW HAS 87,000 MILES. I THOUGHT THESE TRUCKS WERE BUILT TO LAST.I LOVED THE SAFETY OF THESE TRUCKS BUT WHAT GOOD IS SAFETY IT THEY DO NOT LAST ?!?!? *TR

VEHICLE HAD ENGINE FAILURE AND TRANSMISSION LOCKED UP DURING ACCELERATION. AFTER A DIAGNOSES IT WAS THE RESULT OF A DEFECTIVE THERMOSTAT HOUSING THAT RELEASED THE COOLANT ONTO THE TOP OF THE ENGINE. AT THE CURRENT TIME THE AUTOMOBILE HAS HAD 39 DIFFERENT PROBLEMS DIAGNOSED SINCE THE PURCHASE DATE IN 2004. *TR

MY SON TURNED 16 ON MARCH 18, 2012. WE WANTED AN SUV THAT WOULD BE SAFE TO DRIVE. WE WANTED A CAR WITH LOWER MILEAGE. WE FOUND A 2004 LAND ROVER FREELANDER AT A LOCAL DEALER WITH ONLY 56,000 MILES. CAR WAS IN AWESOME SHAPE INSIDE AND OUT. NEW TIRES, ETC. PAID $9,500. A FEW DAYS LATER TOOK THE CAR TO MY LOCAL LAND ROVER DEALER IN PORTLAND OREGON TO HAVE THE CAR LOOKED OVER. YOU KNOW THE NORMAL OIL CHANGE, OR WHATEVER ELSE THEY DO ON A CAR AT 55K MILES. AFTER THEY LOOKED IT OVER THEY TOLD ME THE COILS NEEDED TO BE REPLACED. AND ALSO THE PLUGS. I SAID SURE WHATEVER. $1,200 LATER I HAD MY SON'S CAR BACK. A FEW WEEKS LATER IT HAD A ODOR TO IT, AND IT WAS HAVING PROBLEMS GOING UP HILLS AND THE ENGINE WAS MAKING STRANGE SOUNDS. A DAY LATER IT STALLED. HAD IT TOWED TO LAND ROVER DEALER IN PORTLAND OREGON AND THEY TOLD ME IT APPEARS THAT IS WAS OUT OF COOLANT. THEY THOUGHT AT FIRST IT MUST BE A FAULTY THERMOSTAT OR POSSIBLY THE WATER PUMP. NOPE. THEY CAME BACK WITH THERE IS COOLANT MIXING IN WITH THE ENGINE OIL. THAT IT WOULD ANOTHER $1,200 TO $1,500 JUST TO FIND OUT WHAT THE PROBLEM ACTUALLY IS. TOLD ME IF IT WAS HEAD GASKETS OR SOMETHING IN THE BLOCK, IT WOULD COST AT LEAST $5,000 OR MORE TO REPAIR. THE LAND ROVER DEALERSHIP OFFERED TO REPLACE THE BLOWN HOSES AND THEY TOLD THEY COULD GET IT WORKING AGAIN BUT IT WAS NOT GOING TO RUN FOR VERY MUCH LONGER. I CHECKED WITH OTHER LAND ROVER SERVICE COMPANIES AND THEY ALL REFUSED TO EVEN LOOK AT THE FREELANDER AS THEY KNEW IT WAS NOT GOING TO TURN OUT WELL. I FINALLY FOUND A MECHANIC IN PORTLAND OREGON WHO AGREED TO TAKE IT APART AND FIX IT. THEY TOLD ME NO MORE THAN $3,500. WHAT WAS I SUPPOSE TO DO, WE PAID $9,500 AND SELLING IT FOR SCRAP SEEM LIKE A BAD IDEA. SO AS OF TODAY, JUNE 6TH I AM STILL WAITING FOR THE REPAIRS AT A LOCAL SHOP ON OUR 2004 LAND ROVER FREELANDER WITH ONLY 57K TO BE COMPLETED. *TR

TRANSMISSION BEGAN TO HAVE A ROUGH 2ND TO 3RD SHIFT AROUND 60,000 MI. COMPLETE 3RD GEAR FAILURE BY 69,000. CAR WILL ACCELERATE TO ABOUT 25 MPH AND THEN SHIFT INTO 3RD AND ITS LIKE BEING IN N CAR WILL COAST AND ENGINE WILL REV. HAVE TO INSTALL NEW TRANSMISSION. SHOP SAID IT WAS CLEAR FROM THE CONDITION OF THE CAR THAT IT HAD NOT BEEN ABUSED, AND THAT A TRANSMISSION SHOULD LAST TO ABOUT 150,000 MILES. *TR

REAR TAIL LAMP HOUSINGS FAILED NUMEROUS TIMES CAUSING THE BULBS NOT TO WORK. THIS CREATED A SITUATION WHERE ONLY ONE OR NONE OF THE LAMPS WERE WORKING. I REPLACED THEM AND LATER FOUND OUT THAT A RECALL OR INVESTIGATION WAS ISSUED BUT I WAS NEVER NOTIFIED. INTERIOR DOME LIGHT HAS FAILED TWICE. HEADLAMP FAILURE HAS OCCURRED IN LOW BEAM SIX TIMES AND IN HIGH BEAMS THREE TIMES. THE VEHICLE HAS STALLED ON NUMEROUS OCCASIONS WHEN THE HEATED SEATS, HEATED WINDSHIELD AND HEADLAMPS WERE ON SIMULTANEOUSLY. *TR

I PURCHASED A 2004 LAND ROVER FREELANDER IN OCTOBER 2007. I HAVE HAD SEVERAL ISSUES WITH THE ENGINE AND ENGINE COOLING SYSTEM THAT HAVE CAUSED ME TO TAKE THE VEHICLE IN FOR NUMEROUS REPAIRS. THE HEAD GASKET NEEDS REPLACED. THE REPAIRS ARE NUMEROUS AND EXPENSIVE. EVEN THE LAND ROVER DEALERS SAY THAT THESE VEHICLES ARE JUNK AND ALMOST IMPOSSIBLE TO COMPLETELY REPAIR. I AM TOLD THAT ENGINE REPLACEMENT MAY BE THE ONLY WAY TO SOLVE THE ISSUE. *TR

IN 2007 ENGINE FAILED IN THE INTERSECTION OF US RT 34 AND YORK ROAD IN HINSDALE, IL. THE POLICE PUSHED THE CAR TO A LAND ROVER DEALERSHIP NEARBY. THE DEALERSHIP REPLACED THE FUEL SYSTEM BUT NOT THE INTAKE MANIFOLD. TODAY THE MANIFOLD IS CLOGGED AND NEEDS TO BE REPLACED. IT IS CLOGGED FROM BAD FUEL FROM THE FUEL SYSTEM REPLACEMENT. NOW THE ENGINE NEEDS TO BE REPLACED AND I CAN'T TRADE IT, NO ONE WILL TAKE IT. THE CAR HAS BEEN REGULARLY SERVICED AND ONLY 68,000 MILES. *TR

TL* THE CONTACT OWNS A 2004 LAND ROVER FREELANDER. THE CONTACT STATED THE CASING ON THE ENGINE CYLINDER WAS SEPARATED AND WAS CAUSING THE ENGINE TO FREEZE. IN ADDITION, THE ENGINE OIL AND ANTIFREEZE WAS MIXING TOGETHER ABNORMALLY AND CAUSING THE ENGINE TO FAIL. THE DEALER WAS CONTACTED WHO ADVISED THAT WHENEVER THE VEHICLE ENGINE FAILED, THAT THEY SHOULD BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 69,000.

I PURCHASED MY FREELANDER BRAND NEW IN JULY 2004. AT APPROXIMATELY 45,000 MILES THE ENGINE SUDDENLY OVERHEATED. I TOOK IT THE DEALERSHIP THE NEXT DAY. THEY SAID THERE IS A DEFECT IN THE ENGINE BLOCK AND THAT THIS PARTICULAR MODEL LEAKS OIL INTO THE HEAD GASKET CAUSING THE ENGINE TO FAIL. THEY REPLACED MY ENTIRE ENGINE UNDER THE MANUFACTURERS WARRANTY AT NO CHARGE. THIS WAS JULY 2007. NOW I'M AT 75,000 MILES ON THE VEHICLE (ONLY 30,000 MILES ON THIS ENGINE) AND THE DEALERSHIP'S SHOP SAYS TO "GET RIDE OF IT"...I WILL NEED A NEW ENGINE BECAUSE IT IS LEAKING OIL ONTO THE HEAD GASKET. I CANNOT AFFORD TO PURCHASE A NEW ENGINE FOR MY CAR AND CAN'T IN GOOD CONSCIENCE SELL THE VEHICLE TO SOMEONE ELSE...THIS PUTS ME IN TERRIBLE DILEMMA AND ONE WHICH I FEEL THE MANUFACTURER IS RESPONSIBLE FOR. I CONTACTED THE MANUFACTURERS DISTRICT OFFICE LAST WEEK AND AM STILL WAITING FOR A RESPONSE. I AM ALSO TRYING TO FIND LEGAL HELP IN THIS SITUATION. ALSO, THERE HAS BEEN ONGOING PROBLEMS WITH A "CACKLING" NOISE IN THE RIGHT FRONT WHEEL WELL. I'VE ADDRESSED IT MANY TIMES WITH THE DEALERSHIP. THEY SAID THEY FIXED IT BUT IT STILL MAKES NOISE. THEY SAID ITS A BUSING PART (I BELIEVE). *TR

ENGINE IN 2004 LAND ROVER FREELANDER WAS A TOTAL LOSS AFTER COOLANT LEAK INTO ENGINE. LAND ROVER CONTINUES TO DENY THERE IS A DEFECT. LOCAL SERVICE MANAGER SAYS IT WOULD TAKE $13,000 TO REPLACE THE ENGINE, WHICH CANNOT BE REPAIRED. THAT WAS FOUR MONTHS AFTER SPENDING $3,000 TO REPLACE ENGINE PARTS MANAGER SAID WOULD CORRECT PROBLEMS. *TR

TL*THE CONTACT OWNS A 2004 LAND ROVER FREELANDER. THE CONTACT STATED THAT THE COOLANT WAS LEAKING INTERNALLY INTO THE ENGINE. THE DEALER INSPECTED THE ENGINE AND STATED THAT IT NEEDED TO BE REPLACED INSTEAD OF REPAIRED. THE MANUFACTURER STATED THAT THEY WILL OFFER THE CONTACT MONEY FOR THE VEHICLE, BUT AT A REDUCED RATE BECAUSE OF THE ENGINE. THE DEALER STATED THAT WAS AN USUAL PRACTICE BECAUSE THE MANUFACTURER DOES NOT STAND BEHIND THEIR VEHICLES. THE FAILURE AND CURRENT MILEAGES WERE 70000. UPDATED 02/03/11*LJ THE CONSUMER ALSO STATED WHEN THE HEAT WAS TURNED ON, AN ODOR WOULD EMIT. UPDATED 03/17/11

LIKE THE MYRIAD OF OTHER COMPLAINTS ABOUT THIS VEHICLE, (HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?14@@.F142477/93#MSG93, HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.EEA90DB, HTTP://WWW.BUSINESSWEEK.COM/THE_THREAD/BLOGSPOTTING/ARCHIVES/2005/07/BLOGGER_TAKES_O.HTML FOR A TINY EXAMPLE) I TOO BEGAN EXPERIENCING THE EXACT SAME OVERHEATING PROBLEMS NOT TOO FAR PAST THE WARRANTY EXPIRATION. IT IS VERY, VERY WELL DOCUMENTED THAT THERE IS A COMPLETE FAILURE IN THE COOLING SYSTEM IN THE FREELANDERS. CAN YOU PLEASE, PLEASE, PLEASE DO SOMETHING ABOUT IT? I HAVE ALSO HAD PROBLEMS WITH THE AUTOMATIC WINDOWS, INCLUDING ONE ACTUALLY STUCK PARTIALLY DOWN CURRENTLY BECAUSE I'M PAST WARRANTY. BUT THAT'S SMALL POTATOES COMPARED TO THE OVERHEATING ISSUE. *TR

COOLANT VANISHING, REPLACED THERMOSTAT AND WAS TOLD THE ISSUE WAS FIXED. CONTINUED TO HAVE COOLANT DISAPPEAR (NO LEAKING UNDER VEHICLE). CAR WAS RUNNING "ROUGH" AS WELL, TOLD CYLINDER 2 WAS MISFIRING, REPLACED COIL WHEN HAVING TUNE UP PERFORMED. CAR RAN WELL FOR LESS THAN A MONTH, THEN NOTICED A "TICKING" SOUND WHEN STARTING THE CAR THAT WOULDN'T GO AWAY. HAD VEHICLE TOWED TO NEAREST REPAIR FACILITY 70MILES AWAY, AND HAVE BEEN TOLD WE HAVE BOTH A SLIPPED CYLINDER INTO THE BLOCK AND HEAD GASKET FAILURE WITH MODERATE AMOUNTS OF COOLANT IN OIL. THUS RESULTING IN NEED FOR FULL ENGINE REPLACEMENT AT SLIGHTLY OVER 90,000 MILES. *TR

REPLACED THERMOSTAT DUE TO COOLANT LEAKAGE. SERVICE ENGINE SOON LIGHT KEEPS COMING ON AND CAR LOOSES POWER AND SHAKES VIOLENTLY. HAVE HAD TO PULL OVER NUMEROUS TIMES AND SHUT ENGINE DOWN AND LEAVE FOR A FEW MINUTES, SERVICE ENGINE SOON LIGHT STAYS ILLUMINATED. NOW TC (TRACTION CONTROL) AND DOWNHILL DECENT LIGHT KEEP COMING ON. TOOK TO REPAIR SHOP AND THEY REPLACED BRAKE LIGHT SWITCH, BUT LIGHTS ILLUMINATED WHILE ON THEIR FINAL TEST DRIVE. THEY TOLD ME EVERYTHING WAS FINE, IT COULD BE A WIRING ISSUE WITH THE HARNESS AND WOULD NEED TO SCHEDULE TIME TO INVESTIGATE. I LEFT THE SHOP AND DROVE 1.5HRS HOME ONLY TO HAVE MY HUSBAND FOLLOW ME IN THE CAR WHILE I HAD OUR 3YR OLD CHILD WITH ME AND TELL ME THE BRAKE LIGHTS AREN'T WORKING AT ALL! WHEN IS ENOUGH TO DO SOMETHING ABOUT THESE UNSAFE VEHICLES??? WE HAVE ALSO JUST CHANGED BRAKE DISCS/ROTORS AND PADS FOR THE 3RD TIME AT 87,000 MILES. *TR

I BOUGHT THIS VEHICLE IN APRIL 2010 AND HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. IT HAD 79,600 MILES ON IT WHEN I BOUGHT IT AND WAS TOLD BY THE DEALER THAT IT HAD JUST RECENTLY HAD A TRANSMISSION REPLACED. THEY DIDN'T EVEN KNOW HOW TO OPEN THE HOOD - PASSENGER SIDE. 2 MONTHS LATER AND IT DIES ON ME GOING DOWN THE STREET. I PULL OVER AND ANTIFREEZE IS RUNNING EVERYWHERE. THE THERMOSTAT HOUSING HAD SEPARATED IN TWO AND CAUSED THE CAR TO OVERHEAT. I CALLED THE CLOSEST LAND ROVER DEALER AND HE QUOTED ME $800 TO FIX IT. I SEARCHED ON THE INTERNET AND FOUND THE PARTS TO FIX IT FOR $80. I REPLACED THE THERMOSTAT AND HOUSING (1 PIECE) AND GOT IT RUNNING AGAIN. SINCE THEN, THE SUNROOF HAS QUIT, BOTH REAR WINDOWS HAVE QUIT AND THE REAR SLIDING WINDOW WON'T OPEN BY KEY. THE DRIVER SIDE WINDSHIELD DEFROSTER WILL NOT WORK (ONLY THE PASSENGER SIDE) AND I HAVE NEVER HAD AN OWNERS MANUAL. THE DRIVERS SIDE DOOR WILL NOT UNLOCK WITH THE KEYLESS ENTRY EITHER. NOW I GET TO THE ENGINE - IT STARTED RUNNING REAL ROUGH AND LOST ALOT OF POWER. I HAD A LOCAL MECHANIC RUN CODES ON IT AND THIS IS WHAT HE FOUND: P0303 - #3 CYLINDER MISFIRE; P1319 - MISFIRE EMISSION RELEVANT; P1471, 1472 - VIS MOTORS EVAP PURGE VALVE FLOW BLOCKED; P1475 - LEAK DETECTION PUMP LEAKAGE DIAGNOSTIC PUMP REED SWITCH DID NOT CLOSE; P 1775 - GEARBOX FAULT TRANSMISSION SYSTEM MIL FAULT. I ASKED HIS OPINION AND HE TOLD ME IT WAS PROBABLY NOT WORTH FIXING. HE DIDN'T EVEN KNOW WHAT ALL OF THIS MEANT. HE WAS JUST GOING TO START TEARING IT DOWN AND SEE WHAT HE COULD FIX. I CAN'T AFFORD THAT. I LIVE PAYCHECK TO PAYCHECK AND I REALLY THOUGHT THAT LAND ROVER HAD A GOOD NAME AND REPUTATION. I EMAILED AND CALLED THEM AND HAVE HAD NO LUCK TO THIS POINT. EVERYTHING I HAVE SEEN ON THIS MODEL PROVES THAT IT IS A VEHICLE THAT SHOULD BE PUT TO REST. I AM LOOKING FOR ANY HELP I CAN GET. *TR

MY 2004 FREELANDER HS HAD ENGINE FAILURE AT ONLY 58,000 AT DODGER STADIUM IN LOS ANGELES. I HAD TAKEN REGULAR CARE OF THIS CAR TO TRY TO PREVENT ANY PROBLEMS. IT WAS PASSED THE WARRANTY. NO WARNING ENGINE LIGHT HAD GONE ON. I HAD IT TOWED TO MECHANIC. ENGINE IS TOTALLY SHOT. I CANNOT AFFORD TO PAY FOR NEW ONE. I HAVE JUST RECENTLY READ SEVERAL COMPLAINTS ABOUT THIS TYPE OF CAR , AND NEVER KNEW THE SAME PROBLEM EXISTS WITH THESE CARS UNTIL RECENTLY. SOMEONE NEEDS TO INVESTIGATE. THESE CARS ARE DEFECTIVE, AND HAVE ALL THE SIMILAR PROBLEMS THAT ONE WAY OR THE OTHER LEAD TO ENGINE FAILURE. MY ENGINE APPARENTLY WENT DUE TO MY TIMING BELT TEETH SHEARING OFF, CAUSING TIMING BELT TO SLIP, AND CAMSHAFTS NOT ROTATING, AND ENGINE BEING MANGLED. THERE WAS NO WARNING SIGN OF THIS GRAND FATALITY, AND HAD JUST HAD COOLANT PROBLEM FIXED AS WELL AS SERVICED (OIL & FILTER CHANGE) WITHIN MONTHS OF INCIDENT. AGAIN, NO WARNING ENGINE LIGHT AT TIME OF SHUT DOWN. *TR

MY 2004 FREELANDER WAS PURCHASED FROM ROYALTY AUTO SALES IN LITTLE FERRY NJ ON APRIL 19, 2010 WITH 52,000 MILES. WE ALSO PURCHASED FROM SAME DEALER A 1-YEAR WARRANTY FROM A WARRANTY COMPANY REPRESENTED BY THE DEALER MIDATLANTIC WARRANTY COMPANY. WE PUT A $6,500 DOWNPAYMENT ON THE VEHICLE, AND FINANCED $7,000. THE PROBLEM STARTED WITHIN 24 HOURS AFTER DRIVING OFF THE LOT WITH AN OVERHEATING ISSUE WE RETURNED THE VEHICLE TO THE DEALER WHO SAID THERE WAS PROBABLY NOT ENOUGH ANTIFREEZE IN IT AND OFFERED TO DRIVE THE VEHICLE FOR A FEW DAYS TO MAKE SURE IT WAS O.K. DEALER MAINTAINED ISSUE NEVER HAPPENED AGAIN AND RETURNED THE CAR TO US. THE CAR OVER THE NEXT MONTH AND ONE-HALF CONTINUED TO OVERHEAT SEVERAL TIMES AND REQUIRE ADDING OF ANTIFREEZE WITH NO APPARENT LEAK UNDER THE VEHICLE. 2-MONTHS AFTER PURCHASE VEHICLE CEASED TO START AND WHEN TOWED TO LANDROVER WAS TOLD IT WOULD NEED A NEW ENGINE AND THESE DEFECTS ARE KNOWN ABOUT IN THE AUTOMOTIVE INDUSTRY. TO DATE NEITHER THE DEALER NOR THE WARRANTY COMPANY HAS EITHER RETURNED OUR MONEY, VEHICLE OR REPAIRED THE CAR. SOMEONE SHOULD BE RESPONSIBLE. SHAME ON LANDROVER AND ANY DEALER THAT DOES NOT RESEARCH THE VEHICLES THEY REPRESENT AS BEING SAFE AND IN GOOD CONDITION TO UNKNOWING CONSUMERS. *TR

THE LAND ROVER FREELANDER WAS CONTINUED TO BE MANUFACTURED WITH A FAULTY ENGINE BLOCK THAT CAUSES COOLANT TO LEAK INTO THE ENGINE WHICH RESULTS IN NEEDING TO REPLACE THE ENGINE AT CONSUMERS EXPENSE. IT IS VERY IRRESPONSIBLE TO KNOWINGLY PRODUCE A VEHICLE THAT HAS SUCH A PROBLEM. UNFORTUNATELY FOR THE LAND ROVER FREELANDER OWNERS THIS ENGINE ISSUE HAS ONLY BEEN DISCOVERED BY FIRST HAND EXPERIENCE....HENCE THE NUMEROUS CONSUMER COMPLAINTS TO WHICH LAND ROVER HAS DONE NOTHING ABOUT. *TR

ENGINE OVERHEATING AND EVENTUAL SEIZURE AS A RESULT OF COOLANT LOSS THROUGH CRACKED CYLINDER SLEEVES. THIS CONDITION, ACCORDING TO THE LAND ROVER DEALERSHIP, CANNOT BE CORRECTED. THE ONLY SOLUTION INVOLVES ENGINE REPLACEMENT, EXCEPT THAT NO REPLACEMENT ENGINES ARE AVAILABLE DUE TO THE PRODUCER'S DEFAULT. WAS INFORMED BY THE DEALER THAT THIS ENGINE PROBLEM IS SYSTEMIC IN THE FREELANDER MODEL.

MY FREELANDER STARTED LOSING COOLANT LAST WEEKEND. I CALLED LAND ROVER SERVICE IN WAUKESHA WI. THEY TOOK THE VEHICLE IN ON MONDAY. THEY TOLD ME THE THERMOSTAT NEEDED TO BE REPLACED (A $56 PART) AND A FEW HOSES/PIPES AND GASKETS FOR $900. THE NEXT DAY THEY CALLED TO TELL ME THAT THE MANIFEST INTAKE ALSO NEEDED TO BE REPLACED, ANOTHER $1215.00. THE SERVICE MANAGER TOLD ME THAT WAS THE REASON MY CAR MAKES A LOUD TICKING NOISE. I TOLD THE SERVICE MANAGER THAT THE VEHICLE STARTED MAKING THAT NOISE THE FIRST YEAR I PURCHASED IT - NEW. I TOLD HIM I HAD IT IN 3 TIMES AND COMPLAINED ABOUT IT WHILE THE VEHICLE WAS UNDER WARRANTY. I GOT THE SAME ANSWER EVERY TIME 'THEY ALL SOUND LIKE THAT, IT IS NORMAL.' I HAD ANOTHER MECHANIC LOOK AT IT, HE SAID IT WAS NOT NORMAL AND TOLD ME TO TAKE IT BACK IN. I DID, THEY TOLD ME THERE WAS NOTHING THEY COULD DO. HE TOLD ME THAT THEY COULDN'T MOVE ANY FURTHER ON MY VEHICLE UNTIL I TALKED TO LAND ROVER DIRECTLY. MY HUSBAND CALLED AND OPENED THE CASE. WE ARE NOW ON DAY 4 AND STILL DON'T KNOW IF LAND ROVER IS GOING TO COVER ANYTHING. THEY HAVE TERRIBLE SERVICE. WHEN I PURCHASED THE VEHICLE I WAS GIVEN A PROMISE OF SUPERIOR SERVICE AND LOYALTY. NOW, THEY WON'T EVEN GIVE ME A LOANER. *TR