2008 Lexus ES Complaint Log

TAKATA RECALL I JUST NEED MY AIRBAGS TO BE CHECKED AND REMEDY SO I DON'T HAVE A PROBLEM. THE INFORMATION SAYS THERE IS NO REMEDY YET. RECALLL# 16V340 MANUFACTURER RECALL #G2G. PHONE 813 562 7932 OR 813 458 0865.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I PURCHASED MY LEXUS 2008 ES 350 ON MARCH 2016 FROM LEXUS OF AUSTIN.THE 2008 LEXUS ES 350 HVAC SYSTEM IS BLOWING MOLDY, MILDEW, AND ALUMINUM HYDROXIDE SMELLS INTO THE CAR. THE TOXIC COMBINATION IS MAKING ME SICK AND IS CAUSING TIGHTENING OF MY THROAT, TONGUE, REFLUX, AND STOMACH PROBLEMS. I HAD MY CAR TESTED FOR MOLD AND THIS IS WHAT I FOUND.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE DURING A CRASH. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE FAILURE MILEAGE WAS 64,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/01/17*LJ *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2008 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO REMEDY/TIME FRAME NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL # 16V340. *SMD UPDATED 12/01/16.*JB

DASHBOARD IS BURNED PLASTIC,

BOUGHT THIS LEXUS IN 03/12/12. IT IS USED. THERE HAS BEEN MOISTURE IN THE HEADLIGHT HOUSING. THIS IS NOT A LITTLE MOISTURE, IT IS VERY EXCESSIVE. WE CAN'T DRIVE THE CAR AT NIGHT BECAUSE OF THE EXCESSIVE MOISTURE CAUSES VERY DIM LIGHT WHICH WOULD BE DANGEROUS TO DRIVE AT NIGHT. MY HUSBAND TALKED TO A SARAH AS CASE MANAGER AT CORPORATE, MARKET MANAGER FOR SERVICES, VAL KRAMER, WARRANTY COORDINATOR AND EACH OF THEM SAID THEY COULD DO NOTHING TO HELP US. LEXUS SEND US A LETTER AND TOLD US THEY KNOW THAT THE HEADLIGHT IS NOT COMPLETELY SEALED. WOULD YOU PLEASE HELP. LEXUS SHOULD FIX THIS WITH NO EXPENSE. THANK YOU COR YOUR BELL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/17*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DISSATISFIED WITH THE AMOUNT OF TIME THAT HAS BEEN GIVEN TO TOYOTA/TAKATA. THIS HAS BEEN GOING ON FOR MONTHS AND WE STILL HAVE NOT BEEN TOLD WHEN THE AIRBAGS WILL BE REPLACED. TELLING IS NOT TO HAVE ANYONE RIDE IN THE PASSENGER SEAT OF THE CAR IS NOT AN OPTION ALL THE TIME.

2008 LEXUS ES-350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS SCHEDULE TO REPAIR RECALL NOTICE 16V-340 IS UNREASONABLE AND UNACCEPTABLE- IT LIMITS USE OF VEHICLE OVER A SUCH LONG PERIOD OF TIME. *SMD

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. UNABLE TO CARRY PASSENGERS IN THE FRONT SEAT FOR SEVERAL MONTHS. ALSO UNABLE TO SELL THE CAR TO A PRIVATE PARTY DURING THE TIME I WAITED FOR REPAIR PARTS.

TAKATA RECALL. LEXUS HAS NOT DEVELOPED FIX FOR FAULTY AIRBAGS, MAKING CAR DANGEROUS TO DRIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/31/17*LJ UPDATED 10/31/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR THE PARTS WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/16*LJ UPDATED 11/02/16.*JB

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I HAVE TRIED CALLING THE GENERAL MANAGER OF MCGRATH LEXUS IN WESTMONT ILLINOIS TWICE. HIS NAME IS [XXX] REGARDING THIS RECALL. HE REFUSES TO CALL ME BACK OR ANSWER ANY CALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL - RECEIVED RECALL NOTICE JULY 2016. AS OF FEB 27, 2017 NO ONE AT THE DEALERSHIP, OR LEXUS CORPORATE CAN GIVE ANY GUIDANCE ON TIMETABLE FOR REPLACEMENT, OR IF ANY LEXUS MODELS HAVE BEEN REPAIRED. WHEN WILL I HEAR TIMETABLE? LEXUS IS SELLING NEW MODELS OF THE SAME CAR, WHY NOT REPLACE DEFECTIVE PART WITH NEW CAR PART?

"TAKATA RECALL" - WE LIVE IN FLORIDA AND DROVE THE VEHICLE TO DENVER, COLORADO ON JUNE 28, 2016 ARRIVING JULY 1, 2016. WE RECEIVED THE NOTICE (FORWARDED VIA US MAIL TO OUR ADDRESS IN DENVER) REGARDING THE AIRBAG RECALL ON OR AROUND JULY 25, 2016. WE CONTACTED LEXUS IMMEDIATELY THEREAFTER AND WAS TOLD A CASE MANAGER WOULD CALL US BACK WITHIN 2-3 BUSINESS DAYS. WE RECEIVED A CALL ON OR AROUND AUGUST 1, 2016 AND SPOKE WITH A CASE MANAGER, "ZANDRA". SHE REITERATED THE INFORMATION FOUND IN THE NOTICE AND INFORMED US THAT A RENTAL VEHICLE COULD BE MADE AVAILABLE IF NEEDED AND WE WOULD BE REIMBURSED FOR THIS VEHICLE. WE INFORMED ZANDRA THAT SINCE WE WERE IN COLORADO AT THIS TIME, IT WOULD BE IMPOSSIBLE TO DRIVE THE CAR WITHOUT SOMEONE IN THE PASSENGER SEAT DURING THIS TIME AND WE DID NOT WANT TO DRIVE THIS CAR HOME WITH THIS CURRENT RECALL IN PLACE. ZANDRA DID NOT GIVE US ANY OTHER OPTION FOR US AT THIS TIME. WE AGAIN CALLED THE LEXUS CUSTOMER ASSISTANCE (800-255-3987) ON AUGUST 4, 2016 AND SPOKE TO "MICHAEL". WE INFORMED MICHAEL OF OUR PREVIOUS CONVERSATION WITH ZANDRA AND REQUESTED WE SPEAK TO HER. WE INFORMED MICHAEL OF OUR SITUATION AND INFORMED HIM THAT HAVING A RENTAL CAR DOES NOT ALLOW US TO GET OUR CURRENT CAR HOME. WE REQUESTED THAT IN LIEU OF A RENTAL CAR WE WOULD PREFER TO HAVE THE CAR SHIPPED BACK TO OUR FLORIDA ADDRESS WHERE WE HAVE A SECONDARY CAR TO USE. THIS WOULD BE A CHEAPER ALTERNATIVE FOR LEXUS THAN GIVING US A VEHICLE RENTAL FOR MONTHS. WE WERE INFORMED BY MICHAEL THAT WE WOULD HAVE TO WAIT ANOTHER 3 BUSINESS DAYS (PLUS THE WEEKEND) TO RECEIVE A CALL BACK FROM ZANDRA. WE INFORMED MICHAEL THAT WE HAD TO LEAVE COLORADO NO LATER THAN AUGUST 30TH AND NEED TO HAVE THIS ADDRESSED BUT HE WAS UNABLE TO PROVIDE ANY ADDITIONAL HELP OR INFORMATION. WE ARE NOW STUCK IN COLORADO ON BUSINESS WITH AN UNSAFE VEHICLE FOR THE REMAINDER OF OUR STAY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. MY DEALER TOLD ME THAT IT COULD BE MANY MONTHS BEFORE THE PART IS AVAILABLE. IN THE MEANTIME THE NOTIFICATION TOLD ME THAT I SHOULDN'T BE DRIVING THE CARE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I HAVE A FAMILY SO THAT IS A UNREASONABLE SOLUTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ UPDATED 09/28/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL WE WERE FIRST NOTIFIED OF THE PROBLEM VIA LETTER FROM LEXUS, INC., ON JULY 17, 2016. WE HAVE NOT BEEN ABLE TO DRIVE THE CAR WITH A PASSENGER IN THE FRONT PASSENGER SEAT SINCE THEN. ON APRIL 13, 2017, NINE MONTHS LATER, WE RECEIVED ANOTHER LETTER FROM LEXUS THAT THEY WOULD REPLACE THE DEFECTIVE PARTS, AND TO CALL OUR DEALER TO SET UP AN APPOINTMENT. WHEN WE CALLED LEXUS KEARNY MESA, THEY TOLD US THEY DON'T HAVE THE PARTS, AND THEY WOULD CALL US WHEN THEY GET THEM. NINE MONTHS? TOTALLY UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. WE RECIEVED NOTICE OF RECALL JULY 2016. IT'S NOW 6 MONTHS LATER, WITHOUT ANY ADDITIONAL NOTICE. THIS IS AN OLDER MODEL CAR AND WE LIVE IN HOT FLORIDA. WE KNOW THIS IS A HIGH RISK CAR FOR THIS DEFECT. WE ARE AFRAID TO USE IT FOR THREAT OF DEATH TO THE PASSENGER. PLEASE CONTACT US IMMEDIATELY WITH INFORMATION AS TO GETTING THIS PROBLEM RECTIFIED. THANK YOU MUCH. *TR

TAKATA AIRBAG RECALL WITHOUT A REMEDY MAKES THE CAR VERY DIFFICULT TO USE BECAUSE OF THE WARNING NOT TO HAVE PASSENGERS IN THE FRONT SEAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I RECEIVED MY RECALL NOTICE IN JULY 2016 TELLING ME NOT TO ALLOW ANY FRONT SEAT PASSENGERS TO RIDE IN MY CAR DUE TO THE AIRBAG SAFETY ISSUES. IT HAS BEEN ALMOST SIX MONTHS AND I STILL CAN'T USE THE PASSENGER SEAT IN MY CAR. I ASKED THE DEALER TO DISABLE THE AIRBAG BUT THEY SAID THEY CANNOT LEGALLY DO THAT. SO NOW, I HAVE A CAR WHICH IS ONLY PARTIALLY USABLE. IF I HAVE SOMEONE RIDE WITH ME I HAVE THEM SIT IN THE BACK SEAT DUE TO THE DANGER. IT IS A LITTLE WEIRD HAVING CO-WORKERS OR CLIENTS SIT IN THE BACK OF MY CAR. THIS CHANGES MY USE OF THE CAR SUBSTANTIALLY. I HAVE BEEN TOLD IT MAY BE SUMMER OF 2017 BEFORE THE REPLACEMENT AIRBAG WILL BE AVAILABLE. THAT IS NOT A TIMELY FIX TO THIS VERY DANGEROUS SITUATION. IF TAKATA CAN'T MAKE THE AIRBAGS IN A TIMELY MANNER CAN'T THEY SUBCONTRACT THE WORK OUT TO SOMEONE WHO CAN DO THE JOB? VERY FRUSTRATED. PLEASE DO SOMETHING TO HURRY THIS ALONG SO THAT I CAN FULLY USE MY CAR AGAIN. *TR

LETTER FROM CONSTITUENT RE REGARDING THE REPLACEMENT OF THE TAKATA FROM PASSENGER AIRBAG INFLATOR IN HER LEXUS ES350. *LD THE CONSUMER REQUESTED THAT THE DEALER BE AUTHORIZED TO REMOVE THE AIRBAG FROM THE FRONT PASSENGER SEAT SIDE OF THE VEHICLE OR, DIRECT LEXUS TO REPLACE THE AIRBAG FROM A NEW LEXUS VEHICLE *JS.

MY CAR PAINT JOB START PEELING A YEAR AND I/2 AGO WENT TO LEXUS NORTHSIDE REPORT IT ALSO REPORT IT TO THE MAIN OFFICE THE ANSWER TO THAT WAS THEY CAN:T DO ANYTHING ABOUT IT WHAT I CAN"T BELIVE IS LEXUS DO NOT STAND BY THERE CARS ANY MORE .I GUESS NEW PEOPLE IN THE OFFICE THAT SEE THINGS DIFFERENT THEM THE OLD LEXUS OWNERS.I USE TO TELL PEOPLE ABOUTH LEXUS ALL THE TIME BUT NOW I DON"T .LEXUS YOU LET ME DOWN I STILL CAN NOT BELIVE YOU DON"T STAND BEHINE YOUR CARS.I WOULD LIKE TO KNOW HOW YOU WOULD FEEL IF YOU SPEND 30.000 ON A CAR THAT"S PEELING IT LOOKS BAD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SEND THE SECOND NOTICE INDICATING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 01/26/17.*JB

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE SET BET LIGHT CAME ON .. WHN I TURN THE CAR OFF IT GOES OFF THEN IN A DAY OR TWO IT CAMES BACK ON TOOK IT TO LEXUS THEY THEY CHARGE ME 280$ JUS TO TELL ME THAT THEY DON'T NO Y THE LIGHT OR THE VSC LIGHT CAME ON AN THE AIR BAG LIGHT CAME ON...

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I WAS NOTIFIED AT THE BEGINNING OF JULY IN REGARDS TO THIS RECALL, THERE SUGGESTION AT THAT TIME WAS TO NOT LET ANYONE RIDE IN MY FRONT SEAT DUE TO THE DANGERS. IT IS NOW 3 MONTHS LATER AND THERE STILL IS NO REMEDY AND I AM UNABLE TO HAVE FULL USE OF MY VEHICLE? THIS IS RIDICULOUS I WANT MY VEHICLE FIXED AS I AM SURE A LOT OF OTHERS DUE, I DO NOT MAKE PAYMENTS EVERY MONTH TO ONLY BE ABLE TO USE A PORTION OF MY VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MCGRATH LEXUS OF WESTMONT, IL 60550 PHONE: 630-706-3090) ADVISED THAT PARTS WERE UNAVAILABLE, AND THE CONTACT WAS NUMBER FOUR ON THE WAITING LIST. THE MANUFACTURER WAS NOTIFIED THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/08/17*LJ THE CONUSUMER STATED THAT THE AIR BAG WAS REPLACED. UPDATED 10/6/2017*JS

TAKATA AIRBAG - THIS VEHICLE WAS PURCHASED IN FLORIDA IN 2007 AND HAS BEEN DRIVEN IN A HOT HUMID CLIMATE EVER SINCE. WE WERE NOTIFIED IN JUNE OF THE RECALL AND SINCE THEN, LEXUS HAVE BEEN UNABLE TO PROVIDE THE PART OR FIX THE PROBLEM. IT NEEDS TO BE ADDRESSED NOW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.