2007 Lexus RX Complaint Log

MY 2007 RX350 WAS IN FOR 50K MAINTENANCE SERVICE. I WAS INFORMED OF THE POWER STEERING OIL LEAKING. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY. I WAS ASKED TO REPLACE THE POWER STEERING RACK. I WAS TOLD BY THE LEXUS TECHNICIAN THAT ABOUT 30% OF RX-350 2006 SEEM TO HAVE THIS ISSUE WITHIN 5 YEARS OF IN SERVICE DATE AND TOYOTA/ LEXUS ID NOT PAY ANY CONCERN FOR THE SAFETY OF THE OWNERS. I CANNOT IMAGINE THAT I AM DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS RUNNING WITHOUT OIL IN THE POWER STEERING. PLEASE REVIEW AND ADVISE ALL OWNERS OF THIS FAILURE AND ENSURE LEXUS RECALLS AND FIX THIS ISSUE FOR ALL OWNERS. *TR

THE DASHBOARD HAS CRACKS, IT BECOMES STICKY TO THE TOUCH AND THEN CRACKS APPEARS. THOUGHT THIS WAS A PROBLEM WITH JUST MY CAR BUT AFTER SEARCHING ON THE INTERNET I LEARNED THAT THIS IS A PROBLEM WITH THE DASHBOARD ON THE LEXUS CAR. IT ODD THAT IT STARTED CRACKING ABOVE THE AREA HERE THE AIRBAG IS, AT FIRST JUST ONE CRACK THEN MONTHS LATER MULTIPLE CRACKS TO THE POINT THEY HAVE JOINED TOGETHER AND NOW PIECES OF THE DASH IS FALLING OFF. THIS CAR IS GARAGE KEPT, NEVER LEFT OUTSIDE IN THE SUN FOR ANY LENGTH OF TIME, SO SUN EXPOSURE IS NOT AN ISSUE. *TR

2007 LEXUS RX 350. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEADLIGHT ASSEMBLY IN VEHICLE. *SMD THE CONSUMER STATED A CLASS ACTION LAW SUIT WAS FILED, IN WHICH IT ALLEGED THAT TOYOTA KNEW OR SHOULD HAVE KNOWN THAT THE HEADLIGHT ASSEMBLIES IN THEIR VEHICLES CONTAINED NUMEROUS DISTINCT AND SERIOUS LATENT DESIGN AND/OR MANUFACTURING DEFECTS THAT CAUSED THEM TO BE HIGHLY PRONE TO CONDENSATION OR MOISTURE, BUT CONTINUED TO FAIL TO DO ANYTHING ABOUT IT. THE CONSUMER STATED THE FACT OF THE MATTER, WAS DEFECTIVE PARTS, INCLUDING DEFECTS IN THE HEADLAMP HOUSING, WATER AND MOISTURE WERE ABLE TO ENTER THE HEADLIGHT ASSEMBLY AND DAMAGE INTERIOR COMPONENTS, INCLUDING DAMAGING THE ELECTRICAL CONTROL UNTIL. WHICH HAS PROVEN TO LEAD TO SERIOUS SAFETY HAZARDS SUCH AS LOSS OF ILLUMINATION FROM ONE OR BOTH HEADLAMPS AT UNPREDICTABLE INTERVALS, EXPOSING DRIVERS AND THOSE WHO THEY SHARE THE ROAD WITH TO SIGNIFICANT AND UNREASONABLE DANGER, WHICH IS THE EXACT PROBLEM SHE EXPERIENCED WITH HER VEHICLE.

I OWN A 2007 LEXUS RX350. WHEN STARTING MY CAR, A GRINDING SOUND IS HEARD COMING FROM THE ENGINE EVERY 1 OUT OF 7 OR 8 TIMES. THE PERFORMED A DIAGNOSTIC TEST, AND THE DEALER ADVISED THAT THE CAMSHAFT TOWER WOULD NEED REPLACING. APPARENTLY THIS IS A COMMON PROBLEM WITH THE YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 89,000. LEXUS SAID THEY WOULC COVER PARTS BUT NOT LABOR, LABOR IS 2/3 OF THE COST (TOTAL ESTIMATE $3800). APPARENTLY THE CAR IS UNSAFE TO DRIVE AS IS. *TR

THE REAR LIFT GATE HANDLE IS MELTED AND GOOEY. WHEN I TOUCH IT TO OPEN THE REAR DOOR, I GET THIS GOOEY TAR-LIKE SUBSTANCE ON MY FINGERS. MY DEALER TOLD ME IT REQUIRES A COMPLETE REPLACEMENT OF THE DOOR'S ELECTRICAL COMPONENTS TO FIX. SEEMS UNUSUAL THAT THIS IS ELECTRICAL, BUT IF IT IS, THEN SOMETHING IS GENERATING AN UNUSUAL AMOUNT OF HEAT TO MELT THE RUBBER COVER. MY CAR IS BLACK, BUT IT IS STORED IN A GARAGE...AND THE HANDLE IS COVERED AND OUT OF THE SUN. *TR

THE WHOLE DASHBOARD IS CRACKING. *TR

DRIVER SIDE HEADLAMP DEVELOPS CONDENSATION AND CAUSES HEADLAMP BULB TO BURN OUT. COMMON PROBLEM APPARENTLY WITH RX 330S/350S & 400H. LEXUS WILL NOT FIX IF IT IS OUT OF WARRANTY. *TR

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE WASHING HIS VEHICLE, WATER MANAGED TO GET INTO THE LIGHT COVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

2007 LEXUS RX350. CONSUMER WRITES IN REGARDS TO FLOOR MAT RECALL *TGW THE CONSUMER STATED HE COMPLIED WITH THE RECALL AND TOOK HIS VEHICLE TO THE DEALER. HOWEVER, WHEN HE RETURNED TO THE DEALER, HE DISCOVERED TWO HOLES WERE IN THE EXISTING CARPET AND NOTHING HAD BEEN REPLACED. THE RECALL LETTER STATED THAT LEXUS WOULD REPLACE THE FLOOR CARPET COVER WITH A DIFFERENT ONE OF A DIFFERENT SHAPE AS WELL AS BOTH FORWARD AND REAR RETENTION CLIPS.

WHILE DRIVING ON HIGHWAY ENGINE MOTOR OIL SUDDENLY LEAK (MASSIVE LEAK ALL OVER THE CAR UNDERNEATH AND BACK) AND PRODUCE BURNING SMOKE. DID NOT KNOW THIS HAPPEN(NO WARNING SIGNALS AT ALL) AND WIND BLOW THE SMOKE BACK SO THE DRIVER CAN'T SEE IT. THE MOTOR OIL WAS DOWN TO NOTHING AFTER BEEN TOLD BY OTHER DRIVER TO STOP THE CAR. TOW THE CAR TO LEXUS DEALER AND BEEN TOLD THE 'REAR MAIN SEAL AND FRONT TIMING COVER SEAL' BROKE. THE DEAL DID NOT SEE THE PROBLEM(REAR MAIN SEAL BROKE) BEFORE AND DON'T KNOW THE CAUSE. DID NOT SEE ANY OIL LEAK UNDERNEATH THE CAR OR ANY WARNING LIGHT FOR THE PAST 5 YEARS. *TR

DRIVING HOME FROM WORK LATE AT NIGHT MY CAR STARTED TO MAKE SOUNDS IT SMELLED LIKE RUBBER BURNING. MY DISPLAY PANEL SHOWED NO TROUBLE LIGHTS WERE ON. I KNEW I HAD JUST HAD THE OIL CHANGED THE OIL LIGHT WAS NOT ON. I AM A 61 YEAR OLD WOMAN ON A DARK BACK ROAD WITH NO LIGHTS OR CARS AROUND ME I WAS NOT STOPPING. AFTER DRIVING 10 MILES FINALLY I WAS A BLOCK FROM HOME NOW THE OIL LIGHT COMES ON. MY HUSBAND CHECKED THE OIL AND SAW THAT THE OIL STICK WAS DRY. I CALLED WHERE I HAD MY OIL CHANGED AND EXPLAINED AND THEY SAID TO HAVE THE CAR TOWED TO THEM. ONCE THEY CHECKED IT OUT HE CALLED AND SAID MY OIL COOLER HOSE BLEW APART HE SAID THEY SEE THIS ALOT IN 2007 LEXUS RX 350 AND I SHOULD CALL MY DEALER. I CALLED THE LEXUS SERVICE DEALER THE SERVICE GUY SAID IT WAS UNDER WARRANTY. I ASKED IF MY MOTOR WAS RUINED WILL LEXUS FIX IT HE SAID YES TOYOTA WOULD HAVE TO EAT THE COST. I HAD THE CAR TOWED TO LEXUS I GOT A CALL FROM THE LEXUS SERVICE DEPT HE SAID IT WAS NOT UNDER WARRANTY. HE SAID I WOULD HAVE TO PAY ALMOST 600.00 TO HAVE A NEW HOSE INSTALLED. I WENT OFF ON HIM. MY CAR HAS 75000.00 MILES I HAVE OWNED CARS WITH 115+ MILES AND NEVER HAD A OIL HOSE GO BAD. THE SCARY THING IS THERE IS NO WARNING WHEN THIS HOSE BLOWS. THE DASH BOARD PANEL LIGHTS SHOULD INDICATE THERE IS A PROBLEM SERVICE IS NEEDED SOMETHING! FOR THE HOSE TO BLOW APART IN JUST A SECOND LIKE IT DID THE HOSE HAS A DEFAULT. TOYOTA HAS KNOWN ABOUT THIS PROBLEM AND REFUSES TO DO A RECALL AT THIS TIME. WE NEED TO HAVE A CLASS ACTION LAW SUIT. THIS IS SO DANGEROUS WHY IS TOYOTA NOT TAKING CARE OF THIS PROBLEM THEY WAIT UNTIL DEATHS OCCUR. *JS

I PARKED MY CAR IN A PARKING SPOT TO DO SOME ERRANDS AND, BEFORE I COULD PUT THE CAR IN PARK AND TURN THE CAR OFF, THE CAR SHOT FORWARD AND WENT THROUGH SOME SHRUBS, ACROSS A WALKWAY, AND FINALLY RAN STRAIGHT INTO A BRICK WALL OF ONE OF THE STORES I WAS GOING TO. SEVERAL BRICKS FELL OFF THE BUILDING AND , NEEDLESS TO SAY, I WAS AS SHAKEN UP AS THE BUILDING. SINCE THERE IS A WIDE WALKWAY BETWEEN THE SHRUBS AND THE BUILDING, IF ANYONE HAD BEEN GOING TO OR FROM THE STORE, THAT PERSON OR PERSONS WOULD,IN ALL LIKELIHOOD, HAVE BEEN KILLED. THERE WERE SEVERAL WITNESSES WHO SAW MY CAR PULL INTO THE SPACE, COME TO A STOP, AND THEN FLY ACROSS THE SHRUBS, SIDEWALK AND INTO THE BUILDING. MY FOOT NEVER TOUCHED THE ACCELERATOR AT THE TIME OF THE INCIDENT AND, ACCORDING TO THE COMPANY THAT REPAIRED THE CAR, THERE WAS NO NEED TO ADJUST/REPLACE THE FLOORMAT OR THE ACCELERATOR OR THE BRAKES. *TR

CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. THIS IS THE SECOND TINE IN 2 MONTHS. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY QUALIFY TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. THIS IS SIMILAR TO PREVIOUS CHECK ENGINE LIGHT ON PROBLEM 2 MONTHS AGO WHEN IGNITION COIL #4 FAILED. *TR

THERE IS MELTED PLASTIC IN THE REAR BOOT DOOR WHICH PREVENTS THE REAR DOOR FROM OPENING AUTOMATICALLY. I HAVE TO WALK TO THE BACK OF THE CAR TO MANUALLY OPEN THE REAR DOOR. OPENING FROM THE REMOTE OR FROM THE BUTTON ON THE INSIDE OF THE CAR DOES NOT WORK. THE DOOR STICKS TO THE BODY AND HAS TO BE FORCED OPEN. *TR

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE ENGINE OIL WAS SPILLING ALL OVER THE ENGINE AND UNDER THE BOTTOM OF THE VEHICLE. THE CHECK ENGINE LIGHT WAS ILLUMINATED DUE TO ALL OF THE ENGINE OIL LEAKING. THERE WAS A RUBBER HOSE THAT WAS FOUND TO BE FRACTURED AND LEAKING. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THEY WOULD REPAIR THE FAILURE BUT THE PARTS WOULD TAKE NINE DAYS TO ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,000.

THE AIRBAG LIGHT STARTED FLASHING. I HAD IT LOOKED AT BY THE LEXUS DEALERSHIP. I NEEDED TO REPLACE THE WHOLE AIRBAG IN THE DRIVER'S SEAT, AND MY CAR HAD NEVER BEEN IN AN ACCIDENT. THEY SAID IT WASN'T SAFE TO DRIVE AND THE AIRBAG WOULD NOT DEPLOY IF I WERE IN AN ACCIDENT THE WAY IT WAS WHEN I BROUGHT IT IN. *TR

ON APRIL 23, WHILE DRIVING HOME THROUGH MY NEIGHBORHOOD THOUGHT I HEARD A KNOCKING NOISE IN MY ENGINE. NEXT MORNING DROVE ABOUT A MILE FROM THE HOUSE AND KNOCKING NOISE STARTED AGAIN. TOOK VEHICLE TO MECHANIC AND AFTER INSPECTION FOUND THAT MOST OF MY OIL HAD LEAKED OUT BECAUSE THE OIL COOLER HOSE ASSEMBLY/GASKET BLEW OUT. TOWED CAR TO STERLING MCCALL LEXUS BECAUSE OUR MECHANIC SAID THERE WAS A RECALL. AT STERLING THEY SAID THE RECALL WAS FOR THE OTHER SIDE OIL COOLER HOSE ASSEMBLY/GASKET WHICH THEY REPLACED. SO, THEY WANTED TO CHARGE ME $643 TO FIX THE IDENTICAL HOSE PARTS THAT WERE RECALLED ON THE OTHER SIDE. TOWING TO STERLING $168. TOWING BACK TO MY MECHANIC $86. - CHARGED DOUBLE AT STERLING FOR TOWING. OUR MECHANIC DID WORK FOR ABOUT HALF OF WHAT STERLING WANTED. PLEASE RECALL THE LEFT AND RIGHT SIDE OIL COOLER HOSES. THEY ARE IDENTICAL AND BOTH WILL BLOW OUT CAUSING MAJOR ENGINE DAMAGE. I WOULD LIKE TO BE REIMBURSED FOR THE WORK DONE - PLEASE RECALL! *TR

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. AS A RESULT, SHE CRASHED AGAINST A WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000.

DASHBOARD HAS SEVERE CRACKING ALL OVER THE ENTIRE DASHBOARD, ESPECIALLY OVER THE GLOVE BOX. I AM CONCERNED IF THE INTEGRITY OF THE AIRBAGS MIGHT BE AFFECTED DUE TO THIS CRACKING. THESE CRACKS ARE NOT THE RESULT OF HEAT, THEY ARE OBVIOUSLY A DEFECT IN THE PART WHICH LEXUS IS NOT TAKING RESPONSIBILITY FOR. BASED ON RESEARCH, I AM NOT THE ONLY LEXUS OWNER EXPERIENCING THIS PROBLEM. *JS

LEXUS RX 350S HAVE DEFECTIVE IGNITION COIL PACKS. THEY ARE FAILING LIKE BAD LIGHT BULBS. WHEN ONE FAILS THE VSC AND "CHECK ENGINE" LIGHTS COME ON; DRIVE TOO FAR AND THE ENGINE STARTS TO SHAKE SO VIOLENTLY YOU SIMPLY CAN NOT DRIVE. TWO OF THE SIX IN MY CAR HAVE FAILED SO FAR. I AM TOLD TOYOTA USED THE SAME ENGINE IN THEIR '07 AVALONS WITH THE SAME RESULTS. THEY NEED TO RECALL AND REPLACE ALL OF THEM. *TR

I WENT TO FOR ROUTINE MAINTENANCE AND THEY TOLD ME I NEEDED SOME BULBS REPLACED. I AGREED TO PAY FOR THE BULB REPLACEMENT. ABOUT 2 WEEKS LATER, I NOTICED CONDENSATION IN THE HEADLIGHT. I WENT BACK TO AND INDICATED THAT THERE HAD NOT BEEN A PROBLEM WITH MY HEADLIGHT UNTIL AFTER THEY REPLACED THE BULB. THEY STATED THEY DID NOT CAUSE THIS AND THAT "THIS CONDENSATION PROBLEM JUST SOMETIMES HAPPENS WITH THE RX'S. WATER LEAKS INTO THE HEADLIGHT ASSEMBLY". SINCE IT APPEARS THAT LEXUS KNOWS THIS, THEY SHOULD FIX IT OR HAVE A RECALL. STATED THAT IT WOULD BE "VERY EXPENSIVE" TO HAVE THE LIGHT FIXED. I WAS THOROUGHLY ANNOYED WITH THEM, (ESPECIALLY SINCE I BELIEVE THAT THEY DID INDEED CAUSE THE ISSUE), SO I INSTEAD WENT TO ). TOLD ME THAT MY CAR WAS OUT OF WARRANTY, SO IT WOULD COST $2,200 TO FIX THE LIGHT. WHAT?! I ASKED WHY IT WAS GOING TO BE SO RIDICULOUSLY EXPENSIVE. THEY STATED BECAUSE THEY HAVE TO TAKE THE ENTIRE LIGHT HOUSING OUT AND WILL NEED TO REMOVE PART OF THE BUMPER TO DO THIS AND REPLACE SOME KIND OF COMPUTER CHIP. NOW MY LIGHT IS ALMOST BURNED OUT FROM THE MOISTURE, SO I HAVE NO CHOICE BUT TO EVENTUALLY PAY AND GET IT REPLACED. (I KNOW NOTHING ABOUT CARS OR I'D TRY TO DO IT MYSELF, BUT I DON'T WANT TO CAUSE ANY ADDITIONAL ISSUES). SINCE LEXUS KNOWS ABOUT THIS PROBLEM (BOTH LEXUS SERVICE STATIONS STATED "THIS IS JUST SOMETHING THAT HAPPENS WITH THE RX"), THEY SHOULD CREATE A FIX FOR THIS, RECALL IT, OR AT LEAST MAKE THE REPLACEMENT COST LESS EXPENSIVE. I HAVE OWNED 3 LEXUS VEHICLES, BUT BECAUSE OF THIS ISSUES, THIS MAY BE MY FINAL LEXUS! EXTRAORDINARILY ANNOYED ABOUT THIS!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

I HAVE NOW HAD TO REPLACE 3 IGNITION COILS. I ONLY HAVE THE PAPERWORK FOR 2 TIMES, BUT EACH TIME THE CAR BEGAN TO RUN ROUGH AND THE ENGINE WENT OFF AT STOPS, AND THE ELECTRICAL SYSTEM LIGHT WENT ON. THE FIRST TIME THIS HAPPENED, WHICH I THINK WAS IN 2010, THE LEXUS TECHNICIAN SAID IT WAS A FLUKE. THE SECOND TIME (ABOVE DATE), THE LEXUS TECHNICIAN SAID HE WAS BEGINNING TO SEE A LOT OF IGNITION COIL FAILURES. THIS LAST TIME (TODAY), THE TECHNICIAN SAID REPLACING FAULTY IGNITION COILS IS NOW COMMON, AND JUST A PART OF MAINTENANCE. HE ALSO SAID SOME PEOPLE WERE CHOOSING TO REPLACE ALL 6 OF THEM AT ONCE SO THAT THEY WOULDN'T BE STRANDED AT NIGHT OR ON THE ROAD, AND TO SAVE MONEY. OBVIOUSLY, THERE'S A MAJOR PROBLEM WITH LEXUS RX350 IGNITION COILS. *TT

DRIVERS SIDE HEADLAMP LENS DEVELOPS CONDENSATION ON THE INSIDE OF THE LENS. THE AMOUNT OF CONDENSATION IS INCREASING DAILY AND CANNOT BE DRIED OUT. THIS ADVERSELY AFFECTS THE REFRACTION OF THE HEADLAMP BEAM WHICH IS BOTH DANGEROUS FOR THE DRIVER AND ONCOMING TRAFFIC.

THE TIRE PRESSURE MONITOR SYSTEM ON MY 2007 LEXUS RX350 IS ON ALL THE TIME CAN'T BE RESET. STILL ONLY HAD 29K MILE ON THE ORIGINAL TIRES. I KNOW TOYOTA WAS RECALL SOME SUV FOR THE SAME PROBLEM BUT, MY LEXUS IS NOT ON THE LIST. *TR

MY LEXUS 2007 RX 350 HAS HEAVY WATER CONDENSATION IN THE HEADLIGHTS IN THE DRIVER SIDE OF THE VEHICLE THAT IS CAUSING MY HEADLIGHTS TO FLICKER AND SHUT OFF. REPEATED CALLS TO LEXUS CUSTOMER CARE HAS NOT RESULTED IN ANYTHING. I TOOK THE VEHICLE TO THE DEALER AND GOT THEIR VEHICLE INSPECTOR TO INSPECT AND GOT A DETAILED REPORT ENDORSING MY COMPLAINT THAT IT IS THE PROBLEM WITH THE LEXUS HEADLIGHT DESIGN THAT ALLOWS HEAVY WATER CONDENSATION CAUSING MY HEADLIGHTS TO BLOW UP. VERY FRUSTRATED WITH THE WAY LEXUS PEOPLE ARE BEHAVING AND THIS IS NOT WHAT YOU EXPECT AFTER YOU BUY AN EXPENSIVE VEHICLE. THIS PROBLEM OF THEIRS IS DIRECTLY PUTTING ME AND OTHER FELLOW MOTORISTS UNDER RISK. *LN

I HAD PUSHED THE BUTTON TO OPEN THE REAR DOOR ON THE UNIT. I BEGAN LOADING ITEMS IN THE REAR WHEN THE DOOR CAME DOWN STRIKING ME IN THE HEAD. THE DOOR CONTINUED TO LOWER AFTER HITTING ME THE DOOR HAS OPENED BY THE BUTTON AND THEN CLOSED BY ITSELF ON PREVIOUS OCCASIONS. NO ONE WAS INJURED FROM PREVIOUS CLOSINGS.

AT APPROX. 8:05 AM ON THURSDAY, DECEMBER 2ND I WAS STOPPED BEHIND A SCHOOL BUS THAT WAS PICKING UP CHILDREN AT THE INTERSECTION (1-2) MIN WAIT) I GAVE THE CAR ENOUGH GAS TO MAKE THE RIGHT HAND TURN ONTO CROCKERS LAKE BLVD. WHICH IS ONLY APPROX. 150-200 FT IN LENGTH. I ESTIMATE THE SPEED WAS BETWEEN 10-15 MPH WHEN I BEGAN BRAKING TO MAKE THE LEFT HAND TURN INTO THE CITATION CLUB APARTMENTS WHEN I NOTICED THE VEHICLE WAS NOT SLOWING. I PRESSED THE BRAKE PEDAL HARDER AND THE CAR CONTINUED TO PULL AGAINST THE BRAKES. AS I APPROACHED THE END OF CROOKERS LAKE BLVD I HAD BOTH FEET ON THE BRAKES AND THE CAR WAS SLOWING, HOWEVER THE ENGINE WAS "SCREAMING" AND THE TACHOMETER WAS APPROACHING TO "RED-LINE". I MANAGED TO MAKE THE LEFT HAND TURN AND AS THE CAR SLOWED I SHIFTED IT INTO PARK TO STOP IT. THE ENGINE WAS SCREAMING SO I TURNED THE IGNITION TO OFF POSITION. I ATTEMPTED TO RESTART THE VEHICLE AND IT IMMEDIATELY RED-LINED AGAIN; I IMMEDIATELY TURNED OFF THE CAR. UPDATED 03/11/11

TL*THE CONTACT OWNS 2007 LEXUS RX 350. WHILE THE CONTACT DROVE APPROXIMATELY 20 MPH, IN ORDER TO PREVENT A CRASH WITH THE VEHICLE IN FRONT OF HER SHE APPLIED THE BRAKES AND THE VEHICLE DID NOT STOP CAUSING A CRASH TO OCCUR. THERE WERE NO INJURIES OR POLICE REPORT FILED. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER OR A LOCAL MECHANIC TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,400.

THE OIL COOLER HOSE BURST WITHOUT WARNING, SPEWING OIL ALL OVER THE ROAD AND IN OUR DRIVEWAY AND GARAGE. IN ADDITION TO A SAFETY HAZARD, THIS IS AN ENVIRONMENTAL PROBLEM. THE CAR IS A 2007 LEXUS RX350. THE HOSE WAS REPLACED BY THE DEALER UNDER A "CAMPAIGN," BUT NO PRIOR NOTICE OF THE PROBLEM WAS ISSUED. *TR

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE SEAL ON THE HEAD LIGHT WAS DAMAGED AND FROM RAIN WATER ENTERING THE HEAD LIGHT COVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HEAD LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY HAD TO MAKE A DECISION ABOUT REPAIRING THE VEHICLE AGAIN. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

I HAVE 2007 LEXUS RX 350, WHILE I WAS DRIVING THE CAR ON SEPTEMBER 5, 2010, MY A/C LIGHT STARTED BLINKING AND THEN GAVE ME "CHECK AIR CONDITION" SIGN. START TO SMELL GAS/OIL SMELL AND ALSO SAW SOME SMOKE FROM THE ENGINE. I PULLED OVER AND SAW OIL LEAKING BY THE FRONT PASSENGER TIRE SIDE. OPENED MY HOOK AND CHECK FOR OIL LEVEL AND I WAS ALMOST OUT OF OIL. I FIGURED MY OIL MIGHT BE LEAKING FOR A WHILE AND WHEN I GOT BACK HOME I REALIZED THERE WAS SOME OIL IN MY DRIVEWAY AS WELL. SO I THINK THIS PROBLEM STARTED A DAY AGO. I ADDED 3 QUARTS AND DROVE THE CAR BACK HOME (ABOUT 4 MILES). SINCE I HAD ADDED ADDITIONAL OIL, IT HAD MORE OIL TO LEAK OUT. WHICH MADE MY DRIVEWAY COVERED WITH MORE OIL. I HAVE NOT HAD ANY KIND OF ACCIDENT ON THIS CAR AND HAVE DONE MY OIL CHANGE VERY REGULARLY WHILE I WAS BROWSING THIS ISSUE ONLINE, I REALIZED THERE ARE NUMBER OF PEOPLE WHO HAVE REPORT SAME PROBLEM FOR SAME MODEL OF LEXUS ON DIFFERENT FORMS AND BLOGS. IT IS MY REQUEST FOR YOU TO LOOK INTO THIS AND SEE IF THIS IS MANUFACTURES ISSUES. THIS SITUATION IS VERY HAZARDOUS AND UNSAFE FOR THE VEHICLE TO DRIVE. I WOULD APPRECIATE YOUR HELP ON THIS. *TR

AIR CONDITIONING AND VENTILATION SYSTEM BLOWS PLASTIC DUST PARTICLES FROM DE FROSTER VENTS. *TR

LEXUS 2007 RX350 CAN SUDDENLY VIBRATE AT A SPEED OF 55 MPH OR HIGHER. THE VIBRATION CAN UNEXPECTEDLY START ANY TIME, FIRST STARTING AT BRAKE PEDAL AND THEN THE WHOLE VEHICLE BODY. THE VIBRATION CANNOT BE STOPPED WITHOUT PRESSING THE BRAKE PEDAL A FEW TIMES. THIS WILL CREATE A SAFETY PROBLEM AND CAN CAUSE AN ACCIDENT IN HIGHWAY. I TOOK THE VEHICLE TO A LEXUS DEALERSHIP FOUR TIMES AND THEY FAILED TO IDENTIFY THE CAUSE AND FIX THE PROBLEM. I ALSO WROTE TO THE LEXUS COMPANY FOR HELP, AND THE COMPANY ONLY SUGGESTED TO GET SERVICE AT DEALERSHIP. *TR

IDIOT/TROUBLE LIGHTS ALL COME ON INTERMITTENTLY WHILE DRIVING; NO APPARENT AFFECT OR IMPACT ON OPERATION OF VEHICLE; OTHER THAN THE ANXIETY CREATED BY THE SUDDEN APPEARANCE OF ALL THE DASH TROUBLE LIGHTS COMING ON ALL AT ONCE, FOR NO APPARENT REASON. THIS CONTINUES TO OCCUR INTERMITTENTLY WHILE THE VEHICLE IS MOVING. AFTER SHUT DOWN AND RESTARTING, THE TROUBLE LIGHTS RETURN TO NORMAL "ALL-OFF" STATUS. THIS HAS BEEN OCCURRING FOR THE LAST TWO (2) YEARS. I HAVE DISCUSSED THE CONDITION WITH TWO DIFFERENT DEALERS (COCONUT CREEK, FL AND GREENVILLE, SC), BUT THEY CANNOT DUPLICATE THE CONDITION. *TR

TL*THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH ON A CURVED RAMP WHEN THE CONTACT APPLIED THE BRAKES THEY FAILED CAUSING HER TO LOSE CONTROL OF THE VEHICLE CRASHING INTO A RAMP WALL AND THE VEHICLE ROLLED OVER. THE DRIVERS SIDE FRONT AIR BAG DIDN'T DEPLOY. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH, AND BODY. THE INVESTIGATOR FOUND THE RIGHT FRONT ROTORS FRACTURED. NEVADA STATE POLICE REPORT NHP0705110020 WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

I HAVE A 2007 LEXUS RX350 AND WHEN I MAKE A RIGHT HAND TURN, THE STEERING WHEEL DOES NOT COME BACK TO CENTER AND CONTINUES TO PULL RIGHT UNLESS I PULL THE STEERING WHEEL BACK MYSELF. THE FIRST TIME IT HAPPENED I WAS TRAVELING A SLOW SPEED AND ALMOST DROVE OFF THE ROAD SINCE IT CAUGHT ME OFF GUARD. THE PROBLEM HAS CONTINUED AT VARIOUS SPEEDS. I BROUGHT THE CAR IN TO MY LEXUS DEALER LAST WEEK AND THEY REPLACED THE STEERING SYSTEM AND CHARGED ME NEARLY $2000. I HAVE NOT EXPERIENCED THE ISSUE SINCE LEXUS REPLACED THE STEERING RACK. THE ISSUE SOUNDS IDENTICAL TO A RECALL I HEARD ABOUT TODAY ON THEIR 2009-10 LS 460, LS 460 L AND LS 600H L MODELS. *TR

THIS COMPLAINT IS REGARDING THE VVT-I OIL HOSE ON A 2007 LEXUS RX350. EITHER THE CURRENT RUBBER HOSE OR THE "IMPROVED" RUBBER HOSE WITH LEXUS' SERVICE CAMPAIGN (9LH) DOESN'T ADDRESS THE SAFETY CONCERN ABOUT THIS HOSE. THIS HOSE ROUTES A HIGH PRESSURE FLOW OF HOT ENGINE OIL OUTSIDE THE ENGINE BLOCK. RUBBER DETERIORATES OVER TIME AND MILES AND CAN UNEXPECTEDLY BREAK OR RUPTURE CAUSING ENGINE OIL TO RAPIDLY DRAIN FROM THE ENGINE. DESPITE DENIALS BY TOYOTA/LEXUS, THIS IS IN FACT A SAFETY ISSUE BECAUSE RUPTURED OIL LINES CAN AND HAVE CAUSE ACCIDENTS AND FIRES WHEN SEIZED ENGINES AND/OR OIL SOAKED TIRES AND/OR BRAKE PADS CAUSE LOSS OF VEHICLE CONTROL AND/OR MOTORISTS TO BECOME STRANDED (POSSIBLY OUT OF CELL PHONE RANGE). I HAVE CONTACTED LEXUS TO PUT THE CORRECT FIX OF ALL METAL OIL LINE WHICH IT BEGAN INSTALLING IN TOYOTA/LEXUS VEHICLES MANUFACTURED DURING APRIL 2008 AND LEXUS REFUSED TO DO SO. I STRONG URGE NHTSA TO INITIATE AN INVESTIGATION ON THIS ISSUE DUE TO THE SAFETY CONCERN. *TR

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS; HOWEVR, IMMEDIATELY AFTER APPROACHING A TRAFFIC SIGNAL HE HAD TO ENGAGE THE BRAKES WITH AGGRESSIVE FORCE SEVERAL TIMES. THE VEHICLE FAILED TO SLOW DOWN AND REAR ENDED THE PROCEEDING VEHICLE. THE POLICE WAS CALLED TO THE SCENE. THERE WERE NO INJURIES OR DAMAGES TO THE VEHICLE. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE RESIDENCE AND TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN REFUSED TO INSPECT THE VEHICLE AND INFORMED HIM THAT THE MANUFACTURERS ENGINEER WOULD PERFORM AN INVESTIGATION. THE MALFUNCTION HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNAVAILABLE.

SINCE PURCHASING MY 2007 RX350 LEXUS, I HAVE HAD MULTIPLE INSTANCES WHERE , UPON ATTEMPTING TO ACCELERATE WITH FOOT ON GAS PEDAL, THERE IS A HESITATION, FOLLOWED BY A LURCH/AND OR UNCONTROLLED ACCELERATION. THESE EPISODES HAVE ONLY LASTED A FEW SECONDS, AND HAVE SEEM TO REMEDY BY REMOVING FOOT FROM GAS PEDAL , OR APPLYING PRESSURE TO GAS PEDAL. ALTHOUGH, I HAVE NOT HAD A SITUATION WHERE THE CAR IS "OUT OF CONTROL" AND HAVE NOT HAD ANY ACCIDENT, THESE EPISODES ARE SCARY. I REPORTED THIS BEHAVIOR TO MY LEXUS DEALER WITHIN A FEW WEEKS OF OWNERSHIP. THEY TESTED IT AND DEEMED THE CAR SAFE TO DRIVE. IT IS NOT MY EXPERIENCE THAT THESE INSTANCES ARE CAUSED BY THE PEDAL GETTING CAUGHT ON THE CARPET, OR BY A "STICKY" PEDAL AS DESCRIBED BY THE DEALERSHIP ON MODELS CURRENTLY RECALLED. I HAVE NOTIFIED MY DEALER , AGAIN , OF THE SITUATION IN HOPES THAT THIS WILL GAIN WIDER ATTENTION, AND TOYOTA WILL MAKE THE REPAIRS NEEDED TO REMEDY THE PROBLEM. I AM PERSONALLY AWARE OF AT LEAST ON FATALITY OF SOMEONE DRIVING THE EXACT SAME MODEL AS MY CAR. I DO NOT WANT TO WIND UP LIKE HIM. PLEASE INVESTIGATE THIS SITUATION FURTHER. *TR

LEXUS RX350 AUTO-ACCELERATION. WHILE PULLING INTO A PARKING SPOT (AT A SLOW SPEED) IN A PARKING STRUCTURE, THE ENGINE, WITHOUT PRESSURE ON THE GAS PEDAL, SUDDENLY REVED UP TO HIGH SPEED AND ACCELERATED INTO THE WIRE RETAINING CABLED AND WALL OF THE STRUCTURE. THE DISTANCED TRAVELED WAS LESS THAN 10 FEET BEFORE THE CAR WAS STOPPED BY THE RETAINING CABLES AND THE WALL. THE FRONT END OF THE CAR AND THE STRUCTURE WERE DAMAGED. THE IMPACT WAS SEVERE ENOUGH TO BREAK 5 OF THE 7 CABLES. THE AIRBAGS DID NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS BROKEN AND WOULD ROCK BACK AND FORTH WHILE DRIVING. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE FAILURE WAS NOT A SAFETY CONCERN. HE STATED THE LOWER SEAT FRAME HAD BROKEN AND THE ENTIRE SEAT WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THERE WAS ONLY A TECHNICAL SERVICE BULLETIN AVAILABLE FOR THE SEAT FAILURE AND THEY WOULD TAKE NO LIABILITY. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 20-30 MPH ON NORMAL ROAD CONDITIONS; APPROACHING A TRAFFIC STOP SIGNAL. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL. SUDDENLY, THE VEHICLE BEGAN TO LUNGE FORWARD AND UNINTENDED ACCELERATION OCCURRED. THE VEHICLE FAILED TO SLOW DOWN. THE DRIVER PLACED THE GEAR SHIFTER INTO "NEUTRAL" POSITION. THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THE MANUFACTURERER WAS NOTIFIED OF THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

WHEN DRIVING IN SNOW AND ICE UP HILL AND TURNING, THE BACK WHEELS CONSISTENTLY LOSE POWER AND MY CAR STARTS ROLLING BACKWARDS DOWN MY DRIVEWAY. MY DRIVEWAY IS STEEP AND WHEN ROLLING BACKWARDS DOWN A RIGHT HAND TURN THE CAR IS MOSTLY OUT OF CONTROL. THERE IS NO WAY (ACCORDING TO THE LEXUS DEALERSHIP) TO TURN OFF THE SYSTEM THAT CAUSES THIS. (NEW MODELS DO HAVE A CUT OFF). STARTED IN EARLY DEC. AND HAPPENED MOST OF THE WINTER. *TR

I WAS DRIVING DOWN THE STREET AND MY CAR STARTED MAKING A TICKING NOISE. IT GOT LOUDER AND WOULD BARELY ACCELERATE. IT SMELLED LIKE IT WAS BURNING AND IT WAS SMOKING. ONCE I GOT IT TO THE MECHANIC, HE SAID MY OIL LINE BURST AND I ALL THE OIL GUSHED OUT. HE SAID HE HAS SEEN THIS PROBLEM MANY TIMES BEFORE. LEXUS SAID THEY HAVE NOT HEARD OF THIS ISSUE, EVEN THOUGH WHEN MY MECHANIC CALLED THEY HAD OVER 200 OF THESE PARTS IN STOCK! *TR

FOR THE LAST 3 YEARS OUR VEHICLE HAS BEEN EMITTING WHITE POWDER FROM THE INTERIOR VENTS. IT IS VERY NOTICEABLE AS THE POWDER SETTLES ALL OVER THE DASH BOARD AND BECOMING PROGRESSIVELY WORSE EACH YEAR. WE LIVE IN FLORIDA AND ONLY NOTICE THIS PROBLEM DURING THE WINTER WHEN THE HEATER IS USED. WE ARE WORRIED OF THIS POWDER BEING POTENTIALLY HAZARDOUS TO OUR HEALTH AS WE BREATH IT IN. I HAVE HEARD OTHER OWNERS OF LEXUS RX 350 WITH SIMILAR ISSUES. THE DEALERS FAIL TO ACKNOWLEDGE THE DEFECT AND POTENTIAL HAZARD. *TR

LEXUS RX 350 COMPLAINT. I HAVE 2007 RX350 THAT HAS` SUDDEN ACCELERATION. I TOOK IT TO THE DEALER AND THEY SAID IT WAS DUE TO FUEL INJECTION HOSE. . THERE STILL SEEMS TO BE OCCASIONAL ACCELERATION. WHY AREN'T THE RX 350'S BEING RECALLED ALSO. *TR

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE FLOOR MATS HAVE A TENDENCY TO MAKE CONTACT WITH THE ACCELERATOR PEDAL. THE MALFUNCTION OCCURRED AT A CAR WAS AND THE CONTACT WAS FORCED TO SHUT THE ENGINE OFF AND REMOVE THE FLOOR MATS. THE FAILURE MILEAGE WAS 75,000.

HEADLIGHT FILLS WITH CONDENSATION DIMMING LIGHT DEALER STATES THIS HAPPENS AND DID NOTHING TO HELP EXCEPT WANT TO CHARGE 1700$ TO REPLACE UNIT. *TR

2007LEXUS 350 RX -AT LEAST 3 TIMES IT HAS ENGAGED IN SUDDEN ACCELERATION. THE DEALER TOLD ME THEY COULD FIND NOTHING WRONG. NOW I FIND THAT IT IS A COMMON OCCURRENCE. PLEASE REGISTER MY NAME TO THOSE HAVING HAD SAFETY PROBLEMS. THERE HAS BEEN NO ACCIDENT (YET)! *TR

WHILE DRIVING IN MY NEIGHBORHOOD, I HEARD A NOISE. 1-3 MINUTES LATER, THE OIL LIGHT CAME ON. I WENT STRAIGHT TO THE DEALER (A MILE AWAY), DESPITE THE OWNER'S MANUAL INDICATING NO URGENCY. THEY SAID MY OIL COOLER LINE BLEW, LEAKED OUT ALL MY OIL AND DESTROYED MY ENGINE WITHIN MINUTES. I CAME TO FIND OUT LATER THAT THIS CATASTROPHIC, ENGINE-DESTROYING OIL LINE RUPTURE IS A KNOWN DEFECT TO LEXUS (LIKE THE VVT LINE) BUT FOR SOME REASON WAS NEVER RECALLED DESPITE IT BEING JUST AS CATASTROPHIC/DANGEROUS. LEXUS CHOSE TO USE A CHEAPER RUBBER HOSE INSTEAD OF A METAL PIPE WHEN THE RUBBER HOSE CAN'T TAKE THOSE HIGH TEMPS AND WILL BLOW. 100% LIKELIHOOD THIS WILL HAPPEN'JUST A MATTER OF WHEN. I RESEARCHED IT AND THERE ARE MILLIONS OF TOYOTA AND LEXUS CARS AFFECTED BY THIS PROBLEM'EVERY SINGLE '07-'11 RX 350 PLUS MANY TOYOTAS. LEXUS WAS MADE AWARE OF THE DEFECT BUT CHOSE NOT TO FIX IT. EXCEPT IN CANADA, THERE WAS A MANDATORY RECALL AND THIS PART WAS REPLACED. FOR SOME HIGHLY SUSPICIOUS REASON, THIS DIDN'T HAPPEN HERE. WHY? IT'S DANGEROUS ENOUGH TO RECALL IN CANADA, BUT NOT THE US? INSTEAD OF RECALLING, US LEXUS ISSUED AN INSUFFICIENT 36 MONTH WARRANTY TO REPLACE IT, BUT ONLY IF IT BLEW DURING THIS TIME. IF IT DIDN'T LEAK WITHIN THAT TIME, YOU'RE SCREWED. LEXUS MESSED UP ITS VIN TRACKING SYSTEM, SO PEOPLE WERE NOT MADE AWARE OF THIS WARRANTY. FOR THOSE WHO WERE, THE ISSUE WAS DOWNPLAYED AS SIMPLY AN 'OIL SEEP' INSTEAD OF AN OIL LINE EXPLOSION WHICH DESTROYS THE ENGINE. CUSTOMERS WERE NOT TOLD AT THE DEALERSHIP. WE SHOULD HAVE BEEN ALERTED TO THE DEFECT SO WE COULD FIX IT PROACTIVELY AND SPARE US THE DEATH OF A CAR WITH ONLY 90K MILES. GOOGLE THIS PROBLEM TO SEE THE THOUSANDS OF POSTS/COMPLAINTS ON TOYOTA/LEXUS WEBSITES. THERE NEEDS TO BE A MANDATORY RECALL AND/OR REIMBURSEMENT FOR THOSE WHOSE ENGINES WERE DESTROYED BY LEXUS' KNOWN DEFECT. PLEASE TAKE ACTION! PLEASE.