2007 Lexus RX Complaint Log

TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 25 MPH, THE GEAR SHIFT HESITATED TO SWITCH INTO THIRD AND FOURTH GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WHEN MAKING A RIGHT OR LEFT TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK LEAKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

2007 LEXUS RX350. CONSUMER WRITES IN REGARDS TO VEHICLE MASSIVE OIL LEAK. *SMD ON TUESDAY JANUARY 20, 2015, WHILE DRIVING, THE CONSUMER NOTICED THE REAR WINDSHIELD WASN'T CLEAR. WHEN SHE ACTIVATED THE WINDSHIELD CLEANER, ALL IT DID WAS SMEAR. SHE REPEATED THE PROCESS THREE TIMES, WITH THE SAME RESULTS. THEN, SHE NOTICED A BURNING SMELL. UPON PROCEEDING THROUGH A TRAFFIC LIGHT, SHE HEARD AN ENGINE NOISE AND WAS LOOSING ACCELERATION POWER. THE CONSUMER DECIDED TO HAVE THE VEHICLE TOWED. WHEN THE TOW TRUCK DRIVER PUSHED THE VEHICLE OUT OF THE PARKING SPACE, THERE WAS A HUGE PUDDLE OF OIL WHERE THE VEHICLE HAD BEEN PARKED. THEN SHE NOTICED, THE ENTIRE BACK, FROM THE TOP TO BOTTOM WAS COVERED IN OIL. THAT IS WHY THE WINDSHIELD FLUID KEPT SMEARING . ONCE AT THE DEALER, THE CONSUMER SHOWED THEM THE NOTIFICATION SHE RECEIVED REGARDING THE OIL LEAK. HOWEVER, THE DEALER STATED THE PROBLEM SHE EXPERIENCED WAS NOT THE PROBLEM THAT WAS COVERED. IT WAS A DIFFERENT HOSE WHICH HAD DEVELOPED A HOLE CAUSING THE MASSIVE OIL LEAK. THE OIL COOLER PIPE WAS REPLACED. *JB

THE VVTI HOSE ON MY LEXUS RUPTURED WHICH THEN CAUSED A MASSIVE OIL LEAK. *TR

THE VVTI HOSE (ENGINE OIL COOLER PIPE) ON MY LEXUS RUPTURED WHILE I WAS DRIVING WHICH THEN CAUSED A MASSIVE OIL LEAK IN JUST A COUPLE OF MINUTES. THIS WAS A FAULTY DESIGN BY TOYOTA, RUBBER PART WAS USED INSTEAD OF ALL ONE PIECE METAL PART. THIS SHOULD HAVE BEEN A RECALL. MY TOTAL COST OF REPAIR IS $367 U.S. DOLLARS AND I AM FILING A COMPLAINT WITH TOYOTA TO GET MY MONEY BACK. *TR

I HAVE NOTICED FOR SOMETIME WHILE DRIVING WITH MY WIFE.THE AIRBAG LIGHT ON THE PANEL FOR THE PASSENGER SIDE DOES NOT COME ON. SOMETIMES IT COMES ON AFTER WE HAVE BEEN DRIVING FOR A WHILE.I FIGURE THE AIRBAG WILL NOT WORK IF WE WERE IN AN ACCIDENT.I HAVE NO IDEA HOW MANY CARS COULD BE EFFECTED WITH THIS ISSUE.

EXTERIOR REAR HATCH HANDLE COVERING MELTED INTO A STICKY GOO RENDERING THE HANDLE USELESS. DEALER ADVISES THERE IS A SERVICE BULLETIN OUT ABOUT THIS OCCURRING ONLY IN FLORIDA AND THAT IT IS NOT COVERED UNDER WARRANTY. REMEDY IS TO REPLACE THE ENTIRE ELECTRICAL ASSEMBLY AND COVER. *TR

THE DASHBOARD HAS DEVELOPED SEVERAL HAIRLINE CRACKS AND IN ONE SPOT A SMALL PART OF THE DASHBOARD HAS DETACHED, REVEALING THE PADDING UNDERNEATH. IF NOT REPAIRED, THE CRACKS WILL CONTINUE TO ENLARGE, POSSIBLY AFFECTING THE DEPLOYMENT OF THE DASHBOARD AIR BAGS. I FEEL THAT THE DEFECTIVE DASHBOARD IS A MANUFACTURER'S DEFECT AND IT SHOULD BE REPAIRED/REPLACED BY LEXUS, AS IT IS A POTENTIAL SAFETY PROBLEM. *TR

THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT. IT SEEMS COMPLETELY UNREADABLE TO STALL A VEHICLE IN MOTION FOR SOME CONFIRM/CONVENIENCE FEATURE LIKE A/C. I FEEL THIS IS A FUNDAMENTAL ENGINEERING PROBLEM WITH THE WAY THE CAR IS DESIGNED. I WOULD LIKE TO ENSURE THIS IS DECLARED AS AN ISSUE WITH THE DESIGN OF LEXUS VEHICLES AND THERE IS A TRIGGER TO DISCONNECT AC UNDER SUCH CIRCUMSTANCES WHERE AC CAN STALL A CAR IN MOTION. *TR

DASHBOARD IS MELTING AND HAS NUMEROUS CRACKS. DASHBOARD IS STICKY TO TOUCH AND CAUSING GLARE ON FRONT WINDSHIELD, CAUSING REDUCED VISIBILITY. CRACKS ARE AROUND PASSENGER AIRBAG AND IS UNSAFE AS A POSSIBLE EXPLOSION OF AIRBAG MAY OCCUR OR AIRBAG MAY NOT DEPLOY DURING IMPACT (WHEN NEEDED TO DEPLOY). ADDITIONAL CRACKS AROUND IGNITION AND INSTRUMENT PANEL, AGAIN UNSAFE CONDITION. DOOR PANELS ARE MELTING AND CRACKING. INSIDE DOOR PANEL, MATERIAL AROUND WINDOW IS NOW MELTING CAUSING THE PLASTIC TO REMAIN ON WINDOWS AFTER THEY ARE LOWERED AND RAISED. AGAIN, UNSAFE CONDITION, AS VISIBILITY IS REDUCED WHEN TRYING TO SEE OUT WINDOWS. *TR

I VISITED THE DEALER FOR A REGULARLY SCHEDULED OIL CHANGE AND WAS TOLD THE STEERING ASSEMBLY NEEDED TO BE CHANGED DUE TO SEVERAL LEAKS THAT WERE NOT RECOMMENDED FOR INDIVIDUAL REPAIR. THIS COMES FOUR MONTHS AFTER HAVING THE POWER STEERING FLUID FLUSH AND MAINTENANCE. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT OR EXPERIENCED ANYTHING MORE THAN NORMAL WEAR AND TEAR. UPON RESEARCHING THE MATTER, I NOTICED THOUSANDS OF OTHER LEXUS OWNERS HAS HAD THE SAME ISSUE. MY RESEARCH WAS PROMPTED BY THE MORE THAN $6,000 I HAVE PERSONALLY SPENT ON MAKING REPAIRS TO THE TWO LEXUS VEHICLES I OWN OVER A TWO YEAR PERIOD, 70% OF WHICH ENDED UP BEING RECALLS. I'M A MORE THAN FAIR AND REASONABLE PERSON. HOWEVER, A LUXURY VEHICLE SHOULD NOT REQUIRE 20% OF ITS VALUE IN REPAIRS EVERY YEAR. *TR

I RECEIVED LETTER FROM LEXUS TELLING ME THE ENGINE OIL COOLER PIPE COULD HAVE LEAKAGE, BUT LEXUS WON'T REPLACE IT UNLESS IT'S LEAKING. I SEARCHED THE INTERNET AND THERE ARE MANY OTHER CAR OWNERS HAVE HAD THE LEAK AND WHEN IT DOES, THE ENGINE MIGHT BE GONE BECAUSE OF NO OIL LEFT IN THE RESERVOIR. THIS COULD END UP IN AN ACCIDENT OR FIRE, OR AT LEAST ENGINE BLOWS UP. LEXUS ALSO SAID WHEN THIS HAPPENS, THEY WILL ONLY REPLACE THE DEFECTIVE PIPE, TOYOTA PART NUMBER: 15767-31020 PIPE, OIL COOLER, THUS LEAVING OWNERS TO PAY THOUSANDS FOR A NEW OR REBUILT ENGINE. WHY DON'T THEY JUST REPLACE THE DEFECTIVE RUBBER PIPE WITH THEIR NEW METAL PIPE? I AM SURE THEY ARE AWARE OF THE PROBLEM, IT WILL HAPPEN SOONER OR LATER. PLEASE HELP! *TR

MY LEXUS'S DASHBOARD IS MELTING AND CRACKING. IT'S SO SOFT THAT IF I MISS THE KEY HOLE IT WILL DIG A HOLE IN THE RUBBER AROUND THE IGNITION. RESALE VALUE SERIOUSLY DIMINISHED. *TR

I WAS DRIVING ON HWY I-SOUTH AND I HAD MY CAR CRUISE AT ABOUT 68 MPH. DUE TO DOWNHILL ROAD AHEAD I TOOK IT OUT OF CRUISE AS SOMETIME CAR GOES FEW MILES ABOVE CRUISE LIMIT. NOW THERE WAS UPHILL ROAD SO I PUT IT NO CRUISE AGAIN ABOUT 65 BY PUSHING CRUISE ARROW UP DIRECTION. THIS TIME SUDDENLY IT ACCELERATE AND ENGINE RPM SHOOT UP VERY HIGH AND SPEED KEPT GOING UP. IN MATER OF 2-3 SECONDS IT WAS 80 MPH. MY BREAK DID NOT WORK AND I TOOK IT OUT OF CRUISE AND IT STOP GOING UP. I WAS REALLY SCARED THAT THIS MAY GO OUT OF CONTROL. I BEEN DRIVER THIS CAR FROM FOUR YEARS AND I DON'T KNOW HOW THIS HAPPEN. I FEEL SCARY TO PUT MY FAMILY INSIDE THIS CAR. I HAVE 10 MONTH OLD AND 3 YEARS OLD DAUGHTERS. I CANT LET ANYTHING HAPPEN TO THEM BECAUSE SOME SOFTWARE MALFUNCTION IN THIS CAR. I AM AN ELECTRICAL ENGINEER AND I ALSO WORK IN AUTOMOTIVE AND NEVER CAME ACROSS SOMETHING LIKE THIS. I HOPE YOU CAN ANSWER MY CONCERN. *TR

I WAS DRIVING ON INTERSTATE 95 SOUTH WHEN I LOST THE STEERING CAPABILITY IN MY RX350 LEXUS VEHICLE. VEHICLE HAD TO BE TOWED FOR REPAIR. WAS TOLD IT WAS MY A/C COMPRESSOR THAT FAILED THAT CAUSED MY WATER PUMP TO BLOWUP WHICH CAUSED THE SERPENTINE BELT TO BREAK= $2,308. NOT SURE I BELIEVE ALL THIS. WHEN I RELAYED ALL THIS INFORMATION TO MY LEXUS DEALER THEY HAD NO COMMENT. 6,000 MILES LATER I HAD ANOTHER MAJOR PROBLEM, OIL LEAKING THAT MY LEXUS DEALER SAID HAD TO DO WITH THE ENGINE. LEXUS REMOVED AND RESEALED ENGINE FRONT COVER ASSY AND REPLACED GASKETS $2665.56 ALSO AT THIS TIME LEXUS REPLACED ENGINE FRONT OIL COOLER SUPPLY HOSE ASSY AND GASKETS AT NO CHARGE SAYING IT WAS UNDER WARRANTY. *TR

I OWN A 2007 LEXUS RX350. I WENT IN FOR AM OI; CHANGE. THE VEHICLE FAILED INSPECTION. THE MECHANIC SAID THAT THE STEERING RACK AND PINION WAS LEAKING AND THAT THE SEALS NEEDED TO BE REPLACED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE FAILURE AND CURRENT MILEAGE WAS 80,000. QUOTED $1500.00 TO $1800.00 REPAIR. *TR

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN INTO THE DEALER FOR FOR REPAIRS, THE VEHICLE FAILED INSPECTION. THE DEALERSHIP DIAGNOSIS ON THE VEHICLE WAS THAT STEERING RACK AND PINION WAS LEAKING AND THAT THE SEALS NEEDED TO BE REPLACED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE FAILURE AND CURRENT MILEAGE WAS 80,000. THE VIN WAS NOT PROVIDED.

THE DASHBOARD PRESENTS MULTIPLE CRACKS WITH NO APPARENT REASON. *JS

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE AND THE VEHICLE SUDDENLY DECELERATED. THE CONTACT DISCOVERED AN OIL LEAK IN THE GARAGE. AN INDEPENDENT MECHANIC DISCOVERED THAT THE OIL SUPPLY HOSE FOR THE VARIABLE TIMING ACTUATOR HAD RUPTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

RECALL OF SE UNITED STATES ON DASHBOARD FOR LEXUS RX350. LETTER PROMISED FIXING IT 2 1/2 YEARS AGO. TOOK 100 MILES TO DEALERSHIP THEY DETERMINED IT WAS CRACKING AND FALLING OFF DUE TO YOUR RECALL. WAITING ON DASH TO COME IN. 2 1/2 YEARS RIDICULOUS!!!!

WE TOOK OUR RX350 IN FOR A 60K MILE SERVICE AND WAS TOLD THE POWER STEERING RACK WAS LEAKING AND REQUIRED REPLACEMENT. SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY WE HAD TO PAY FULL REPLACEMENT VALUE. WE HAD NO EVIDENCE OF A LEAK IN OUR GARAGE AND ENCOUNTERED NO STEERING ISSUES PRIOR TO THE SERVICE APPOINTMENT. THIS SHOULD NOT BE CONSIDERED NORMAL VEHICLE WEAR AND TEAR. SINCE THIS IS A KNOW ISSUE, LEXUS SHOULD DO THE RIGHT THING AND COMPENSATE ANYONE WHO HAD TO PAY FOR THIS DEFECTIVE PART INCLUDING LABOR. LEXUS IS KNOWN FOR THEIR DEPENDABILITY AND THIS TYPE OF ISSUE SHOULD NOT BE PASSED ON TO THE CONSUMER. THE TOTAL COST OF THE REPAIR WAS APPROXIMATELY $1,200 WHICH IS MUCH CHEAPER THAN MANY OF THE WAR STORIES PUBLISHED IN-LINE.. *TR

THE DASHBOARD ON THIS VEHICLE STARTED TO CRACK IN MULTIPLE SPOTS BEFORE OUR EYES. THE DASHBOARD IS NOW AN EYESORE. THIS SHOULD NOT HAVE HAPPENED TO A LEXUS AND SHOULD BE REPLACED BY THE DEALER AT NO COST TO ME. READING ALL THE INTERNET INFORMATION ON THIS, LEXUS IS WELL AWARE OF THIS PROBLEM AND REFUSES TO MAKE GOOD ON SHABBY WORKMANSHIP AND PARTS TO KEEP CUSTOMERS HAPPY. *TR

AS I WAS DRIVING TO WORK AT NIGHT I NOTICED TO ENGINE GOT VERY LOUD, I PULLED OVER NOTICED BLUISH-WHITE SMOKE COMING FROM ENGINE, ENGINE OIL LIGHT FINALLY CAME ON. GOT OUT THE CAR NOTICED A STREAM OF OIL BEHIND THE CAR. MY CAR WAS STILL UNDER EXTENDED WARRANTY AT THIS TIME. I IMMEDIATELY TURNED THE CAR OFF WHEN I SEEN THE SMOKE. I LEFT THE CAR THERE. I CONTACTED THE LEXUS DEALER OF MT KISCO WHICH REFUSED TO COME AND GET THE CAR SO I HAD THE CAR TOWED AT MY EXPENSE, TO THEIR DEALER. RECEIVED A PHONE FROM DEALER THAT DAY THAT THE CAR WAS FIXED, REPRESENTATIVE WOULD NOT TELL ME WHAT WAS WRONG WITH MY CAR ONLY THAT IT WAS COVERED UNDER WARRANTY AND WAS RUDE! I FOUND OUT LATER THE NEXT DAY THE OIL COOLER LINE LEAKED OUT WHICH I FOUND OUT ON THIS SITE THIS HAS BEEN A PROBLEM WITH THE RX350. AND THEY KEPT TELLING ME THE ENGINE WAS NOT DAMAGED. RECEIVED THE CAR BACK, ENGINE WAS NOT RIGHT, NOW THE LOWER PART OF THE ENGINE HAD TO BE REPLACED! RECEIVED THE CAR AGAIN ,WITHIN A WEEK NOTICED A SOUND COMING FROM THE ENGINE, DEALER PICKED CAR AGAIN AND THEY PUT IN A CAMSHAFT! BEFORE THIS INCIDENT, I NEVER HAD A PROBLEM WITH THIS CAR, IT WAS THE BEST CAR I EVER HAD, NOW, IT IS A NIGHTMARE! AT THIS PRESENT TIME, THE CAR IS LEAKING AGAIN!! IT LOOKS LIKE OIL! *TR

LEAKING FLUID AND UNUSUAL NOISE IN STEERING COMPONENTS .I TOOK THE VEHICLE TO THE DEALER AND HAD TO HAVE STEERING RACK AND SHAFT REPLACED FOR A COST OF $2,207.00. I ASKED SERVICE REPRESENTATIVE IF THIS WAS COVERED BY ANY TYPE OF EXTENDED WARRANTY AND HE SAID NO. I INDICATED I WAS A TOYOTA DRIVER SINCE 1970 AND SAID THAT NOT ONLY HAD THIS NEVER HAPPENED TO ME ON A VEHICLE BEFORE, I HAD NEVER HEARD OF THIS ISSUE. HE TOLD ME IT WAS QUITE COMMON!! AS I HAD BOUGHT THE VEHICLE USED IN NAPLES, FLORIDA, I LOOKED UP THE REPAIR HISTORY IN THE LEXUS DATA BASE AND IMAGINE MY SURPRISE WHEN I DISCOVERED THESE PARTS HAD ALSO BEEN REPLACED AT 52,847 MILES. I WROTE TO LEXUS USA AND GOT A CALL STATING THE STANDARD LINE THAT THE REPAIR WAS BEYOND THE 1 YEAR WARRANTY PERIOD ETC. TO TOYOTA MOTORS AND ITS LEXUS DIVISION, I SAY THAT YOU HAVE LET A 40 YEAR CUSTOMER DOWN BIG TIME. I NEVER HAD ANY MAJOR PROBLEMS WITH MY TOYOTAS AND NOW THIS WHEN I THOUGHT I HAD UP SCALED TO LEXUS. I HAVE LOST FAITH IN THE TOYOTA BRAND AND I SAY "SHAME TO YOU LEXUS". *TR

DASH ON RX 350 IS CRACKING SIGNIFICANTLY. THIS CRACKING IS SO EXTREME THAT MY WIFE WAS TEMPTED TO PLACE A COVER OVER THE DASH THAT WOULD INTERFERE WITH PROPER INFLATION OF THE AIRBAG. I AM CONCERNED THAT OTHER OWNERS WILL PLACE COVERS, TAPE, ADHESIVES, OR OTHER MEASURES OVER THE BAGS AND THIS COULD LEAD TO AN INJURY.

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED MAKING A LOUD NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VTI OIL HOSE HAD MELTED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

THE DASHBOARD BEGAN CRACKING ALL AROUND THE GLOVE BOX. THE CAR HAS BEEN GARAGE KEPT AND SHOULD NOT BE CRACKING DUE TO HEAT. I RESEARCHED THE PROBLEM ON THE WEB AND FOUND THIS TO BE A COMMON ISSUE WITH THE LEXUS DASHBOARDS. I WENT TO BOTH THE DEALER AND LEXUS CORPORATE OFFICE FOR ASSISTANCE AND THE REFUSED ANY HELP. THE OFFERED TO REPALCE IT FOR $2,500. *JS

I NOTICED EXTENSIVE CRACKING OF MY DASHBOARD. I COULDN'T BELIEVE IT...IT SEEMED TO SHOW UP ALL AT ONCE, AND I HAD NEVER HAD THIS HAPPEN TO A VEHICLE BEFORE. MY RX HAS LOW MILES AND HAS NEVER BEEN IN ANY KIND OF ACCIDENT. IN 45 YEARS WE HAVE OWNED MANY VEHICLES, HAVE DRIVEN MANY OF THEM TO OVER 200,000, AND NONE OF THEM HAVE EVER HAD A CRACK IN THE DASH, MUCH LESS CRACKING ACROSS THE ENTIRE DASH! IN FACT MY SISTER IN CA HAS THE EXACT SAME VEHICLE, BUT HERS HAS 225,000 MILES, AND HER DASH IS PERFECT! IMMEDIATELY, I SUSPECTED A QUALITY ISSUE, AND ASSUMED THAT SURELY LEXUS WOULD STAND BEHIND THEIR PRODUCT. BOY WAS I WRONG! I TOOK IT INTO MY DEALERSHIP FOR AN INSPECTION, WAITED 6 WEEKS FOR A REPLY, AND WHEN NO RESPONSE WAS GIVEN, I CALLED BACK. I WAS TOLD THE VEHICLE WAS OUT OF WARRANTY (WE AREN'T TALKING ABOUT A WEAR-AND-TEAR ISSUE HERE ...THIS IS A QUALITY ISSUE!). BECAUSE MY HUSBAND DOES THE REGULARLY SCHEDULED MAINTENANCE, I WAS TOLD THAT THE DECISION NOT TO OFFER ASSISTANCE WAS BECAUSE WE HAD NOT SPENT ENOUGH MONEY WITH THEM! HOWEVER, THAT THEY SURELY HOPED I COULD GET LEXUS TO DO SOMETHING ABOUT IT, BECAUSE THEN THEY WOULD MAKE MONEY ON THE REPAIR! CAN YOU BELIEVE IT! LIKE OTHER OWNERS, I AM CONCERNED THIS WILL AFFECT THE INTEGRITY OF THE AIRBAGS. THERE ARE LOTS OF OTHER SIMILAR COMPLAINTS ABOUT CRACKING AND MELTING DASHBOARDS, AND IN SOUTH FLORIDA, THEY ARE TRYING TO GET A CLASS-ACTION SUIT ON THE PROBLEMS. COME ON LEXUS, I EXPECTED MORE FROM YOU! DON'T ADVERTISE YOUR PRODUCT AS A QUALITY PRODUCT, WHEN SHODDY PARTS ARE USED IN ITS PRODUCTION. WE BOUGHT THE RX BECAUSE WE WANTED A VEHICLE THAT WOULD LAST A LONG TIME; WE'VE HAD 2 TOYOTA AVALONS WE HAVE PUT OVER 200,000 MILES ON. STEP UP, AND STAND BEHIND YOUR PRODUCT! I WAS QUOTED A PRICE OF $1759.19 TO REPLACE THE DASH!!! *TR

LOST POWER ON HIGHWAY MY RX350 (2007) LOST POWER GOING 65 MPH ON A HIGHWAY, AND BEGAN TO SLOW DOWN QUICKLY. WITH A TRUCK ON ONE SIDE AND ANOTHER BARRELING DOWN MY BEHIND, I TRIED TO ACCELERATE BUT THE VEHICLE BEGAN TO SHUDDER AND SHAKE VIOLENTLY! BY SOME MIRACLE, I MANAGED TO SWERVE TO THE SHOULDER ACROSS 2 LANES, AND AVOIDED GETTING HIT BY INCHES! GOT THE VEHICLE TO THE LEXUS DEALER AND THEY FOUND OUT THAT IT WAS A PREMATURE IGNITION COIL FAILURE - THE VEHICLE HAS ONLY ABOUT 42000 MI ON IT. ASKED LEXUS CORPORATE TO: 1) DO A FULL INVESTIGATION SO AS TO PREVENT SIMILAR LIFE THREATENING SAFETY FAILURES, AND 2) REIMBURSE THE COST OF REPAIR AT A MINIMUM LEXUS CUSTOMER SERVICE RESPONDED WITH A VERBAL OFFER TO BEAR 10% OF THE COST OF REPAIR - AND NO PROMISE OF ANY INVESTIGATION! TALK ABOUT ADDING INSULT TO INJURY. WE'D UNDERGONE A TRAUMATIC EVENT, ALMOST LOSING OUR LIVES - MY WIFE HAD STARTED SCREAMING ON THE SIDE OF THE HIGHWAY AND WOULD NOT GET BACK INTO THE VEHICLE! I REFUSED, OF COURSE, AND PAID THE ENTIRE (AND SUBSTANTIAL) BILL MYSELF. I'D LIKE ALL READERS TO BE AWARE OF THE POWER FAILURE AND BE ESPECIALLY CAREFUL OUT ON THE HIGHWAY. ALSO BE AWARE THAT THE LEXUS PROMISE OF PERFECTION SEEMS TO BE MAINLY LIP SERVICE NOWADAYS - SAFETY APPARENTLY IS NOT IN THEIR DEFINITION OF 'PERFECTION'. TO SEE SUCH A SERIOUS INCIDENT BEING TREATED SO TRIVIALLY WAS TOTALLY AT ODDS WITH THE LEXUS MISSION AND THE LEXUS PROMISE TO ITS DRIVERS. *TR

OUR VEHICLE HAS ALWAYS BEEN SERVICED AT THE LOCAL LEXUS DEALERSHIP AND MAINTAINED IN EXCELLENT CONDITION. WITHOUT WARNING, ON 3/5/14, AS WE WERE EXITING THE FREEWAY, WE SMELLED A SLIGHT BURNING ODOR. THE OIL LIGHT THEN FLASHED INTERMITTENTLY. WE IMMEDIATELY TOOK THE VEHICLE TO THE LEXUS DEALERSHIP. WE WERE INFORMED THERE WAS ONLY 1 QUART OUT OF 6 QUARTS OF OIL REMAINING. THE RUBBER OIL COOLER LINES HAD EXPLODED, BUT WE WERE ASSURED THERE WAS NO DAMAGE TO THE ENGINE. THE COST OF REPAIR WAS $400+. 1 WEEK LATER, WE HEARD A CLICKING SOUND FROM THE ENGINE. THE DEALERSHIP ASKED IF WE COULD MAKE AN APPOINTMENT 5 DAYS LATER. WE INSISTED IT BE INSPECTED THAT DAY. 3 DAYS LATER WE HEARD BACK THAT THE ENGINE HAD SIGNIFICANT DAMAGE AS A RESULT OF THE RUBBER OIL COOLER LINES EXPLODING, AND THAT IT WOULD COST $2,800 TO DIAGNOSE, AND BETWEEN $3,800 TO $5,800 TO REPAIR. WE FILED A CLAIM WITH LEXUS CUSTOMER SERVICE DUE TO THE LOW MILES ON THE VEHICLE, EVEN THOUGH WE WERE TECHNICALLY OUT OF WARRANTY. THE DEALERSHIP APPARENTLY TOLD LEXUS CORPORATE THAT THE VEHICLE WOULD ACTUALLY COST $12,000 TO $14,000 TO REPAIR. THE BEST LEXUS CORPORATE OFFERED WAS REIMBURSEMENT FOR THE REPLACEMENT OF THE RUBBER OIL COOLER LINES. THIS IS CONCERNING FOR A NUMBER OF REASONS. UPON DOING SOME RESEARCH ONLINE, THESE PARTICULAR OIL LINES MADE OF STEEL AND RUBBER HAVE FAILED FOR DOZENS UPON DOZENS OF LEXUS/TOYOTA CUSTOMERS. A VERY SIMILARLY DESIGNED RUBBER OIL LINE FOR THE VVT-I HAS ALREADY BEEN QUIETLY RECALLED BY LEXUS. LEXUS NO LONGER USES THESE MATERIALS FOR OIL LINES. WE EXPECTED OUR VEHICLE TO LAST WELL INTO 200,000 MILES, BUT THIS WAS SIMPLY UNACCEPTABLE. IN THE END, SINCE WE COULD NOT PAY FOR THE RIDICULOUS REPAIRS, WE ESSENTIALLY WERE FORCED TO TRADE IT IN FOR CASH FROM THE LEXUS DEALERSHIP. PLEASE MAKE LEXUS/TOYOTA DO A RECALL ON THESE PARTS BEFORE SOMEONE IS HURT OR KILLED. *TR

THIS VEHICLE HAS A CRACK IN THE DASHBOARD PAD. WHILE THIS ONE ISN'T VERY LARGE, THE LAST LEXUS RX WE HAD, A 2004 RX 330, HAD CRACKS ALL OVER THE PAD. THE FORUM ON EDMUNDS.COM INDICATED THAT THERE WERE HUNDREDS OF OWNERS OF LEXUS RX AND GS MODELS WITH THIS COMPLAINT, AND THAT LEXUS REFUSED TO REPAIR THIS OBVIOUS MANUFACTURERS DEFECT. LEXUS ANSWERED MY COMPLAINT SAYING THAT THE CERTIFIED PRE-OWNED WARRANTY I HAVE DOESN'T COVER DASH PADS. I'M CONCERNED THAT THE CRACKS MAY HAVE AN EFFECT ON THE DEPLOYMENT OF AIRBAGS. LEXUS WOULDN'T ADDRESS THAT ISSUE. MAYBE IT'S TIME THAT YOU MADE THEM. *JS

THE EXTERIOR LIFT GATE BUTTON HAS BECOME A BLACK STICKY GOOEY MESS. IT IS CONCERNING THAT AN ELECTRICAL ISSUE COULD BE MELTING THE BLACK RUBBER BUTTON. FOUND MANY OTHER CASES OF THIS WITH LEXUS AND TOYOTA SIENNA'S ONLINE. HAS SOMETHING BEEN DONE ABOUT THIS OCCURRENCE? *JS

TL* THE CONTACT OWNS A 2007 LEXUS 350 RX. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED FROM THE STEERING WHEEL THAT EXPOSED FOAM THROUGH THE INTERIOR. THE MANUFACTURER WAS CONTACTED AND DID NOT PROVIDE A REMEDY. A LOCAL DEALER STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/11/2014*LJ UPDATED 1/13/2015 *JS

POWER STEERING RACK LEAKING. THIS IS A PROBLEM WITH ALL LEXUS RX MODELS 2007 AT LEAST. THIS SHOULD BE REPAIRED UNDER MANUFACTURER WARRANTY DUE TO THE NUMBER OF REPORTS FOR THE SAME PROBLEM. *TR

DRIVING ON THE HIGHWAY MY WIFE NOTICED A FILM ON THE BACK WINDOW AS WE WERE HEADED FROM ONALASKA WI TO EAU CLAIRE WI ABOUT 20 MILES FROM EAU CLAIRE THE OIL LAMP STARTED TO FLICKER THEN CAME ON SOLID. WE ALSO HEARD A FLAPPING SOUND. WE WERE NOT SURE WHAT WAS GOING ON WE STOPPED AT A KWIK TRIP GAS STATION AND CHECKED THE OIL DIP STICK AND NOTICED NO OIL. ALSO CHECKED THE BACK OF THE CAR HAD OIL FILM PURCHASED 4 QUARTS OF OIL AND DROVE TO THE NEAREST QUICK LUBE THEY DISCOVERED A SERIOUS LEAK COMING FROM A SMALL HOSE OFF THE OIL FILTER AREA I AM CONCERNED WE MAY HAVE ENGINE DAMAGE. WHY WERE WE NOT NOTIFIED BY LEXUS?? THANKS. *TR

TRANSMISSION STARTED TO SLIP ON MY LEXUS RX 2007 AWD WHILE ACCELERATING FROM 20 MPH. ENGINE REVS BUT THE CAR CANNOT SPEED UP. TRAFFIC BACKED UP BEHIND ME. FORTUNATELY, THE INCIDENT HAPPENED CLOSE TO OUR HOUSE. I COULD SLOWLY REACH HOME. I HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THAT THE TRANSMISSION NEED TO BE REPLACED. I ALWAYS GO TO THE SAME DEALERSHIP FOR REGULAR MAINTENANCE. I HAVE ALL SERVICE RECORDS UP TO DATE. I HAD THE AUTOMATIC TRANSMISSION FLUSH DONE AT 108,000 MILES. SINCE THEN, I RESEARCHED SEVERAL ONLINE FORUMS FOR SIMILAR ISSUE PERTAINING TO V6. *JB

TRAVELING DOWN HIGHWAY AT 65 MPH. VEHICLE BEGAN LOSING POWER AND EVENTUALLY STALLED. CHECK ENGINE LIGHT CAME ON. VEHICLE WOULD NOT RESTART. VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHO DID NOTHING MORE THAN REMOVE EXHAUST MANIFOLD. INDEPENDENT SHOP MADE ME AWARE OF LEXUS BULLETIN REGARDING 2GR-FSE ENGINE AND SIMILAR SYMPTOMS. I REVIEWED BULLETIN AND VERIFIED SYMPTOMS WERE EFFECTIVELY IDENTICAL TO THOSE I EXPERIENCED. VEHICLE TOWED TO JACK SAFRO LEXUS OF BROOKFIELD, WI AND LEXUS CORPORATE WAS CONTACTED BY ME AT THAT TIME. THE ENGINE WAS REMOVED AND TWO OF THE THREE BOLTS HOLDING BANK ONE VVT IN PLACE HAD COME LOOSE AND WERE RESTING INSIDE THE CRANKCASE. THE THIRD BOLT WAS ~50% OUT WHEN IT SHEARED OFF AND VVT FAILURE CAUSED ENGINE FAILURE. LEXUS CORPORATE WAS ASKED BY ME REPEATEDLY TO CONDUCT AN INVESTIGATION WITH AN ENGINEER FAMILIAR TO THE SYSTEM AND TO EVALUATE THIS (2GR-FE) FOR POTENTIALLY THE SAME ROOT CAUSE AS THE ISSUE NOTED IN THE BULLETIN. LEXUS WAS MADE AWARE, UP TO THE EXECUTIVE LEVEL, THAT THE FAILURE MODE WAS VIRTUALLY IDENTICAL TO THAT DESCRIBED AND EVIDENCE OF FAILURE WAS REPEATEDLY OFFERED. LEXUS CORPORATE CONTINUES TO REFUSE TO INVESTIGATE THIS ISSUE.

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A MECHANIC FOR A ROUTINE OIL CHANGE. THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE AFTERWARD. THE VEHICLE WAS TOWED BACK TO THE MECHANIC FOR INSPECTION WHERE IT WAS DETERMINED THAT THE ENGINE OIL COOLING HOSE WAS FRACTURE DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS REPAIRED. THE ENGINE COOLING HOSE WAS REPAIRED WITH A STEEL HOSE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR, BECAUSE THE VEHICLE HAD EXCEEDED THE WARRANTY REPAIR MILEAGE. THE FAILURE AND CURRENT MILEAGE WAS 139,569.

SHORTLY AFTER BUYING THE VEHICLE USED (ONE PREVIOUS OWNER), UPON COLD START A LOUD RATTLING NOISE COULD BE HEARD COMING FROM THE ENGINE AREA FOR ABOUT 30 SECONDS. TOOK TO A TOYOTA/LEXUS DEALERSHIP FOR ROUTINE OIL CHANGE, VEHICLE INSPECTION, AND ASKED THE TECHNICIANS TO ALSO ADDRESS THE NOISE. WE WERE TOLD THAT THEY COULDN'T REPRODUCE IT, AND THAT IT SHOULDN'T BE A PROBLEM. DRIVING DOWN THE FREEWAY IN GREATER MILWAUKEE, THE CAR STOPPED FUNCTIONING. AFTER VISITING A LOCAL MECHANIC, THEN LATER RESORTING TO A LEXUS DEALERSHIP, FOUND THAT THE VVT BOLTS HAD FRACTURED. ALL OF THIS IS EXACTLY AS OUTLINED IN NHTSA CAMPAIGN 13V395000. NOW WE HAVE A DEAD LUXURY SUV DUE TO AN ENGINEERING PROBLEM, BUT LEXUS WILL NOT PROVIDE ANY RESOLUTION TO THEIR KNOWN PROBLEM, EVEN WITH PHYSICAL EVIDENCE (PHOTOS, AND FAILED PARTS STILL IN HAND).

THE COVERING ON MY PASSENGER AIR BAG IS FLAKING OFF AND DASHBOARD CRACKING CAUSING CONCERN OF PREMATURE DEPLOYMENT. *TR

MY RX350 WAS IN FOR 60K MAINTENANCE SERVICE. I WAS INFORMED OF THE POWER STEERING OIL LEAKING. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY. I HAD A PLATINUM WARRANTY THAT JUST EXPIRED AND WAS ASKED TO REPLACE THE POWER STEERING RACK AT MY COST OF $1800. I WAS TOLD BY THE LEXUS TECHNICIAN THAT ABOUT 30% OF RX-350 2006 SEEM TO HAVE THIS ISSUE WITHIN 5 YEARS OF IN SERVICE DATE AND TOYOTA/ LEXUS ID NOT PAY ANY CONCERN FOR THE SAFETY OF THE OWNERS. I CANNOT IMAGINE THAT I AM DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS RUNNING WITHOUT OIL IN THE POWER STEERING. PLEASE REVIEW AND ADVISE ALL OWNERS OF THIS FAILURE AND ENSURE LEXUS RECALLS AND FIX THIS ISSUE FOR ALL OWNERS. THIS VEHICLE IS NOW IN ZIONSVILLE OF INDIANA. *TR

MY WIFE PARKED THE CAT IN GARAGE AROUND 8 PM 5/31/13.SHE CAME INSIDE THE HOUSE AND TOLD THERE IS SMELL OF TAR. I WENT AND SMELLED BUT DID NOT SEE ANYTHING. I THOUGHT SHE MUST HAVE DRIVEN OVER ASPHALT. ON 6/1/13 I CAME BACK FROM WORKOUT AND DECIDED TO PUT THE CAR IN DRIVEWAY FOUND POOL OF FLUID ON FLOOR BELOW THE FRONT PASSENGER SIDE. MOVED THE CAR AND CHECK WHAT IT IS, SMELL LIKE ENGINE OIL. I TOWED THE CAR TO PEP BOYS. AFTER EXAMINING THE CAR THEY FOUND OIL IS LEAKING UNDERNEATH OF ENGINE AND MENTIONED TO ME SOME KIND OF TUBE IS LEAKING. UNDERNEATH OF ENGINE BLOCK. THEY SUGGESTED TO TAKE TO A DEALER. I TOWED THE CAR AGAIN TO REDLANDS TOYOTA, REDLANDS, CA 92373. AFTER HEARING THE PROBLEM HE SAID IT IS SIMILAR TO A CAMRY PROBLEM WHICH WAS RECALLED. HE MENTIONED THE V6 ENGINE OF LEXUS RX 350 AND CAMRY ARE SIMILAR. HE CHECKED LEXUS RECALL HISTORY, IT WAS NOT RECALLED ON 6/3/13 HE CALLED ME AND INFORMED THAT VVTI OIL LINE HAVE A PINHOLE CAUSING OIL LEAK. HE ALSO REPORTED AS A RESULT OF OIL LEAK DRIVE BELT IS ALL OILY I HAD TO GO THRU HASSEL, LOSS OF TRANSPORTATION AND MENTAL AGONY NOT KNOWING WHAT HAPPENING I DID RESEARCH AND FOUND RUBBER VVTI IS PRONE TO BE LEAK (2007-2011) AND. LEXUS RE[LACED THAT PIECE WITH METAL. I CONTACTED LEXUS CUSTOMERS SERVICE, THEY WILL NOT ACCEPT TOYOTA'S FINDING. I HAD TO TAKE IT TO LEXUS DEALER. WHAT A WASTE OF TIME, GAS, AND UNNECESSARY HASSEL. . .. . *TR

DURING ROUTINE CAR MAINTENANCE, I WAS NOTIFIED BY THE TOYOTA TECHNICIAN THAT THE RACK AND PINION ASSEMBLY WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED IN ORDER TO MAINTAIN SAFETY OPERATION. THE MILEAGE AT THE TIME OF FAILURE WAS 86,817. THE TECHNICIAN STATED THAT THE ONLY FIX FOR THIS ISSUE WAS TO REMOVE AND REPLACE THE ENTIRE RACK AND PINION ASSEMBLY AT A COST OF $1,700. I BELIEVE THAT THIS IS A DESIGN DEFECT AND SHOULD HAVE BEEN RECALLED BY TOYOTA, GIVEN THE NUMBER OF FAILURES I HAVE FOUND REPORTED ON THE NHTSA WEBSITE. IT APPEARS TO BE A COMMON PROBLEM WITH OTHER LEXUS RX350 OWNERS FROM VARIOUS YEARS.

CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY LEXUS TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. *TR

HEADLAMP CONDENSATION MAKE LIGHT ON OFF. IT IS SAFETY CONCERN. *TR

NOTICED ISSUE WITH POWER STEERING WHILE TURNING ON MY 2007 LEXUS RX-350. VEHICLE INSPECTED BY TECHNICIAN AND WAS INFORMED OF THE POWER STEERING FAILURE , OIL LEAK. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY AND THE OIL WAS COLLECTED IN A BOOT UNDER THE STEERING RACK. IF THE OIL DRIPPED ON THE FLOOR, I COULD HAVE NOTICED IT AND FIX THE ISSUE MUCH EARLIER. LUCKILY I WAS NOT DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS? RUNNING WITHOUT OIL IN THE POWER STEERING? BASED ON MY DISCUSSION WITH LEXUS TECHNICIAN ONE IN EVERY THREE RX-350 2006 - 2008 SEEM TO HAVE THIS ISSUE WITHIN 5 YEARS OF IN SERVICE DATE AND TOYOTA/ LEXUS SEEM TO PAY NO CONCERN FOR THE SAFETY OF THE OWNERS. PLEASE REVIEW AND ADVISE ALL OWNERS OF THIS FAILURE AND ENSURE LEXUS RECALLS AND FIX THIS ISSUE FOR ALL OWNERS. THIS VEHICLE IS NOW IN TORONTO / CANADA. *TR

DURING MY ANNUAL STATE VEHICLE INSPECTION CONDUCTED BY A LEXUS DEALERSHIP, SERVICE TECHNICIANS INDICATED THAT ONE OF THE BOOTS ON THE POWER STEERING RACK HAD A HOLE/TEAR AND WAS LEAKING POWER STEERING FLUID, AND THERE WAS AN ADDITIONAL LEAK FROM A SEAL IN THE POWER-STEERING GEAR ASSEMBLY. THE ESTIMATE AND FINAL COST TO REPLACE THE ENTIRE RACK AND PINION SYSTEM WAS $1600+, AND I FOUND MYSELF AT THE MERCY OF THE DEALERSHIP, WHO SAID I WOULD "FAIL" MY STATE INSPECTION IF I CHOSE NOT TO HAVE THEM MAKE THIS REPAIR. I HAVE SINCE READ ONLINE WHERE NUMEROUS OTHER RX350 AND RELATED LEXUS VEHICLE OWNERS HAVE EXPERIENCED THE SAME OR SIMILAR STEERING RACK FAILURES AND SEAL LEAKS, AND THERE APPEARS TO HAVE BEEN AT LEAST 1 LEXUS RECALL CAMPAIGN ON A NON-RX350 VEHICLE FOR THIS ISSUE. UNFORTUNATELY THIS WAS NOT A WARRANTY REPAIR FOR ME, AND SINCE MANY OTHER LEXUS VEHICLE OWNERS HAVE DOCUMENTED THIS SAME ISSUE (AND SERVICE TECHNICIANS ARE QUITE FAMILIAR WITH THE PROBLEM), IT WOULD SEEM THAT LEXUS WOULD TAKE THE HIGH ROAD AND COMMENCE A RECALL CAMPAIGN FOR VEHICLES ALREADY ON THE ROAD WITH THIS PROBLEM, AND WOULD CORRECT OR ELIMINATE THIS PROBLEM FOR FUTURE VEHICLES NOW THAT IT'S A KNOWN, DOCUMENTED ISSUE. UNFORTUNATELY LEXUS DOES NOT APPEAR WILLING/ABLE TO TAKE THE HIGH ROAD ON THIS ONE. *TR

MY RX350 WAS IN FOR 70K MAINTENANCE SERVICE. I WAS INFORMED OF THE POWER STEERING OIL LEAKING. NO OIL WAS NOTICED ON THE PARKING GARAGE IN OUR CONDO . THE SERVICE TECHNICIAN SAID I SHOULD REPLACE THE POWER STEERING RACK AT A COST OF $1800. HE SAID THE BOOT WAS STARTING TO LEAK BUT AT THIS POINT I SAID I WOULD NOT REPLACE BUT MONITOR. STILL EVALUATING THE POWER STEERING OIL RESERVE AND LOOKING AT OTHER OPTIONS FOR REPAIR. $1800 IS WAY TOO MUCH TO REPLACE THIS AND BASED ON WHAT OTHERS ARE SAYING THIS IS HAPPENING TOO OFTEN ON THESE VEHICLES. *TR

THE DASHBOARD HAS DEVELOPED SEVERAL HAIRLINE CRACKS AND HAS BECOME SEVERELY BRITTLE, FOR EXAMPLE IF YOU WERE TO JUST SCRAPE IT WITH YOUR FINGERNAIL THE MATERIAL JUST PUTTYS UP LIKE CLAY. IF NOT REPAIRED, THE CRACKS WILL CONTINUE TO ENLARGE AND THE DASH WILL LITERALLY DISINTEGRATE, POSSIBLY AFFECTING THE DEPLOYMENT OF THE DASHBOARD AIR BAGS. I FEEL THAT THE DEFECTIVE DASHBOARD IS A MANUFACTURER'S DEFECT AND IT SHOULD BE REPAIRED/REPLACED BY LEXUS, AS IT IS A POTENTIAL SAFETY PROBLEM!!!!! *TR

MOISTURE IN HEADLIGHTS CAUSING SPREAD OUT LIGHT BEAM AND POSSIBLE RUST/SHORT CIRCUIT IN ELECTRICAL SYSTEM. *TR