Lexus · RX · 2020
2020 Lexus RX
1
Recall
48
Complaints
5/5
Safety Rating
The 2020 Lexus RX has 1 recall and 48 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: air bags (21 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Lexus RX page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is air bags with 21 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Lexus RX currently shows 1 NHTSA recall listed on this page and 48 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are air bags (21), unknown or other (7), fuel system, gasoline (4).
- Vehicle
- 2020 Lexus RX
- Recalls
- 1
- Complaints
- 48
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
16.4% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 23V865000December 20, 2023
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Remedy Status
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Owner Complaints
48 totalUNKNOWN OR OTHER
Apr 1, 2026
The hatchback window shattered without any known cause. It appeared to have been hit from inside the vehicle but no one was in or around the vehicle when it occurred. It was 82 degrees outside and the vehicle was parked in the shade. Lexus told me there were no known issues regar...
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AIR BAGS
CRASHFeb 7, 2026
I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle...
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POWER TRAIN
Feb 3, 2026
I own a 2020 Lexus RX 450h with approximately 129,803 miles. The check engine light came on and the vehicle stored diagnostic trouble code P0A2D, which indicates a failure of the drive motor/temperature sensor circuit that is integrated into the transmission/hybrid motor assembly...
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AIR BAGS
Sep 10, 2025
The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V365000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonab...
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AIR BAGS
Jul 31, 2025
The contact owns a 2020 Lexus RX-350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...
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TIRES:TREAD/BELT
Jul 1, 2025
Tires installed by Lexus on Sept 27, 2022 are shredding and coming apart in chunks at 37,000 miles; tire is rated 60,000 miles. This is 56% of the projected life of the tire. Previous tires, same brand and size, only lasted 29,000 miles; 1/2 of the life of the tire. Current ti...
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AIR BAGS
CRASHMay 17, 2025
The contact owns a 2020 Lexus RX. The contact stated while his wife and children were stopped in traffic, a vehicle had crashed into the rear of the contact's vehicle, which then caused a five-car chain reaction crash. The contact stated that none of the air bags had deployed. Th...
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AIR BAGS
May 15, 2025
The contact owns a 2020 Lexus RX450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal...
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AIR BAGS
Apr 22, 2025
The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall...
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UNKNOWN OR OTHER
1 injuryJan 25, 2025
SUNROOF EXPLODED WHILE DRIVING WHILE MY HUSBAND WAS DRIVING WITH A FRIEND. DEALERSHIP IS NOT ACKKNOWLEDGING IT SINCE THERE IS NOT A RECALL SO I WILL HAVE TO CALL LEXUS CORPORATE. I AM TAKING IT INTO THE DEALERSHIP TO BE FIXED AND DROPPING IT OFF THIS FRIDAY. INSURANCE ADJUSTER...
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Showing 10 recent complaints from 48 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Lexus models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Lexus RX Years
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Frequently Asked Questions
How many recalls does the 2020 Lexus RX have?
The 2020 Lexus RX has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2020 Lexus RX?
NHTSA has received 48 owner-reported complaints for the 2020 Lexus RX.
What is the NHTSA safety rating for the 2020 Lexus RX?
The 2020 Lexus RX received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Lexus RX?
The most commonly reported complaint categories for the 2020 Lexus RX are air bags (21 reports), unknown or other (7 reports), fuel system, gasoline (4 reports).
Does the 2020 Lexus RX have any recalls?
Yes. NHTSA has 1 recall on record for the 2020 Lexus RX. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.