2002 Lexus SC Complaint Log

Odometer Fraud. The contact purchased a 2002 Lexus SC430. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 110,000, and at the time of registration, it was discovered that the mileage was 220,000.

TL* THE CONTACT OWNS A 2002 LEXUS SC. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE WAS HEARD WHEN THE STEERING WHEEL WAS TURNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. ALSO, WHEN DRIVING OVER A BUMP IN THE ROAD, THE FRONT SUSPENSION PULLED TO THE RIGHT. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. *DT CONSUMER REQUESTED ISSUE BE REMOVED FROM YOUR DATABASE.*JB

LEXUS HAS EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM AIRBAG RECALL REPLACEMENT

THERE IS CONDENSATION IN THE HEAD LAMPS WHICH AFFECTS HOW WELL THEY WORK AT NIGHT. THE CAR HAS NOT BEEN MODIFIED OR HAD ANY TYPE OF INJURY THAT WOULD RESULT IN CONDENSATION BEING INSIDE THE HEADLIGHT COVERS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. IT IMPAIRS HOW WELL THE HEADLAMPS WORK.

2002 LEXUS SC430. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICOLE WAS TAKEN TO HAVE THE RECALL COMPLETED, BUT WAS TOLD THE ZONE WAS NOT CURRENTLY AUTHORIZED TO COMPLEE THE REPAIR. UPDATED 11/08/2017*JS

HAD AIRBAG RECALL DONE ABOUT 1500 MILES AGO, AIR BAG WARNING LIGHT IS NOW ON , STEADY ,ALL THE TIME

TL* THE CONTACT OWNS A 2002 LEXUS SC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAD THE SAFETY RECALL, CONCERNING THE AIRBAG INFLATOR MODULE, DONE ON MY CAR BUT NOW THE AIRBAG SENSOR LIGHT STAYS ON.

TAKATA RECALL BOUGHT THIS VEHICLE ABOUT A YEAR AGO AND HAVE NOT RECEIVED ANY NOTICE ON WHAT TO DO TO GET THIS FIXED.

DRIVING THE CAR UNDER NORMAL CONDITIONS AT ABOUT 45 MPH AND THE BRAKES WENT COMPLETELY OUT WITHOUT ANY WARNING. IM FORTUNATE THAT I DIDN'T CRASH THE VEHICLE INTO SOMETHING OR SOMEONE! CONTACTED LEXUS TO LET THEM KNOW THE ISSUE AND THEY BASICALLY LAUGHED IT OFF !! POOR CUSTOMER SERVICE!! *TR

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

RECEIVED URGENT SAFETY RECALL NOTICE ON 8/11/2014. CALLED LOCAL DEALER 8/12/2014 A.M. WAS TOLD DEALERSHIP ONLY RECEIVES ONE (1) REPLACEMENT PART PER WEEK SO I HAVE TO BE PUT ON WAITING LIST. APPROXIMATELY 8 PEOPLE AHEAD OF ME! THE LETTER [XXX] , V.P. TOYOTA NORTH AMERICA SENT YOUR AGENCY ON JUNE 19,2014, STATED THE RECALL NOTICE WOULD GO TO AFFECTED CUSTOMERS ONCE "SUFFICIENT REPLACEMENT PARTS BECOME AVAILABLE". THAT WAS 8 WEEKS AGO, YET THEY CAN STILL ONLY SEND ONE PART PER WEEK? THIS IS UNACCEPTABLE AND POTENTIALLY DANGEROUS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. AN INVALID VIN WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V312000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS NOT ABLE TO SCHEDULE AN APPOINTMENT WITH THE LOCAL AUTHORIZED DEALER. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL- THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT HAD RECEIVED THE RECALL REPAIR FOR THE AIR BAG. THE VEHICLE HAD EXTENSIVE INTERIOR AND SOME EXTERIOR DAMAGES AFTER THE REPAIRS. THE DAMAGES WERE TO THE DASHBOARD, DAMAGED THE PAINT, SCRATCHED THE TINTED WINDOWS, THE HOOD, LEATHER SEATS IN WHICH THE AUTHORIZED DEALER HAD AGREED TO FIX. THE AIR BAG INFLATOR ASSEMBLY KIT AND COSMETIC DAMAGES HAD BEEN REPAIRED. THE COSMETIC DAMAGES HAD BEEN CAUSED BY THE MECHANICS WHO HAD REPAIRED THE VEHICLE. THE SENSOR LIGHT HAD ILLUMINATED AT RANDOM AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71000. DYD

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V133000 (AIR BAGS) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE FOR THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED HE RECEIVED A LEXUS VOLUNTARY RECALL LETTER FOR THE AIR BAG INFLATER AND THE REPAIR HAD EXCEEDED A REASONABLE TIME TO BE REPAIRED. THE CONTACT FEELS THAT THE AIR BAG FAILURE COULD CAUSE THE PASSENGER INJURY AT ANY MOMENT. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 137,000.

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED AFTER SHIFTING THE VEHICLE INTO DRIVE GEAR IT SUDDENLY ACCELERATED AND CRASHED INTO A NEIGHBORS DOOR, FENCE, HOUSE AND AIR CONDITION. DURING THE CRASH BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CONTACT AND PASSENGER WERE TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CONTACT STATED THE VEHICLE ACCELERATED AFTER THE BATTERY WAS REPLACED. THE FAILURE MILEAGE WAS 49,000. UPDATED 7/22/13 *CN

GETTING TOTALLY JERKED AROUND THEY CALL AND NEVER FOLLOW UP. THIS HAS BEEN GOING ON FOR YEARS. NOT ABLE TO DRIVE THE CAR FOR YEARS NOW.

UNINTENDED ACCELERATION IN A PARKING LOT CAUSING MY VEHICL TO CRASH INTO ANOTHER VEHICLE. TOYOTA EXAMINED THE VEHICLE AND SAID NOTHING WAS WRONG WITH IT. THEY REFUSESD TO GIVE ME A LETTER SAYING THE CAR WAS SAFE TO DRIVE WHICH I REQUESTED IN WRITING TWICE. UPDATED 02/14/11 *BF

LEFT BALL JOINT FAILURE. SHEARED OFF CAUSING LOSS OFF VEHICLE CONTROL. FINALLY STOPPED JUST FEET FROM GOING OVER THE EDGE OF A DROP OFF. DAMAGE TO LEFT SIDE FRONT END COMPONENTS, LEFT FRONT FENDER AND BOTH FRONT TIRES DESTROYED. *TR

THE HARDTOP WILL NOT GO DOWN ON THE ONE SIDE - APPARENTLY THE MOTORS THAT BRING DOWN THE HARDTOP CAN BURN OUT, CAUSING THE ISSUE. FOR HIGHER-END CAR, THIS SHOULD NOT HAPPEN SO SOON. DEALER INDICATED THIS WAS A $3,000-PLUS REPAIR. I HAVE SINCE BEEN DRIVING A SC430 COUPE! *TR

TL*THE CONTACT OWNS A 2002 LEXUS SC430. WHILE DRIVING 20 MPH, A BUS CRASHED INTO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO A SCRAP YARD. THE CONTACT SUSTAINED WHIPLASH. THE DEALER WAS NOTIFIED, BUT IGNORED THE CONTACT. THE FAILURE AND CURRENT MILEAGES WERE 69,000. UPDATED 12/12/08 *CN UPDATED 12/15/08. *JB UPDATED 12/30/08. *LJ UPDATED 01/05/09.*JB

VSC AND VSC OFF LIGHTS COME ON WHEN VEHICLE IS IN DRIVE AND MOVING FROM COMPLETE STOP. THERE'S NO CHECK ENGINE LIGHT NOR THERE IS ANY DIAGNOSTIC TROUBLE CODE. REPORTS FROM DISCUSSION BOARD INDICATE THAT THIS IS WIDESPREAD AMONG TOYOTA AND LEXUS VEHICLES AND REPORTS STATED THAT TOYOTA IS NOT DOING ANYTHING ABOUT IT. *TR

TL*THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT CRASHED INTO A GUARDRAIL WHILE DRIVING OVER 50 MPH. NONE OF THE AIR BAGS DEPLOYED. THE ENTIRE FRONT END OF THE VEHICLE WAS COMPLETELY DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT IS AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 37,400. UPDATED 01/07/08.*LJ

TRUNK LID DROPPED AND HIT ME ON THE HEAD BECAUSE THE AIR(?) CYLINDERS HAVE FAILED AND WILL NO LONGER SUPPORT THE TRUNK LID WHEN IT IS OPEN. *JB

DT*: THE CONTACT STATED WHEN TURNING ON THE VEHICLE THE DASHBOARD LIGHTS DID NOT ILLUMINATE. THE DASHBOARD GAUGES COULD NOT BE READ IN DIRECT SUNLIGHT. THERE WAS A SENSOR THAT CAUSED THE DASHBOARD TO ILLUMINATE AT DUSK. THE DEALERSHIP DETERMINED THERE WAS NO WAY TO BYPASS THE SENSOR. *AK UPDATED 02/07/06.*JB

2002 LEXUS SC 430 DEVELOPED PROBLEMS WITH THE EQUIPPED RUNFLAT TIRES.*MR THE CONSUMER DIDN'T LIKE THE RUN FLAT TIRES BECAUSE THEY PRODUCED UNBEARABLE ROAD NOISE AND MADE THE VEHICLE DIFFICULT TO HANDLE. WHEN THE TIRES ENCOUNTERED GROOVED PAVEMENT THE STEERING BECAME DIFFICULT TO CONTROL. DURING A ROUTINE OIL CHANGE THE CONSUMER WAS TOLD THAT 2 OF THE TIRES WERE BULGING AND ON EXHIBITED EXCESSIVE WEAR ON THE INSIDE. *NM

I OWN A 2002 LEXUS SC430 WHICH HAS BRIDGESTONE POTENZA RUNFLAT TIRES ON IT. I PUT ON A NEW SET OF TIRES 1 YEAR AGO AND 17,000 MILES LATE, THE VEHICLE IS ALL OVER THE ROAD, TIRES WEAR EXCESSIVELY ON THE INSIDES, AND I'VE HAD IT ALIGNED ABOUT 3 TIMES IN THAT 1 YEAR. A FRIEND OF MINE HAD THE SAME VEHICLE AND HE HAD TO GET RID OF IT FOR THE SAME PROBLEM. THE TIRES BECOME VERY NOISY AND IT SOUNDS LIKE ALL THE WHEEL BEARINGS ARE BAD. THE LOCAL DEALERSHIP IS TRYING TO TELL ME THAT THIS HIGH PERFORMANCE TIRE ONLY LASTS 10,000 MILES, BUT WHEN I BROUGHT THE CAR TO AN ALIGNMENT EXPERT AT ANOTHER REPAIR SHOP, HE STATED THAT IS IS DEFINITELY AN ALIGNMENT PROBLEM WITH THE CAR AND THAT THERE WAS PLENTY OF TREAD LIFE LEFT ON THE REST OF THE TIRES. UPON FURTHER RESEARCHING THIS ON THE HTTP://LEXUSOWNERSCLUB.COM, I FOUND OUT THAT MANY OF THE SC430 OWNERS ARE EXPERIENCING THE SAME TIRE WEAR/STEERING PROBLEM AND THAT THE CAR WAS BUILT WITH A NEGATIVE CAMBER AND THAT PUTS MORE WEAR ON THE TIRES. PLEASE LOOK INTO THIS WIDESPREAD PROBLEM AS IT DOES GREATLY AFFECT THE STEERING AND SAFETY OF THE VEHICLE. WE ARE UNABLE TO DRIVE IT ON THE OPEN HIGHWAY FOR THIS PROBLEM AND THE LEXUS COMPANY IS BLAMING THE PROBLEM ON THE POTENZA TIRES. THANKING YOU IN ADVANCE FOR YOUR TIMELY ASSISTANCE ON THIS. *JB

THE LOCATION AND THE WAY THE SEAT RECLINES BACKWARDS UNTO THE PASSENGER SEAT, CAUSES A SAFETY RISK. CONSUMER ACCIDENTALLY ENGAGE THE BUTTON TO DECLINE THE SEAT UPON EXITING THE VEHICLE AND ALMOST SQUASHED THEIR TODDLER SEATING IN THE REAR SEAT.*AK

BRIDGESTONE POTENZA RUNS FLAT-SIDEWALL FAILURE-RUN FLAT FEATURE FAILED RUINING WHEEL, BUBBLE APPEARED ON SIDEWALL OF 2 TIRES. *LA

I JUST CAN CONFIRM ALL THE OTHER COMPLAINTS ABOUT THE SC430S HANDLING. DANGEROUS - ESPECIALLY ON ROUGH ROADS. CAR TENDS TO FOLLOW ANY KIND OF ROAD ABNORMALLY. I COMPLAINED AT LEXUS FROM THE FIRST DAY (OVER TWO YEARS NOW). REPLACED RUN FLATS, STILL NOT ABLE TO HANDLE THE CAR. SEEMS TO BE A SUSPENSION RELATED PROBLEM. LEXUS THINKS THIS IS NORMAL- HA HA - $70000 PIECE OF SHI.. I'M TOTALLY UPSET ABOUT REACTION FROM LEXUS DEALER AND CUSTOMER SUPPORT. *JB

SUV BEHIND US AT A LIGHT WITH HIGHLY IRRITATING BRIGHT LIGHTS THAT EVEN OUR SPECIAL REAR VIEW MIRROR DIDN'T REDUCE VERY MUCH. THESE LIGHTS ARE UNNECESSARY AND ALL OUR PASSENGERS COMPLAINED BITTERLY THAT THOSE LIGHTS SHOULD BE OUTLAWED.*AK

WHEN THE VEHICLE HIT ANY KIND OF VARIANCE IN THE ROAD THE STEERING WHEEL WOULD PULL EITHER RIGHT OR LEFT. NLM *TT *JB

I OWN AN "02 LEXUS SC 430..WITH RUN FLAT TIRES. THE TIRES PULL BADLY WHEN RUNNING ON UNEVEN GROUND..SOMETIMES THE PULL IS SO BAD YOU MUST HOLD THE WHEEL FIRMLY OR YOU CAN LOSE CONTROL OF THE CAR. IT IS NOT SAFE. MY WIFE IS AFRAID TO DRIVE THIS CAR. THE SERVICE ADVISOR AT 2 DEALERSHIPS TOLD ME THAT IS NORMAL FOR RUN FLAT TIRES. I WENT TO A TIRE DEALER..HE TOLD ME THE SAME THING. THESE TIRES ARE NOT SAFE..AND SHOULD BE INVESTIGATED BY YOUR AGENCY. *NLM

MY NEW CAR IS EMITTING A "ROTTEN EGG SMELL" WHEN I ACCELERATE. I AM BEING TOLD BY THE DEALER(STERLING MCCALL LEXUS) THAT THERE IS NOTHING THAT THEY CAN DO. ALSO THAT THEY KNEW THEY WERE HAVING A PROBLEM WITH THE 430 ENGINES. THIS SHOULD HAVE BEEN REVEALED TO ME PRIOR TO MY PURCHASING THE VEHICLE. TS

THE NEW BLUE LIGHTS IN NEW CARS CREATE BLINDNESS WHEN APPROACHING AT NIGHT. EVEN FROM BEHIND IN REAR VIEW MIRROR THEY CREATE BLINDING DISTRACTION.

WHILE IN MOTION AND IN INCLEMENT WEATHER, THE VEHICLE WENT INTO A 360* SPIN, WHILE MOVING AT ONLY 25 MPH. THE VEHICLE LOST ALL TRACTION. THE BRAKES ON THE VEHICLE ARE INOPERABLE. WHILE ON AN INCLINE AND BRAKING FROM ABOUT 5 MPH THE VEHICLE JUMPED AN ISLAND BEFORE THE BRAKES STOPPED IT. *JG

MY SC430 HAS HAD A STRONG SULFUR SMELL FROM THE EXHAUST SYSTEM (AFTER MEDIUM TO HEAVY ACCELERATION) SINCE IT WAS NEW. WHEN I FIRST MENTIONED IT TO THE SERVICE DEPARTMENT THEY TOLD ME I NEEDED TO PUT A FEW THOUSAND MILES ON IT AND IT SHOULD GO AWAY. I GAVE IT SEVERAL THOUSAND MILES AND IT DIDN'T HELP. THEY THEN CHECKED IT OUT AND TOLD ME THEY COULDN'T FIND A PROBLEM AND REFERRED ME TO A SERVICE BULLETIN THAT SAID I SHOULD TRY A DIFFERENT BRAND OF FUEL. I TRIED EVERY BRAND OF FUEL SOLD IN MY AREA (CHEVRON, UNION 76, SHELL, MOBILE, TEXACO, ARCO, ASTRO, ETC.) AND NONE OF THEM MADE ANY DIFFERENCE. MY DEALERSHIP THEN RAN EXTENSIVE TESTS ON MY VEHICLE AND SAID IT WAS PERFORMING NORMALLY. I'M EMBARRASSED TO HAVE ANYONE RIDE IN MY CAR. I REQUESTED LEXUS BUY IT BACK AT KELLY BLUE BOOK PRICE AND THEY SAID BECAUSE IT WAS OPERATING NORMALLY THEY WOULDN'T DO ANYTHING FOR ME. THEY SHOULD TELL POTENTIAL BUYERS THAT THEY WON'T BE ABLE TO DRIVE WITH THE TOP DOWN UNLESS THEY DON'T PLAN TO ACCELLERATE TO FREEWAY SPEED OR PASS ANYONE.*AK

ABOUT A YEAR AGO I BOUGHT A 2002 LEXUS SC 430 HARDTOP CONVERTIBLE. THE TIRES HAD TO BE REPLACED AT 11,000 MILES BECAUSE THE INSIDE TREAD WAS CUPPING AND MAKING HORRENDOUS GROWLING AND VIBRATION NOISE. I CALLED LEXUS AND THE FACTORY REP CAME OUT AND TALKED TO ME AND SAID THEY ALL DO THE SAME THING AND THE PROBLEM CAN'T BE FIXED. I COULD NOT SEE THE PROBLEM AND THE TIRES LOOKED PERFECT UNTIL YOU REMOVED THEM AND EXAMINED THEM. MY WORRY, APART FROM THE $2,000.00 TO REPLACE THE TIRES IS THAT THE VIBRATION OF THE TIRE AT HIGH SPEED COULD CAUSE A FAILURE. I FEEL THAT LEXUS KNOWINGLY SOLD A CAR WITH AN INHERENT DEFECT IN THE STEERING WHICH COULD CAUSE SERIOUS HARM IF NOT FIXED. LEXUS GAVE ME A NEW SET OF TIRES BUT I DON'T BELIEVE THEY SHOULD GET A PASS ON THIS. *AK

ANGLE OF THE REAR WINDOW, THE RELATIVELY NARROW APERTURE OF THE GLASS AND THE LARGE HEADRESTS ON THE REAR SEATS CONSPIRE TOGETHER TO SEVERLY RESTRICT THE DRIVER'S VIEW OUT OF THE REAR VIEW WINDOW. IT IS NEARLY IMPOSSIBLE TO SEE ANYTHING ALONG THE REAR "FLANKS" OF THE VEHICLE OUT OF THIS WINDOW WHILE DRIVING. MY SUGGESTION WOULD BE TO INCREASE THE SIZE OF THE VIEWING APERTURE, USE A "LOWER PROFILE" HEADREST IN THE BACK SEAT (LIKE THE ONE IN THE MIDDLE BETWEEN THE TWO REAR SEATS), OR A COMBINATION OF BOTH.*AK

COMPLAINING OF THE NEW BRIGHT HEADLIGHTS ON SOME CARS. I HAD ONE BEHIND ME AT NIGHT AND IT REALLY WAS HARD FOR ME TO SEE BECAUSE OF THE BRILLANCE IN MY REAR VIEW AND SIDE MIRROR. *AK

ALL XENON HEADLIGHTS SHOULD BE BANNED. THEY BLIND ONCOMING DRIVERS !!!

SPEED CONTROL FAILURE CAUSED VEHICLE TO LOSE CONTROL. *AK

WHILE THE CONSUMER RINSED THE VEHICLE AT A CAR WASH HE NOTICED THAT THE PAINT FINISH BEGAN TO PEEL AWAY FROM THE BODY OF THE CAR. PH *NLM