2013 Lincoln MKS Complaint Log

Lose the ability to control the steering of the vehicle

The Lincoln was parked. When I started the car, the steering wheel would not move at all to the right or left. Simultaneously, the warning appeared that said, Power steering fault. The car was towed to the dealership. They diagnosed the car and fixed the software and replaced the steering module. Apparently, there was a recall on Lincoln MKS vehicles in 2015. I did not own the car at that time. The dealership service person said there was no recall on the VIN for this car. The notice on this website said No Unrepaired Recalls. My concern is that if the car was in motion and the power steering turned off there could have been an accident and injuries as a result.

The contact owns a 2013 Lincoln MKS. The contact stated that while reversing, there was a huge blast of white smoke coming from the exhaust pipe. There were no warning lights illuminated. The vehicle was taken to the local dealer for routine maintenance and was diagnosed and determined that the water pump was leaking, the turbo charger was losing power, the power transfer unit was overheating, and the water pump was overheating. The water pump was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

Rear camera backup camera fails to show, says to contact dealership and does not display image although camera is properly intact.

REAR CAMERA ON 2013MY LINCOLN MKS has been replaced and the replacment continues to fail. The camera either does not work producing no image, the image is upside down, or the image is grainy. The original camera failed and I replaced it and the replacement is failing the same way. I have spent over $1000 replacing this rear camera. It seems the new camera installed is the same one getting recalled on new vehicles and I believe my rear camera should be part of this recall since it was a replacment part.

Ill be driving and my car will whip me right off the road

Power steering assist faulty. To regain power steering control turn the car off. Throughout the past six months, this happened several times.

The contact owns a 2013 Lincoln MKS. The contact stated that while driving at various speeds, the vehicle stalled with several undisclosed messages displayed on the instrument panel. Due to the failure, the vehicle was towed to a dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle remained with the dealer. The failure mileage was approximately 148,000.

The contact owns a 2013 Lincoln MKS. The contact received notification of NHTSA Campaign Number: 13V227000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

The climate control system malfunctions by raising the temperature for the heater without any input. When turned off, it turns on by itself and resumes raising the temperature until it maxes out. This occurs when first started and also while driving, causing a severe distraction as the beeping is distracting and the temperature will not stop rising even when the My Temperature buttons are pressed to decrease the temperature. Other MKS owners have complained online. The car is available for inspection upon request. Sustained distraction while trying to find the temperature adjustment buttons and the off button lasts too long, creating a serious driving danger and large potential for an accident, even a head on accident. I have only experienced this when using the heater. It has not happened to me in the summer yet. I have not taken it to a dealer, yet. I will soon to find out how much they want to charge me for their vehicle design failure. The vehicle has not been inspected by others. There were no warnings or messages or symptoms. They first appeared within the last six months and have gotten worse with time. Now the runaway climate control occurs more frequently while driving.

I was driving my 2013 limcoln mks and all of the sudden I could not turn the vehicle left or right. Then I had these 2 warnings: power assist fault and service advancetrac. This is very dangerous. It caused me to run my car into wall in front of me. It could have been a person. I called lincoln and was told there were no active recalls, yet no repairs ever on my steering. SO even though there was a recall for 2011-2013 limcoln mks power steering, it did not include my vin. I guess they just don't want to have to take responsibility. It boggles my mind how they can include or not include certain vins because my vehicle had the same thing happen as the recall for same year make and model, yet not my vin and it is allowed. Then when I get on the nhtsa website and see all of these same complaints, that it is perfectly ok because why? What is it, a sneaky way to continue with population control because covid didn't quite kill enough people for the government to reach their potential? This is ludicrous. It is ridiculous. It is unsafe. It is horrific that vehicles like mine are even allowed to drive on the road, with such a high risk on the road....seriously, why is my vin not included and what is the criteria when there is a recall for certain year make and model, why aren't every vehicle matching that year make and model included. To exclude them would mean that it had to be thoroughly investigated and investigating that thoroughly would mean to discover that indeed that vehicle should also be included. Maybe this recall is only for the elite and not for the meek. All created equal....not even close.

The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the steering wheel was difficult to turn. The contact stated that the steering wheel failed to turn to the right or the left. The vehicle was driven to the residence. The contact's brother checked the power steering fluid level; however, the fluid level was sufficient. The contact researched and discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was informed that the repair would not be covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 103,000.

The contact owns a 2013 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The power steering assist warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with the power steering gear being inoperable. The vehicle was not repaired. The contact stated the vehicle was taken to an independent mechanic and was informed about NHTSA Campaign Number: 15V340000 (Steering). The contact was relating failure to that recall. The manufacturer was made aware of the failure and confirmed the vehicle was not included in any recalls. The failure mileage was approximately 88,000.

Steering wheel became hard to turn suddenly, i then searched online saw the recall from ford that was reported years ago in 2016 and when i called the dealer to fixed he told me the recall is expired and they cannot service my car under the recall. Dealer suggested i should pay out of pocket. i just feel like it so unfair and such a safety hazard i didn't know anything of the recall when i bought the car in 2021 and because it's just happening now in 2024 the dealer won't cover the recall because the recall expired.

My power steering doesn't work at all it was sometimes not working and I shut it off and then turned it back on and then it worked for a few weeks and now it's completely gone and I can't steer the car

Steering system made a whining, humming noise while driving, and steering control was not completely possible as the vehicle wandered both left and right. Subsequent investigation by dealer showed the steering rack was compromised, and replacement effected.

The contact owns a 2013 Lincoln MKS. The contact stated that after starting the vehicle, the Electronic Power Steering Assist warning light illuminated, and the steering wheel was stiff with very limited maneuverability. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 188,700.

Electric steering rack went out, almost crashed due to the effort required once this happened. If anyone else was driving it would not have worked out luckily I was able to two hand gorilla the steering wheel around to prevent an accident. Very unsafe. Was a recall back in 2015 that the dealer says is expired ??? I think NHTSA needs to re-open an investigation into these steering rack failures now that the cars are older and getting more mileage on them

The electric power steering assist system shut down and the lane keep assist warning appeared and the steering wheel immediately became difficult to maneuver to turn left or right. It eventually locked while driving on the highway. I could have gotten in a serious car crash. I checked and there was a recall placed by the manufacturer 6/2/2015 (15S18). However, I was told by the manufacturer customer care representative that my VIN number was not part of the recall (although it met the criteria for the recall).

While driving down the road, my car’s power steering gave out when pulling into the gas station. The information center stated that my power steering system had a failure. It also stated that my lane departure system had a failure when doing research on this problem I found there was a recall for my year and model, but once I reached out to the dealership they told me that my Vin was not covered so I am reaching out to see if there can be another recall put in place for the vehicles that have not been serviced

The control panel that operates the heat/ac, audio controls and also houses the hazard light button has a high failure rate and will do its own thing or fail to operate all together. The volume will randomly max out by itself creating a blaring unbearable loudness and you have to hit the tap/hot the unit for it to stop. The heat /ac will also do whatever it wants randomly. The hazard light button will also not work randomly. I've talked to other MKS owners and this is very common issue to have.

Ford Port Richey overcharged for diagnosis. Claim on credit report still owe them. Same with Ferman Ford Clearwater overcharged key. Said need two in order to program ECM. Broke two other things. Wiper cord and guitar strings were cracked.

Craig Briones 7225 Catalina Isle Drive Lake Worth, Florida 33467 Al Packer Lincoln 1530 North Military Trail West Palm Beach, Florida 33409 3-14-2023 Lincoln MKS (VIN# 1LNHL9EK3DG617409) On March 1, 2023 I brought my 2013 Lincoln MKS with 61,350 miles to Al Packer Lincoln. I have been using Al Packer for routine maintenance and repairs for some time. I noticed a lot of oil coming from the PTU of my vehicle. I complained to Brian Bailes (service writer) and Tim Olson (fixed operation director) that this leak should have Been noticed when my engine oil and filter service was done. It should not have been me to identify a known defect. I explained I wanted the PTU diagnosed and if a new one was needed I wanted the latest model With a Drain plug. I further explained that this is a known Defect and I don’t want to put back the same unit just to have it fail again. I ONLY HAVE 61,000 MILES ON MY VEHICLE. A unit was installed by Al Packer Lincoln but no one ever checked if it did in fact have a Drain port and no one ever called me to approve a unit without the drain. Lincoln/Ford now recommended PTU FLUID CHANGE at 20,000 to 30,000 miles. Hence the drain plug. I have a Lincoln extended service warranty. When I arrived at Al Packer Lincoln on March 14th 2023 I requested to see the unit installed onto my vehicle. I was told it was the latest model (AT4Z7251G). There is a DT4Z7251G, This model supposedly has the drain plug, why didn’t I get this one. Upon inspection there was no drain plug. The unit had paint pen markings all over it however NO STAMPED “G” UNIT ON THE INSTALLED UNIT. I REQUESTED THE parts invoice and was never given one. Where is the paper trail from Lincoln? Why would Lincoln install a non serviceable unit when it will just fail again. I was charged an additional $90.00 for Al Packer to inspect axle boots and the rear differential when this should be included in routine maintenance. Not a great way to protect customers from fut

while driving the power steering would lock , I check and found out that 2913 lincoln mks was recall but my vehicle ID did not match . I call lincoln company and was told nothing could be done for my car,

Front differential leaking oil

Power steering unavailable total fault at 140,000 miles. Warning came on that power steering assist was not available. Starting at 64000 miles this error would happen and it would clear by restarting the car, or disconnecting the battery for 15 minutes and restarting the car. This time it did not clear, and manual steering without power assist is unsafe and difficult. NHTSA recall 15V340 000 document states ALL 2013 Lincoln MKS but my vin is not coming up in OASIS for Ford/Lincoln recall #15S18. Marina Ford in CA diagnosed this is the steering gear sensor fault same as other vehicles with this recall but my VIN does not qualify. VINS in this range are not sequential and documentation says ALL 2013 Lincoln MKS are affected but my repair is denied due to VIN not being included. Requesting adding my vin to the recall as this is a $3700 repair not covered according to OASIS. Sadly, the gear sensor does is not able to be replaced by itself and the entire gear/steering rack has to be replaced to fix the sensor fault according to Marina Ford (Los Angeles) Service advisor/Manager. Without power steering on this vehicle, some safety features are disabled and car cannot make evasive turns. When the last fault occured I nearly caused an accident as I crossed a double yellow line into oncoming traffic before I could manually correct the position.

The contact owns a 2013 Lincoln MKS. The contact stated that after starting the vehicle, the steering wheel became difficult to turn while attempting to reverse the vehicle. The contact stated that the power steering assist warning light was illuminated. The contact took the vehicle to the local dealer; however, the vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.

The contact owns a 2013 Lincoln MKS. The contact stated that upon starting the vehicle, the power steering intermittently failed to operate as needed, without warning. The contact called the local dealer and was informed that there were no recalls associated with the VIN. The contact was provided an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure; however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

rear-view camera issue causing inverted, distorted, or blank image. I paid to replace the camera when I purchased the used vehicle. The replacement rear view camera installed at the dealership has the same issue. I would like this rear view camera to be part of the recall ongoing for rear cameras as apparently the replacement parts have the same issue. This rear view camera was replaced and continues to fail on my 2013 Lincoln MKS.

The contact owns a 2013 Lincoln MKS. The contact stated while driving approximately at 55 MPH, the contact lost power steering. The contact stated that the "loss of power steering" warning light was illuminated. The contact managed to steer the vehicle off the side of the road, however, the vehicle steering remained locked. The contact had the vehicle towed to an independent mechanic who diagnosed the failure as related to NHTSA Campaign Number: 15V340000 (Steering). The vehicle had not been repaired. The contact stated that he had experienced a loss of power steering before, but had managed to return the functionality by turning the vehicle off and on. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.

The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle lost motive power. The vehicle was restarted and driven without further failure. Additionally, the contact stated that recently after the vehicle was started, the power steering assists failure warning light illuminated. The contact checked the power steering fluid level, and the level was sufficient. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched and discovered NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) and 15V34000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact was informed that the repair was not included in the recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,698.

The contact owns a 2013 Lincoln MKS. The contact stated while driving 55-60 mph, she lost control of the vehicle and crashed into a guardrail. The contact stated no warning light was illuminated. No air bags deployed. The contact did not sustain any injuries nor sought medical attention. No police report was filed. The contact stated she continued driving to her residence. The contact's father inspected the vehicle and noticed the toe link was fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

The contact owns a 2013 Lincoln MKS. The contact stated while driving 45 MPH, the power steering assist failed without warning. The contact pulled over and restarted that vehicle but the failure persisted. The contact used excessive force to steer the vehicle home. The manufacturer was notified of the failure and referred him to a dealer. The vehicle was towed to a dealer where it was diagnosed with power steering assist failure. The contact was also informed that his vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle had yet to be repaired. The failure mileage was approximately 150,000.

The contact owns a 2013 Lincoln MKS. The contact stated while his wife was driving at 40 MPH, the steering wheel locked up, almost causing her to lose control of the vehicle. There was no warning light illuminated. The contact's wife slammed on the brakes and veered to the side of the road. The contact's wife wiggled the steering wheel and was able to continue driving. However, the failure reoccurred while driving at 65 MPH. The vehicle was taken to an independent mechanic where it was it was diagnosed that the steering gear needed to be replaced. The independent mechanic informed the contact that the failure was associated with a recall and referred the contact to the dealer. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

Water pump failure or malfunctioned causing the engine to over heat and then to engine stall going 75 mph. After having it towed it was determined the water pump was leaking. It put myself and others at risk of an accident. The water pump sits directly in the center of the engine so it can’t be inspected so easily and only option is to just replace. The water pump was confirmed by a licensed Lincoln Certified Dealer and failed at 69,639 miles. Many others have reported having this same issue. There was a warning signal that flashed as the engine reach an overheating temp, but there were none prior the incident .

The contact owns a 2013 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the power steering assist fault warning message was displayed and the vehicle experienced a loss of power steering assist. The contact restarted the vehicle while attempting to correct the failure however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

The contact owns a 2013 Lincoln MKS. The contact stated that while attempting to close the front driver's side door, she heard a beeping noise. The contact then stated that when she placed the shifter in reverse(R), the screen failed to display an image and the defogger failed to operate. Additionally, the contact stated that she noticed that the vehicle was overheating and that the hood was discolored. There were no warning lights illuminated. The vehicle was not repaired. Additionally, the contact stated that when she placed the gear shifter into reverse(R) the defogger failed to operate as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

PTU power transfer unit failed at 58,478 miles

The contact 2013 Lincoln MKS. The contact stated that upon starting the vehicle, the heating system activated independently and was blowing hot air on a 90-degree summer day. The contact stated that the failure had been recurring and persisted while driving. Upon investigating the failure online, the contact related the failure to the Front Control Interface Module (FCIM). The dealer and the manufacturer were notified of the failure and informed the contact that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

We just purchased this car and shortly after we were driving home and it just starts beeping and suddenly the heat comes on full blast, no one is touching the controls. This happens quite frequently and once it starts rising there doesnt seem to be a way to stop it. A simple google search shows that this is a well known problem by lincoln and happens a lot, there are a lot of forums and videos all showing the exact same issue. This is a major safety concern as it causes a distraction from the noise and sudden temp change, causes distractions as you frantically hit buttons trying to get it to stop, and could even cause the window to fog up. My dealer said its not covered by any recalls or warranty and wants $1000 to fix it. I called the lincoln help line and they said to report the issue to you.

The contact owns a 2013 Lincoln MKS. The contact stated that water was leaking into the vehicle. The vehicle was taken to the dealer where it was diagnosed that water was leaking through the sunroof as the drain had not been cleaned. The vehicle was repaired. The contact stated upon starting the vehicle, the front passenger's side headlight failed to illuminate. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the headlight failed due to water damage. The dealer diagnosed that the front passenger's side headlight needed to be replaced; however, the dealer declined to replace the headlight under the warranty. The manufacturer was notified of the failure and informed the contact that the repair was covered under warranty. However, the dealer informed the contact that the vehicle could not be repaired under the warranty. The vehicle was not repaired. The failure mileage was approximately 90,000. The VIN was unavailable.

while driving on highway power steering assist failure light went on after power steering stopped working. Vehicle has only 60000 miles and both dealer and ford were notified and both said vehicle was not covered by recall after vin was supplied to them.Analysis coeds U 0416 , U 0415 and u 3000 were found and dealer offered to replace steering gear at cost of $4000.00

Sudden loss of power and deceleration. This happens intermittently and sets a code P2111 every time. Can drive for days between incidents and never know when it will happen. Gives no warning just shuts down immediately. This is very dangerous and my wife almost got hit yesterday in traffic due to malfunction

The contact owns a 2013 Lincoln MKS. The contact stated that while driving at low speeds, the "electric power steering assist system, service required" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle while driving at various speeds. The contact had then taken his vehicle to an independent mechanic where the vehicle was diagnosed with a loss of electrical power steering assist and linked the failure to NHTSA Campaign Number: 15V340000 (Steering). The contact then called a dealer and was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 87,000.

The contact owns a 2013 Lincoln MKS. The contact stated that while driving, the steering wheel was difficult to turn and had switched to manual mode, and was inoperable. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the power steering sensor needed to be reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The contact stated that the failure was like NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 92,000.

Power Steering Issues. Power steering completely locks up or totally doesn’t work most times. Unable to turn steering wheel. Have been told by several mechanics they have say the same issue with other Models that have been recalled. Some VIN numbers are not being recalled.

The HVAC controls are touch sensitive/haptic. They fail with high frequency at low mileage. My vehicle has 70k miles, it started at 65k. They won't allow control of the HVAC system or activation of the front defrost/defog. The touchscreen controls can not over ride the fault which means no driver control. When it faults, the HVAC goes to the highest setting of 85deg F, the blower goes to high and can't be changed which is a defrost/defog safety issue. Sometimes it will stop if you continue pressing "OFF" for 5-10 minutes. It will continue beeping which is distracting and can be indistinguishable from other warning sounds. Also a safety issue. Very common problem on the 2013-up Lincoln MKS & MKT. If parts can be located, it's at least a $1,200 repair.

Issue: Power Steering INOP U3000-49 Control Module Failure Pro Date 5/2012. Steering wheel locked making it difficult to turn wheel and drive car safely. Problem was confirmed by 2 Mechanics, one being the Dealership- Chapman Ford Lincoln. A Warning lamp came on: Power Steering Assist Fault.

My power steering suddenly went out with message “power steering assist fault” and “service AdvanceTrac.”

The contact owns a 2013 Lincoln MKS. The contact stated while starting the vehicle, the steering wheel became difficult to turn. The contact stated that the power steering assist fault warning light was illuminated. The contact was able to drive to her residence. The contact called an independent mechanic and the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.