NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Lincoln MKT. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I was driving home from work thru a construction area and all of a sudden my power steering/collision warning came on and the signal with the slippery tire car symbol. My power steering went out i almost hit a concrete wall but was able to steer car in development off main road Power steering out and will not operate. Says no recalls on 2010 but online same issue with 2012 and has recall im lucky i was seriously hurt or killed. Shooken up in Florida
Front sub frame rusted out completely on drivers side, passenger side is fine. The frame could separate at any time which could cause you to loss control of car without warning. Took car to get lower control arm replaced and repair shop saw rust damage to sub frame and took pictures. Called Ford to tell them about issue, they are having a dealer inspect it on 11/25/2022.
4th time in 12 years that the moonroof has broken and the side shields that hold each side in place need to be replaced. This is a recurrent issue at least with me on this vehicle causing my roof to stay open until fixed. Not sure if tis because the roof is so big or if its just faulty equipment/engineering. But I think every three years is a bit much
There is an apparent transmission issue and, according to my research, it is somewhat common with this model vehicle. There is an intermittent problem with shift delay and/or "jumping" during acceleration from first gear. Often happens at stopped position at light and is dangerous if turning in front of oncoming traffic. I was hoping for a recall on this issue, but guess I'll have to take it to a repair shop at my expense. As for any warning lights.... about a month ago, the check engine light came on while we were traveling, but went away on its own by the time we got home a couple days later, so don't know if it is related or not? Below ask when "incident"occurred, but it has happened multiple times so I will just list first approximate date.
I was driving the car and the power steering went completely out without warning and almost caused a serious collison. After researching the car I found that there were multile issues with the power steering modules on these vehicles, this car needs to be repaired by the manufacturer, this is a defect.
The steering all of a sudden became impossible to turn the vehicle. I almost had an accident trying to get over to the shoulder. While pulling over on the shoulder the warning signal on the mirror didn’t tell me that another car was next to me. These issues could have cost me my life
TURBO HAS GONE OUT BUT THIS MAKES THE SECOND TIME THAT THIS HAD HAPPENED. I HAVE INVESTIGATED THIS PROBLEM WITH OTHERS AND HAVE FOUND THE SAME PROBLEM WITH THE TURBOS! I NOTICE IT SMOKES EXCESSIVE AND WAS TOLD ITS A FIRE HAZARD AND NOT TO DRIVE ON HIGHWAY. THIS PROBLEM OCCURRED WHILE DRIVING ON THE STREET WHEN IT BEGAN LOSING POWER TO ACCELERATE!
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING FAILED AND STEERING WHEEL LOCKED. THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL TIMES BEFORE RETURNING TO NORMAL OPERATION. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RE-STARTED AND THE STEERING REMAINED IN THE LOCKED POSITION. THE CONTACT AGAIN ATTEMPTED TO TURN OFF AND RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. GERVAIS LINCOLN, INC (24 REISS AVE, LOWELL, MA 01851, (978) 454-5696) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED WHILE DRIVING 10 MPH, WHEN THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER MALL OF GEORGIA FORD LOCATED AT 4525 NELSON BROGDON BLVD, BUFORD, GA 30518, (678) 515-9339, WHERE IT WAS DIAGNOSED WITH NEEDING STEERING MODULE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INFESTATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 150,000.
AT CERTAIN OF DRIVING OR STATIONARY THE POWER STEERING JUST QUITS WORKING AND THE VEHICLE IS EXTREMELY HARD TO STEER. IT IS ALMOST IMPOSSIBLE TO PULL OVER TO SAFETY. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.
THE POWER STEERING CUTS OUT WHILE VEHICLE IS IN MOTION. ERROR MESSAGE STATES POWER STEERING ASSIST FAILURE, TYPICALLY DURING A HARD TURN AT LOW SPEED SUCH AS IN OR OUT OF A PARKING SPOT. 15V340000 RECALL IS FOR THE NEXT MODEL YEAR AND THE DEALER AND MANUFACTURER HAVE STATED THIS VEHICLE CANNOT BE FIXED UNDER THAT RECALL.
CATASTROPHIC WATER PUMP FAILURE. I WAS DRIVING ON THE HIGHWAY AND THE ENGINE STARTED KNOCKING AND WHITE PLUMES BURST FROM THE EXHAUST. I WAS LUCKY ENOUGH TO GET OFF THE HIGHWAY AND TO A SAFE PLACE BEFORE THE ENGINE FAILED COMPLETELY.
WHILE MAKING A LEFT TURN ON A BRIDGE THE STEERING WHEEL BECAME UNABLE TO TURN. DURING LEFT TURNS THE STEERING IS OFTEN VERY DIFFICULT TO STEER.
I PURCHASED THE CAR USED A MONTH AGO. TODAY IS THE SECOND DAY THAT AFTER STARTING THE CAR THE DASH DISPLAYED A POWER STEERING FAULT MESSAGE. SURE ENOUGH I CAN BARELY STEER THE CAR. EACH TIME I TURNED THE CAR OFF, WAITED 30 SECONDS, TURNED THE CAR BACK ON AND THE PROBLEM WENT AWAY.
I HAVE A 2010 LINCOLN MKT AND I HAVE BEEN HAVING TROUBLE WITH THE POWER STEERING. IT RANDOMLY STOPS WORKING AND IT DIFFICULT TO STEER THE CAR. I ALMOST HIT A MAILBOX TODAY BECAUSE THE STEERING BECAME SO STIFF AND THE ALERT CAME UP ON MY DASH. THERE IS A RECALL FOR THE 2011 AND 2012 MODELS BUT THE NHTSA RECALL SHOULD INCLUDE THE 2010 MODELS AS WELL. I HAVE CHILDREN AND THIS IS A HUGE SAFETY HAZARD! I WON'T EVEN BE ABLE TO RESELL THE CAR IN THIS CONDITION AS IT IS RANDOM. PLEASE CONSIDER LOOKING INTO THIS ISSUE PROMPTLY AS I CAN SEE THERE HAVE BEEN OTHER COMPLAINTS AND MY SITUATION IS NOT UNIQUE. I PRAY TO GOD I DON'T GET IN AN ACCIDENT BECAUSE I DON'T HAVE ANY OTHER OPTIONS FOR TRANSPORTATION AND WILL TRY TO AVOID USING THE INTERSTATE IN MEANTIME. THANK YOU FOR YOUR TIME! PLEASE UPDATE ME AT [[XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE TWO COMPLAINTS ON THIS VEHICLE. 1. DRIVING DOWN THE ROAD AND HEAR A LOUD EXPLOSION THAT WAS THE MOONROOF,. 2. THE WATER PUMP WAS DEFECTIVE AND PUT COOLANT INTO MY OIL AND RUINED THE ENGINE. THIS SEEMS TO HAVE HAPPENED WAY TOO MANY TIMES FOR THIS NOT TO BE A RECALL ON BOTH OF THESE. MY CAR LITERALLY OVERHEATED OUT OF NOWHERE.
ALTHOUGH THE WARNING WAS DISPLAYED, I WAS NOT AWARE THAT MY CAR ONLY HAD AN ELECTRONIC POWER STEERING. THIS TYPE OF ISSUE IS ONE THAT CAN TRULY CAUSE A SERIOUS ACCIDENT SHOULD ONE IS DRIVING WHEN THEIR POWER STEERING GO OUT. THE POWER STEERING ON THIS CAR STOPS MORE THAN JUST YOUR STEERING WHEEL AND I FOR ONE THINK THAT THERE NEEDS TO BE A RECALL. IT'S A GOOD THING THAT I WAS PARKED AND GLAD BECAUSE MY DAUGHTER WAS WITH ME.
UPON STARTING THE CAR THE POWER STEERING FAILED AND A MESSAGE APPEARED SAYING STEERING MALFUNCTION.TWO DAYS LATER IT HAPPENED AGAIN AND VERY NEARLY CAUSED A CRASH.
PERIODICALLY GETTING "POWER STEERING ASSIST FAULT" AND THE EPAS ELECTRIC POWER STEERING QUITS WORKING. APPARENTLY THERE WAS A RECALL FOR THIS EXACT ISSUE, BUT IT ONLY INCLUDED 2011-2012 LINCOLN MKT/MKS AND FORD FLEX WHEN IT SHOULD HAVE ALSO INCLUDED 2010 MODELS. SO FAR IT HAS ONLY HAPPENED WHEN THE VEHICLE IS FIRST STARTED (STATIONARY) AND WE'VE BEEN ABLE TO GET IT TO WORK AGAIN BY SHUTTING OFF THE VEHICLE AND RESTARTING.
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD OF VALPO (LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT PROVIDED. PIIR = Y.
IPULLED INTO MY DRIVE WAY AND MY CAR DIED OUT NO OVER HEATING NO WARNING LIGHT NO ANYTHING. I LOOKED UNDER MY HOOD TO CHECK EVERYTHING AND NOTICED MY COOLANT WAS GONE I THEN POURED MORE INTO IT REALIZING THAT IT WAS ALL GOING OUT OF MY CAR I BUT NOT ONTO THE GROUND. I CALLED AN MECHANIC WHO TOLD ME MY COOLANT LEAKED INTO MY OIL MY WATER PUMP FAILED. IT FAILED INTERNAL TO THE TIMING CHAIN COVER AND DUMPED A LARGE AMOUNT OF COOLANT INTO THE CRANKCASE WHICH THEN CONTAMINATED THE ENGINE OIL AND OVER FILLED THE OIL PAN. IM GLAD THAT I WAS HOME AND NOT DRIVING DOWN THE STREET BECAUSE THIS COULD HAVE CAUSED A MAJOR ACCIDENT. ON FURTHER RESEARCH I HAVE FOUND THIS HAS OCCURRED MANY TIMES. THE ENGINE IN QUESTION IS THE CYCLONE ENGINE AND IS FORDS LATEST V6 FAMILY OF GASOLINE ENGINES INTRODUCED IN 2006, AND IS KNOWN AS THE DURATEC 35 WHICH DISPLACES 3.5 L, THE DURATEC 37 WHICH DISPLACES 3.7L AND THE ECOBOOST 35 WHICH IS ATWIN TURBO CHARGED VARIANT OF THE DURATEC 35, THESE ENGINES ARE INSTALLED IN THE FOLLOWING VEHICLES, 2007'PRESENT FORD EDGE, 2010'2012 FORD FUSION SPORT, 2011'PRESENT FORD MUSTANG, 2009'PRESENT FORD FLEX, 2010'PRESENT FORD TAURUS SHO, 2013'PRESENT POLICE INTERCEPTOR SEDAN, 2011'PRESENT FORD EXPLORER, 2013'PRESENT FORD POLICE INTERCEPTOR UTILITY, 2011'PRESENT FORD F-150, 2015'PRESENT FORD EXPEDITION/EXPEDITION EL, 2014'PRESENT FORD TRANSIT, 2015'PRESENT LINCOLN NAVIGATOR/NAVIGATOR L, 2010'PRESENT LINCOLN MKS, AND 2010'PRESENT LINCOLN MKT WHICH IS THE CAR I HAVE
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED REGARDING A POWER STEERING ASSIST FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE 2011 MODELS WERE INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. CANNON FORD-LINCOLN OF STARKVILLE (12249 MS-182, STARKVILLE, MS 39759, (662) 323-1900) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED FOR JULY 16, 2019. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A POWER STEERING ELECTRICAL UNIT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000. *BF *TR
ELECTRONIC STEERING FAILED IMMEDIATELY WHILE TURNING CORNER FOR UNKNOWN REASON ALMOST CRASHED INTO ONCOMING VEHICLES.
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE SERVICE POWER STEERING INDICATOR ILLUMINATED WHILE DRIVING APPROXIMATELY 30 MPH. THE CONTACT WAS ABLE TO PARK THE VEHICLE AT A SAFE LOCATION. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT SPOKE WITH FRANKLIN PARK LINCOLN INC. (5272 MONROE STREET, TOLEDO, OHIO 43623, (888)-706-4075) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO HAVE DIAGNOSTIC TESTING PERFORMED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY OPEN RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000.
"POWER STEERING ASSIST FAULT" LIGHT COMES ON AND POWER STEERING LOCKS UP OR BECOMES VERY DIFFICULT TO STEER. I BARELY AVOIDED AN ACCIDENT. I HAD TO STOP THE CAR IN TRAFFIC BECAUSE I COULDN'T STEER THE CAR. I FOUND I COULD BARELY STEER THE CAR WITH GREAT EFFORT AND WAS ABLE TO DRIVE CAR TO SIDE OF ROAD. THIS VERY SAME ISSUE APPEARS TO BE ACROSS MANY FORD/LINCOLN 2010-2013 MODELS. THERE WAS A RECALL FOR APPARENTLY THE EXACT ISSUE IN 2015 (INCLUDED 2011-2013 LINCOLN MKT) BUT NOT THE 2010 WHICH I HAVE. MY CAR IS EXPERIENCING THE EXACT ISSUE. A QUICK RESEARCH ONLINE SHOWS THAT THIS PROBLEM IS EXPERIENCED BY MANY FORD/LINCOLN CARS SHARING THE SAME "ELECTRONIC POWER STEERING ASSIST" SYSTEM. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE! THE STEERING OF THE CAR ITSELF BECOME LOCKED AND NEARLY INOPERABLE WHILE DRIVING. APPARENTLY THE NHTSA IS ALREADY LOOKING AT THIS VERY ISSUE (SEE HERE: HTTPS://WWW.DETROITNEWS.COM/STORY/BUSINESS/AUTOS/FORD/2016/10/03/FUSION-EDGE-NHTSA-INVESTIGATION/91473188/). THE NHTSA NEEDS TO KNOW THAT THE ISSUE IS COMMON TO THE "ELECTRONIC STEERING ASSIST SYSTEM" NOT ONLY IN THE "FUSION" OR "EDGE" BUT ACROSS MANY FORD/LINCOLN MODELS INCLUDING THE LINCOLN MKT. THE SPECIFIC FORD/LINCOLN PART IS A "TRW GEN 1 EPAS" MODULE. THIS SAME MODULE IS USED ON MANY FORD/LINCOLN CARS. ONLY SOME OF THE CARS CONTAINING THE "TRW GEN 1 EPAS" MODULE WERE PART OF PAST RECALLS. ALL FORD/LINCOLN MODELS CONTAINING THE "TRW GEN 1 EPAS" MODULE SHOULD BE RECALLED/REPAIRED BEFORE SOMEONE GETS KILLED.
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOB HURLEY FORD OF TULSA, 745 W. 51ST ST., TULSA, OK) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER ASSIST FAULT WARNING INDICATOR SUDDENLY DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT NOTIFIED AN UNKNOWN LOCAL DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS RELATED TO THE VIN FOR THE POWER STEERING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUEVER. THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD LINCOLN (1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 25-35 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO HERTRICH CAPITOL LINCOLN (1127 S DUPONT HWY, DOVER, DE 19901, (302) 241-0087) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
TAKATA RECALL. WHILE DRIVING ON THE HIGHWAY, WITH NO OTHER VEHICLES NEAR US, OUR MOONROOF EXPLODED. WE WERE NOT NEAR ANY OVERPASS. NO OTHER VEHICLE OR PERSON WAS INVOLVED. IT IS APPARENT THAT IT EXPLODED OUTWARD. THIS VEHICLE IS GARAGE KEPT. NOTHING EVER FELL ON TOP OF CAR OR SCRAPED IT. WE ARE OUT $1000.00 + RENTAL CAR EXP.
A GAS TYPE ODOR ENTERS CABIN OF VEHICLE. I BELIEVE IT TO BE CARBON MONOXIDE. I OFTEN HAVE TO ROLL DOWN THE WINDOWS EVEN IN COLD WINTER WEATHER TO PREVENT CARBON MONOXIDE FROM OVERTAKING THE CABIN WHEN THE HEATING SYSTEM IS ON.
AFTER DRIVING AT HIGH SPEED OR HIGH LOAD AND THEN COMING TO A STOP, AN EXHAUST SMELL WILL FILL THE CABIN WITH VISIBLE SMOKE COMING FROM UNDER THE HOOD. MY FRIEND WAS DRIVING MY CAR AND SAID HE ALMOST PASSED OUT, WHILE DRIVING 50 MPH, BEFORE OPENING A WINDOW. I HAVE PERSONALLY EXPERIENCED THIS PROBLEM AS WELL, THINKING MY CAR WAS ON FIRE. FORD DEALER SAYS THERE IS NO RECALL OR KNOWN FIX FOR THIS PROBLEM.
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE MAKING A TURN AT APPROXIMATELY 30 MPH, THE POWER STEERING SUDDENLY FAILED. THE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
OVER THE LAST 2 WEEKS, MY LINCOLN MKT HAS EXPERIENCED SEVERAL EPISODES OF SHUDDERING AND LOSS OF POWER. IN ADDITION, A SIGNIFICANT AMOUNT OF SMOKE HAS BEEN SPEWING OUT OF THE TAIL PIPES OCCASIONALLY - THIS USUALLY HAPPENS FOR SEVERAL SECONDS AFTER THE VEHICLE IS STARTED. I FIRST NOTICED THE SHUDDERING WHILE DRIVING ALONG THE HIGHWAY. THE NEXT DAY, THERE WAS A SIGNIFICANT LOSS OF POWER WHILE DRIVING. THE DEALER DIAGNOSED IT AND SAID IT IS A TURBO UNDERBOOST PROBLEM THAT CAN BE REMEDIED BY REPLACING THE TURBOS. DUE TO THE SIGNIFICANT COST OF REPLACEMENT, THEY SUGGEST THAT I CONSIDER REPLACING THE VEHICLE, AS SOME OF THEIR CUSTOMERS DO. THIS TELLS ME WE HAVE A KNOWN ISSUE! A TURBO PROBLEM ON A VEHICLE WITH UNDER 100,000 MILES? SOUNDS LIKE A MAJOR DEFECT THAT THE MANUFACTURER SHOULD BE AWARE OF. *TR
DRIVING IN THE HIGHWAY THE POWER STEERING GOT STOCK & ALMOST LOOSE CONTROL AND I PUT OVER THEM THE STERING BECAME HARD TO TURN
I WAS DRIVING ALONG AND ALL OF A SUDDEN MY POWER STERRING WENT OUT, ALMOST HAD A ACCIDENT
07/04/2016, DRIVING HOME FROM 4TH OF JULY FIREWORKS AT APPROXIMATELY 1030PM, SPEED 55-60 MPH, TEMPERATURE ABOUT 65, HEADING WEST BOUND ON STRAIGHT ROUTE, WITH MY HUSBAND DRIVING, MYSELF AS PASSENGER, AND THREE MINOR CHILDREN IN THE 2ND AND 3RD ROW. (NOTE: NO CARS AROUND, NO EXTERNAL ISSUES, NO PREVIOUS CRACKS IN GLASS.) BOOM SOUNDS LIKE A RIFFLE JUST SHOT AT MY CAR. PULLED OVER INTO LOCAL MARKETS PARKING LOT. THE ENTIRE BACK PANEL OF THE CARS MOON ROOF IS SPIDER WEBBED AND COMPLETELY SHATTERED WITH CHUNKS COMING OUT. I HAD TO UNLOAD MY CHILDREN INTO SEPARATE VEHICLE FOR THEIR SAFETY FOR IT LOOKED LIKE THE ENTIRE ROOF OF MY CAR IS GOING TO COLLAPSE IN. MY HUSBAND EXAMINED ROAD AT THE POINT OF EXPLOSION AND THE VEHICLE ONCE WE GOT INTO OUR GARAGE. THERE WAS NO SIGNS OF ANY FOREIGN OBJECTS OR LOGICAL REASONING FOR THE SUNROOFS EXPLOSION.
SUDDEN LOSS OF STEERING ASSIST. MESSAGES APPEARED TO "SERVICE ADVANCETRACK" AND "SERVICE STEERING". TWO INCIDENCES WITHIN 3 DAYS. BOTH TIMES THE VEHICLE WAS IN MOTION, ONCE ON AN EXIT RAMP AND ONCE ON A STATE HIGHWAY. NEAR LOSS OF CONTROL DUE TO THE EXTREMELY DIFFICULT MANUAL STEERING MODE THAT RESULTED. VERY UNNERVING AND DANGEROUS TO SUDDENLY LOSE STEERING WHILE ON THE HIGHWAY. FORTUNATELY I WAS STRONG ENOUGH TO MAINTAIN VEHICLE CONTROL. MY WIFE MAY NOT HAVE BEEN SO FORTUNATE.
5/1/16 I DID MY BREAK AND ROTOR CHANGE AT SEARS AUTO CENTER AFTER IT GET FIX WHILE I WAS DRIVING ON THE FREEWAY 180 MY CAR SUDDENLY SAYS BEAKS LIGHT CAME OUT THEN MY STEERING WHEELS GOT LOCK AND I CAN'T TURN IT THE GOOD THING I WAS DRIVING ON THE RIGHT LANE SO I PULL OVER CAUSE I GOT SCARED AND I AM PREGNANT ALMOST DUE. SO MY STEERING WHEELS IS LOCK AND I CAN'T MOVE THE CAR HIGHWAY PAROLE CAME AND ASK ME WHAT HAPPEN SO I EXPLAIN AND HE CALLED THE ROAD ASSISTANCE ON FREEWAY TO GET MY CAR TOWED SOMEWHERE AROUND IN OAKLAND. SO I CALL THE LIVING CUSTOMER SERVICE BUT WITH NO EXTENDED WARRANTY THEY CAN'T HELP ME THEN I CALL SEARS ASK THEM WHAT HAPPEN TO MY CAR AND THEY WANT TO SEE MY CAR AGAIN SO THEY PAY FOR THE TOW FROM OAKLAND TO SAN BRUNO CA TO CHECK IT AND THERE YOU ARE THEY TOLD ME THAT I HAVE TO BRING IT TO GHTHE DEALERSHIP BECAUSE IT MAY ISSUE A POWER STEERING PROBLEM I BEEN DRIVING THE CAR WITH NO PROBLEM THIS THE FIRST TIME IT HAPPEN SO I TOWED MY CAR FROM SAN BRUNO TO PITTSBURGH CA AND BROUGHT IT TO THE DEALERSHIP AND THE DEALERSHIP WILL DIAGNOSE THE CAR I AM STILL WAITING BUT THE FORD SERVICE TOLD ME YES IT'S THE POWER STEERING WHEEL WAS OFF HOW THAT HAPPEN I JUST WANT TO SEE IF LINCON WILL COVER THE COST IF IT'S RECALL.
"TAKATA RECALL"MY COMPLAIN WAS FILED HERE ALREADY 2 WEEKS AGO AND NOBODY HAVEN'T CALL ME YET BROUGHT THE 2010 LINCOLN TO FORD DEALERSHIP AND YES THE ISSUE WAS THE POWER STEERING WAS OFF AND PAY FOR DIAGNOSE $160 AND AFTER THAT THEY SAID THEY CAN'T REPROGRAM BECAUSE OF NO CODE FOUND AND WILL HAVE TO PAY $2800 FOR THE REPAIRS NOT MY FAULT THAT THIS VEHICLE WAS DEFECTED AND CAME FROM CANADA I AM THE SECOND OWNER SO I JUST FOUND OUT DOING A LOT OF RESEARCH ABOUT THE RECALL BUT SINCE THE CAR CAME FROM CANADA AND JUST HAD IT NOT EVEN 2 MONTHS BEFORE I ALMOST DIE ON THE FREEWAY DRIVING BACK HOME I DON'T KNOW WHAT TO DO. MY POWER STEERING JUST SUDDENLY LOCK AND I CAN'T MOVE IT AND ALMOST CAUSE ME TO DIE THANK GOD I PULL OVER TO THE RIGHT END LANE OF OTHER WISE I'M ALREADY DEAD BY NOW.
EXPAND RECALL 15V340000 & 15S18 (LOSS OF STEERING) THIS IS THE 2ND COMPLAINT FILED IN LESS THAN 2 MONTHS FOR THIS 2010 MKT. THE 1ST WAS ON 12-24-15 IN WHICH A COMPLAINT WAS MADE ON THIS SITE AND IS VIEWABLE, BUT HAVE NOT RECEIVED ANY FEEDBACK AS OF YET. LINCOLN COVERED THE FIRST REPAIR IN WHICH THEY DISCOUNTED MY FINDINGS OF THE STEERING RECALL WHEN I PRESENTED THEM WITH IT. SO THEY DIAGNOSED IT AND CONFIRMED LOSS OF STEERING DUE TO A FAILED STEERING ANGLE MODULE SENSOR AND A SOFTWARE UPGRADE AT A COST OF $400. WELL, HERE I AM AGAIN WITH THE SAME EXACT PROBLEM, LOSS OF STEERING GOING AROUND A CORNER ON 2-12-16. AGAIN, LUCKILY THERE WAS NOBODY AROUND AND IT HAPPENED AT NIGHT BECAUSE I ENDED UP ON THE OTHER SIDE OF THE ROAD DOING 25-30MPH. ALSO THE WARNING LIGHTS ON THE DASH STARTED TO FLASH- "SERVICE POWER STEERING NOW" & "SERVICE ADVANCETRAC". THIS IS OBVIOUSLY THE SAME PROBLEM THAT THE OTHER YEARS HAVE AND ARE LISTED BY VIN UNDER THE RECALL BUT FORD/LINCOLN REFUSES TO ACCEPT RESPONSIBILITY AND IT WILL UNFORTUNATELY TAKE SOMEONE TO GET INJURED OR KILLED FOR THEM TO DO SO. THIS TIME AROUND THE DIAGNOSIS IS THE STEERING ASSEMBLY, RECALLED ON OTHER YEARS, (CA5Z3504A) NEEDS TO BE REPLACED AT A COST OF $2300 ORIGINALLY, REDUCED TO $2000 AFTER ARGUING WITH AND GOING BACK AND FORTH WITH LINCOLN FOR DAYS, AND THEY WILL COVER $1500 OF THAT AND WE ARE STUCK WITH THE BALANCE. I AM FILING A SECOND COMPLAINT MORE TOWARDS THE SAFETY ISSUE THAN THE $500 WE HAVE TO PAY. THERE HAS TO BE OTHER PEOPLE OUT THERE WITH DIFFERENT YEARS NOT COVERED UNDER THE RECALL AND I AM REACHING OUT TO THEM. OTHER VEHICLES INCLUDED IN THIS RECALL ARE FORD FUSION, TAURUS, FLEX, MERCURY MILAN AND LINCOLN MKT, MKS AND MKZ. I AM HOPING SOMEONE LOOKS INTO THIS CLOSER AND OTHER PEOPLE FILE COMPLAINTS.
2010 LINCOLN MKT- WE WERE TRAVELING HOME ON CHRISTMAS EVE 2015 IN GOFFSTOWN, NH WHEN SUDDENLY OUT OF NOWHERE AS WE WERE TURNING A CORNER THE STEERING WHEEL TIGHTENED UP AND JUST ABOUT LOCKED INTO PLACE IN THE TURN. WE HAD JUST GOT OFF THE HIGHWAY RETURNING FROM MY IN-LAWS FROM 40 MILES AWAY. LUCKILY THERE WAS NOBODY IN THAT INTERSECTION BECAUSE I WAS CLEARLY ON THE WRONG SIDE OF THE ROAD AFTER THIS HAPPENED AND NEARLY MISSED GOING INTO THE DITCH. THE TIME OF DAY WAS ALSO A BLESSING IN DISGUISE BECAUSE IT WAS JUST ABOUT MIDNIGHT AND WE WERE ALMOST HOME SO THE KIDS COULD OPEN SOME GIFTS. I LOOKED DOWN AT THE DASHBOARD AND THE SERVICE POWER STEERING/SERVICE TRACTION CONTROL LIGHT WAS FLASHING. A BIT LATE TO SAY THE LEAST. WE STOPPED ON THE SIDE OF THE ROAD AFTER CORRECTING THE STEERING WHEEL WITH 2 HANDS AND SAT FOR A MINUTE. ANOTHER BLESSING WAS WE WERE LESS THAN A MILE TO HOME WHEN THIS ACTUALLY HAPPENED AND BEING THE TIME OF DAY, WE DECIDED TO CONTINUE ON VERY SLOWLY DRIVING WITH ABSOLUTELY NO POWER STEERING AND 2 HANDS GRIPPED TO THE WHEEL. I AM A TRUCK DRIVER/EQUIPMENT OPERATOR BY TRADE AND HAVE ALWAYS TAUGHT MYSELF TO EXPECT THE UNEXPECTED WHICH THIS WAS. MY WIFE WAS GOING TO DRIVE HOME ORIGINALLY AND I SAID I WOULD AND I AM SO GLAD I DID BECAUSE THIS MAY HAVE HAD A DIFFERENT OUTCOME ESPECIALLY IF IT HAPPENED AT ANOTHER TIME AND PLACE. THE CAR IS IN OUR DRIVEWAY AS I MAKE THIS COMPLAINT ON CHRISTMAS DAY AND WILL BE BEING TOWED TO A DEALER TOMORROW. AFTER DOING SOME RESEARCH ONLINE, I CAME ACROSS THE OTHER COMPLAINTS WITH DIFFERENT YEARS COVERED AND NOW KNOW THERE IS A PROBLEM WITH OTHER YEARS AND MODELS WITH THE PSCM (POWER STEERING CONTROL MODULE). FORD HAS A CURRENT RECALL (15S18) WITH THE SAME PROBLEM LISTED. I AM HOPING THAT THE INVESTIGATION REOPENS A NEW RECALL FOR EXPANDED YEARS OF THESE MKT MODELS AND POSSIBLY OTHERS BEFORE SOMEONE GETS KILLED.
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE TURBO FUEL LINE EMITTED EXHAUST FUMES INTO THE VEHICLE. THE CONTACT STATED THAT THE ENGINE REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. IN ADDITION, THE PASSENGER SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 100,125. UPDATED 02/24/16*LJ *CN
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING INDICATOR ILLUMINATED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
2010 LINCOLN MKT TRUCK. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD LIGHT LENS ACCUMULATED MOISTURE. *SMD THE DEALER REPLACED THE HEAD LIGHT ASSEMBLY. *JB
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED; HOWEVER, THE CHECK ENGINE REDUCED POWER AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,932. THE VIN WAS NOT AVAILABLE.
THE LARGE TEMPERED GLASS ROOF PANEL OF THE PANORAMIC "VISTA ROOF" ON MY 2010 LINCOLN MKT SHATTERED WITHOUT WARNING WITH A LOUD, FRIGHTENING EXPLOSION WHILE DRIVING 65 MPH ON THE NY THRUWAY ON NOVEMBER 30, 2014. THE PANEL WAS NOT DISPLACED, ALTHOUGH SMALL PIECES OF GLASS FELL ONTO THE HEAD LINER. LUCKILY, THE SUN SHADE WAS CLOSED AT THE TIME. IT WAS A MIRACLE THERE WAS NOT A SERIOUS ACCIDENT, GIVEN THE VOLUME OF TRAFFIC AT THE TIME. RESEARCH DISCLOSES THAT SIMILAR EVENTS HAVE HAPPENED NUMEROUS TIMES WITH OTHER LINCOLN AUTOMOBILES. *TR
ON 11/30/2014, THE GLASS SUNROOF EXPLODED ON MY 2010 LINCOLN MKT WHILE DRIVING ON THE NY THRUWAY AT NIGHT, AT HIGHWAY SPEED, IN CLEAR WEATHER, ON STRAIGHT, DRY PAVEMENT -- VERY LOUD, STARTLING EXPLOSION. SUNROOF REMAINED IN PLACE. ABLE TO MAINTAIN CONTROL OF VEHICLE. NO INJURIES, BUT VERY FRIGHTENING EXPERIENCE. DID NOT DISCOVER EXTENT OF DAMAGE UNTIL NEXT MORNING, IN DAYLIGHT: GLASS HAD REMAINED IN PLACE AND DID NOT SHATTER, BUT SPIDERWEB CRACKS THROUGHOUT. LINCOLN CUSTOMER SERVICE DEPARTMENT REFERRED ME TO THE SUNROOF MANUFACTURER/SUPPLIER. NO FURTHER RESPONSE FROM ANYONE AFTER MY COMPLAINT IN A TELEPHONE CONVERSATION WITH THE SUNROOF SUPPLIER/MANUFACTURER, SHORTLY AFTER THE INCIDENT.
I BOUGHT CERTIFIED (CPO) 2010 LINCOLN MKT IN AUG 2013. IT HAD A MILEAGE OF AROUND 50500 MILES. AFTER RUNNING JUST AROUND 5K, IT SHIVERED AND BROKE DOWN ON A TRIP WHEN I WAS ABOUT TO MERGE TO HIGHWAY FROM AN EXIT AND THERE WERE WHITE FUMES FROM THE CYLINDER. AT FIRST THEY MENTIONED, THERE IS A PROBLEM WITH FUEL INJECTOR AND IT NEEDS TO BE REPLACED. LATER THEY MENTIONED OF A PROBLEM WITH FEW OTHER PARTS AND REPLACED THE SAME TOO. THEN THEY MENTIONED OF REPLACING THE ENGINE AND DONE THE SAME. BUT PROBLEM DIDN'T SOLVE. LATER THEY CHANGED THE TORQUE SENSOR OR SOMETHING AND GAVE THE VEHICLE AFTER 1.5 MONTHS. BUT I WAS HEARING SOME TYPE OF NOISE FROM THE HOOD AND RETURNED TO DEALERSHIP IN 2 DAYS. AND THEN THEY MENTIONED OF REPLACING ENGINE BELT AND AXLE. BUT STILL PROBLEM WAS UNSOLVED AND THEY ASKED ME TO AUTHORIZE FOR OPENING THE DASH TO DETERMINE THE PROBLEM. BUT I OPPOSED IT AND CONTACTED LINCOLN. LATER THEY AUTHORIZED THE LABOUR AND TOOK THE CAR AGAIN TO WORKSHOP. AFTER THAT THEY CHANGED PULLEY BELT. BUT THE NOISE DIDN'T DISAPPEAR. LATER THEY HAD AN ENGINEER FROM LINCOLN COME AND EXAMINE THE VEHICLE. AND THE ENGINEER ASKED OF REPLACING THE TRANSMISSION. BUT IT TOO DIDN'T WORK. AND THE LINCOLN ENGINEER CAME UP AGAIN AND MENTIONED OF REPLACING 1 UPPER ENGINE MOUNT, 1 UPPER TRANSMISSION MOUNT, 1 FRONT ENGINE ROLL RESTRICTOR, 1 REAR ENGINE ROLL RESTRICTOR. IT'S ALREADY MORE THAN 4.5 MONTHS SINCE WHEN VEHICLE IS UNDER REPAIRS AND WITH NO LUCK. IN BETWEEN A CLAIM WAS MADE WITH LINCOLN TO BUY BACK OR REPLACE THE VEHICLE, BUT THEY REFUSED THE SAME AS WELL. SO FAR BELOW REPAIRS HAVE BEEN MADE BUT THE PROBLEM IS STILL NOT SOLVED 100%. *TR
THE GEARS ON THIS VEHICLE ARE NOT RIDING SMOOTH, WHEN YOUR DRIVING UPHILL IT SOUNDS AND FEELS LIKE IT'S FALLING APART. AND THE HEADLIGHT ON THE DRIVER SIDE WENT OUT, THEY SAY IT'S NOT THE BULB BUT AN ELECTRICAL ISSUE.. *TR