NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Lincoln MKX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE I WAS TAKING MY CHILDREN TO SCHOOL, WAS ATTEMPTING TO SLOW DOWN AND COME TO A COMPLETE STOP, I COULD PRESS THE AND MAKE GO DOWN. I HAD TO PRETTY MUCH AS THEY SAY STAND UP ON THE BRAKES. WHILE AT STOP AND STILL APPLYING ALOT OF FORCE TO THE PEDAL THE CAR IS SLOWLY ROLLING. THE LINCOLN SERVICE MANAGER SAID IT WAS THE BRAKE BOOSTER CAUSING THE PROBLEM. BIG SAFETY PROBLEM! *TR
COULD SMELL GAS WHILE PARKED AND ENGINE OFF. HAD THE CAR CHECKED AND FOUND THAT THE GAS TANK IS LEAKING AT THE SEAM. THERE IS NO VISIBLE DAMAGE. THE SEAM HAS FAILED. *TR THE FUEL TANK WAS REPLACED BY AN AUTO REPAIR SHOP AT A COST OF $548.58. IN AUGUST 2015, THE CONSUMER DISCOVERED A RECALL WAS ISSUED IN OCTOBER 2014. UPDATED 09/02/15.*JB
OUR VEHICLE WAS INVOLVED IN A REAR END CRASH WHILE STOPPED AT A PEDESTRIAN CROSS WALK. THE VISUAL DAMAGE TO OUR LINCOLN MKX WAS THE EXHAUST SYSTEM AND REAR BUMPER. THE NON-VISUAL DAMAGE WAS THE BRAKE POWER BOOSTER. THE POWER SURGE FROM THE REAR END IMPACT WHILE THE BRAKES WERE ENGAGED CAUSED THE BRAKE POWER BOOSTER TO FAIL. BOTH MY MECHANIC AND THE LOCAL FORD DEALER CONFIRM THAT THE FAILURE OF THE BRAKE SYSTEM WAS CAUSED BY THE DAMAGE RELATED TO THE REAR END IMPACT IN THE ACCIDENT. THE LOCAL FORD DEALER HAS SEEN MULTIPLE VEHICLES BRAKE POWER BOOSTERS FAIL DUE TO REAR END COLLISIONS YET THE INSURANCE COMPANY DENIED MY CLAIM FOR REPAIR TO THIS SYSTEM. THE FAILURE OF THIS SYSTEM IS A VERY HAZARDOUS CONDITION AS IT IS EXTREMELY DIFFICULT TO BRAKE THE VEHICLE WITH OUT THIS SYSTEM WORKING CORRECTLY. *TR
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A GASOLINE FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FUEL TANK FAILED AT THE SEAM AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *TR
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,000.
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE COMPUTER MODULE. THE DEALER REPLACED THE COMPUTER MODULE AND THE BATTERY BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE STALLED WHILE THE CONTACT DROVE AT 55 MPH. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,296 AND THE CURRENT MILEAGE 83,775.
LEAKING TRANSMISSION FLUID FROM FRONT OF VEHICLE BY RADIATOR. *TR
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER SEAT ADJUSTED FORWARD AND BACKWARD INDEPENDENTLY. IN ADDITION, ALL THE WINDOWS AND THE SUNROOF OPENED AND CLOSED INDEPENDENTLY WHEN UNLOCKING THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED WHEN THE ENGINE WAS OFF. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,225. UPDATED 12/22/14*LJ THE CONSUMER HAS OWNED TO LINCOLN TOWN CARS THAT HAVE BOTH CAUGHT FIRE DUE TO THE IGNITION SWITCH. ONE VEHICLE CAUGHT FIRE TWICE. UPDATED 9/25/2015 *JS
MY LINCOLN MKX WAS HAVING UNUSUAL LOSS OF POWER ISSUES WHILE DRIVING FOR SOME TIME. IN MID-SEPTEMBER, I DISCOVERED A THICK, BLACK FLUID LEAKING FROM THE CAR. ON INSPECTION BY A MECHANIC, THE PROBLEM WAS WITH THE TRANSFER CASE AND A COMPLETE REPLACEMENT OF THE TRANSFER CASE WAS REQUIRED. ON FURTHER RESEARCH, I DISCOVERED THAT THIS IS A COMMON PROBLEM, KNOWN TO FORD/LINCOLN MECHANICS, WITH THE 2007 AND 2008 MODELS OF THE LINCOLN MKX AND FORD EDGE. I UNDERSTAND THE PROBLEM WAS CORRECTED WITH LATER MODELS. *TR
ON JULY 17,2012 I GOT INTO MY 2007 LINCOLN MKX AND PUT THE KEY IN THE IGNITION. I HAVE A MEMORY SEAT SO IT STARTED TO GET INTO MY POSITION. WELL, THE SEAT BACK STARTED COMING FORWARD AND WOULD NOT STOP. IT PUSHED MY BODY INTO THE STEERING WHEEL WHILE THE SEAT BOTTOM CONTINUED TO MOVE FORWARD ALSO. I STARTED TO PANIC AS I WAS WEDGED INTO THE STEERING WHEEL AND MY KNEES WERE TIGHTLY PRESSED AGAINST THE DASH. I TRIED TO GET THE SEAT TO STOP MOVING BY PRESSING THE SET BUTTON ON THE DOOR AND IT WOULD NOT. LUCKILY, THE SEATS ARE LEATHER WHICH ALLOWED ME TO SLIDE MYSELF OUT. THIS HAS NEVER HAPPENED BEFORE AND WAS VERY TERRIFYING. I HONESTLY THOUGHT I WAS GOING TO BE CRUSHED. THERE NEEDS TO BE SOME TYPE OF SAFETY STOP. IF THE SEAT IS MOVED AS FAR FORWARD AS POSSIBLE THERE IS LESS THAN 5 INCHES BETWEEN THE SEAT BACK AND THE STEERING WHEEL. THIS IS VERY UNSAFE AS THE MOTOR IS SO POWERFUL THAT IT COULD CRUSH A CHILD OR SERIOUSLY HURT A PREGNANT WOMAN. I AM NOW TOO AFRAID TO EVEN DRIVE THIS CAR FOR FEAR IT COULD HAPPEN AGAIN. THERE IS NO REASON THAT THE SEAT SHOULD MOVE THAT FAR FORWARD. APPARENTLY, THERE IS SOME TYPE OF MALFUNCTION WITH THE SEAT. I BELIEVE THERE SHOULD BE A RECALL ON THIS. *TR
OUTPUT SPEED SENSOR FAILURE, DUE TO A KNOWN TENDENCY TO SHORT IN THE SENSOR WIRING FOR 2007 LINCOLN MKX AND FORD EDGE VEHICLES. THIS WILL RESULT IN THE WRENCH ICON TO LIGHT UP ON DASH AND VEHICLE WILL SPEEDOMETER WILL BE STUCK AT 0. THE WORST AND MOST DANGEROUS SYMPTOM, HOWEVER, IS THAT THE VEHICLE WILL THEN BE STUCK IN 5TH GEAR, RESULTING IN EXTREMELY SLOW ACCELERATION FROM A STOP OR LOW SPEEDS, ESPECIALLY ON INCLINES. IF YOU PUT THE VEHICLE IN PARK AND THEN SHIFT INTO DRIVE, IT WILL RESULT IN A HEAVY 'LURCH' AND VERY LOUD THUD, THAT FEELS LIKE THE VEHICLE IS BEING REAR ENDED. DRIVING A BIT IN REVERSE, THEN POWERING OFF AND RESTARTING SEEMS TO EVENTUALLY CLEAR THIS STATE AND RETURN TO NORMAL OPERATION, UNTIL IT HAPPENS AGAIN. HAS HAPPENED 3 TIMES IN THE LAST 2 DAYS. THE FIRST TIME IT HAPPENED, IT NEARLY CAUSED AN ACCIDENT AS I WENT TO CHANGE LANES ON THE FREEWAY AFTER SLOWING DOWN IN HEAVY TRAFFIC. THIS CAN ALSO BE EXTREMELY DANGEROUS MAKING RIGHT TURNS WITH ONCOMING TRAFFIC, OR LEFT TURNS WITH APPROACHING TRAFFIC. THIS IS A KNOWN DEFECT, DUE TO POOR SENSOR WIRING\HOUSING, AND POSES A DEFINITE SAFETY THREAT. THIS SHOULD QUALIFY FOR A RECALL. *JS
TL -THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE RIMS CORRODED PREMATURELY AND CAUSED THE TIRES TO LOSE AIR. THE DEALER CLEANED THE RIMS SEVERAL TIMES; HOWEVER, THE DEFECT WAS NOT CORRECTED. THE DEALER STATED THAT THE RIMS NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE RIMS WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 75,000. RK
IN A FRONTAL ACCIDENT A FLAME APPEARED AS THE AIRBAG DEPLOYED CAUSING BURNS TO RIGHT THUMB, INDEX FINGER AND LOVER RIGHT THIGH. OWNERS MANUAL HAS NOT MENTION OF BEING BURNT BY THE COMBUSTION. *TR
WHEN GOING ABOUT 35 MPH THE CAR WOULD VIBRATE. SOMETIMES IT WOULD STALL AND THEN SLAM INTO GEAR. NOW THE CAR STARTED GRUMBLING AND I BELIEVE THE PROBLEM IS THE POWER TRANSFER UNIT.. THE CAR WILL DRIVE FINE WITHOUT THE DRIVE SHAFT BUT WHEN THE DRIVE SHAFT IS IN YOU CAN'T GO OVER 5 MPH AND THE CAR WILL START SHAKING AND MAKING A LOUD GRUMBLING NOISE.. LIKE WHEN YOUR GOING OVER THE RUMBLE STRIPS ON THE SIDE OF THE ROAD THERE IS OBVIOUSLY A PROBLEM WITH THESE AND HOPEFULLY FORD WILL FIX IT.. *TR
WE DROPPED MY 2007 FORD LINCOLN MKX OFF AT INTERSTATE FORD, 125 ALEXANDERSVILLE ROAD, MIAMISBURG, OH ON 8 APR 2012 FOR A WARRANTY REPAIR (PTU). AT FIRST, THEY TOLD ME IT WOULD ONLY BE A COUPLE OF DAYS, THEN THEY SAID THAT THE PART SHOULD BE IN ON 13 APRIL. THEN THEY SAID THAT IT SHOULD BE IN ON 27 APR BUT THAT THEY WEREN'T SURE IF IT WAS BEING RELEASED. I CALLED THIS MORNING AND THE PART STILL ISN'T IN. IT HAS NOW BEEN ALMOST A MONTH (MAY 3) AND I STILL DON'T HAVE MY CAR BACK. I KNOW IT'S IN THE WARRANTY TO NOT PROVIDE A LOANER CAR. BUT, WHEN THEY HAVE NO IDEA WHEN THE PART IS COMING IN AND IT'S BEEN A SIGNIFICANT AMOUNT OF TIME, THEN FORD SHOULD STEP UP TO THE PLATE AND DO SOMETHING ABOUT IT. THEY SHOULD PROVIDE A LOANER CAR. IT SHOULD NOT TAKE THIS LONG FOR A WARRANTY REPAIR. I ALSO THINK THAT THERE SHOULD BE A RECALL ON THIS BECAUSE IT IS ALL OVER THE INTERNET THAT THIS IS A KNOWN PROBLEM WITH MKX AND A SAFETY ISSUE. I WOULD LIKE TO SEE A RECALL ON THIS VEHICLE AND A CHANGE IN THE WARRANTY. IT'S SO BAD THAT THE PART IS ON BACKORDER NATIONWIDE. EVEN THOUGH THIS DID NOT CAUSE A CRASH; I BELIEVE THAT IT WOULD HAVE IF I KEPT ON DRIVING IT! *TR
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. AS A RESULT, THE SPEED DECREASED CAUSING THE TWO VEHICLES DRIVING BEHIND THE CONTACT TO CRASH INTO EACH OTHER. THE CONTACT WAS NOT INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,136.
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 10 MPH AND THERE WAS AN EXPLOSION UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION EXPLODED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, THE DRIVER INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE BALL JOINT FRACTURED AND THE WHEEL WAS POINTING OUTWARD. THE VEHICLE WAS TOWED BACK TO THE DEALER AND WAS AWAITING REPAIR. THE CONTACT WAS INFORMED THAT THE BALL JOINT AND AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.
WHITE FLAKES OF DUST COMING OUT OF VENTS. ACCORDING TO FORD IT IS A HAZARD AND HAS RISK WARNINGS AS FOLLOWS: MAY CAUSE EYE AN RESPIRATORY TRACT IRRITATION. PROLONGED REPEATED EXPOSURE MAY CAUSE BONE DAMAGE AND HARM TO THE RESPIRATOR SYSTEM. AVOID INHALING DUST, AVOID CONTACT WITH EYES. HOWEVER AFTER 3 ATTEMPTS SO FAR, MY LINCOLN DEALER IS UNABLE TO STOP THE DUST FROM COMING OUT OF THE VENTS!! FURTHER RESEARCH SHOWS FORD IS AWARE OF THIS PROBLEM BUT SEEMS TO HOPE CUSTOMERS WONT KNOW WHAT IT IS! THEN ON TOP OF IT ALL MY DEALER WONT COVER IT AS I AM 6 MONTHS OUT OF WARRANTY....WITH ONLY 13,600 MILES! *TR
AS I WAS APPROACHING A STOP SIGN AT A LOCAL SHOPPING CENTER, THE DRIVER'S SIDE SEAT SUDDENLY MOVED FORWARD, BACKWARDS, THEN THE BACK PART RECLINED AND RESTED IN THAT POSITION. *TR
WHEELS ON CAR ARE SO CORRODED AIR WILL NOT HOLD IN THEM LOST OF AIR PRESSURE RESULTS IN TIRE WEAR LOST CONTROL OF VEHICLE UNSURE BRAKING REDOING BALANCE ON TIRES AND HOST OF OTHER PROBLEMS SUCH AS WEAR ON SHOCKS AND STRUTS VIBRATING OF CAR CAUSING STRUCTURE PARTS TO COME LOOSE AND ARE FALL OUT OF LINE(HOOD HEADLIGHTS,FRONT BUMPER,FRONT FENDERS FRONT DOORS ECT.)THE CORROSIVE WHEEL ARE SO BAD FROM INSIDE TO OUT THAT THEY ARE A SAFETY ISSUE.THIS SUBJECT SHOULD FALL UP UNDER THE PERFORATION WARRANTY(RUSTCORROSION ). *TR
WHILE AT A TRAFFIC LIGHT I PRESSED THE GAS AND MY VEHICLE WOULDN'T MOVE. AFTER REACHING 4000 RPM'S THE VEHICLE SLOWLY BEGAN TO MOVE. AFTER ARRIVING AT HOME I PLACED THE VEHICLE IN PARK AND THERE WAS A CLUNK. I TRIED PUTTING IT IN DRIVE AND IT CLUNKED AGAIN. I TOOK IT TO A LOCAL SHOP AND THEY SAID IT WAS A SENSOR THAT CONTROLLED SHIFTING. A WEEK LATER THE SAME PROBLEM HAPPENED. THIS TIME I TOOK IT TO THE DEALER, THEY SAID THERE WAS A SOLENOID CAUSING THE PROBLEM.
I HAVE HAD TO HAVE 5 AXLE SEALS REPLACED IN THIS VEHICLE FROM THE DEALER. THE LAST TIME WAS MAY 5, 2010. *TR
TRANSMISSION FLUID LEAK, BILLOWING SMOKE INTO THE CAB OF THE AUTOMOBILE, WITH ADULTS AND CHILDREN. FIRST INCIDENT 12/13/07 AT 5074 MILEAGE- HAD TO PAY FOR RENTAL BECAUSE IT WAS ON A WEEKEND AND A MORE URGENT SITUATION. RESEAL WITH GASKET, BRACKET, KIT REPLACEMENT. AGAIN, SAME PROBLEM, WITH BURNING AND PUDDLE LEAKS, 11/24/08, PTU SHAFT REPLACED. AGAIN, SAME PROBLEM WITH BURNING AND PUDDLE LEAKS 12/10/08 - PTU SEAL LEAKING, REPLACE PTU ASSEMBLY A ND CENTER SHAFT. AGAIN, SAME PROBLEM WITH BURNING AND LEAK, 02/10/09. NO DAMAGE NOTED PER REPORT. REPAIR VENT HOSE. 09/02/09 ABS. TRACTION CONTROL, AND WRENCH LIGHT ON CONTINUOUS, VEHICLE WOULD NOT ACCELERATE WHEN PRESSING GAS PEDDLE. OCCURRED ON FREEWAY AS WELL. FOUND CRACKED ABS RING, REPLACED LEFT FRONT HALFSHAFT CONTAINING RING. 02/24/10 BURNING AGAIN. LEAK AT RIGHT CENTER INTERMEDIATE SHAFT. SEAL REMOVED AND REINSTALLED RIGHT 1/2 SHAFT AND REPLACED PTU SEAL AD DEFLECTOR PER TSB 09 25 07 (? UNSURE WHAT THIS DATE IS FOR). *TR
LINCOLN SUV MKX RAN AWAY ACCELERATION. REPORTED TO LINCOLN DEALER. NO ACTION ON THEIR PART, NO FOLLOW UP. *TR
CLICK AND GRINDING FROM FRONT END WHEN TURNING. EVENTUALLY BEARINGS HAD TO BE REPLACED AND IT WAS ONLY 1 YEAR OLD. A COUPLE MONTHS LATER RIGHT FRONT WHEEL BROKE OFF WHILE DRIVING AND ALMOST CRASHED, IT TOOK FORD OVER A MONTH UNTIL I GOT MY VEHICLE BACK, NOW REAR SHOCKS ARE LEAKING AND NEED TO BE REPLACED UNDER WARRANTY, I WAS JUST TOLD TODAY THAT THE TRANSMISSION IS LEAKING DUE TO A FAULTY PART THAT IS BROKEN. THE CAR IS ONLY 3 YEARS OLD! *TR
FRONT SUSPENSION CLUNK. WHEN TURNING LEFT OR DRIVING OVER ROUGH ROADS I NOTICE A CLUNK OR CLICK. I HAD BROUGHT THIS TO THE FORD / LINCOLN DEALERS ATTENTION AND THEY SAID THAT FORD IS WORKING ON THE FIX AND IT WAS NOT DANGEROUS. I ASKED FOR MY PAPERWORK FOR THE VARIOUS REPAIRS THAT WERE LOOKED AT OR COMPLETED AND THEY SAID THAT THEY WERE GOING TO KEEP IT UNTIL THEY HEARD BACK FROM FORD. I DON'T WANT SOME POTENTIAL PROBLEM TO GO UNNOTICED. I BELIEVE THIS PROBLEM IS LINKED TO THE FAILURE OF THE SUSPENSION. IF YOU PUSH ON THE DRIVERS SIDE SUSPENSION UNDERNEATH THE VEHICLE IT WILL MAKE A CLICK NOISE. *TR
TRANSMISSION FLUID WAS LEAKING. WAS TOLD IT WAS NOT COVERED UNDER MY WARRANTY AS THE TRANSMISSION COOLER WAS DAMAGED BY STONES. I ASKED FOR THE PART AND DETECTED THAT THERE WERE MANY STONES EMBEDDED IN HE TRANSMISSION COOLER. THIS IS A DEFECT THAT LINCOLN WILL NOT ADMIT TO. POTENTIAL HAZARD IF YOU SPRING A LEAK WHILE DRIVING ON THE HIGHWAY. *TR
ALBANY, GA (WALB) - IMAGINE YOU'RE ON YOUR WAY TO WORK, WHEN SUDDENLY, YOU CAR SUDDENLY BECOMES ENGULFED IN FLAMES. THAT'S EXACTLY WHAT HAPPENED TO ANITA TUNSTILL TUESDAY MORNING WHILE SHE WAS DRIVING ALONG ROXANNA ROAD IN RADIUM SPRINGS. BUT WHEN YOU SEE WHAT'S LEFT OF HER CAR, YOU'LL SEE WHY ITS MIRACLE SHE'S ALIVE. IT SOUNDED LIKE A DUMP TRUCK AT FIRST, THEN CAME A LOUD NOISE. "I JUST HEARD A CRASH. A BOOM." BUT WHAT ELIZA BERRY HEARD FROM INSIDE A ROXANNA ROAD HOME WAS NO DUMP TRUCK. AND WHAT DO SHE SEE? "FIRE. JUST A HUGE FIRE." A HUGE FIRE THAT ENGULFED TUNSTALL'S LINCOLN MKX. THE 57-YEAR-OLD TUNSTALL WAS BEHIND THE WHEEL OF THE SUV ON HER WAY TO WORK WHEN SHE NOTICED SMOKE COMING FROM THE BACK OF HER CAR. WITNESSES TRIED FLAGGING HER DOWN, BUT BY THAT TIME, FLAMES WERE SHOOTING UP THE SIDE. SHE RAN OFF THE ROAD, STRUCK A MAIL BOX, A SIGN, AND THEN SKIDDED ACROSS THE ROAD LEAVING A TRAIL OF FLAMES, COMING TO A REST UNDERNEATH A POWER LINE. RICH WILLIAMS WAS DRIVING HIS KIDS TO SCHOOL WHEN HE SAW WHAT HAPPENED. "I'M DRIVING AROUND THE CORNER AND I SEE THE TRAIL OF FLAMES AND I NOTICED THAT CAR OVER THERE WAS ON FIRE." NOT KNOWING IF ANYONE WAS TRAPPED INSIDE THE BURNING CAR, WILLIAMS AND A GROUP OF GOOD SAMARITANS, EMPLOYEES AT RADIUM SPRINGS ELEMENTARY, JUMPED INTO ACTION. "I GOT OUT AND RAN OVER, AND MR. POOLE, THE GYM TEACHER, AND ANOTHER TEACHER WERE OVER HERE, AND THIS PURSE CAME FLYING OUT AS IT WAS ON FIRE. THIS LADY DOVE OUT AND WE JUST DRAGGED HER AWAY." "THE CAR JUST STARTED POPPING, ENGULFED IN FLAMES AND EXPLODED." TUNSTALL MADE OUT IT, IN SHOCK, BUT VIRTUALLY UNHARMED. IT'S A MIRACLE SHE SAYS, JUST TO BE ALIVE. SOMETHING SHE CREDITS TO THE UNSELFISH ACTS OF OTHERS WHO PUT THEIR LIVES IN HARMS WAY TO SAVE HERS. IT ISN'T CLEAR WHAT CAUSED TUNSTILL'S CAR TO CATCH FIRE. WE SPOKE WITH HER BY PHONE AND SHE TELLS US SHE WOULD LIKE TO PERSONALLY THANK THOSE WHO CAME TO HER RESCUE, ADDING THAT SHE WOULDN'T BE HERE WITHOUT THEM. *TR
2007 LINCOLN MKX CAUGHT FIRE. CONSUMER BELIEVES THAT IT CAUGHT FIRE DUE TO A GAS TANK ISSUE ON 2008 LINCOLN MKX VEHICLES WITH GAS TANK PROBLEMS. *KB THE CONSUMER STATED SHE NOTICED FIRE COMING FROM THE REAR OF THE VEHICLE AND WHILE DOING SO, SHE BRIEFLY LEFT THE ROADWAY AND HIT A MAILBOX AND SCHOOL SIGN AND RAN INTO A DITCH. THE CONSUMER TURNED THE VEHICLE OFF AND ATTEMPTED TO EXIT THE DRIVERS SIDE DOOR, BUT THE FLAMES WERE SO INTENSE, THAT HER JACKET CAUGHT ON FIRE. THE CONSUMER IMMEDIATELY CLOSED THE DOOR AS FLAMES WERE EVERYWHERE. THE CONSUMER EVENTUALLY EXITED THE PASSENGER SIDE AND WITHIN SECONDS, THE VEHICLE BEGAN MAKING POPPING SOUNDS AND THEN IT BLEW UP. IT HAD COMPLETELY BURNED BEFORE THE FIRE TRUCKS ARRIVED. THE CONSUMER BELIEVED THE GAS TANK RUPTURED. *JB
I HAVE A 2007 LINCOLN MKX. WITHIN THE PAST 3 MONTHS OR SO, I HAVE HAD 3 DIFFERENT VALVE STEM MALFUNCTIONS (LEAKY STEMS ON 3 DIFFERENT TIRES) RESULTING IN MY VEHICLE BEING DISABLED. THE LAST ONE CAUSING MY TIRE TO BLOW OUT. I WAS TOLD BY A TECH THAT IT WAS THE VALVE STEM ON THE FIRST TWO TIRES SO WHEN MY TIRE SENSOR WARNED ME OF LOW PRESSURE TODAY, I CHECKED MY STEMS. SURE ENOUGH...ONE WAS LEAKING. I WAS APPROXIMATELY 35 MILES FROM HOME AND IT IS CHRISTMAS DAY...SO I AIRED UP MY TIRE AND HEADED HOME. APPROX TEN MILES DOWN THE STREET, MY TIRE BLEW OUT (BEYOND REPAIR). I THANK GOD THAT MY SON AND I WHO WERE TRAVELING ALONE WERE NOT INJURED...BUT WITH THIS BEING THE 3RD LEAKY STEM, I WOULD SAY THAT THERE IS TRULY A PROBLEM WITH MY CONTINENTAL CROSS CONTACT LX TIRES. I HAVE SIZE P245/60R18. *TR
ON SEPTEMBER 21, 2008 HAD FLAT TIRE ON LEFT REAR DUE TO CRACKED VALVE STEM. ON OCTOBER 5,2008 HAD ANOTHER FLAT TIRE RIGHT FRONT DUE TO FAULTY VALVE STEM. CHECKED OTHER 2 TIRES AND VALVE STEMS ARE CRACKED. HAVE ONLY 17,648 MILES ON 2007 LINCOLN MKX. WILL BE CONTACTING DEALER AND CONTINENTAL TIRE ON OCTOBER 6TH TO SEE WHAT ACTION IS BEING DONE TO RECTIFY THIS PROBLEM. *TR
WITHIN THE LAST 3 MONTHS I HAVE HAD 3 FLAT TIRES DUE TO FAULTY VALVE STEMS. *TR
I HAVE NOT HAD AN ACCIDENT YET, BUT SEVERAL SOON WILL! I HAVE A 2007 LINCOLN MKX (SAME AS FORD EDGE AND SAME PROBLEM ACCORDING TO THE DEALER). WHEN ON A HILL, EVEN A RELATIVELY SLIGHT INCLINE, AND YOU TAKE YOUR FOOT OFF THE BRAKE TO GO TO THE GAS AFTER A STOP, IT ROLLS BACKWARD! IT ACTS LIKE A CAR WITH A CLUTCH-EVEN THOUGH IT IS AN AUTOMATIC. I HAVE NEVER IN 50 YEARS OF DRIVING HAD AN AUTOMATIC THAT DID THIS RATHER THAN HOLD ITSELF FOR THAT SPLIT SECOND UNTIL YOU CAN MAKE THE SWITCH FROM BRAKE TO GAS!. THE DEALERS ANSWER IS THAT FORD HAS SAID NOTHING ABOUT IT AND IT" MEETS ALL SPECS". TALK WITH FORD DEALERS INFORMED ME THAT EDGE OWNERS HAVE THE SAME PROBLEM. THE FORD CONSUMER LINE SAYS IT IS "WITHIN ENGINEERING SPECS". THEY ALSO SUGGESTED PUTTING LEFT FOOT ON THE BRAKE AND RIGHT TO GAS FOR FASTER RPM TO AVOID IT! ONE SERVICE MANAGER OPINED THAT THE SPECIFICATIONS WERE SET SO LOW AT IDLE, TO TRY AND GET MILEAGE ESTIMATES WITHIN THE REQUIRED REGULATORY GUIDELINES, THAT IT DID NOT HAVE ENOUGH IDLE SPEED TO HOLD THE CAR ON AN INCLINE, LIKE MOST AUTOMATICS, BECAUSE OF ITS WEIGHT! THIS IS AN ACCIDENT WAITING TO HAPPEN, IF IT HAS NOT ALREADY! ALTHOUGH ROLLING BACK INTO SOMEONE ELSE'S VEHICLE CLOSE BEHIND YOU ON AN INCLINE MAY NOT RESULT IN SERIOUS INJURY, IT CERTAINLY WILL CAUSE EXPENSIVE REPAIRS AND UNNECESSARY "ROAD RAGE" BETWEEN THE DRIVERS POSSIBLY RESULTING IN INJURIES OR DEATH! FORD SHOULD NOT BE ALLOWED TO "CHEAT" ON GAS MILEAGE REQUIREMENTS BY REDUCING VEHICLE IDLE TO THE POINT OF CREATING AN UNNECESSARY SAFETY SITUATION! *TR
2007 LINCOLN MKX WITH PASSENGER SEAT AIRBAG PROBLEMS. CONSUMER STATES THAT WHEN HIS WIFE IS IN THE PASSENGER SEAT THE AIRBAGS DO NOT ENGAGE. DEALER TOLD HIM TO TELL HIS WIFE TO EAT MORE AND GAIN WEIGHT. HE WOULD LIKE TO KNOW HOW TO FIX THIS PROBLEM. *KB
WHILE OUR 2007 LINCOLN MKX WAS STANDING STILL, PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I TRIED IT SEVERAL TIMES OVER THE NEXT FEW DAYS WITH THE SAME RESULT. TOOK IT INTO THE DEALER, DEALER SAID IT WAS NORMAL. I OBJECTED TO THAT COMMENT. ON FURTHER INVESTIGATION BY THE DEALER, THEY SAID IT WAS THE MASTER CYLINDER. THEY DID REPLACE THE MASTER CYLINDER. I GOT INTO THE VEHICLE, PRESSED ON THE BRAKE PEDAL, THOUGHT IT FELT FUNNY, COMPLAINED AGAIN TO THE DEALER. THEY SAID THEY WOULD GIVE ME A TEST DRIVE WITH THE SAME TYPE OF VEHICLE. BEFORE THAT HAPPENED, THE MECHANIC CAME OUT, GOT IN MY VEHICLE, PUSHED DOWN ON THE BRAKE PEDAL, WHICH AGAIN WENT TO THE FLOOR. HIS STATEMENT WAS HUH?, MUST BE IN THE VACUUM SYSTEM. THAT SYSTEM IS IN THE PROCESS OF BEING REPLACED. WILL KEEP EVERYONE POSTED IN THE NEXT FEW DAYS. *TR
FUEL ECONOMY INFORMATION. *TR
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 70 MPH THE TRACTION CONTROL ENGAGED WITHOUT WARNING WHICH CAUSED THE VEHICLE TO MOVE FROM LANE TO LANE. THE CONTACT PULLED OVER AND STOPPED THE VEHICLE. SHE STATED THAT THE TRACTION CONTROL ENGAGED AGAIN, WHEN SHE ACCELERATED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 861. UPDATED 09/11/07 *TR
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE NEXT DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT EXPERIENCED POOR VISIBILITY FROM THE WINDSHIELD WHILE DRIVING. THE GLARE FROM THE DASHBOARD IS THE CAUSE OF FAILURE. FORD IS AWARE OF THE DESIGN FLAW. THE FAILURE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 850 AND FAILURE MILEAGE WAS 578. THE CONSUMER STATED OC WELSH SUGGESTED GETTING THE WINDOWS TINTED TO SOLVE THE PROBLEM BUT THE PROBLEM STILL EXISTS. UPDATED 08/28/07 *TR
DANGEROUS WINDSHIELD GLARE. TIMES WHEN ALL FORWARD VIEW IS OBSCURE,DEALER HAS NO ANSWERS AND CLAIMS LINCOLN IS NO HELP. MUST SOMEONE BE INJURED BEFORE THIS DANGEROUS SITUATION IS FIXED? *TR
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 30 MPH THE VEHICLE WOULD CONSTANTLY PULL TO THE RIGHT. THE VEHICLE WAS INSPECTED ON THREE OCCASIONS HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT WAS CONCERNED ABOUT THE CONSTANT STEERING AND ALIGNMENT FAILURE. THE FAILURE MILEAGE WAS 195 AND THE CURRENT MILEAGE WAS 1,200 MILES. UPDATED 02/01/08. *LJ
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DASHBOARD REFLECTS ONTO THE WINDSHIELD. THE REFLECTION CAUSED POOR VISIBILITY BECAUSE IT COVERED 90% OF THE WINDSHIELD. THE CURRENT AND FAILURE MILEAGES WERE 500. UPDATED 09/05/07. *JB
2007 LINCOLN MKX CUSTOMER DISSATISFACTION AND SAFETY NOTIFICATION CUSTOMER STATES THAT THE VEHICLE DOWN SHIFTS EXTREMELY HARSH AND JERKS BANGS AND THROWS YOU FORWARD**NAR**CC THE CONSUMER STATED THAT THE VEHICLE HAS HAD TRANSMISSION PROBLEMS SINCE TAKING POSSESSION OF THE VEHICLE. THE CONSUMER STATED THAT IT JERKS SO VIOLENTLY THAT IT FEELS AS THOUGH YOU HAVE A HIT A POTHOLE. THE CONSUMER STATED WHEN SPEAKING TO THE DEALER THEY INFORMED HIM THAT THE EXCESSIVE JOLTING OR JERKING WAS NORMAL. THE CONSUMER STATED THAT HE EITHER WANTS THE DEALER TO ASCERTAIN THE PROBLEM OR THE DEALER REPLACE THE VEHICLE. THE CONSUMER PROVIDED ROAD TESTS AND THE VEHICLE DESCRIPTION INFORMATION AT TIME OF PURCHASE. *TR
SOFT BREAK PEDAL, FROM NEW 2007 PURCHASE UNTIL PRESENT, SAFETY PROBLEM YOU CAN PRESS ON THE BREAK AND GAS AT THE SAME TIME WHILE IN MOTION AND NOT STOP IN TIME.
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT CANNOT SEE THE INSTRUMENT PANEL WHILE DRIVING DURING THE DAY. THE PANEL BECOMES INVISIBLE AND HE CANNOT TELL HOW FAST HE IS DRIVING. HE ALSO STATED THAT THE WINDSHIELD HAS A TREMENDOUS GLARE. THE SERVICE MANAGER AT THE DEALER DROVE THE VEHICLE AND AGREED THAT THE GLARE WAS VERY BAD, BUT STATED THAT NOTHING COULD BE DONE. THE WINDSHIELD GLARE CONSTANTLY REMAINS DURING THE DAYTIME. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 50. UPDATED 03-19-08 *BF THE CONSUMER STATED THE WINDSHIELD IS MADE BY CARLITE CO. AND HAS A SPECIAL COATING BETWEEN THE GLASS. UPDATED 03/19/08 *TR
TAKATA RECALL WHAT HAPPENS NOW THAT TAKATA HAS DECLARED BANKRUPTCY? I HAVE BEEN WAITING OVER ONE YEAR SINCE NOTIFICATION (LETTER).
"TAKATA RECALL"
2007 LINCOLN MKX BLINDING DASHBOARD IN BRIGHT SUNLIGHT. CUSTOMER STATES THAT THE DASHBOARD IS LIGHT BEIGE AND IS BLINDING WHEN IT REFLECTS INTO THE WINDSHIELD ON A BRIGHT SUNNY DAY. *KB
2007 LINCOLN MKX HEADREST IS CAUSING SEVERE NECK PAIN. CONSUMER STATES IT IS CAUSING NECK PAIN AND HEADACHES. HE STATES THAT THE HEADREST IS FIXATED FORWARD AND CANNOT BE CHANGED. HE SAID THE PAIN IS COMING FROM THE HEAD BEING FORCED FORWARD. *KB THE CONSUMER STATED THE HEADREST ONLY ADJUST UP OR DOWN. CHANGING THE SEAT ANGLE DOESN'T CHANGE THE HEADREST ANGLE. *JB