2007 Lincoln MKX Complaint Log

MASTERCRAFT TIRE 24.5/60R18 DOT # UP83 FXF 0815 IS THIS TIRE ON THE RECALL LIST. NO FAILURE TO DATE. JUST PURCHASED SEPT 2015

I WAS RIVING ABOUT 35 MPH WHEN THE CAR STOPPED MOVING FORWARD AND A WRENCH APPEAR IN MY DASH. THE CAR SWERVE AND HIT A CURVE TO KEEP FROM HITTING ME HAD HE NOT DONE THAT I COULD HAVE BEEN SERIOUSLY INJURED. PREVIOUSLY THAT HAPPEN TO BE AND IT DID CAUSED AN ACCIDENT. ON NOVEMBER 17, 2011 I HAD 49,136 MILES MY CAR WAS STILL ON WARRANTY AND THEY BAYWAY LINCOLN REPAIRED IT. NOW LESS THAN 12,000 MILES THIS HAPPEN AND NO ONE IS RESPONSIBLE. I AM A SENIOR CITIZEN VERY SELDOM DRIVE MY CAR AND DON'T THINK IT IS FAIR FOR ME TO FEAR DRIVING THIS CAR OR BE RESPONSIBLE FOR THE COST.

DRIVING AT 40 MPH ON A FIVE LANE STATE HIGHWAY IN METROPOLITAN AREA. SUDDEN LOSS OF POWER, LOST THROTTLE RESPONSE, DASH SEND ODO DATA ERROR MESSAGE, WITH NO ODOMETER READING, WRENCH SYMBOL. CAR COASTED TO STOP IN LEFT TURN LANE. LOUD CLUCK WHEN ATTEMPTING TO SHIFT TO/FROM PARK, REVERSE, NEUTRAL OR DRIVE. UNABLE TO DRIVE MORE THAN 2 MPH, NO MATTER WHAT THROTTLE POSITION OR GEAR SELECTION. IGNITION AND ENGINE TURN OFF ENGINE CLEARED ERROR CODES, BUT DID NOT RESOLVE ISSUE. MKX COULD NOT BE DRIVEN AND NEEDED TO BE TOWED FOR SERVICE. LATER LEARNED THAT OUTPUT SHAFT SPEED (OSS) SENSOR AND TURBINE SHAFT SPEED (TSS) SENSOR FAILED, WHICH PLACED MKX IN ELECTRONIC STATUS OF A HIGH GEAR, THEREBY NO ACCELERATION OR CONTROL POSSIBLE WITHOUT REPAIR. LATER LEARNED THAT LINCOLN HAS HAD A TECHNICAL SERVICE BULLETIN PUBLISHED THAT DIAGNOSED THIS PROBLEM IN 2007! MULTIPLE COMPLAINTS BY MOTORIST WITH SIMILAR ISSUES WITH WIRING TO OSS/TSS SENSORS. WELL KNOWN PROBLEM TO LINCOLN BUT NO RECALL. SUDDEN LOST OF THROTTLE AT HIGH SPEED IS VERY DANGEROUS. AT HIGHWAY SPEEDS, LACK OF RESPONSE FROM AUTOMOBILE COULD BE FATAL. THIS IS NOT A WEAR PROBLEM, BUT AN INITIAL DESIGN OR PART DESIGN FAILURE. INITIAL SYMPTOMS INCLUDE POOR AUTOMATIC SHIFT AT MIDDLE RANGE SPEEDS. FAILURE OF ELECTRICAL CONNECTION OR SENSORS CAN OCCUR AT ANY ODOMETER READING OR AUTOMOBILE USAGE.

HAVE BEEN SMELLING FUEL FOR A COUPLE OF WEEKS OUTSIDE THE CAR. FOUND WHAT APPEARS TO BE A FUEL LEAK COMING FROM FUEL TANK. CALLED LINCOLN ABOUT THE RECALL, THEY SAID IT DIDN'T AFFECT MY VEHICLE. I THINK IT DID, SEEING HOW IT HAS THE SAME PROBLEM, AND IT'S A SALT/CORROSION ISSUE. I'VE LIVED IN NEBRASKA ALMOST ALL MY LIFE, WE USE SALT IN THE WINTER SEASON. REGARDLESS WHERE IT IS BUILT, I'M SURE THEY ARE GETTING THEIR PARTS FROM THE SAME SUPPLIER. LINCOLN IS IN THE WRONG, THEY SHOULD BE TAKING CARE OF THE ISSUE. THIS IS A $2,000 REPAIR THAT NOT EVERYONE CAN AFFORD TO PAY FOR. THIS IS BS, AND THE LAST TIME I WILL BUY A LINCOLN/FORD PRODUCT, IF THIS IS HOW THEY TAKE CARE OF THEIR CUSTOMERS.

AFTER SITTING IN OUR DEALER'S LOT FOR 8 MONTHS WHILE WE WAITED FOR THE FUEL TANK CORROSION PROBLEM TO BE RESOLVED (NHSA CAMPAIGN NUMBER 14V682000), WE PICKED UP OUR CAR ONLY TO FIND THAT THE FUEL TANK SENSOR WAS DEFECTIVE (SHOWED E EVEN THOUGH WE HAD JUST FILLED THE TANK), AND THE COOLING SYSTEM HAS TO BE REPAIRED. THE DEALER SAYS THE CAR IS UNDRIVEABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD OF ORANGE (1350 W KATELLA AVE, ORANGE, CA 92867, 888-721-6635) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF FUEL EMITTED OUTSIDE OF THE VEHICLE. MOST RECENT, FUEL LEAKED ONTO THE GROUND CONTINUOUSLY. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE DEALER FAILED TO PERFORM A REPAIR OR REPLACE THE DEFECTIVE FUEL TANK AS MENTIONED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL TANK SEAMS WERE CORRODED WHICH CAUSED THE FUEL TO LEAK. THE MANUFACTURER DECLINED TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 03/16/16*LJ *JS

"TAKATA RECALL" HAD CONTACTED THE DEALER OVER A YEAR AGO THEY SAID THEY CAN'T GET THE PARTS

LETTER FROM SENATOR KLOBUCHAR ON BEHALF OF CONSTITUENT RE AN AIR BAG RECALL OF HIS LINCOLN MKX (ATTN: CACJE HENDERSON). *SMD THE CONSUMER STATED HE RECENTLY CAME ACROSS A RECALL CONCERNING A POSSIBLE FUEL TANK CORROSION LEAK; RECALL # 14V682000. THE CONSUMER STATED HE WAS NEVER NOTIFIED ABOUT THE RECALL. *JB THE REQUESTED TO HAVE THE AIR BAG DEACTIVATED. UPDATED 09/19/16.*JB UPDATED 12/14/16.*JB

UNABLE TO PUMP GAS NORMALLY. TANK SPITS FUEL BACK OUT OR SHUTS DOWN PUMP AND THE SMELL OF GAS COMING FROM THE CAR AFTER REFUELING AT TIMES WHEN DRIVING

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING AT ANY SPEED, CLICKING AND POPPING NOISES WERE HEARD FROM THE REAR OF THE VEHICLE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DEALER DID NOT NOTIFY THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) SINCE MID MARCH 2015. IN ADDITION, UPON RECEIVING NOTIFICATION MORE THAN A YEAR LATER, THE DEALER SCHEDULED AN APPOINTMENT, INDICATED THAT THE PARTS WERE AVAILABLE, AND LATER STATED THAT THE PARTS WERE TO BE ORDERED. THE PARTS WERE NOT AVAILABLE AT THE TIME OF THE APPOINTMENT. THE MECHANIC PLACED THE ORIGINAL PART BACK ON THE VEHICLE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND PROVIDED NO TIME FRAME THAT THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER FOR BOTH RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/16 *BF THE CONSUMER STATED THE FUEL SYSTEM RECALL REPAIR WAS COMPLETED, BUT NOT THE AIRBAGS RECALL. *JS

TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

APPROXIMATELY 18 MONTHS AGO, I HAD THE LOWER CONTROL ARM REPLACED ON MY VEHICLE, AS IT WAS FOUND TO BE FAULTY AND COVERED UNDER WARRANTY. WHEN REPLACED, I WAS TOLD THAT I SHOULD NOT EXPERIENCE ANY ADDITIONAL PROBLEMS WITH IT. TODAY, I TOOK MY CAR BACK TO THE DEALERSHIP, AND I WAS TOLD THAT THE CONTROL ARM WAS FAULTY AGAIN AND NEEDS TO REPLACED. THIS TIME, IT'S NOT COVERED UNDER WARRANTY. IN READING MANY OF THE COMPLAINTS ABOUT THIS PARTICULAR MODEL YEAR, I NOTICE THAT MANY PEOPLE HAVE HAD THE SAME ISSUE, WHICH LEADS ME TO BELIEVE THAT THERE IS A MANUFACTURER DEFECT IN THE PARTS BEING USED. *TR

I AM ORIGINAL OWNER OF 2007 MKX. RECEIVED RECALL NOTICE IN DEC.2014. UNABLE TO GET VEHICLE TO DEALERSHIP UNTIL 02/03/15. I HAVE NOT HAD MY VEHICLE SINCE THAT DATE. CORROSION AT FUEL TANK AND LEAKING. DLR INFORMED ME THE VEHICLE CANNOT BE DRIVEN. HE HAD NO IDEA WHEN THE PART(S) WOULD BE AVAILABLE. IT WOULD BE MONTHS. I WAS PROVIDED INITIALLY WITH VEHICLE FROM DEALERSHIP. AFTER WEEK OR SO I WAS HANDED OVER TO RENTAL AGENCY AT FORD'S EXPENSE. I AM NOW IN MY 3RD VEHICLE AS OF JUNE. HAVE CONTACTED FORD MOTOR COMPANY NUMEROUS TIMES SINCE EARLY FEB. WHO APOLOGIZES PROFUSELY AND SAY THEY DO NOT KNOW WHEN TANKS WILL BE AVAILABLE. THEY ARE AT MERCY OF THEIR SUPPLIER. NO DATES MAYBE LATE SUMMER. RECALL NOTICE INDICATES 3RD QTR. DEALERSHIP AS OF 7/7/15 SAYING FOURTH QTR. NO EXACT DATE OR TIME. I PURCHASED THAT VEHICLE FOR INTENDED USE WITH BUSINESS AND FAMILY. FAMILY MEMBERS UNDER 25 AND FREQUENT OUT OF TOWN FAMILY GUESTS CANNOT DRIVE THE RENTAL AND UNTIL EARLY JUNE PREVIOUS VEHICLES I HAD DID NOT MEET MY BUSINESS NEEDS. THIS HAS BEEN AN UNREASONABLE AND UNACCEPTABLE AMOUNT OF TIME. I AM VERY CONCERNED HOW MY VEHICLE WILL OPERATE AFTER HAVING BEEN IDLE FOR MANY MONTHS, NEARLY A YEAR. FORD MOTOR SHOULD PURCHASE THESE VEHICLES AT FMV WITH ADDITIONAL AMOUNT COVERING THE RENTAL PAYOUTS AND THE INCONVENIENCE THROUGH THEIR UNKNOWN REPAIR DATE. THEY MIGHT STILL HAVE SATISFIED CUSTOMERS. ONLY OFFER THEY HAVE COME UP WITH IN EARLY APRIL HAS BEEN DEALER VALUE + $2500.00 TOWARDS ANOTHER FORD PRODUCT. NOT ACCEPTABLE.

2/3/2015 I TOOK MY 2007 LINCOLN MKX IN FOR GAS TANK RECALL. ON NOVEMBER 25,2015 I PICKED MY CAR UP FROM THE DEALER. THE DEALER STATED A NEW TANK WAS INSTALLED. NOVEMBER 27TH I FILLED MY TANK WITH GAS AND WENT APPROXIMATELY 15 MILES BEFORE MY CAR SHUT DOWN WHILE PROCEEDING TO STOP AT A RED LIGHT. I TURNED THE IGNITION AND STARTED THE CAR AND DROVE 1 MILE FURTHER TO MY DESTINATION AT A MALL. MY FAMILY EXITED THE CAR AND NOTICED A PERFUSE GAS SMELL COMING FROM THE RIGHT SIDE TOWARDS THE REAR. MY HUSBAND LOOKED UNDER THE CAR AND NOTICED GAS LEAKING. EITHER THE RECALLED TANK WAS NOT REPLACED BY THE DEALER OR THE NEW TANK IS ALREADY LEAKING. THE LEAK IS COMING FROM THE SEAM OF THE FUEL TANK. WHILE THIS IS THE SHORT STORY IT DOES NOT MENTION THE ALL THE DAMAGE OCCURRED TO MY CAR BY SITTING FOR 10 MONTHS AND BEING EXPOSED TO THE HARSH ELEMENTS OF THE SUN, RAIN, SNOW AND THE FACT SOMEONE RAN INTO IT WHILE IN THE DEALERS PROCESSION. MY HEADLIGHTS ARE FADED, PAINT FADED, BRAKES SQUEAL, DEAD BATTERY AND FLAT TIRES. LET'S NOT FORGET IT STILL LEAKS GAS.

BROUGHT OUR 2007 LINCOLN MKX INTO THE DEALERSHIP IN EARLY 2014 COMPLAINING OF A GAS SMELL. WE WERE TOLD THAT THE GAS CAP WAS PROBABLY NOT BEING CLOSED FULLY. BROUGHT IT BACK IN JANUARY 2015 AFTER WE RECEIVED THE RECALL NOTICE, AND WAS TOLD THAT THEY HAD TO KEEP THE CAR BECAUSE OF THE ODOR. WE JUST FOUND OUT THAT IT MAY NOT BE UNTIL THE SUMMER OR FALL OF 2015 THAT IT CAN BE FIXED. WE GOT AN AWFUL RENTAL CAR, WHICH WHILE PAID FOR BY FORD, IS FAR FROM THE CAR WE BOUGHT. I'M INCREDULOUS THAT FORD A) CAN'T SIMPLY REPLACE THE FUEL TANK AND BRACKETS, B) HAS ALREADY TAKEN TWO MONTHS AND MAY TAKE SIX MORE, AND C) WON'T PROVIDE A COMPARABLE LOANER VEHICLE. DOESN'T FORD HAVE AN OBLIGATION, LEGALLY AND MORALLY, TO FIX THE PROBLEM EXPEDITIOUSLY? *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, A BURNING TAR ODOR WAS DETECTED COMING THROUGH THE VENTS AND SMOKE APPEARED. THE VEHICLE WAS TAKEN TO CHAMPION FORD LINCOLN MAZDA (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WHERE IT WAS DIAGNOSED WITH A LEAK IN THE POWER TRANSFER UNIT, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT BELIEVED THAT THE RECALL REPAIRS FAILED BECAUSE THE ODOR AND SMOKE WERE PRESENT BEFORE THE VEHICLE WAS SERVICED PER THE RECALL IN 2015. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT A CRACK AND EXCESSIVE CORROSION DEVELOPED ON THE FUEL LINES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,895.

I PURCHASED MY 2007 LINCOLN MKX ON 12/01/2014 ON 12/13/2014 I FILLED MY GAS TANK DROVE HOME I WENT INSIDE FOR ABOUT 5 MINUTES WHEN I CAME OUT TO LOAD MY CAR FOR A TRIP I SMELLED A STRONG GAS ODOR. UPON FURTHER INSPECTION I FOUND THAT MY CAR HAD LEAKED GAS ALL OVER MY DRIVEWAY. THE LEAK WAS DUE TO A RECALLED GAS TANK. LINCOLN HAS SINCE HAD MY CAR. THAT WAS DECEMBER THIS IS MARCH. I TALKED TO LINCOLN THIS MONTH AND THEY ARE TELLING ME MY CAR WILL NOT BE FIXED UNTIL OCTOBER. THAT WILL BE 10 MONTHS IM PAYING FOR A PRODUCT I CANNOT USE. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE FUEL TANK WAS CORRODED AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL OCTOBER OF 2015. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THE CONTACT NOTICED FLUID ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN DIAGNOSED THAT THE POWER TAKE UNIT FAILED AND CAUSED THE FLUID TO LEAK. THE VEHICLE WAS REPAIRED. THE POWER TAKE OFF UNIT WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE PARKED, THERE WAS A FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND WOULD NOT BECOME AVAILABLE DUE TO THE MANUFACTURER OF THE PART NO LONGER BEING IN BUSINESS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

FUEL LEAK DURING MAINTENANCE INSPECTION, DEALERSHIP GROUNDED CAR AND DID NOT RETURN TO ME. PROVIDED SMALL RENTAL CAR AT LINCOLN EXPENSE. AWAITING PART EVER SINCE, WITH NO ESTIMATE OF AVAILABILITY. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) AND 19V001000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND PULLING UP TO A STOP SIGN, THE CONTACT BECAME AWARE OF FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO A FAMILY MEMBER'S RESIDENCE TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TOWED TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210, (888) 416-4559) BUT WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE PARTS DISTRIBUTION DISCONNECT.

I HAD NOTICED A FAINT GAS SMELL FROM MY 2007 MKX. FRI 10/17/14 AFTER FILLING UP MY GAS TANK AND PARKING AT WORK, I FOUND A PUDDLE OF GAS UNDERNEATH MY CAR. TOOK THE MKX TO MY MECHANIC AND FOUND THAT THE TANK IS RUSTING AND LEAKING AT THE SEAMS. $1600 FOR A NEW TANK BUT NONE ARE AVAILABLE. CALL FORD CONSUMER COMPLAINT LINE AND TOLD THERE IS NOT A RECALL AND FORD WOULD NOT REPLACE OR TAKE CARE OF THE PROBLEM. THERE ARE NUMEROUS BLOGS ABOUT THIS PROBLEM WITH THE FORD MKX AND EDGE CARS BUT BEING IGNORED BY FORD. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE TAKEN CARE OF BY FORD. DO CARS NEED TO EXPLODE, CATCH FIRE OR PEOPLE DIE BEFORE SOMETHING IS DONE? YOUR HELP IN GETTING THIS SAFETY ISSUE TAKEN CARE OF WOULD BE APPRECIATED. *TR

WHEN THE CAR WAS PARKED IN THE GARAGE OVERNIGHT, I WOULD COME OUT TO THE STRONG SMELL OF GAS, WHEN I TOOK IT TO MY MECHANIC, HE TOLD ME THE TANK WAS COMING APART AT A SEAM AT THE TOP. AFTER SEARCHING THE INTERNET FOR SIMILAR PROBLEMS, I FOUND MANY SITUATION LIKE MINE. THIS IS AN EXTREMELY DANGEROUS AND EXPENSIVE PROBLEM THAT ONE NEVER EXPECTS. *TR

I SMELLED THE STRONG SMELL OF GAS WHILE THE VEHICLE WAS PARKED. TOOK IT TO A FORD DEALERSHIP AND THEY FOUND A LEAK IN THE FUEL TANK AT THE TOP OF THE TANK. I WAS TOLD THE FUEL TANK WOULD COST 1500.00 AND THEN 500.00 FOR LABOR FOR A TOTAL OF OVER 2000.00. I FEEL LIKE THIS SHOULD NOT HAVE HAPPENED TO A VEHICLE 7 YEARS OLD. I HAVE HAD MANY VEHICLES OVER THE YEARS AND HAVE NEVER HAD A FUEL TANK LEAK THIS BAD BEFORE. THIS IS A SERIOUS SAFETY ISSUE. *TR

MY WIFE'S CAR STOPPED MOVING IN AN INTERSECTION, DOING SOME RESEARCH ON THIS I HAVE FOUND THAT THERE IS A DEFECT IN THE TRANSMISSION OUTPUT SPEED SENSOR. IT CAUSES THE COMPUTER TO NOT KNOW HOW FAST THE CAR IS MOVING AND KILLS THE EXCELERATION OF THE VEHICLE. I TOOK THE VEHICLE TO A FORD LINCOLN DEALER AND ALTHOUGH WHEN LOOKING ON THE INTERNET THIS ISSUE IS WELL DOCUMENTED, THE DEALER GAVE ME THE IMPRESSION THAT THEY WERE NOT AWARE OF ANY SUCH PROBLEMS. *TR

MY GAS TANK IS LEAKING, FORD HAS BEEN CONTACTED AND ARE UNABLE TO COME UP WITH A NEW GAS TANK. I AM BEING TOLD THE EARLIEST POSSIBLE DATE TO RECEIVE A TANK (NEW OR USED) WILL BE NOVEMBER 7, 2014 AND THAT IS NO GUARANTEE. THE GIRL I SPOKE WITH AT "FORD CLIENT SERVICES" MENTIONED THAT I SHOULD NOT BE DRIVING THE CAR. I BELIEVE THIS PROBLEM IS WIDESPREAD DUE TO THE LACK OF AVAILABILITY OF THIS PART. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER WAS UNABLE TO SERVICE THE RECALL FOR MONTHS DUE TO THE MANUFACTURER NOT NOTIFYING THEM OF THE RECALL. THE CONTACT DID NOT RECEIVE A LETTER FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN UPDATED 10/19/2017*CN

ABOUT 2 MONTHS AGO, THERE BEGAN A STRONG SMELL OF GASOLINE IN MY GARAGE IMMEDIATELY AFTER FILLING MY GAS TANK. AFTER THIS HAPPENING SEVERAL OTHER TIMES, I HAD THE CAR TESTED FOR A FUEL LEAK. A SMOKE TEST WAS PERFORMED AND NO LEAK WAS FOUND. UPON SEARCHING AN ANSWER TO THIS PROBLEM, IT HAS COME TO MY ATTENTION THAT THIS IS A COMMON ISSUE IN LINCOLN MKX AND FORD EDGE SUV'S MADE IN 2007 AND AFTER. THERE ARE MANY IN ONLINE FORUMS WHO HAVE BEEN TOLD THE UPPER PART ("NECK") OF THE GAS TANK HAS CORRODED CAUSING FUEL TO SPRAY ONTO THE CHASIS. THIS IS ALSO MY EXPERIENCE, AS I HAVE BEEN TOLD THE SAME THING BY MY MECHANIC. I BELIEVE THIS IS A SAFETY CONCERN. THE FUMES AFTER FILLING THE TANK IS NOT TOLERABLE AND NOT SAFE. WHETHER OR NOT THIS IS A FIRE HAZARD, I CAN ONLY SPECULATE. *TR

SMELLED FUEL AROUND VEHICLE ABOUT A WEEK AGO. AFTER A COUPLE DAYS AFTER SMELL STARTED, FUEL BEGAN TO LEAK & DRIP ONTO GROUND. BY NEXT DAY I LOST 1/2 TANK OF FUEL ONTO THE GROUND. TOOK TO DEALER THEY FOUND SEAM ON TANK IS CORRODED AND LEAKING. REPAIR IS $2000. TANK ALONE IS $1500. IF THESE TANKS ARE THIS COSTLY, THEY SHOULD LAST MUCH LONGER THAN 6 - 7 YEARS. THIS IS AN UNSAFE CONDITION AND OVERLY COSTLY. I AM UPSET TO FIND THIS IS A COMMON ISSUE AND IS IGNORED BY FORD AS AN ISSUE. THERE IS NO REASON FOR THE COST TO BE SO HIGH ON PART UNLESS FORD IS CONTROLLING IT. FOR JUST ABOUT ANY OTHER VEHICLE, THE TYPICAL COST FOR A TANK IS $100 TO $500. THERE IS NO SPECIAL DESIGN. IT DOES NOT COME WITH ANYTHING EXTRA. NO PUMP. NO SENSORS. IT IS A BARE TANK. THIS SHOULD BE LOOKED INTO CLOSELY AND FOMOCO HELD RESPONSIBLE AND RECALLS SHOULD BE SENT ON THESE VERY UNSAFE VEHICLES. *TR

I WAS SMELLING GAS FROM MY 2007 MKX. I CHECKED UNDER THE CAR FOR LEAKS AND DIDN'T SEE ANY. MOST TIMES THE SMELL WAS STRONG AFTER FILLING IT, SO I THOUGHT THERE MAY HAVE BEEN A LITTLE SPILL-OFF NEAR THE CAP AND DIDN'T THINK ANYTHING MORE OF IT. A FEW DAYS BEFORE 7/1/2014 THE GAS SMELL WAS REALLY STRONG BOTH OUTSIDE AND INSIDE THE CAR AFTER JUST FILLING IT UP. ON 7/1, I WAS STILL SMELLING GAS AND TOOK THE CAR OVER TO MY MECHANIC. HE ADVISED HE WAS SEEING AN ISSUE AT THE TOP OF THE TANK BUT NEEDED TO DROP THE TANK TO BE SURE. HE RELEASED THE TRUCK BACK TO ME ADVISING ME TO DRIVE THE GAS DOWN TO ALMOST "E". WHEN I GOT HOME LATER THAT DAY, I STARTED DOING RESEARCH ON-LINE AND FOUND MANY MKX/EDGE OWNERS WITH THE SAME COMPLAINTS REGARDING THE FUEL TANK. I CALLED LINCOLN AND THEY OPENED A CASE #. I TOOK MY TRUCK BACK TO THE MECHANIC ON 7/8 AND HE ADVISED ME THAT THE SEALING RING WAS CRUSHED. HE EXPLAINED IT WAS FROM CORROSION DUE TO THE ETHANOL AND IT WAS VERY COMMON. HE ORDERED THE PARTS AND TOLD ME THE TRUCK WOULD BE READY ON THE 7/9. TODAY, 7/9 MY MECHANIC CALLED ME TO GET THE OK TO FILL THE TANK. HE CALLED ME BACK SHORTLY TO LET ME KNOW HE FOUND A BIGGER PROBLEM. HE ADVISED WHEN HE FILLED THE TANK, HE FOUND THE FUEL LEAKING FROM THE SEAM ON THE LEFT SIDE OF THE TANK. HE ADVISED THIS WAS NOT COMMON. HE ALSO ADVISED HE LOOKED UP THE TANK'S PART # AND FOUND THERE WAS A REVISION/UPDATE TO THE PART BUT IT DID NOT STATE WHAT IT WAS. HE ADVISED ME TO GET ON THE PHONE WITH LINCOLN AND HAVE THEM COME OUT TO TAKE A LOOK AT THE TANK. I SPOKE WITH LINCOLN RELATIONS AND THEY TOLD ME THEY DON'T DO THAT. I'M VERY UPSET WITH LINCOLN. BASED ON OTHER CUSTOMER COMPLAINTS, THIS HAS BEEN AN ON-GOING ISSUES THAT LINCOLN/FORD HAS TURNED A BLIND EYE TO. SOMETHING NEEDS TO BE DONE. *TR

GAS TANK STARTED LEAKING RANDOMLY AT 80,000 MILES. VEHICLE HAS ALWAYS BEEN GARAGE STORED AND MAINTAINED BY THE DEALER. I HAVE SEEN AND HEARD OF A LOT OF OTHER PEOPLE HAVING THE SAME ISSUES WITH 07-10 LINCOLN MKX AND FORD EDGE OF THE SAME YEAR. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD BECOME ABNORMALLY STIFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 118,000.

BRAKE BOOSTER - I NOTICED THAT WHENEVER I CAME TO A STOP OR SLOWED DOWN - MY CAR WOULD CONTINUE TO ROLL SLIGHTLY EVEN THOUGH I PRESSED DOWN VERY HARD ON THE BRAKES. THE PRESSURE OF THE BRAKE PEDAL BECAME VERY STIFF AND WOULD NOT ALLOW ME TO PRESS DOWN ON IT TOO MUCH AND IT FELT AS IF IT WAS GOING TO LOCK. I EVENTUALLY HAD TO PUT MY CAR IN NEUTRAL WHENEVER I CAME TO A STOP JUST TO BE CAUTIOUS AND PREVENT IT FROM POSSIBLY ROLLING INTO A VEHICLE OR PEDESTRIAN CROSSING THE STREET IN FRONT OF ME. ALSO, WHEN AT A COMPLETE STOP, THE BRAKES WOULD TIGHTEN, MY CAR WOULD MAKE AN AIR PRESSURE NOISE AND BEGAN TO ALMOST STALL OR VIBRATE A LITTLE AS IF IT WOULD SHUT COMPLETELY DOWN. I DID NOT TAKE THE TOLL ROAD FOR SAFETY REASONS DUE TO THE HILLS SO I IMMEDIATELY WENT TO THE LINCOLN DEALERSHIP AND I'M NOW OUT OF POCKET $786.00 LATER BECAUSE MY BRAKE BOOSTER WENT BAD. VERY FRUSTRATING SINCE FOUR MONTHS AGO I HAD RADIATOR PROBLEMS AND HAD TO REPLACE THE COOLING REGULATOR TO MY RADIATOR AND REPLACE THE HOSE WHICH WAS OVER $1,200. *TR

PTU LEAKING WITH A BURNING SMELL. SEAL AND GASKET REPLACED UNDER WARRANTY ON 3/1/11 AT 33,463 MILES. PTU IS LEAKING AGAIN IN 2014 AT 78,000 MILES AND THIS TIME THERE IS NO WARRANTY. SEEING ALL THE PTU PROBLEMS ON THE WEB WITH MKX/EDGE VEHICLES FROM 07/08, WONDER WHERE THE ENGINEERS WERE THE DAY THEY DESIGNED THIS PART AND THE REPLACEMENT PART AND WHY FORD DOESN'T FIX THESE 07/08 VEHICLES CORRECTLY OR WARRANTY THIS PART TO 100K MILES. FORD/LINCOLN HAD THEIR CHANCE TO FIX MY VEHICLE RIGHT IN 2011 AND BLEW IT - WILL PROBABLY TAKE IT FOR REPAIRS ELSEWHERE. HAVE OWNED FORD PRODUCTS FOR YEARS - MAYBE NOT ANYMORE. *TR

IN STATES WHERE ROAD SALT IS USED, FORD IS RECALLING CERTAIN VEHICLES WHERE THE LICENSE PLATE LAMP ASSEMBLY MAY EXPERIENCE AN ELECTRO-CHEMICAL REACTION AND CORROSION AS A RESULT OF WATER INTRUSION. FORD'S LIST OF RECALLED VEHICLES APPEAR TO BE VERY NARROW. MY 2007 LINCOLN MKX (THREE YEARS PRIOR TO THE CURRENT RECALL LIST) HAS THE SAME PROBLEM - ONE OF THE 2 LICENSE PLATE LIGHTS IS CORRODED AND QUIT WORKING (IT WAS RUSTED AND FELL APART WHEN I WENT TO REPLACE IT). I EXPECT THE OTHER LIGHT ISN'T FAR BEHIND. IF THERE IS AN INCREASED RISK OF FIRE, THE CURRENT RECALL SHOULD WARRANT A CLOSER LOOK AT ADDING MORE VEHICLES THAT USED THIS COMPONENT. RE: NHTSA CAMPAIGN NUMBER: 14V285000 COMPONENT(S): EXTERIOR LIGHTING CONSEQUENCE: CORROSION MAY RESULT IN A SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. *TR

STRONG SMELL OF GAS. FUEL TANK IS ROTTED ON THE SEEM. FORD SAYS IT IS NOT COVERED. *TR

MULTIPLE LOW BEAM HEADLAMP HARNESS PLUGS HAVE MELTED. OTHER RUNNING LIGHT PLUGS HAVE ALSO SHOWN HEAT DAMAGE AND CAUSED THE LIGHT TO FAIL TO WORK. BULBS ARE NOT FAILING BUT THE RECEPTACLE/PLUG WHERE THEY CONNECT TO THE VEHICLE SHOWS HEAT DAMAGE AND MELTING UNTIL THE LIGHT LOOSES CONNECTION. I HAVE REPLACED BOTH LOW BEAM HEADLIGHT PLUGS ALREADY AND AM GETTING READY TO REPLACE THEM AGAIN. THIS BULB/PLUG DESIGN PROBABLY AFFECTS OTHER MODELS AND PROBABLY OTHER MANUFACTURERS TOO. *TR

THE TAKATA RECALL IS POTENTIALLY LIFE THREATENING AND UNFORTUNATELY LINCOLN OFFERS NO SOLUTION TO THE CUSTOMER AND THAT IS SOMETHING THAT IS NOT BEING TAKEN SERIOUSLY BY THE COMPANY . I HAVE RECEIVED LETTER AFTER LETTER WARNING ME THAT CORROSION OF THE FUEL TANK IS DEFECTIVE AND DIRECTIONS TO TAKE THE TO A LINCOLN DEALER. I HAVE BEEN TO THE DEALER OVER 3 TIMES AND EVERYTIME ITS A DIFFERENT EXCUSE AS TO WHY NOTHING CAN BE DONE. I SMELL GAS FUMES ALL THE TIME AND HAVE SEEN VISIBLE RUST ON THE FUEL TANK. I RECEIVED LETTERS SAYING I WOULD BE ABLE TO DRIVE A TEMPORARY RENTAL AND AS USUAL EVERY RENTAL IS ALREADY OUT WITHIN 100 MILES OF ME. I CALLED LINCOLN AND ASKED IF THERE ARE ANY NEAR NEW YORK A METROPOLITAN AREA AND NONE WHAT SO EVER CAN BE FOUND. SO IN ENDING I HAVE A ROLLING DEATH TRAP THAT CAN POTENTIALLY IGNITE IN FLAMES OR SERIOUSLY INJURE IF NOT KILL ANYONE WHO SITS IN THE PASSENGER SEAT IF I WERE TO GET INTO AN ACCIDENT. PLEASE HELP HOWEVER POSSIBLE AS THIS IS A COMPLETE LACK OF ATTENTION FROM THE COMPANY.

2007 LINCOLN MK - 70K. SMELLED GASOLINE SEVERAL TIMES AT DIFFERENT LOCATIONS TODAY. FURTHER INVESTIGATION REVEALED THAT GASOLINE IS LEAKING FROM THE SEAM OF THE GAS TANK. HAVE SEEN MULTIPLE COMPLAINTS ON MULTIPLE SITES INCLUDING NHTSA FOR 2007 LINCOLN MKX AND THE FORD EDGE(SAME GAS TANK ASSEMBLY). THE ISSUE IS OCCURRING WITH THESE MODELS AROUND THE SAME MILEAGE. FORD NEEDS TO PUT OUT A RECALL ON THIS ITEM AS IT IS A MAJOR SAFETY CONCERN AND THERE SHOULD NOT BE AN ISSUE WITH THIS PART AT THIS MILEAGE. *TR

I WAS TURNING AND IT STARTED MAKING LOUD NOISE LIKE RATTLING .SOUND LIKE METAL AND WHEN I HIT THE GAS IT SOUND WORSE. SORT OF LIKE IT WAS HARD TO TAKE OFF. ALSO,SOUNDS LIKE SOMETHING RUBBING. THE NOISE SOUNDS LIKE IT'S COMING FROM THE PASSENGER SIDE SOMEWHERE UNDERNEATH. *TR

I'VE BEEN SMELLING GAS AND I THOUGHT IT MIGHT HAVE BEEN FROM OTHER CARS ON THE ROAD UNTIL TODAY WHEN MY CAR STARTED MAKING A LOUD NOISE SOUNDING LIKE IT WAS COMING FROM THE PASSENGER FRONT SIDE.IT STALLED OUT ON ME AROUND A MONTH AGO FOR NO REASON AND WHEN I WENT TO PARK IT TODAY I KEPT SMELLING GAS AND NOTICED IT'S MY VEHICLE. *TR

AFTER NOTICING SAME FUEL LEAK UNDER MY CAR , I TOOK THEM TO FORD DEALERSHIP FOR INSPECTION. THEIR TECHNICIAN FOUND THAT FUEL TANK IS HEAVILY CORRODED AROUND WELD ON THE REAR SIDE OF THE FUEL TANK, AND THAT FUEL LEAKS AT THAT PLACE WHEN THE FUEL TANK IS FULL. HE TOLD ME THAT TANK SHOULD BE REPLACED. AFTER THAT I TALKED WITH LINCOLN REPRESENTATIVE AND SHE TOLD ME THAT LINCOLN DOESN'T COVER FUEL TANK REPLACEMENT AFTER 5 YEAR WARRANTY OR 50000 MILES. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, FUEL WAS SMELLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL TANK NEEDED TO BE REPLACED DUE TO A HOLE IN THE HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

I WAS DRIVING OUT OF THE PARKING LOT SUDDENLY ANXIOUS ABOUT THE GAS PEDAL BECAUSE HOWEVER HARD I PRESSED IT, THE CAR WOULDN'T MOVE AHEAD. I MANAGED TO GET ONTO THE MAIN ROAD WITH THE EMERGENCY WRENCH COMING UP ALONG WITH THE DRIVER AIRBAG AND ZERO MILEAGE FOR THE CAR INDICATING. HOWEVER, THIS WAS LUCKY BECAUSE IT DIDN'T HAPPEN ON HIGHWAY, I WAS EXTREMELY STRESSED OUT STANDING IN THE LANE TO TURN TO HIGHWAY. I CHANGED MY MIND, TURNED AROUND, AND RETURNED TO THE PARKING LOT AT A CRAWL. I UNDERSTAND NOW THAT THIS IS A COMMON ISSUE WITH THE LINCOLN MKX 2007 DUE TO THE FACT THAT THE FORD OPENED A CLAIM WEBSITE RELATED TO JUST THIS PROBLEM. NO WONDER RECENTLY I HAVE BEEN BOMBARDED WITH THE LETTERS TO RENEW MY FACTORY WARRANTY AS SOON AS POSSIBLE. JUST AS I PAID OFF MY CAR LAST JANUARY, IT STARTED BREAKING ON ME. IS IT THE REASON WHY YOU MAKE YOUR CARS TO LAST ONLY DURING THE PERIOD OF THE 5-YEAR FACTORY WARRANTY?!NOW, TO CHANGE SENSOR ON THE PEDAL COST 400+ AND I AM AFRAID TO DRIVE LINCOLN MKX BECAUSE OF THIS SAFETY ISSUE. *TR