2008 Lincoln MKX Complaint Log

I am reporting a serious mechanical defect in my 2008 Lincoln MKX involving the internal water pump. This vehicle uses the Ford 3.5L V6 Cyclone engine, where the water pump is mounted inside the engine and driven by the timing chain. My water pump failed unexpectedly, causing coolant to leak into the engine oil. This design flaw poses a serious safety risk due to potential engine failure while driving. This could lead to the engine seizing without warning, loss of power steering and braking, and increased risk of a crash. Ford and Lincoln are aware of this issue, and many owners have reported similar failures, but no recall has been issued. Repairs cost thousands of dollars and often require full engine replacement. This is a known design defect that puts drivers and passengers in danger. I urge NHTSA to investigate and mandate a recall before someone is seriously injured or worse. This failure is unpredictable, dangerous, and affects many vehicles using this engine platform

I am reporting a serious mechanical defect in my 2008 Lincoln MKX involving the internal water pump. This vehicle uses the Ford 3.5L V6 Cyclone engine, where the water pump is mounted inside the engine and driven by the timing chain. My water pump failed unexpectedly, causing coolant to leak into the engine oil. This design flaw poses a serious safety risk due to potential engine failure while driving. This could lead to the engine seizing without warning, loss of power steering and braking, and increased risk of a crash. Ford and Lincoln are aware of this issue, and many owners have reported similar failures, but no recall has been issued. Repairs cost thousands of dollars and often require full engine replacement. This is a known design defect that puts drivers and passengers in danger. I urge NHTSA to investigate and mandate a recall before someone is seriously injured or worse. This failure is unpredictable, dangerous, and affects many vehicles using this engine platform

The contact owns a 2008 Lincoln MKX. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

The contact owns a 2008 Lincoln MKX. The contact stated that while driving at unknown speeds, the brake pedal was firm when depressed, and the vehicle was slow to respond. There was an abnormal hissing noise detected from the dashboard. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Cavalier Ford Greenbrier (1515 S Military Hwy, Chesapeake, VA 23320), who informed the contact that there were no recalls on the VIN and to schedule an appointment. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 91,000.

My front sliding panaromic sunroof glass blew right off the vehicle while I was driving on the highway. Not to mention my sunroof was closed. I heard a gust off wind and then my sunshade started flobbing from the wind ans thats when I noticed something was wrong. I pulled over and the glass was completely gone off the car. It could have caused a major accident or even hit and killed someone. Definitely a manufacturing defect. No warning signs or problems with it beforehand as well.

The contact owned a 2008 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) and later Campaign Number: 21V158000 (Air Bags) however, the parts to do the repairs were unavailable. The contact had made several attempts to set up recall appointments, however, the dealer kept advising her that the parts were not available. The contact stated that while driving approximately 20 MPH and following a right bend on the road she crashed into a parked vehicle. The contact stated that it was raining and the road surface was wet. The contact's vehicle crashed into the driver's side of the parked car, damaging the rear quarter panel and both doors. The contact's vehicle had damage to the front driver-side bumper and headlight, and the passenger door which was crushed by the impact. The contact stated that both side-impact air bags deployed but did not inflate and that the driver and passenger front air bags had not deployed. The contact stated that she received minor cuts to her left leg and bruises to the left side of her face, neck and shoulders. The contact stated that she had been transported by ambulance for medical attention. The contact's vehicle was towed from the scene and taken to an impound lot where it had later been declared a total loss by the contact's insurance provider. The police had filed a report. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 230,000. Parts distribution disconnect.

The contact owns a 2008 Lincoln MKX. The contact stated that while his son was pulling up to a stop sign prior to pulling into oncoming traffic and noticed a dump truck speeding that lost control and eventually crashed into the passenger side door. No air bags deployed. The driver had received injuries to their shoulder, arm, and minor whiplash. No medical attention was needed. The driver of the truck had not received any injuries. A police report was filed. The vehicle had been towed to a body shop. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

MKX has 75000 miles on it and the tss and oss sensors have gone out. Car goes into limp mode and will barely move, it shifts very hard, speed odometer quits and all the warning lights come on. If you stop let it sit and restart car it resets issue but you never know when it will happen again. It can happen at cruising speed or at start of car. VERY unsafe

I sold this vehicle over three years ago to Enterprise Car Sales in Santa Clara, CA. I have responded to these recall statements without success. Please tell me what I need to do ??

Takata recall. The contact owns a 2008 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and contacted the manufacturer for assistance with locating a dealer who had the parts for the recall repair; however, the manufacturer informed her that the local dealers did not yet have parts for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2008 Lincoln MKX. The contact stated that while operating the vehicle the ABS, air bag, and check engine warning lights remained illuminated. The vehicle was taken to an independent mechanic who replaced the ABS sensor; however, the failure persisted. The local dealer and manufacturer were not notified of the failure. The failure mileage was 134,000.

The fuel system was faulty on my 2008 MKX, my life as well as my family life was almost loss due to the fact that my MKX caught on fire. Everytime I would put gas in my truck when i got back in the cabin I always smell gas. One time when i was on my way to work I walked outside and smelled gas and when I looked under my truck I could see the gas leaking out at an alarming rate, i put a pan under it and went to work to tell them i need some time off cause if someone walk by my car smoking they would blow up, I got it fix and it was the fuel system and cost me 800 dollars and at that time the mileage was around 117000. Yesterday on fathers day I watch my MKX burn to the ground and me and my family almost didnt make it out. Lincoln knew about this problem since 2013 and have done nothing about it, to this day there are Innocence people driving these MKX and their life is in danger just like my family life was put in danger and they knew about the problem NHTSA campaign number 14V68200 (fuel system, gasoline) since 2013 here it is 2021 and I almost loss my family and they knew since 2013, 9 years later and i had the same problem and at the same mileage as these other complaints

MY MKX DRIVER SEAT AND PASSENGER SEAT KEEP ROCKING BACK AND FORTH. MY FIANC WAS DRIVING 40 MPH WE START TO SLOW DOWN ON A CITY STREET AND AS HE IS STOPPING HIS SEAT ROCKS BACK AND HIS FOOT COMES OF THE BREAK AND ALMOST HITS THE BACK OF ANOTHER CAR. I'M SITTING IN THE PASSENGER SEAT ALSO FEELING MY SEAT MOVE AS WELL. I LOOK OVER AT HIM AND SEE HIS FACE AND YOU CAN TELL HE GOT SCARED FOR A SECOND BECAUSE HE IS WONDERING WHY HIS SEAT ROCKED BACK AND HE ALMOST HIT A CAR IN FRONT OF HIM.IT IS ALSO HAPPENING WHEN ACCELERATING. MAKING IT A SAFETY HAZARD AS WELL BECAUSE YOU ARE SLOWING DOWN WHILE THE DRIVER BEHIND US IS SPEEDING UP AND COULD POSSIBLY HIT US BECAUSE OUR FOOT IS NO LONGER ON THE GAS.

MY PASSENGER REAR DOOR WILL NOT UNLOCK. TOU CAN'T OPEN FROM OUTSIDE OR INSIDE. MY GRANDSON GOT STUCK. I HAD TO HAVE HIM USE A DIDN'T DOOR TO GET OUT. IF THERE WAS A ACCIDENT HE WOULD HAVE BEEN STUCK IN THERE. IT WAS STATIONARY

REAR PANORAMIC STATIONARY GLASS (SUNROOF) SHATTERED ON ITS OWN, NO IMPACT FROM ANYTHING. SHATTERED IN ALL 4 CORNERS. CAR WAS STATIONARY IN PARKING LOT.

ENGINE COMPUTER /TRANSMISSION /ALT AT BILL TALLEY FORD ELECTRICAL SYSTEM INSTALLED ALT. THEN WAS TOLD I HAD TRANSMISSION PROBLEMS NEVER HAD BEFORE THEY PROGRAMED ENGINE COMPUTER TWO TIMES AND GAVE THE CAR BACK BACK TO ME WITH PROBLEMS I NEVER HAD AND COULD SOLVE

DRIVING DOWN THE HIGHWAY AND TRANSMISSION SHIFT TO LOW BY ITSELF. IT ALMOST CAUSED ME TO GET IT. THE PTU IS LEAKING TRANSMISSION FLUID. YOUNEVERKNOW WHEN IT IS LOW. THIS CAR HAD THIS PROBLEM SINCE IT WAS MANUFACTURED AND THEY NEVER FIXED THE PROBLEM. IT NEEDS TO BE FIXED AND NEEDS A HEAT SHIELD BETWEEN THE PTU AND THE ENGINE TO KEEP IT FROM LEAKING AND CAUSING DANGEROUS SITUATIONS ON THE ROAD. THE CAR SMOKES SO BAD THAT IT LOOKS LIKE IT IS ON FIRE. SCARED TO DRIVE BECAUSE I NEVER KNOW WHAT WILL HAPPEN IF THE FLUID IS LOW. YOU CAN SEE THE LEAK FROM THE PTU UNDER THE CAR. NOT MANY PEOPLE COMPLAINED ABOUT IT BECAUSE THEY DON'T KNOW ABOUT THIS WEBSITE. THIS IS REALLY DANGEROUS IF IT DOESN'T GET RECALLED SOON. WHEN THE CAR WAS MANUFACTURED IT WAS UNDER WARRANTY. SO THEY FIXED IT THEN BUT WHEN THE WARRANTY WAS UP. IT WAS UP TO THE CUSTOMER TO DISHUP 2500.00 TO FIX IT. YOU CAN CALL AMCCO IN ZANESVILLE OHIO THEY WILL TELL YOU HOW MANY GOT FIXED UNDER WARRANTY. THE PROBLEM IS THE PTU IS SO CLOSE TO THE ENGINE IT BURNS THE FLUID IN IT. EVENTUALLY IT WEARS OUT OTHER SEALS IN THE TRANSMISSION, WHICH MAKES THINGS WORST. MY CAR SITS MOST OF THE TIME. TOO SCARED TO DRIVE IT. PLEASE HELP ME GET A RECALL ON THIS. IF YOU LOOK UP PROBLEMS WITH 2008 LINCOLN MKX YOU WILL SEE THAT IS ONE OF THE MAIN PROBLEMS

THE PTU LEAKS TRANSMISSION FLUID. I WAS TOLD THIS WAS A PROBLEM SINCE THE CAR WAS MANUFACTURED. I WANTED TO KNOW WHY THERE WASN'T A RECALL ON IT. IT CAN DAMAGE OTHER SEALS ON CAR AND CAUSE A SAFETY HAZARD. I JUST BROUGHT MY CAR A MONTH AGO AND WAS NEVER TOLD ABOUT IT. I WAS TOLD NOT TO DRIVE IT THAT OFTEN TILL I GET IT FIXED. MY CAR WAS NOT SHIFTING RIGHT, SMOKING, AND I HAVE TO ADD TRANSMISSION FLUID TO IT. THERE IS NO WAY TO TELL IF IT HAS TOO MUCH, WHICH WILL CAUSE IT TO HAVE OTHER PROBLEMS IN THE LONG RUN. YOU SEE THE SMOKE WHEN DRIVING. IT LOOKS LIKE THE CAR IS ON FIRE

HAD ALL AIR FILTERS REPLACED AND AIR UNIT REPLACED DUE TO OVER HEATING BUT STILL WHEN TURN AIR ON AND ON SEATS JUMPS OR LOSES THROTTLE AND LIGHTS GO OFF AND AT TIMES SEATS RE ADJUST WHILE DRIVING, KEEPS HAPPING CAN'T FIGURE IT OUT

I HAVE HAD NUMEROUS ALIGNMENTS AND TIRES SINCE GOT THIS VEHICLE LAST YEAR AND NOW IT'S SHACKING, RIDES LIKES I HAVE A FLAT OR WEAVING UP AND DOWN AND STARTING TO PULL/ STOP WORKING WHILE DRIVING AND CAN'T FIND ANYTHING WRONG STILL HAS ALL ORIGINAL PARTS! LIGHTS GO THRU BULBS AND CAN'T SEE

TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THE POWER BRAKE BOOSTER FAILED WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED. THE CONTACT STATED THAT ADDITIONAL FORCE WAS APPLIED ON THE BRAKE PEDAL TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT HE WAS NOT AWARE OF ANY WARNING LIGHTS BEING ILLUMINATED. THE CONTACT CALLED BRONDES FORD LINCOLN MAUMEE (1475 ARROWHEAD RD, MAUMEE, OH 43537), AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MADE AN APPOINTMENT WITH AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE REPAIRED WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

A PIECE OF PLASTIC BROKE ON THE POWER SEAT ACTUATOR, ALLOWING THE SEAT TO CHANGE POSITION UNEXPECTEDLY, PARTICULARLY WHEN ACCELERATING.. THE MANUFACTURER DOES NOT SELL THE BROKEN POWER SEAT ACTUATOR SEPARATELY. INSTEAD, IT WANTS $1100 TO REPLACE THE ENTIRE SEAT BASE. THE RESULT IN THAT PEOPLE CANNOT AFFORD TO GET THIS SAFETY ITEM FIXED

THE VEHICLE WILL INITIALLY HAVE THE SPEED ODOMETER DROP TO 0 MPH WHILE STILL MOVING. A "WRENCH" LIGHT WILL ILLUMINATE ALONG WITH THE AIRBAG LIGHT. THE VEHICLE WILL LOSE POWER AND NOT SHIFT PROPERLY. ONCE THE VEHICLE COMES TO A STOP, THE DRIVER MUST PUSH THE ACCELERATOR DOWN UNTIL THE TACH READS APPROX. 3000 RPMS BEFORE THE VEHICLE WILL START MOVING AGAIN. WHEN IT IS MOVING IT SHIFTS ERRATICALLY AND "BANG" THE GEARS. IF THE DRIVER, AFTER STOPPING, TAKES THE VEHICLE OUT OF DRIVE AND PUTS IN REVERSE, IT BANGS THE TRANSMISSION SO HARD IT FEELS IT GOING TO DROP OUT OF THE VEHICLE. THIS HAPPENED TO ME A NUMBER OF TIMES. THE IMAGE I ATTACHED I WAS GOING 55 MPH. *TR

TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM GASOLINE) IN 2015 BY BRAD MANNING FORD INC., LOCATED AT (901 S 4TH ST, DEKALB, IL 60115 815-756-6325), DUE TO A FUEL LEAK. THE CONTACT WAS CONCERNED THAT THE REPAIR WAS IMPROPERLY PERFORMED. THE CONTACT STATED THAT THERE WAS LEAK AT THE SEAMS OF THE FUEL TANK. THE CONTACT REACHED OUT TO LINCOLN DIVISION AND WAS INSTEAD REFERRED TO CONTACT FORD MOTOR COMPANY. FORD MOTOR COMPANY WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THE VEHICLE WOULD HAVE TO BE REPAIRED OUT OF POCKET AT A COST OF $2,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,550.

WAS DRIVING 2008 LINCOLN MKX PASSENGER SEAT CAUGHT ON FIRE, HEATED SEAT WAS NOT ON

TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND BECAME AWARE OF FUEL LEAKING FROM THE FUEL TANK. DANA FORD LINCOLN LOCATED AT 266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314 (718) 983-8700, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

TL* THE CONTACT OWNS A 2008 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A FUEL LEAK COMING FROM THE VEHICLE. THE CONTACT SMELLED FUEL OUTSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED PURVIS FORD LINCOLN (LOCATED AT 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-3000) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 176,000.

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2008 LINCOLN MKX. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE VEHICLE FAILED TO SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE POWER STEERING BECAME INOPERABLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,575.

TAKATA RECALL NHTSA RECALL NUMBER 16V384 MANUFACTURER RECALL NUMBER 16S26 RECALL INCOMPLETE

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (EAST WEST LINCOLN, 7591 ANNAPOLIS RD, NEW CARROLLTON, MD 20784) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA AIRBAG RECALL

I WAS NOTIFIED OF THE RECALL IN JULY 2016; NEARLY 2 1/2 YEARS LATER NOTHING HAS BEEN DONE

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (BIG SPRING FORD, 500 W 4TH ST, BIG SPRING, TX 79720, 432-267-7424) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A LETTER FROM LOUISIANA OMV ABOUT AIRBAG RECALLS IN AUGUST 2018. BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE THIS FIXED. I WAS INFORMED THAT THE PARTS ARE NOT IN STOCK AND THAT THERE ARE THREE OTHER RECALLS ON THIS VEHICLE AS WELL. OVER THE PAST MONTH THEY HAVE CONTINUED TO STATE THAT THE PARTS WERE NOT IN. NOW THAT A MAN TOOK THE VEHICLE ALL OF SUDDEN THEY RECEIVED THE PARTS IN THREE DAYS. HOWEVER, NOW THEY ARE STATING THAT THEY ARE ONLY REPLACING THE PASSENGER AIRBAG AND NOT ALL AIRBAGS AS REPORTED ON THE RECALL FROM LA OMV. WHAT SHOULD I DO? MY DAUGHTER DRIVES THIS VEHICLE AND TRAVELS FOR SCHOOL I AM VERY CONCERNED ABOUT WHAT EXACTLY THEY SHOULD BE REPLACING. IF ALL AIRBAGS NEEDED TO BE REPLACED DUE TO SHRAPNEL TWO MONTHS AGO HOW IS IT NOW ONLY ONE NEEDS TO BE REPLACED?

I HAVE RECEIVED 2 LETTERS ABOUT AIR BAG RECALL, I HAVE REPEATEDLY CALLED VAUGH FORD IN OAKDALE LOUISIANA TO HAVE MY AIRBAGS REPLACED. I AM TOLD THEY CAN NOT GET THE PLACEMENT AIRBAGS. I CALL EVERY MONTH AND RECEIVE NO SATISFACTION, I RECEIVED A LETTER FROM THE DMV OF LOUISIANA ABOUT REPLACEMENT OF AIRBAGS. CAN YOU ASSIST?

TAKATA RECALL MY VEHICLE WAS INVOLVED IN THE TAKATA AIRBAG RECALL. I WAS APPROVED FOR A RENTAL CAR IN MAY 2018, WHICH I HAD BEEN DRIVING UNTIL 5 OCT 2018. I RECEIVED THE PHONE CALL FROM MY LOCAL FORD DEALERSHIP, GARY SMITH FORD IN FORT WALTON BEACH, FL ABOUT A WEEK PRIOR THE THE 5TH OF OCTOBER INFORMING ME MY AIRBAGS WERE IN AND I COULD BRING MY VEHICLE IN FOR REPLACEMENT. I BROUGHT IT IN FOR A 1200 APPOINTMENT ON 05 OCTOBER 2018. MY HUSBAND WENT TO PICK THE VEHICLE UP, WHICH HE HAD TO DROP OFF THE RENTAL VEHICLE BEFOREHAND AND GET THE RECEIPT TO GIVE TO THE FORD DEALERSHIP BEFORE HE COULD GET MY VEHICLE BACK. HE WAS WAITING FOR AWHILE BECAUSE THE DEALERSHIP WAS BUSY AND THEY EVENTUALLY TOLD HIM THAT THEY WOULD MAIL THE RECEIPT/SERVICE PAPERWORK TO US, WHICH WE STILL HAVE NOT RECEIVED TO THIS DAY. SINCE I RECEIVED MY VEHICLE BACK, I HAVE BEEN DRIVING IT ON A DAILY BASIS WITH NO CONCERNS. TODAY, 09 NOV 2018 AT 5:22 PM I RECEIVED A PHONE CALL FROM GARY SMITH FORD TO NOTIFY ME THAT MY AIRBAGS HAVE ARRIVED AND I MAY SCHEDULE AN APPOINTMENT TO HAVE MY VEHICLE FIXED. I TOLD THE WOMAN I HAD ALREADY BROUGHT MY VEHICLE IN ABOUT A MONTH AGO TO HAVE MY AIRBAGS REPLACED AND SHE SOUNDED SURPRISED. SHE ASKED IF I WERE STILL IN A RENTAL CAR, IN WHICH I TOLD HER NO BECAUSE MY AIRBAGS HAD SUPPOSEDLY BEEN REPLACED. SHE TRIED TO GET OFF THE PHONE WITH ME QUICKLY BUT I INTERRUPTED HER AND ASKED HER TO VERIFY IN THE SYSTEM THAT MY AIRBAGS HAD BEEN REPLACED. SHE TOLD ME SHE HAD NO RECORD OF ANY SERVICE ON MY VEHICLE IN THE SYSTEM. SHE ASKED A COWORKER, WHOM WAS APPARENTLY ABLE TO VERIFY THE SERVICE. THIS PHONE CALL LEFT ME UNEASY SO I CHECKED MY VIN ON THIS WEBSITE FOR OPEN RECALLS AND IT STATES AS OF 09 NOV 2018, THERE IS STILL AN OPEN RECALL FOR THE TAKATA AIRBAG ON MY VEHICLE. I DO NOT BELIEVE THE DEALERSHIP REPLACED MY AIRBAGS LIKE THEY HAD INFORMED ME THEY HAD.

AIRBAG RECALL

TOOK CAR IN FOR SERVICE BECAUSE ABS LIGHT CAME ON AND BRAKES WOULD SCRUB WHEN STOPPING. DEALER REPLACED WHEEL SENSOR AND TOLD US THAT BRAKE BOOSTER WAS BAD, SO WE AGREED TO REPLACEMENT. AFTER REPAIRS, WITH NEW BRAKE BOOSTER THE BRAKES SOMETIMES ARE REAL HARD TO PUSH AND DO NOT STOP THE CAR CORRECTLY. VERY UNSAFE CONDITION. IT SEEMS TO BE RE-OCCURRING AND SHORT-LIVED WHEN IT HAPPENS, BUT WHO KNOWS WHEN IT WILL HAPPEN AT THE WRONG TIME. DEALER ALSO SUGGESTED NEW PADS WHICH HAD JUST BEEN REPLACED???

ABOUT A MONTH AGO, WHILE DRIVING ON THE INTERSTATE MY ABS AND TRACTION CONTROL PANEL LIGHTS LIT UP WITH SEEMINGLY NO INSTIGATOR, THEY STAYED ON UNTIL I GOT OFF THE INTERSTATE THEN WENT AWAY. FROM THEN ON THEY WOULD INTERMITTENTLY POP ON WHICH I EVENTUALLY DISCOVERED WAS MOSTLY ONCE THE VEHICLE WAS GOING OVER 60MPH. ABOUT A WEEK AFTER THE LIGHTS STARTED COMING ON, I NOTICED OCCASIONALLY WHEN I WOULD TRY TO STOP MY VEHICLE THE BRAKES WOULD LOCK UP AS IF I WAS DRIVING ON ICE. I WOULD HAVE TO PUMP MY BRAKES MULTIPLE TIMES TO GET THEM TO ENGAGE WHICH IS VERY NERVE WRECKING. THAT PARTICULAR ISSUE HAS HAPPENED A 2-3 TIMES A WEEK SINCE THEN. I HAVE TAKEN MY VEHICLE IN AND HAD THE SEAL REPLACED WHICH DIDN'T FIX THE ISSUE AND NOW I'M BEING TOLD THAT THIS IS SUCH A COMMON ISSUE AMONG LINCOLN MKX'S, FORD EDGES, AND FORD FUSIONS THAT THEY HAVE "UPDATED" AXLES THAT REMEDY THE PROBLEM. I AM GETTING THESE NEW AXLES TO HOPEFULLY FIX THIS ISSUE BUT THIS HAS BEEN A HUGE SAFETY CONCERN THAT HAS MADE ME NERVOUS TO EVEN PUT MY SON IN THE CAR.

TAKATA INFLATORS RECALL CONTINUED DELAYS... DRIVING AN UNSAFE VEHICLE. LINCOLN SAYS THEY DON'T KNOW WHEN REPLACEMENT AIRBAG WILL BE AVAILABLE! NOT ACCEPTABLE. NEED NHTSA INVOLVEMENT TO RESOLVE THIS MAJOR SAFETY ISSUE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE DEALER (SANDS FORD OF POTTSVILLE, 440 N CLAUDE A LORD BLVD, RT 61, POTTSVILLE, PA 17901, (570) 622-1991) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLVO CARS MT KISCO (271 N BEDFORD RD, MT KISCO, NY 10549, (888) 247-2672) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A LETTER FROM THE NEW YORK DMV REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) SINCE JANUARY 10, 2017; HOWEVER, THE MANUFACTURER HAD NOT PROVIDED THE REMEDY AND PART FOR THE RECALL REPAIR. THE DEALER (HUNTINGTON FORD LINCOLN, 333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (631) 271-6800) CONFIRMED THAT THE PART WAS UNAVAILABLE AND COULD NOT PROVIDE A TIME FRAME. THE MANUFACTURER WAS CONTACTED CONCERNING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I CONTACTED MY LOCAL FORD/LINCOLN (GORDIE BOUCHER) DEALER ON OR ABOUT JULY 26TH, 2018 TO RECEIVE A RENTAL VEHICLE TO DRIVE WHILE WAITING FOR A NEW AIRBAG REPLACEMENT FOR MY 2008 LINCOLN MKX RECALL TO COME IN. THE SERVICE PERSON, MIKE, SAID HE WOULD START THE PROCESS RIGHT AWAY AND I SIGNED A NOTE SAYING I WOULD NOT BE DRIVING THE CAR UNTIL FIXED. TODAY, AUGUST 31, I CALLED AND SPOKE TO THE SAME SERVICE PERSON. HE SAID THAT HE DID NOT GET TO STARTING THE RENTAL CAR PROCESS BUT THAT HE COULD DO SO TODAY. I ASKED HIM TO PROCEED. I HONESTLY DO NOT THINK HE HAS.

I JUST PURCHASED A 2008 LINCOLN MKX IN MARCH. THE CAR RAN GREAT UNTIL I WENT ON A ROAD TRIP IN THE BEGINNING OF JULY. I DROVE ABOUT A COUPLE 1000 MILES. MY LAST DAY OF MY TRIP ON JULY 12 MY CAR STARTED ACTING UP. IT HAD A HARD TIME SHIFTING BETWEEN GEARS. I WOULD PUSH DOWN ON THE GAS PEDDLE AND IT TOOK IT A LONG TIME TO ACCELERATE. I FINALLY MADE IT TO MY DESTINATION. I TURNED OFF THE CAR. WHEN I WENT TO START IT BACK UP IT STARTED. BUT WHEN I OUT IT IN DRIVE IT WOULDN'T MOVE, NOR IN REVERSE AND COULD NOT GET IT IN TO NEUTRAL. HAD IT TOWED TO A SHOP. WHERE AFTER FURTHER EXAMINATION TO TRANSFER CASE WENT OUT INT TURN RUINED THE TRANSMISSION. NEVER A SIGN THAT ANYTHING WAS WRONG UNTIL THAT JULY 13. I TALK TO THE SHOP THAT SAYS HE HAS FIXED 3 OTHER LINCOLNS WITH THE SAME PROBLEM. IF YOU LOOK ONLINE THERE ARE TONS OF COMPLAINTS ABOUT THIS SAME PROBLEM. SEEMS TO ME FORD NEEDS TO RECALL BOTH THE TRANSFER CASE AND TRANSMISSION. NOW I AM HAVING TO PUT MORE MONEY IN IT THEN ITS WORTH. THE TOTAL COST FOR REPAIR AND LABOR IS $6296.22. IF IT KEEPS HAPPENING TO OTHER PEOPLE OVER AND OVER WITH THE SAME PROBLEM THEN FORD SHOULD HAVE TO BE HELD ACCOUNTABLE FOR SELLING DEFECTIVE PRODUCT. I HOPE SOMETHING CAN BE DONE, ESPECIALLY SINCE THIS AS NOTHING TO DO WITH THE DRIVER BUT THE MANUFACTURER WHO HAS MADE A FAULTY PRODUCT.

TAKATA RECALL FAILING REPAIR SERVICE FROM LINCOLN/FORD IN REPLACING THE TAKATA AIRBAGS IN OUR VEHICLE. WE RECEIVED THE RECALL NOTICE 1.5 YEARS AGO. WE FOLLOWED THE DIRECTIONS IN THE NOTICE LETTER & CALLED A LOCAL LINCOLN DEALER, NORTH PARK LINCOLN IN SAN ANTONIO, TX. EACH TIME WE CALLED THEY DID NOT HAVE THE PART. NO ONE TOLD US ABOUT THE HIGH RISK OF SERIOUS INJURY RELATED TO THE AIRBAGS. MAY OF 2018 WE GET A LETTER FROM LINCOLN/FORD SAYING THEY HAVE NO PARTS, BUT LINCOLN/FORD WILL PAY FOR A RENTAL CAR UNTIL PARTS COME IN. WE WONDER WHY THEY WOULD PAY FOR RENTALS & FIND OUT THE AIRBAGS ARE TAKATA AIRBAGS THAT OFTEN EXPLODE AND KILL PEOPLE. WE CONTACT NORTH PARK LINCOLN WHO SAYS THEY HAVE NO PARTS & WILL NOT PROVIDE A RENTAL THEY GET PARTS. WE PAY FOR OUR OWN RENTAL TO AVOID THE RISK OF DEATH. MY COMPLAINT IS I DO NOT WANT LINCOLN/FORD TO BENEFIT IN ANY NHTSA INVESTIGATION BY SHOWING THE ADMINISTRATIVE AGENCY HOW THEY "OFFERED" TO PROVIDE RENTAL VEHICLES TO PEOPLE WHO BOUGHT THEIR VEHICLES EQUIPPED WITH THE DANGEROUS AIRBAG SYSTEMS. LINCOLN/FORD DID SEND A LETTER OFFERING TO PROVIDE RENTALS TO PEOPLE WHO WERE IN NEED OF A SAFETY RECALL REPAIR TO REPLACE THE TAKATA AIRBAGS IN THEIR VEHICLES. HOWEVER, ONCE THE PERSON SHOWS UP AT THE DEALERSHIP ASKING FOR A RENTAL VEHICLE THE PERSONNEL AT THE DEALERSHIP REFUSE TO FIX THE VEHICLE BECAUSE "THEY HAVE NO PARTS", AND ALSO REFUSE TO HONOR THE MAY 2018 LETTER TERMS BY PROVIDING A RENTAL VEHICLE AS PROMISED. INSTEAD THEY ARE TELLING PEOPLE THEY HAVE NO PARTS, THEY HAVE NO RENTAL VEHICLES, AND TO KEEP DRIVING THE CAR WITH THE DANGEROUS AIRBAGS. I PROVED THEY LIED TO ME ABOUT THEIR HERTZ RENTAL AVAILABILITY BY MAKING MY OWN RENTAL RESERVATION, BUT WE ARE PAYING FOR IT. I BELIEVE THEY ARE SENDING THE LETTER BUT FAILING TO COMPLY WITH THE TERMS IN ORDER TO HAVE A CHILLING EFFECT ON PEOPLE ASKING FOR REPAIRS/RENTALS TO SAVE MONEY.

TAKATA RECALL: THERE HAS BEEN A SAFETY RECALL FOR THE AIR BAG IN MY CAR SINCE 2016. I HAVE RECEIVED NOTICES THAT A REPLACEMENT WILL BE AVAILABLE IN SPRING 2018 AND THAT NO-ONE CAN RIDE IN THE PASSENGER SEAT FOR SAFETY REASONS. I HAVE CALLED THE DEALER A COUPLE OF TIMES AND THEY HAVE STATED THAT THE PART IS NOT IN. TOMORROW WILL BE JUNE, AND I FEEL THIS IS AN UNREASONABLE WAIT TIME FOR ME TO ALLOW SOMEONE TO SIT IN THE PASSENGER SEAT.

TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14V682000 (FUEL SYSTEM, GASOLINE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD TORRANCE AT (424-253-4976 (LOCATED AT 3111 PACIFIC COAST HWY, TORRANCE, CA 90505) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBERS: CA516177384 AND CAS16177323. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION FROM THE NY DMV AND NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RC LACY FORD LINCOLN SUBARU DEALER ((519) 943-4300, 25 MAPLE AVE, CATSKILL, NY 12414) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLEVINS FORD INC (1136 US-11, GOUVERNEUR, NY 13642, (315) 287-0200) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.