NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Lincoln MKX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE DRIVING, IN CITY TRAFFIC, 'LOW OIL PRESSURE' WARNING LIGHT CAME ON AND CAR STALLED. HAD TO PUT CAR INTO NEUTRAL AND RESTART. PULLED INTO A PARKING LOT TO CHECK OIL LEVELS AND IT WAS FINE.
The brake booster went out, as well as the PTU
FRONT HEADLIGHTS (DRIVING LIGHTS) GO COMPLETELY OUT WHILE CAR IS DRIVING DOWN THE ROAD. THIS STARTED WITH THE RIGHT HEADLIGHT WHEN THE CAR WAS LESS THAN TWO YEARS OLD AND NOW BOTH HEADLIGHTS GO OUT WHILE DRIVING. THE LIGHTS CAN BE TURNED BACK ON BY TURNING THE SWITCH OFF AND THEN BACK ON. VERY DANGEROUS TO DRIVE??
RECALL # 14V393000 IS FOR MY MAKE, MODEL & YEAR, BUT NOT THE VIN # (LINCOLN 2013 MKX). THE CAR IS HAVING THE SAME PROBLEM AS ON THIS RECALL. STARTING A WEEK AGO, MY CAR MOVES & ROLLS WHEN PUT IN PARK ESPECIALLY ON UNEVEN PAVEMENT. SHOULD YOU LOSE POWER GOING 70 MPH IF THIS RECALL IS CAUSING THE PROBLEM, IT WILL RESULT IN DEADLY CRASH. CONTACTED LINCOLN CUSTOMER SERVICE REPRESENTATIVE WHO REFUSED TO PAY FOR INSPECTION TO CHECK IF HALFSHAFT AND LINKSHAFT ARE CAUSING THE CAR TO MOVE WHEN IN PARK. CONSIDERING THIS COULD RESULT IN LOSS OF LIFE IN DEADLY ACCIDENT, YOU WOULD THINK THEY WOULD GLADLY PAY FOR THE INSPECTION. I AM SUPPOSE TO PAY $175 FOR THIS INSPECTION. CAN YOU HELP? CAR WAS MADE AT FORD OF CANADA, LTD. AT OAKVILLE PLANT IN 2013.
RECALL # 14V393000 IS WITH MAKE, MODEL & YEAR, BUT NOT VIN #. STARTING A MONTH AGO, THE CAR ROLLS WHEN IN PARK ESPECIALLY ON UNEVEN PAVEMENT. SHOULD YOU LOSE POWER, AS HAPPENS WITH THIS PROBLEM GOING 70 MPH, IT WILL RESULT IN DEADLY CRASH. CONTACTED LINCOLN CUSTOMER SERVICE REPRESENTATIVE DESIREE WHO REFUSED TO PAY FOR INSPECTION TO SEE IF HALFSHAFT AND LINKSHAFT ARE THE PROBLEM. CONSIDERING THIS COULD RESULT IN LOSS OF LIFE IN DEADLY ACCIDENT, YOU WOULD THINK THEY WOULD GLADLY PAY FOR THE INSPECTION. I AM SUPPOSE TO PAY $175 FOR THIS. CAN YOU HELP? SHE WOULDN'T EVEN TELL ME WHERE MY CAR WAS MADE. I FOUND IT WAS MADE AT FORD OF CANADA, LTD. AT OAKVILLE PLANT IN 2013.
I PURCHASED THIS CAR IN SEPTEMBER 29, 2013, WITH 3 MILES ON IT. IT CURRENTLY HAS JUST OVER 20,000 MILES ON IT. THE BRAKE BOOSTER STARTED HISSING, SQUEALING, WHEN I DEPRESSED THE BRAKES TO START THE CAR LAST WEEK, BUT I THOUGHT IT WAS BECAUSE I HAD JUST WASHED THE CAR. NOW THE CAR WAS JUST OUT OF WARRANTY. THIS SHOULD BE COVERED UNDER THE WARRANTY, BUT LINCOLN WANTS $1,000 TO REPAIR.
WHILE DEPRESSING THE BRAKE PEDAL, A HISSING NOISE CAN BE HEARD COMING FROM THE VEHICLE AND THE PEDAL EFFORT REQUIRED TO STOP THE VEHICLE HAS BECOME HARDER. WHILE INVESTIGATING THIS MATTER, MY MECHANIC FOUND A RECALL CONCERNING THE EXACT SAME ISSUE I WAS HAVING ON THE SAME EXACT MAKE, MODEL, AND YEAR AS MINE (RECALL NUMBER 13NO2). WHEN I WENT TO THE FORD SERVICE DEPARTMENT, I WAS TURNED AWAY AS MY VIN WASN'T FOUND UNDER THAT RECALL EVEN THOUGH THEY ACKNOWLEDGED THAT MY VEHICLE WAS HAVING THE SAME ISSUES AS THE RECALL STATED FOR THE EXACT SAME VEHICLE AS MINE.
BRAKE BOOSTER DIAPHRAGM LEAK, AIR HISSING SOUND FROM BRAKE BOOSTER. FORD HAS ALREADY ISSUED 'CUSTOMER SATISFACTION PROGRAM' 13N02 REGARDING BRAKE BOOSTER/MASTER CYLINDER PROBLEM' "CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES BUILT AT THE OAKVILLE ASSEMBLY PLANT FROM MAY 3, 2010 THROUGH MARCH 28, 2013. AFFECTED VEHICLES ARE IDENTIFIED IN OASIS." OUR MKX WAS BUILT IN JULY OF 2013 AND IS EXPERIENCING THE SAME PROBLEM.
DOOR AJAR SENSOR FAULT. VEHICLE SENSOR READS DOOR AS OPEN WHEN CLOSED, DRAINS BATTERY.
DRIVERS SIDE DOOR CONSTANTLY SAYS DOOR IS AJAR. WILL NOT ALLOW ME TO START CAR WITH MY KEY FOB. CAUSES ALARMS TO GO OFF WHILE DRIVING.
DRIVER DOOR AJAR LIGHT WILL NOT GO OUT...CAUSING INTERIOR LIGHTS TO STAY ON AFFECTING VISIBILITY AT NIGHT,,,AND CAUSING BATTERY TO RUN DOWN... VEHICLE HAS ONLY BEEN DRIVEN 27,000 MILES ...VEHICLE WAS IN MOTION ON A CITY STREET WHEN THIS WAS NOTICED...ALSO DOORS WILL NOT LOCK AND ALARM WILL NOT SET WHEN PARKING WHEN THIS DOOR SWITCH MALFUNCTIONS
2013 MKX DOES NOT RECOGNIZE WHEN GEAR SHIFTER HAS BEEN MOVED TO "PARK". ERROR MESSAGE LIGHT "SHIFT TO PARK" COMES ON. P LIGHT IS NOT ILLUMINATED. DRIVER HAS TO REPEATEDLY SHIFT FROM PARK TO ANOTHER GEAR (NEUTRAL, DRIVE, PARK, REVERSE) AND BACK TO PARK UNTIL P IS ILLUMINATED AND RECOGNIZED TO BE IN PARK. VEHICLE IS STATIONARY WHEN THIS OCCURS. THIS BEGAN IN EARLY 6/2018 AND OCCURRED INTERMITTENTLY UNTIL A NEW GEARSHIFT SWITCH FP #GT4Z-3F988-B WAS INSTALLED ON 6/22. THIS ERROR HAS BEEN FREQUENTLY REPORTED IN MULTIPLE LINCOLN AND OTHER FORUMS.
2013 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO BROKEN BALL JOINTS. *LD THE CONSUMER STATED 45 DAYS AFTER PURCHASING THE VEHICLE THE BALL JOINTS FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR. *JS
I PURCHASED THIS 2013 LINCOLN MKX IN OCTOBER OF 2017. IT WAS A USED VEHICLE BUT APPEARED TO BE IN EXCELLENT CONDITION. IN APRIL, THE SUNROOF FLIPPED BACK AND CHIPPED THE BACK GLASS OF THE PANORAMIC ROOF. CONSIDERING THIS IS A KNOWN PROBLEM REGARDING FORD AND THEIR SUNROOFS, MY INSURANCE REFUSES TO COVER IT. I AM A SINGLE MOTHER OF 3 AND JUST WANTED SOMETHING NICE FOR ONCE. THE DAMAGE COSTS MORE THAN THE CARS TRADE IN VALUE. I HAVE HAD BAD LUCK WITH FORD IN THE PAST. I SHOULD HAVE KNOWN BETTER.
THE "DOOR AJAR" INDICATOR STAYS ON WHEN THE DOORS ARE CLOSED. THIS CAUSES OTHER INDICATOR LIGHTS TO ACTIVATE SUCH AS "SHIFT TO PARK". IT ALSO PREVENTS THE CAR FROM BEING LOCKED FROM THE INSIDE. IT IS ANNOYING AND CAN BE DANGEROUS.
WIFE WAS DRIVING TO WORK ON MARCH 15, 2018, AROUND 2 PM EST, ON A DIVIDED ROAD AROUND 35 MPH. CLEAR SUNNY DAY WITH NO TRAFFIC AROUND HER. SHE HEARD A VERY LOUD NOISE AND PULLED INTO THE NEAREST PARKING LOT TO SEE WHAT HAPPENED. SHE LOOKED AT THE BODY OF CAR AND TIRES AND DID NOT SEE ANYTHING. SHE CONTINUED TO WORK, AROUND 3 MILES, AND LOOKED AGAIN WHEN SHE ARRIVED. SHE THEN NOTICED THE VISTA GLASS TO THE REAR OF THE SUNROOF HAD IMPLODED. FROM THE INSIDE IT WAS ALL SHATTERED BUT IN TACK. FROM THE OUTSIDE THERE WERE VISIBLE CRACKS. SEE INSIDE AND OUTSIDE PHOTO. WHEN WE CALLED LINCOLN TO SEE IF THERE WERE ANY RECALLS OR ANY KNOWN ISSUES, THEY SAID NO AND TO CALL INSURANCE SINCE GLASS IS NOT COVERED. WHEN WE RESEARCHED ON THE WEB, WE SAW A NUMBER OF POSTINGS FOR SIMILAR IMPLOSIONS ON LINCOLN MODELS AND FORD EDGE. POSTINGS SAID TO FILE A COMPLAINT FOR A RECALL.
FOLLOW-UP TO NHTSA ID NUMBERS: 11047965 AND 11055106. ENGINE SHUTDOWN AT SPEED ON HIGHWAY WITHOUT WARNING. FIRST INCIDENT ON HIGHWAY AT SPEED IN CENTER OF 3 LANES. AFTER FIRST INCIDENT, FILED NHTSA COMPLAINT 11047965, TOOK CAR TO DEALER AND REPLACED FUEL PRESSURE SENSOR BASED ON FAULT CODE. ABOUT 2 WEEKS AND 400 MILES LATER, 2ND AND 3RD ENGINE SHUTDOWN INCIDENTS WITHIN 15 MINUTES AT SPEED ON INTERSTATE. FILED NHTSA COMPLAINT 11055106 AND REPLACED THROTTLE BODY BASED ON DEALER RECOMMENDATION (NO CODES). ABOUT 2 WEEKS AND 600 MILES LATER, 4TH ENGINE SHUTDOWN OCCURRENCE, THIS TIME AT 35 MPH ON NEIGHBORHOOD STREET. AS BEFORE ENGINE SHUTDOWN RESULTS IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. AFTER STOPPING, ABLE TO RESTART ENGINE NORMALLY AND CONTINUE WITHOUT FURTHER INCIDENT. ENGINE SHUTDOWN IS ACCOMPANIED BY NO WARNINGS, ALARMS, OR INDICATIONS OTHER THEN THE INSTRUMENT PANEL GOING DARK AND THE LOSS OF PROPULSION. SO FAR HAVE BEEN FORTUNATE TO NAVIGATE TO THE RIGHT SHOULDER WITHOUT COLLISION AND COAST TO A STOP IN ALL 4 OCCURRENCES, THOUGH THIS IS DANGEROUS IN A HEAVY TRAFFIC ENVIRONMENT. MY ONLINE RESEARCH INDICATES THIS IS A RECURRING PROBLEM ON LINCOLN MKX AND FORD EDGE FOR MANY OTHER DRIVERS AND DEALERS ARE AT A LOSS TO EXPLAIN OR SUCCESSFULLY REPAIR. MANUFACTURER NEEDS TO IDENTIFY CAUSE AND REPAIR BEOFRE SOMEONE GETS KILLED.
SO FAR THIS HAS HAPPENED NOW 4 TIMES. WHILE DRIVING MY CARE AT 35 MPH, MY CAR WILL LOSE ALL POWER AS WELL AS THE STEERING WHEEL WILL LOCK. MY CAR WILL BEGAN TO GO IN ITS OWN DIRECTION AND I HAVE TO BRING THE CAR TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC, PUT IT IN PARK AND TURN IT OFF AND START IT BACK UP AGAIN. I HAVE TWO CHILDREN AND LOSING NOT ONLY THE POWER OF THE VEHICLE BUT ALSO THE STEERING IS VERY CONCERNING. I HAVE CONTACTED LINCOLN AND THEY HAVE LET ME KNOW THAT THIS IS A VALID RECALL FOR OVER 83,000 VEHICLES MADE IN THE SAME YEAR BUT IT IS NOT ON MY VEHICLES RECALL LIST. I AM VERY CONCERNED ABOUT THIS.
FOLLOW-UP TO NHTSA ID NUMBER: 11047965 AFTER FILING NHTSA COMPLAINT 11047965, TOOK CAR TO DEALER FOR INVESTIGATION. COMPUTER HAD RECORDED A CODE FOR THE FUEL PRESSURE SENSOR WHICH WAS THEN REPLACED. AFTER THE REPAIR, DROVE ABOUT 2 WEEKS AND 400 MILES (INCLUDING SEVERAL HOURS AT HIGHWAY SPEEDS) WITHOUT FURTHER INCIDENT. THEN ON INTERSTATE HIGHWAY AT SPEED (70 MPH ON CRUISE CONTROL), THE ENGINE STOPPED WITHOUT WARNING OR ALARM, RESULTING IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. WAS ABLE TO COAST TO A STOP ON THE RIGHT SHOULDER WITHOUT COLLISION. WAS ABLE TO RESTART ENGINE NORMALLY AND CONTINUE, BUT THE EVENT RECURRED A SECOND TIME 10 MINUTES LATER WITH THE SAME RESULTS. WAS ABLE TO DRIVE ABOUT 80 MILES TO HOME WITHOUT FURTHER INCIDENT. ENGINE SHUTDOWN IS ACCOMPANIED BY NO WARNINGS, ALARMS, OR INDICATIONS OTHER THEN THE INSTRUMENT PANEL GOING DARK AND THE LOSS OF PROPULSION. FORTUNATELY HAVE BEEN ABLE TO GET TO RIGHT SHOULDER WITHOUT CAUSING A TRAFFIC INDECENT, THOUGH THIS WOULD BE DANGEROUS IN A HEAVY TRAFFIC ENVIRONMENT. PLAN TO TAKE TO DEALER AGAIN NEXT WEEK FOR FURTHER INVESTIGATION.
BRAKE BOOSTER HAS TEAR PREVENTING CAR FROM STOPPING WHEN BRAKE IS APPLIED,CAR HAS APPROXIMATELY 30100 MILES. TOOK CAR TO LINCOLN DEALER SERVICE DEPT AND WAS TOLD YES THERE IS A PROBLEMS WITH BRAKE BOOSTER BUT MY VIN NO HAS NOT BEEN RECALLED WHILE OTHERS WERE FOR 2013 AND THEREFORE MY CLAIM WOULD BE NOT HONORED UNDER RECALL
AT NIGHT, WHILE AT SPEED (60 MPH) IN CENTER LANE OF A CROWDED HIGHWAY DURING EVENING COMMUTE, THE ENGINE STOPPED, RESULTING IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. FORTUNATELY WAS ABLE TO COAST TO A STOP ON THE RIGHT SHOULDER WITHOUT COLLISION. WAS ABLE TO RESTART ENGINE NORMALLY AND PROCEED HOME (ABOUT AN HOUR) WITHOUT FURTHER INCIDENT. NEXT DAY DID SOME LOW SPEED (5 MPH) TESTING IN A QUIET AREA TO INVESTIGATE POSSIBLE CAUSES. COULD NOT REPLICATE WITH ANY BUTTON ON REMOTE OR STEERING WHEEL. SYMPTOMS COULD BE REPLICATED BY PRESSING ENGINE START/STOP BUTTON WHILE IN MOTION. THIS BUTTON IS TOO HIGH TO HIT WITH DRIVER'S KNEE AND LOCATED WHERE ACCIDENTAL TOUCH BY DRIVER'S ARM/HAND IS HIGHLY UNLIKELY. BOTH DRIVER AND FRONT SEAT PASSENGER SAY THIS BUTTON WAS NOT ACTIVATED DURING THE INCIDENT. NO FURTHER RECURRENCE IN NORMAL DRIVING ON THE FOLLOWING DAY. NO SYSTEM MESSAGES ON VEHICLE INFORMATION DISPLAY. PLAN TO TAKE TO DEALER NEXT WEEK FOR FURTHER INVESTIGATION. MILEAGE 55100
I PURCHASED A 2013 LINCOLN MKX IN APRIL 2015; DEALER SAID THEY INSTALLED 4 NEW MICHELIN GREEN-X TIRES, LATITUDE TOUR 245/60 R18, DOT AP4A 005X, AND WAS TOLD THEY ARE RATED AT 90,000 MILES I RECENTLY FELT A VIBRATION WHILE DRIVING AT 55-60 MPH SO I CHECKED THE TIRES VISUALLY AND FOUND WHAT LOOKED LIKE LITTLE JIGSAW SHAPED PIECES OF TREAD THAT YOU COULD ACTUALLY LIFT WITH A TOUCH OF YOUR FINGER!! I CALLED THE DEALER WHERE I BOUGHT THE CAR (& TIRES) AND THEY SAID THEY WOULD TOW IT TO THEIR SERVICE FACILITY. I DECIDED TO DRIVE IT THERE, AND BY THE TIME I ARRIVED (ABOUT 40-45 MILES) ALL THOSE FLAPS OF RUBBER WERE GONE!! THEY HAD COME OFF AND LEFT GAPING HOLES WHERE THE TREAD USED TO BE, ALL OVER THE FRONT TIRES. THE SERVICE MANAGER SAID HE'D NEVER SEEN ANYTHING LIKE IT AND CALLED OTHER MECHANICS AND SERVICE PERSONNEL; THEY WERE ALL CURIOUS AS WELL. THE DEALERSHIP REPLACED ALL 4 TIRES WITH MORE MICHELINS, THEN MY SON TOLD ME THE TIRES ARE DEFECTIVE AND SHOULD BE RECALLED. IT DOESN'T SEEM THAT MICHELIN IS VERY CONCERNED ABOUT THEIR CUSTOMER'S SAFETY, AS THIS WEBSITE DOESN'T LIST MY TIRES AS BEING RECALLED. THE DEALERSHIP CHARGED ME ABOUT $1000 FOR THE NEW TIRES, BUT I'M VERY WORRIED THESE TIRES ARE ALSO DEFECTIVE!! I THINK MICHELIN OR THE DEALERSHIP SHOULD REPLACE THE TIRES FOR FREE, WITH SOMETHING ELSE THAT IS NOT DEFECTIVE! I WILL NEVER BUY MICHELIN TIRES AGAIN, NOR WILL I BUY ANOTHER VEHICLE FROM THIS DEALERSHIP.
NEAR THE END OF MY 35 MINUTE COMMUTE HOME I STOPPED AT A RED LIGHT ON A BUSY CITY STREET. WHEN THE LIGHT TURNED GREEN, I PUT MY FOOT OFF THE BRAKE AND PLACED IT ON THE ACCELERATOR. . THE CAR WOULD NOT ACCELERATE. THE LOW ENGINE PRESSURE LIGHT CAME ON. I TURNED THE STEERING WHEEL TO COAST THE CAR TO THE RIGHT LANE. I PUT THE CAR IN PARK. I HAD THE CAR TOWED TO A DEALER. THE DEALER COULD NOT DUPLICATE THE PROBLEM AND THE COMPUTER HAD NO HISTORY OF THE ERROR MESSAAGE. VERY TROUBLING. I DRIVE THE FREEWAY TO WORK DURING EARLY MORNING HOURS. IF THIS HAD OCCURRED ON THE FREEWAY, THE CAR WOULD'VE BEEN AN EASY TARGET FOR TRAFFIC BEHIND ME.
ON TUESDAY 10/3/2017 AROUND 5:35 PM WE WERE DRIVING THE 2013 MKX ON CALLAGHAN ROAD UNDER CONSTRUCTION AND STOPPED BEHIND ANOTHER CAR WAITING FOR THE ONE LANE TRAFFIC TO MOVE FORWARD WHEN THE MKX UNEXPECTEDLY REVVED UP AND LUNGED TOWARDS THE REAR OF THE CAR IN FRONT OF US. WE IMMEDIATELY RECOGNIZED THIS AS SUA SUDDEN UNINTENDED ACCELERATION. THE DRIVER HAD TO APPLY ADDITIONAL PRESSURE ON THE BRAKES TO HOLD THE CAR BACK.
ENGINE SHUTS OFF WHILE DRIVING. VEHICLE STALLS ON ACCELERATION. THROTTLE BODY WAS REPLACED 14 DAYS AGO, ISSUE STILL EXISTS.
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. ON SEVERAL OCCASIONS, WHILE DRIVING 75 MPH, THE ENGINE STALLED AND LOST POWER. ALSO, THE POWER TRAIN FAULTY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (BILL HOOF FORD LINCOLN, LOCATED AT 1500 N MORRISON BLVD, HAMMOND, LA 70401, (985) 345-1590), BUT NO DIAGNOSTIC CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
WHEN YOU PUT THE GEAR SHIFT IN PARK AND TURN THE SUV OFF, THE WARNING LIGHT WILL COME ON THE DASHBOARD STATING THAT THE VEHICLE IS NOT IN PARK. YOU HAVE TO EITHER RESTART THE SUV AND TAKE IT OUT OF PARK A FEW TIMES OR DO NOT RESTART AND HIT THE BUTTON ON THE SHIFTER A FEW TIMES TO GET THE LIGHT TO TURN OFF. THIS IS A REOCCURRING ISSUE THAT HAS OCCURRED SINCE 2015.
THIS HAS BEEN OCCURRING SINCE 2014. I HAVE TAKEN IT TO THE DEALERSHIP WHEN I LIVED IN OHIO ABOUT THIS ISSUE. THE DOOR AJAR WARNING ON THE DASHBOARD AS WELL AS THE DOME LIGHT WHILE I'M DRIVING STAYS ON STATING THAT THE DOOR IS AJAR WHICH KEEPS THE DOORS FROM LOCKING AND THE DOME LIGHT STAYS ON WHICH IS A SAFETY ISSUE. THIS ALSO OCCURS WHILE IT'S PARK AND IT SOMETIMES COMES ON BY ITSELF WHICH CAUSES THE ALARM TO GO OFF. THE DEALERSHIPS ARE AWARE OF THIS ISSUE ON THESE VEHICLES AND ARE WAITING FOR FORD/LINCOLN TO TAKE CORRECTIVE ACTION.
LINCOLN MKX 2013 STALLS, THE WRENCH DISPLAYS, AND SLOWS DOWN. THAN YOU HAVE STOP AND RESTART CAR. SO FAR THIS HAS HAPPENED OVER 5 TIMES IN ONE YEAR, MORE IN THE RECENT WEEKS. VERY DANGEROUS IN TRAFFIC. AFTER RESEARCH ON INTERNET LOOKS LIKE THROTTLE BODY BUT LINCOLN SAYS MY CAR IS NOT ON THE RECALL LIST
WHILE IN ANY ROAD CONDITION AND NORMAL DRIVING THE BRAKE PEDAL WHEN PRESSED GOES VERY CLOSE TO THE FIREWALL FLOOR WHEN BRAKING AN ITS A VERY SOFT BRAKING, ITS VERY HARD TO GAUGE HOW MUCH PRESSER TO APPLY TO THE BRAKE PEDAL. THERE WASN'T ANY ACCIDENT. FW
EXHAUST LEAK IN CABIN. I PURCHASED THE 2013 MKX IN APRIL 2017, SOON AFTER I BEGAN NOTICING AN EXHAUST SMELL IN THE CAR SHORTLY AFTER FAST ACCELERATION. I BROUGHT THE VEHICLE INTO THE FORD DEALERSHIP WHERE I PURCHASED IT IN JUNE AND JULY, WHO SEALED AND RESEALED THE BUMPER WHICH HAD NO IMPROVEMENT AND THEN BY DIRECTION FROM LINCOLN CORPORATE TOOK THE VEHICLE TO TWO OTHER DEALERSHIPS WHO REPEATED THE ORIGINAL REPAIRS AND HAVE YET TO FIX THE PROBLEM. LINCOLN OFFERED ME AN X PLAN DISCOUNT TO PURCHASE A NEW FORD OR LINCOLN MODEL BUT STATED THAT AT THIS POINT THEY DO NOT HAVE ANY ADDITIONAL REPAIRS FOR THIS ISSUE. THE VEHICLE CAN NOT BE DRIVEN FOR LONG DISTANCES WITHOUT PASSENGERS AND THE DRIVER EXPERIENCING HEADACHES, BURNING EYES, NAUSEA, AND DISORIENTATION. THE SMELL IS NOTICEABLE DURING HARD ACCELARATION, HOWEVER, SYMPTOMS DEVELOP WITHIN THIRTY MINUTES OF DRIVING WITH THE A.C. ON AND OFF CAUSING ME TO BELIEVE FUMES ARE ENTERING THE CABIN DURING ALL DRIVING CONDITIONS BUT ONLY NOTICE THE ODOR DURING HARD ACCELERATION. IS THERE ANYTHING THAT CAN BE DONE TO CORRECT THE ISSUE AS LINCOLN AS WELL AS THE SEVERAL DEALERSHIPS STATED THERE IS NO FIX BUT THEIR ENGINEERS ARE LOOKING INTO IT. IN THE MEANTIME I CAN'T SAFELY DRIVE THE CAR FOR ANY LENGTH OF TIME AND I CAN'T AFFORD A NEW LINCOLN OR FORD EVEN WITH THE OFFERED DISCOUNT.
DOOR AJAR WARNING ON DRIVERS DOOR WITH DOOR CLOSED. DOME LIGHT STAYS ON. DOORS WILL NOT LOCK. THIS WARNING HAPPENS WHEN VEHICLE IS STATIONARY AND IN MOTION.
I PURCHASED MY LINCOLN MKX 2013 NEW FROM SUTTON FORD. THE TIRES ON THE CAR AT THE TIME WERE PIRELLI SCORPION TIRES. WITHIN LESS THAN YEAR FROM TIRE EXPLODED FROM THE SIDE WALL WHILE ON MY WAY TO WORK. NO ONE WAS HURT. HOWEVER, I HAD TO REPLACE THE TIRE. LESS THAN A MONTH LATER TWO OTHER TIRES BEGAN TO LEAK WITH REPORT INITIALLY THAT IT WAS THE 20" CHROME ALLOY WHEEL WHICH WAS MALFUNCTIONING. THE REMAINING FOUR TIRES AND WHEELS WERE REPLACED LESS THAN A YEAR LATER I WAS CALLED A DEALER CLOSE TO WORK WHERE I HAD TAKEN THE CAR FOR OIL CHANGE AND TO REPORT RUMBLING WHEN I WAS DRIVING. I RECEIVED A CALL FROM THAT DEALERSHIP STATING THE CAR WAS "UNSAFE TO DRIVE" THERE ISSUE WITH ESSENTIALLY ALL THE TIRES WITH SIDE WALL RUPTURE IMPENDING ON ONE AND REMAINING THREE WITH SEVERE COMPROMISE. THESE TIRES WERE LESS THAN A YEAR OLD. I HAD TO HAVE THE CAR TOWED TO A LOCAL FACILITY FOR REPAIR. MY EXTENDED WARRANTLY ONLY PAID FOR 75 DOLLARS OF THE TOW. WHICH WAS 100 DOLLARS FOR ME. I HAD FOUR NEW GOODYEAR TIRES PUT ON THE CAR AND DROVE HOME THAT EVENING . THE NEXT MORNING WE AWOKE TO FIND TWO OF THE TIRES WERE FLAT. I HAD TO HAVE A SECOND TOW TO THE REPAIR SHOP AND THETECHNICIAN THERE REPORTED A DEFECT WITHIN MY WHEELS.
DOORS FAIL TO LATCH, WITH SEVERAL REPORTS INDICATING THAT THE 'DOOR AJAR' WARNING LIGHT ON THE DASH APPEARED AND CABIN LIGHTS STAYS ON WHILE DRIVING AND STAYS ON AFTER CLOSING DOORS! THE ONLY WAY TO TURN THEM OFF IS TO UNPLUG BATTERY! THIS IS THE 3RD TIME THAT I HAVE BEEN REPAIRING DIFFERENT DOORS LATCH AND I AM SURPRISED WHY CAR SAFETY RECALL HAS NOT BEEN ISSUED YET ON THESE MODELS. IT'S VERY EXPENSIVE TO REPAIR AND IT'S A CAUSING A MAJOR SAFETY ISSUE WHEN DRIVING NIGHT TIME WITH CABIN LIGHT ON AND AJAR WARNING SYSTEM IS OFF!!!! PLEASE NOTE THAT SAME ISSUE OCCURS EVERY YEAR WITH MORE THAN ONE DOOR (2014/2015/2016/2017)
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE BODY FAILED ON TWO OCCASIONS. THE VEHICLE WAS REPAIRED AT THE DEALER WHERE THE THROTTLE BODY WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
PURCHASED VEHICLE USED IN NOVEMBER 2015. NOTICED EVERY TIME I PUT GASOLINE IN THE VEHICLE, IT WOULD NOT START ON THE FIRST ATTEMPT. MONTHS LATER, CHECK IN LIGHT COME ON, TOOK VEHICLE TO A FORD DELERSHIP (IN 2016) AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. AS TIME WENT ON, THE ISSUE WITH REFUELING AND ENGIN LIGHT COUNTIED. IN 2017 WHILE DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC, A WARNING LIGHT APPEARED (LOW OIL ENGIN PRESSURE) AND THE VEHICLE STALLED. DEALERSHIP SAID IT WAS THE THROTTLE BODY AND REPLACED IT. ABOUT A WEEK LATER, ENGIN LIGHT APPEARED AND ONE MONTH LATER RECEIVED SAME LOW OIL PRESSURE AND THE VEHICLE STALLED OUT AGAIN WHILE DRIVING. VEHICLE HAS NOT BEEN REPAIRED, CURRENTLY IN THE SHOP.
THE DOORS DO NOT LOCK WHILE DRIVING AND THE INTERIOR DOME LIGHT STAYS ON WHILE DRIVING. IT HAS BEEN TO THE DEALERSHIP AND IT STOP FOR A FEW MONTHS AND STARTED RIGHT BACK DOING IT. IT HAS BEEN DOING IT SINCE 2013.
VEHICLE IS STATIONARY. THE DOOR AJAR WARNING LIGHT, AT TIMES, REMAINS ON WHEN THE DOOR IS CLOSED WHICH AFFECTS SEVERAL ELECTRICAL COMPONENTS SUCH AS, AUTOMATIC DOOR LOCKS, ALARM SYSTEM, COURTESY LIGHTS AND OTHER ELECTRICAL COMPONENTS. THE DOOR HAS TO BE SLAMMED SHUT SEVERAL TIMES TO MAKE THE WARNING LIGHT GO OFF AND MAKE THE INOPERABLE COMPONENTS OPERABLE. THE CAUSE OF THIS PROBLEM APPEARS TO BE A FAULTY DOOR LOCK SWITCH WHICH IS QUITE COMMON IN SEVERAL FORD/LINCOLN VEHICLES. A RECALL OF THESE DOOR LOCK SWITCHES SHOULD BE ENTERTAINED.
SEATBELT DID NOT LOCK, RESULTING IN DEATH OF DRIVER. DRIVER HIT A TREE HEAD ON THE SEATBELT DID NOT LOCK CAUSING DRIVER TO COME UP HIT THE REAR VIEW MIRROR WITH BACK OF HEAD THEN LAND ON TOP OF STEERING WHEEL.
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR DID NOT SECURELY LATCH, CAUSING THE DOOR TO UNEXPECTEDLY OPEN WHILE THE CONTACT WAS DRIVING. THE CONTACT ALSO STATED THAT THE FAILURE CAUSED THE BATTERY IN THE VEHICLE TO DIE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE DEALER (FRANKLIN PARK LINCOLN, INC., 5272 MONROE ST, TOLEDO, OH 43623) REPLACED THE DOOR LATCH. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 39,362. THE VIN WAS NOT AVAILABLE.
WHEN THE DOOR IS CLOSED, THE DOOR AJAR LIGHT STAYS ON AND THE DOORS NEVER LOCK WHILE DRIVING. ALSO THE DOOR CAN BE CLOSED AND THE DOOR AJAR LIGHT WILL NOT BE ON BUT AT ANY MOMENT THE DOOR AJAR LIGHT WILL COME ON CAUSING THE FACTORY ALARM TO GO OFF AT ANY TIME, DAY OR NIGHT. IT HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR THIS ISSUE SINCE 2013.
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
IN REGARDS TO MY 2013 LINCOLN MKX, THE AUTOMATIC TRANSMISSION FREQUENTLY DOES NOT ENGAGE IN PARK --- ABOUT HALF THE TIME. WHEN STATIONARY, THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER IS PUSHED INTO THE "P" POSITION, BUT THE VEHICLE WARNS VIA A DINGING AND DASH WARNING THAT IT IS NOT IN PARK. STATIONARY LOCATIONS INCLUDE MY GARAGE, WHICH IS LEVEL, AND PUBLIC PARKING LOTS, WHICH ARE TYPICALLY LEVEL IN MY AREA. THERE IS AN EXISTING RECALL FOR THE 2013 LINCOLN MKX (NTSA CAMPAIGN NUMBER: 14N393000), WHICH REGARDS A DEFECTIVE "HALF-SHAFT DISENGAGEMENT". IT INCLUDES COMMENT THAT UNTIL REPAIRED, WHEN STOPPED TO ENGAGE THE PARKING BRAKE OR THE VEHICLE COULD ROLL AWAY. I DO NOT KNOW WHETHER THAT RECALL INVOLVES THE PROBLEM WITH MY LINCOLN. A SEARCH WAS PERFORMED ON YOUR WEBSITE FOR A RECALL ON MY VEHICLE USING ITS VIN, BUT NO RECALL WAS FOUND.
I PURCHASED THIS VEHICLE NEW IN 2013 AND 3 OF 4 DOOR SENSORS HAVE MALFUNCTIONED. THE DOOR AJAR LIGHT IS ALWAYS ON SO MY DOORS WILL NOT LOCK WHILE DRIVING. THIS IS A VERY SERIOUS CONCERN AS I HAVE SMALL CHILDREN AS PASSENGERS, ALSO GOD FORBID I AM IN A SITUATION WHERE I NEED TO LOCK MYSELF IN MY CAR FOR SOME REASON; I AM SCREWED! THE ALARM CONSTANTLY GOES OFF IF I LOCK/ARM THE ALARM OR AND LOCK DOORS BECAUSE OF THE DOOR SENSORS. THE DOME LIGHT ILLUMINATES AT RANDOM TIMES WHILE DRIVING, VERY ANNOYING WHILE DRIVING AT NIGHT, ANOTHER SAFETY ISSUE IN MY OPINION. WHEN THE FIRST SENSOR STARTED ACTING UP I TOOK THE VEHICLE TO THE DEALER AND THEY QUOTED ME $420! AS IT STANDS RIGHT NOW I WOULD HAVE TO PAY OVER $1200 TO REPAIR FAULTY DOOR SENSORS ON A VEHICLE THAT IS LESS THAN 5 YEARS OLD. I WAS SIMPLY TOLD BY THE FORD DEALER THAT I SHOULD HAVE PURCHASED AN EXTENDED WARRANTY AND THAT THE ISSUE IS NOT COVERED UNDER A RECALL BECAUSE IT IS NOT A SAFETY ISSUE. AS A PARENT WITH TWO YOUNG CHILDREN I REFUSE TO ACCEPT THAT NOT BEING ABLE TO LOCK MY DOORS WHILE DRIVING IS NOT A SAFETY ISSUE. FROM WHAT I HAVE BEEN READING ONLINE MANY FORD AND LINCOLN MODEL CARS ARE EXPERIENCING THE SAME ISSUES. SOMEONE NEEDS TO HOLD FORD/LINCOLN ACCOUNTABLE AND MAKE THEM FIX THIS ISSUE AT NO CHARGE TO THE CONSUMER. I ALREADY PAID THEM A HEFTY PRICE TO PURCHASE THE VEHICLE LESS THAN 5 YEARS AGO. THERE IS ABSOLUTELY NO REASON ALL OF THESE MECHANISMS SHOULD BE FAILING OR ALREADY FAILED IN SUCH A SHORT AMOUNT OF TIME. THIS IS UNACCEPTABLE!!! * 11/01/2015 IS THE APPROXIMATE DATE WHEN SYMPTOMS/ISSUES FIRST BEGAN.
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT NOTICED THAT THE BUMPER WAS CRACKED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MONTHS LATER. THE CONTACT MENTIONED THAT THE BUMPER WAS ATTRACTING HEAT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN NOTICED THAT THE BUMPER WAS VERY HOT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
WENT FOR A WALK WITH 4 YEAR OLD SON AT THE MOUNTAIN, CAME BACK TO A MELTED MKX. FIRE DEPARTMENT CAME. WITH IN A SPAN OF AN HOUR FIFTEEN MINUTES, THE VEHICLE CAB HAD MELTED AND COOLED TO TOUCH. WE BARELY ESCAPED POSSIBLE DEATH HAD I BEEN DRIVING ON THE FREEWAY. *TR
CAR BUCKED SEVERAL TIMES BUT DID NOT LOSE POWER. NEXT DAY 8-27 MILEAGE 14,254 THE CONTROL PANEL (PHONE, NAVIGATION, CLIMATE, SIRIUS) FROZE FOR AT LEAST 5 MILES. DID NOT LOSE POWER THIS TIME. SCREEN CAME BACK TO NORMAL AFTER ABOUT 2 TO 3 MINUTES. THESE PROBLEMS REPORTED TO LINCOLN SERVICE AND WAS ADVISED TO BRING THE CAR IN AGAIN TUESDAY MORNING 9-2-14. ALL INCIDENTS PREVIOUSLY REPORTED TO YOU, LINCOLN SERVICE COULD NOT FIND ANY PROBLEMS RELATING TO ALL THE INCIDENTS EXCEPT TO REPLACE THE FAULTY WINDSHIELD WIPER ASSEMBLY ON 2-06-14. *TR
WHILE DRIVING ON THE OFF RAMP OF HIGHWAY, DASHBOARD WENT BLANK AND VEHICKE SHUT DOWN. WAS ABLE TO RESTART AFTER A MINUTE OR 2 SAME PROBLEM AS PREVIOUS 6-14-14 INCIDENT. *TR
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 50 MPH, THE VEHICLE DOWNSHIFTED ON ITS OWN. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE FAILURE ALSO OCCURRED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS TAKEN TO ROBINSON BROTHERS FORD (11455 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 293-8900) MULTIPLE TIMES, BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS WAITING FOR A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. *DT *TP ISSUES ALSO OCCURS AT LOWER SPEEDS WHEN EXCELORATING WHEN TRY TO MOVE AT STOPPED, TRAFFIC LIGHT OR STOP SIGN *TP
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, EXHAUST FUMES ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE VEHICLE'S UNDERCARRIAGE WAS COATED WITH A SEALANT; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 0.