2013 Lincoln MKX Complaint Log

CAR SHUTDOWN WHILE IN THE LEFT LANE OF HIGHWAY. NO POWER. DASHBOARD CONTROL PANEL BLACKED OUT AND VEHICLE SHUT DOWN. WAS ABLE TO RESTART AFTER A MINUTE OR 2. *TR

THIS HAS BEEN A CONTINUOUS ISSUE WHEN USING THE CRUISE CONTROL AT ANY SPEED. WHEN THE CRUISE CONTROL IS ON, AND THE VEHICLE IS TRAVELING ON A DOWNHILL SLOPE, THERE IS A NOISE COMING FROM UNDER THE HOOD WHILE IT IS TRYING TO MAINTAIN THE SPEED. THE SOUND IS SOMETHING LIKE A HUMMING/GRINDING/TICKING NOISE. I HAVE HAD MULTIPLE TECHNICIANS GO FOR A DRIVE WITH ME TO TRY DIAGNOSE THE ISSUE AND THEY HAVE ALL SAID THAT THERE IS AN ISSUE. HOWEVER, TO DATE, THEY HAVE NOT BEEN ABLE TO FIX IT AND THE LAST TECHNICIAN SAID IT MUST BE A NORMAL NOISE, EVEN THOUGH NO OTHER LINCOLN I HAVE TEST DROVE CAN RECREATE THE NOISE.

STARTED CAR IN DRIVEWAY. CAR STALLED AND LOST ALL POWER. TRIED TO RESTART AND CAR DID RESTART. 1 WEEK LATER WHILE DRIVING THE DASHBOARD CONTROL PANEL (PHONE, NAVIGATION, SIRIUS, CLIMATE BLACKENED OUT. CAR STALLED IN MIDDLE OF HIGHWAY. NO POWER. LATER THE SAME DAY, BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WHEN STARTING CAR. *TR

STARTED CAR IN DRIVEWAY. CAR STALLED AND LOST ALL POWER. TRIED TO RESTART AND CAR STARTED AGAIN. 1 WEEK LATER, WHILE DRIVING DASHBOARD CONTROL PANEL (PHONE, NAVIGATION, CLIMATE,SIRIUS BLACKED OUT. CAR STALLED IN MIDDLE OF HIGHWAY. NO POWER. LATER THE SAME DAY, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WHEN STARTING. *TR

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED WHILE ATTEMPTING TO DECELERATE FOR A TRAFFIC LIGHT, THE ENGINE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. IN ADDITION, THE BACK UP CAMERA BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 2,964.

DURING HEAVY RAIN STORM HAD TO PULL OVER TO THE SIDE OF THE ROAD. WINDSHIELD WIPERS DID NOT OPERATE. TOOK CAR INTO SERVICE. THEY HAD TO REPLACE THE ENTIRE WINDSHIELD WIPER MOTOR ASSEMBLY. *TR

THE ELECTRONIC KEYS FOR THE CAR ARE WAY TOO SENSITIVE. THEY CAN BE IN A PURSE OR BACKPACK AND THE BUTTONS CAN BE PRESSED DOWN. THEY ARE ALSO EASILY PRESSED DOWN IF YOU HAVE THEM IN YOUR POCKET WITH ANOTHER ITEM. ON MULTIPLE OCCASIONS WE HAVE WALKED OUT TO OUR CAR AND HAD THE WINDOWS ALL DOWN, THE SUN ROOF OPEN AND OR THE TAILGATE UP. WE FREQUENTLY WILL SET OFF THE ALARM. ONE TIME IT HAD STARTED RAINING HEAVILY AND THE WINDOWS HAD GOTTEN ROLLED DOWN. CONSEQUENTLY THE INTERIOR OF THE CAR WAS SOAKED. WE HAVE HAD OTHER CARS THAT HAD SIMILAR KEYS BUT HAVE NEVER HAD THIS PROBLEM. *TR

VEHICLE STOPPED RECEIVING TRAFFIC INFO ON NAVIGATION SCREEN. ALL OTHER DATA RECEIVED VIA "SYNC" SYSTEM FROM SIRIUS OPERATING CORRECTLY. DEALER REPLACED COMPUTER MODULE THEY IDENTIFIED AS CONTROLLING THIS FUNCTION. NO CHANGE IN CONDITION. PROBLEM ESCALATED TO FORD TECH PEOPLE. A MONTH AGO, THE RADIO FUNCTIONS FAILED. IT REQUIRED A SYSTEM UPGRADE. *TR

WHILE DRIVING ON THE HIGHWAY AT ABOUT 65MPH, THE SYNC SYSTEM SCREEN WENT BLACK, AFTER ABOUT 5 MINUTES, THE SYSTEM CAME BACK UP. I WAS UTILIZING THE NAVIGATION SYSTEM AT THE TIME AND WAS FORCED TO STOP, RE-ENTER THE DETAILS OF THE LOCATION I WAS INTENDING TO VISIT. THE SYNC SYSTEM SHOULD NEVER JUST RESTART ITSELF WITHOUT WARNING A DRIVER. I AM CONCERNED THERE IS A MORE SEVERE PROBLEM WITH THE MAIN CONTROL SYSTEM WITH THIS PARTICULAR VEHICLE AS THREE OTHER ISSUES HAPPENED WITHIN A WEEK OF EACH OTHER. 1. BLIB MODULE (BLIND SPOT AND CROSS TRAFFIC SENSORS FAULTED AND NEEDED REPLACEMENT) 2. SYNC SYSTEM REBOOTS ITSELF WHILE DRIVING AND UTILIZING NAVIGATION 3. LOW PRESSURE ERROR POPS UP, STEERING BECOMES IMPOSSIBLE, ACCELERATION DIES, AND BRAKING SLUGGISH. CAR REQUIRED SHUTDOWN AND RESTART TO RESOLVE. *TR

NEAR THE END OF MY DAILY HOUR LONG COMMUTE HOME I WAS COMING UP TO A STOP SIGN, AS I WAS DECELERATING UP TO THE STOP SIGN, THE LOW OIL PRESSURE LIGHT CAME ON, THE STEERING SEIZE UP, THE ACCELERATOR FAILED TO FUNCTION, AND THE BRAKING WAS SLUGGISH. I WAS LUCKILY ABLE TO STEER TO THE SIDE OF THE ROAD. I PUT THE VEHICLE IN PARK, PRESSED THE POWER BUTTON TO TURN THE CAR OFF AND THE CAR TURNED OFF. I TURNED THE CAR BACK ON AS NORMAL AND ALL SYSTEMS APPEARED TO FUNCTION AS IF NOTHING HAD HAPPENED. I BROUGHT THE CAR IN FOR SERVICE AND THEY INFORMED ME THE COMPUTER DID NOT REGISTER ANY FAULTS, ERRORS, OR ISSUES. THIS IS CONCERNING, BECAUSE IF THIS PROBLEM HAD OCCURRED ON THE HIGHWAY AT HIGHWAY SPEEDS AND I WERE TO LOSE ACCELERATION AND STEERING CONTROL, I WOULD NOT BE ABLE TO TYPE THIS REPORT. THE DEALER SERVICE TECHNICIANS ARE UNABLE TO LOCATE THE ISSUE BECAUSE IT WAS NOT RECORDED. *TR

WHILE DRIVING THE HIGHWAY TO MY HOME, THE BLIND SPOT AND CROSS TRAFFIC SENSORS FAULTED. THE WARNING MESSAGES CAME ON AND I TOOK THE CAR IN FOR SERVICE TO THE DEALERSHIP. THEY INFORMED ME IT WAS A FAULTY BLIB MODULE AND WOULD NEED TO BE REPLACED. FOR A TWO MONTH OLD CAR, THERE SEEM TO BE AN ABNORMAL NUMBER OF FAULTY COMPONENTS. THIS COULD POSE A SAFETY HAZARD IF PEOPLE RELY ON THE BLIND SPOT AND CROSS TRAFFIC SENSORS TO ALERT THEM OF CLOSE CARS OR ON COMING CARS WHILE REVERSING. *TR