Lincoln · Town Car · 2002
1
Recall
64
Complaints
-
Not Rated
The 2002 Lincoln Town Car has 1 recall and 64 owner-reported complaints on file with NHTSA. Most reported issue: air bags (19 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2002 Lincoln Town Car page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is air bags with 19 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Remedy Status
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
ON 01/12/2019 I WAS TRAVELING STRAIGHT DOWN A LEVEL COUNTRY ROAD WITH 1 PASSENGER IN THE FRONT PASSENGER SEAT AT ABOUT 45 MPH WHEN FOR NO REASON THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT ANY WARNING. AFTER REGAINING CONTROL OF THE VEHICLE WE PULLED TO THE SIDE OF THE ROAD AND ...
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TAKATA RECALL I'VE CHANGE THE BRAKE SWITCH ON MY CAR OVER FOUR TIMES AND IT WENT OUT AGAIN. MT CAR WILL NOT CHAGE GIER WHEN THIS HAPPENS. I WOULD LIKE TO KNOW IF THERE HAS BEEN A RECALL WITH THIS PROBLEM. THIS HAPPENS AFTER THE VEHICLE IS PARK.
INTAKE MANFIOLD
TAKATA RECALL ? MY WIFE AND FRIEND DRIVING 30 MPH IN NO TRAFFIC, AND THE DRIVERS SEAT AIR BAG DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE. SHE SAID IT SOUNDED LIKE A GUN SHOT AND THE YELLOW BAG CAME OUT OF THE DRIVERS SEAT. DRIVING STRAIGHT AHEAD ON A COUNTRY ROAD.
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT N...
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TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SUDDENLY BECAME LOOSE AS THE VEHICLE BECAME UNCONTROLLABLE WITHOUT WARNING. THE VEHICLE ALSO WENT AIRBORNE, ROLLED OVER AND SPUN THREE TIMES BEFORE COMING TO A STOP. THE...
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TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN JERKING EXCESSIVELY AND EXHIBITING LOUD, ABNORMAL NOISES FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT ONE OF TH...
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WHILE SITTING IN A DRIVE THRU MY 2002 LINCOLN TOWNCAR CAUGHT A BLAZE UNDER THE HOOD. *TR
THE DRIVER SIDE SAFETY BELT ON MY 2002 LINCOLN TOWN CAR NO LONGER LATCHES AND APPEARS TO BE LOCKED PREVENTING THE SEAT BELT FROM BEING CONNECTED/LATCHED. THE DASH BOARD SEAT BELT INDICATOR (NORMALLY LIT UP WHEN A SEAT BELT IS NOT ATTACHED) DOES NOT LIGHT UP. THIS PROBLEM S...
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RE 2002 LINCOLN TC CARTIER L. THE MOST USELESS AND DANGEROUS ACCESSORY ON THIS AUTO IS THE ADJUSTABLE BRAKE & ACCELERATOR PEDAL. THERE DOESN'T APPEAR THAT THERE IS ANY WAY ONE MAY ADJUST EITHER/OR AS THEY ADJUST SIMULTANEOUSLY. RECENTLY THIS "ACCESSORY" COST ME $1000.00. MY WIFE...
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Showing 10 recent complaints from 64 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2002 Lincoln models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2002 Lincoln Town Car has 1 recall recorded by NHTSA.
NHTSA has received 64 owner-reported complaints for the 2002 Lincoln Town Car.
NHTSA has not published a safety rating for the 2002 Lincoln Town Car.
The most commonly reported complaint categories for the 2002 Lincoln Town Car are air bags (19 reports), vehicle speed control (11 reports), service brakes, hydraulic (9 reports).
Yes. NHTSA has 1 recall on record for the 2002 Lincoln Town Car. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.