2016 Mazda CX-5 Visibility & Wipers Problems

Front windshield wipers stopped working, front windshield washer still working. Fuse was checked, fuse is good.Vehicle is available for inspection upon request. My safety is put at risk because of lack of visibility when driving in rain. The problem has been confirmed by a Mazda dealership. The vehicle and the components have been inspected by a Mazda dealership. No warning lights or messages appeared before or after the front windshield wipers stopped working. So if a person is driving the car, there is no indication that the front windshield wipers will not work if it starts raining and the driver would need to use the front windshield wipers. This is a safety hazard because the driver will not be able to see, possibly causing an accident. This Mazda CX5 does not have automatic front windshield wipers (they do not come on automatically when it starts raining).

The contact owns a 2016 Mazda CX-5. The contact stated that upon approaching the vehicle he observed a small crack on the top left corner of the windshield. Over time the crack proceeded to progress across the windshield. The contact stated that the windshield was not impacted by an object or projectile. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.

Front windshield wipers not working, bcm failed

In September of 2023, while driving I attempted to use the windshield wipers, and they would not function. We live in a rainy part of the country, so having non working wipers is a major safety issue. Research for possible causes pointed to the body control module which had been recalled on Mazda 3s in recent years. I took the car to the dealership, and they traced the problem to an internal failure of the body control module. I do not have the component to inspect, and I do not know what the dealership did with it after removal. We filed a complaint with Mazda in October of 2023. They gave us case #001-463-33. They were not receptive to feedback, and simply stated many times that there was not a current recall for our vehicle. There were no warning signs/messages/ lights before the wipers stopped working, and they had worked normally the day before.

Rear Video Camera / Back-up Camera Display Malfunction: The display in the dashboard continuously resets, causing the view from the back-up camera to disappear completely or dim to to the point where it is not viewable. This causes a safety hazard when backing up and often occurs once the vehicle is already in motion. Mazda dealer's service center reports Mazda is aware that this is a new, widespread problem, but to check for updates in 4 weeks.

2016 Mazda CX-5 windshield wipers - Correctly operating windshield wipers have four modes: single wipe, intermittent wipe, slow continuous wipe, high speed continuous wipe. One morning (September, 2021) used the single wipe mode to clear overnight accumulated moisture (car parked outside) but wiper made five passes instead of one and then stopped in an 'up' or 'non-parked' position. Tried the other three modes and all three behaved the same way, five wiper passes and then the wipers stopped, sometimes upright blocking forward vision, sometimes at an angle, but never in the 'parked' position. Driving in rain or snow requires activating the wipers every 30 seconds or so (approximate time of 5 wipes). Have had the wiper motor (which includes a circuit board) replaced twice to no avail. Today had wiper switch replaced, again to no avail. This problem seems to be similar to windshield wiper problem reported regarding 2016-2018 Mazda CX-3's.

Driving on the interstate. Driver plus 3 passengers,fair amount of luggage. Listening to a book on CD. Windows up, air-conditioning on. Driving 70 mph smooth road. No cars in immediate vicinity. Suddenly there is a loud bang which scared the crap out of me. Pulled off the roadway to see what had happened. Turned out the moon roof had exploded. Fortunately the inside cover was closed otherwise the occupants would have been shredded by a glass grenade.

THERE WAS A LARGE CRACK ON MY FRONT WINDSHIELD THAT SPANNED FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. WHEN I WENT TO LOCATE THE POSSIBLE POINT OF THE CRACK I COULDN'T LOCATE ONE. I TOOK MY VEHICLE TO AN WINDSHIELD REPAIR SHOP TO GET IT REPLACED AND WAS TOLD THAT THIS WAS A STRESS CRACK THAT IS PRETTY COMMON IN MAZDA CX-5'S.

A SMALL CHIP WAS ON FOUND ON THE FRONT OF THE WINDSHIELD AND I WAS NOTIFIED BY THE DEALER THAT THE CHIP WAS SMALL AND THAT THEY THE REPAIR WOULD FIX IT WITH RESIN. THE NEXT DAY A CRACK AROUND 18 INCHES FORMED ALONG THE WINDSHIELD. . AFTER THE CRACK WAS FORMED THEY STATED THEY WEREN'T RESPONSIBLE FOR THE WINDSHIELD AFTER THE REPAIR. THIS IS A DEFECT IN THE QUALITY OF THE WINDSHIELD MAZDA WON'T HOLD THEMSELVES RESPONSIBLE FOR. THIS NEW WINDSHIELD HAS BEEN QUOTED FOR $500 TO REPLACE. *TR

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLES MAZDA (6387 AIRPORT PULLING RD N, NAPLES, FL 34109, 239-597-9607) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE WAS CLOGGED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBERS: 10091444 AND SA218, WHICH STATED THAT AN OVERHEATED HEATER CORE WAS DUE TO CLOGGING. THE CONTACT STATED THAT THESES CODES INDICATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND PROVIDED THE CONTACT WITH CASE NUMBER: 124474827. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEATER CORE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,870.

THE VEHICLE WAS PARKED IN A DRIVEWAY WHEN A BASKETBALL BOUNCED OFF THE HOOD OF THE CAR AND THEN HIT THE WINDSHIELD. THERE WAS NO DAMAGE TO THE HOOD BUT WHEN THE BASKETBALL HIT THE WINDSHIELD IT SHATTERED THE RIGHT TOP SIDE OF THE WINDSHIELD.

I RECENTLY BOUGHT A USED 2016 MAZDA CX-5. FIVE DAYS LATER, I WENT TO GET IN IT AFTER WORK (NOT A HOT DAY) AND FOUND A CRACK RUNNING FROM UNDER THE TOP SEAM STRAIGHT DOWN AND THEN FEATHERING OUT. NO IMPACT DAMAGE. PARKED IN A SECURED LOT. IT DIDN'T LOOK RIGHT, SO I LOOKED UP MAZDA WINDSHIELDS AND FOUND OUT OTHERS HAD THE SAME ISSUE. I FOUND THE CRACK DISTRACTING AS I DROVE, ESPECIALLY IF I NEEDED TO LOOK OVER TO THE RIGHT SIDE. TOOK MY CAR TO MAZDA THE FOLLOWING DAY. THEY AGREED IT LOOKED STRANGE, BUT SAID THEY WERE UNAWARE OF ANY WINDSHIELD ISSUES. AND YET I FOUND MANY OTHERS ON LINE HAD THE SAME ISSUE.

FRONT PASSENGER WINDOW COMPLETELY SHATTERED WHEN DRIVING ON THE HIGHWAY. NO APPARENT ROCK OR DEBRIS HIT THE WINDOW BEFORE THE GLASS COMPLETELY DISINTEGRATED. A LOUD BANG WAS HEARD AS THE GLASS SHATTERED FROM THE CENTER. UNSURE AS TO LONGEVITY / DURABILITY OF THE MAZDA OEM GLASS WINDOWS AS CAR MODEL IS RELATIVELY NEW. SO FAR HAVE NOT HAD ANY OTHER ISSUES WITH THE OTHER WINDOWS OF THE CAR. THE TEMPERED GLASS, HOWEVER, DID SHATTER AS CORRECTLY DESIGNED, NO INJURIES.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE DRIVING 65 MPH, THE FRONT WINDSHIELD SHATTERED. THE CONTACT CALLED A LOCAL DEALER (JOHN HINE MAZDA, 1545 CAMINO DEL RIO SOUTH ST, SAN DIEGO, CA 92108) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER AND NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

2016 MAZDA CX5. CONSUMER WRITES IN REGARDS TO SHATTERED WINDOW ON VEHICLE. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE DAMAGES CAUSED BY THE WINDOW SHATTERING. *JS

2 WEEKS OLD VEHICLE WINDSHIELD CRACKED AFTER PARKED IN THE SUN FOR 3 HOURS.

AFTER TWO MONTHS OF OWNERSHIP THE WINDSHIELD CRACKED DUE TO A ROCK STRIKE. THE WINDOWS WAS REPLACED WITH AN OEM WINDSHIELD. THREE MONTHS LATER THE WINDSHIELD CRACKED RANDOMLY WITHOUT ANY DAMAGE (ROCK ETC)

2016 CX5 DEVELOPED SPONTANEOUS STRESS FRACTURE IN WINDSHIELD RUNNING FROM TOP RIGHT EDGE OF SCREEN ACROSS TO MIDDLE OF GLASS. IT WAS NOT BEING DRIVEN AT THE TIME, NOTHING HIT THE WINDSHIELD, IT JUST CRACKED.

DURING DAYLIGHT HOURS, THE CHROME AROUND THE VENTS REFLECTS ONTO THE SIDE WINDOWS. THIS CAUSES A DISTRACTION, MAKING IT VERY DIFFICULT TO LOOK INTO THE SIDE MIRRORS. I CONTACTED MAZDA ABOUT THIS, THEY DO NOT APPEAR TO PLAN TO DO ANYTHING ABOUT IT. NOTHING YET HAS HAPPENED TO ME ABOUT THIS, BUT I AM CONCERNED THAT IT MIGHT HAPPEN TO ME OR SOMEONE ELSE. AN EASY FIX WOULD BE TO REPLACE THE SHINY CHROME TRIM WITH A DARKER TRIM. I ATTACHED SOME PICTURES TO SHOW THIS. THE PICTURES DO NOT SHOW EXACTLY HOW BAD IT IS, BUT IT WILL SHOW THAT THERE IS A PROBLEM.

WINDSHIELD CRACKED WHEN DRIVING AT HIGHWAY SPEED WITH NO IMMEDIATE TRAFFIC IN THE AREA. CRACK OCCURRED DURING MORNING TRANSITION FROM COOL TEMPERATURES TO ABOUT 20 DEGREE WARMER. HEARD A SMALL POP AND THEN SAW THE CRACK GROW UNTIL IT EXTENDED FROM THE FRAME TO ABOUT HALF WAY ACROSS THE PASSENGER SIDE. IF THE THE CRACK WAS CAUSED BY AN IMPACT THE ROCK OR DEBRIS WAS INCREDIBLY SMALL AS THERE IS ONLY A SLIGHT DEPRESSION IN ONE PART OF THE CRACK.