Mazda · CX-5 · 2017
2017 Mazda CX-5
1
Recall
143
Complaints
4/5
Safety Rating
The 2017 Mazda CX-5 has 1 recall and 143 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: unknown or other (25 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2017 Mazda CX-5 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is unknown or other with 25 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2017 Mazda CX-5 currently shows 1 NHTSA recall listed on this page and 143 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 4/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are unknown or other (25), electrical system (22), visibility/wiper (11).
- Vehicle
- 2017 Mazda CX-5
- Recalls
- 1
- Complaints
- 143
- Safety Rating
- 4/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
16.9% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: NoLane Departure Warning: No
Recall Notices
NHTSANHTSA ID: 17V744000November 21, 2017
TRAILER HITCHES
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Remedy Status
Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Owner Complaints
143 totalPOWER TRAIN
Mar 11, 2026
My car only has 65k miles on it and the rear differential failed and needs to be replaced. I am seeing this posted online by many Mazda CX-5 owners well under the mileage this typically happenes but out of the warranty period. Mazda should start a recall or compensate owners for ...
Preview excerpt
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Dec 30, 2025
The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the dealership. Without being touched the volume changes, the stations change, the presets change, the car makes calls to my contacts. I am often unable to control the ...
Preview excerpt
ELECTRICAL SYSTEM,SEATS
Nov 7, 2025
During a one-hour car ride, the front passenger side seat heater burned a hole through the seat, damaging my wife's skirt and leaving a hole in the upholstery. The overheating definitely originated within the seat. We immediately turned the seat heater off and have not used it si...
Preview excerpt
ELECTRICAL SYSTEM
Sep 12, 2025
Unknown The infotainment system started malfunctioning on its own
ELECTRICAL SYSTEM
Sep 11, 2025
I purchased this vehicle on the 10th of September. BY the 12th I I noticed the infotainment system was doing its own thing without me touching anything. The next day it did the same thing I E.changing stations on its own,volume going up or down etc...
SEAT BELTS
Sep 8, 2025
Unknown
ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Aug 20, 2025
Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple Mazda vehicle years. Took to Delker Auto repairs. Is electrical problem. Stated that so far nothing wrong with components. Will have to hunt for. Mazda has known ...
Preview excerpt
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Aug 1, 2025
CX-5's infotainment system RANDOMLY, AND WITHOUT WARNING STARTS BEEPING AND CHANGING OPTIONS WHILE DRIVING, A VERY DISTRACTING EVENT. I TRIED TO SHUT THE SCREEN OFF BUT IT COMES BACK ON RANDOMLY AND CAUSES CONCERN AND DISTRACTION WHILE DRIVING, IT HAS BEEN HAPPENING FOR YEARS NOW...
Preview excerpt
EQUIPMENT
Jul 9, 2025
The contact owns a 2017 Mazda CX-5. The contact stated that the navigation was system rebooting and not connecting with the satellite. There were no warning lights illuminated. The vehicle was taken to the local dealer where the Firmware was updated. The vehicle was repaired, but...
Preview excerpt
POWER TRAIN
Jun 27, 2025
Rear differential failed around 97,000 miles. We were three months past our certified pre-owned warranty. Total cost to repair was around $4400 after a discount on parts and labor through our Costco membership. Contacted Mazda to see if they’d be willing to provide any assistance...
Preview excerpt
Showing 10 recent complaints from 143 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2017 Mazda models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Mazda CX-5 Years
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Frequently Asked Questions
How many recalls does the 2017 Mazda CX-5 have?
The 2017 Mazda CX-5 has 1 recall recorded by NHTSA.
How many complaints have been filed for the 2017 Mazda CX-5?
NHTSA has received 143 owner-reported complaints for the 2017 Mazda CX-5.
What is the NHTSA safety rating for the 2017 Mazda CX-5?
The 2017 Mazda CX-5 received an overall safety rating of 4 out of 5 stars from NHTSA.
What are the most common problems with the 2017 Mazda CX-5?
The most commonly reported complaint categories for the 2017 Mazda CX-5 are unknown or other (25 reports), electrical system (22 reports), visibility/wiper (11 reports).
Does the 2017 Mazda CX-5 have any recalls?
Yes. NHTSA has 1 recall on record for the 2017 Mazda CX-5. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.