Mazda · CX-90 · 2025
2025 Mazda CX-90
2
Recalls
17
Complaints
5/5
Safety Rating
The 2025 Mazda CX-90 has 2 recalls and 17 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: engine (3 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2025 Mazda CX-90 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is engine with 3 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2025 Mazda CX-90 currently shows 2 NHTSA recalls listed on this page and 17 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are engine (3), wheels,unknown or other (1), tires (1).
- Vehicle
- 2025 Mazda CX-90
- Recalls
- 2
- Complaints
- 17
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
15.5% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 25V568000September 02, 2025
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Remedy Status
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
NHTSA ID: 24V814000October 31, 2024
ELECTRICAL SYSTEM:SOFTWARE
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Remedy Status
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Owner Complaints
17 totalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Mar 19, 2026
On 3/19/2026, the vehicle ignition was turned on. Immediately, we received a variety of warnings, including: "charging system malfunction", "i-ACTIVESENSE Partially Disabled", "Hybrid System Malfunction", "i-stop Malfunction", "Charging System Malfunction", and "Critical Systems...
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SEAT BELTS,SEATS
Mar 18, 2026
Seatbelt got stuck between seat and seat frame. Seatbelt was stuck in the locked position and was neither able to be retracted or pulled out rendering the seatbelt unusable. This is a huge safety concern as we were stranded at night with small children and unable to use the seatb...
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UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
CRASHMar 14, 2026
On March 14, 2026, I was attempting to turn left into a parking stall within a busy shopping center lot when my vehicle suddenly accelerated unexpectedly. I lost all control of both the steering and the braking systems. This resulted in my vehicle striking a parked car to my left...
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WHEELS,UNKNOWN OR OTHER
Feb 24, 2026
I purchased a new 2025 Mazda CX-90 Plug-In Hybrid, which currently has approximately 16,500 miles. Despite normal daily driving, proper maintenance, and all scheduled services performed at authorized Mazda dealerships, all four original tires have prematurely worn out and require...
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STEERING,SERVICE BRAKES
Feb 4, 2026
Brakes have been really squeaky and seems like a common problem for other CX90 but no fix. Steering tends to feel “sticky” when doing certain turns and locks when you’re at the max radius and won’t return back
ENGINE
Jan 10, 2026
The vehicle repeatedly displays warnings including “Acceleration Limited Due to Low Fuel and/or Battery Condition,” Hybrid System Malfunction, and Engine System warnings. These events result in reduced acceleration and loss of power while driving. The condition occurs despite nor...
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ELECTRICAL SYSTEM
Jan 10, 2026
2025 backup camera not working with 8,500 miles on the car. This is a safety hazard and so far neither Mazda of Everett who broke it will not fix it unless I pay just about 1,300. They claim I have to talk to Mazda to see if they will warranty the part even though I have a 4 ...
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FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Jan 1, 2026
The contact owns a 2025 Mazda CX-90. The contact stated that while driving the vehicle at an undisclosed speed, there was a very strong gasoline odor coming from the vehicle, and the vehicle hesitated while depressing the accelerator pedal. Additionally, the battery charge was lo...
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ENGINE
Dec 22, 2025
I am submitting this complaint regarding my 2025 Mazda CX-90 PHEV, leased in April 2025. Since early in my lease, the vehicle has had ongoing drivability issues that have worsened over time and now present a serious safety concern.From the beginning, the vehicle exhibited jerking...
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TIRES
Dec 16, 2025
Premature tire tread wear on 2025 Mazda CX-90 PHEV equipped with OEM Falken tires. At 21,586 miles, an authorized Mazda dealer measured tread depths at 5/32, 5/32, 4/32, and 3/32 (rear tire at replacement threshold). This level of wear is abnormal for the mileage and creates a sa...
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Showing 10 recent complaints from 17 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2025 Mazda models. That sequence helps separate one-off year spikes from broader make-wide patterns.
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Frequently Asked Questions
How many recalls does the 2025 Mazda CX-90 have?
The 2025 Mazda CX-90 has 2 recalls recorded by NHTSA.
How many complaints have been filed for the 2025 Mazda CX-90?
NHTSA has received 17 owner-reported complaints for the 2025 Mazda CX-90.
What is the NHTSA safety rating for the 2025 Mazda CX-90?
The 2025 Mazda CX-90 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2025 Mazda CX-90?
The most commonly reported complaint categories for the 2025 Mazda CX-90 are engine (3 reports), wheels,unknown or other (1 reports), tires (1 reports).
Does the 2025 Mazda CX-90 have any recalls?
Yes. NHTSA has 2 recalls on record for the 2025 Mazda CX-90. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.