2011 Mazda Mazda3 Complaint Log

WHILE DRIVING THE VEHICLE ON CITY STREETS AND HIGHWAY THE POWER STEERING STOPPED FUNCTIONING. CAUSING THE VEHICLE TO BE MANUEL STEERING. A LESS EXPIERIANCED DRIVER WAS OPPERATING THE VEHICLE AT THE TIME. HAD HIM TURN THE CAR OFF WAIT A SHORT TIME AND START THE CAR. POWER STEERING WAS BACK. PROBLEM PERSISTED AND THE CAR IS IN FOR REPAIR. I ALSO SEE STEERING PROBLEM RECALLS ON THE 2008-2009 MODELS.

LIFTER ON DRIVER SEAT BROKE AT THE WELD, DEALERSHIP'S REASON IS WEAR AND TEAR ON A NON MECHANICAL YET WELDED PART. THIS PROBLEM IS A SAFETY ISSUE WHILE DRIVING AS THE SEAT IS NOT STABLE NOR SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESTCOTT MAZDA (LOCATED AT 2800 NATIONAL CITY, NATIONAL CITY CA, 91950, TEL: (619)474-1591) WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The contact owns a 2011 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 17V082000 (Seats) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the front driver's seat was unsteady while driving and the failure had been recurring since 2017. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER (SANTA MARIA MAZDA IN SANTA MARIA, CALIFORNIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CLUTCH BLEW ON 2/7/17 WHILE I WAS DRIVING ON A MULTILANE BUSY CITY STREET. ALL FUNCTION OF THE MANUAL TRANSMISSION CEASED AS I WAS DRIVING, AND I COASTED ACROSS A LANE AND TO THE SIDE OF THE ROAD. I AM THANKFUL THAT I DID NOT GET HURT. HOWEVER, I AM VERY CONCERNED THAT MY CAR, A 2011 MAZDA3, STOPPED WORKING WHILE I WAS DRIVING! THIS DIRECTLY PUT MY LIFE IN DANGER! I AM AWARE THAT MAZDA HAS A KNOWN CLUTCH RELEASE ASSEMBLY DEFECT - "A SIGNIFICANT SAFETY RISK TO THE DRIVER AND PASSENGERS AS OFTEN, SUDDENLY AND WITHOUT WARNING, THE VEHICLE'S ENGINE IS UNABLE TO PROVIDE POWER TO THE TRANSMISSION AND BECOMES INOPERABLE.' (HTTPS://TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/333511-MAZDA-CLASS-ACTION-SAYS-AUTOMAKER-HID-CLUTCH-DEFECT-DECADE/).

SEAT TRACK-OCCUPANT SENSOR RIGHT BCN167SW0A LIGHT FLASHES ON DASHBOARD WHEN CAR IS TURNED ON. IT WAS PREVIOUSLY REPLACED IN 2012. MAZDA WARRANTY DOESN'T COVER THIS ANY LONGER, BUT IT SHOULD. I BELIEVE MAZDA HAS A LEGAL OBLIGATION TO FIX THIS PROBLEM AT NO COST BECAUSE THIS IS THE SECOND TIME IT HAS HAPPENED IN FIVE YEARS.

TAKATA AIRBAG: ON 12/25/16 SUNDAY MY VEHICLE SUSTAINED MAJOR DAMAGE IN A HIT AND RUN, MY AIRBAG (DRIVER SIDE) DID NOT DEPLOY. MY VEHICLE WAS HIT SO HARD I WAS KNOCK INTO A 360 SPIN. (INSURANCE PROVIDER: PROGRESSIVE POLICY #[XXX], DETROIT POLICE REPORT #[XXX]) I WAS IN MOTION ENTERING THE INTERSECTION ON A CITY STREET, DRY ROAD CONDITION. I DID NOT GO TO THE HOSPITAL I USED WORK SICK DAY SINCE I WAS ON MY WAY TO WORK (POLICE OFFICER) (EMAIL: [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

HOOD LATCH STRIKER RUSTS AT ITS WELDING POINT. IF IT SEPARATES FROM THE HOOD, FOLLOWING MAY OCCUR DURING VEHICLE MOVEMENT: 1. HOOD OPENS AND IMPACTS DRIVER FRONT VISIBILITY 2. HOOD BRAKES THE WINDSHIELD AND POTENTIALLY INJURES THE DRIVER 3. HOOD SEPARATES FROM THE VEHICLE AND IMPACTS OTHER DRIVERS (BEHIND)

TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDERSON FORD OF ANDERSON, SOUTH CAROLINA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 10/17/17*LJ UPDATED 10/4/18*JB

TL* THE CONTACT OWNS A 2011 MAZDA 3. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED WATER IN THE PASSENGER SIDE HEAD LAMP. AS A RESULT, THE HEAD LAMP FAILED TO ILLUMINATE. THE DEALER DIAGNOSED THAT THE HEAD LAMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PASSENGER HEADLAMP GETTING EXCESSIVE CONDENSTATION BUILD UP AFTER CAR WASH OR RAIN STORM EVENTUALLY CAUSES HID BULB AND BALLAST FAILURE DUE TO SHORT CAUSED BY WATER INGRESS. HOUSING HAS BEEN CHANGED AND STILL LEAKS IN ALMOST EXACT SAME PATTERN AS OLD HOUSING. THIS IS A SAFETY DEFECT AS IT AFFECTS MY ABILITY TO SAFELY, AND LEGALLY DRIVE MY CAR IN LOW OR NO LIGHT CONDITIONS AND COULD CAUSE AN ACCIDENT.

PASSENGER SEAT BELT SAYS PASSENGER AIR BAG OFF WHEN HOOKED UP. IT STAYS OFF WHEN PASSENGER SITS IN IT.

THE DASHBOARD IS DETACHING OR COMING APART FROM THE INFORMATION CENTER

THE DASHBOARD IS SEPARATING AT THE TOP OF THE INFO SCREEN.

AIR BAG LIGHT ON FOR PASSENGER SEAT. PASSENGER AIR BAG WILL NOT DEPLOY IN A CRASH BECAUSE OF DEFECTIVE WIRING AND WEIGHT SENSOR. THIS IS A WIDESPREAD PROBLEM THAT PUTS PASSENGERS AT RISK. IF YOU LOOK ONLINE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM.

AIRBAG NOT INFLATE AT THE ACCIDENT BUT INFLATED AFTER 2 NF INJURIES . PERSONS HURT BY STEERING WHEEL.

TL* THE CONTACT OWNS A 2011 MAZDA 3. WHILE ATTEMPTING TO PARK THE VEHICLE, IT EXPERIENCED UNINTENDED ACCELERATION EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A POLE IN A DOG PARK. THERE WERE NO INJURIES. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. IT HAD NOT BEEN DETERMINED IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS NOT PROVIDED.

DASHBOARD IS SEPARATING ABOVE RADIO/INFO SCREEN.

MY 2011 MAZDA 3 DRIVER SEAT HAS COME OFF TRACK WHILE I WAS ON THE HIGHWAY. I WENT TO SLIDE MY SEAT BACK AND THE SEAT POPPED OFF THE TRACK, LUCKILY I CAUGHT MYSELF. MAZDA DEALERSHIP SAID THEY WOULDNT COVER IT. NOW, 3 WEEKS AFTER MY WARRANTY ENDED, MY PASSENGER AIRBAG SENSOR HAS LIT UP, ON THE DASH AND ABOVE THE RADIO. MAZDA SAID IT WAS MY SENSOR UNDER MY SEAT BUT STILL HAD TO CHARGE $105 DOLLAR FEE TO FIND THE PROBLEM??? THE AIRBAG SENSOR CAME ON ONE MORNING ON MY WAY TO WORK. NOBODY WAS IN THE CAR EXCEPT ME.

THE DRIVERS SEAT WILL SOMETIMES COME OUT OF ITS TRACK, AND NOT LOCK IN SECURELY. WHEN THE SEAT IS LOCKED, IT SEEMS TO BE OK, BUT IF I SHOULD MOVE THE SEAT FORWARD TO ACCOMMODATE FOR A REAR PASSENGER ITS LIKE THE SEAT WILL NOT SIT SQUARELY IN THE TRACK, AND IT WILL EITHER SINK, OR ELEVATE AT ONE CORNER AND SLIDE FORWARDS OR BACKWARDS. ITS DANGEROUS IF I WERE TO HIT MY BRAKES, THE SEAT WOULD MOVE FORWARD INADVERTENTLY CAUSING ME TO SLAM ON MY BRAKES. ALSO, THERE APPEARS TO BE AN AIR BAG INDICATOR LIGHT THAT WILL FLASH ON MY DASHBOARD. THIS SEEMS OCCUR AT RANDOM TIMES, THE RED LIGHT WILL FLASH INDICATING SOME SORT OF ERROR WITH THE AIRBAG. I'M NOT SURE IF ITS A LOOSE CONNECTION, OR AN ACTUAL PROBLEM WITH THE AIR BAG. WHEN I ALERTED THE DEALER THEY TOLD ME I WAS OUT OF WARRANTY, AND THEY WOULD NOT DO ANYTHING FOR EITHER OF THESE ISSUES. I MENTIONED THAT THESE WERE MOST LIKELY SAFETY ISSUES, NOT LIKE I WANTED FREE TIRES OR A NEW WATER PUMP OR BATTERY OR SOMETHING. JUST ADDRESS WHAT COULD BE A HAZARDOUS CONDITION WITH MY VEHICLE.

WHILE DRIVING MY 2011 MAZDA 3 GRAND TOURING HATCHBACK I HEARD A LOUD SNAPPING SOUND. UPON HEARING THAT SOUND. I PRACTICALLY WOUND UP IN THE BACK SEAT. IT APPEARS THAT EITHER A WELD BROKE OR A BOLT SNAPPED SOMEWHERE AT THE BOTTOM IN THE BACK OF THE SEAT ON THE RIGHT. I ALMOST LOST COMPLETE CONTROL OF MY CAR. LUCKILY I STILL HAD A FIRM HAND GRIP ON THE WHEEL TO PULL MYSELF UP. THIS COULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION. THE MANUFACTURER SHOULD HAVE A RECALL ON THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS KILLED.

VEHICLE HEADLIGHT FAILED DUE TO FAULTY SEAL ALLOWING MOISTURE TO ENTER THE HEADLIGHT ASSEMBLY. I BROUGHT THE HEADLIGHT INTO THE DEALER WHILE STILL UNDER WARRANTY WHEN I NOTICED MOISTURE IN THE HEADLIGHT BUT BEFORE IT FAILED. MY CLAIM WAS DENIED STATING THAT IT WAS A COSMETIC ISSUE. NOW THIS IS A SAFETY ISSUE THAT COSTS SEVERAL HUNDRED DOLLARS TO CORRECT. RESEARCH ONLINE INDICATES MANY OTHERS HAVE EXPERIENCED SIMILAR WARRANTY CLAIM AVOIDANCE AND FAILED HEADLIGHT ASSEMBLIES.

SOMETIMES TURNS ON THE LIGHT OF ACTIVATED AIRBAGS AND EVEN IF THE EMERGENCY LEVER IS FULLY RAISED, THE CARRAIGE MOVES AS IF IT WERE DOWN.

PASSENGER AIRBAG OFF AND IT'S ALWAYS ON. THE ICON ON THE DASH IS INDICATING CODE 16. NOBODY IS SEATING ON THE PASSENGER SIDE.

1) AFTER MOVING THE EMPTY PASSENGER SEAT BACK A FEW INCHES AT A RED LIGHT, PASSENGER AIRBAG DEACTIVATION LIGHT ILLUMINATED ON DASH AND HAS REMAINED ON EVER SINCE. AT THE SAME TIME, THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER BEGAN FLASHING A CODE 16. THERE ARE NO VISIBLE LOOSE WIRES OR CONNECTIONS UNDER THE SEAT. 2) CONDENSATION APPEARING IN DRIVER'S SIDE HEADLIGHT ASSEMBLY.

ON FEBRUARY 5, 2015 AT APPROXIMATELY 0525 HOURS THE SUNROOF GLASS ON MY 2011 MAZDA 3 EXPLODED ONTO ME. I WAS VERY CONFUSED BECAUSE I HAD MY EYES ON THE ROAD AND SAW NO OBJECT AND WAS NOT PASSING AN OVERPASS WERE SOMEONE MAY HAVE DROPPED SOMETHING. THE AIR TEMPERATURE WAS AROUND 50 DEGREES. I WAS NORTH BOUND ON I-15 IN CORONA, CA. I BELIEVE THE SUNROOF JUST SHATTERED ON ITS OWN. I PULLED THE OVER IMMEDIATELY AND ATTEMPTED TO DISCOVER THE CAUSE. I WAS UNABLE TO COME TO ANY OTHER CONCLUSION OTHER THAN THE SUNROOF JUST FAILED. THIS WAS VERY STARTLING AND MADE ME JERK THE WHEEL. LUCKILY I DIDN'T STRIKE ANY OTHER VEHICLE. *TR

WOBBLY DRIVERS SEAT. CLUNKY SOUND WHEN TRUING. SOME TIMES MOVES ON TRACK BY ITSELF.PERSISTENT PROBLEM SINCE DAY OF PURCHASE.

TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE REAR WINDSHIELD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SEACOAST MAZDA (180 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801, (603) 436-6811) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE IN COLD WEATHER. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,500.*LN CONSUMER STATED PROBLEM OCCURS WHEN THE CAR IS OFF WITHOUT THE KEY.*JB

CAR WAS HARD TO START IN 2014..REPLACED THE SPARK PLUG .CLEAN THE MAF SENSOR AND AIR INTAKE .USED 89 GRADE GAS .NOTHING WAS CHANGE .CAR WAS NOISE FROM THE BACK IN 2016.DIDNT FIND OUT THE PROBLEM .THEN 2WEEKS AGO SOMETIMES CAR STARTED AND FAILED RIGHT AWAY .DO MATTER THE ENGINE WAS COLD OR WARM .TOOK IT TO DEALERSHIP .REPLACED FUEL PUMP .COSTED $988.CAR JUST GO BACK THE NORMAL FINALLY .SO THE FUEL PUMP HAD PROBLEM IN 2014.BUT JUST DIDNT DIE.FUEL PUMP SHOULD LAST LIFETIME WITH THE CAR .WE HAD SOME OLDER CAR LIKE 11YEARS .THERE IS NO PROBLEM WITH FUEL PUMP .THEY SHOULD RECALL IT .I SEEN A LOT PEOPLE HAVE SAME PROBLEM ONLINE .AND THEY DIDNT FIND OUT THE PROBLEM

EVIDENCE OF FIRE DAMAGE AROUND THE FIVE SPEED GEAR SHIFTING MECHANISM ONLY WITH RADIATED HEAT MELTING THE ADJOINING DRIVERS SEAT. NO OTHER INDICATIONS OF FIRE ANYWHERE ELSE AND THE FIRE EXTINGUISHED ITSELF DUE TO THE VEHICLES WINDOWS BEING ROLLED-UP WHICH CAUSED THE FIRE TO LACK OXYGEN WHICH IN TURN, CAUSED THE FIRE TO SMOLDER AT WHICH POINT THE OWNER APPROACHED THE CAR AS HE WAS GOING TO WORK AND OBSERVED AND REPORTED THE INCIDENT TO FIRE OFFICIALS. CAR HAS NOT BEEN DRIVEN SINCE THAT TIME. *TR

TIRE WEAR TO THE POINT OF REPLACEMENT @ 21K MILES. *TR

DRIVING SOUTH ON IH-35 IN SAN MARCOS, TEXAS, A BLOWOUT OCCURRED IN RIGHT REAR TIRE. DRIVING CONDITIONS WERE DRY AND SUNNY. THE TIRE IS A TOYO A20, SIZE P205/55R16 89H. THE INNER TIRE WALL SEPARATED COMPLETELY FROM THE REST OF THE TIRE. DRIVER DID NOT LOSE CONTROL AND WAS ABLE TO PULL OVER. THESE TIRES WERE ORIGINAL EQUIPMENT ON VEHICLE WHEN PURCHASED FROM DEALER IN 2011. *TR

THE SEAT BELT JUST STOPPED LOCKING IN PLACE, COMPLETELY STOPPED. IT WON'T CLICK INTO PLACE THEREFORE I CAN'T WEAR THE SEAT BELT. WHICH MEANS I SHOULDN'T EVEN DRIVE MY CAR TO THE DEALERSHIP TO HAVE THEM FIX IT! *TR

MY DASHBOARD HAS SEPERATED FROM MY CONTROL PANEL DUE TO HEAT IN FLORIDA EVEN THOUGH I USE SUN VISOR EACH DAY. ALSO I NOTICE THAT THE ELECTRONIS DOOR LOCKS FAIL TO WORK WHEN ATTEMPTING TO UNLOCK THE DOOR, AFTER TURNING THE KEU TO THE OPEN POSITION AND RETURNING THE KEY BACK TO THE START POSSITION THE CAR RE LOCKS ITSELF ABOUT 70% OF THE TIME

I BOUGHT THIS MAZDA ON JUNE 2014 AND WAS RUNNING GREAT TILL FEW DAYS AGO WHEN THE POWER STEERING STOPPED WORKING , I WAS TOLD TO CHANGE THE BATTERY BECAUSE THE POWER TAKES ALOT OF ELECTRICAL POWER BUT THE PROBLEM WAS NOT FIXED. SO I DECIDED TO TAKE THE CAR TO THE DEALER IN ARLINGTON FOR DIAGNOSTIC, THE RESULT WAS THAT THE PUMP HAS INTERNAL FAILURE AND THAT'S WILL COST ABOUT $1200 TO FIX IT . I HOPE MAZDA WILL FIX IT FOR ME FREE OF CHARGE SINCE THIS ISSUE HAS BEEN REPORTED BY MANY AND IT IS HAS TO DO WITH SAFETY . *TR

LAST MONTH WE NOTICED THAT THE DASHBOARD OF THE ABOVE CAR IS LITERALLY MELTING. WE NOTICED AT IT HAD A SHINY APPEARANCE AND WHEN WE TOUCHED IT WITH OUR HAND, OUR HAND LITERALLY STUCK TO THE DASHBOARD. WE HAVE NOT USED ANY SOLVENTS OR CLEANERS TO WIPE OFF THE DASH. OTHER THAN COMPLAIN, IS THERE ANYTHING THAT WE CAN DO ? *TR

ON OR ABOUT APRIL 15TH , DURING AN OIL CHANGE AND ALL FLUID INSPECTION BY EWING ,PLANO ,TX, IT WAS DISCOVERED THAT THERE WAS A POWER STEERING LEAK. AND WAS TOLD THAT I SHOULD BRING THE CAR TO A MAZDA DEALERSHIP ASAP AFTER I CALLED MAZDA USA. AFTER SEVERAL ATTEMPTS THAT LASTED A WEEK, TO GET MAZDA USA ON THE PHONE, I WAS ABLE TO SPEAK TO A [XXX] THAT REFUSED TO GIVE HIS LAST NAME, I EXPLAINED HIM ALL THE DETAILS AND HE TOLD ME THAT THE CAR 3/36 WARRANTY HAD EXPIRED BY FEW DAYS( I PURCHASED THE CAR NEW ON 3/16/2011) I ONLY HAD LESS THAN 32000 MILES ON THE CAR,HOWEVER GOOD NEWS HE SAID THE POWER STEERING WAS COVERED UNDER THE 5/60 WARRANTY, OF COURSE HE DIDN'T KNOW WHAT HE WAS TALKING ABOUT, BECAUSE EVERYONE I SPOKE TO TOLD ME THAT THE CAR STEERING WAS NOT COVERED,AFTER LENGTHY PHONE CONVERSATIONS WITH [XXX] AT 18002225500 OPT 6- 2 AND THEN EXTENSION [XXX] COMPLAIN # [XXX], I WAS ABLE TO SECURE AN APPOINTMENT AT EL DORADO MAZDA IN MCKINNEY,TX AND A LOANER CAR FOR 2 DAYS, THE MANAGER [XXX], A TOTAL RUN AROUND ,[XXX] TOLD ME THAT THERE WAS A SEEPAGE OF FLUID FROM THE POWER STEERING AND WAS NOT COVERED UNDER THE 5/60. I CALLED MAZDA HEADQUARTERS INFURIATED BUT [XXX] WAS NEVER AVAILABLE AND NEVER RETURNED MY PHONE CALLS , MY YOUNG CHILDREN DRIVE THE CAR, POWER STEERING LEAKAGE ARE DANGEROUS, I FOUND OUT THRU INTERNET BLOGGING MANY PEOPLE HAVE THE SAME PROBLEM. I WOULD NEVER BUY ANTHER MAZDA,AND HOPE THE AGENCY WOULD INVESTIGATE MAZDA ,SAFETY ITEM SHOULD ALWAYS BE COVERED UNDER WARRANTY ( [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY DAUGHTER WAS DRIVING HER MAZDA3 AND THE SUNROOF EXPLODED WHILE SHE WAS DRIVING. HER CAR WAS NOT HIT BY ANYTHING. THE INTERIOR OF THE CAR AND MY DAUGHTER AND HER FRIEND WERE COVERED IN GLASS SHARDS. MADZA REFUSES TO TAKE A FORMAL COMPLAINT AND SAYS I NEED TO PROVE A MANUFACTURERS DEFECT WHICH THE AUTO BODY SHOP SAYS IS IMPOSSIBLE TO DO WITH GLASS. MY DAUGHTER SAID IT SOUNDED LIKE A GUNSHOT WHEN THE WINDOW EXPLODED AND THANKFULLY SHE DIDN'T LOOSE CONTROL OF THE CAR FROM THE FORCE OF THE WINDOW SHATTERING AND THE GLASS FALLING INSIDE THE VEHICLE.... *TR

MAZDA OEM 11-13 3 SEAT TRACK-OCCUPANT SENSOR RIGHT BCN167SW0A IS FAULTY . THERE ARE THOUSANDS OF CASES OF THIS ! THE PRICE OF THIS ITEMS IS 350.00 ! THERE SHOULD BE A CLASS ACTION LAWSUIT OR A RECALL ! THIS CAUSES THE PASSENGER SIDE AIRBAGS TO BE DISABLED . IF YOU WANT IT TO WORK 350.00 ! LESS THEN 3 YEARS OF OWNING THIS CAR

SUDDEN CLUTCH FAILURE. *TR

THE MAZDA 3 HIT A LARGE TRUCK BROADSIDE, WHICH CAUSED EXTENSIVE DAMAGE TO THE FRONT END OF THE CAR. THE MAZDA IS LIKELY TOTALED. THOUGH THE MAZDA 3 IS EQUIPPED WITH FRONT, SIDE AND OVERHEAD AIRBAGS, NOT ONE AIRBAG DEPLOYED IN THE ACCIDENT, NOT EVEN THE DRIVER'S-SIDE FRONT AIRBAG. AMAZINGLY, NO ONE WAS INJURED IN THE ACCIDENT. *TR

PREMATURE CLUTCH FAILURE. MAZDA3 WITH MANUAL TRANSMISSION. CLUTCH SUDDENLY BURN OUT AND CANNOT SHIFT GEAR WHILE DRIVING. HEARD SOMETHING WAS FALLING DOWN UNDER THE CLUTCH AND THEN SMELL SMOKY ODOR. CAR DEAD IN MIDDLE OF LOCAL ROAD. ONLY HAVE 16,XXX MILES AND 2.5 YEARS ON THIS CAR. CONTACT THE MAZDA EXPERIENCE CENTER, BUT THEY THINK IT IS A NORMAL WORN OUT PART AND WARRANTY WOULD NOT TAKE CARE OF IT. HOWEVER, I THINK THERE IS POSSIBLE A DESIGN DEFECT IN THEIR CLUTCH. *TR

AFTER PARKING, I WAS UNABLE TO EXIT THE CAR. THE CABLE CONNECTING THE INSIDE DOOR HANDLE TO THE DOOR LATCH HAD SNAPPED. THE ONLY WAY TO EXIT CAR IS TO CLIMB OVER SEAT TO PASSENGER SIDE, OR ROLL DOWN WINDOW AND OPEN DOOR USING OUTSIDE HANDLE. THERE IS A SIMILAR ITEM I FOUND: NHTSA ACTION NUMBER: 10033728. *TR

AROUND 3000 MILES, MANUAL TRANSMISSION DEVELOPED ISSUE OF NOT GOING INTO FIRST GEAR FROM A STOP. DEALER INVESTIGATED AND SAID THAT THIS IS A QUIRK WITH THE TRANSMISSION AND CAN BE SAFELY IGNORED BY STARTING IN A HIGHER GEAR, WHICH WEARS OUT THE TRANSMISSION FASTER. AS OF THREE WEEKS AGO AT THIS POINT, TRANSMISSION DEVELOPED INTERMITTENT ISSUE WHERE IT "POPS" OUT OF SECOND GEAR OR GRINDS AND DAMAGES INTERNAL PARTS BEFORE AUTOMATICALLY MOVING TO NEUTRAL. THIS OCCURS AFTER A NORMAL SHIFT. ALSO HAS DEVELOP ISSUE WHERE IS DOES NOT PROPERLY GO INTO REVERSE, INSTEAD GOING INTO FIRST GEAR. DEALER SAYS THAT SINCE THERE ARE NO OBD2 COMPUTER CODES COMING UP, THEY ARE NOT ALLOWED BY THE MAZDA HEAD OFFICE TO REMOVE THE TRANSMISSION AND PHYSICALLY LOOK AT IT. CURRENTLY I AM VERY HESITANT TO DRIVE THE CAR AT ALL DUE TO THE FACT THE I DRIVE IN HEAVY TRAFFIC WHILE COMMUTING 50 MILES A DAY. I AM NOT CONFIDENT THAT MY TRANSMISSION WILL PROPERLY FUNCTION AT HIGHWAY, LOCAL TRAFFIC, OR RESIDENTIAL SPEEDS. I HAVE BARELY AVOIDED SEVERAL ACCIDENTS UNTIL THE REVERSE GEAR ISSUE BECAME CONSISTENT. I HAVE BEEN DRIVING MANUAL TRANSMISSIONS FOR ABOUT 10 YEARS AND THESE ISSUES HAVE ONLY APPEARED AS THIS CURRENT CAR HAS AGED VERY POORLY. THE DRIVE TRAIN HAS SHREDDED 50,000 MILE TIRES IN LESS THAN 25,000 MILES. I FEAR WHAT DAMAGE WILL HAPPEN BECAUSE THIS ISSUE SEEMS TO BE OCCURRING WITH WAY TOO MUCH FREQUENCY AMONG THE 2011 MAZDA3'S WITH A MANUAL TRANSMISSION AS PER THE OTHER POSTS. I WOULD APPRECIATE ANY HELP IN HAVING MAZDA PROPERLY INVESTIGATE AND RESOLVE THIS ISSUE TO PREVENT FURTHER TRAGEDY FROM THE VERY HIGH POTENTIAL FOR A LOSS OF LIFE OR BODILY FUNCTION INCIDENT. *TR

3 MILES FROM HOME THE FRONT TIRE ON OUR MAZDA3 CAME APART IN 3 FULL PIECES, TWO SIDE WALLS AND THE CENTER, CAUSING $1800 IN DAMAGE. I RETURNED THE TIRE TO YOKOHAMA TIRE CORP. BECAUSE OF THE DAMAGE, THEY SAID IT WAS NOT THE TIRES FAULT, THEY CALLED IT A RUN FLAT AND THAT THEY WOULD NOT PAY FOR THE DAMAGES. SO WHILE THE CAR WAS AT THE BODY SHOP I HAD FOUR NEW TIRES INSTALLED ,NOT YOKOHAMA TIRES. ALSO THE ADJUSTER FOR MY INSURANCE COMPANY, SAID THAT HE NEVER SEEN A TIRE SEPARATE LIKE THAT. *TR

SUNROOF SHATTERED WHILE TRAVELING DOWN THE HIGHWAY WITH NO OBVIOUS CAUSE. SPEED APPROX. 60 MPH. OPEN ROAD, NO OVERPASS, NO DEBRIS/ROCKS ETC. KICKED UP FROM OTHER CARS. TEMPERATURE WAS LOW 80S, TIME OF DAY WAS 7 PM (NO DIRECT SUNLIGHT OR EXTREME TEMPERATURES). *TR

I FIRST TOOK MY CAR IN TO THE DEALER WHEN I NOTICED THE CLUTCH SLIPPING AFTER I SHIFTED OR WHEN I ACCELERATED AT FREEWAY SPEEDS. NOW, AFTER 16 DAYS, I FINALLY HAVE MY 2011 MAZDA 3 BACK WITH A COMPLETELY NEW CLUTCH ASSEMBLY. MAZDA PAID 50%, NOT INCLUDING THE RENTAL CAR. MY FINAL BILL: $700 (NOT INCLUDING THE RENTAL CAR COST FOR THIS TIME). THEY REPLACED NOT ONLY THE CLUTCH DISC, BUT THE FLYWHEEL AND ASSOCIATED BEARINGS AND PARTS. APPARENTLY THEY CONSIDER REPLACING THE CLUTCH AT 2 YEARS / 20K MILES TO BE "NORMAL WEAR AND TEAR" AND NOT UNDER WARRANTY. IN MY OPINION, THE FACT THAT IT WORE OUT SO QUICKLY, IN ITSELF, MEANS IT WAS DEFECTIVE. I HAVE DRIVEN A MANUAL CAR FOR ALMOST 10 YEARS (PREVIOUSLY A MAZDA RX-7) WITHOUT ANY ISSUES. I DO NOT ABUSE MY CAR, I DO NOT RIDE THE CLUTCH, AND I DO NOT LET ANYONE ELSE DRIVE THE CAR. MAZDA WOULD NOT ALLOW ME TO SPEAK TO ANYONE WITH THE AUTHORITY TO ASSIST ME, SPECIFICALLY THE DISTRICT MANAGER WHO MADE THE DECISION. ON TOP OF THAT, THE WOMAN I SPOKE WITH WHEN I CALLED THEIR CUSTOMER SERVICE LINE AT (800) 222-5500 WAS NOT ONLY UNHELPFUL, BUT FLAT OUT RUDE AND CONFRONTATIONAL. AFTER THIS EXPERIENCE, I PLAN TO TRADE THIS CAR DUE TO THE FACT THAT IT WILL NEED ANOTHER NEW CLUTCH AT 40K MILES OF NORMAL DRIVING. MAZDA HAS LOST A LOYAL CUSTOMER FOR LIFE WITH THEIR "GUILTY UNTIL PROVEN INNOCENT" MENTALITY TOWARD WARRANTY CLAIMS. *TR