NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Mazda Mazda3. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The airbag system failed to deploy during a major accident I was in, where my car rolled multiple times, and the collision that totaled my car. This includes the front airbags, impact sensors, and/or the airbag control module not activating. The vehicle is currently in the possession of the insurance company and can be made available for inspection upon request. During the crash, no airbags deployed, which significantly increased the risk of serious injury or death. The lack of airbag deployment left my partner and me completely unprotected at the moment of impact, including the number of times we rolled, seriously putting our safety at severe risk The vehicle is no longer drivable. The police report notes that the airbags did not deploy. The vehicle is in the process of inspection by my insurance adjusters as part of the total‑loss evaluation. The manufacturer has not yet inspected the airbag system, but the vehicle can be made available if Mazda requests an inspection. There were no warning lights, messages, or symptoms indicating an airbag or safety system issue before the crash. The airbag system gave no indication of malfunction before the failure occurred.
I was driving it and randomly the AT and TC , and check engine light came on and the car went into limp mode, after doing some research it appears to happen to all 2009-2011 Mazda3's and it's a safety hazard. It's a safety hazard because of when it's stuck in limp mode sometimes if your at a light or something it'll start shifting and if you're not holding the brake completely down it will make the car lurch forward like 2-3 feet more if you don't react fast enough. This is a serious problem as it can cause a wreck. And you never know when it's going to happen there will be no symptoms it will just go into limp mode sometimes it'll rapidly go in and out and I'm sure that's causing damage to my transmission. Please make Mazda recall the TCM part and replace it. Thank you so much for taking the time to read my complaint/safety issue. Have a good day or night!!!
The car is jerking and check engine light is on. Also when you are stopped and press on the gar it takes a bit to get speed. The transmission control module needs to be replaced. There seems to be this issue on many mazda's just not sure why a recall hasn't been done for this case.
Transmission Control Module Failed while driving. Do to this there was a loss in ability to properly shift which made driving dangerous. There has been several online reports and accounts about this specific car signaling a check engine light coming on, AT light coming on and when other indirect or incorrect codes like Solenoid (A), (B), or (C). Luckily I did not crash therefore, I have no inspections have been necessary by police or insurance representatives. But I did have my local mechanic shop diagnose the problem. I noticed the car shifted a little weird but, no lights, warning, or messages came prior to failure. In the first couple of minutes prior to the first failure, was a simple check engine light which read a code for the Solenoid. Local shop diagnosed Transmission Control Module Failure and proceeded to "fix" the module. Second Failure was mid drive, AT light came on and a few minutes into my drive back home to park the car, it failed.
The Baffle in my tank has broken loose for uncertain reasons. This seems to be a common problem with Mazda and has had a recall in the 2015 models even.
Defective Driver's seat construction made by Mazda Mfg Corp. I was the first person to report this cheaply made driver's seat failure to Mazda Corp in Irvine, CA in early 2015 or 2016. Recall was finally issued a year afterwards because Mazda dragged their feet, and only after I threatened to sue them if I was ever in an accident, and the seat was to totally fall apart, and maim me for life did they finally take action. The Recall fix (cheap bandaid clamp that again failed because seat frame welds had failed as well) was never done right, and as a result the seat totally fell apart, and Ed Howard Lincoln Mazda of Sarasota, FL didn't want to do anything further at that point (cost out of pocket wise). I was told by a different Mazda Dealership in Ft Myers, FL that that defective seat should have been totally replaced if they would've handled it correctly. So Ed Howard Lincoln Mazda really screwed me on that one! As related to the 2.5L Mazda engine, I also had/have a engine failure part there as well. It's called the ENGINE COOLANT (WATER) OUTLET FLANGE, and the bottom left hand bolt (1 of 4 bolts total) that's suppose to hold this cheap plastic part in place was stripped (over-torqued) at the production assembly line time that the engine was made (put together). Now the cheap plastic replacement part is leaking again from the same lower left hand corner, and this is a well Known Ford & Mazda 2.5L engine failure design as stated in many a Mazda online forum! This also should have been recalled, as now my 2011 Mazda 3 is down again. Engine overheated again on Oct 13, 2023. Prior repair to replace this defective Flange was done in Feb or Mar of 2022. Cheap Plastic parts put on a Metal engine just don't work well at all. Common Physics would tell you that! I have documents in my storage unit if you need them.
UNKNOWN. Electric power steering just suddenly stopped working for no apparent reason. Very hard to steer. DANGEROUS!
The contact owns a 2011 Mazda Mazda3. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake. The contact stated that the tire pressure warning light and check engine warning lights intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the suspension, seat connector, and an unknown software needed to be updated. The contact then stated that due to the suspension failure, the tires were worn prematurely. The vehicle was repaired; however, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.
The Dashboard is peeling above the display screen that shows information for Radio,CD, AUX, Time, Volume, Temp Outside, etc (black display screen with orange text/font). Above this display screen the dashboard is lifting up. Which has created about a 1 inch+ gap/spacing between the display and dashboard This gap has resulted in the following: 1). Inhaling of windshield fluid through AC vents (4 total on dashboard) -- when using windshield wipers to dispense windshield fluid to wipe windshield clean of dirt/debris. You can smell the funes from the windshield fluid. And windows are not open when using the windshield wipers. 2). The material used for the dashboard has peeled off and gone in between the gap. It has resulted in the AC vents dispensing the material when adjusting the open and close feature of the AC vent or making any direction adjustment of where I want the air conditioning to blow in the car. 3) The gap/spacing between dashboard and display screen has also resulted in the interior side of the windshield to have a buildup of smog on the windshield. It has resulted in issues seeing at night time when cars are driving towards me with their headlights on. When i wipe down, it will be covered again with smog/film in a few days.
My seat lifter broke causing the driver's seat to rock back and forth. I brought my vehicle to my local dealer on 05/18/2022 to have an outstanding NHTSA recall 17V-082 performed to repair the issue. I was informed that the necessary part to repair the seat was on backorder and there was no ETA, but that I would be contacted when a part was available. Over the following nine months, I periodically followed up to see if they had received the part, culminating with being told by the dealer on 03/02/2023 that the part order was canceled and flagged as no longer available and that I needed to contact Mazda directly. I then called Mazda, who told me that the part was indeed marked as retired and advised that I seek an aftermarket replacement, of which none is available. They did check in my local area and found only one remaining part in a dealer's inventory, which I'll be driving to on 03/11/2023 to have the repair done. There has been no consideration made by Mazda for my safety while driving the vehicle, and for anyone still requiring this repair, the part is "retired" and no longer available from Mazda for an open recall.
When I’m driving the car, electricity of the car goes off, including headlights. The steering wheel gets locked. It doesn’t do that regularly. Sometimes, it takes weeks to do that, but sometimes it happens once in every five minutes. The red airbag light on the odometer turns on or off randomly. But, the worse case is that the airbags are not working while my steering wheel gets locked at the same time. They all start happening around the same time. I took my car to the Mazda Service and another mechanics. Neither of them found the issue. When I leave the car with them, the car doesn’t show these malfunctions. It literally randomly occurs. Therefore, they told me that I need to bring the car when it start happening in regular basis to understand the exact cause for the issue. I don’t know when it becomes a regular issue. 4-5 days ago, when I was turning right on a small street, the wheel locked again. I was about to crash. It’s a deadly malfunction, so I don’t want to wait until then.
Automatic transmission failure. It causes the vehicle to jar around and have misproper steering. For example improper acceleration causes inability to move in a fluid motion. Causes risks of someone rearending or hitting another vehicle.
My Mazda 3 2011 dash is splitting and it was inspected by the Mazda dealership. It pulls a safety issue because the glue and sticky material that was coming from the dash is shining into my eyes every time I drive during daylight. I am afraid the airbags will be affected too because the dash is coming part that means air bags can be a malfunction also.
The contact owns a 2011 Mazda Mazda3. The contact stated while driving at an undisclosed speed, the clutch became inoperable. There were no warning lights illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 80,000.
The seat height adjustment lifter link has broken and my driver seat wobbles tilting up and down during normal operation. There is a recall for this exact issue for this exact model of vehicle 2011 Mazda 3.
ANTI THEFT SYSTEM ACTIVATED ON ME AFTER I SHUT OFF THE CAR. WAS SITTING IN A PARKING LOT WAITING FOR MY DAUGHTER TO GET OUT OF WORK. I SHUT THE CAR OFF AND IT WOULDN'T START. MY MECHANIC SAID THE ANTI THEFT SYSTEM ACTIVATED WHICH SHOULDN'T OF HAPPENED.
THE DRIVER SEAT IS CAUSING SERVER LOWER BACK PAIN REGARDLESS OF THE POSITION OF THE SEAT. I TRIED ALL WAYS I COULD ADJUST THE SEAT BUT THE CURVATURE IN THE SEAT IS PUSHING AGAINST MY LOWER BACK. I HAVE BEEN EASY ON THE ZOOM ZOOM EFFECT BUT IN ACCELERATION AND BREAKING, IT JUST HURTS MY LOWER BACK.
Transmission slips out and shift shock in first gear to second year. Over revving and bucking on the freeway. These are BAD transmissions
THE AIRBAG LIGHT KEEPS COMING ON FLICKERING PERIODICALLY AS I'M DRIVING. I'M VERY CONCERNED ABOUT THIS AIRBAG IF IT'S GOING TO DEPLOY WHILE I'M DRIVING OR IF IT'S GOING TO EVEN DEPLOY IF I DO GET INTO AN ACCIDENT AND IF IT'S GOING TO WORK OR AM I GOING TO BE KILLED IF IT DOESN'T DEPLOY I'M VERY CONCERN IT'S IS SAFETY ISSUE.
THE DASHBOARD IS LIFTING UP POSSIBLY AFFECTING THE DRIVERS SIDE AND PASSENGERS SIDE AIRBAGS DEPLOYMENT. I AM VERY CONCERNED I DONT KNOW WHEN IT HAPPENED
WHILE DRIVING A LOUD GUN LIKE SOUND HAPPENS. SOUND WILL NOT TURN OFF EVEN WITH THE VEHICLE OFF OR VOLUME TURNED DOWN. THIS ISSUE IS RELATED TO THE BOSE AMP FAILURE WHICH THE DEALERSHIP HAS REFUSED TO FIX FOR FREE OR DIAGNOSE FOR FREE. CONTACTED BOSE AND THEY HAVE CONFIRMED THIS IS A KNOWN ISSUE THEY NO LONGER HONOR AND REFERRED ME TO THE DEALERSHIP. THE MAZDA DEALERSHIP WILL CHARGE $1300 JUST FOR THE AMP ALONE.
I GOT THIS CAR BACK IN AUGUST NOT KNOWING ABOUT MAZDA'S CLUTCH ISSUES. I GOT THE CAR WITH ABOUT 101,000 MILES, AND WHEN I GOT TO ABOUT 112,000, MY CLUTCH FAILED OUT IN THE MIDDLE OF NOWHERE WHILE I WAS DRIVING ON A HIGHWAY IN KANSAS. I WAS SHIFTING UP FROM 4TH GEAR TO 5TH GEAR AND THE CAR FELT LIKE IT WENT INTO NEUTRAL, BUT NONE OF MY GEARS WERE WORKING. FORTUNATELY, I WAS ABLE TO PULL OVER TO THE SHOULDER AND WAIT FOR A TOW TRUCK, BUT MY CAR WOULD NOT DRIVE. I DO NOT KNOW WHEN THE CLUTCH WAS REPLACED BY THE PREVIOUS OWNER, BUT AFTER RESEARCHING THIS ISSUE, I BECAME WORRIED THAT THIS IS GOING TO CONTINUALLY BE AN ISSUE FOR MY CAR FOR THE REST OF THE TIME THAT I HAVE IT. IT IS AN EXPENSIVE FIX, AND I CANNOT AFFORD TO REPLACE MY CLUTCH APPROXIMATELY EVERY 35,000 MILES AS MANY OTHER MAZDA 3 DRIVERS HAVE. MAZDA SHOULD REALLY RECALL THE PART AND WARRANTY ITS REPLACEMENT.
WHEN DRIVING THE STEERING WHEEL LOCKS UP . SUPER HARD TO PULL OVER. VERY DANGEROUS. COULD HAVE BEEN KILLED. THE POWER STEERING LIGHT AND ENGINE LIGHT COME UNILL I TURN VEHICLE OFF AND ON. I HAVE READ MANY POST ON LINE OF THIS HAPPENING TO THIS VEHICLE AND I'M SHOCKED THIS IS NOT A ACTIVE RECALL OR HAVEN'T CAUSED ANY DEATHS.
SUNDAY NIGHT WHILE DRIVING AND MAKING A LEFT-HAND TURN MY DRIVERSIDE SEAT COMPLETELY DETACHED FROM THE SEATS HARNESS THATS BOLTED INTO THE BODY OF THE VEHICLE. AS RESEARCH THE PROBLEM AND FOUND THAT THAT EXACT SAFETY ISSUE HAD A RECALL. IVE MADE MULTIPLE UNSUCCESSFUL ATTEMPTS AT SCHEDULING MY CAR TO BE SERVICED BY MAZDA. THEY KEEP TELLING ME THAT THEY WILL CALL ME BACK. THIS HAS YET TO HAPPEN.
DASHBOARD IS HOLD DOWN FAILS THROUGH TERRIBLE DESIGNED SYSTEM. DASHBOARD IS HELD DOWN WITH CHEAP PLASTIC CLIP ON CONTROL SCREEN. THROUGH QUICK ONLINE RESEARCH, THIS IS A COMMON CONSISTENT ISSUE WITH ALL SIMILAR MAZDA VEHICLES THROUGH MANY YEARS. MAZDA ACKNOWLEDGES ISSUE WITH EXTENDING THEIR WARRANTY; HOWEVER, ONLY FOR 7 YEARS FROM ORIGINAL WARRANTY OR 2018 (WHICHEVER IS THE LATER). ADVISE FROM OTHER CUSTOMERS, THIS "REPAIR" DOES NOT FIX THE ISSUE, AND ISSUE DOES OCCUR AFTER REPAIRING. THIS ISSUES CAUSES AN OBSTRUCTION OF VIEW AS WELL AS A DISTRACTION. MAZDA EXPECTS CUSTOMERS TO PAY FOR REPLACING DASHBOARD AND INFO DISPLAY!!!!
My exact make and model and year was recalled in 2017 for a driver seat problem. My specific vehicle avoided recall because it was manufactured in November 2010, as the recall only included those manufactured up until September 2010. How is it that my vehicle had the same EXACT problem of those models but was not included? The seat lifter clamp BROKE-the same exact problem warned about in the recall. I can't afford the $800 repair and this is NOT even my fault.
THE DASHBOARD ABOVE THE CLOCK AND INFO DISPLAY SEPARATED WHILE THE VEHICLE WAS STATIONARY.
MAZDA HAS TO DO SOMETHING ABOUT THE TCM. MINE GOES IN AND OUT AND I CAN'T PULL IN FRONT OF TRAFFIC WHEN THE ACCELERATION GOES DOWN. IT'S AN ACCIDENT WAITING TO HAPPEN AND IT KNOWN THE THIS PARTICULAR PART IS KNOWN TO GO OUT. IT'S A SAFETY ISSUE MAZDA NEEDS TO ADDRESS IMMEDIATELY BEFORE SOMEONE DIES. THE FIRST PICTURE IS WHEN THE CAR IS IN MANUEL MODE AS YOU CAN SEE THAT'S SUPPOSED TO BE A 5 FOR FIFTH GEAR WHICH U CAN SEE THAT IT'S HARD TO TELL AND THAT IS WHEN IT'S WORKING WHEN IT GOES OUT THE CARS ACCELERATION SLOWS DOWN AND THERE'S NO DIGITAL DISPLAY AT ALL. THE SECOND PICTURE IS WHEN IT'S IN AUTOMATIC THAT IS SUPPOSED TO BE A D LETTER LETTING YOU KNOW AS THE DRIVER THE GEAR IS IN DRIVE. THIS A FREQUENT PROBLEM AND I'M NOT WILLING TO RISK MY LIFE AND POSAR HE LIVES OF OTHERS FOR A MISTAKE THAT SHOULD BE CORRECTED BY MAZDA.
TL* THE CONTACT OWNED A 2011 MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING AT 71 MPH, THE VEHICLE HIT A DEER CAUSING THE HOOD TO OPEN WITH FORCE CRACKING THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO DEPLOY. A DEER HIT THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT HIT HER HEAD AND KNEE ON THE STEERING WHEEL. THE CONTACT ALSO SUSTAINED A WHIPLASH. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE CONTACT STATED THAT AFTER THE IMPACT SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. A DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED FOR DIAGNOSES OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
MECHANIC'S REPORT 12/28/2019: "RIGHT FRONT (PASSENGER SIDE) HEADLIGHT ASSEMBLY HAS MAJOR MOISTURE CONTAMINATION. HID CONTROLLER FAILURE DUE TO MOISTURE; HID BULB OUT. REPAIR EST. $1,500 - $2,000." MY 2011 MAZDA 3 MILEAGE IS 36,915. I WILL TAKE THIS TO MAZDA SERVICE DEPT. ON 1/2/2020 FOR EVALUTAION. THEIR REPAIR EST. ON PHONE WAS $2,000+ - PARTS ONLY. THIS IS A KNOWN PROBLEM REPORTED ONLINE BY MANY OWNERS OF THIS MAKE AND YEAR. CLEARLY THIS IS A FACTORY DEFECT ISSUE. ONE THAT HAS CAUSED ACCIDENTS AT NIGHT. (I FIRST NOTICED MOISTURE SOMETIME AFTER A DRIVE-THRU CAR WASH 3 MONTHS AGO.)
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS UNAWARE IF ANY INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO MAZDA OF ARLINGTON (1400 TECH CENTRE PKWY, ARLINGTON, TX 76014, (817) 575-6000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
THE VEHICLE WAS PARKED FOR 2 DAYS THEN WHEN THE VEHICLE WAS STARTED THE AIRBAG LIGHT WENT THROUGH IT'S NORMAL PROCEDURE. AFTER A BRIEF PAUSE, THE AIRBAG LIGHT FLASHED ONCE THEN PAUSED AND THEN FLASHED SIX TIMES. THEN, THE PASSENGER AIRBAG INDICATOR ON THE DASH CAME ON AND REMAINED ON, INDICATING THE PASSENGER AIRBAG WAS DISABLED. THE AIRBAG LIGHT ON THE DASH IN FRONT OF THE DRIVER CONTINUES TO FLASH ONCE FOLLOWED BY SIX MORE FLASHES. THIS PROBLEM CONTINUES EVERY TIME THE CAR IS DRIVEN. MANY OWNERS HAVE HAD THE SAME PROBLEM. SUZUKI RECALLED THIS SIMILAR PROBLEM YEARS AGO.
DURING SHORT DRIVE ON SURFACE ROADS (UNDER 45 MPH), ELECTRICAL SHORT CAUSED A FIRE UNDER THE HOOD AND MELTED PLASTIC CLIPS; FUSE THAT IS SUPPOSED TO PREVENT THIS DID NOT WORK.
ON APRIL 8 WHILE PICKING UP MY DAUGHTER FROM SCHOOL ON NAUTILUS STREET IN LA JOLLA, POINTED DOWNHILL ON A STEEP GRADE, MY IDLING VEHICLE LOST POWER WITHOUT WARNING, I LOST CONTROL OF STEERING AND BRAKES HAD TO STOP THE VEHICLE WITH THE HANDBRAKE, THE PASSENGER CAR DOOR WAS OPEN AT THE TIME MY DAUGHTER WAS TRYING TO STEP INTO THE VEHICLE AS THE CAR TOOK OFF, THE DOOR HIT THE CAR IN FRONT OF ME BREAKING HER TAIL LIGHT, IT TOOK ME THREE TRIES TO GET THE ENGINE TO TURN BACK OVER.
I PURCHASED A USED 2011 MAZDA 3 IN MARCH 2019. I DIDN'T NOTICE IT AT THE TIME BUT THE AIR BAG LIGHT WAS FLASHING A CODE 16 ON THE DASH. I TOOK IT TO MY LOCAL DEALERSHIP AND HAD TO PAY $100 DIAGNOSTIC FEE. THEY TOLD ME IT WAS THE PASSENGER SEAT WEIGHT SENSOR AND THE TWO PARTS WOULD NEED TO BE REPLACED. THE COST WAS AROUND $800. I UNDERSTAND THAT COMPONENTS ON A CAR MAY GO BAD OVER TIME BUT SHOULD SOMETHING AS IMPORTANT AS AN AIR BAG SENSOR GO BAD IN LESS THAN 9 YEARS? AND IF IT DOES, SHOULD I HAVE TO PAY $800 FOR MY SAFETY WHEN IT SHOULD BE THE COMPANY THAT COVERS THAT. I'VE READ THAT THIS IS A COMMON PROBLEM AND THERE ARE NO RECALLS. IF I AM IN AN ACCIDENT AND I HAVE A PASSENGER IN THE FRONT SEAT, THEIR AIRBAG WILL NOT GO OFF AND THAT PERSON COULD BE SERIOUSLY HURT OR KILLED.
WE WERE RIDING DOWN THE ROAD AND ALL OF A SUDDEN IT SOUNDED LIKE A MACHINE GUN WAS GOING THREW MY SPEAKERS AND THE RADIO CONTROL WOULD NOT CONTROL THE LOAD NESS OF IT. WE HAD TO RIDE OVER 3 MILES TO THE EXIT AND GET OUT WHEN I TURNED THE CAR OFF IT STOPPED. THEN IT WOULD MAKE A AWFUL CRACKLING NOISE WHEN THE KEY WASN'T EVEN IN THE IGNITION. THAT WENT ON FOR A COUPLE OF WEEKS NOW THE RADIO DOESN'T WORK AT ALL AND IT STILL CRACKLES FROM TIME TO TIME. I LOOKED ONLINE AND APPARENTLY A LOT OF PEOPLE HAVE BEEN HAVING THE SAME ISSUE AND THEY SAID THAT THE BOSE AMPLIFIER IS GOING OUT MAKING THAT NOISE. I'VE CONTACTED BOSE WAITING FOR A RESPONSE. I'M JUST GLAD I WASN'T IN THE CAR ALONE WHEN IT HAPPENED BECAUSE WE WERE ON THE INTERSTATE AND IT SCARED THE CRAP OUT OF US!
THE DASHBOARD IS SEPARATING FROM THE INSTRUMENT PANEL. THERE IS A GROWING GAP. IT OCCURRED OVER TIME AND IS CONTINUING TO GET WORSE.
AIRBAGS: DID NOT DEPLOY UPON IMPACT OF A STREETLAMP POLE ON THE FRONT DRIVERSIDE QUARTER. FRONT FARRING DAMAGED AND REPLACED. I WAS TURNING LEFT, IT WAS RAINING, THE GLARE OF THE LIGHT BLINDED ME ENOUGH TO GO UP ON THE CURB AND IMPACT THE STREETLAMP POLE. I REPLACED THE FARRING AND HAD MY MAZDA3 FULLY ALIGNED. ELECTRICAL: PURCHASED VEHICLE IN OCTOBER 2016. REPLACED BATTERY 4 TIMES, ALTERNATOR 3 TIMES SINCE PURCHASE. SEAT HEATERS HAVEN'T WORKED EVER. DRIVERSIDE SEAT STARTED WIGGLING AFTER CONTACT WITH STREETLAMP POLE.
DECEMBER 6, 2018 DEAR NHTSA, I HAVE A 2011 MAZDA 3 WITH FOUR (4) WESTLAKE RP18 205/55R16 91V RADIAL TOURING TIRES. I AM WRITING THIS LETTER TO NOTIFY THE COMPANY THAT AT LEAST THIS LOT OF TIRE OR THIS TIRE LINE IS STRUCTURALLY DEFECTIVE. I HAVE ATTACHED PICTURES ON PAGE 2. THERE ARE SEVERAL IMPLICATION TO THIS DEFECT INCLUDING BENDING OF TIRE SHIELD, EASY PUNCTUATION AND EASY BLOW-OUT. ALL OF THESE INSTANCES CAN LEAD TO TRAFFIC ACCIDENTS AND EVEN DEATH. FOR INSTANCE, RECENTLY ROAD OBSTRUCTIONS PUNCTURED BOTH OF MY 2 BACK TIRES. THESE TIRES WERE FLAT WITHIN 30 MINUTES WHILE I WAS OUT SHOPPING AND A 20 MINUTES DRIVING DISTANCE FROM MY HOME. I PURCHASED A FOOT AIR PUMP TO PUT ENOUGH AIR IN MY TIRES TO TRAVEL ONE BLOCK AWAY TO THE AUTO SHOP TO REPLACE BOTH TIRES. FURTHERMORE, I DROVE AT SPEEDS ON THE HIGHWAY AT LESS THAN 20 MPH (MILES PER HOUR). AT THE STORE THEY REMOVED THE TIRE AND IDENTIFIED THE OBSTRUCTIONS, HOWEVER, THE TIRES EXPLODED VERY EASILY. THESE TIRES CAN BE PURCHASED FROM WAL-MART AND AMAZON FOR $44.24 EACH OR $176.96 FOR 4 TIRES ONLINE. I THINK THESE TIRES SHOULD BE RECALLED AND THIS MATTER PURSUED VIGOROUSLY PARTICULAR BECAUSE OF THE UPCOMING 2018 HOLIDAY TRAVEL SEASON. ON OCTOBER 16, 2018, I MAILED A CORRESPONDENCE LETTER TO TIRECO INC., SUPER-REPRESENTATIVE OF WESTLAKE TIRE. THE LETTER IS LISTED ABOVE. THIS MAIL WAS CERTIFIED WITH THE UNITED STATES POSTAL SERVICE UNDER CODE: 7018 0680 0000 5488 3046. I HAVE NOT RECEIVED A RESPONSE FROM THE COMPANY. AS STATED ABOVE, I BELIEVE THESE TIRES ARE STRUCTURALLY DEFECTIVE AND NEED TO BE RECALLED. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
'TAKATA RECALL' THE DRIVER SEAT IS UNEVEN AND DEFINITELY DIFFICULT TO DRIVE LIKE THIS
DASH BOARD PASSENGER SIDE SEAM ON DASH IS SPLITTING ABOVE AIRBAG
MY 2011 MAZDA 3 IS HAVING POWER STEERING PROBLEMS. IT GOES ON AND OFF AND CREATES DANGEROUS SITUATIONS FOR MYSELF AS THE DRIVER AND OTHERS ON THE ROAD. THE POWER STEERING GOES OFF AND THE CAR BECOMES VERY VERY DIFFICULT TO HANDLE AND STEER. ITS ALMOST IMPOSSIBLE TO MAINTAIN CONTROL AND MAKE TURNS.
MY DASHBOARD HAS COME APART - LIKE ITS NOT GLUED TOGETHER BUT THEY TELL ME AT MAZDA THAT MY CAR IS NOT APART OF THE DASHBOARD RECALL WHICH I FIND HARD TO BELIEVE SINCE THIS IS A KNOWN ISSUE WITH THIS VEHICLE
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. WHILE DRIVING 15 MPH, THE REAR BRAKE STOP LAMPS ILLUMINATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A POSSIBLE FAILURE DUE TO THE ABS MALFUNCTION. THE CONTACT STATED THAT THE REAR BRAKE STOP LAMPS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS NOT AVAILABLE.
THE FRONT LIGHTS SEEM TO BUILD CONDENSATION AND CUT DOWN ON THE AMOUNT OF LIGHT THAT IS EMITTED FROM THEM AT NIGHT, LEADING TO A HUGE SAFETY ISSUE. IT ALSO AFFECTS THE TURN SIGNALS AND CAN LEAD TO CATASTROPHIC ELECTRONIC FAILURE THAT COSTS OVER $1,000 TO FIX THAT MAZDA CLAIMS IS NOT COVERED BY THEIR FACTORY WARRANTY. THIS HAS BECOME A HUGE PROBLEM AND ONE QUICK SEARCH ON THE INTERNET TURNS UP HUNDREDS OF COMPLAINTS FROM PEOPLE WITH THE SAME PROBLEM. PLEASE, ISSUE A RECALL IN ORDER TO FIX THE AFFECTED UNITS AND FORCE MAZDA'S HAND TO LAY THE COST BURDEN ON THEM AND NOT THE CUSTOMER AS IT IS COMPLETELY ON THEIR MANUFACTURING TECHNIQUES THAT DO NOT PROVIDE A PROPER SEAL AROUND THE LIGHTING THAT ALLOWS THIS TO OCCUR. DEALERSHIP SALESMEN ARE SCHOOLED TO TELL CUSTOMERS THAT IT WILL "BURN OFF" AS THE LIGHTS ARE ON LONGER AND ITS NOT ANYTHING TO WORRY ABOUT, WHEN REALLY IT CAN LEAD TO SOME SERIOUS DAMAGE TO THE VEHICLE LEADING TO DANGEROUS SAFETY HAZARDS AT NIGHT.
MY WIFE WAS INVOLVED IN A SERIOUS ACCIDENT WERE THE AUTOMOBILE WAS DECLARED A TOTAL LOSS. THE AIR BAGS NEVER DEPLOY. THE CAR WAS IN MOTION AND SHE WAS SEVERELY REAR ENDED. THE APPROXIMATE TRAVEL SPEED WAS 65 MILES PER HR ON THERE FREEWAY.
"TAKATA RECALL" - I RECEIVED IN THE MAIL A LETTER ABOUT THE AIRBAG RECALL AND I NEED A CLEAR EXPLAINATION AS TO WHY THERE IS NO RECALL FOR MY VEHICLE, WHICH BY THE WAY BOTH AIRBAG WARNING LIGHTS ARE ON(DRIVER SIDE & PASSENGER SIDE), BUT YET I RECEIVED A LETTER TO PARTICIPATE IN A CLASS ACTION LAWSUIT. EXPLAIN?
AN APPROXIMATELY 2 YEAR OLD OHTSU TIRE STARTED TO SEPARATE WHILE DRIVING AROUND 70 MILES AN HOUR.
TL* THE CONTACT OWNS A 2011 MAZDA 3 HATCHBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BOB KING MAZDA DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
The instrument panel above the information display in my 2011 Mazda3 has warped and created a visible gap, which is a known defect previously covered under Mazda’s Special Service Program A9 (SSP A9). While originally described as a cosmetic issue, in my vehicle the gap now allows engine odors and emissions to enter the passenger cabin. This condition presents a safety and health risk to occupants. My daughter drives the vehicle daily to college and is regularly exposed to these fumes. To confirm the problem, I used a Temtop M2000C Advanced Air Quality Monitor and recorded the following CO₂ levels inside the cabin compared to outside air: - Outside vehicle (baseline): 348 ppm - Inside after 1 minute: 436 ppm - Inside after 5 minutes: 1,027 ppm - Inside after 15 minutes: 1,645 ppm According to the monitor’s air quality guide, 1,501–2,500 ppm CO₂ is classified as “Unhealthy.” These readings indicate a measurable intrusion of emissions into the cabin. Mazda Customer Experience has acknowledged the vehicle is outside the SSP A9 warranty window and denied repair assistance, but I believe this issue is no longer cosmetic. The defect now creates a condition that may adversely affect occupant health and safety and should be considered under NHTSA’s authority for potential investigation. The vehicle can be inspected upon request. A Mazda dealer (Group 1 Mazda Denton, Texas) has provided a repair estimate of $1,307.77 for instrument panel replacement. Photos of the gap and air quality readings are available.
Data synced from NHTSA on May 4, 2026