NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Mazda Mazda6. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MELTING DASHBOARD. CAUSING GLARE AND DISTRACTION FROM DRIVING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOU BACHRODT MAZDA DEALER (LOCATED AT 5400 SR 7, COCONUT CREEK, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE AC COMPRESSOR CLUTCH LOCKED UP AND CAUSED THE BELT TO MAKE LOUD SCREECHING NOISES. ALSO, SOMETHING BURNING COULD BE SMELLED INSIDE THE ENGINE AND BURNT RUBBER WAS FLUNG AROUND THE ENGINE COMPARTMENT. ANOTHER ISSUE: READ ABOUT THIS A LOT BECAUSE I AM EXPERIENCING IT, THE PASSENGER-SIDE DASH IS MELTING. SEEMS THEY USED A CHEAP MATERIAL AND WHEN IT GETS ABOVE 80 DEGREES OUTSIDE THE DASH BEGINS TO MELT. IT IS STICKY, LEAVES A RESIDUE ON YOUR FINGERS, AND PRODUCES AN EXTREME GLARE. THE AC WENT OUT WHILE I WAS IN THE DRIVE-THROUGH ORDERING FOOD. THE DASH BOARD HAS BEEN MELTING SINCE LAST SUMMER AND HAS NOT GOTTEN ANY BETTER. STOPPED MELTING DURING THE WINTER AND BEGAN MELTING NOW THAT IT'S SUMMER AGAIN.
AIRBAG LIGHT IS ON ALL THE TIME. HAS RED LIGHT WITH THE AIRBAG SYMBOL ON.
TWO CAR COLLISION AT AN INTERSECTION .CITY STREETS. BOTH CARS IN MOTION. AIR BAG DEPLOYED BUT DIDN'T INFLATE. SMOKE FILLED INTERIOR. ATTENDING FIREMAN AT FIRST THOUGHT THE CAR WAS ON FIRE. EXAMINATION SHOWED THAT SMOKE WAS COMING FROM A RUPTURE IN THE AIR BAG NEAR THE POINT WHERE THE BAG WAS CONNECTED TO THE STEERING WHEEL.
THE DASH OF MY CAR IS MELTING - A KNOWN PROBLEM IN THE MAZDA 2011, AS WELL AS OTHER MAKES AND MODELS, THAT IS EXACERBATED BY THE HEAT. I LEAVE IN SOUTH CENTRAL TEXAS, WHERE WE SEE A LOT OF HEAT. I CALLED OUR MAZDA DEALERSHIP TO ASK WHAT COULD BE DONE ABOUT IT. THEY SAID TO JUST WAIT UNTIL MAZDA ISSUES A RECALL. IN ADDITION, THEY SAID THEY HAVE HAD THESE PARTS ON ORDER SINCE DECEMBER AND STILL HAVEN'T GOTTEN THEM IN. A RECALL NEEDS TO BE ISSUED AND REPAIRS NEED TO BE MADE. THE DASH BECOMES STICKY AND SHINY, WHICH IN TURN REFLECTS LIGHT UP ON TO THE WINDSHIELD. VISIBILITY IS THEN CUT DRASTICALLY TRYING TO SEE THROUGH THE REFLECTION FROM THE DASH.
THE LOW BEAM LIGHT GOES OUT EVERY TIME THE CAR IS OFF FOR THE NIGHT ,IN THE MORNING WHEN TURNED BACK ON YOU NEED TO HIT THE LIGHT OR THE FONT FENDER ON DRIVER SIDE WHER THE PROBLEM IS,EVERY TIME EVERY MORNING,I HAVE TO DO THIS IN ORDER FOR THE LOW BEAM LIGHT TO WORK, L/S LOW BEAM LIGHT..MANY PEOPLE HAVE THE SAME PROBLEM JUST GO ON YOUTUBE..
TAKATA RECALL - 2011 MAZDA 6 I WAS THE PASSENGER IN A COLLISION IN NOVEMBER 2015 WHERE THE 2011 MAZDA 6 WAS T-BONED ON THE DRIVER'S SIDE BY ANOTHER VEHICLE (FORD FUSION), WHICH MADE THE MAZDA 6 SPIN SEVERAL TIMES, HOP A CURB, AND DEPLOY THE AIRBAGS. AS THE PASSENGER (FRONT SEAT) I SUFFERED INJURIES CAUSED BY THE TAKATA AIRBAGS AND REQUIRED GOING TO THE HOSPITAL FOLLOWING THE COLLISION. INJURIES INCLUDED AT LEAST THREE FRACTURED/BROKEN RIBS AND MAJOR BRUISING ON MY RIGHT KNEE. INJURIES TOOK OVER 6 MONTHS TO HEAL, TAKING HEAVY DOSES OF PAIN KILLERS JUST TO MANAGE THE PAIN. LINGERING EFFECTS FROM THIS COLLISION CAN STILL BE FELT 7 MONTHS LATER. THE DRIVER DID NOT SUSTAIN MAJOR INJURIES ASIDE FROM SCRAPES AND A FEW BRUISES. POLICE REPORTS DETERMINED THAT THE DRIVER OF THE FORD FUSION WAS RESPONSIBLE FOR THE COLLISION AND WAS CHARGED WITH CARELESS/RECKLESS DRIVING. THAT DRIVER FAILED TO STOP/YIELD IN THEIR TURNING LANE BEFORE DRIVING STRAIGHT INTO THE MAZDA 6. THE MAZDA 6 WAS DECLARED TOTALED BY INSURANCE. THE MAZDA 6 WAS ADDED TO THE TAKATA AIRBAG RECALL IN MAY 2016, APPROXIMATELY 6 MONTHS AFTER THE ACCIDENT HAD OCCURRED.
TL* THE CONTACT OWNED A 2011 MAZDA 6. WHILE THE VEHICLE WAS SHIFTED INTO REVERSE, IT ACCELERATED ON ITS OWN. THE BRAKE PEDAL WAS ENGAGED, BUT THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE GARAGE DOOR. THE DRIVER SUFFERED INJURIES TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
MELTING DASHBOARD. CAUSING GLARE AND SOME WEIRD SMELL..
I WAS DRIVING DOWN THE HWY AND MY SUNGLASSES HOLDER FELL OPEN WAS IN THE WAY OF MY REARVIEW MIRROR AND WHEN I WENT TO CLOSE IT POPPED OFF AND FLEW AT ME SPRING AND ALL. MY MAZDA 6 IS A 2011 AND THERE ARE NO RECALLS FOR THIS PROBLEM, BUT A LOT OF REPORTS REGARDING THIS PROBLEM. I BELIEVE MAZDA SHOULD HAVE TO PAY FOR ME TO INSTALL A NEW ONE. AND THERE SHOULD BE A RECALL ON THEM. VERY HAZARDOUS WHEN YOURE DRIVING DOWN THE ROAD AND THE SPRINGS FLIES OFF AND LANDS ON ME THE DRIVER LET ALONE THE WHOLE DOOR FALLING TO MY FEET AND IM DRIVING DOWN THE ROAD.
I AM HAVING VARIOUS ISSUES WITH MY MAZDA 6. FIRST, I HAVE HAD THE CAR 4 YEARS AND HAVE REPLACED THE HEADLIGHTS 4 TIMES. I WAS TOLD BY THE DEALER IT WAS NORMAL. MY MAJOR ISSUE IS THE AIR BAG LIGHT. HAD A PROBLEM BACK IN JULY WITH THE LIGHT FLASHING. DEALER DETERMINED IT WAS THE PAD SENSOR AND I HAD IT REPLACED. NOW THE AIR BAG LIGHT IS FLASHING AGAIN AND DEALER NOW THINKS IT IS THE SRS CONTROL MODULE. THE PAD SENSOR WAS $200.00 AND THIS SENSOR IS OVER $500.00. I AM NOT SURE WHY AIR BAG COMPONENTS WOULD NEED TO BE REPLACED AFTER 4 YEARS. THEY ARE NOT A WEAR ITEM. THE CAR HAS NEVER BEEN IN AN ACCIDENT.
MY 2011 MAZDA6 IS IN EXCELLENT CONDITION. HOWEVER, THE DASHBOARD ON THE PASSENGER SIDE HAS AND IS MELTING CAUSING A VERY BAD GLARE THAT OBSTRUCTS ONES VIEW. I'VE READ THERE'S BEEN MANY COMPLAINTS AND CLASS ACTION LAWSUITS. MAZDA NEEDS TO DO WHAT'S RIGHT FOR THEIR CONSUMERS AND PUT THEIR SAFETY FIRST! MY SON IS USING THIS CAR FOR COLLEGE AND JUST SENT ME PICTURES OF THE GLARE HE SEES. SOMETHING NEEDS TO BE DONE BEFORE LIVES ARE LOST.
SOMETIME AROUND THE BEGINNING OF JUNE I THOUGHT MY CHILDREN HAD SPILLED SOMETHING ON THE PASSENGER DASH BY THE WINDSHIELD. IT TURNS OUT IT IS NOT A SPILL, THE DASH IS STICKY, SHINY, AND IT IS SOFT AND MELTING. I CAN STICK MY NAIL INTO THE DASHBOARD; IT IS LIKE HOT BLACK ASPHALT WHERE YOU WALK WITH HEELS AND THE HEEL GOES INTO THE BLACK ASPHALT. SINCE I REALIZED THIS, THE AREA THAT IS SOFT, STICKY/MELTING IS PROGRESSING FARTHER DOWN THE DASH TOWARD THE GLOVE BOX. MY CAR HAS 46,000 MILES AND IS OUT OF WARRANTY WITH MAZDA. ADDITIONALLY I HAD A HEADLIGHT ON THE FRONT DRIVER SIDE OUT; AFTER RESEARCHING ON YOUTUBE, I FOUND OUT THAT I CAN BANG THE CLEAR HEADLIGHT SHIELD WITH MY HAND AND THE LIGHT TURNS BACK ON. THESE ARE THE TWO ISSUES I AM ALERTING ABOUT AS THERE ARE NUMEROUS ACCOUNTS OF CORROBORATION ON THE WEB AND YOUTUBE FROM MAZDA OWNERS ABOUT BOTH THESE SAME PROBLEMS.
WE HAVE REPLACED PASSENGER SIDE LOW BEAM AND DRIVER SIDE LOWBEAM LIGHTS SINCE MARCH 2015. AFTER READING COUNTLESS REVIEWS OVER LAST COUPLE OF MONTHS, MANY MANY PEOPLE HAVE REPLACED MORE OFTEN THAN THIS. THERE IS AN OBVIOUS DESIGN FLAW BECAUSE A SLIGHT RAP ON AFFECTED HEADLIGHT WILL MAKE IT TEMPORARILY WORK. THERE SHOULD BE A RECALL BY MAZDA TO FIX THIS ISSUE VERY SOON..
THE PASSENGER HEADLIGHT WILL GO OUT ON MY 2011 MAZDA 6 EVEN THOUGH THE BULB AND FUSES ARE STILL INTACT AND WORKING PROPERLY. IT WORKED WHEN I PARKED MY CAR AND TURNED THEM OFF MANUALLY AND THEN DID NOT COME BACK ON THE NEXT TIME I STARTED MY CAR AND TURNED THE LIGHTS ON. IT IS DEFINITELY A FLAW FROM MAZDA AS NUMEROUS PEOPLE HAVE HAD THIS SAME PROBLEM. IT IS NOT ONLY THE 2011 MODELS, SEARCH FOR "MAZDA HEADLIGHT ISSUE" AND A VARIETY OF THE MAZDA 6'S ARE HAVING THIS SAME ISSUE. *TR
THE 2011 MAZDA 6 HAS A HARD SHIFT FROM 1ST TO 2ND GEAR LEADING TO A HARD JERK TO ALL PASSENGERS. THE CAR SEEMS TO JUMP AT TIMES OR FEELS LIKE SOME ONE HIT IT FROM THE BACK. I HAVE CHECKED ONLINE, AND IT SEEMS TO BE A PROBLEM WITH MANY MAZDA 6. *TR
THE BULBS ON MY VEHICLE SEEM TO BLOW OUT WITHIN A MONTH OR 2. WE TRIED DIFFERENT BULBS AND IT STILL HAPPENS. WE ARE SPENDING TONS OF MONEY REPLACING HEADLIGHTS AND THE CAR IS ONLY DRIVEN A COUPLE MILES A DAY.
MY 2011 MAZDA 6 HAD THE EXHAUST SYSTEM BECOME DETACHED TWICE WITHIN 3.5 YEARS. I PURCHASED THE CAR NEW. I HEARD IT THE FIRST TIME AS I WAS DRIVING SLOWLY, LUCKILY. I WAS ABLE TO PULL OVER AND MAKE IT HOME SO I COULD TIE IT UP WITH ROPE TO GET TO A REPAIR SHOP. THE 2ND TIME I WAS PULLING OUT OF HOME WHEN I HEARD THE SAME SCRAPING NOISE. I LUCKILY COULD PULL BACK HOME TO TIE IT UP AND TO GET TO A REPAIR SHOP. WHEN I WAS AT THE REPAIR SHOW LAST TIME, THE MECHANIC SAID THAT THIS IS A RECURRING PROBLEM WITH MAZDA 6 BOLTS ROTTING OUT. I AM JUST GLAD I WAS DRIVING ON THE HIGHWAY AND HIGHER SPEEDS WHEN THIS HAPPENED. IT COULD HAVE CAUSED A FIRE. *TR
TL* THE CONTACT OWNS A 2011 MAZDA 6. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS BECAME INOPERABLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000......UPDATED 02/10/16 *BF VEHICLE SOLD 2/24/18, UPDATED 3/22/18*JB
SUNGLASS HOLDER KEEPS POPPING OUT BLOCKING THE REARVIEW. *TR
SUNGLASS HOLDER ABOVE REAR VIEW MIRROR POPS OUT WHILE DRIVING OBSTRUCTING THE DRIVERS USE OF REAR VIEW MIRROR. *TR
WHEN I BACK UP AND STOP WITH MY FOOT ON THE BRAKE I SHIFT THE CAR TO DRIVE AND IT FEELS AND SOUND LIKE THE REAR END IS COMING OUT. *TR
I WAS DRIVING IN THE RAIN, THE ROAD WAS WET AND AS I ATTEMPTED TO STOP THE BRAKES WERE LOCKED. THE BRAKE PEDAL WOULD NOT DEPRESS WHILE TRYING TO STOP IN THE RAIN. AS I SWERVED TO AVOID A FATALITY I CONTINUED TO TAP ON THE BRAKE BEFORE THE BRAKE WOULD UNLOCK. THIS IS THE THIRD INCIDENT THAT I HAVE ENCOUNTERED SINCE I PURCHASED THIS CAR IN 2011. I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP AND EACH TIME I HAVE PAID FOR BRAKE ISSUES, ROTORS BEING WARPED, BRAKES SCRUBBING TOGETHER NOT HOLDING. I HAVE ATTEMPTED TO GET A RESOLUTION BUT NOONE HAS ASSISTED WITH THIS ISSUE. *TR
I WAS PULLED OVER MY LOCAL POLICE FOR NO HEAD LAMP. THEY LET ME OFF WITH A WARNING. I SEARCHED THE INTERNET THE NEXT DAY AND FOUND THAT THIS PROBLEM IS A KNOWN DEFECT BY MAZDA AND THEY ARE DOING NOTHING ABOUT IT. I FOUND OVER 4 DOZEN TESTIMONIALS FROM CAR OWNERS DESCRIBING THE EXACT SAME PROBLEM ON THE EXACT SAME MODEL. THEY WERE TOLD BY MAZDA NORTH AMERICA TO "RAP ON THE PLASTIC HEADLAMP COVER" AND THAT WOULD TURN ON THE LAMP....WHICH IT DOES. IN MY OPINION, MAZDA IS NEGLIGENT IN CORRECTING A KNOWN DEFECT. *TR
WHEN YOU PUT THE VEHICLE IN PARK AND PRESS THE ENGINE BUTTON THE CAR DOES NOT TURN OFF, YOU HAVE TO MOVE THE SHIFTER BACK AND FORTH SEVERAL TIME TO GET THE CAR TO POWER DOWN.
PARKED VEHICLE ON FRIDAY AND ENGAGED THE EMERGENCY BRAKE ON VEHICLE. WENT TO LEAVE FOR WORK ON MONDAY IN A.M. AND WHEN STARTED TO GIVE VEHICLE GAS, THE VEHICLE WAS HESITANT AND THEN JERKED FORWARD MAKING A LOUD CHUNK NOISE. AS I DROVE DOWN ROAD, APPROXIMATELY 2 DRIVEWAYS, THERE WAS A WOBBLING NOISE COMING FROM THE REAR OF VEHICLE. I IMMEDIATELY STOPPED BECAUSE IT SOUNDED AS IF A WHEEL WAS LOOSE. I DID A WALK AROUND THE VEHICLE AND COULD SEE SOMETHING NOT QUITE RIGHT ON THE RIGHT REAR BRAKE ROTOR (4 WHEEL DISC BRAKES ON VEHICLE). UPON FURTHER INSPECTION, I NOTED THAT THERE WAS A PIECE OF WHAT APPEARED TO BE MY BRAKE PAD MELTED TO THE ROTOR. I DID NOT DRIVE VEHICLE FURTHER BUT CONTACTED LOCAL MAZDA DEALERSHIP. I ARRANGED VEHICLE TOW TO CROSSROADS MAZDA IN PRINCE GEORGE VA. UPON INSPECTION BY THEIR TECHNICIAN, THEY FOUND THAT MY EMERGENCY BRAKE CABLE WAS LOCKED UP AND THIS IS WHAT CAUSED THE PROBLEMS. MY BRAKE PAD ON THE RIGHT REAR ROTOR HAD DISINTEGRATED AND LARGE CHUNKS WERE COMPLETELY MISSING. CROSSROADS ARRANGED WARRANTY REPAIRS TO REPLACE MY REAR BRAKE PADS AND EMERGENCY BRAKE CABLE IN THE VEHICLE AND TO CLEAN THE RIGHT REAR ROTOR. SINCE THESE REPAIRS, THE VEHICLE SEEMS TO BE DRIVING BETTER THAN IT EVER DID. CROSSROADS EMPLOYEES WERE SUPER GREAT TO DEAL WITH AND I FELT TOOK GOOD CARE OF ME. ON SEVERAL TIMES PRIOR TO THIS INCIDENT, I HAD COMMENTED ON THE SMELL COMING FROM UNDER MY VEHICLE WHEN DRIVEN FOR SOME TIME. OBVIOUSLY EMERGENCY BRAKE HAD BEEN LOCKED UP FOR SOME TIME. *TR
FUEL OVERFLOWED DURING A ROUTINE FUEL FILL UP AT A NATIONAL GAS CHAIN IN THE PHILADELPHIA AREA. GAS CONTINUED TO SPEW OUT UNCONTROLLABLY UNTIL THE PUMP WAS MANUALLY SHUT OFF BY HAND. *TR
I HAD TO REPLACE THE BATTERIESS ON BOTH REMOTES THAT OPEN THE DOORS AT LEAST 4 TIMES A YEAR SINCE I OWNED THE CAR. I FEEL THIS IS A SAFETY HAZARD SINCE I CAN NOT GET IN MY CAR UNLESS I USE THE KEY. I ALSO HAVE NO ACCESS TO THE EMERGENCY BUTTON ON THE REMOTE WITH A DEAD BATTERY.
CAR IS NEW, LESS THAN ONE MONTH SINCE PURCHASE. ISSUE HAS OCCURRED WITH EVERY FILL-UP. WHEN FILLING UP WITH GAS, AS SOON AS OR NEAR TANK IS FULL, GAS SPEWS OUT OF TANK. TOOK TO MAZDA DEALER ON 11/19/2011 AND THEY CANNOT FIND WHAT THE CAUSE IS. SEEMS LIKE A HIGHLY DANGEROUS PROBLEM TO HAVE GAS SHOOTING FROM THE TANK. ALSO, IT COULD BE A FAULTY VALVE THAT MAY MALFUNCTION IN THE CASE OF A ROLLOVER, CREATING A HIGHLY COMBUSTIBLE SITUATION. *TR
I HAVE HAD AN ONGOING ISSUE SINCE I PURCHASED MY MAZDA 6 2011, IF I SLOW DOWN OR STOP FOR A TRAFFIC LIGHT AND THEN TRY TO ACCELERATE THE GAS PEDAL IS TO THE FLOOR AND THE CAR DOESN'T MOVE, THEN OUT OF NOWHERE IT WILL ACCELERATE. I WAS TOLD THE VOLTAGE IN THE GAS PEDAL CENSOR AND THE CENSOR IN THE ENGINE WERE NOT THE SAME VOLTAGE, BOTH WERE REPLACED BUT I STILL CONTINUE TO HAVE PROBLEMS AND THE DEALERSHIP CANNOT FIND OUT WHAT THE PROBLEM IS. MY CAR HAS BEEN BACK IN TO MAZDA 3 TIMES BUT NO SOLUTION, AS THIS IS EXTREMELY DANGEROUS IN HEAVY TRAFFIC I WISH SOMEONE COULD FIGURE THIS OUT BEFORE I GET INTO A SERIOUS ACCIDENT. *TR