2008 Mercedes-Benz C-Class Air Bags & Restraints Problems

The contact owned a 2008 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Numbers: 16V081000 (Air Bags) and 16V363000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer was not contacted. The manufacturer was contacted.

The airbag headrests opened up randomly without being involved in an accident!

My car had the Takata airbags that were recalled. It says the recalls were repaired but my vehicle is saying that the driver-side airbag has malfunctioned. I haven't been in any accidents. So I contacted Mercedes and they could not find verification that the previous open recalls were ever fixed.

When I was driving, the passenger active headrest suddenly deployed and pop out. I’m glad on one was on the passenger seat, and the airbags did not deployed. I’m concerned about the safety of airbags accidentally deploy in the future with the broken headrest.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN THE FRONT DRIVER HEADREST AIR BAG DEPLOYED WITHOUT IMPACT. THE CONTACT STATED THE FRONT PASSENGER SIDE SRS MALFUNCTION SERVICE REQUIRED AND THE FRONT DRIVER SIDE SRS MALFUNCTION SERVICE REQUIRED WARNING MESSAGES ILLUMINATED. THE CONTACT STATED SHE HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE HEADREST THAT DEPLOYED. THE CONTACT STATED SHE COULD SMELL AND SAW SMOKE ON THE REAR HEADREST. THE CONTACT WAS ABLE TO PARK ON THE SHOULDER OF THE ROAD AND DECIDED TO CONTINUE TO DRIVE TO HER RESIDENCE. THE CONTACT SUSTAINED NECK AND HEAD INJURIES, BUT HAD NOT SOUGHT MEDICAL ATTENTION. NO POLICE REPORT HAD BEEN FILED. THE CONTACT STATED SHE HAD NHTSA CAMPAIGN NUMBER: 17V177000 (ELECTRICAL SYSTEM, AIR BAGS) COMPLETED PREVIOUSLY ON THIS VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF MASSAPEQUA LOCATED AT 101 SUNRISE HWY, AMITYVILLE, NY 11701, (631) 213-2023, WHERE IT WAS DIAGNOSED WITH NEEDING 2 FRONT HEADREST TO BE REPLACED AND TO REPROGRAM THE ELECTRONICALLY SYSTEM. THE VEHICLE HAD NOT BEEN REPLACED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT DRIVER AND FRONT PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED APPROXIMATELY ONE SECOND BEFORE THE DEPLOYMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PICKED UP THE VEHICLE, AND TOOK IT TO MERCEDES-BENZ OF FT. LAUDERDALE (954-949-0623, LOCATED AT 2411 SOUTH FEDERAL HIGHWAY, FT. LAUDERDALE, FL 33316) FOR INVESTIGATION. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNKNOWN. *DT *TR

WHEN MY CAR WAS TAKEN IN FOR A RECALL,,,ALL THE SUDDEN THEY TELL ME THAT I HAVE A SEAT BELT ISSUE ,,, DON'T RECALL EXACT EXPLANATION, HOWEVER, I DIDN'T HAVE AN ISSUE OR ERROR MESSAGE BEFORE THAT,,,IT WAS GOING TO COST AN EXORBITANT AMOUNT...I THINK THAT THE ISSUE WAS CAUSED BY MERCEDES OF DES MOINES....I HATE SEEING THE MESSAGE AND IT ONLY STARTED APPEARING WHEN I PICKED UP MY CAR FOR A RECALL FIX. I AM SURE ALL INFO IS IN MY RECORDS . *TR

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE SRS WARNING INDICATOR PERIODICALLY ILLUMINATED. THE VEHICLE WAS CURRENTLY AT MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX 78752, (512) 220-0940) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

WE HAVE BEEN WAITING SINCE THE START OF THE NHTSA RECALL OF MERCEDES-BENZ C300S FOR FAULTY AIRBAGS FOR THE APPROPRIATE REPLACEMENT. I BELIEVE THIS HAS BEEN ABOUT TWO YEARS SINCE WE RECEIVED OUR FIRST NOTICE. LAST WEEK WE RECEIVED A NOTICE FROM OUR DEALERSHIP THAT THE PART WAS IN AND THAT WE SHOULD SCHEDULE OUR FREE REPAIR. HOWEVER, TODAY, WHEN MY HUSBAND BROUGHT THE CAR IN FOR SERVICE HE WAS TOLD THAT THE PART WAS NOT AVAILABLE. THIS HAS BEEN GOING ON FOR SOME TIME AND THE PURPOSE OF THIS EMAIL IS TO INFORM NHTSA THAT MBUSA AND MB OF MIAMI ARE CONTINUING TO FULFILL THEIR OBLIGATIONS UNDER FEDERAL AUTO SAFETY LAWS. WE ARE BOTH DISGUSTED BY THE LENGTH OF TIME THIS PROCESS HAS TAKEN AND WE WANT SOMETHING TO BE DONE TO ENSURE THAT OUR CAR'S AIRBAG SYSTEM IS PROPERLY REPAIRED.

TAKATA RECALL: I WENT TO MERCEDES IN PARAMUS, NJ TO COMPLETE THE RECALL ON THE AIRBAGS TO MY VEHICLE.. THE SERVICE REP STATED THAT BECAUSE I HAVE AN SRS LIGHT ON IN MY VEHICLE THAT I WOULD NEED TO PAY $160.00 (DISCOUNTED FROM THE $299.00) IN ORDER TO FIND OUT WHAT WAS WRONG WITH THE VEHICLE, THEN CORRECT THAT SITUATION (OUT OF MY POCKET) BEFORE THEY CAN COMPLETE THE RECALL... THE FUNNY PART IS THAT THE SRS LIGHT IS FOR THE SUPPLEMENTAL RESTRAINT SYSTEM WHICH ARE MY AIR BAGS!!! I HAVE HAD THE SRS LIGHT ON MY VEHICLE SINCE I BOUGHT HE CAR WHICH HAS BEEN 9 YEARS! OF COARSE MERCEDES IS TRYING TO CHARGE ME SOMETHING BECAUSE THEY FIGURE 'WHY SPEND SO MANY HOURS OF FREE LABOR ON A VEHICLE THAT IS 10 YEARS OLD' I ACTUALLY EXPECTED THIS OUTCOME! NOTHING IS EVER FREE WITH MERCEDES.... I AM NOT GIVING THEM A PENNY FOR AN ISSUE I HAVE HAD WITH THE VEHICLE SINCE I BOUGHT IT AUGUST 2009

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. MERCEDES-BENZ OF NEWTON (92 HAMPTON HOUSE RD, NEWTON, NJ 07860, 973-383-8300) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I WAS HIT IN A HEAD-ON COLLISION WRECK IN OCTOBER 2018 MY AIRBAGS DID NOT DEPLOY AND I'VE BEEN UNDERGOING EXCRUCIATING PAIN PHYSICAL THERAPY PAIN MANAGEMENT AND WILL HAVE SURGERY ON MY SPINE SOON

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CALABASAS AT (818) 528-5513 (LOCATED AT 24181 CALABASAS RD, CALABASAS, CA 91302) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED RECALL LETTERS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF HOFFMAN ESTATES (1000 W GOLF RD, HOFFMAN ESTATES, IL 60169, (847) 885-7000) WHERE IT WAS DIAGNOSED THAT A HARNESS MUST BE REPLACED AT THE CONTACT'S EXPENSE BEFORE THE AIR BAG RECALL REPAIRS COULD BE PERFORMED. THE CONTACT STATED THAT THE RECALL LETTERS DID NOT MENTION THAT A HARNESS WOULD HAVE TO BE REPAIRED FIRST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

TAKATA RECALL SINCE 2/9/2016 WAS NOTIFIED IN WRITING. PART IS STILL NOT AVAILABLE TO CORRECT THIS SERIOUS RECALL

TAKATA RECALL. I HAVE BEEN TRYING TO GET THIS REMEDIED FOR OVER 2 YEARS NOW, BUT THE LOCAL DEALERSHIP DOESN'T HAVE THE PARTS. I LIVE IN A TROPICAL AREA SO THE CHANCES OF AN AIRBAG MALFUNCTION IS GREATER

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED TWO RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF FREDERICKSBURG, 1000 NOBLE WAY, FREDERICKSBURG, VA 22401, (540) 373-5200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR A RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). FLETCHER JONES MOTORCARS OF FREMONT (LOCATED AT 5760 CUSHING PKWY, FREMONT, CA 94538, (510) 623-1111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA AIRBAGS - STILL NO REMEDY.