NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Mercedes-Benz C-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FARMINGTON (555 N BOURNE CIRCLE, FARMINGTON, UT 84025, (801) 447-3300) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL I STILL HAVE NO REMEDY FOR THE REPLACEMENT, I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS AN OPEN SAFETY RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FT. LAUDERDALE (LOCATED AT 2411 FEDERAL HWY, FORT LAUDERDALE, FL 33316, (954) 949-0623) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT ALSO CALLED CROWN EUROCARS (LOCATED AT 6500 PERIMETER LOOP RD, BUBLIN, OH 43017, (888) 854-8278) AND WAS INFORMED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INTERIOR LIGHTING FAILED. UPON EXITING THE VEHICLE, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
INSIDE DOOR HANDLES SHOULD BE RECELLED DUE TO SAFETY HAZARD I GOT TRAPPED IN MY CAR AND EVERYONE HAS SAME ISSUE ITS A $1600 FIX AND HAVE TO REPLACE DOOR PANEL
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE INSTRUMENT PANEL DISPLAYED THAT THE PARKING LAMPS FAILED. THE CONTACT ATTEMPTED TO CHANGE THE PARKING LAMPS AND OBSERVED THAT THEY WERE MELTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE I LEARNED ABOUT THE AIRBAG RECALL. TO DATE, ALL I HAVE ARE LETTERS SAYING THAT MY DRIVER AND PASSENGER AIRBAGS ARE UNDER RECALL, BUT THAT PARTS ARE NOT AVAILABLE. THIS DOES NOT FEEL SAFE TO ME. WHEN CAN THIS RECALL BE DONE?
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (FLETCHER JONES MERCEDES, 7300 W. SAHARA AVE, LAS VEGAS, NV) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA AIRBAG RECALL OF FEB 2016, IT HAS BEEN ALMOST 3 YEARS SINCE THE RECALL AND NO RESOLUTION FOR MY CAR
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6113 LEMMON AVE, DALLAS, TX 75209, (214) 736-5753) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SILVER SPRING (3301 BRIGGS CHANEY RD, SILVER SPRING, MD 20904) STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - RECEIVED FIRST NOTICE IN JANUARY 2016, AND NO UPDATES SINCE. I DECIDED TO WRITE YOU AFTER RECEIVING NOTICE FROM TK HOLDINGS REGARDING FILING NOTICE ON AIRBAG RECALL WEBSITE. I HAVE ASKED IN PERSON AT MY DEALERSHIP SEVERAL TIMES AND HAVE GIVEN UP.
TAKATA RECALL
TAKATA INFLATORS: THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE. IT HAS BEEN OVER 2.5 YEARS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF CHERRY HILL AT 856-663-3200 (LOCATED AT 2151 NJ-70, CHERRY HILL, NJ 08002) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
GEAR SHIFTER WILL GET STUCK IN PARK WHEN PARKED ON A SLIGHT INCLINE, SUCH AS A DRIVEWAY OR SMALL HILL. I ABSOLUTELY HAVE TO PARK ON A FLAT SURFACE IF I WANT TO GET MY SHIFTER OUT OF PARK. I HAVE TO TAP ON THE TOP OF THE SHIFTER AND CONTINUE TO TRY TO GET IT OUT OF PARK. THIS CAN TAKE ANYWHERE FROM 10-30 MINUTES AND HAS HAPPENED MULTIPLE TIMES. VERY FRUSTRATING AND I'VE ONLY HAD THE CAR A COUPLE OF MONTHS. NOW I HAVE TO PUT MONEY IN TO FIX IT ALREADY. WHY IS THERE NOT A RECALL ON THESE VEHICLES WITH THIS PROBLEM? FROM MY RESEARCH, IT SEEMS AS THOUGH PLENTY OF MERCEDES HAS THIS PROBLEM.
I ONLY HAVE 30,000 MILES ON MY 2010 C300. THE DRIVER INTERIOR DOOR LATCH BROKE LEAVING ME UNABLE TO OPEN THE DOOR. I TOOK TO DEALER AND I EVEN HAD AN EXTENDED BUMPER TO BUMPER WARRANTY TILL 60,000 MILES... THE DEALER OR THE WARRANTY WOULD NOT COVER MY DOOR LATCH, STATING IT IS WEAR AND TEAR... THIS PART IS CHEAP PLASTIC, THAT IS PULLED ON NUMEROUS TIMES A DAY. PLASTIC IS NOT DURABLE, ESPECIALLY IN STATES WITH MULTIPLE EXTREMES IN TEMPERATURES. IT WAS $150 JUST TO REMOVE THE DOOR PANEL BY THE MERCEDES DEALER TO TELL ME THAT IT WOULD NOT BE COVERED. THEY TOLD ME THAT THE PART IS $618 PLUS LABOR, MAKING THE TOTAL CLOSE TO $1000. I HAVE RHEUMATOID ARTHRITIS, LUPUS AND POLYMYOSITIS, MAKING IT PAINFUL TO TRY AND REACH OUT AN OPEN WINDOW TO OPEN DOOR BY USING EXTERIOR HANDLE. I RECENTLY HAD A DEAD BATTERY AND NEEDED TO BE INSIDE MY CAR FOR SAFETY, BUT WAS UNABLE THEN TO OPEN CAR UNTIL HELP CAME. I COULD NOT PHYSICALLY CLIMB OVER CENTER CONSOLE TO GO OUT PASSENGER SIDE. LIVING IN A STATE WITH EXTREME TEMPERATURES, THIS COULD BE FATAL. AFTER RESEARCHING MY PROBLEM, MANY HAVE HAD THE SAME ISSUE. 17 ON THIS SITE ALONE. THIS IS NOT WEAR AND TEAR! THE HANDLE IS CHEAP PLASTIC, THAT BRAKES VERY EASILY. PLEASE HELP, THIS IS A VERY EXPENSIVE SAFETY REPAIR! I HAVE EVEN HEARD OF SOME PEOPLE HAVING MULTIPLE DOOR HANDLES ON THEIR CAR BREAK.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF OMAHA, 14335 HILLSDALE AVE, OMAHA, NE), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THERE ARE TWO PROBLEMS THAT HAVE SHOWN UP ALL AT THE SAME TIME JUST RECENTLY. OVER THE LAST SEVERAL WEEKS IT SEEMS THAT EVERYDAY WHEN I GO LEAVE IN MY CAR I AM GETTING A NEW WARNING MESSAGE ABOUT ANOTHER LIGHT I NEED TO CHECK. AT FIRST IT WAS PROMPTING ME TO CHECK THE RIGHT REAR TAIL LIGHT WHICH APPEARS TO BE WORKING FINE. BUT NOW THE LIST HAS GROWN TO INCLUDE THAT TAIL LIGHT, A TURN SIGNAL LIGHT, LICENSE PLATE LIGHT AND A COUPLE MORE EVEN THOUGH TO ME IT APPEARS THAT ALL ARE WORKING FINE WITH THE EXCEPTION OF THE LICENSE PLATE LIGHT WHICH IS TRULY OUT. HOWEVER THE WARNING ARE LISTED FOR ALL THESE MALFUNCTIONING LIGHTS. THE SECOND ISSUE IS WITH THE POWER STEERING. IT STARTED MAKING A DISTRESSING NOISE ONE EVENING ON MY DRIVE HOME, IN WHICH I WAS ABLE TO REACH MY HOME WITHOUT TROUBLE. HOWEVER WHEN I TRIED TO LEAVE THE NEXT MORNING THE POWER STEERING ON THE CAR WAS COMPLETELY NOT WORKING AND I WAS HAVING SUCH A HARD TIME TURNING THE WHEEL BACKING OUT OF MY DRIVE THAT I THOUGHT IT SMART NOT TO TAKE IT OUT ON THE ROAD AND PULLED IT BACK UP INTO MY DRIVEWAY WHERE IT HAS SAT FOR THE LAST SEVERAL DAYS. LUCKILY MY SON IS AWAY AT BOARDING SCHOOL BUT HE DOESN'T NEED HIS CAR THERE SO I HAVE HAD IT AVAILABLE TO GET ME TO WORK AND BACK UNTIL I HAD THE TIME TO LOOK INTO THE ISSUE WITH MY CAR WHICH I AM DOING NOW.
STARTING MAKING FAINT NOISE AT 60,000 MILES. BY 63,000 MILES, IT WAS A LITTLE LOUDER SO I TOOK IT IN FOR SERVICE. TRANSFER CASE AND TRANSMISSION NEED REPLACING. THIS IS A MERCEDES?? NOT COVERED BY WARRANTY BY 10,000 MILES, COME ON! SUCH A DISAPPOINTMENT FOR MY FIRST MERCEDES.
2010 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALLS. CONSUMER STATES THAT THEY WERE NEVER NOTIFIED OF THESE RECALLS. *LD *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BEDFORD (18122 ROCKSIDE RD, BEDFORD, OH 44146, (440) 439-0100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAYETTEVILLE (3203 BRAGG BLVD, FAYETTEVILLE, NC 28303, (910) 487-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I DROVE MY 2010 C300 TO AN APPOINTMENT 2 MILES AWAY AND WENT TO START THE CAR AFTER AN APPOINTMENT AND IT WOULD NOT START...TRIED HAVING IT JUMPED BUT IT DIDN'T WORK...HAD IT TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS AN ELECTRINIC STEERING MALFUNCTION AND NEEDED TO BE REPLACED FOR $1460...THERE WAS NO INDICATION THAT THERE WAS AN ISSUE UNTIL IT JIST STOPPED WORKING...UNACCEPTABLE AND FROM WHAT I HABE LEARNED THIS IS A RAMPANT PROBLEM WITH MERCEDES AND SHOULD BE CONSIDERED A RECALL.
2010 MERCEDES C300 HAS 57000 MILES. DROVE IT 2 MILES IN THE MORNING TO GET GONTO AN APPT AND THE THE CAR WOULD NOT START...THOUGHT MAYBE THE BATTERY BUT WHEN THE JUMP DIDNT WORK I HAD TO TAKE IT TO THE DEALERSHIP WHO SAID IT WAS THE ELECTRONIC STEERING COLUM THAT FAILED AND NEEDED TO BE REPLACED FOR $1460...NO OTHER INDICATION THAT SOMETHING WAS WRONG...JUST STOPPED WORKING. APPARENTLY THIS IS A COMMON PROBLEM THAT SHOULD BE CONSIDERED A RECALL...NEVER GETRING ANOTHER MERCEDES.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, A HIGH-PITCHED NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LOT OF POWER STEERING FLUID LEAKING. WHEN THE CONTACT ATTEMPTED TO MAKE TURN, THE NOISE BECAME LOUDER AND THE STEERING LOST POWER. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
BAD ESL CAR COMPLETELY LOCKED NOT ABLE TO DO ANYTHING WAS STRANDED 30 MIN FROM HOME PAYED TOO MUCH MONEY FOR THE CAR THAT REALLY SUCKED.
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE DRIVING 30 MPH, THE REAR PASSENGER SIDE TAIL LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). AFTER THE VEHICLE WAS REPAIRED, THE FRONT DRIVER SIDE PARKING LIGHT FAILED. THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,114.
THE STEERING COLUMN MODULE IS DEFECTIVE AND THERE NEEDS TO BE A RECALL. IT CAUSES THE CAR NOT TO START AS IF THE BATTERY IS DEAD BUT ITS ACTUALLY SOMETHING MUCH MORE SERIOUS AND EXPENSIVE.
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT DISPENSED POWER STEERING FLUID INTO THE RESERVOIR, HOWEVER, MOMENTS LATER, THE FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. UPON ENTERING THE VEHICLE, THERE WAS A FUEL ODOR COMING FROM THE FUEL TANK. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
I DROVE MY CAR TO A STORE, TURNED IT OFF AND LEFT IT FOR 10 MINUTES. WHEN I RETURNED THE CAR WOULD NOT START. I HAD A FRIEND TRY TO JUMP MY 1 YEAR OLD BATTERY AMD STILL NO START. MY DISPLAY SAYS TO REMOVE KEY WHEN MY KEY IS IN. LIGHTS, RADIO, AND LOCKS WORK BUT NO WINDOWS. DEALER SAYS I NEED A NEW STEERING WHEEL COLUMN. THIS PROBLEM IS POSTED EVERYONE ONLINE. SEEMS LIKE A COMMON THING. DEALERSHIP SAYS IT'LL COST ME $1575 AND TAKE 5 DAYS TO FIX.
PURCHASED CAR MARCH 2015 WITH A 3 YEAR EXTENDED WARRANTY. INSIDE DRIVERS DOOR HANDLE BROKE (PLASTIC PIECE INSIDE DOOR I BELIEVE). DEALER CLAIMS WARRANTY DOES NOT COVER THIS BECAUSE IT IS COSMETIC AND IT WILL COST ME IN EXCESS OF $1100. TO GET IT FIXED. THIS IS A MAJOR SAFETY ISSUE, ONE SHOULD NOT HAVE TO OPEN THE WINDOW AND FEEL FOR THE DOOR HANDLE TO OPEN THE DOOR. IN MANY SITUATIONS THIS COULD BE A MATTER OF LIFE OR DEATH. THIS IS JUST AS CRITICAL AS AN AIR BAG IN MY EYE. I BELIEVE THE DEALER SHOULD COVER THIS UNDER THE WARRANTY, AND MAY EVEN WARRANT A RECALL.
THE CHECK ENGINE LIGHT COMES ON DEALING WITH THE CATALYTIC CONVERTER/FUEL SYSTEM. THE SENSORS ARE OFF CAUSING THE EMISSION OF TOO MUCH GAS. THE CAR RUNS OUT OF GAS FAST AND DOES NOT DRIVE WELL TO GET GOOD GAS MILES PER TANK. THE CAR'S EXTERIOR LIGHTS ALSO GO OUT FAST. THIS SHOULD NOT HAPPEN WITH A TOP OF THE LINE MERCEDES CAR.
PASSENGER WAS ATTEMPTING TO GET OUT OF THE CAR. TRIED TO OPEN THE DOOR HANDLE AND THE DOOR HANDLE BROKE. LEAVING DOOR HANDLE TENSION LESS. FORCING ME TO ROLL DOWN THE WINDOW TO LET PASSENGER OUT OF THE CAR.
I HAVE 2010 MERCEDES BENZ C300, MY CAR WOULD NOT START WITH MY KEY EVEN THOUGH THE BATTERY CHECKED OKAY. THIS IS A VERY COMMON FAILURE AMONG C300 MODELS (2008 TO 2013). SO MEANING CARS ARE VULNERABLE TO THIS FAILURE AROUND 5 YEAR MARK. MANUFACTURER SHOULD ISSUE A RECALL ON THESE PARTS, AS THEY HAVE A VERY BAD RELIABILITY.
I HAD JUST STOPPED IN DRIVEWAY IN MY HOUSE AFTER A 15 MILE DRIVE FROM MY OFFICE WHEN I TRIED TO OPEN THE DOOR, THE HANDLE FLAPPED ABOUT BUT DID NOT ENGAGE THE LOCK TO OPEN THE DOOR. I HAD TO START THE CAR AGAIN, ROLLED DOWN THE WINDOW (GLASS) BEFORE I COULD OPEN THE DOOR USING THE OUT SIDE HANDLE. THE LOCAL MERCEDES BENZ DEALER AND THE MERCEDES BENZ USA REPRESENTATIVE INFORMED THAT I HAVE TO REPLACE THE WHOLE DRIVER'S SIDE DOOR AT A COST OF $708 AFTER THE LOCAL DEALER DISCOUNT. MERCEDES BENZ HAS INSTALLED A PLASTIC HANDLE AS A DOOR HANDLE BUT REQUIRING BUYERS TO PURCHASE A WHOLE DOOR WHEN THE PLASTIC HANDLE BREAKS. IS THIS ALLOWED? EVEN IF THIS IS ALLOWED IS IT GOOD FOR THE CUSTOMERS? WHAT CAN YOU DO ABOUT THIS? AS FAR AS I AM CONCERNED THEY HAVE LOST A FOUR-TIME MERCEDES BENZ CUSTOMER. BUT I WANT OTHERS NOT TO GET CAUGHT IN THIS MONEY-PIT. PLEASE HELP.
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING WHEEL LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
WHEN TRYING TO EXIT THE VEHICLE, USING THE DRIVER INTERIOR DOOR HANDLE, THE HANDLE NO LONGER ENGAGES TO OPEN THE DOOR. THE DRIVER MUST ROLL DOWN THE WINDOW TO RELEASE THE DOOR FROM THE OUTSIDE TO EXIT THE VEHICLE. IN THE EVENT OF AN EMERGENCY WHERE THE VEHICLE ELECTRICAL SYSTEM WAS NOT WORKING, THE DRIVER WOULD BE UNABLE TO LEAVE THE VEHICLE.
I HAVE 2010 MERCEDES BENZ C300, MY STEERING LOCK FAILED RECENTLY. THIS IS A VERY COMMON FAILURE AMONG C300 MODELS (2008 TO 2013). QUITE A FEW CARS ARE VULNERABLE TO THIS FAILURE AROUND 5 YEAR MARK. MANUFACTURER SHOULD ISSUE A RECALL ON THESE PARTS, AS THEY HAVE A VERY BAD RELIABILITY.
DRIVER'S SIDE INNER DOOR HANDLE CABLE CONNECTOR BROKE. CANNOT EXIT CAR FROM INSIDE AND MUST ROLL DOWN WINDOW AND OPEN DOOR FROM OUTSIDE. COULD BE A PROBLEM IN THE EVENT OF AN EMERGENCY. THIS IS A COMMON PROBLEM WITH MERCEDES BENZ ON MULTIPLE DISCUSSION FORUMS.
A LITTLE LESS THAN A YEAR AGO MY DRIVER SIDE INNER PARKING LIGHT BULB FAILED, AND ABOUT A WEEK LATER THE PASSENGER SIDE INNER PARKING LIGHT BULB FAILED AS WELL. WHEN I WENT TO REPLACE THEM, THE BULB AND HEADLIGHT ASSEMBLY SHOWED VISIBLE DAMAGE FROM WHERE IT APPEARED AS IF BOTH BULBS CAUGHT ON FIRE AND MELTED INTO THE HEADLIGHT ASSEMBLY, PERMANENTLY DAMAGING BOTH DRIVER AND PASSENGER HEADLIGHT ASSEMBLIES. THERE WAS THE PRESENCE OF CHARRING ON THE BULB SOCKET AS WELL. I TOOK THE VEHICLE TO THE LOCAL MERCEDES BENZ DEALERSHIP AND THEY STATED THERE WAS NOTHING THEY COULD DO EXCEPT TO REPLACE BOTH HEADLIGHT ASSEMBLIES. IF IT WERE MERELY ONE BULB THAT FAILED IN THIS MANNER, I WOULD HAVE CHALKED IT UP TO MAYBE A FAULTY BULB OR SOCKET, BUT IT IS VERY ODD THAT IT OCCURRED ON BOTH INNER PARKING LIGHT ASSEMBLY. FORTUNATELY
LUCKILY I TOOK CAR IN FOR A SAFETY CHECK AND BELT TENSIONER WAS FOUND TO BE SHREDDING. IT SHOULD LAST LONGER THAN THIS AND IS A SAFETY HAZARD. THIS EXTRA VISIT TO THE DEALER MAY HAVE SAVE ME FROM HAVING AN INCIDENT. I OTHERWISE NEVER WOULD'VE KNOW THE BELT WAS SHREDDING. *TR
THE MERCEDES BENZ C 300W4 2010 HAS A PROBLEM WITH THE INSIDE DOOR LATCH.THE VEHICLE WAS BOUGHT AS A CERTIFIED PREOWNED FROM THE DEALER IN 2013. IT HAS LESS THAN 15000 MILES. I TOOK IT TO THE DEALER TODAY THEY KNEW WHAT WAS WRONG IMMEDIATELY. COST TO REPAIR APPROX. $1000. LOOKING ON LINE I FOUND NUMEROUS PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. THERE IS AN OBVIOUS DESIGN FLAW THAT MERCEDES IS NOT WILLING TO ACCEPT. WHAT HAPPENS IN AN EMERGENCY IF YOU NEED TO GET OUT OF THE CAR AND THE HANDLE BREAKS? IN MY HUMBLE OPINION THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. *TR
NO WRECK OR OTHER INCIDENT, BUT I HAVE BEEN NOTIFIED OF RECALL BY LETTER, BUT THE AIRBAGS HAVE NEVER BEEN REPAIRED. I NEVER RECEIVED ANOTHER LETTER STATING TO BRING MY VEHICLE IN. TK HOLDINGS, TAKATA CORPORATION ALSO SENT ME A NOTICE OF CHAPTER 11 FILING.
I BOUGHT MY MERCEDES BRAND NEW, AND THERE SEEMS TO BE MULTIPLE PEOPLE WITH SAME ISSUE. I HAVE A LITTLE OVER 40000 MILES, AND MY CAR IS HAVING STARTING ISSUES. I TURN THE KEY, AND EVERYTHING COMES ON BUT THE CAR WON'T START, AND GOES INTO AN EMERGENCY COOL DOWN MODE WITH THE ENGINE FANS TURNING ON FULL BLAST. IT MAY BE THE ELECTRONIC IGNITION SYSTEM (EIS) THAT A LOT OF OTHER PEOPLE WHO HAVE THE SAME ISSUE MENTION. MERCEDES NEEDS TO DO A RECALL, AS THIS SEEMS TO BE A SYSTEMIC PROBLEM. *TR
I WAS DRIVING THE CAR AND JUST STOP IN THE MIDDLE OF THE STREET, I ALMOST HAD AND ACCIDENT. I TOOK MY CAR TO MY MECHANIC, HE CAN'T FIXED, THE DEALER NEED TO DO THE JOB FOR TREE TIMES MORE. THAN MY MECHANIC. THIS IS UNFAIR! I BUY MY CAR IN 2012 ORIGINAL MILEAGE 10000MILES. TO MY KNOWLEDGE IS TO LOW VERY MILEAGE FOR HAVING THIS TYPE A PROBLEM. *TR
THE DOOR HANDLES ARE BROKEN ON 3 DOORS CAUSING THE DOOR PANELS TO BE REPLACED THIS REALLY NEEDS TO BE LOOKED INTO BY MERCEDES AND RECALLED A MERCEDES IS A HIGH END VEHICLE AND SHOULD NOT HAVE THESE TYPE OF ISSUES
I DROVE 500 MILES FROM CHICAGO TO MISSISSAUGA, ONT. CANADA. TRIP WAS UNEVENTFUL. THE DAY AFTER I DROVE THE CAR TO A HONDA CAR DEALERSHIP , IRONICALLY, TO LOOK FOR A CAR FOR A RELATIVE AND PARKED. RETURNING ONE HOUR LATER I WAS ABLE TO OPEN THE DOORS WITH THE REMOTE BUT WHEN I TRIED TO START THE CAR EVERYTHING EXCEPT FOR THE RADIO WENT DEAD. THE CAR WAS TOWED TO THE MERCEDES DEALERSHIP 7 KILOMETERS AWAY. THE PROGRAMMED PART HAD TO BE ORDERED SO IT TOOK TWO BUSINESS DAYS TO GET MY CAR BACK AT A COST OF $1071US. IT WAS TROUBLING TO REFLECT ON THE POSSIBILITY THAT THIS COULD HAVE HAPPENED ON ONE OF THE REST AREAS I STOPPED AT IN THE MIDDLE OF NOWHERE ALONG THE ROUTE. I CAN'T DECIDE WHETHER I WOULD RATHER NOT HAVE THIS SYSTEM AND HAVE MY CAR STOLEN OR LEFT STRANDED WITH THE NEAREST TOWN MILES AWAY. THE DEALERSHIP SAID THE SYSTEM JUST MALFUNCTIONED JUST LIKE A LIGHT WOULD BLOW OUT. NOT GOOD ENOUGH SYSTEM FOR AN EXPENSIVE CAR. THANKS FOR YOUR INVOLVEMENT. *TR
Data synced from NHTSA on May 4, 2026