NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Mercedes-Benz C-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS).
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SOUTH ORLANDO (4301 MILLENIA BLVD, ORLANDO, FL 32839, (407) 374-0033) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DEALER MERCEDES BENZ OF PORTLAND (971-340-4573,1605 SW NAITO PKWY, PORTLAND, OR 97201) WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER MAY PROVIDE THE REMEDY TO SCHEDULE AN APPOINTMENT TO RECEIVE THE PART FOR THE RECALL REPAIR, SO THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE MAY BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT WAS NOT PROVIDED AN OPTION OF A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PARTS AVAILABILITY TO SERVICE THE RECALL REPAIR FOR THE AIR BAG SYSTEM WITH THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN ACCELERATING, THE CAR WILL JUST LOSE ALL POWER AND STOP ACCELERATING. THIS THROWS YOU FORWARD AND KILLS POWER TO THE ENGINE PREVENTING YOU FROM SPEEDING UP. IT THEN GOES INTO LIMP MODE AND HAVE TO RESTART THE CAR SEVERAL TIMES BEFORE EXITING LIMP MODE. WHEN TAKING THE CAR TO THE DEALER THEY SAY IT JUST DETECTS A FUEL ERROR AND STOPS THE ENGINE TO PREVENT DAMAGE. THIS HAPPENED ONCE ON A HIGHWAY AND ONCE ON A CITY STREET AS I WAS TURNING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE PARTS WOULD NOT BE AVAILABLE UNTIL AUGUST 2020(ALMOST 1YR AND 6MONTHS) AFTER THE ORIGINAL RECALL. *TR
TAKATA RECALL. LETTER SAYS MY CAR MIGHT KILL ME OR PASSENGERS BUT THERE IS NO REMEDY. WFT AM I SUPPOSED TO DO WITH A CAR THAT I AM AFRAID TO DRIVE. THE AUTHORIZED DEALER IS UNABLE TO FIX IT. THIS IS UNACCEPTABLE. I WILL BE CONTACTING A LAWYER NEXT. THEY HAVE KNOWS ABOUTTHJIS FOR YEARS AND ARE JSUT NOW NOTIFYING ME. SOUNDS LIKE A GREAT LAWSUIT.
TAKATA RECALL - ITS'S BEEN 3 YEARS AND NO REMEDY HAS BEEN PROVIDED BY MB MANUFACTURER RECALL NUMBER2018030004 NHTSA RECALL NUMBER18V043 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE OCT 16,2017 MANUFACTURER RECALL NUMBER2017120022 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE
TAKATA RECALL: MERCEDES BENZ KEEPS POSTPONING THE DATE WHEN THEY "WILL GET PARTS." IT'S BEEN YEARS AND NOW THEY SAY THEY CAN'T FIX IT UNTIL 2020.
"TAKATA RECALL." I RECEIVED A NOTICE FROM MBUSA, IMPORTANT SAFETY RECALL INTERIM NOTICE TO REPLACE PASSENGER SIDE AIRBAG MODULE, MBUSA RECALL #2019010001 - PND TAK PHASE 4
PROBLEMS WITH DRIVESHAFT BREAKING. I WAS LEAVING THE PARKING LOT AND THE WHEEL STARTED MAKING A LOUD SQUEAKING NOISE. I WAS ONLY DRIVING A ABOUT 10-15 MILES. AS I PULLED OUT OF THE PARKING LOT AND STARTED TO GO FASTER THE NOISE GOT LOUDER. I WAS ABLE TO DRIVE HOME. THE NEXT DAM I TOOK THE VEHICLE TO DEALERSHIP AND WAS TOLD BY THE MECHANIC THAT DRIVESHAFT WAS BROKEN.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SCHUMACHER EUROPEAN (18530 N SCOTTSDALE RD, PHOENIX, AZ 85054) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN DEVERS AUTOHAUS OF SYLVANIA (LOCATED AT 5570 MONROE STREET DRIVEWAY 1, SYLVANIA, OH 43560, (888) 847-9535) WAS CONTACTED BY PHONE AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED SINCE JUNE OF 2019. SINCE THEN, THE TURN SIGNAL LIGHTS WERE INOPERABLE. THE CONTACT STATED THAT MERCEDES-BENZ OF SILVER SPRING (LOCATED AT 3301 BRIGGS CHANEY RD, SILVER SPRING, MD 20904, (877) 658-3780) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF EDISON (LOCATED AT 123 MAIN ST, EDISON, NJ 08817, (732) 549-6606) AND MERCEDES-BENZ OF EDISON (LOCATED AT 910 US-1, EDISON, NJ 08817, (732) 394-1870) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2018. THE CONTACT SPOKE WITH TWO MERCEDES-BENZ DEALERS: DOWN TOWN LA MOTOR (1801 SOUTH FIGUEROA STREET, LOS ANGELES, CA 90015, (213) 748-8951) AND FLETCHER JONES MOTORCARS (3300 JAMBOREE ROAD, NEWPORT BEACH, CA 92660, (940) 718-3231) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
HELLO, MY INSURANCE COMPANY HAS NOTIFIED ME THAT THEY WILL BE REMOVING MY VEHICLE FROM MY POLICY AS IT CANNOT BE REGISTERED IN CANADA DUE TO THIS OUTSTANDING RECALL. I WAS NOTIFIED OF THIS RECALL ABOUT 1 YEAR AGO AND PARTS ARE STILL NOT AVAILABLE. THIS IS UNACCEPTABLE. HOW LONG ARE PEOPLE SUPPOSED TO WAIT TO HAVE A NECESSARY RECALL FOXED? NOT TO MENTION UNSAFE! I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR 8 MONTHS DUE TO THIS RECALL. THIS IS VERY DISHEARTENING AND UNRELIABLE OF MERCEDES BENZ. I HAVE CONTACTED HE COMPANY MANY TIMES AND THEY NEVER HAVE AN ANSWER OF WHEN IT IS READY AND KEEP CHANGING THE DATE
VEHICLE SHOULD NOT START. WAS LEFT STRANDED. DIAGNOSTICS RETURNED ESL FAILURE. MULTIPLE COMPLAINTS ABOUT THIS PROBLEM FROM OTHER CONSUMERS.
TAKATA RECALL - THE MANUFACTURER IS NOT MAKING THE AIRBAG REPLACEMENT AVAILABLE RENDERING 2 OF MY VEHICLES UNSAFE FOR PASSENGERS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE REMEDY WAS UNAVAILABLE. THE DEALER WAS UNSURE OF WHEN THE REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SILVER SPRING (LOCATED AT 3301 BRIGGS CHANEY ROAD, SILVER SPRING, MD 20904, 877-658-3780) AND THE MANUFACTURER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF FAIRFIELD AT 203-712-0538 (LOCATED IN FAIRFIELD, NJ) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA AIR BAG RECALL #19V010, MERCEDES BENZ RECALL #2019010001 HAS BEEN ACTIVE AND I WAS NOTIFIED OVER 1 YEAR AGO IN JANUARY 2019. I'VE CONTACTED LOCAL DEALERSHIP. (PLAZA MERCEDES BENZ) IN ST LOUIS, MO SEVERAL TIMES. THEY SAY THAT SINCE IT'S PHASE 4, I NEED TO WAIT FOR PARTS BEING AVAILABLE. CAN YOU UPDATE ME ON WHEN THE PARTS TO FIX THE RECALL WILL BE AVAILABLE? *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ALEXANDRIA (200 S. PICKETT ST, ALEXANDRIA, VA 22304, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. *BF*JB
TAKATA RECALL I BOUGHT MY 2013 MERCEDES C250 USED IN 2016 IN ROCHESTER NY. THE CAR WAS ORIGINALLY SOLD AS A NEW CAR IN FLORIDA AND WAS THERE FOR IT'S FIRST THREE YEARS. THIS PUTS ME AT A HIGHER RISK LEVEL FOR A DANGEROUS AIR BAG. I BELIEVE YOUR SYSTEM ONLY TRACKS CURRENT LOCATION AND DOES NOT TAKE INTO ACCOUNT THE CARS HISTORY. I AM IN A ZONE C BUT THE CAR HAS SIGNIFICANT TIME IN ZONE A. I AM REQUESTING THAT I BE GIVEN PRIORITY FOR THE REPLACEMENT AIR BAG. MY CAR SHOULD HAVE BEEN SERVICED WITH THE REST OF THE ZONE A CARS IN 2017. IT IS NOW EARLY 2019 WITH NO RESOLUTION IN SIGHT. MY LOCAL MD DEALER HAS GIVEN ME NO SATISFACTION ON THIS ISSUE AND APPEARS HELPLESS TO MAKE THINGS RIGHT.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MERCEDES BENZ HAS RECALLED MY VEHICLE, HOWEVER, REFUSING TO REPAIR IT AS THEY CLAIM THERE IS NO FIX YET AVAILABLE TO THE PASSENGER'S SIDE FRONT AIRBAG. CAN YOU ASSIST IN GETTING MERCEDES TO TAKE ACTION IN GETTING THIS VEHICLE REPAIRED? I AHVE BEEN PATIENTLY WAITING FOR MORE THAN ONE YEAR TO GET THIS ISSUE RESOLVED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FLETCHER JONES IMPORTS (7300 W SAHARA AVE, LAS VEGAS, NV 89117 (702) 364-2700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF OAKLAND (2915 BROADWAY, OAKLAND, CA 94611, (510) 832-6030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE BEEN HAVING CONSTANT ISSUES WITH THE STEERING AND AIRBAG LIGHTS GOING ON. I WAS ALSO IN A BAD REAR END WRECK IN 2016 AND THE AIRBAGS DID NOT DEPLOY. I HAVE BEEN CALLING SANTANDER CONSUMERS ABOUT THE ISSUE AND THEY DON'T CARE AND ARE STILL MAKING ME PAY MY MORE. THE MERCEDES DEALER HAS SAID THAT THE RECALLS ARE PENDING AND THEY DO NOT HAVE THE PARTS TO FIX THE ISSUE. SO I HAVE STOPPED MAKING PAYMENTS BECAUSE I HAVE A TODDLER AND WILL NOT DRIVE A DANGEROUS CAR AND THE CAR WAS RECENTLY REPOSSESSED LAST WEEK. THE AIRBAG DEPLOY LIGHTS CONSTANTLY STAY ON INDICATING THEY ARE NOT WORKING AND THE STEERING KEEPS LOCKING UP. IT HAPPENS WHEN THE CAR IS PARKED AND IN MOTION.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRE-OWNED MERCEDES BENZ OF ARLINGTON 624 N GLEBE RD, ARLINGTON, VA 22203, (844) 692-3692, AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES BENZ OF RICHMOND (8225 W BROAD ST, RICHMOND, VA 23294, (804)755-9300) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
HELLO, I BOUGHT MY CAR FROM LOCAL DEALER, USED WITH 69K MILES. DELIVERED IT WITH CHECK ENGINE LIGHT. DEALER CLAIMED IT WAS LOW WINDSHIELD WASHER FLUID. I TEST DRIVE IT AND TOOK CAR TO MY HOUSE. AFTER A MONTH, I WENT TO MERCEDES BENZ SERVICE STATION WHERE I FOUND OUT THE CAMSHAFT ADJUSTER IS OUT. COSTING ANOTHER $4900. I RESEARCH MORE ON THIS ISSUE; THIS IS A FLAW IN THE MERCEDES M271 ENGINE. AFTER A CERTAIN AMOUNT OF MILEAGE, THE CAMSHAFT AND TIMING CHAIN HAVE BEEN MALFUNCTIONING IN MOST MERCEDES C250 CARS. MERCEDES DID A RECALL ON IT YEARS AGO THE CAMSHAFT ADJUSTER SOLENOID IS VERY FAULTY AS IT HAPPENS TO MOST C250 VEHICLE OWNERS. THE CHECK ENGINE STAYS ON EVERY DAY, THERE ARE 1000S OF PEOPLE REPORTED THIS ISSUE WITH MERCEDES.
WAITING PARTS FOR SAFETY BELTS ISSUE DEALERS HAVE NOT YET RECEIVED.NO ACCIDENT INVOLVED NO ACCIDENT INVOLVED WAITING FOR REPAIR OR REPLACEMENT OF AIR BAG
AS I WAS DRIVING TO COME TO A STOP AT A LIGHT, THE ENGINE LIGHT CAME ON AND THE ENGINE STOPPED IN THE MIDDLE OF ROAD. LUCKLY I WASN'T ON MAJOR HIGHWAY OR ELSE IT WOULD HAVE BEEN A MAJOR ACCIDENT. AFTER READING FARTHER REPORTS THIS INCIDENT HAS HAPPENED NUMEROUS OF TIME FOR THE SAME ISSUE AND AS WHAT HAPPENED TO ME. MERCEDES DID NOT DO ANY RECALLS OR PUT OUT ANY SAFETY NOTICES TO CUSTOMERS. THIS IS MAJOR SAFETY VIOLATION AND I FEEL THAT THEY DID NOT THINK ABOUT THE SAFETY OF THE CUSTOMERS. I CONTACTED THE MERCEDES HEADQUARTERS AND NOTIFIED THEM OF THIS ISSUE AND THEY HAD NO ANSWER FOR THIS PROBLEM. I FELT MY LIFE WAS IN JEOPARDY BECAUSE OF THE PROBLEM WITH THE MANUFACTURING OF THE MERCEDES ENGINES AS WELL AS THE OTHER CUSTOMERS THAT HAVE BROUGHT UP THIS COMPLAINT. THEY WOULD NOT FIX THE PROBLEM INSTEAD OFFERED A LOUSY INCENTIVE OF $1000 TOWARD NEW VEHICLE OR $500 TOWARD A CERTIFIED PREOWNED VEHICLE. THEN THEY ALSO CHARGED ME $800 TO DIAGNOSE THE PROBLEM. THEN TO TELL ME AFTER THAT THAT IT MIGHT NOT FIX THE PROBLEM AND RECOMMEND A NEW ENGINE. WHY SHOULD I PAY FOR A ENGINE THAT GOES OUT AT ONLY HAVING 110000 MILES ON IT. A TOP CLASS CAR DEALER AND THEIR ENGINES GO OUT AT 110000 MILES. TOTALLY UNACCEPTABLE.
TAKATA RECALL: LOCAL MERCEDES DEALER IN NAPERVILLE IL IS UNABLE TO PROMPTLY REPLACE THE PROBLEMATIC AIR BAG, GIVING POSSIBLE REPLACEMENT DATE OF SOME TIME IN 2020! WE ARE CONCERNED THAT OUR FAMILY WILL BE IN POTENTIAL DANGER FOR ANOTHER 2 YEARS, WE CARRY A CHILD IN OUR CAR! PLEASE FORCE MERCEDES TO PROMPTLY REPLACE THE AIR BAG. THANKS.
DROVE UP TO DESTINATION PLACED THE CAR IN PARK AND TURNED OFF IGNITION WHEN I THEN REACHED FOR THE DOOR HANDLE AND WAS UNABLE TO OPEN THE DOOR. DRIVERS DOOR LATCH/ HANDLE BROKE AND UNABLE TO OPEN DOOR TO GET OUT OF CAR. I TOOK VEHICLE TO DEALERSHIP AND THEY STATED IT WAS NOT A RECALL AND NOT A SAFETY CONCERN AND I WOULD HAVE TO REPLACE THE DOOR WHICH THEY QUOTED ME $1000.00 (LABOR/DOOR). THIS IS A SAFETY CONCERN WHEN YOU CANNOT OPEN THE DOOR WITH WINDOW UP. DEALER STATED THE PART HAS 2 YEAR WARRANTY AND THERE WAS NO ASSURANCE THAT IT COULD HAPPEN AGAIN NOR IF THE OTHER DOORS LATCH/HANDLE WILL BREAK AS WELL.
MERCEDES-BENZ CONTACTED ME ABOUT THE RECALL TO FIX THE ISSUE BUT THE RECALL STATES 'RECALL INCOMPLETE REMEDY NOT YET AVAILABLE'. IF THIS IS THE CASE THEN WHY DID THEY CONTACT ME TO SUPPOSEDLY FIX THE ISSUE?
I HAVE A PENDING RECALL AND CONTACT THE MERCEDES BENZ BUT THEY SAID THIS RECALL WILL NOT BE FIXED UNTIL SEPTEMBER OF 2019. EVEN THEY SAY IS SAFE TO CONTINUE TO DRIVE THIS CAR, I WOULD LIKE TO TRADE-IN, BUT BECAUSE I HAVE THIS RECALL OPEN, I AM HAVING MY CAR DEPRECIATED BY AT LEAST $2,000. I WOULD LIKE TO HAVE THIS RECALL COMPLETED ASAP OR HAVE SOME COMPENSATION BY MERCEDES BENZ DUE TO THE FACT THAT I DON'T FEEL SAFE TO KEEP DRIVING THE CAR AS IS.
MERCEDES RECALL 17V627 MY WIFE HAS A MATCHING C250 AND FILLED WITH YOU MENTIONING MY VIN AS WELL. YOU CAN FIND HER INFORMATION UNDER YOUR COMPLAINT 11149647. WHEN I RETURNED HOME FROM OUT OF STATE WORK, SHE TOLD ME THE STORY OF HER ATTEMPT TO HAVE THE RECALL REPAIRED THE CRITERIA OF "CONCERN" WAS HAVING THE SRS LIGHT COME ON WHICH IT DID IN HER CAR. WHEN SHE GOT TO ARROWHEAD MB IN PEORIA, THEY WANTED A $175 DX FEE PLUS $400 TO PULL HER BUMPER TO POKE AROUND TO SEE IF A LOOSE PLUG WERE THE PROBLEM, AND SHE REFUSED TO PAY IT BELIEVING THEY WERE SIMPLY TRYING TO RECOUP LABOR COSTS OF FIXING A FEDERALLY MANDATED RECALL. WE DECIDED TO USE MY CAR'S ROUTINE SERVICE AS A TEST AS IT IS ALSO UNDER RECALL. NOT ONLY DID THEY WANT THE MAINTENANCE FEE, BUT ANOTHER $3500 FOR WORK THAT I DID NOT ACCEPT. I WENT TO ANOTHER MECHANIC WHO SAID THE WORK ABSOLUTELY DID NOT NEED TO BE DONE AT THAT TIME AND WE BOTH NOW BELIEVE THAT ARROWHEAD IS FALSELY INFLATING OR DIRECTING CUSTOMERS IN AN ATTEMPT TO RECOUP LABOR COSTS OF FIXING A RECALL. MY RECALL WAS REPAIRED. THIS IS NOW TWO TIMES AND I GUARANTEE WE WILL NOT BE BACK WITH MERCEDES IN THE FUTURE, BUT THIS IS A CRIME AND WE WANT IT INVESTIGATED SO NO OTHER OWNER FALLS FOR THIS BAIT AND SWITCH.
TAKATA RECALL FROM YOUR WEBSITE: JAN 10,2016 MANUFACTURER RECALL NUMBER 2018030004 NHTSA RECALL NUMBER 18V043 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE ALMOST 3 YEARS AND THEY HAVE NO REMEDY. THIS IS A DANGEROUS SITUATION THAT SHOULD HAVE BEEN RESOLVED BY NOW.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (W SIMONSON MERCEDES-BENZ, 1626 WILSHIRE BLVD, SANTA MONICA, CA 90403, 855-677-2690) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CAMSHAFT ADJUSTING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
HAD TO REPLACE CAMSHAFT AND CAMSHAFT ADJUSTERS WHICH TOTALED $5,000 IN REPAIRS. TECHNICIAN SAYS THEY WAY IT WAS DESIGNED HAS CAUSED MANY PROBLEMS AND COMPLAINTS WHICH ARE LISTED ONLINE. PLEASE ALSO LET ME KNOW IF THERE IS A BETTER WAY TO GET AN UPDATE ON THIS ISSUE OTHER THAN WRITING A LETTER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C-250. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PALM BEACH LOCATED AT (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 609-0902), WAS CONTACTED AND CONFIRMED THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DOOR PANEL: MY DRIVERS SIDE INTERIOR DOOR HANDLE WILL NOT OPEN THE DOOR. THE MECHANISM BEHIND THE DOOR HAS BROKEN. MY MECHANIC STATED THE ENTIRE DOOR PANEL REQUIRES REPLACEMENT. I SPOKE WITH MERCEDES AND THEY WILL NOT COVER THE COST AND THIS IS A TREMENDOUS SAFETY CONCERN. I SEE THROUGH MY SEARCHES THIS IS KNOWN PROBLEM WITH THIS VEHICLE AND I WOULD LIKE TO KNOW WHY MERCEDES BENZ CORPORATION IS NOT STANDING BEHIND THIS DESIGN FLAW. I BET IF PEOPLE WERE DYING OR DIED FROM THIS SAFETY FLAW IT WOULD BE HANDLED IMMEDIATELY WITH SETTLEMENTS OUTSIDE THE COURTS AND AWAY FROM THE PUBLIC EYE. WHERE IS THE ACCOUNTABILITY FOR THERE PRODUCT?
85000 MILES, REGULAR OIL CHANGES AND MAINTENANCE, DID NOT DRIVE FOR 8 MONTHS, AFTER 1 MONTH OF DRIVING, ENGINE WOULD NOT START AT TIMES AND SOUNDED STRANGE WHEN CRANKING ENGINE WOULD EVENTUALLY START AND RUN O.K., TOOK VEHICLE TO DEALERSHIP AFTER 2ND OCCURENCE, ACCELERATION HAS ALWAYS LAGGED SINCE PURCHASED-TURBO LAG ??? DEALERSHIP SAID PROBLEM WAS INTERNAL WITH CAM TENSIONER POSSIBLY