2014 Mercedes-Benz C-Class Complaint Log

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECIEVED A RECALL NOTICE FOR TAKATA AIRBAGS IN FEBRUARY OF 2019. MERCEDES SAYS THAT YOU GUYS ARE THE HOLDUP WITH REPLACEMENT PARTS. AS THE LETTER STATES THAT I AM BASICALLY USING MY VEHICLE AT MY OWN RISK UNTIL REPLACEMENT HAS BEEN MADE, I WANT A RECORD OF MY UNHAPPINESS AND FEAR. MY LOVED ONES RIDE IN THIS CAR WITH ME AND I FEEL AS THOUGH I AM PUTTING THEM AT UNNECESSARY RISK. UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C-250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL 33169, (305) 707-0147) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART SHOULD BE AVAILABLE IN MAY OF 2020. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF AKRON (1361 E MARKET ST, AKRON, OH 44305, (330) 733-7511) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 295-3136) AND HOEHN MOTORS MERCEDES-BENZ (5475 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 438-4454) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT REQUESTED A LOANER VEHICLE, BUT WAS DENIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIRBAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF MONTEREY LOCATED AT (498 FREMONT ST, MONTEREY, CA 93940, (831) 375-2456) WHO INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT CONTACTED THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS NOTIFIED IN FEBRUARY 2019 THAT CAR NEEDED THE AIR BAGS REPLACED! HERE A YEAR AND A HALF LATER THEY STILL DON'T HAVE THE PARTS! I THINK THEY ARE LIEING TO ME!

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH ORLANDO (4301 MILLENIA BLVD, ORLANDO, FL 32839, (877) 754-1476) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 19V010000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERRY CULLEN SOUTHLAKE CHEVROLET LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (678)271-8933, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT ALSO STATED THAT SHE COULD SMELL AN ODOR OF RUBBER COMING FROM THE VEHICLE HOWEVER, WAS UNCERTAIN IF THE ODOR WAS RELATED TO THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO KEYES EUROPEAN MERCEDES-BENZ (LOCATED AT 5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 574-5053) WHO STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL INFORMATION: PASSENGER SIDE AIR BAG SUMMARY: MERCEDES-BENZ USA IS RECALLING CERTAIN MY 2010-2017 C-CLASS, GLK-CLASS, SLS-CLASS AND E-CLASS COUPE MERCEDES-BENZ VEHICLES EQUIPPED WITH PASSENGER-SIDE FRONTAL AIRBAGS AFFECTED BY THE DEFECT DECISION OF TK HOLDINGS, INC. (TAKATA). UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF TUCSON AT 520-886-1311 (LOCATED AT 6350 E GRANT RD, TUCSON, AZ 85715) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTHLAKE, 10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-4833) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK PLACE MOTORCARS OF FORT WORTH (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, (817) 263-3600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED HENDRICK MOTORS OF CHARLOTTE MERCEDES-BENZ AT 704-909-6941 (LOCATED AT 5201 E INDEPENDENCE BLVD, CHARLOTTE, NC) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WEST HOUSTON (1025 HWY 6, HOUSTON, TX 77079, (281) 492-5800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. WHILE DRIVING 30 MPH AND SWITCHING LANES, THE HORN FAILED TO SOUND WHEN IT WAS PRESSED AND THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCKVILLE CENTRE (110 W GRAHAM AVE, HEMPSTEAD, NY 11550, (516) 665-1551) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JANUARY 18, 2019. MERCEDES-BENZ OF BEVERLY HILLS (400 FOOTHILL RD, BEVERLY HILLS, CA 90210, (310) 860-4460) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIRS AND WOULD NOT BE AVAILABLE FOR SIX YEARS. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN FRANCISCO AT 877-554-6016 (LOCATED AT 500 8TH ST, SAN FRANCISCO, CA 94103) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ACCORDING TO MERCEDES-BENZ'S RECALL WEBSITE SPECIFICALLY FOR TAKATA AIRBAG RECALLS (HTTPS://WWW.MBUSA.COM/EN/RECALL/TAKATA-RECALLS), THE PARTS FOR MY VEHICLE WILL NOT BE AVAILABLE UNTIL AUGUST 2020. THE RECALL WAS REPORTED ON JAN 18, 2019. THIS TIME FRAME OF ALMOST 2 YEARS IS UNACCEPTABLE.

A RECALL NOTICE WAS ISSUED A YEAR AGO FOR THIS VEHICLE DUE TO THE TAKATA AIRBAG RECALL. MERCEDES STILL HAS NO INFORMATION AS TO WHEN A FIX FOR THIS ISSUE WILL BE AVAILABLE. I DO NOT FEEL SAFE DRIVING THIS CAR WITH A PASSENGER IN THE FRONT SEAT UNTIL THE AIRBAG IS REPLACED. THERE DOES NOT SEEM TO BE ANY SENSE OF EMERGENCY ON THE PART OF MERCEDES TO RECTIFY THIS SITUATION.

2014 MERCEDES C 250 1) SMELLS OF STRONG FUEL FUMES INSIDE AND OUTSIDE OF VEHICLE 2) STALLS WHEN ATTEMPTING TO PASS VEHICLES OR ACCELERATE SOMETIMES 3) RED PAINTING HAS CLEAR COAT FINISH PEELING 4) CAR SMELLS LIKE SPOILED MILK / MILDEW DURING SUMMER MONTHS WHEN AIR CONDITIONER IS STARTING

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V627000 (AIR BAGS) AND 19V010000 (AIR BAGS). MERCEDES-BENZ OF WINSTON-SALEM (LOCATED AT 691 JONESTOWN RD, WINSTON-SALEM, NC 27103, (336) 760-4580) STATED THAT THE PARTS WERE NOT AVAILABLE AND EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000(AIR BAGS). PEPE MOTORS (50 BANK ST SUITE 1, WHITE PLAINS, NY 10606, 914-949-4000) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING KEELER MOTOR CAR COMPANY(111 TROY SCHENECTADY RD, LATHAM, NY), THE AUTOMASTER (3328 SHELBURNE RD, SHELBURNE, VT), AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE RECALL ON MY VEHICLE'S AIRBAG WAS ANNOUNCED OVER A YEAR AGO, AND THE PARTS ARE STILL NOT AVAILABLE. SINCE THE ISSUE COULD LEAD TO FATAL INJURY, I DON'T BELIEVE THAT THIS IS BEING HANDLED IN A TIMELY MANNER, ESPECIALLY SINCE A REMEDY IS STILL NOT AVAILABLE.

I RECIEVED A RECALL ON MY VEHICLE FOR ELECTRICAL GROUNDING AND INADVERTANT AIRBAG DEPLOYMENT. HOWEVER DESPITE MULTIPLE CALLS TO THE LOCAL MERCEDES BENZ SERVICE CENTER FOR THE LAST PAST ONE MONTH, I WAS TOLD THE "PART" WAS NOT AVAILABLE AND THAT THEY WERE WAITING FOR IT FROM THE COMPANY. I FEEL ONE MONTH IS QUITE A LONG TIME TO GET A"PART" WHICH IS O A RECAL SAFETY ISSUE. I WONDER IF YOU COULD PLEASE DO THE NEEDFUL

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHEN THE CONTACT PRESSED THE PUSH START BUTTON, IT TOOK APPROXIMATELY ONE MINUTE TO START THE ENGINE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST THREE MONTHS ON A DAILY BASIS, BUT WAS NOW OCCURRING APPROXIMATELY FOUR TIMES PER DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TIMING CHAIN AND CAM SHAFT FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN RECALL REGARDING THE AIR BAGS (MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS)). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251, (480) 409-0409) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DOOR HANDLE BREAKS FROM THE INSIDE, CAUSE IT TO BECOME COMPLETELY NON-FUNCTIONAL. PASSENGERS CANNOT GET OUT OF THE CAR FROM THE INSIDE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACK INGRAM MOTORS (227 EASTERN BLVD MONTGOMERY, AL 36117, (334) 277-5770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR LATCH MALFUNCTIONED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT ROLLED DOWN THE DRIVER'S WINDOW AND USED THE EXTERIOR DOOR HANDLE TO EXIT THE VEHICLE. MERCEDES-BENZ OF MARION (2604 WEST DEYOUNG STREET, MARION, ILLINOIS 62959, (618) 997-1313) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DRIVER'S DOOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,500.

I WAS DRIVING ON THE FREEWAY AT AROUND 9AM CST HEADED TO DFW AIRPORT WHEN ALL OF A SUDDEN I JUST HEARD A LOUD BANG. I IMMEDIATELY FELT PRESSURE IN MY EARS AND IT NOW FELT LIKE THERE WAS A WINDOW OPEN. HAVING PULLED OUT TO A SAFE SPOT ON THE SIDE OF THE FREEWAY TO INSPECT THE VEHICLE, I WAS SHOCKED TO SEE THE SUNROOF GLASS IS WHAT HAD EXPLODED.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING AT AN UNKNOWN SPEED, THE SRS INDICATOR SUDDENLY ILLUMINATED. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) IN OCTOBER OF 2017. AFTER NOTIFYING THE DEALER (FLETCHER JONES MERCEDES-BENZ IN LAS VEGAS, NV), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE SRS INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER SEVEN MONTHS AGO. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND CAUSED THE CONTACT TO SUSTAIN RIB INJURIES AND A BROKEN TOE, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF THE INJURIES TO THE OTHER DRIVER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO COLLISION CENTER. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

I WAS IN A HEAD ON COLLISION AND THE AIRWAY DID NOT DEPLOY

MY STEERING WHEEL STARTED TO CLICK WHEN I TURNED IT, DIDN'T THINK ANYTHING OF IT. I WAS RECENTLY PULLING INTO A PARKING SPOT AND MY STEERING WHEEL MADE A LOUD POP AND GOT STUCK, THEN A LOUD CRACK AGAIN AND STARTED TO WORK. IT STILL CLICKS AND NOW MY PASSENGER AIRBAG LIGHT IS ON PERMANENTLY. I WENT TO THE DEALERSHIP IN OXNARD AND THEY SAID IT WOULD BE 175 TO CHECK ABOUT THE AIRBAGS EVEN THOUGH THERE IS A RECALL. THEY ALSO SAID THEY DON'T HAVE THE PARTS NEEDED TO MY STEERING WHEEL. I DO NOT FEEL SAFE AT ALL DRIVING THIS CAR. THE HORN DOESN'T WORK AND NEITHER DO ANY OF THE BUTTONS ON MY STEERING WHEEL.

THERE HAVE BEEN TWO RECALLS ON MY CAR THAT ARE SAID TO BE DANGEROUS AND EVEN DEADLY, YET MERCEDES HAS NOT HAD PARTS TO FIX MY CAR TO A SAFE CONDITION FOR MONTHS AND STATE IT WILL YEARS BEFORE THEY WILL HAVE THE PARTS (2020). THIS IS AN UNREASONABLY DANGEROUS SITUATION THEY HAVE PLACED ME IN AS A PAYING CUSTOMER AND IS A BREACH OF ACCEPTABLE STANDARDS. TWO RECALLS ARE CURRENTLY THREATENING MY LIFE AND THE LIFE OF ANY PASSENGER WHEN THE CAR IS UTILIZED, A SHORT IN THE STEERING COLUMN CAN CAUSE THE AIRBAG TO BLOW AT ANY TIME AND A DEFECTIVE AIRBAG ON PASSENGER SIDE CAN SEND SHRAPNEL FLYING THAT IS REPORTED TO BE A POSSIBLE CAUSE OF DEATH OR SERIOUS INJURY. MERCEDES ONLY APOLOGIZES CLAIMING THEY HAVE NO PARTS AND NO WAY TO MAKE MY CAR SAFER BY DISABLING MECHANISMS FROM BOTH RECALLS TO MAKE MY CAR SAFER.

I WAS STOPPED IN FRONT OF MY GARAGE (WAITING FOR THE DOOR TO GO UP). WHEN I LIGHTLY PRESSED ON THE GAS PEDAL TO PULL IN, THE ENGINE ROARED AND THE CAR SUDDENLY LEAPED FORWARD AT A VERY HIGH RATE OF SPEED, GOING THRU MY DETACHED GARAGE WALL. THE ACCELERATOR PEDAL STUCK AND I COULD NOT GET THE CAR TO STOP. I HAVE PULLED INTO THIS GARAGE THOUSANDS OF TIMES AND KNEW THIS WAS THE CAR. SLAMMING ON THE BRAKES COULD NOT STOP THE CAR BECAUSE IT WAS ACCELERATING TOO QUICKLY. HITTING THE BRICK FACADE OF THE CONDOMINIUM, BEYOND THE DETACHED GARAGE WAS THE ONLY THING THAT STOPPED THE CAR. NO AIRBAGS DEPLOYED, WHICH I THOUGHT THEY SHOULD HAVE BECAUSE OF THE IMPACT. EVEN THOUGH I ONLY TRAVELED APPROXIMATELY 30 FEET, THE CAR ACCELERATED SO QUICKLY, IT TOTALED THE CAR. THE CAR IS CURRENTLY UNDER RECALL AS OF NOVEMBER 2017, FOR A STEERING COLUMN ISSUE, WHICH INCLUDES IMPROPERLY GROUNDED COMPONENTS AND THE STEERING COLUMN CLOCK SPRING BEING BROKEN ISSUE RELATED TO THE AIRBAGS DEPLOYING WHILE DRIVING THE CAR. I HAVE TIRED SEVERAL TIMES TO HAVE THE CAR REPAIRED AND HAVE BEEN TOLD THE MERCEDES DEALERSHIP STILL DOES NOT HAVE THE PART. PER THE DEALERSHIP AND MERCEDES, I WAS ADVICED I WOULD RECEIVE A LETTER WHEN IT WAS AVAILABLE. I PURCHASED THE CAR USED AND HAVE SINCE FOUND OUT SINCE THIS IS THE THIRD RECALL ON THIS VEHICLE. I BELIEVE IT HAD TO BE SOMETHING WITH EITHER THE ACCELERATOR AUTOMATICALLY ENGAGING. IT WAS ALMOST LIKE THE CRUISE CONTROL QUICKED IN. SINCE IT IS UNDER RECALL FOR THE STEERING WHEEL RELATED ISSUE, I DON'T KNOW IF IT AFFECTED THE CRUISE CONTROL AND CAUSED THIS TO HAPPEN.

THE DRIVER'S SIDE INTERIOR DOOR HANDLE IS DEFECTIVE AND BROKEN. MBUSA REFUSES TO HONOR EXTENDED WARRANTY TO REPLACE DEFECTIVE PARTS.

I OWN A 2014 MERCEDES-BENZ C300. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V627 (AIR BAGS). HOWEVER, THE PARTS TO COMPLETE REPAIR ARE STILL UNAVAILABLE. THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME TO FIX THE PROBLEM AS THE RECALL NOTICE WAS RECEIVED 6 MONTHS AGO. THE DEALER (MANSFIELD MOTOR GROUP 1493 PARK AVE WEST MANSFIELD OHIO 44906) WAS CONTACTED AND HAS AGAIN CONFIRMED THAT THE PARTS ARE NOT AVAILABLE FOR THE RECALL REMEDY. THE VIN TOOL CONFIRMS RECALL PARTS ARE NOT AVAILABLE.

I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR THIS AND IT CLEARLY STATES THAT MERCEDES WILL. HELP!!!!! MY CAR WAS IN MOTION. MY CAR IS STILL AT THE DEALER FOR THIS ISSUE HELP!!

I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE TO DRIVE, THEY RESET A LIGHT THAT DAMSON DESCRIBED FROM REMOVING THE SEAT, IT APPEAR THAT IT HAS CAME BACK ON. IT WAS HERE THE ENTIRE 30DAYS WARRANTY I HAD. IM UPSET! IT WAS SMOKING AND CRACKING AND MAKING ALL SORTS OF NOISE ALONG WITH THE HORN AND BUTTONS DO NOT WORK. MERCEDES SAYS NO WAY TO FIX THIS AND CAN NOT DRIVE THIS UNSAFE CAR. I HAVE NOT HAD THIS CAR 10 FULL DAYS!! ITS STILL THERE. THEY ARE SAYING I SHOULD PAY FOR THIS AND IT CLEARLY STATES THAT MERCEDES WILL. HELP!!!!! MY CAR WAS IN MOTION. MY CAR IS STILL AT THE DEALER FOR THIS ISSUE HELP!!

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN RETRIEVING THE VEHICLE FROM THE DEALER AND THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THREE MONTHS. THE POLICE DEPARTMENT WAS CALLED, BUT A POLICE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE MANUFACTURER INSPECTED THE VEHICLE AND STATED THAT THEY WERE NOT LIABLE FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,200.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL 33169, (305) 707-0147) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT ROLLED FORWARD ONTO THE LAWN. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS PARKED WITH THE KEY IN THE IGNITION, THE INSTRUMENT PANEL DISPLAYED 'CAR WILL ROLL'. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.