2003 Mercedes-Benz E-Class Complaint Log

The contact owns a 2003 Mercedes-Benz E500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed but the pedal was stiff. The vehicle was taken to two dealers where it was diagnosed that the brake pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

I inherited my dad's 2003 Mercedes Benz E320 when he passed away last year. He kept the car in pristine condition. About a month ago while driving it, I noticed a strong smell of gasoline in the cabin of the vehicle. The odor is strong just after filling the tank, and then it disappears at appox. 3 quarters of a tank. This issue has been physically challenging for me, making me dizzy and giving me migraines. I'm also very concerned about the safety issues relating to gasoline fumes inside the car... My understanding is that this is a common issue for the said Mercedes Benz model and year. It is a dangerous parts defect that is unacceptable.

The contact owns a 2003 Mercedes-Benz E-320. The contact stated while driving 30 MPH, the braking system became inoperable. The contact stated that the ABS warning light was illuminated after the failure. The contact stated that the failure was related to TSB: 2005110001. The contact called the local dealer and was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the failure was due to the sensotronic brake control (SBC) braking system. The manufacturer was contacted and the contact was informed that the VIN was not under recall for the failure. The failure mileage was unknown.

MB USA is not honoring Recall 2005110001 for 25 years per NHTSA Bulletin. The Mercedes Benz Representative said that the recall is closed for a 2003 car, but which should not be closed until 2028 for my car. The Mercedes Benz Representative agreed that she does see the car matches the 2003-2006 E class with chassis of A336226 falling between A0- and A7- for the recall. The Mercedes Benz Representative gave no explanation as to why the 25 year recall has closed prior to 2031. The faulty SBC has caused numerous problems. If the recall is not honored, I plan to file a lawsuit against Mercedes. A formal complaint is being filed with the NHTSA for MB USA's lack of adhering to the recall for the full 25 years.

Air suspension in the rear suddenly failed making it impossible to drive, also triggered a red warning of "stop, car too low"

The contact owns a 2003 Mercedes-Benz AMG E55. The contact stated that while driving at an undisclosed speed, he smelled an abnormal gasoline odor inside of the vehicle. After a visual inspection of the rear seats, the contact observed gasoline pooling underneath the rear seats. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: 2008-020001. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2003 Mercedes-Benz E320. The contact stated that there was an abnormal fuel odor throughout the vehicle. Upon inspection, the contact discovered a fuel leak coming from underneath the vehicle, above the fuel tank. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 202,800.

The Alternator died after just over two years from being replaced by Mercedes part and labor causing a loss of electrical power and a loss of brake in the car.

*1. The Fuel Tank and components and/or system failed or malfunctioned. *2. After filling the gas tank, the odor of strong pungent gasoline fumes fills the cabin of the and lingers for some time in the car and garage until the gasoline level goes down after being driven for a few miles. *3The car has been taken to a certified Mercedes Benz Dealership Service Center and was told that the problem was the gas tank and system/components. *4.The car was inspected by a certified Mercedes Benz Dealership Service Center Mechanic *5. There were NO warning lamps or messages on the dashboard or message center on car. The only symptoms of the problem was the strong odor of gasoline fumes after fuel fill ups.

System restraint malfunction seems like it the passenger side airbag won’t let you no if on or of

The contact owns a 2003 Mercedes-Benz E500. The contact stated that there was leakage coming from the driver’s and the passenger’s side sunroof. The contact stated that the vehicle was taken to a local dealer. The contact was informed that the only warranty would be for the module. The contact stated as he was driving the vehicle into the dealer service center the ESP warning light illuminated. The contact stated that after the ESP warning light disappeared, the brake warning light illuminated. The contact stated that when the brake pedal was depressed the vehicle failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 97,648.

Brakes failed

The contact owns a 2003 Mercedes-Benz E500. The contact stated while driving 75 MPH, the air bags on the driver’s side of the vehicle inadvertently deployed without warning. After the air bags were deployed, a message showing an air bag malfunction was displayed on the instrument panel. The contact received medical attention for ringing in his ear from the air bag deployment. The vehicle was not diagnosed because the dealer informed the contact that he had to pay for the diagnostic test. The manufacturer was not contacted. The failure mileage was 65,000.

Everytime I get in my car, the battery is dead! I have purchased several brand new batteries, and the same thing! I purchased a new battery, and my wife and I went on vacation, and as we was headed back home, we began to smell a real foul oder! We stop to the gas station, and looked everywhere, but didn't see anything! As we continue to drive, and turned in the drive way the battery light came on! I opened the trunk, and there was the foul smell, and the battery was so hot it could have caught fire, luckily we was home

I OWN A 2003 MERCEDES BENZ E500. MY WIFE WAS DRIVING THE CAR ABOUT 25 MPH .SHE PUT ON THE BRAKES AND A BRIGHT RED SIGNAL APPEARED ON THE SCREEN AND THE CAR BRAKES FAILED .TO AVOID AN ACCIDENT ,MY WIFE DROVE INTO AN UPHILL PARKING LOT WHERE THE CAR CAME TO A STOP WITHOUT THE CARS BRAKES HELP .AFTER WE CALMED DOWN ,WE CALLED AAA AND HAD THE CAR TOWED TO RIZZOLI'S MECEDEZ REPAIR 702 WEST GRAND AVE GROVER BEACH CA 93433 PHONE NUMBER 805-481-0832 WHICH WAS CLOSED AND THE CAR WAS LEFT IN THEIR PARKING LOT WITH THE KEYS LEFT IN THE DROP BOX .THIS WAS THE CLOSEST MERCEDES REPAIR PLACE WE COULD THINK OF IN OUR STATE OF SHOCK. WE WERE NOTIFIED THAT SBC BRAKE SYSTEM HAD FAILED AND IT WOULD COST $3453.06 TO REPAIR .I FOUND OUT THAT THERE HAD BEEN A 25 YEAR EXTENDED WARRANTY ON THE VIN NUMBER IN QUESTION .AFTER THE REPAIR I STILL NOTICED SOME CUSHIONING OF THE BRAKE PEDAL BUT THE CAR BRAKES DID WORK . RIZZOLIS IS NOT AN AUTHORIZED REPAIR SHOP .I CALLED THE AUTHORIZED DEALER WHERE I PURCHASED THE CAR ALPHONOS ,1423 CALLE JOAQUIN,SAN LUIS OBISPO ,93405 ,805 4382701 PRIOR TO GET THE CARS BRAKES REPAIRED AND THE REPRESENTATIVE I TALKED TO SAID THEY DO NOT HAVE A RECALL LISTED ON THE VEHICLE AND COULD NOT HELP ME . I AM SEEKING REEMBERSEMENT OF THE COST OF REPAIR SINCE THE DEALER I BOUGHT THE CAR FROM WOULD NOT HONOR REPAIRING THE VEHICLE ON THE 25 YEAR WARRANTEE . THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2003 Mercedes-Benz E500. The contact stated while driving approximately 25 MPH, the brakes became inoperable. The brake warning light was illuminated. The vehicle was towed to the local dealer who diagnose the failure to be the Sensotronic Brake Control (SBC) electronic braking system. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.

The contact owns a 2003 Mercedes-Benz E320. The contact stated that after refueling the vehicle there was an abnormal gasoline odor inside the vehicle. The contact removed the rear seat where the fuel tank was located and discovered that fuel was leaking into the vehicle underneath the rear seat instead of going into the fuel tank. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.

After fueling up, a smell of gas occurs. Slight gas puddle forms under the car after every fuel up. Drops gas gauge down and after that no more smell of fuel but still slight puddle of gas after leaving the car parked. Noticed it about a month ago and it seems to get worse. Doesn't seem safe knowing the car is leaking fuel.

The contact owns a 2003 Mercedes-Benz E500. The contact stated while driving 45 mph, the air bag suspension detached from the subframe which caused the shock to lean into the tire. The rear driver’s side wheel ceased turning. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 139,000.

ALMOST IN AN ACCIDENT AS THE AIRMATIC SUSPENSION FAILED. CAR SUDDENLY LOWERED WHILE DRIVING. CHANGED AIR SHOCKED, FAILED AGAIN AFTER 2 YEARS. THIS CAR HAS ONLY LESS 93000 MILES. ALL MECHANICS ACROSS THE BOARD KNOW THIS IS THE PROBLEM MERCEDES HAS REFUSED TO TAKE CARE.

VEHICLE STARTED FLASHING A RED WARNING SIGN WHILE DRIVING AT WHICH POINT I LOST ALL BRAKES IT WAS ONLY RIGHT THAT I USED A RUNAWAY RAMP AT THE MOMENT OTHERWISE THE CAR WOULD HAVE NOT STOPPED. I TURNED OFF THE VEHICLE AND THEN UPON RESTARTING EVERYTHING BRAKE RELATED DISAPPEARED. ALSO THIS HAS HAPPENED A FEW TIMES ALREADY.

WHILE THE VEHICLE WAS ON THE HIGHWAY ON A LONG ROAD TRIP, THERE WAS AN INCREASINGLY LARGE RATTLE WHEN THE VEHICLE WAS UNDER LOAD. EVENTUALLY THE RATTLE STOPPED. THEN WHEN I TRIED TO FILL UP THE CAR WITH GAS, IT LEAKED EVERYWHERE CAUSING A MASSIVE FIRE HAZARD. WHILE THIS WAS PUT UNDER EXTENDED WARRANTY FOR 15 YEARS BY MERCEDES BENZ, A 2003 MODEL IS OUT OF WARRANTY BY 3 YEARS. THIS IS COMPLETELY UNACCEPTABLE AS IT LEFT ME STRANDED IN RURAL MONTANA ON A ROAD TRIP (I'M FROM WA) AND POSED A MASSIVE FIRE HAZARD IN THE BLAZING HEAT OF SUMMER. I HAD TO TOW IT BACK ON A UHAUL TO PREVENT FURTHER DAMAGE TO THE CAR OR A POTENTIAL FIRE. EVEN THE MECHANICS AT A NEAR-ISH (200 MILES AWAY FROM THE MONTANA HIGHWAY I BROKE DOWN ON) WERE HESITANT TO EVEN MOVE THE CAR DUE TO FIRE HAZARD. THIS ISSUE SHOULD HAVE BEEN RECALLED FOR SAFETY REASONS OR BEEN GIVEN A MUCH LONGER EXTENDED WARRANTY. IN ADDITION TO THE SHAKE, NOW THE BRAKES WILL NOT LET GO WHEN I TRY PUT THE CAR IN NEUTRAL. THIS WOULD NORMALLY BE A SEPARATE ISSUE, BUT IF IT CREATES A SPARK NEXT TO THE FUEL ISSUE, IT COULD MEAN THAT THE CAR IS QUITE LITERALLY A BOMB IF DRIVEN. THE WHOLE INTERIOR SMELLS LIKE FUEL AS WELL. MERCEDES SEEMS TO ADMIT THERE IS A PROBLEM BY COMPLYING WITH A CLASS ACTION LAWSUIT AGAINST THE FUEL TANK AND ADDING THE WARRANTY BUT REFUSES TO DO A RECALL OR LONGER EXTENDED WARRANTY DUE TO GREED. THIS CAN CAUSE DANGEROUS SITUATIONS LIKE MY OWN AND EVEN WORSE ONES WHERE THE FUEL MAY IGNITE IN THE FUTURE.

DEALERSHIP FAILED TO FIX AND INSPECT MY SBC PUMP WHICH LEAD TO MY VEHICLE BEING TOTALED AND LOSING ESP.

MZB ISSUED A 25-YEAR-WARRANTY/SAFETY RECALL EXTENSION ON MY 2003 E500 MZB CAR; #2005110001 -FOR THE SENSOTRONIC BRAKE SYSTEM. AROUND AUGUST 2020 I WAS DRIVING ON SURFACE STREET WHEN SUDDENLY THE DASHBOARD STARTED FLASHING RED WARNINGS AND THE SPEED IMMEDIATELY REDUCED AND TRANSMISSION WAS LOCKED IN FIRST GEAR. I WAS ALMOST REAR-ENDED AND MANAGED TO PULL CAR CURBSIDE. I THEN SLOWLY DROVE CAR HOME, AND THE NEXT DAY CONTACTE A MASTER ASE MZB MECHANIC AND HAD CAR TOWED THERE IN TEMECULA. HE DETERMINED THE SBC UNIT WAS THE CAUSE AND EVEN CALLED MZB TEMECULA TO ASSURE THEY HAD THE PART. HE THEN INFORMED ME MY CAR WAS UNDER A 25-YEAR RECALL EXTENSION TO REPAIR THE SAFETY- HAZARD ISSUE. DEALER AND MZB USA REFUSES TO REPAIR - THEY SAY SINCE THEIR COMPUTER DOES NOT SHOW FAULTS, THE CODES THAT THE ASE MASTER MECHANIC ( WHO IS KNOW TO TEMECULA MZB SERVICE MANAGER FOR YEARS) SENT TO THEM DO NOT MATTER...ONLY THEIR SYSTEM CODES. I LIVE IN AN AREA WHERE FREEWAY DRIVES ARE ESSENTIAL AND FREQUENT; A SBC LIMP MODE BREAKDOWN WOULD PUT MINE AND OTHERS LIVES IN DANGER. MZB TEMECULA AND MZB USA IN GEORGIA TOLD ME THAT IS NOT THEIR PROBLEM UNLESS IFTHE SYSTEM GOES DOWN AND I HAVE TOWED TO THEM.

I am in immediate need of a confirmation that Mercedes Benz USA or any dealership performed a Sensotronic Brake Control services on my 2003 E500 Mercedes Benz relative to Safety Recall #2005110001. Is MZBUSA required to report ALL vehicles that were serviced under this recall? Please , if service was completed, provide the dates(s) and place where the work was done. I cannot stress how important this is, and a timely response is VERY relevant to the Court situation about MZBUSA's contention that the SBC pump was replaced.

WHILE THE VEHICLE WAS ON THE HIGHWAY THE CAR LOST POWER. PULLED OVER FOR VISUAL INSPECTION, NOTICED THE FUEL WAS LEAKING RAPIDLY. IMMEDIATELY SHUT OFF THE CAR. HAD VEHICLE TOWED TO LOCAL MERCEDES BENZ DEALERSHIP. DEALER VERIFIED THE TANK WAS LEAKING.

WHEN MY WINDOWS ARE DOWN AND IM DRIVING YOU CAN SMELL GASOLINE VERY STRONGLY IN THE CAR. EVEN WORSE IN THE BACK SEAT AREA. ESPECIALLY IF MY GAS TANK IS FILLED. IM CONSTANTLY GETTING A WARNING TO CHECK THE GAS CAP AND THE GAS LIGHT GOES OFF FLASHING THEN MY CHECK ENGINE LIGHT WILL GO ON.

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT HIT A POT HOLE WHICH CAUSED THE PASSENGER'S SIDE FRONTAL AIR BAG TO DEPLOY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT SPOKE WITH MERCEDES-BENZ OF ATLANTA SOUTH (3775 ROYAL S PKWY, ATLANTA, GA 30349) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN AIR BAG RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *BF CONSUMER STATED SINCE THE INCIDENT, MANUFACTURE SENT A LETTER STATING THERE WAS A RECALL WITH THE AIRBAGS.*JB

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E-320. THE CONTACT STATED THE BRAKES AND SPC WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKES AND SENSORS WERE REPLACED HOWEVER, THE FAILURE RECURRED. WHILE DRIVING AT 35 MPH THE BRAKE PEDAL WAS DEPRESSED HOWEVER BUT FAILED TO SLOW AND STOP THE VEHICLE AS DESIGNED. THE CONTACT USED THE PARKING BRAKE TO STOP THE VEHICLE. ADDITIONALLY, THE BRAKE PEDAL FLUCTUATED. THE VEHICLE WAS TAKEN TO W.I. SIMONSON MERCEDES-BENZ (1626 WILSHIRE BLVD, SANTA MONICA, CA 90403 (855) 677-2690), WHERE IT WAS DIAGNOSED THAT THE SPC RESERVOIR WAS DEFECTIVE, AND HYDRAULIC UNIT ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 216,722.

WHEN GAS TANK IS FULL, I CAN SMELL GAS FROM THE DRIVERS PASSENGER SIDE. WHEN THE GAS TANK IS 3/4TH TANK, THE SMELL DISAPPEARED. AFTER RESEARCH ONLINE THERE MIGHT BE A PROBLEM IN THE RUBBER SEAL IN THE TANK. IT IS A FIRE ISSUE.

I HAVE A 2003 E320 MERCEDES BENZ WITH SBC BRAKE SYSTEM. THE COMPANY HAS ADMITTED HAVING ISSUES WITH THE SYSTEM AND HAS EXTENDED THE WARRANTY TO 25 YEARS ON THE SBC PUMP. MY CAR HAS ON ABOUT 4 OR 5 INCIDENTS GAVE ME A RED WARNING ON MY DASH TO STOP THE VEHICLE AND SEE WORKSHOP. EACH TIME THIS HAPPENS MY BRAKING ABILITY IS SIGNIFICANTLY REDUCED TO THE POINT OF NEEDING A LOT OF DISTANCE TO STOP. I HAVE HAD THE BRAKE SYSTEM FLUSHED, THAT WORKED FOR A WHILE. AROUND JANUARY OF 2018 THE DEALER UPDATED SOME KIND OF SOFTWARE PACKAGE. JANUARY 2020 THE BRAKE ISSUE HAPPEN AGAIN. I AM BEING TOLD THAT UNLESS A CERTAIN DEFAULT CODE IS INDICATED THEY CANNOT REPLACE THE PUMP. I TOLD MERCEDES CUSTOMER SERVICE THAT HOW WILL I KNOW THAT THE NEXT TIME MY BRAKING IS REDUCED WILL BE MY LAST TIME THAT WILL CAUSE DEATH OR PROPERTY DAMAGE TO OTHER DRIVERS OR MY SELF BEFORE THIS DEFAULT CODE COMES UP, A CODE NO ONE WILL TELL ME WHAT IT IS. I WAS TOLD THAT THEY UNDERSTOOD MY CONCERN BUT UNTIL THIS DEFAULT CODE COMES UP THEY CANNOT REPLACE THE SBC . I FIND THAT STATEMENT TO BE NOT CONSIDER OF LIFE AND PROPERTY DAMAGE ON OUR NATIONAL HIGHWAYS

WHEN FILLING FUEL TANK VERY STRONG SMELL OF GAS INSIDE OF CAR AND OUTSIDE. WHEN TO MERCEDES DEALERSHIP AND EXPLAINED THE FAULT AND THEY WANTED $5000 TO CORRECT ISSUE.FOUND OUT THERE WAS A SAFETY RECALL ON THIS ISSUE, AND THEY REFUSED TO EXPEDITE AS THEY SAID IT WAS FOR 15 YEARS AND THAT HAD EXPIRED. NO RECALL NOTICES HAD BEEN SENT TO ME OR THE PREVIOUS OWNER.I HAVE HAD CAR FOR 4 YEARS, PREVIOS OWNER HAD IT FOR 6.CONTACTED HEAD OFFICE IN ATLANTA STILL WOULD NOT COVER THE ISSUE

DEALER CLAIMS MB HAS NO RECALL ON THIS CAR EVEN THOUGH NHTSA HAS A RECALL NUMBER: 19V918 FOR GLASS PANEL DETACHING FROM VEHICLE. PLEASE ADVISE ME OF NEXT STEPS TO GET DEALER COMPLIANCE.

I WAS MAKING A RIGHT TURN ONTO A CITY STREET WHEN I HEARD A CLICK/ CRACK, THE INSTRUMENT PANEL LIT UP, AND THE STEERING WHEEL LOCKED. I WAS NOT ABLE TO STOP THE CAR IN TIME AND HIT A PARKED CAR. THE ENGINE DID NOT TURN OFF WHEN THIS HAPPENED. IT WASN'T A CASE OF THE POWER STEERING FAILING BECAUSE I WAS NOT ABLE TO TURN THE WHEEL AT ALL (I DO KNOW WHAT THAT FEELS LIKE). I PUT THE CAR IN PARK, TURNED OFF THE ENGINE, SURVEYED THE DAMAGE, THEN TURNED THE CAR BACK ON AND WAS ABLE TO REVERSE IT AND PARK THE CAR BEHIND THE ACCIDENT. THE STEERING WAS FINE. AFTER I COLLECTED MYSELF, I DROVE THE CAR AROUND THE BLOCK (RESIDENTIAL AREA) AND SAW THE CAR DROVE FINE, EXCEPT FOR THE FACT THAT I WAS JUST IN AN ACCIDENT. I ENDED UP HAVING THE CAR TOWED BECAUSE THE SERPENTINE BELT WAS RUBBING AGAINST SOMETHING, CAUSING SMOKE, AND I DIDN'T WANT THE BELT TO BREAK. I WAS SLIGHTLY INJURED IN THE CRASH. BECAUSE I WAS TRYING TO TURN THE LOCKED STEERING WHEEL, I INJURED MY RIGHT ELBOW FROM THE IMPACT. MY STOMACH MUSCLES WERE ALSO HURT, PROBABLY DUE TO THE FLEXING OF MY CORE AS I WAS TRYING TO YANK THE WHEEL BACK TO THE LEFT TO AVOID THE ACCIDENT. AS I STATED EARLIER, THESE WERE VERY MINOR INJURIES. THE AIRBAGS DID NOT DEPLOY. THE MAIN REASON I'M REPORTING THIS IS BECAUSE I BOUGHT THIS CAR FOR MY SON TO DRIVE. AND I CANNOT LET HIM DRIVE THIS CAR NOW, KNOWING THAT THIS CAN HAPPEN. THANK GOD HE WASN'T DRIVING AND IT HAPPENED AT LOW SPEED.

MY 2003 E320 SEDAN BATTERIES IS CONSTANTLY DRAINING AFTER THE VEHICLE SITS FOR 6 OR MORE HOURS. I HAVE INCURRED COSTLY EXPENSES IN REPLACING BOTH THE REAR LOAD & FRONT SMALL AUXILIARY BATTERIES TO INCLUDE LABOR COST AT AN AUTHORIZED MERCEDES REPAIR SHOP. OCTOBER 2019 I TRIED TO ACCESS THE CAR USING THE KEY KNOB, HOWEVER NO POWER TO ACCESS THE VEHICLE NOR ACCESS THE TRUNK. NOVEMBER 2019 THE VEHICLE FOG, INTERIOR & REAR TAIL LIGHTS BEGAN TO FLASH ON & OFF AND THE SECURITY ALARM BEGIN TO SOUND WITH A WEAK LIKE BATTERY SOUND WITHOUT THE USE OF THE SMART KEY, DECEMBER 2019 THE SAME OCCURRENCES BATTERIES WERE DRAIN, NO POWER & RECENTLY FEBRUARY 2019 SAME OCCURRENCES NO POWER TO VEHICLE. I HAVE PURCHASED NEW BATTERIES & A NEW ALTERNATOR & STILL THE SAME ISSUES OF BATTERY DRAINING. THE AUTHORIZED MERCEDES REPAIR SHOP HAS CONDUCTED A INSUFFICIENT VOLTAGE TEST & ELECTRICAL TEST TO FIND NO ISSUES? THESE OCCURRENCES HAS COST ME EXCESSIVELY & I WANT MERCEDES BENZ MANUFACTURER TO TAKE RESPONSIBILITY IN A RECALL TO ALL CONSUMERS WITH THIS MODEL EXPERIENCING THE SAME OR SIMILAR ELECTRICAL ISSUES OUT OF THE CONSUMER CONTROL. I PURCHASED THE VEHICLE & EXPECTS MERCEDES TO OWN UP TO THEIR CUSTOMER SERVICE SLOGAN. I REQUEST A RESPONSE FROM MERCEDES HEADQUARTERS TO THOROUGHLY INSPECT MY VEHICLE THEIR DEFECTIVE PRODUCT I PURCHASE & MAKE GOOD ON THIS REOCCURRING BATTERY DRAIN ELECTRICAL ISSUE.

WHAT SHOULD HAVE BEEN A CLASSIFIED AS A TOTAL RECALL TURNED INTO AN EXTENDED WARRANTY, AND AS A RESULT I HAVE LOST $1700. AFTER A BATTLE WITH THE NHTSA, BACK IN 2015 MERCEDES SETTLED TO DO A RETROACTIVE EXTENDED WARRANTY ON CERTAIN 2003-2011 VEHICLES DUE TO HOW MANY PROBLEMS AND SAFETY CONCERNS THERE WERE WITH THE FUEL SYSTEM. UNKNOWN TO ME, NOT RECEIVING ANY LETTERS ABOUT THE ISSUE SINCE PURCHASE, MY CAR WAS OUT OF THE WARRANTY PERIOD BY 3 MONTHS WHEN I GOT A CHECK ENGINE LIGHT. I HAD THE CHECK ENGINE LIGHT READ BY A REPUTABLE GAS-STATION SHOP, AND THEY FOUND AN EVAP LEAK. THIS WAS NO NORMAL HOSE LEAK/GAS CAP OPEN EVAP LEAK. THEY ENDED UP FINDING A MASSIVE LEAK AT THE TOP FUEL PUMP! THERE WAS ACTUALLY DARK PLASTIC/SIGNS OF HIGH-HEAT INSIDE THE GAS TANK (ON THE PUMP). FIRE HAZARD?!? I HAD THE CAR TOWED TO MERCEDES OF WILMINGTON FOR A SECOND EVALUATION BECAUSE IT WAS A TIME BOMB. I WAS QUOTED $2100 TO FIX THE ISSUE FOR A NEW FUEL PUMP AND FUEL SENDER. I FOUGHT WITH MBUSA TO GET IT COVERED FOR TWO WEEKS, BUT MY CAR, AFTER 15 YEARS, WAS OUT OF THE WARRANTY PERIOD! THEY WOULDNT EVEN DROP THE COST DOWN TO $2000 EVEN WHEN I ASKED FOR SOME SORT OF GOOD WILL IF I GOT THE WORK DONE. I NEEDED MY CAR SO I HAD THE CAR TAKEN TO THE MOST REPUTABLE PRIVATE BENZ SHOP IN DELAWARE - "EURO TECH". I PURCHASED AN FCPEURO FUEL PUMP KIT AND HAD THEM INSTALL IT FOR LESS THAN THE DEALER WANTED. THIS SHOULD BE A TOTAL RECALL AND PEOPLE ON THE BIGGEST MB-FAN WEBSITE, MBWORLD.COM, ARE STILL POSTING WEEK AFTER WEEK WITH FUEL PUMP HORRORS! THIS IS WELL DOCUMENTED ALREADY BY YOU GUYS. I AM ALSO SENDING THIS EMAIL TO MBUSA. IF I DON'T HEAR BACK FROM MBUSA I WILL BE SEEKING LEGAL ADVICE. I HAVE SPENT $100 AT SHOP #1, $100 AT THE MB DEALER TO TELL ME 'NO', $1050 IN PARTS, AND $450 IN LABOR, FOR SOMETHING THAT SHOULD BE A RECALL.

BRAKE FAILURE OCCURRED WITH NO PRIOR WARNING. BRAKES ARE ELECTRONICALLY CONTROLLED AND COMPLETE LOSS OF BRAKING OCCURRED WHILE VEHICLE WAS IN MOTION. RED "BRAKE" AND "ABS" LIGHTS IN DASH STARTED FLASHING ALONG WITH CONTINUOUS BEEPING. WAS ABLE TO BRING VEHICLE TO A STOP WITHIN PARKING LOT BY USING PARKING BRAKE. UPON SHUTTING OFF AND RESTARTING ENGINE, VEHICLE REGAINED BRAKING. CAR WILL NOT BE DRIVEN UNTIL ISSUE IS ADDRESSED.

CHECK ENGINE LIGHT GOES ON AND OFF FOR DAYS AT A TIME . BRAKE LIGHTS ON DASH STAY ON ALL THE TIME ABS WILL ALSO COME ON WHILE DRIVING AND MY CAR WILL STOP . I HAVE TO FORCE THE CAR INTO PARK ... PUMP MY BRAKES THE BREAKS MAKE A SOUND AND THEN THEY START WORKING AGAIN .... THERE IS A HUMMING NOICE WHEN I START MY CAR AS WELL AS THE SEAT BELT LIGHT GOES ON AND OFF EVEN WITH MY SEALS BELT ON.

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS DETACHED FROM THE VEHICLE. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS QUOTED A COST TO REPLACE THE GLASS PORTION OF THE SUN ROOF. THE SUN ROOF GLASS WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED HOWEVER, THE SUN ROOF WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

FUEL TANK ASSEMBLY RECALL

I JUST PURCHASED A USED 2003 MERCEDES-BENZ E55 AMG. UPON DRIVING IT HOME FROM THE STATE WHERE I PURCHASED IT, I SMELLED A STRONG FUEL SMELL. THIS IS STRONG INSIDE THE CABIN AND ALSO OUTSIDE THE CABIN, TO THE POINT THAT OTHERS AROUND THE CAR NOTED THE FUEL SMELL. I CAN SMELL IT WHILE DRIVING AND WHEN THE CAR IS STATIONARY. A GOOGLE SEARCH INDICATED THAT THERE WAS AN INVESTIGATION INTO THIS YEARS AGO AND MBUSA OFFERED AN EXTENDED WARRANTY OF AN ADDITIONAL 5 YEARS BEYOND THE INITIAL 10 YEARS IN LIEU OF HAVING A COURT REQUIRE A FULL RECALL. AFTER, FURTHER INVESTIGATION ON MY PART, I LEARNED THAT IT IS NOT A MATTER OF IF BUT WHEN THIS WILL HAPPEN TO YOUR W211 VEHICLE. I CALLED MY LOCAL MERCEDES-BENZ DEALER AND THEY TOLD ME THAT THE EXTENDED WARRANTY FOR THE FUEL SYSTEM ON MY CAR ENDED LAST YEAR. I DO NOT KNOW WHY THE PREVIOUS OWNER(S) DID NOT TAKE CARE OF THIS PROBLEM. MAYBE THEY DID NOT KNOW ABOUT THE EXTENDED WARRANTY. THIS SHOULD HAVE BEEN A FULL RECALL! THIS IS A HEALTH AND SAFETY HAZARD. I HAVE ASTHMA AND I AM NOW AFRAID TO DRIVE THIS CAR DUE TO THE POTENTIAL HEALTH RISK INVOLVED. MBUSA SHOULD NOT HAVE BEEN ABLE TO WIGGLE OUT OF FAULT ON A VERY POORLY DESIGNED FUEL SYSTEM BY OFFERING THE EXTENDED WARRANTY THAT ONLY GAVE OWNERS A FEW YEARS TO LEARN ABOUT IT AND ALSO GET THE WORK DONE.THE EXTENDED WARRANTY WAS FINALLY OFFERED BY MBUSA IN 2015, ONLY GIVING THE PREVIOUS OWNER OF MY CAR A FEW YEARS TO LEARN ABOUT THE WARRANTY AND GET THE WORK DONE. NOT TO MENTION THAT MY CAR WENT THROUGH SEVERAL OWNERS DURING THAT TIME FRAME. MEANING THAT THE OWNERS DID NOT OWN THE CAR LONG ENOUGH TO DISCOVER THE ISSUE AND FIND OUT ABOUT THE EXTENDED WARRANTY. THERE IS A GOOD CHANCE THESE OWNERS NEVER RECEIVED A LETTER FROM MBUSA ABOUT THE EXTENDED WARRANTY. AS A MATTER OF FACT, MY CAR WAS ACTUALLY IN ITALY WHEN THE EXTENDED WARRANTY WAS ISSUED. IT WAS LATER BROUGHT BACK TO THE US.

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E 320. THE CONTACT STATED WHILE DRIVING 70 MPH, THE SUN ROOF DETACHED FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). MERCEDES-BENZ OF MARIETTA LOCATED AT 810 COBB PKWY SE, MARIETTA, GA 30060, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER'S SIDE FRONT AND REAR AIRBAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING OR A CRASH. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. MERCEDES BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596, (844) 896-1941) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS ALSO ENCOURAGED TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

GAS TANK LEAKS, CAR IS 2 YEARS OUT OF COVERAGE FOR GAS TANK. THE ORIGINAL PROGRAM DID NOT LEAVE MUCH ROOM FOR 2003 OWNERS TO BE ELIGIBLE. THE TANK LEAK AT THE TOP IS AN INHERENT DESIGN FLAW THAT MERCEDES ADMITS IS A PROBLEM BUT WASHES THEIR HANDS OF IT AFTER THE PROGRAM ELIGIBILITY EXPIRATION. THERE IS A NOTICEABLE GAS SMELL COMING FROM THE LEFT REAR WHEEL AREA AND THE LEAK CAN BE SEEN COMING FROM THE TOP OF THE TANK WHEN THE FUEL FILTER ACCESS PLATE IS REMOVED.

MY VEHICLE IS CURRENTLY EXPERIENCING AN SRS WARNING LIGHT THAT THE DEALERSHIP, MERCEDES BENZ OF SOUTH BAY, DIAGNOSED AS BEING A PASSENGER SEAT WEIGHT SENSOR FAILURE. THEY ADVISED THAT THIS IS A COMMON FAILURE ON THESE MODELS, WHICH UPON SEARCHING THE INTERNET I BELIEVE IS THE CASE, AND QUOTED ME OVER $4,000 FOR THE REPAIR. THIS FAILURE TURNS OFF THE PASSENGER AIRBAG UNLESS THE REPAIR IS PERFORMED. MY UNDERSTANDING, HAVING PREVIOUSLY WORKING FOR ANOTHER OEM FOR 15 YEARS, WAS THAT AIRBAGS AND THEIR ASSOCIATED PARTS SHOULD LAST THE LIFE OF THE VEHICLE. IT APPEARS THAT THIS FAILURE IS SO COMMON WORLDWIDE THAT AFTERMARKET COMPANIES SELL "EMULATOR" KITS THAT TURN OFF THE LIGHT AND MAKE THE AIRBAG FUNCTIONAL FOR APPROXIMATELY $100. I BELIEVE THIS IS A DESIGN FAILURE OF A CRUCIAL SAFETY COMPONENT AND SHOULD REPLACED BY THE MANUFACTURER AT NO COST TO CONSUMERS.

STRONG FUEL SMELL AFTER FILL UP. FUEL LEAKING ON TO TOP OF TANK AND VAPORS ENTERING CABIN

TL* THE CONTACT OWNED A 2004 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED CHEST AND TORSO INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 193,000.

AIR SUSPENSION LOWER CAUSED CAR STOPPED WHILE DRIVING. THIS AIR SUSPENSION HAS SERIOUS PROBLEM NEEDS RECALL DUE TO DEFECTIVE DESIGN. SPRINGS HAVE BEEN REPLACED SEVERAL TIMES WITH THE SAME PROBLEM. THIS PROBLEM WILL CAUSE ACCIDENTS WHILE DRIVING.

FUEL SMELL COMING FROM WITHIN CABIN FIRST NOTICED OCTOBER 2018 TOLD IT WAS PROBABLY WAS CHARCOAL FILTER NOT A BIG DEAL WHEN FILLING TANK WITH FUEL IT SOMETIMES HAPPENS, AND WAS RECENTLY NOTICED WHEN TIRES WHERE CHANGED THAT FUEL SMELL AND LOOKED LIKE LEAKAGE OF GAS. WAS TOLD THIS WAS A KNOWN DEFECT AND AS THE SECOND OWNER WAS NEVER INFORMED IN ANY CAPACITY. THIS IS A SAFETY CONCERN WHICH IN MY OPINION IF THEY KNEW, ALL OWNERS SHOULD HAVE BEEN NOTIFIED ASAP. I AM NOT SURE WHAT I CAN DO, OR CAN BE DONE, BUT THIS IS CERTAINLY NOT ACCEPTABLE IF IT IS A KNOWN DEFECT. THIS WAS NOTICED WHEN VEHICLE WAS NOT MOVING. I WANT THE AMERICAN PUBLIC TO KNOW, WE MAY HAVE OTHERS OUT THEIR WITH THE SAME PROBLEM NOT KNOWING THIS. WHAT A SHAME FOR MERCEDES IF THEY HAVE NOT CONTACTED PEOPLE. I STARTED REVIEWING WHAT I COULD FIND ON WEB SITES, ATTACHED IS A NHTSA DOCUMENT.

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE TURNING. THE CONTACT STATED THAT ALL OF THE POWER WINDOWS BECAME INOPERATIVE, AS WELL AS THE HORN AND BRAKES. THE VEHICLE CONTINUED TO ACCELERATE INDEPENDENTLY AND WAS UNABLE TO BE STOPPED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BATTERY AND ALTERNATOR WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE CONTACT REPLACED THE BATTERY AND THE ALTERNATOR, BUT THE FAILURE RECURRED. THE BATTERY WAS DISCONNECTED AND RECONNECTED SEVERAL TIMES IN AN ATTEMPT TO CORRECT THE FAILURE. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.