2012 Mercedes-Benz E-Class Complaint Log

A state inspection identified that the rear subframe is rusted through. Per the service advisor, the failure of the rear subframe is a safety hazard because it effects steering and braking, and complete failure can cause loss of brakes. Service advisor advised not to drive the vehicle until repairs are made due to safety concerns. Vehicle failed inspection because the issue is a safety issue.

The rear subframe of this vehicle has rusted on a seam and is cracking. I do not know if the seam is a weld or a bend in the metal. There is no corrosion on rest of the underbody. I do not know when the condition started. I noticed it upon braking. It felt as though the rear end of the vehicle was going to swing out around me. It started about three months before this report and got progressively worse. It was only noticeable when braking firmly from moderate or higher speeds, I have taken the vehicle to the Mercedes dealership and they advise the fault is not covered by warranty. A Google search would indicate that this is a problem occurring worldwide with Mercedes vehicles that use the identical sub frame to that in my vehicle.

The rear subframe is broken. I was braking and the car lost control about two weeks ago. Ever since then the car feels like it's slipping whenever I brake or on a turn. I lose control of the car and I'm endangering my life and others. I went to take my vehicle to get inspected today and the said the rear subframe is broken and no fault of my own. The car was kept in a garage for years and only has 55k miles on it. There's no reason a subframe should be broken.

In having maintenance on my vehicle, the dealer advised that the subframe is corroding and needs to be replaced. I searched several Mercedes forums and found a number of owners citing similar corroding subframes yet no other undercarriage components showed rust or corrosion. All owners felt that this should be remedied by Mercedes before a failure causes injuries. Forum participants suggested and encouraged to file a complaint to NHTSA for investigation.

Camshaft sensors and solenoid leak oil internally which then gets into the sensors electrical connector. From the the oil enters the engine wire harness through capillary action maki g it’s way to other sensors and ultimately the DME (Digital Motor Electronics). This can cause February DME to fail which in turn can make the engine stop running.

Everytime I fill up gas tank and park car in garage. Strong gas smell fumes.

The incident was not the vehicle persa but passengers riding in back seat experienced nausea and headaches. Found gas fumes emitting from vehicle. As time progressed fumes got worse and fuel mileage performance worsened. Gas consumption was extremely bad. Car was taken in for oil change and absolutely no gas leaks were found and technician showed me the under carriage of car. Nothing showing on the OBD. Afraid car will catch fire. Not driving as of today.

I smell gas all the time inside and outside the car.

There is a strong smell of gas inside and outside of the vehicle. Gas is being consumed at a faster rate than usual. No warning lights have come on inside the care. The smell is strong and is affecting all passengers (headaches, nausea) including children and toddlers.

While driving the vehicle, noticed a smell of fuel inside the car. Parked the car in my garage and the next morning, noted a heavy smell of fuel in the garage. After some research, discovered a recall on the fuel filters for 2011-2012 Mercedes E350 for the fuel fillers. Took car to dealership and they stated the recall was not associated with my VIN despite my car being the exacted year, make, and model for the recall. I removed the back seat to view the fuel filter and saw fuel puddled inside the car, on top of the fuel filter, under the left side of the rear seat. The risk is twofold. Spark ignited the gas in the vehicle out a spiral ignited the fumes smelled in my garage.

Recently, I took my 2012 Mercedes E350 4Matic for an oil change and after inspecting the vehicle, I was informed by my mechanic that the car had a rusted sub-frame, with visible holes near the right rear wheel. I was told this needed to be immediately addressed as it was a safety issue. He explained that if not fixed, the wheel could detach from the vehicle while driving and could result in a crash or serious injury/death. My mechanic indicated that Mercedes Benz of America is aware of this issue and they do not offer any assistance with the necessary repair. However, I did some research online and learned that if you own a Mercedes, have this same issue and also live in Germany, you can take it to a dealer for a free repair. I find it outrageous that this is not a valid safety recall and even more so, having to pay nearly 3K for the repair in order to make the car safe to drive.

The rear subframe / axle carrier on vehicle failed. Rear subframe / axle carrier had significant corrosion / rot and large rust holes present. Also, the rear suspension parts & air shocks were seized / corroded to the rear subframe. Dealer advised vehicle was unsafe to drive.

I found that the subframe had been recalled in other countries, but not in the united states? The large number of failures on this subframe across multiple models is concerning. This is a gross failure of a major safety component that can cause serious injury or death. My research showed this part has been recalled in Canada; MBUSA feels the need to wait to do so until a serious injury or death has occurred. The defective subframe is known and the new part’s design has been amended to take into account this rust issue. This is especially concerning considering the recent recall on the brake boosters due to advanced corrosion. MBUSA’s decision exhibits a lack of accountability for a defective part and this issue needs to be promptly addressed for the safety of its customers.

The chrome handle on my driver's seat is peeling off and very sharp. It cut my inner wrist really bad last week. I searched online and found many people having the same issues. I was quoted at around $400 to fix this one little handle and I don't have that amount of money right now. This is serious danger and needs to be fixed immediately and it scares me to think of doing it again and cutting into the artery or nerves in that area of my wrist. 1) Yes, you can inspect it or I can send pictures in. 2) The risk it puts on me is cutting my wrist and/or hand, infection, stitches, pain, not being able to work, nerve damage, medical bills, etc 3) There are many accounts online of people experiencing this same problem. I'm surprised someone hasn't gotten seriously hurt from it already. 4) It has been inspected by a service and repair center that immediately told me to be very careful due to the high possibility of cutting me 5) No warning lamps or messages

Fuel leaking from rear passanger side tire area. Took vehicle to dealer. Dealer identified faulty fuel tank as source of fuel. This problem has been reported in other Mercedes classes, including a manufacturers recall. My vehicle is 10 years old with only 71,000 miles. Dealer wants over $7,500 to repair. This issue has occured in other Mercedes classes. This is a safety issue as driving with a leaking fiel tank can cause a fire and explosion. Please expedite this issue. Thanks

Camshaft sensor leaking into ecu and engine harness. Causing damage and contamination Known defect in prior years model but hasn't with the 2012 model..

Camshaft sensor leaking oil into engine harness and ecu. Misfire

A few months ago, start up my car to go to work, I had a warning "power steering malfunction". After a little research online about a possible cause, found out a weak battery would affect the power steering so, I went ahead and replace the battery. sure enough, the problem seemed to be resolved but only to comeback and this time is permanent. from reading online, I've realized, it's very common with these vehicle. Only thing, there has not been a recall on such a critical safety of this vehicle. This system even stop working while driving. may results in tragedy...

I sent NHTSA a report earlier -#485386-- A mercedes recall=#12V557000- for this vehicle was issued -- on cars manufactured from 4/18/11 to 7/12/11. My auto was manufactured on 7/11. There is no exact date listed. The past few weeks I did smell gas outside of the car. I spoke to the dealer who told me it was not a recalled car. I went ahead and went to a repair Mercedes shop to investigated the problem and found that the gas filter was leaking as indicated in the recall. Mercedes needs to expand the recall dates since it is obvious the dates are incorrect. I went ahead and took pictures of the leak and sent it to Mercedes customer service. Again response from them was the car was not on the recall. I also want Mercedes to pay me $478.70 for the repair. Pictures of the filter/leak was also sent to them and you.

I noticed the strong smell of fuel around the rear of the car especially around the back. Upon inspection I noticed that the corner of the tank on the driver's side was wet with fuel. I took it to my mechanic who on inspecting the car reported that the pump outlet on the driver's side pump (which is accessed from the interior under the back seat) was spraying fuel up against the underside of the car against the rear seat and also noticed that the second pump on the passenger side on top of the tank was also seeping fuel. To have fuel leaking anywhere is dangerous, but to have it happening under the rear seat where my children sit is extremely dangerous. I checked for a recall for this problem with Mercedes but didn't find one on their site. I called them at their corporate HQ and they claimed not having a complaint like this before and didn't want to accept any responsibility for the faulty part/s. This is in need of immediate attention by Mercedes Benz before someone loses their lives because of MB ignoring this serious problem. [XXX]... Phone [XXX] email [XXX] Car fills with strong fuel vapors with raw fuel collecting on top of fuel pump Many more reports for same problem I found online that Mercedes would not react to, here is a typical one... Other Fuel System Pump problem of the 2012 Mercedes Benz E350 Date: 06/01/2020 1) My vehicle is emitting a very strong fuel smell and possible leak coming from the fuel pump. This is located under the rear seat, which had a recall. I believe that the item is faulty and should replace once again. I reached out to the dealership and to mb corp; but they do not want to take responsibility for their faulty design and product. The vehicle is not safe to drive with the strong vapors, which are dangerous to health. Also, I am forced to leave the vehicle outside of the garage because of my fear that this will cause a fire or explosion, resulting in massive house destruction and possible death. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The camshaft position sensors leak oil into wiring harness. The oil circulates to other engine sensors and the ECU(engine control computer). Oil in the other sensors and the ECU causes the car to stop operating or operate erratically while driving. a real problem. This is a safety issue there should not be oil leaking into the ECU! The mercedes dealer replaced the leaking camshaft position sensors and confirmed oil had leaked into the ECU and wiring harness on december 13,2021. They recommended replacing the wiring harness and ECU at cost of $6500. I have the replaced bad sensors. Mercedes says they have no culpability in this or a fix. The mercedes complaint number is #23264730932. The previous mercedes engine generation had the same problem and mercedes did a recall on that engine.

The contact owns a 2012 Mercedes-Benz E350. The contact stated that after retrieving the vehicle from the dealer, the check engine warning light was illuminated. The vehicle was taken back to the dealer where it was diagnosed that there was oil contamination through the camshaft sensor. The contact was informed that the engine wiring harness needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic for confirmation of the diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 54,700. The VIN was not provided.

Totally puzzled.. Intermittent misfire from.exhaust. not a very loud backfire sound. Sounds like a fart or gurgle from exhaust only when I start the car sometimes. No check engine light No lights on the dash Car runs fine, accelerates normal, no ticking, vibrating or shaking..no rough idle Put on a code reader No codes pulled Only misfires after being driven engine turned off and back on. Starts fine. Went to several mechanics and unable to assess misfire due to it being random Spark plugs and coils changed Air filter and cabin filter changed No leaks in the exhaust Looking for answers

Cam adjustment solenoids leak oil into the engine wiring harness causing component failures, rough running and stalling. This problem was diagnosed and replaced by the dealer at 48k miles and has returned at 116k miles. There is a recall for models prior to 2012 and this car has the same problem. Eventually the engine will quit running at any given moment posing a dangerous situation.

Stopped at a stop sign and the passenger side seat headrest deployed. Luckily no one was sitting in the seat at the time. This car has the Neck Pro Active Front Head Restraints. The plastic that holds the headrest in place fails after time. There is a class action lawsuit against Mercedes and the manufacturer of the plastic piece Gammer I believe. This failure has caused injuries to people that have been sitting in the seat at the time of deployment for no reason. This is a safety hazard as if it goes off while driving can cause you to loose control of the car and injure anyone in the car as well as other people if you were to get in an accident with another vehicle. This should be a recall.

There was a recall on my front passenger air bag that was replaced around February 2020, based on a recall. The other day my Front Right Passenger Air Bag Malfunction Warning Signal appeared on the dash board. After bringing it into Mercedes Benz - I was notified that my Passenger Right Side Air Bag needed replacement. I was told it would cost $1,800 to replace. Shouldn't this be a part of the Air Bag Recall?

The key in the electronic ignition switch is not recognized causing the car to suddenly throw itself into park while the vehicle is still in motion, at speeds as high as 6 mph, per service bulletin #LI54.25-P-056472. The issue is intermittent and unpredictable and puts the driver at great risk of an accident because the car stops violently and without warning to the cars behind. The car can be put back into Drive and as soon as you start driving again, it will immediately throw itself back into park, which sometimes happens over and over again. This has put me in the position of having entered an intersection only to have my car stop in the middle of the intersection. I've been nearly hit from behind or side several times due to the unexpected and sudden stop my car made when this happened. Despite reporting the TSB to the Mercedes dealership, they would not cover the out of warranty repair because they said it's "only a service bulletin and not a safety recall." This is VERY CLEARLY a safety issue and there are hundreds if not thousands of drivers and cars affected based on internet searches of MB and auto forums.

1. Backup camera will periodically display a blank screen when shifted into reverse. System has to be shutdown and restarted to get the camera to work again. Tends to happen on rainy days when camera most needed. No accident has occurred as a result to date. Date of last occurrence is an approximation. 2. Distronic Plus system (Adaptive cruise) will disengage unexpectedly when coming to a stop in traffic or if in stop and go traffic. The system beeps once and a red light flashes, but this is easily missed if radio is playing or driver is distracted. This has almost caused several roll forward rear-end collisions, prevented only by quick driver intervention. Neither issue has been addressed with the dealer since the vehicle is out of warranty.

MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING

RUSTED BRAKE LINES CAUSING BRAKE FLUID LEAKING AND LOOSE BREAK PEDAL. THIS IS SEVERELY AFFECTING BREAK SYSTEM PERFORMANCE AND VEHICLE SAFETY. MB DEALER QUOTED $2910.00 PLUS TAX FOR REPLACEMENT.

THE CAR SHUTS OFF RANDOMLY AT STOP LIGHTS. I CANNOT TELL IT IS OFF UNTIL WE ARE A GREEN LIGHT AND THEN I HAVE TO START THE CAR. CARS BEHIND ME HAVE ALMOST HIT ME

SUB FRAME CRACKED

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) APPROXIMATELY 2 YEARS AGO, AND CONTACTED THE DEALER ATLANTA CLASSIC CARS MERCEDES-BENZ PRE-OWNED (2586 SATELLITE BLVD, DULUTH, GA 30096) WHO INFORMED HIM THAT PARTS WERE NOT YET AVAILABLE. THE DEALER ALSO STATED THEY WOULD BE IN CONTACT WHEN PARTS BECAME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

TL*LN CONSUMER STATED SEAT BELT SUDDENLY FAILED TO RETRACT. VEHICLE WAS REPAIRED BY A DEALER BUT MANUFACTERER DECLINED TO REPLACE OR REIMBURSE THE CONSUMER.*JB

THE COLLAR AROUND THE BOTTOM OF THE STEERING WHEEL HAS MELTED. HAPPENED WHILE CAR PARKED IN MY DRIVEWAY. I DON'T KNOW HOW! NO ACCIDENT INVOLVED! DEALER CAN'T EXPLAIN WHAT HAPPENED OR WHY! HOW SAFE IS MY VEHICLE? NEVER HEARD OF SUCH! THE BOTTOM OF THE STEERING WHEEL IS EXPOSED! THE COST TO REPAIR IS ON ME! WHAT IS GOING ON. THIS IS NOT A WEAR OR TEAR SITUATION! HOW SAFE AM I? MAYBE HEAT INSIDE THE CAR CAUSED IT! DON'T KNOW! MORE PHOTOS AVAILABLE

CAR AUTOMATICALLY SHIFTS TO PARK WHEN GOING BELOW 10MPH OR WHEN BRAKING

I WAS BACKING THE CAR WHEN THE STEERING BECAME STIFF AND A MESSAGE STATING 'POWER STEERING MALFUNCTION SEE OWNERS MANUAL' APPEARED. I TURNED THE CAR OFF AND RESTARTED AN HOUR LATER AND THE SAME MESSAGE APPEARED. STEERING WAS VERY DIFFICULT. THANKFULLY, IT DIDN'T HAPPEN AT A HIGH SPEED OR TURNING.

MERCEDES E350 2DR CABRIO WITH 50,000 MILES HAS STRONG FUEL ODOR ON DRIVERS SIDE. MERCEDES MECHANIC FOUND LEAK FROM LEFT SIDE OF FUEL TANK W/ FUEL COVER CRACKED AND LEAKING. WELL MAINTAINED, SINGLE OWNER CAR. MERCEDES HAS RECALLED EARLIER MODELS WITH SAME ISSUE BUT HAS NOT YET RECALLED THIS MODEL. DANGEROUS SAFETY ISSUE. STRONG FUEL ORDER SMELL INSIDE CAR COMPARTMENT AND WHILE OUTSIDE DIVERS SIDE. LIKELY FIRE RISK. NEEDS TO BE ADDRESSED ASAP.

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT AT START-UP, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SACRAMENTO (1810 HOWE AVE, SACRAMENTO, CA 95825) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE O2 SENSOR. THE CONTACT STATED THAT BEFORE AGREEING TO THE REPAIR, HE REQUESTED THAT THE MECHANIC INSPECT THE CAMSHAFT SENSOR FOR A POSSIBLE LINK TO THE FAILURE. THE CONTACT WAS INFORMED THAT FAILURE HAD IN FACT STARTED WITH THE DEFECTIVE CAMSHAFT SENSOR AND SPREAD TO THE O2 SENSORS AND WIRING HARNESS. THE CONTACT WAS THEN GIVEN AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER HAD BEEN NOTIFIED OF FAILURE AND OFFERED FINANCIAL ASSISTANCE FOR THE REPAIR BUT OFFERED NO ADDITIONAL ASSISTANCE. THE REPAIR WAS STILL PENDING. THE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS UNDER 5 MPH, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO PARK CAUSING THE VEHICLE TO ABRUPTLY STOP. THE CONTACT INDICATED THAT THE FAILURE OCCURRED DURING WARMER WEATHER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO INTERNATIONAL AUTOS GROUP LOCATED AT 2400 S. 108TH MILWAUKEE WI 53227, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION KEY WAS NOT RECOGNIZED. THE IGNITION SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,400.

My vehicle when coming to a stop throws itself in the park around 5 mph. I have almost gotten hit by vehicles behind me several times.

MY VEHICLE IS EMITTING A VERY STRONG FUEL SMELL AND POSSIBLE LEAK COMING FROM THE FUEL PUMP. THIS IS LOCATED UNDER THE REAR SEAT, WHICH HAD A RECALL. I BELIEVE THAT THE ITEM IS FAULTY AND SHOULD REPLACED ONCE AGAIN. I REACHED OUT TO THE DEALERSHIP AND TO MB CORP; BUT THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR THEIR FAULTY DESIGN AND PRODUCT. THE VEHICLE IS NOT SAFE TO DRIVE WITH THE STRONG VAPORS, WHICH ARE DANGEROUS TO HEALTH. ALSO, I AM FORCED TO LEAVE THE VEHICLE OUTSIDE OF THE GARAGE BECAUSE OF MY FEAR THAT THIS WILL CAUSE A FIRE OR EXPLOSION, RESULTING IN MASSIVE HOUSE DESTRUCTION AND POSSIBLE DEATH.

I HAVE BEEN WAITING THREE YEARS FOR REPAIR OF THE PASSENGER AIRBAG, TAKATA, THAT HAS BEEN RECALLED. PASSENGERS ARE AFRAID TO DRIVE IN THE VEHICLE, RIGHTFULLY SO. I THINK THREE YEARS IS MORE THAN ENOUGH TIME TO ACCOMPLISH A REPAIR. I WOULD LIKE A REPAIR. *TR

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE WIRING HARNESS IN THE TRUNK OF THE VEHICLE WAS DEFECTIVE. THE DEFECT CAUSED THE TRUNK LID TO NOT OPEN. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF ANN ARBOR (570 AUTO MALL DR, ANN ARBOR, MI 4810 WHERE IT WAS DETERMINED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN UNAVAILABLE.

FUEL PUMP HOUSING (UNDER REAR SEAT,DRIVERS SIDE) CRACKED AND LEAKING FUEL. CAR FILLS WITH STRONG FUEL VAPORS WITH RAW FUEL COLLECTING ON TOP OF FUEL PUMP HOUSING. THIS WAS NOTICED WHILE DRIVING, PULLED REAR SEAT CUSION TO DISCOVER RAW FUEL INSIDE CAR.

The contact owns a 2012 Mercedes-Benz E350. The contact stated that upon exiting the vehicle, an abnormal fuel odor was detected. The contact took the vehicle to the dealer and was provided an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

'EXPERIENCED RATTLING SOUNDS AND TOOK VEHICLE FOR INSPECTION TO MERCEDES-BENZ OF TUCSON (MBT) ON 5/9/18 'INSPECTION FOUND SECONDARY CHAIN TENSIONERS PRODUCING RATTLING NOISE UNTIL OIL PRESSURE IS BUILT UP. EST COST OF REPAIRS $1497.94. RECEIPT READS: NO CONSEQUENTIAL DAMAGE TO BE EXPECTED 'JULY 2018 CHECK ENGINE LIGHT. AUTOHAUS TUCSON FOUND ENGINE LIGHT RELATED TO DAMAGED TEMP SENSOR WIRING; REPAIRED PACK RAT DAMAGE WIRING FOR AMBIENT TEMP SENSOR 'OCT 2019 CHECK ENGINE LIGHT ON; MBT INSPECTION; DIAGNOSIS: FAULT CODE #P001685-POSITION OF INTAKE CAMSHAFT IS IMPLAUSIBLE TO THE POSITION OF THE CRANKSHAFT BANK 1; ENGINE OUT OF TIME DUE TO CAM ADJUSTER FAILURE 'MBT STATED THAT THEY COULD START REPAIRS UNTIL AFTER 11/18/19 AS THE SPECIALTY TECH WAS UNAVAILABLE 'CONTACTED MBT REGULARLY UNTIL THEY WERE ABLE TO TAKE VEHICLE IN ON 12/2/19. 'TO DATE,VEHICLE HAS BEEN IN THE POSSESSION OF MBT FOR 119 DAYS 'COST AND DIAGNOSIS HAVE GROWN EXPONENTIALLY FROM $1497 TO A WHOPPING $12,000 FOR EXTENSIVE ENGINE REPAIRS! 'MBT STATED THAT AFTER REPAIRS WERE COMPLETED, THE ENGINE DID NOT OPERATE PROPERLY, AND THEY WOULD NEED TO 'BREAK THE ENGINE DOWN' AGAIN TO FIND THE PROBLEM 'FOUND THE ENGINE WAS CRACKED AND THE COST REFLECT PROBLEMS FOUND INSIDE THE ENGINE AFTER SUBSEQUENT REPAIRS WERE COMPLETED 'I HAVE MAINTAINED REGULAR MAINTENANCE SCHEDULES AND QUESTION WHETHER SUCH DAMAGES RESULT FROM NEGLECT ON THE PART OF MERCEDES BENZ OF TUCSON OR OF A MANUFACTURING FLAW OF THE 2012 E350 ENGINE. NEITHER IS SATISFACTORY 'TO DATE, MBT HAVE NOT SUPPLIED ME WITH ANY TECH NOTES OR VERIFICATION OF SAID DAMAGES/REPAIRS 'REQUESTING YOUR ASSISTANCE IN DETERMINING IF PROBLEMS EXIST WITH THE FLAWED SERVICE OF MERCEDES BENZ OF TUCSON OR OF A MUCH LARGER ISSUE WITH FLAWS IN THE MANUFACTURING OF 2012 E350 ENGINE. 'AT THIS POINT, I AM NOT CONFIDENT THAT THE VEHICLE IS SAFE TO DRIVE *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). AFTER CONTACTING MERCEDES-BENZ OF GEORGETOWN (7401 S I-35, GEORGETOWN, TX) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AND MERCEDES BENZ OF FT. PIERCE (4500 S US-1, FORT PIERCE, FL 34982, (772) 617-0819) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION WITH ANOTHER VEHICLE HEADED IN THE SAME DIRECTION. THE OTHER VEHICLE SWERVED AWAY FROM THE CONTACT'S VEHICLE, BUT WAS THEN IMPACTED BY THE FRONT BUMPER OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT NEITHER THE DRIVER'S NOR THE PASSENGER'S FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND LEG, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED SIMILAR INJURIES AND ALSO SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT. MERCEDES-BENZ OF MYRTLE BEACH (936 JASON BLVD, MYRTLE BEACH, SC 29577, (843) 848-6800) AND THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *DT *AS*DT