2013 Mercedes-Benz E-Class Complaint Log

2013 MERCEDES BENZ E. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FORT WAYNE (LOCATED AT 7227 W JEFFERSON BLVD #6279, FORT WAYNE, IN 46804, (260) 488-7529) WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF NORTH OLMSTED (28450 LORAIN RD, NORTH OLMSTED, OH 44070) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

TAKATA RECALL I RECEIVED A LETTER FROM MERCEDES ADVISING OF PASSANGER SIDE AIR BAG RECALL. I CONTACTED A LOCAL DEALER AND WAS TOLD IT WOULD BE A YEAR BEFORE THE AIRBAG CAN BE REPLACED. I FIND THIS TROUBLESOME AND ALARMING.

MY CAR SPAT THE SEATBELT OUT, THE ENTIRE SEATBELT WAS THROWN OUT WHILE VEHICLE WAS IN MOTION ABOUT 40-50MPH. IT HAPPEN ON A STATE ROUTE. THIS HAPPEN ONCE ON 11/27/18 AND TODAY AGAIN THE DATE OF THIS REPORT. WILL TAKE IT TO DEALER FOR DUCUMENTATION.

2013 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

JAN 18,2019 MANUFACTURER RECALL NUMBER2019010001 NHTSA RECALL NUMBER19V010 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE MERCEDES BENZ ALERTED ME OF THE PROBLEM 2 YEARS AGO AND HAS DONE NOTHING TO RESOLVE THE ISSUE NOR PROVIDED THE TIMING TO DO SO. I OWN A LUXURY, VERY EXPENSIVE MODEL. PER THE RECALL, THE FAULTY AIR BAG IS DANGEROUS. IT STATED THAT: ' UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.' I DO NOT FEEL SAFE DRIVING MY CAR. THIS IS A MAJOR PROBLEM AND IT IS THEIR OBLIGATION TO CORRECT A DEFECT THAT IS A MAJOR SAFETY ISSUE. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG. PLEASE ADVISE HOW I CAN RESOLVE THIS ISSUE AND HAVE THE NECESSARY REPAIR COMPLETED NOW. I CANNOT WAI ANY LONGER, OTHER WISE, I WILL SEEK LEGAL DAMAGES. I WOULD PREFER A FASTER WAY TO RESOLVE THIS RATHER THAN GOING TO COURT.

I HAVE SHOWN THE CAR TO DEALER AND THEY SAY I HAVE PPAY $4000 FOR REPALCEMENT OF CHAIN TENSIONER. THE SAME TIME FOR SECOND OPENION I SHOWED THE CAR TO ANOTHER EXPERT, THEY SAY THAT IF THE TENSIONER WAS BAD ENGINE LIGHT WILL APEAR AND CAR WILL NOT RUN. THE CAR DOES HAVE 100000 MILES POWER TRAIN WARRANTY AND MY CAR SERVICES AT DEALERSHIP SINCE I BOUGHT IT.WHEN I START THE VEHICLE IT SOUND LIKE SOME PARTS SOUND HITTING BODY OF ENGINE. ALSO THEY SAY THAT THIS CAR COME WITH HYDROLIC PUMP PUSHES OIL TO TOP OF ENGINE MAY BE THE PROBLEM. BUT THEY WANT TO CHARGE ME $4000.

OPEN RECALL WITHOUT A REMEDY. THIS IS A DAILY SAFETY HAZARD AS I AM FORCED TO OPERATE MY VEHICLE WITHOUT A REMEDY. BEING MY CAR IS A COUPE PROVIDES ANOTHER INCONVENIENCE. EVEN IF I PLACE PASSANGERVINTO BACK SEAT, THE RECALL STATES THAT ANY OCCUPANT COULD EXPERIENCE DEATH OR SERIOUS INJURY IF THE AIR BAG DEPLOYS. I AM UNCOMFORTABLE DRIVING MY VEHICLE WITH NO SOLUTION. THIS IS UNACCEPTABLE.

MERCEDES IS TAKING WAY TOO LONG TO FIX THE AIRBAG RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## MERCEDES-BENZ 2013 E550 ##

TAKATA RECALL ALREADY 2019 WHEN WILL WE REPLACE

SUSPENSION ISSUES, I JUST PLACED 4 NEW TIRES ON MY CAR IN JUNE OF 2018. ON DEC 28, 2019 MY CAR FELT AS IF SOMEONE WAS UNSCREWING ALL OF MY WHEELS OFF AND I SPENT OUT LOSING CONTROL OF THE VEHICLE. I AM UNABLE TO GET MERCEDES-BENZ USA TO SHARE GROUND CLEARANCE SPECIFICATION FOR MY VEHICLE. MY CAR HAS 100.000 MILES. MBUSA DIRECTED ME TO THE LOCAL DEALER BUT THE DEALER COULDN'T FIND THE SPEC. I WAS TOLD I WOULD RECEIVE A CALL BACK AND NEVER DID. I GOOGLED INFO REGARDING MY ISSUES AND SAW THIS SITE AND WAS LIKE WOW. IT WAS RAINING AND I WAS DOING 60 MILES NOTHING MORE.

SUSPENSION ISSUES, I JUST PLACED 4 NEW TIRES ON MY CAR IN JUNE OF 2018. ON DEC 28, 2019 MY CAR FELT AS IF SOMEONE WAS UNSCREWING ALL OF MY WHEELS OFF AND I SPENT OUT LOSING CONTROL OF THE VEHICLE. I AM UNABLE TO GET MERCEDES-BENZ USA TO SHARE GROUND CLEARANCE SPECIFICATION FOR MY VEHICLE. MY CAR HAS 100.000 MILES. MBUSA DIRECTED ME TO THE LOCAL DEALER BUT THE DEALER COULDN'T FIND THE SPEC. I WAS TOLD I WOULD RECEIVE A CALL BACK AND NEVER DID. I GOOGLED INFO REGARDING MY ISSUES AND SAW THIS SITE AND WAS LIKE WOW.

SUSPENSION ISSUES, I JUST PLACED 4 NEW TIRES ON MY CAR IN JUNE OF 2018. ON DEC 28, 2019 MY CAR FELT AS IF SOMEONE WAS UNSCREWING ALL OF MY WHEELS OFF AND I SPENT OUT LOSING CONTROL OF THE VEHICLE. I AM UNABLE TO GET MERCEDES-BENZ USA TO SHARE GROUND CLEARANCE SPECIFICATION FOR MY VEHICLE. MY CAR HAS 100.000 MILES. MBUSA DIRECTED ME TO THE LOCAL DEALER BUT THE DEALER COULDN'T FIND THE SPEC. I WAS TOLD I WOULD RECEIVE A CALL BACK AND NEVER DID. I GOOGLED INFO REGARDING MY ISSUES AND SAW THIS SITE AND WAS LIKE WOW.

ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. THIS HAS BEEN GOING ON FOR A YEAR!!!! EVERY TIME I LOG IN TO SEE IF THE REMEDY IS AVAILABLE IT SAYS NO. THIS IS A DEATH RISK AND LAW SUIT WAITING TO HAPPEN.

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, HE HEARD A LOUD ABNORMAL NOISE AND THE SUN ROOF HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER AUTOHAUS OF PEORIA MERCEDES-BENZ (2322 W WAN WINKLE WAY, PEORIA, IL 61615, 309-740-0295) WHO DIAGNOSED THE VEHICLE BUT FAILED TO INFORM THE CONTACT OF THE DIAGNOSIS AS THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THEY WOULD CONTACT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *DT *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF CATONSVILLE, 6631 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 788-7744) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS TOLD MY BATTERY DID NOT PASS MEDTRONICS TESTING DURING SCHEDULED MAINTENANCE SERVICE BUT I CHOSE NOT TO REPLACE BATTERY AT THAT TIME, EXACTLY 1 WEEK LATER MY CAR DOES NOT START WHILE OUT RUNNING ERRANDS. I TRY TO JUMP START VEHICLE AND STILL UNABLE TO START IT...I HAVE IT TOWED TO THE DEALERSHIP IT WAS AT 1 WEEK PRIOR. THEY REPLACE BATTERY AT $425 THEN TELL ME THAT MY CAR STILL WON'T START. THEY RUN OTHER DIAGNOSTIC TESTS AND TELL ME THAT MY KEY IS NOT RECOGNIZING THE STEERING WHEEL; THAT THE STEERING WHEEL LOCK MODULE NEEDS TO BE REPLACED AT A COST OF $1409. MY CAR IS STILL UNDER WARRANTY ALTHOUGH, BUT I AM BEING TOLD THAT THIS STEERING LOCK ISSUE IS NOT COVERED UNDER WARRANTY.

THE RECALL STARTED INJANUARY OF 2016. WE ARE NOW MIDWAY THROUGH 2018. I WOULD LIKE TO PURCHASE A NEW CAR BUT BECAUSE OF THE RECALL I'VE BEEN TOLD THE DEALER CAN'T RESELL THE CAR. THEY CAN ONLY TAKE IT TO AUCTION. NOW MY TRADE IN VALUE IS LESS. I'VE CALLED MERCEDES AND WAS TOLD THEY HAVE NO IDEA WHEN THE AIRBAG WILL BE IN.

I RECEIVED NOTICE THAT THERE IS A RECALL FOR MY PASSENGER SIDE AIRBAG APPROXIMATELY ONE YEAR AGO. I HAVE BEEN CHECKING WITH MULTIPLE DEALER LOCATIONS AND THE PARTS ARE STILL NOT AVAILABLE. PLEASE ADVISE.

AT A DEAD STOP ON A RED LIGHT THE CAR STARTED ACCELERATING BY ITSELF FORCING ME TO STEP ON THE BRAKES WITH A GREAT AMOUNT OF FORCE, IT HAPPEN SO UNEXPECTEDLY THAT I DIN'T KNOW WHAT WAS GOING ON. THE CAR ACCELERATED ITSELF THREE OR FOUR TIMES UNTIL I WAS ABLE TO PUT IT ON NEUTRAL VERY UNEASY AND SCARY SITUATION TO FIND YOUR SELF IN.

I HAVE BEEN GIVEN A RECALL NOTICE THAT MY PASSENGER SIDE AIR BAG IS POTENTIALLY DANGEROUS AND COULD EXPLODE KILLING A PASSENGER, BUT I HAVE BEEN TOLD BY MERCEDES THAT THE PART TO FIX WILL NOT BE AVAILABLE UNTIL AT LEAST MARCH OF 2019. IT IS OUTRAGEOUS THAT I AM UNABLE TO SAFELY TAKE A PASSENGER IN MY CAR FOR A YEAR AND ALSO HAVE NO WAY OF SELLING THE CAR SINCE IT IS UNDER SUCH A SERIOUS RECALL. WHAT CAN BE DONE ABOUT THIS?

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER (MERCEDES BENZ OF SARASOTA, 4754 CLARK RD, SARASOTA, FL) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" THE REPAIR PARTS ARE NOT AVALIABLE TO CORRECT OR REPAIR THE PROBLEM. THIS IS THE PASSENGER SIDE AIR BAG, WHAT AM I TO DO.

TAMARA RECALL. I LEARNED TODAY THAT MB SENT NOTICES SUPPOSEDLY IN FEBRUARY OF 2018 ABOUT CARS THAT WERE NOW OR EVER HAVE BEEN IN THE STATE OF GEORGIA. MINE WAS SOLD IN ATLANTA. I BOUGHT IT AS A CERTIFIED PREOWNED IN 2014. I HAVE RECEIVED NO NOTICES. I ALSO OWNED A 2011 ML 350 BLUETEC THAT I BOUGHT NEW IN DEC 2010. I HAVE PERIODICALLY RECEIVED NOTICES ON THAT CAR FOR SEVERAL YEARS NOW, BUT STILL NO ACTION EITHER. WHAT IS UP? THEY KNOW WE OWN IT. WE ALWAYS SERVICE IT AT A MB DEALER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. MERCEDES-BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PALM BEACH LOCATED AT (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409 (561) 609-0902) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

1- NEW COMPLETE BRAKE JOBS DONE BY MERCEDES DEALER BUT THE SHUDDER ALWAYS THERE. TOOK THEM TO MERCEDES DEALER AGAIN FOR INSPECTION AND PAID $90.00 PLUS. NOTHING WRONG BUT THE SHUDDER IS STILL THERE. 2- REAR SUSPENSION KEEP DROPPING OVERNIGHT PARK IN A GARAGE.

TAKATA RECALL- MY RECALL FOR AN IMPORTANT AIRBAG SAFETY HAS BEEN RECALLED LAST FEB 2018. IT'S NOW FEB 2019, 1 YEAR LATER AND THERE IS NO REMEDY. IM VERY CONCERNED ABOUT THE SAFETY OF DRIVING MY CAR WITH A DEFECTIVE AIRBAG. I PAY FOR THE QUALITY OF A BENZ CAR, SO TO STILL HAVE MY AIRBAG RECALL PENDING IS VERY DIS-HEARTENING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2018. AFTER CONTACTING THE DEALER (STAR MOTOR, 7000 KATY RD, HOUSTON, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. RECEIVED A RECALL LETTER FROM MB IN FEBRUARY 2018 REGARDING THIS "SAFETY RECALL". AS OF TODAY NO ACTION HAS BEEN TAKEN AND THEY ARE REPORTING A REMEDY IS NOT AVAILABLE. HOW DANGEROUS IS THIS?

TAKATA RECALL - MANUFACTURER HAS STONEWALLED AND SLOW WALKED A RESOLUTION TO REPLACEMENT OF THE POTENTIALLY DEADLY AND DANGEROUS TAKATA AIRBAGS. CONSEQUENTLY, I DO NOT ALLOW MY WIFE AND FAMILY TO DRIVE THIS CAR FEARFUL OF THE IMPLICATIONS OF AIRBAG DEPLOYMENT. THE CAR BASICALLY SITS IN MY GARAGE AND HAS LOW MILES. MERCEDES COMMUNICATED A SOLUTION IN FEBRUARY 2018 VIA THE ATTACHED CORRESPONDENCE BUT HAS FAILED TO REMEDY THE ISSUE. I'M STUCK WITH THIS CAR SINCE ITS TRADE-IN VALUE IS NEGATIVELY AFFECTED UNTIL THE AIRBAG IS REPLACED.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E550C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF OKLAHOMA CITY (14240 BROADWAY EXTENSION HWY, EDMOND, OK 73013, (405) 236-1224) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED PRIME MOTOR CARS AT 207-510-2250 (LOCATED AT 137 US ROUTE 1, SCARBOROUGH, ME 04074) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLETCHER JONES MOTOR CARS (3300 JAMBOREE ROAD, NEWPORT BEACH, CALIFORNIA 92660, (855) 980-2099) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MOTOR WERKS, 1000 W GOLF RD, HOFFMAN ESTATES, IL 60169) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS MAY NOT BE AVAILABLE UNTIL JUNE 30, 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350A. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL DATE WAS CHANGED BY THE MANUFACTURER FROM JANUARY 10, 2016 TO JANUARY 10, 2018 AFTER SHE CALLED ABOUT THE RECALL. THE CONTACT CALLED TWO DEALERS, INCLUDING MERCEDES-BENZ OF HOUSTON NORTH AT 281-305-8970 (LOCATED AT 17510 I-45 NORTH FREEWAY, HOUSTON, TX 77090) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES- BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. A FAILURE WAS NOT EXPERIENCED. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MOBILE 3060 DAUPHIN ST, MOBILE, AL 36606 (877) 573-3957 WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL MERCEDES NOT REPAIRING, DEALER HAS NO PARTS AND WON'T DISABLE AIR BAG.

BEEN OVER A YEAR WAITING FOR THIS AIR BAG RECALL TO BE FIXED

PRE-SAFE WARNING LIGHT CAME ON SEE OPERATORS MANUEL INSTRUCTED TO TAKE TO DEALER.REPAIR INVOLVES DEFECTIVE WIRING HARNESS NOT COVERED UNDER WARRANTY. CAR WAS IN MOTION WHEN WARNING LIGHT CAME ON.

TAKATA RECALL THE HANDLE ON THE SEAT HAVE SILVER SHARP MATERIAL THAT PEELED OFF AND SO SHARP IT CUTS YOUR HAND MY SON FRIEND HAVE ALL CUT OUR HAND MY SON HAD TO GO TO THE EMERGENCY ROOM. THIS SAME MATERIAL IS IN DIFFERENT MODELS OF MERCEDES IT'S IN THE R350 MODEL IT CUTSCENES FRIEND HAND ON THE STIRRING WHEEL. THE CARS WAS STANDING STILL PARKED

FUEL LEAKING FROM RIGHT REAR AREA - WHEN CAR IS FILLED UP - I STOPPED WHEN PUMP CLICKED OFF - DID NOT OVERFILL - YOU HAD A EXTENSION OF WARRANTY ON MERCEDES UP TO 2009 BUT THIS 2013 HAS THE SAME PROBLEM ITS UNDER THE REAR SEAT PASSENGER SIDE - RIGHT WHERE A CAR SEAT WOULD BE FOR A KID - SOMEONE IS GOING TO GET KILLED BY THIS. THIS SHOULD BE A MANDATORY SAFETY RECALL !! 2013 SHOULD BE INCLUDED IN THE EXTENTION BIG PROBLEM WE BOUGHT THIS CAR USED AND 1ST TIME WE FILLED IT UP

THE ELECTRIC STEERING COLUMN ADJUSTMENT TO MOVE STEERING WHEEL UP AND/OR DOWN HAS BECOME INOPERABLE. HOWEVER THE IN & OUT ADJUSTMENT STILL WORKS. THIS MAKES PROPER STEERING WHEEL AND AIR BAG LOCATION IMPOSSIBLE. IT WAS NOTICED WHILE DRIVING THAT THE STEERING WHEEL WAS NOT IN THE PROPER/COMFORTABLE POSITION. I HAVE GONE ONLINE AND THIS APPARENTLY IS A KNOWN AND COMMON PROBLEM IN MERCEDES BENZ AUTOMOBILES. SAFE ADJUSTMENT IS IMPOSSIBLE. VEHICLE STATIONARY.

AD BLU HEATER FAILURE WITH CHECK ENG LIGHT MULTIPLE FAILURES AND CODES.

CAR: 2013 MERCEDES-BENZ E-350 4-DOOR V6 SEDAN WITH SPORTS PACKAGE, 28,000 MILES. INCIDENT: VEHICLE WAS ACCELERATING FROM 25 MPH ON RAMP TO ENTER FREEWAY. BEFORE REACHING FREEWAY SPEED OF 65 MPH, CAR BEGAN TO MAKE LOUD NOISES FROM THE FRONT AND VIBRATE VIOLENTLY. ACCELERATING MADE IT WORSE. AT 35-40 MPH, DRIVER DECIDED TO EASE BACK TO 25-30, TURN ON HAZARD LIGHTS, AND TAKE NEXT EXIT. CAR WAS TOWED TO MERCEDES-BENZ DEALERSHIP FOR DIAGNOSIS AND SERVICING. DIAGNOSIS FROM DEALERSHIP: "CAR HAS A BAD CYLINDER HEAD THAT NEEDS TO BE REPLACED. CYLINDER HEAD #3 IS THE BAD ONE. THIS IS ALSO CAUSING THE MISFIRING OF CYLINDER #1 AND #2." SERVICE REQUEST: "R/S CYLINDER HEAD COMPLETE COOLANT GASKETS EST HOLE JOB PARTS". OVER $11,000 PARTS AND LABOR. COMMENTS: CAR HAD VERY RECENTLY BEEN SERVICED AS PER RECOMMENDED MAINTENANCE SCHEDULE BY SAME DEALERSHIP. EVEN THOUGH I AM SECOND OWNER AND BOUGHT CAR FROM A TOYOTA DEALERSHIP, MBUSA CONFIRMED THAT THE CAR HAD BEEN SERVICED AS PER SCHEDULE FROM THE BEGINNING, AND THERE WAS NO HISTORY OF MECHANICAL FAILURE. THIRD-PARTY MECHANICS HAVE NEVER HEARD OF A 2013 MB E-CLASS WITH ONLY 28,000 MILES SUFFERING FROM THIS KIND OF ENGINE PROBLEM UNLESS IT MISSED SERVICING ALONG THE WAY.