NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Mercedes-Benz E-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E550A. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION FOR THE (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN JOSE (3000 E CAPITOL EXPY, SAN JOSE, CA 95148, (408) 214-3009) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2014 MERCEDES-BENZ E350 . CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE TO REPLACE PASSENGER SIDE AIRBAG MODULE. *AS *TR
TL* TAKATA RECALL- THE CONTACT OWNS A2014 MERCEDES BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V01000 (AIR BAGS). AFTER CONTACTING THE DEALER MERCEDES BENZ OF NORTHLAKE (10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE NC) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MERCEDES BENZ USA LETTER RECALL TO ME FEB MAR 2019 DEALER KEEPS SAYING NO PARTS
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUBMER 19V01000 (AIR BAG) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ RBM OF ATLANTA 7640 ROSWELL ROAD ATLANTA, GA 30350, PHONE (770) 390-0700, WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. MERCEDES-BENZ OF OKLAHOMA CITY LOCATED AT (14240 BROADWAY EXTENSION HWY, EDMOND, OK 73013) WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*DT*JB
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF DEL RAY BEACH (101 LINTON BLVD, DEL RAY BEACH, FL 33444, (561)291-6095) WAS CONTACTED BY PHONE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MERCEDES HAS REFUSED TO REPLACE DEFECTIVE TAKATA AIRBAG SINCE FEBRUARY OF 2019 MAKING DIFFERENT EXCUSES WHY THEY CAN'T REPLACE THE PASSENGER SIDE AIRBAG WITH KNOWLEDGE THAT IF ACCIDENT CAN BE LIFE THREATENING.
MERCEDES HAS FAILED TO COMPLY WITH ITS OBLIGATION UNDER ITS RECALL CAMPAIGN 201901001 TO REPLACE THE TAKATA PASSENGER SIDE AIR BAG. IT HAS BEEN NEARLY TWO YEARS SINCE THE RECALL NOTICE DATED "FEBRUARY 2019" WAS RECEIVED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005, (425)249-7391) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660, (949) 718-3000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF HUNT VALLEY (9800 YORK RD #2, COCKEYSVILLE, MD 21030, 1-(410) 306-7080) WAS WAITING ON THE MANUFACTURER TO PROVIDE THE REMEDY AND PART. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *AS *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION MERCEDES-BENZ OF DELRAY (LOCATED AT 1001 LINTON BOULEVARD, DELRAY, FL 33444, 561-291-6095) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350A. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE ON JANUARY 18, 2019 REGARDING THE AIR BAGS. MERCEDES-BENZ OF GILBERT (3455 S GILBERT RD, GILBERT, AZ 85297, (480) 407-5800) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED PARK PLACE MOTORCARS DALLAS AT 877-475-5033 (LOCATED AT 6113 LEMMON AVE, DALLAS, TX 75209) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED AIRBAGS WERE NOT REPLACED.*JB
NOT YET REPLACED - RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EURO MOTORCARS DEVON MERCEDES-BENZ (214 W LANCASTER AVE, DEVON, PA 19333 (610) 687-1500) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I CANNOT GET MY 2014 MB E350 CABRIOLET TAKATA AIRBAG THAT HAS BEEN RECALLED REPAIRED BY MY DEALERSHIP. IT IS DANGEROUS TO DRIVE HERE IN VERY HOT PHOENIX ARIZONA. I HAVE NOT EVEN BEEN GIVEN A FUTURE TIME FOR REPAIR. MY DEALERSHIP DOES NOT CONTACT ME WITH INFORMATION. I AM PND TAK PSAB PHASE 4. WHY IS MINE NOT REPLACED?
TAKATA PASSENGER AIR BAG HAS STILL NOT BEEN REPLACED, NOR HAS A TIME FRAME BEEN ESTABLISHED. DRIVER AIR BAG SYSTEM WAS MODIFIED AND NOW THE STEERING WHEEL NO LONGER GOES UP & DOWN.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. MERCEDES-BENZ OF COCONUT CREEK (4250 N. STATE RD. 7, COCONUT CREEK, FL) STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 591-8625) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
FOOT ON BRAKE TO EFFECT REVERSE AND THE ENGINE ACCELERATED AT HIGH SPEED UNCONTROLLED AND HIT TWO CARS IN REVERSE AND TOTALLY DESTROYED MY CAR.. THE VEHICLE WAS STOPPED IN A PARKING LOT
REPEATED FLAT TIRE/TIRE DAMAGE WHILE DRIVING OVER SMALL POTHOLES IN ROAD IN WASHINGTON DC METRO AREA(SMALL ROADS/HIGHWAY). FREQUENTLY 2 TIRES ARE DAMAGED ON THE SAME SIDE. . REQUIRED REPLACEMENT OF NINE TIRES SINCE 2015 WITH FIVE TIRES CHANGED OVER THE LAST 5 MONTHS(SINCE AUGUST 2018).APPARENTLY, LOW PROFILE CONTINENTAL TIRES(245/40R18) USED BY MERCEDES FOR THE E350 ARE KNOWN TO BE A ROAD HAZARD. ON ONE OCCASION, A "BUBBLE" WAS NOTED DURING INSPECTION OF TIRE. I WAS TOLD NO OTHER/MORE DURABLE TIRES CAN BE USED WITH THE E350 MODEL! CLEARLY, THIS TIRE MODEL IS PRONE FOR FREQUENT FAILURE AND MAY PRESENT A ROAD HAZARD FOR DRIVERS AND CAR OCCUPANTS.
PRE SAFE COLLISION WARNING- THE LIGHTS BEEPS WHEN THERE IS NOTHING IN FRONT OUR NEXT TO ME. IT IS VERY DISTRACTING. I TOOK THE CAR IN TO THE DEALER THREE TIMES ALREADY FOR THE SAME PROBLEM. NOW IT IS STILL BEEPING. THERE NEEDS TO BE A RECALL BECAUSE IT IS VERY DISTRACTING AND CAN CAUSE AN ACCIDENT.
I WAS DRIVING ON ROUTE 40 (SPEED LIMIT 55MPH, BUT 45 MPH DUE TO CONSTRUCTION) WHEN I BEGAN HEARING RATTLING IN MY REAR PASSENGER SIDE SPEAKER, THEN CRACKLING, A BURNING SMELL AND THEN SMOKE FILLED MY VEHICLE. I BELIEVED MY VEHICLE WAS ON FIRE. HAD I NOT REMAINED CALM, I COULD HAVE CAUSED AN ACCIDENT. I ENDED UP DRIVING TO A NEARBY WALMART PARKING LOT WHERE I LEFT MY VEHICLE UNTIL IT WAS TOWED TO THE DEALERSHIP FOR A DIAGNOSTIC. THE TOW TRUCK DRIVER ALSO CONFIRMED SMELLING THE BURNING UPON STARTING MY VEHICLE TO PULL IT ONTO THE TOW TRUCK. THIS HAPPENED ALTHOUGH NO AUDIO WAS BEING USED IN THE VEHICLE. I GOOGLED THE ISSUE AND LOCATED SIMILAR STORIES ON MBWORLD.ORG FORUM DATING BACK TO 2016. THE ISSUE IS MELTING HARMON KARDON SPEAKERS IN THE 2014 E350 MODEL. SPEAKERS DO NOT MELT AS A PART OF NORMAL WEAR AND TEAR, BUT BECAUSE OF POOR WIRING, ADHESIVE AND/OR CRAFTSMANSHIP. MY SERVICE ADVISOR CALLED ME TODAY AND CONFIRMED MY SUSPICIONS THAT THE REAR PASSENGER SPEAKER HAD IN FACT MELTED AND MY FRONT DRIVER SIDE SPEAKER IS ALSO IN THE PROCESS OF SUFFERING THE SAME FATE. BOTH NEED REPLACING. BECAUSE MY VEHICLE HAS BEEN OUT OF WARRANTY FOR JUST OVER A YEAR, THERE ARE NO RECALLS FOR THIS ISSUE AND IT IS NOT A "KNOWN ISSUE" I AM EXPECTED TO PAY OUT OF POCKET FOR 2 MALFUNCTIONING/ MELTING SPEAKERS CAUSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE, COULD HAVE CAUSED BOTH AN ELECTRICAL FIRE IN MY VEHICLE (NEAR MY GAS TANK) AND ME TO HAVE GOTTEN IN AN ACCIDENT. PLEASE ISSUE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT.
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E250. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS COVERED WITH A SYNTHETIC MATERIAL CALLED MB TEX. THE MATERIAL WAS TORN. THE CONTACT HAD TO PLACE A COVER OVER THE SEAT TO AVOID BEING POKED OR CUT BY THE MATERIAL AND TO AVOID MAKING CONTACT WITH THE HEATING MECHANISMS WITHIN THE SEAT. THE CONTACT CONTACTED MERCEDES-BENZ OF ARLINGTON LOCATED AT 585 N GLEBE RD, ARLINGTON, VA 22203 (703)525-2100, WHO ACKNOWLEDGED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
IN STOP AND GO TRAFFIC APPROACHING AN INTERSECTION ON A WET ROAD, THE CAN BUS FAILED, DISABLING ALL OR NEARLY ALL SAFETY SYSTEMS. AT THE TIME, NUMEROUS WARNING MESSAGES AND LIGHTS APPEARED ON THE DASH FOR SRS, ABS, SEATBELT PRETENSIONER, ETC. THE ENGINE WOULD NOT TURN OFF USING THE START-STOP BUTTON, AND THE VEHICLE WOULD NOT SHIFT OUT OF DRIVE. ACCORDING THE DEALER SERVICE CENTER, A REAR BLIND SPOT RADAR SENSOR IS CORRODED, AND CAUSED A SHORT IN THE CAN BUS. THIS EXACT FAILURE HAS OCCURRED WITH AT LEAST ONE OTHER VEHICLE, DOCUMENTED HERE: HTTPS://WWW.BENZWORLD.ORG/FORUMS/W212-E-CLASS/2911098-LANE-ASSIST-RADAR-SENSOR-FAILURE-CAUSES.HTML IT APPEARS THAT WHILE CORRODED RADAR SENSORS ARE FAIRLY COMMON, WATER FROM THE ROAD CAN SOMETIMES CAUSE THE SENSOR TO SHORT THE ENTIRE CAN BUS. I CAN PROVIDE THE EXTENDED PRINTOUT OF STORED CAN FAILURE MESSAGES IF NECESSARY.
RIGHT REAR SPEAKER STARTED MAKING A CRACKLING SOUND AND INTERIOR SMELLS LIKE BURNING RUBBER OR WIRES. SOUND HAPPENS EVEN IF RADIO IS TURNED OFF.
08/13/2018 WHEN I WAS DRIVING HOME TODAY STEERING AND BRAKES FAILED FOR LIKE 1-2 MINUTES AND I LOST CONTROL.. THEN ALL THE INSTRUMENT WARNING LIGHTING STARTED TO FLASH CONTINUALLY THE TEMP GAUGE AND RPM WAS IN MOTION. SRS AND ALL PRE SAFE FUNCTIONS MALFUNCTIONED I CAN SEND AN VIDEO OF THIS IF THERE IS A WAY TO UPLOAD. I THINK THIS IS A SERIOUS SAFETY ISSUE WHAT IF I LOST CONTROL ON A HIGHWAY, EVEN FOR A SPLIT SECONDS. WHY I BOUGHT A MERCEDES I THOUGHT ITS A SAFER CAR WELL THAT'S HOW THEY ADVERTISE IT THE BEST OR NOTHING. BUT THAT COUPLE OF MINUTES WAS SCARY AND SHOCKING FOR ME
THE VEHICLE WAS IN TRANSIT ON THE HIGHWAY AT CRUISING SPEEDS WHEN SUDDENLY THE RIGHT REAR SPEAKER BEGAN TO MAKE NOISES THAT SOUNDED LIKE A RATTLING OR CRACKLING. PREVIOUSLY, THE CAR HAD BEEN MAKING SIMILAR CRACKLING NOISES FROM THE FRONT DASHBOARD, HOWEVER UPON THE SPREAD OF THIS NOISE TO THE RIGHT REAR SPEAKER, THE CAR SOON FILLED WITH THE SMELL OF BURNING RUBBER AND SMOKE. AS THE SMELL PROGRESSED, I PULLED OVER IN FEAR OF A POTENTIAL FIRE AND HAD THE VEHICLE TOWED AFTER I WAS TOLD THAT IT COULD CATCH ON FIRE IF I CONTINUED DRIVING IT. THIS IS AN EXTREMELY DANGEROUS ISSUE THAT COULD MORE SEVERELY EFFECT ANOTHER INDIVIDUAL SHOULD THEY NOT BE AS KEEN ON NOTICING CABIN SOUNDS AND OR THE SMELL OF SMOKE. THE SMELL OF SMOKE IS RATHER POTENT AND INTENSE THOUGH, SO IT IS UNLIKELY THAT WOULD GO UNNOTICED.
PRE SAFE COLLISION WARNING SYSTEM FAULT, WITH REPEATED FALSE ALERTS WHILE VEHICLE IN MOTION, WITHOUT ANY NEARBY VEHICLES OR OBSTRUCTIONS AHEAD. FALSE ALERTS CAN RESULT IN SUDDEN BRAKING RESPONSE, WHICH CAN BE A HAZARD TO FOLLOWING OR SURROUNDING TRAFFIC.
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF BURLINGTON (80 CAMBRIDGE ST, BURLINGTON, MA 01803; (781) 229-1600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
CUSTOMER RAN CAR OUT OF OIL DESTROYING ENGINE AND TURBO'S TOTAL COST OF REPAIR IS 25,000
WHILE DRIVING EAST BOUND ON HWY20 A SMALL PIECE OF GRAVEL/ROCK HIT THE WINDSHIELD AND MADE A SMALL DING. OVER THE NEXT FEW DAYS A CRACK BEGAN TO FORM THAT BEGAN AT THE BASE OF THE WINDSHIELD AND SPREAD UP AND ANGLED ACROSS THE MIDDLE OF THE WINDSHIELD.
WHILE PARKED FOR ABOUT 30 MINUTES AFTER A SHORT DRIVE SMOKE BEGAN COMING OUT FROM THE FRONT GRILL, FROM UNDER THE HOOD, AND FROM WHEEL WELLS. FIRE DEPT. WAS CALLED IMMEDIATELY. THE FIRE STATION WAS NEXT TO THE PARKING LOT WHERE THE CAR WAS PARKED SO THEY ARRIVED QUICKLY. THE INSURANCE COMPANY DETERMINED THE CAR WAS A TOTAL LOSS..
I HAVE RECEIVED NOTICE TO REPLACE A DEFECTIVE AIRBAG. NOT A SINGLE DEALERSHIP IN GA HAS ONE TO REPLACE IT WITH.
TL* TAKATA RECALL. THE CONTACT OWNS 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND CALLED MERCEDES BENZ OF PRINCETON DEALER, (2910 US-1 LAWRENCEVILLE NJ 08648, (609) 771-8040) AND WAS INFORMED PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE THE VEHICLE WAS STOPPED, THE STEERING ABILITY SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT CALLED MERCEDES-BENZ AT QUIRK AUTO PARK (327 HOGAN RD, BANGOR, ME 04401, 207-299-1641) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,500.
RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.
TAKATA AIRBAGS: WARNING LIGHTS CONSTANTLY COME ON AND GO OFF INDICATING: "PASSENGER AIRBAG INOPERATIVE" & STEERING COLUMN MODULE GROUND: RECALL NOTICE GIVE, BUT NO PARTS AVAILABLE TO FIX - THIS IS NOT ACCEPTABLE
NO REMEDY TO REPLACE DANGEROUS AIR BAGS. I LIVE IN HIGH HUMIDITY STATE OF FLORIDA WHICH PUTS ME AT HIGHER RISK.
I SAW "POWER STEERING MALFUNCTION" LIGHT APPEARED AND MY POWER STEERING STOP WORKING IMMEDIATELY. THE CAR WAS IN DRIVABLE CONDITION AND I HAD TO MAKE ONLY ONE RIGHT TURN TO REACH HOME. THIS HAS HAPPENED WHEN MILEAGE ON MY CAR WAS 30509 WELL BELOW 50,000-MILE WARRANTY. EARLIER YEAR AGO, I BOUGHT THE CAR WITH SALVAGE LICENSE. SALVAGE LICENSE WAS ISSUED AS CAR WAS STOLEN AND INSURNACE COMPANY WAS NOT ABLE TO RECOVER. IT WAS RECOVERED AFTER THAT WITHOUT ANY DAMAGE.NO ACCIDENT TO THE CAR. MB HAS VOIDED THE WARRANTY DUE TO SALVAGE LICENSE. I WANT TO BRING TO YOUR ATTENTION (IRRESPECTIVE OF TYPE OF TITLE) AS INHERENT PROBLEM EXIST.
HAVE WAITED OVER 3 YEARS TO GET AIR BAG REPLACED; MERCEDES BENZ DEALERSHIP SAYS THEY ARE STILL WAITING FOR PARTS
THE VEHICLE WAS BOUGHT USED WITH 10000 MILES IT NOW HAS APPROX 25000 SO IN 15000 I'VE HAD 6 TIRES CHANGED ON THE VEHICLES DO TO FLATS. IN ONE OF THE INSTANCE I GOT A DOUBLE FLAT AT THE SAME TIME AND SINCE THE TIRES ARE NEW ON THE VEHICLE I UNFORTUNATELY HAD TO REPLACE THE TIRES WITH THE SAME TIRES. THESE TIRE GO FLAT AT A BLINK THE SIDE WALLS ARE THIN AND GET SLICED EASLY THE TREAD PART OF THE TIRE GETS PUNCTUED EASILY AND OFTEN THE REPAIR SHOP TELLS YOU THAT THE FLATS HAVE DAMAGE THE TIRES AND CANNOT BE REPAIRED SO YOU HAVE TO BUY A NEW ONE @$275.00. I HAVE NEVER OWNED A VEHICLE THAT HAS HAD THIS MANY TIRE PROBLEMS. I BELIEVE THESE TIRES ARE DEFECTIVE AND ARE GOING TO CAUSE AN ACCIDENT BECAUSE THEY ARE EASILY DAMAGED. THERE ARE ALSO SEVERAL COMPLAINTS ONLINE ABOUT THESE TIRES AND CONTINENTAL NOT EVEN ACKNOWLEGING PEOPLES COMPLAINTS, SOME ONE NEEDS TO CHECK THESE OUT.
MY VEHICLE HAS THE DISTRONIC WITH LANE SENSING. THE OTHER DAY, THE AREA OF THE FRONT WINDSHIELD AROUND THE CAMERAS SPONTANEOUSLY BEGAN TO CRACK IN A CIRCULAR MANNER. NO OTHER CHIPS OR DINGS WERE PRESENT. WHEN I RESEARCHED THIS ISSUE ONLINE, I AM FINDING IT TO BE A VERY COMMON ISSUE. IT APPEARS IT CAN HAPPEN AT ANY TIME AND WITH REPLACEMENT GLASS AS WELL. MINE CRACKED ON A 95 DEGREE F DAY IN SOUTHERN CALIFORNIA.
THIS VEHICLE IS. A 2014 MERCEDES BENZ E350 CABRIOLET ON THIS VECHILE THERE IS A LATCH ON FRONT SEATS THAT IF PULLED FORWARD WILL MAKE WAY TO ENTER REAR SEATS BEING THAT IDLY IS A TWO DOOR CAR THIS IS THE SAME LAY OUT FOR ACCESSING BACK SEATS FOR THE COUPE MODEL THE LATCH THAT MUST BE PULLED IS SOME KIND OF PLASTIC COVERED IN SOME KIND OF METAL. DECORATIVE MATERIAL THIS METAL HAS PEELED OF WITH NO CAUSE HE EDGES OF THIS METAL THAT IS DEFECTIVE ON THESE CARS IS EXTREMELY SHARP WE HAVE SEVERELY CUT ARE HANDS WITH OUT REALIZING THESE DEFECT WAS THERE I WAS INFORMED THAT OTHER CARS ALSO HAVE THESE PROBLEM IT IS A MAJOR SAFETY RISK BECAUSE IT IS A PART OF THE VEHICLE YOU MUST PHYSICALLY GRAB WITH YOUR HANDS TO HAVE BACK SEAT ACCESS THIS PATCH IS VERY DANGEROUSE PLEASE BE CARFULL IT CAN APPEAR OUT OF NO WHERE LIKE IT HAPPENED TO US EVERY THING WAS OK THEN THE METAL COATING JUST BECAME DEFECTIVE AND PEELING OF ON ITS OWN PS I HAVE BEEN TOLD FROM SERVICE ADVISORS THEY HAVE SEEN THIS BEFORE AND OTHER PEOPLE HAVE BEEN INJURED THE BROWN STUFF ON THE LATCH IS BANDAIDS WE PLACED THERE SO OUR CHILDREN DON'T GET INJURED FROM THE METAL
ROTORS FAIL AFTER VEHICLE WAS IDLE FOR 12 WEEKS. RUST CAUSED THE ROTORS TO MAKE BRAKES PULSATE. DEALER WOULD NOT HONOR WARRANTY, AND MAINTAINED THAT THE ROTORS WERE WEAR AND TEAR ITEMS. BUT SHOP FOREMAN INFORMED ME THAT THIS HAS BEEN A PROBLEM FOR THE LAST TEN YEARS AND THAT THEY REPLACE ROTORS OF VEHICLES ON THE LOT WHICH HAVE SAT FOR SEVERAL WEEKS IN THE WINTER. UPON MY INSPECTION OF THE ROTORS IT WAS CLEAR TO SEE THAT THE RUST DID INDEED CAUSE THE SURFACE OF THE ROTORS TO SCORE AND DEFORM.
HELLO, I AM WRITING IN CONCERNS FOR MY AIR BAG SAFETY ISSUES. MY LIGHT HAVE BEEN ON STATING THAT THERE IS A ISSUE WITH THE FRONT LEFT PANEL AIRBAG AND I INFORM NY DEALERSHIP OF THE LETTER I RECEIVED AND I WAS TOLD THAT I NEED MORE INFORMATION IN ORDER FOR THEM TO COVER THE COST TO REPAIR. PLEASE ADVISE. ALSO MY FRONT DRIVERS SEAT KEEP CRACKING. I HAVE HAD THE SPLITS REPAIRED TWICE AND NOW OTHERS HAVE APPEARED.
DRIVER SIDE DOOR STARTED TO SMELL OF FIRE ON 4/10/2017 @ APPROXIMATELY 1600 LESS THAN 1/4 MILE FROM HOME. PULLED CAR INTO DRIVE AND SHUT ENGINE DOWN, IMMEDIATELY CONTACTED MERCEDES-BENZ OF TAMPA. REP ASKED ME TO BRING CAR IN TO SERVICE DEPT. DID SO.
Data synced from NHTSA on May 4, 2026