Mercedes-Benz · EQB · 2024
1
Recall
0
Complaints
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Not Rated
The 2024 Mercedes-Benz EQB has 1 recall and 0 owner-reported complaints on file with NHTSA.
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2024 Mercedes-Benz EQB page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy Status
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
No complaints on record for this vehicle.
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2024 Mercedes-Benz models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2024 Mercedes-Benz EQB has 1 recall recorded by NHTSA.
NHTSA has received 0 owner-reported complaints for the 2024 Mercedes-Benz EQB.
NHTSA has not published a safety rating for the 2024 Mercedes-Benz EQB.
Complaint data is available on this page. Browse the complaints section above for details.
Yes. NHTSA has 1 recall on record for the 2024 Mercedes-Benz EQB. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.