There are 8 owner-reported powertrain & transmission complaints for the 2020 Mercedes-Benz GLE-Classin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
After starting my vehicle and placing it into drive, a warning message appeared on the dashboard stating, “Vehicle warning Do not continue to drive,” indicating that the vehicle would be unable to move forward or in reverse. Immediately following the warning, the vehicle lost all ability to move in either direction while other vehicles were approaching, creating a hazardous situation placing my safety at risk. I was required to keep my foot on the brake and ultimately place the vehicle in the park position. The vehicle was subsequently towed to the dealership. Following diagnostic testing, the dealership confirmed a transmission solenoid valve fault in the control unit and recommended replacement of the transmission valve body and park pawl solenoid, along with a transmission service. The condition was confirmed by the dealership, and there were no warning messages, indicator lights, or symptoms prior to the sudden failure.
Transmission Control Module / Valve Body failure occurred at 44,000 miles
Car has an automated start stop and ruined my starter a lot of ppl have had similar issues
BOUGHT A DEALER OWNED MERCEDES GLE 350 WITH 8500 MILES ON IT IN NOVEMBER 2020. IN FEW DAYS WE TOOK BACK THE CAR TO GET THINGS FIXED, WHICH WE NOTICED. WE WERE TOLD, AS DID NOT BUY A NEW CAR WE HAVE TO BEAR WITH FEW ISSUES. WE LEASED THE CAR AND WANTED TO BE SURE THAT WE DO NOT GET INTO A PROBLEM BECAUSE OF THE ISSUES WHICH WE INHERITED, WE PUT THE PROBLEMS ON RECORD. UPON COMPLETION OF 10,000 MILES, CAR WAS DROPPED FOR SERVICE AND ATTENDING RECALLS ON FEBRUARY 10TH. 2021. IT TOOK MORE THAN 20 DAYS FOR COMPLETING THE UPDATE OF SOFTWARE, FOR WHICH WHOLE DASHBOARD DISPLAY WAS REPLACED AND HAD TO BE IMPORTED FROM GERMANY, FINALLY I GOT THE CAR BACK ON MARCH 2ND, 2021. APRIL 23RD, 2021, WHILE GOING OUT FOR DINNER, FELT SOME VIBRATION AS IF CAR IS RUNNING AT THE EDGE OF THE ROAD. I THOUGHT I HIT A NAIL OR SOMETHING AND GOT A FLAT TIRE, I SUDDENLY APPLIED BREAK, LUCKILY CAR BEHIND ME DID NOT HIT ME FORM THE BACK, I ALSO HEARD SOME RUBBING NOISE FROM THE BACK OF THE CAR. NEXT DAY EARLY MORNING I TOOK THE CAR TO THE SERVICE, I DID FEEL THE INTERMITTENT VIBRATION AND RUBBING NOISE WHEN I DROVE TO THE SERVICE. TODAY ON APRIL 28TH. 2021, I AM INFORMED THAT DRIVE SHAFT NEEDS REPLACEMENT, AND IT HAS TO COME FROM GERMANY AND WILL TAKE 10 -12 DAYS. I AM ADVISED TO TAKE MY CAR BACK AND BRING BACK ONCE THE PART ARRIVES. I DO NOT FEEL SAFE IN DOING SO AND WANT TO SEEK YOUR OPINION. IS IT SAFE , DID I LAND UP GETTING A LEMON CAR?
The contact leased a 2020 Mercedes-Benz GLE450. The contact stated that while driving at various speeds and yielding to make a right turn, the vehicle would shut off with several warning lights illuminated. The contact also stated that the “Active blind spot assist inoperable" and "Inoperable - See Owner’s Manual" appeared on the instrument panel. The contact had taken the vehicle to the dealer on several occasions however, the dealer was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 5,000
I PURCHASED A GLE 580 IN JANUARY 2020 WITH STANDARD 20-INCH WHEELS AND TIRES ON THE FRONT AND REAR. THIS TIRE/WHEEL COMBINATION IS AN AVAILABLE OPTION ON THE GLE 350, GLE 350 4MATIC AND GLE 450 4MATIC. THE OPERATOR'S MANUAL FOR ALL 2020 GLE MODELS (AND PRESUMABLY FOR EARLIER MODELS) STATES: 1.ROTATE FRONT AND REAR WHEELS ONLY IF THE WHEELS AND TIRES ARE OF THE SAME DIMENSIONS. 2.ON VEHICLES THAT HAVE THE SAME SIZE FRONT AND REAR WHEELS, ROTATE THE WHEELS ACCORDING TO THE INTERVALS IN THE TIRE MANUFACTURER'S WARRANTY BOOK IN YOUR VEHICLE DOCUMENTS. IF THIS IS NOT AVAILABLE, ROTATE THE TIRES EVERY 3,000 TO 6,000 MILES (5,000 TO 10,000 KM), DEPENDING ON THE WEAR. THE FRONT AND REAR WHEELS ARE INDISTINGUISHABLE FROM ONE ANOTHER AND NEITHER IS MARKED 'FRONT ONLY' OR 'REAR ONLY.' BY CHANCE, I DISCOVERED THE REAR WHEELS HAVE AN OFFSET THE FRONT WHEELS DO NOT HAVE, WHICH PLACES THE REAR WHEELS FURTHER OUTBOARD THAN THE FRONT WHEELS. THE OFFSET MAKES ROTATING THE TIRES DANGEROUS. ONLY AFTER I DISCOVERED THIS ISSUE DID MERCEDES TELL ME, 'DUE TO THE DESIGN OF THE DRIVETRAIN, THE FRONT AND REAR WHEELS HAVE DIFFERENT OFFSETS, OFFSET IS THE DISTANCE FROM THE HUB OF THE WHEEL TO THE CENTER LINE OF THE WHEEL. IF YOU PUT THE FRONT TIRE/WHEELS IN THE BACK, IT WILL SIT FURTHER IN AND CAN AFFECT THE HANDLING OF THE VEHICLE.' HOWEVER, THE OPERATOR'S MANUAL STATES TIRES AND WHEELS OF THE SAME SIZE FRONT AND REAR SHOULD BE ROTATED. THIS OFFSET IS NOT SOMETHING ONE WOULD EXPECT WITH TIRES AND WHEELS OF THE SAME SIZE. I ASKED MERCEDES BENZ TO AGREE TO CORRECT THE OPERATOR'S MANUAL FOR GLE MODELS AFFECTED BY THIS OFFSET AND TO SEND NOTIFICATION OF THE OFFSET ISSUE TO VEHICLE OWNERS AND IT DECLINED MY REQUEST. THIS OFFSET POSES A SAFETY RISK IF GLE OWNERS WITH 20-INCH WHEELS ROTATE THEIR TIRES IN ACCORDANCE WITH THE INSTRUCTIONS IN THE OPERATOR'S MANUAL.
TL* THE CONTACT OWNS A 2020 MERCEDES BENZ GLE350. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT OR AT A STOP SIGN, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT WHILE SHIFTING INTO GEARS, THE VEHICLE LUNGED FORWARD. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING ON THE HIGHWAY AT UNDISCLOSED SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE AND THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PRINCETON LOCATED AT (2910 IS-1, LAWRENCEVILLE, NJ 08648), WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLE350. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION MADE THUMPING AND REVVING NOISES AND ALSO JOLTED WHEN DECELERATING AND SHIFTING INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LANCASTER (5100 MAIN ST, EAST PETERSBURG, PA) WHERE THE TRANSMISSION WAS REPROGRAMMED, AND THE VALVE BODY AND TRANSMISSION FLUIDS WERE CHANGED; HOWEVER, THE FAILURES CONTINUED. THE VEHICLE WAS LATER TAKEN TO MERCEDES-BENZ OF ATLANTIC CITY (6623 EAST BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ) WHERE THE TRANSMISSION WAS REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026