2000 Mercury Grand Marquis Body & Structure Problems

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.

WHEN TRAVELING AT INTERSTATE SPEEDS (65-70 MPH) OR GREATER AN UNBEARABLE NOISE/ VIBERATION JUST AT THE BACK OF THE HOOD AND LEADING EDGE OF WINDSHIELD ON THE DRIVERS SIDE MAKES DRIVING A NIGHTMARE. TOOK TO DEALER AND MERCURY HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS EXACT PROBLEM. DEALER NOR FORD/MERCURY WILL MAKE REPAIRS. NEW PARTS TO CORRECT CONDITON COST IN EXCESS OF $100.00 . *AK

WATER IS LEAKED INTO THE VEHICLE ON THE PASSENGER SIDE WHEN IT RAINED. THE DEALER WAS UNABLE TO DETERMINE WHERE THE LEAK WAS COMING FROM. *JB

THE DRIVERS SIDE VISOR KEPT FALLING DOWN HINDERING DRIVERS VISION. NLM

CONSUMER NOTICED WHEN PICKING UP THE VEHICLE THAT THE SUNVISOR ON THE DRIVERSIDE BLOCKS VIEW. WHEN SUNVISOR IS IN USE TOWARD THE WINDSHIELD TO BLOCK THE SUN, IT FALLS BACK IN THE VIEW PATH. DEALER SAYS IT'S JUST THE WAY THEY ARE.*AK

CONSUMER HAS HAD SUNVISOR REPLACED TWICE. IT KEPT FALLING DOWN, INTERFERING WITH DRIVER'S VISION. DEALER WAS TRYING TO REMEDY THE PROBLEM.

PASSENGER'S DOOR UNABLE TO OPEN WITH A KEY; DRIVER'S SIDE USED A REMOTE CONTROL. DEALER NOTIFIED. *AK

THE CONSUMER IS CONCERNED WITH THE DESIGN OF THE NEWER VEHICLES. WHILE TRYING TO GET OUT OF THE VEHICLE THROUGH THE RIGHT REAR DOOR, THE CONSUMER HIT HER HEAD, SUSTAINING MINOR INJURIES. THIS ALSO HAPPENED IN ANOTHER VEHICLE. *AK

THE DRIVERS SIDE VISOR OBSCURES ABOUT 20% OF THE REARVIEW MIRROR INPAIRING THE DRIVERS REAR VISION, CONSUMER BELIEVES THIS IS A DESIGN DEFECT WHICH WAS NOT PRESENT IN PRIOR MODEL/YEAR THAT THE ONSUMER HAS OWNED, ALSO THE VISOR IS NOT DESIGNED TO STAY IN POSITION WHEN LOWERED. NLM