2003 Mercury Grand Marquis Complaint Log

HEAD LIGHTS AND TAIL LIGHTS WILL TURN OFF WHILE DRIVING

I HAVE A SERIOUS DANGEROUS SITUATION GOING ON WITH THE HEADLIGHTS THAT COULD END WITH FATAL RESULTS. THE HEADLIGHTS WILL GO OUT BY THEMSELVES AT NIGHT WHICH COULD RESULT IN A CAR CRASH. THE LIGHTS WILL GO OUT WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION WHEREVER YOU ARE.

IN FIRESTONE STORE PARKING AREA PERPENDICULAR TO SERVICE FOR ATTENDANT TO FILL THE RT FRT TIRE. PULLED UP TO ATTENDANT , APPLIED BRAKES AND VEH SURGED AHEAD, STRUGGLED TO CONTROL TO NO AVAIL. MADE DIFFUCULT U TURN TO AVOID DRV INTO STREET TRAFFIC, CRASHED OTHER VEH, CONT'D ON JUMPING 2 INSIDE PK CURBS STOPPING AS FRAME STOPPED RES ON CURB

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THE VEHICLE'S EXTERIOR HEADLAMPS FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF FAILURE HOWEVER DUE TO THEM STATING THE VEHICLE WAS ALREADY REMEDIED UNDER NHTSA CAMPAIGN NUMBER 15V861000(EXTERIOR LIGHTING) NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,481.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS TAKEN TO THE DEALER (BORMAN AUTOPLEX IN LAS CRUCES, NM, 575-525-4500) WHERE IT WAS DIAGNOSED THAT THE LIGHTING MODULE NEEDED TO BE REPAIRED. THE TECHNICIAN STATED THAT THE FAILURE WAS REPAIRED EARLIER PER AN UNKNOWN RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS CALLED AND STATED THAT THE RECALL REPAIR WAS A ONE-TIME REPAIR AND HUNG UP THE PHONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED TO PROVIDE THE ACCURATE READING. IN ADDITION, THE AIR SUSPENSION THAT CONTROLLED THE SHOCKS FAILED TO HOLD AIR. THE VEHICLE WAS TAKEN TO PERRY'S FORD (205 E HWY, HOLDENVILLE, OK 74848, PHONE NUMBER: (888) 307-3779), BUT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THERE WAS NO ONE THERE WHO COULD REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

RECALL 15S39: MY LIGHTS WERE WORKING JUST FINE BUT I RECEIVED A RECALL NOTICE. WHEN I CALLED TO MAKE AN APPOINMENT I SAID I HAD NO PROBLEMS WITH MY LIGH BUT THE LETTER SAID IT MIGHT OCCUR AT ANYTIME. I DRIVE APPROX. 35,000 MILES PER YEAR. MAY 17,2017 I MADE APPOINMENT.FOR JUNE12,2017. WHAT I THOUGHT WAS A NEW MODULE WAS INSTALLED. JUNE 14, 2017 MY LIGHTS SUDDENLY WENT OUT WHEN I WAS DRIVING. THEY SUDDENLY CAME BACK ON. LATER THAT EVENING THEY WOULD NOT COME ON AT ALL. (IT STAYS ON AUTOMATIC). I GOT THE MANUAL LIGHTS TO COME ON . NO BRIGHT LIGHT ONLY INTERMITTANT BRIGHTS. THE NEXT DAY I TOOK IT TO GEM CITY FORD. AFTER AN HOUR THEY SAID THEY WERE O.K. 10 P.M. THE LIGHTS WENT OUT AGAIN. I USED MANUAL. CALLED THEY SAID THEY WOULD CALL BACK.THEY DIDNOT WITH MORE THAN ONCALLS NEVER TO BE CALLED BACK. THEN I LEFT A NOTE I WOULD GET IT CHECKED WHILE OUT OF SATE. THEN I GOT A CALL REQUESTING THAT I BRING IT IN. I WAS LEAVINE THE STATE F OR A WEEK. CAME BACK TO TOWN THE NEXT WEEK TOLD THAT THE PATCH THAT WAS PUT IN WAS WORKING AND I COULD PURCHASE THE MODULE.THIS IS A DANGEROUS THING . THE FIX CAUSED A PROBLE THAT THE FIX WAS SUPPOSED TO DO. I WANT MY CAR BACK TO THE WAY IT WAS. WHEN DRIVING IT MAKES A POP THEN GOES OUT OR COMES ON. WHEN STARTING THEY MAY NOT COME ON AT ALL. I DON'T WANT THIS TO HAPPEN WHEN I'M GOING THROUGHT THE MOUNTAINS OF GEORGIA OR TENNESSE AT NIGHT. THIS SHOULD HAVE NOT BEEN PATCHED. IT'S LAZY . A PERSONS LIFE THAT BOUGHT THIS VEHICAL SHOULD BE WORTH MORE THAN THAT. NO WAY TO UP LOAD. I CAN FAX.

MY LIGHTS DO NOT COME ON WHEN MY WIPERS ARE ACTIVATED IN THE RAIN. THIS HAPPEN WHEN I AM DRIVING OR STATIONARY.

STEERING COLUMN FAILURES

SAFETY RECALL NOTICE 15S39/NHTSA RECALL 15V-861 NOT COMPLETED ON MY CAR. WAS NOTIFIED BY FORD JAN 2016 THAT REPAIR WOULD BE ACCOMPLISHED BUT IT HAS NOT.

THE RECALL IS OVER A YEAR OLD AND THE LIGHTS ARE NOW FAILING TO COME ON. IF I WACK THE CONSOLE I CAN GET THE LIGHTS ON BUT IT'S GETTING WORSE. WHAT CAN BE DONE TO REMEDY THIS?

I LIVE IN A REMOTE PART OF HAWAII AND AM A PHYSICIAN WHO GETS CALLED IN THE MIDDLE OF THE NIGHT FOR EMERGENCIES. I WAS DRIVING ON THE UPPER ROAD WITH SEVERAL DROP OFFS AND MY LIGHTS WENT OUT IN THE MIDDLE OF DRIVING. THE HIGH BEAMS DID NOT WORK EITHER, BUT I HAD TO HOLD DOWN THE LEVER FOR THE LIGHTS TO WORK. I ALMOST WRECKED MY VEHICLE AND I COULD HAVE DRIVEN OFF THE ROAD AND KILLED MYSELF. IN ADDITION, MY PATIENT NEEDING EMERGENCY SURGERY COULD HAVE DIED BECAUSE I WAS NOT THERE TO ADMINISTER ANESTHESIA. THERE IS NO EXCUSE FOR THIS. ABSOLUTELY NONE! I HAVE CHANGED FUSES, LIGHTS AND THE LIGHT SWITCH. THIS WAS ON AN ISOLATED HIGHWAY WITH NO LIGHTS IN THE MOUNTAINS ON THE BIG ISLAND. THERE WAS NOTHING TO LIGHT THE HIGHWAY BUT THE STARS. I WAS DRIVING BETWEEN 55-60 MILES AN HOUR. *TR

INTAKE MANIFOLD CRACKED AND LEAKED COOLANT ONTO THE COILS AND SPARK PLUGS. HENCE CAUSING ROUGH RUNNING ENGINE AND LACK OF PERFORMANCE.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). WILMES CHEVROLET BUICK GMC (2215 E BROADWAY ST, ALTUS, OK 73521, 580-301-7169) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LAST FALL, THIS CAR STARTING MAKING CREEKING AND HUMMING NOISES IN THE ENGINE. THE HUMMING NOISE WOULD GO AWAY AFTER ABOUT A MINUTE BUT NOT THE SQUEAKS AND CREEKS AS YOU DRIVE IT. IN THE WINTER, THERE WERE AREAS OF YELLOW-GREEN LIQUID ON OUR GARAGE FLOOR ON A FEW OCCASIONS. I TOOK THE VEHICLE IN FOR THE HEADLIGHT RECALL, AND I WAS TOLD THERE WAS A CRACKED MANIFOLD, AND A BELT PROBLEM WHICH WAS CAUSING THE ANTIFREEZE LEAK. WHEN I SEARCHED FOR RECALLS, I NOTICED A PREVIOUS RECALL FOR YEARS 1996-2001 FOR THE SAME PROBLEM. THIS REPAIR IS VERY COSTLY, AND I WONDER IF YOU COULD DO A RECALL FOR THIS YEAR/MODEL CAR BECAUSE I WAS GIVEN IT AS A GIFT AND AM CURRENTLY LAID OFF? I AM ATTACHING FORMER RECALL SETTLEMENT FOR SAME CARS UP TO 2001. THANK YOU.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH, THE CONTACT HEARD A SOUND FROM THE REAR DRIVER SIDE TIRE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO ADVISED THAT THE REAR OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V328000(SUSPENSION). THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

LCM RECALL - THE DEALER WILL NOT ORDER PARTS FROM THE MANUFACTURER FOR A FAILING LIGHTING CONTROL MODULE FOR MY 2003 GRAND MARQUIS. THEY TOLD ME THAT THE PARTS ARE NOT AVAILABLE, AND JUST DON'T DRIVE AFTER DARK. I CANNOT GET MY HEADLIGHTS TO WORK AT RANDOM TIMES. THEY WILL JUST SHUT OFF, OR NOT COME ON AT ALL OCCASIONALLY. CAR CAN BE IN MOTION, OR STATIONARY.

STEERING WAS VERY STIFF AT TIMES. LOWER POWER STEERING SHAFT HAD TO BE REPLACED.

CAR STALLS WHEN YOU GO OVER A BUMP IN THE ROAD WHILE DRIVING AT 30 MPH ON A 30 MPH ROAD

PAINT PEELING WHINE FROM REAL DIFFERENTIAL

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE IN WHICH THE EXTERIOR LIGHTING RANDOMLY SHORTED WHILE WAITING MONTHS FOR THE PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

JAN 2016 GOT A RECALL NOTICE ON THE CAR JUNE CALLED LOCALL DEALER. THERE RESPONSE IS THEY DIDN'T. KNOW ANYTHING ABOUT THE RECALL WHICH WAS THAT THE HEADLIGHTS COULD GO WHILE DRIVING AT NIGHT.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 55 MPH, THE HEADLAMPS FAILED TO OPERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

ON 25 APRIL 2016 DRIVING ON A TWO LANE COUNTRY ROAD AT NIGHT BOTH HEADLIGHTS SUDDENLY TURNED OFF. I WAS ABLE TO PULL INTO A FARM ACCESS SPACE AND AVOIDED THE DITCH. ALTHOUGH THE PARKING LIGHTS SEEMED TO WORK I WAS NOT ABLE TO TURN ON THE HEADLIGHTS FOR SEVERAL MINUTES. FINALLY AFTER MANY TRYS WITH THE LIGHT SWITCH THE HEADLIGHTS DID COME BACK ON. I WAS ABLE TO REACH HOME WITHOUT FURTHER INCIDENT BUT NOW FEAR DRIVING CAR AT NIGHT!

HEADLIGHTS WILL NOT STAY ON NEED TO HOLD BACK THE HEADLIGHT SWITCH

FRONT HEAD LIGHTS WILL NOT COMES ON AT NIGHT OR THEY WILL GO OFF WHILE DRVING AT NIGHT.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 265,000. UPDATED 06/29/16*LJ THE CONSUMER STATED THE HIGH BEAMS ONLY WORKED WHEN HOLDING THE BUTTON/LEVER. ALSO, THE BRAKE LIGHT STAYED ON. UPDATED 06/30/16.*JB

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLES LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

WELL I BOUGHT THIS CAR AND IT HAS RECALLS ON IT BUT KNOW THE FORD SHOP WON'T FIX I THOUGHT IT WAS FREE TO GET RECALLS FIXED WOW

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE; HOWEVER, THEY ILLUMINATED WHILE THE VEHICLE IDLED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS WERE STILL WORKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 70 MPH, THE HEADLIGHTS FAILED TO OPERATE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING MY LIGHTS JUST SHUT OFF BY THEMSELVES AND I HAVE TO HOLD THE LEVER TOWARDS ME TO CONTINUE TO HAVE LIGHT UNTIL THE SENSOR DECIDES TO SHUT BACK ON. THIS IS A SAFETY HAZARD AND I HAVE 2 SMALL CHILDREN THAT I RIDE BACK AND FORTH TO SCHOOL IN THIS VEHICLE.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE NUMBER TWO CYLINDER SPARK PLUG MISFIRED AND THE HEAD OF THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

UNEXPECTED ACCELERATION WHEN CAR IS STOPPED AT A LIGHT, CAR LUNGES FORWARD. ON ONE OCCASION THE CAR WAS BURNING RUBBER . VERY DANGEROUS AND SCARY. HAVE TO SHUT OFF IGNITION WHEN THIS HAPPENS. HAS OCCURRED SEVERAL TIMES. MY WIFE REFUSES TO RIDE IN THE VEHICLE.

A SPRING IN THE DRIVER'S SEAT BELT BUCKLE FAILED, CAUSING THE AIRBAG LIGHT ON THE INSTRUMENT PANEL TO ILLUMINATE AND DEACTIVATE THE AIR BAG SYSTEM IN THE EVENT OF A FRONT IMPACT REQUIRING AIR BAG DEPLOYMENT. THE SEAT BELT AND BUCKLE WAS REQUIRED TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED EVERY TIME THE DRIVER FASTENS THE SEAT BELT. THE AIRBAG LIGHT STAYS ON AND WOULD NOT GO OFF WHEN THE DRIVER FASTENS THE SEAT BELT. THE DEALER TRACED THIS TO A FAULTY SEAT BELT LATCH. FROM READING ON OWNERS' BLOGS OF THIS MODEL, OVER SEVERAL YEARS INCLUDING MY MODEL YEAR, MY PROBLEM DOES NOT APPEAR TO BE A UNIQUE OR RARE OCCURRENCE. THE MOST COMMON CAUSES ARE WORN OR BROKEN SPRINGS ON THE SWITCH IN THE SEAT BELT LATCH. THE SWITCH IN THE SEAT BELT LATCH NOT RECOGNIZING THE DRIVER IN THE DRIVER'S SEAT WITH THE SEAT BELT FASTENED CAUSES THE LIGHT TO GO ON AND DEACTIVATE THE AIRBAG RESTRAINT SYSTEM FOR THE DRIVER. THIS SAFETY ITEM SHOULD BE A MODEL RECALL.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE ATTEMPTING TO START THE VEHICLE AND UTILIZE THE HEADLIGHTS, THE CONTACT NOTICED THAT NEITHER THE HEADLIGHTS NOR THE TAIL LIGHTS WERE OPERATIONAL. IN ADDITION, THE TURN SIGNALS FAILED A FEW WEEKS PRIOR TO THE EXTERIOR LIGHTING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 147,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 40 MPH, THE REAR AXLE CRACKED RESULTING IN AN OIL LEAK AND SQUEAKING NOISES. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR LIGHTING DID NOT FUNCTION UNLESS THE DIMMER SWITCH WAS HELD. THE VEHICLE WAS TAKEN TO THE DELAER WHERE IT WAS DIAGNOSED THAT A NEW DIMMER SWITCH WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 203,000.

I UNDERSTAND THERE IS A PROBLEM WITH THE HEADLIGHTS FAILING AND A LETTER WAS ISSUED ABOUT A YEAR AGO, BUT NO PARTS WERE FURNISHED TO DEALERS.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/05/17LJ UPDATED 10/6/2017*JS

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR HEADLAMPS FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JOE MYERS FORD DEALER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO SCHEDULE THEM IN UNTIL SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED NOTICE FROM FORD-12/15/2015-HEADLIGHT SWITCH DEFICIENT-COULD CAUSE DANGEROUS DRIVING IF FAILS-FORD RECALL - REPLACE -SWITCH - HAVE HEARD NOTHING SINCE-SAME PER MY DEALER

I WAS DRIVING AND MY HEADLIGHTS WENT OUT. I COULDNT SEE THE ROAD. THEY NEVER CAME BACK ON. I WAS ON A CITY STREET

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH IN THE DRIVEWAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND FAILED. THE FAILURE ALMOST CAUSED A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,141.

LOSS LIGHT POWER WHILE DRIVING AT NIGHT ON CITY STREET, WHICH WAS PROBABLY CAUSED BY A DEFEATED CONTROLLING LIGHT MODULE, AS SUGGESTED IN THIS RECALL.

THE LIGHTS, TO INCLUDE BLINKERS AND BRAKES, SUDDENLY STOPPED WORKING. THIS VEHICLE BELONGS TO MY 85 YEAR OLD MOTHER, WHO LIVES ON A LIMITED BUDGET.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE TURNING THE STEERING WHEEL RIGHT AND LEFT, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION, STEERING PUMP, AND THE POWER STEERING PRESSURE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING HOME FROM SCHOOL AT 8:30 P.M. ON MONDAY OCTOBER 5, 2015 AND MY LIGHTS SUDDENLY STOPPED WORKING WHILE I WAS DRIVING. I AM NOW STUCK IN A PARKING LOT UNTIL THE SUN RETURNS AND CAN DRIVE SAFELY.