2008 Mercury Milan Complaint Log

The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

MY ABS LIGHT HAS BEEN ON EVER SINCE I HAD TO SLAM ON MY BRAKES. BOTH OF MY FRONT TIRES LOCKED UP ALMOST CAUSING ME TO REAR-END SOMEONE ON THE HIGHWAY. THE PEDAL FELT WEIRD BUT IT COULD STILL STOP. MY ABS LIGHT IS STILL ON.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO JARRETT SCOTT FORD OF PLANT CITY (877-751-9729, LOCATED AT 2000 E BAKER ST, PLANT CITY, FL 33563) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPAIRED. THE DEALER ALSO LOCATED UNKNOWN FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 72,293.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO PORTSMOUTH FORD (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801; 603-433-1221) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I READ ON GOOGLE NEWS FEED ON 12/20/19 FORD WAS ISSUING A RECALL FOR CERTAIN FORD AND MERCURY VEHICLES, ONE OF THEM INCLUDED WAS OUR DAUGHTER'S 2008 MERCURY MILAN. DIDN'T THINK A WHOLE LOT ABOUT IT, UNTIL SHE CALLED ME 3 DAYS LATER PANICKING THAT SHE TRIED STOPPING FOR A LIGHT THAT WAS YELLOW AND SHE DIDN'T GET STOPPED UNTIL SHE WAS IN THE MIDDLE OF THE INTERSECTION. THANKFULLY, SHE GOT IT STOPPED WITHOUT AN ACCIDENT AND NO ONE WAS HURT. I IMMEDIATELY REMEMBERED THE RECALL I HAD JUST READ ABOUT AND COMPARED HER ISSUES TO THE ARTICLE, SOUNDED VERY SIMILAR. WE IMMEDIATELY STOPPED DRIVING THE VEHICLE AND CALLED OUR LOCAL FORD DEALER. UPON INSPECTION, THEY AGREED IT SOUNDED LIKE THE RECALL PROBLEM. BUT, IT WAS STILL AN ADVANCE NOTICE OF THE RECALL AND THEY DIDN'T HAVE THE PARTS TO FIX IT, IT MAY BE UNTIL LATE IN THE FIRST QUARTER OF 2020. SO, HERE WE ARE, OVER A MONTH LATER, CAR STILL SITTING IN THE DRIVEWAY, NOT ABLE TO BE DRIVEN. I AM BEYOND FRUSTRATED, NO ONE CAN SUPPOSEDLY DO ANYTHING. THE DEALER WON'T JUST MAKE THE REPAIRS UNTIL THEY GET OFFICIAL NOTICE FROM FORD AND THEN WORK OUT THE REIMBURSEMENT WITH THEM LATER.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAC HAIK FORD 515 S INTERSTATE 35 EAST SERVICE RD DESOTO, TX 469-530-3403) WAS CONTACTED HOWEVER, WERE UNABLE TO SCHEDULE AN APPOINTMENT DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING IN THE SNOW. I WENT TO APPLY MY BRAKES THAT WHERE WORKING AS I BEGAN TO STOP THE ABS KICKED ON AND I LOST BRAKE PEDAL PRESSURE. NOW I CAN NO LONGER GET BRAKE PRESSURE BUT STILL HAVE BRAKES.

6 MONTHS AGO I HIT A POT HOLE WHILE BRAKING TO MAKE A TURN. THE ABS ENGAGED AND THE BRAKE PEDDLE WENT TO THE FLOOR. I MISSED THE TURN. THE BRAKE PEDDLE WENT 3/4 TRAVEL BEFORE THE BRAKES WOULD SLOW THE CAR. AFTER 3 DAYS THE BRAKES RETURNED TO NORMAL.I BROUGHT THE CAR TO MY MECHANIC AND HE COULDN'T FIND THE PROBLEM. ON DEC 2, 2019 I WAS DRIVING IN SNOW AND IT HAPPENED AGAIN. AFTER THE ABS ENGAGED IT TOOK LONGER TO STOP THE CAR. THIS TIME THE BRAKES ARE NOT RETURNING TO NORMAL. I AM PLANNING ON CHANGING THE ABS HYDRAULIC CONTROL UNIT.

BRAKE HYDRALIC WARNING LIGHT COMES ON '- THERE IS A BRAKE RECALL ON MY CAR. DEALER SAYS ,WAIT FOR PARTS '' EVEN WITH RED WARNING LIGHT . FORD SAYS WAIT U TIL I GET THE NOTIFICATI0N LETTER . RECALL SAYS '' POTENTIAL CRASH '' ISSUE . SO ' RECALL . HIGHWAY SAFTEY INVESTIGATION ,,, BRAKE DANGER LIGHT ON ===== AND ' NOBODY SAYS '- GO TO DEALER ,,,OR ,,, DO,NOT DRIVE CAR . WOW ...LIGHT CAME ON ,, GOES OFF WHEN DRIVING . CC : MINNESOTA ATTORNEY GENERAL SAFETY OFFICE ...

ON OCTOBER 1ST 2019 I WAS DRIVING ON A MAIN ROAD AND SLOWING DOWN TO TURN RIGHT ONTO MY STREET WHEN I FELT THE ANTI LOCK BRAKES KICK IN. WHEN I WENT TO SLOW DOWN AT A STOP SIGN I REALIZED I HAD LOST BRAKES AND THE PEDAL WAS TO THE FLOOR. I WAS ALMOST TO MY HOUSE SO I WAS ABLE TO PULL IT IN THE DRIVEWAY WITH JUST KNOWING I'D HAVE TO START BRAKING FURTHER AWAY OR USE MY E BRAKE. I HAVE AAA SO THEY CAME AND HAD IT TOWED TO A MECHANIC WHERE THEY STATED THE BRAKES WERE FINE AND COULDN'T FIND ANYTHING WRONG. THEY BLED THE BRAKE LINES AND FLUSHED THEM AND FREED UP BLEEDERS. THEY SAID EVERYTHING WAS WORKING AS NORMAL AGAIN. WELL I WAS DRIVING AGAIN YESTERDAY (NOVEMBER 14,2019)ON THE EXACT SAME MAIN ROAD AND SLOWING DOWN TO TURN RIGHT ONTO MY STREET AGAIN AND FELT THE ANTI LOCK BRAKES KICK IN AGAIN AND ONCE SLOWING DOWN THAT THE STOP SIGN NOTICED THE BRAKES HAD GONE AGAIN. I CALLED UP A MECHANIC WHO STATED THEY WON'T LOOK AT IT BECAUSE WITH IT HAPPENING IN THE SAME MANNER IT SOUNDS LIKE A FORD ISSUE AND THAT IT NEEDS TO BE SEEN AT A DEALERSHIP. THE DEALERSHIP WANTS OVER A $100 TO JUST LOOK AT IT AND CAN'T GET ME IN FOR 5-6 DAYS. I'VE SEEN THAT THIS IS AN ONGOING ISSUE AND ACCIDENTS HAVE OCCURRED AND A RE CALL REALLY NEEDS TO HAPPEN BEFORE SOMEONE DIES FROM THIS. IT'S RIDICULOUS HONESTLY.

WAS BREAKING ON AN ICY SURFACE. ABS WORKED FINE. AFTERWARDS BREAK PETAL WENT ALMOST TO THE FLOOR. NOW BREAK PETAL GOES TO FLOOR IN ORDER TO STOP.

DURING A RECENT SNOW STORM, THE ANT-LOCK BRAKES ENGAGED AFTER WHICH THE BRAKE PEDAL LOST 3/4 OF ITS TRAVEL AND BECAME SOFT AND SQUISHY WITH BRAKE ENGAGEMENT OCCURRING NEAR THE BOTTOM OF BRAKE PEDAL TRAVEL. BEFORE THE ANTI-LOCK BRAKING EVENT THE PEDAL HAD NORMAL, FIRM BRAKE FEEL.

MY CAR HAS A RECALL FOR PASSENGER SIDE AIRBAG, BUT MY CAR IS A MERCURY AND THEY DON'T MAKE MERCURY CARS ANYMORE, BUT MERCURY WAS OWNED BY FORD SO I DON'T KNOW WHAT DEALER TO CALL TO GET IT FIXED.

AFTER EMERGENCY BRAKING ON THE FREEWAY TO AVOID AN ACCIDENT,ASB ENGAGED, AND EVER SINCE THE BRAKES HAVE TO BE PUSHED ALL THE WAY TO THE END FOR BRAKES TO ENGAGE, PEDAL IS SPONGY AND DESPONDENT.

SEVERAL YEARS BACK, I HAD A NEAR FAILURE OF MY BRAKES WHEN ROLLING DOWN A HILL TOWARD A RIGHT TURN AT THE BOTTOM.( I THINK IN RETROSPECT THAT BECAUSE OF MY HITTING SOME BUMPY PATCHES ON THE TURN LANE THE BRAKES ATTEMPTED TO ACTUATE ABS). I HAD SUFFICIENT BRAKING, PEDAL TO THE FLOOR, TO ROLL TO A STOP. POPPING THE HOOD, I FOUND THE CAP ON THE BRAKES FLUID RESERVOIR WAS AJAR. I REFITTED IT AND FOUND THAT THE BRAKES WORKED NORMALLY. (IN RETROSPECT, I DO NOT BELIEVE THAT A "FAILURE" OCCURRED IN THE RESERVOIR CAP, BUT WAS INSTEAD A CONSEQUENCE OF OTHER MALFUNCTIONS IN THE SYSTEM. SOME TIME LATER, I HAD ANOTHER FAILURE, WHICH NEARLY RESULTED IN A CRASH. I LIMPED TO GARNET FORD, AND HAD REPAIRS DONE, TOTALING ABOUT $1200. THE CAUTIONARY I RECEIVED FROM THE SERVICE REP WAS FOREBODING: REPLACEMENT OF THE MASTER CYLINDER MAY NOT FIX THE PROBLEM. THEY THEN CLAIMED THAT THE REPAIR WAS SUFFICIENT. (IN RETROSPECT, I SHOULD HAVE BEEN AT THE LEAST TAKING THIS ACTION THEN AND THERE: AN AUTOMOBILE WITH ONLY 35,000 MILES ON IT OUGHT NOT HAVE DANGEROUS AND DEFECTIVE BRAKES). LAST MONTH I HAD TO HAVE BRAKES REPAIRED, AS A RESULT OF PROBLEMS STEMMING FROM MY WIFE DRIVING THE VEHICLE, AND EXPERIENCING MUCH THE SAME THING AS HAD OCCURRED TO ME THE FIRST INCIDENT. FRONT ROTORS AND PADS WERE SERVICED, BUT THAT DID NOT FIX THE PROBLEM. NOW MY ABS WARNING LIGHT IS INTERMITTENTLY ON, AND I AM GETTING A ROUGHNESS TO BRAKING AS IF THE FRONT BRAKES ARE WORN DOWN: THEY ARE NOT. I AM RETURNING TO THE MECHANIC WITH THIS PROBLEM. I DO NOT KNOW WHAT THE OUTCOME WILL BE, BUT IT IS SUGGESTIVE OF A BUILT-IN DEFECT, WHICH IS TREMENDOUSLY HAZARDOUS, AND IRRESPONSIBLE OF FORD TO IGNORE THIS DEFECT.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO OPERATE. WHEN THE CONTACT SHIFTED INTO FIRST GEAR AND THEN BACK INTO DRIVE, THE VEHICLE WAS ABLE TO OPERATE. THE CONTACT CALLED JENKINS & WYNNE FORD, HONDA, & LINCOLN (2655 TRENTON RD, CLARKSVILLE, TN 37040, (931) 542-4886) AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

THE BRAKES WERE SPONGY, I CALL FORD SEVERAL TIMES ABOUT THIS AND IT WAS IGNORED I REPLACED BREAKS STILL DIDNT HELP AND THEN MY SON WAS IN AN ACCIDENT AND I HAD TO PAY OUT OF POCKET TO REPAIR MY CAR CAUSE I DIDNT WANT TO CLAIM ON MY INSURANCE IN FEAR OF IT GOING TO INCREASE MY PREMIUMS HOWEVER MY INS DID COVER THE PERSON THAT WAS HIT , ON HIGHWAY AND I JUST COULD BREAK NO MATTER HOW I PRESSED DOWN ON THE BREAK IT JUST WOULDNT, I SO AFRAID IT WAS NOT GOING TO STOP AND THE BOOM THE OTHER CAR WAS HIT

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOLTON FORD (1500 E COLLEGE ST, LAKE CHARLES, LA 70607, (337) 474-0070) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING 30 MPH OVER A BUMP IN THE ROAD, THE BRAKE PEDAL WAS APPLIED; HOWEVER, IT WAS SOFT AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER AND ABS PUMP NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,000.

WHEN BRAKING DURING SLIPPERY CONDITIONS I.E RAIN, SNOW, ICE THE ABS SYSTEM WILL ENGAGE CAUSING COMPLETE LOSS OF CONTROL OF THE VEHICLE. THE BRAKE PEDAL FULLY DEPRESSES TO THE FLOOR UNTIL THE VEHICLE COMES TO A COMPLETE STOP, ONLY THEN DO THE BRAKES FINALLY RELEASE.

BRAKE PEDAL IS EXTREMELY SOFT AND REQUIRES PRESSING ALMOST TO THE FLOOR FOR THE CAR TO STOP. CHANGING PADS AND ROTORS, REPLACING BRAKE FLUID, AND BLEEDING BRAKE SYSTEM DOES NOT HELP.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES LOCKED UP AND THE VEHICLE SKIDDED WITHOUT WARNING. THE CONTACT REPLACED THE BRAKE PADS AND ROTORS HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED KERLIN MOTOR CO INC (9944 SOUTH, IN-15, SILVER LAKE, IN 46982; (260) 352-2162) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 109,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE HAD GOOD BRAKES TILL ABOUT 100,000 MILES. I EVENTUALLY HAD TO TRAVEL IN SNOW AND WHEN ABS ACTIVATED, THEREAFTER,THE BRAKES WERE SINKING TO THE FLOOR. RANDOMLY A FEW DAYS LATER THEY RETURNED TO NORMAL. NOW, THIS PAST WINTER I HIT SOME ICE AGAIN AND THE ABS ACTIVATED AGAIN AND THE BRAKES HAVE BEEN PERMANENTLY SINKING EVER SINCE..AS I HAVE READ THIS PROBLEM IS NOT JUST AN UNFORTUNATE EVENT BUT A COMMON ISSUE.

WHEN ABS SYSTEM GOES OFF BECAUSE OF SLIPPERY OR UNEVEN SURFACES WHEN BRAKING THE CAR LOSES BRAKES AND CANT STOP ON TIME..PEDAL GOES TO FLOOR..HAD ON FENDER BENDER BECAUSE OF IT ON 376 IN PITTSBURGH

ISSUE: BRAKE PEDAL GOES SOFT - REQUIRES FULL PRESS TO FLOOR BOARD IN ORDER TO STOP. FREQUENCY: OCCURS ALL THE TIME (UNDER NORMAL DRIVING) DEALER DIAGNOSIS: FAILING ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU). DEALER RECOMMENDING REPLACING BOTH UNITS.

TAKATA RECALL WE'VE BEEN TOLD ABOUT THIS RECALL AND HAVE NOT BEEN TOLD WHAT TO DO ABOUT IT. WE NEED TO KNOW WHAT TO DO BECAUSE MY WIFE HAS HAD PEOPLE RIDE IN HER CAR. WE DON'T WANT TO BE SUED OR HAVE ANYONE DIE BECAUSE OF THIS AIRBAG ISSUE. PLEASE TELL US WHAT TO DO HERE. THANK YOU

TAKATA RECALL. MY LOCAL DEALER HAS NOT BEEN AUTHORIZED TO REPLACE THE AIRBAG. I AM VERY CONCERNED ABOUT THE DANGER AND I'M CONSIDERING NOT DRIVING THIS VEHICLE UNTIL THE INFLATOR IS CHANGED. THE PROBLEM IS THAT I DO NOT HAVE A CHOICE TO DRIVE OR NOT, UNLESS FORD PROVIDES A LOANER.

ABS FAILURE HAPPENED A 5TH TIME, AND THIS TIME IT SPUN MY CAR INTO A POWER POLE. WAS ONLY GOING 35-40 MPH, DRIVER CAME FROM THE LEFT AND I TRIED TO VEER AND BRAKE TO AVOID THEM, PEDAL WENT TO THE FLOOR AND ONE WHEEL LOCKED AND SPUN THE CAR. THIS NEEDS TO BE RECALLED. FORD SAYING IT WAS NOT AN "UNREASONABLE SAFETY RISK" IS NOT ACCEPTABLE. ENDED UP WITH A SHATTERED PELVIS, BROKEN CLAVICLE AND RUPTURED SPLEEN. I DO NOT WANT THIS HAPPENING TO OTHERS, PLEASE BE CAREFUL WITH THESE CARS! *DT *JB *DT CONSUMER AUTHORIZED FORD POWERTRAIN CONTROL MODULE DATA READOUT.*JB*DT *TR

THERE IS A RECALL ON MY 2008 MILAN EVERY TIME I CALL THE FORD DEALER TO FIX THE PROBLEM THEY SAY THEY DON'T HAVE ANY AIRBAGS AND CALL BACK

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO WEST HERR FORD OF HAMBURG (5025 CAMP RD, HAMBURG, NY 14075; (716) 649-5640) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE ROTORS AND MASTER CYLINDER WERE REPLACED AT THE SAME DEALER PRIOR TO RECEIVING THE RECALL LETTER. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS. I RECEIVED A NOTICE ABOUT THIS RECALL MANY MONTHS AGO. I'VE CALLED MY LOCAL DEALERSHIPS TO CHECK FOR A REPAIR AND THEY STILL (AS OF TODAY 10/4/18) TELL ME THAT THEY DO NOT HAVE THE PARTS AVAILABLE AND ARE NOT ABLE TO FIX. I CANNOT BELIEVE I'VE BEEN REQUIRED TO DRIVE AROUND WITH THIS HAZARD FOR SO LONG WHILE FORD HAS NOT BEEN ABLE TO COME UP WITH A SOLUTION. THIS IS NOT ACCEPTABLE.

STILL WAITING ON REPLACEMENT PART FOR PASSENGER SIDE AIRBAG INFLATOR. WAS TOLD BY DEALERSHIP THAT REPAIR WOULD BE IN 2ND OR 3RD QUARTER(2018). NOW BEING TOLD PARTS WILL NOT BE AVAILABLE UNTIL NOVEMBER 2018. I DO NOT HAVE ANY FAITH THAT THEY WILL BE AVAILABLE. I HAVE BEEN TRYING TO HAVE THIS REPAIR SINCE OCT OF 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A LETTER FROM THE NEW YORK MVA REGARDING THE TAKATA AIR BAG RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DANA FORD LINCOLN (266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (718) 983-8700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE ENTIRE DASHBOARD BUBBLED UP AND THE AIR BAGS APPEARED AS IF THEY WOULD DEPLOY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEEKINS FORD LINCOLN (1625 SEEKINS FORD DR., FAIRBANKS, AK 99701, (907) 459-4000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED TO CONFIRM PART AVAILABILITY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

THE CAR WOULD NOT BRAKE CORRECTLY. IT SLIPS WHILE GETTING OFF THE HIGHWAY. IT WOULD NOT BRAKE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT THE PART HAD NOT BEEN SUPPLIED FROM THE MANUFACTURER WITHIN A REASONABLE TIME FRAME. THE DEALER (NAPLETON LINCOLN OF GLENVIEW, 847-825-0770, LOCATED AT 1610 WAUKEGAN RD, GLENVIEW, IL 60025) CONFIRMED THAT THE PART WAS UNAVAILABLE AND ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT CONCERNING NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). A LOANER VEHICLE WAS NOT OFFERED BY THE DEALER WHILE THE CONTACT WAS WAITING ON THE PART FOR MONTHS. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY AND TO CHECK ON A LOANER VEHICLE OPTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I EXPERIENCED EXACTLY THE SAME SITUATION AS NUMEROUS OTHER DRIVERS HAVE REPORTED: IN JULY 2018 I WAS TRAVELING APPROXIMATELY 50 MPH ON A COUNTY ROAD. I BEGAN BRAKING TO STOP ST A RED LIGHT, WHILE BRAKING THE CAR WENT OVER SOME ROUGH PAVEMENT AND IMMEDIATELY THE BRAKE PEDAL WENT SOFT AND WENT ALL THE WAY TO THE FLOOR. THE CAR STOPPED IN TIME BUT THE EFFORT REQUIRED TO STOP WAS MUCH GREATER THAN USUAL AND THE CAR ONLY BARELY STOPPED IN TIME. AFTER I STOPPED AND BEGAN DRIVING THE BRAKES RETURNED TO NORMAL. BUT NEEDLESS TO SAY I AM QUITE WARY AND NOT CONFIDENT IN THE BRAKING SAFETY OF THIS VEHICLE. IF THIS HAD BEEN AN EMERGENCY BRAKING SITUATION THE RESULT COULD HAVE BEEN CATASTROPHIC! THIS SITUATION MUST BE ADRESSED BY FORD AS A RECALL IMMEDIATELY. 1,000'S OF THESE VEHICLES ARE IN THE ROAD AND IT'S ONLY A MATTER OF TIME UNTIL A SERIOUS INJURY OR DEATH RESULTS FROM THIS MALFUNCTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD & LINCOLN OF SMITHTOWN (440 JERICHO TURNPIKE, SMITHTOWN, NY 11787, (631) 265-2340) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TRAVELING ON A TWO LANE ROAD I WAS STOPPED IN HEAVY TRAFFIC FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN AFTER TRAFFIC BEGAN TO MOVE CONGESTION CAUSED TRAFFIC TO STOP AGAIN. WHEN I PROCEEDED TO BRAKE THE BRAKES DIDN'T ENGAGE UNTIL THE PEDAL WAS COMPLETELY TO THE FLOOR. I PULLED OVER AND PARKED IN A SAFE AREA AND CALLED FOR A RIDE. ONCE THE CAR SAT FOR SEVERAL HOURS IT WAS DRIVEN HOME WITHOUT INCIDENT.

LETTER REGARDING SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 - RENTAL CAR WAITING LIST. *LD *JS

AFTER I HAD A HARD STOP IN THE RAIN. BRAKES NOW GO TO THE FLOOR AND WAS TOLD BE LOCAL MECHANIC THAT MY ABC PUMP HAS MALFUNCTIONED AND NEED REPLACING.

WHILE TRAVELING DOWN A SLIGHT INCLINE AT 35 MILES PER HOUR THE BRAKES DID NOT ENGAGE. TRYING TO AVOID A COLLISION AND ATTEMPTING TO STOP THE CAR BY REPEATED AND CONSTANT USE OF THE BRAKE, THE BRAKES FINALLY ENGAGED. THE PEDAL HAD GONE ALL THE WAY TO THE FLOOR SEVERAL TIMES. THE CAR WAS TOWED HOME.

OTHER CAR FAILED TO YIELD AT STOP SIGN. MY CAR HIT THE SUV IN THE DOOR AREA. MY FRONT END AND HOOD ARE DAMAGED. AIRBAGS DID NOT DEPLOY. MY CAR WAS IN MOTION ON A CITY STREET.

BRAKES ARE EXCESSIVELY SOFT, BUT THERE IS NO AIR IN THE BRAKE LINES AND NO LEAKS. WHILE DRIVING STRAIGHT ON A CITY ROAD, PRESSED BRAKES ALL THE WAY TO THE FLOOR, BUT THE CAR DID NOT STOP; IT JUST SLOWED, BUT WOULD NOT ENTIRELY STOP. THIS PUTS MY LIFE IN DANGER. IF I CANNOT TRUST MY CAR TO FULLY STOP, IT MAY ROLL INTO AN INTERSECTION AND BE HIT BY CROSSING TRAFFIC, OR I MAY REAR-END ANOTHER VEHICLE WITHOUT BEING ABLE TO AVOID THE COLLISION.

ABS COMPUTER GOT FRIED AND NEEDED $2000 REPAIR. CAR HAS HAD INTERMITTENT HARD BRAKE PULL TO LEFT SINCE PURCHASE IN 2008. JUST HAD TO REPLACE FRONT CALIPERS AND ROTORS AT COST OF $680.

WHEN MY VEHICLE WAS IN MOTION ON A HIGHWAY I APPLIED THE BRAKES TO SLOW DOWN THE ANTI-LOCK BRAKES SYSTEM ENGAGED DUE TO THE ROAD CONDITIONS. THIS CAUSES THE BRAKE PEDAL TO HAVE TO BE DEPRESSED MUCH FURTHER TO STOP THE CAR DUE TO DECREASED BRAKING POWER. THIS CONDITION OF DECREASED BRAKING POWER CAN LAST SEVERAL DAYS OR WEEKS BEFORE RETURNING TO NORMAL UNTIL THE NEXT TIME THERE IS AN ABS DEPLOYMENT AND THEN THE REDUCED BRAKING RETURNS AGAIN.

INFO FROM NHTSA (HTTPS://WWW.NHTSA.GOV/RECALLS): "JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" WE LIVE IN HOUSTON - A HOT, HIGHLY HUMID ENVIRONMENT. THESE AMBIENT CONDITIONS ARE SAID TO BE ASSOCIATED WITH A HIGHER RISK OF DANGER WITH TAKATA AIRBAGS. THE RECALL WAS ANNOUNCED NEARLY 2 YEARS AGO, AND THE EXTENT OF FORD'S RESPONSE INCLUDES THE FOLLOWING: "PARTS ARE NOT YET AVAILABLE, BUT YOUR VEHICLE IS SAFE TO DRIVE IN THE MEANTIME." (HTTPS://OWNER.FORD.COM/TOOLS/ACCOUNT/MAINTENANCE/RECALLS/RESULTS.HTML) HOW IS THIS EVEN REMOTELY ACCEPTABLE? THESE AIRBAGS HAVE KILLED FEW AND INJURED MORE. YES, THE PROBABILITY IS LOW, BUT "SAFE FOR NOW" IS A LUDICROUS AND ARROGANT RESPONSE TO WHAT HAS BEEN CHARACTERIZED AS A LOW PROBABILITY, HIGH-POTENTIAL SAFETY RISK. IT'S EASY FOR FORD TO NOT CARE WHEN THEY ARE NOT ASSUMING THE HIGH-POTENTIAL PORTION OF THAT LOW PROBABILITY RISK WITH THEIR OWN LIVES. AGAIN, FROM THIS NHTSA WEBSITE: "LONG-TERM EXPOSURE TO HIGH HEAT AND HUMIDITY CAN CAUSE THESE AIR BAGS TO FAIL." (HTTPS://WWW.NHTSA.GOV/TAKATA-AIR-BAGS/TAKATA-RECALL-EXPANSION-WHAT-CONSUMERS-NEED-KNOW). LONG TERM EXPOSURE TO HIGH HEAT AND HUMIDITY? HOUSTON HAS VERY HIGH HEAT AND HUMIDITY FOR THE MAJORITY OF THE YEAR. IN THE MEANTIME, WE HAVEN'T BEEN USING THE FRONT PASSENGER SEAT OF OUR 2008 MERCURY MILAN. WHERE IS OUR COMPENSATION FOR LOSS OF USE? DO I NEED TO SEND 1000000 OF THESE USELESS COMPLAINTS DAILY FOR FORD TO BE PRESSURED TO ACTUALLY DO SOMETHING? I'M NOT IMPRESSED. JUNE 1ST, 2016 RECALL WITH NO ACTION TAKEN NEAR THE END OF Q1 2018? DO BETTER.

TAKATA TOO! I DROVE MILAN TO STOP SIGN. AS I WENT FORWARD, WENT INTO 'LIMP HOME' MODE (FOUND TERM WHILE RESEARCHING). 1ST TIME THIS EVER HAPPENED. NO FOREWARNING! I WAS ABLE TO GET CAR TO CRAWL TO THE CURB. SAW ORANGE WRENCH LIGHT UP. SHUT OFF ENGINE. WHEN I RESTARTED, I WAS ABLE TO DRIVE SHORT DISTANCE HOME. NEXT DAY, TRIED 3 TIMES TO START. IT STARTED, BUT QUICKLY STALLED EACH TIME. TOWED TO MY MECHANIC. HE CHECKED COMPUTER, SAW THERE WAS A PROBLEM. HE DOESN'T DO THAT WORK. TOLD ME WRENCH AND ENGINE LIGHT COME ON. TOWED TO FORD DEALERSHIP ON FRIDAY. IT IS NOW 9 DAYS THERE, AND DAY 11 WILL BE MONDAY 3/19/18. I SPOKE 3 TIMES TO SERVICE DEPT.(SAME PERSON), AND AM BEING TOLD THEY ARE BACKED UP WITH WORK, AND HAVEN'T LOOKED AT MY CAR YET. EACH CONVO HE SAYS WHAT DAY THEY SHOULD GET TO IT, BUT HAVE LIED SO FAR. SO, NOT DIAGNOSED YET. I HAVE NEVER RECEIVED ANY NOTICE FROM FORD ABOUT THIS POSSIBLY BECOMING AN ISSUE WITH MY CAR. ALSO, I NEVER RECEIVED NOTICE ABOUT 'TAKATA RECALL'. I SAW IT ON THE INTERNET AND ALERTED SERVICE DEPT. TO CHECK THAT TOO. I WAS TOLD THEY HAVE TO SEE IF MY CAR HAS THAT TYPE OF AIRBAG. I RESEARCHED AND SAW THE FORD CONSUMER PROGRAM 13N03. THAT INVESTIGATION INVOLVES 2009-2013 MILANS. EXTENDED WARRANTY 10 YRS OR 150,000 MILES. I KNOW THIS IS THE PROBLEM WITH MY CAR. I BOUGHT IT MAY 2011 WITH UNDER 52,0000 MILES ON IT. NOT EVEN 7 YRS YET, AND I HAVE UNDER 60,000 MILES ON IT BECAUSE IT'S ONLY FOR LOCAL DRIVING. IT'S THE ONLY VEHICLE I HAVE AND I CAN'T GET RENTAL CAR HELP THRU INSURANCE UNLESS MY CAR WAS IN AN ACCIDENT. FORD WON'T HELP ON A LOANER CAR EITHER. NOW, I BELIEVE FORD HAS A PROTOCOL THEY ARE FOLLOWING TO 'GET OUT' OF ANY FREE REPAIRS. THE NCCC SUGGESTS PHONING 1-800-392-3673 IF I NEVER RECEIVED LETTER, BUT THAT PHONE NUMBER IS FORD! SERIOUSLY? SHOULD I BOTHER? THIS IS IN STATEN ISLAND, NY. BEWARE! CAN I PLEASE GET ANY HELP ON WHAT TO DO?

PULLED 2008 MILAN IN PARKING LOT, PUT IN PARK, ENGINE BEGAN TO RACE, TAPPED GAS PEDAL, ENGINE RETURNED TO NORMAL. CAR STARTED FINE, DRIVEN SHORT DISTANCE, I STOPPED AT STOP SIGN. PUT FOOT ON GAS PEDAL, CAR BEGAN 'LIMP HOME' MODE, WAS ABLE TO PULL TO CURB. WRENCH LIGHT APPEARED. SHUT CAR OFF A FEW MINUTES.STARTED FINE, WRENCH LIGHT ON, WAS ABLE TO DRIVE FEW BLOCKS TO GET HOME. NEXT DAY STARTED ENGINE 3 TIMES, EACH STALLING WITHIN SECONDS. NEVER HAD ISSUES WITH CAR. PURCHASED PRECERTIFIED IN 2011, 52,0000 MI. ON IT. WILL OWN 7 YRS. MAY 2018. I PUT 1000 MI. YRLY. ON CAR. ODOMETER NOW UNDER 59,500. ON 3/9/18 CAR TOWED TO DEALERSHIP (WHERE I PURCHASED IT). CAR SAT IN LOT 10 DAYS BEFORE LOOKED AT. FINALLY, CHECKED AND DIAGNOSED. INSTALLED NEW THROTTLE BODY. RE-TESTED. PROBLEM. INSTALLED NEW ACCELERATOR. RE-TEST. PROBLEM. CODES APPEARING. I CONTACTED FORD MOTOR CO. IN MICHIGAN.TOLD TO KEEP CALLING DEALERSHIP. I'VE SPOKEN TO NUMEROUS STAFF ALREADY & ASKED FOR LOANER CAR. NOT GRANTED. I DID INTERNET RESEARCH & FOUND LAWSUIT AGAINST FORD ABOUT 'LIMP HOME' MODE INVOLVING THROTTLE BODY & COMPUTER SENSORS DEFECT ON FORD, MERCURY & LINCOLN BROUGHT ON BY NCCC. FORD NOT FORCED TO RECALL THIS DEFECT INVOLVING 1.6 MILLION CARS. MANY INTERNET SITES HAVE SHOWN COMPLAINTS WITH THIS ISSUE. IT IS A MAJOR SAFETY HAZARD! NUMEROUS OWNERS WROTE TO VALIDATE CAR REPAIRED ONLY TO EXPERIENCE SAME 'LIMP HOME' INCIDENT RETURN. STORIES INVOLVE HIGHWAY DRIVING WHEN LOSS OF ACCELERATION OCCURRED. SOMEONE HAS TO BE KILLED BY THIS MANUFACTURING DEFECT BEFORE IT'S BACK TO FORCING FORD TO OWN UP TO NEGLECT TO MAKE A PROFIT. MY EXPERIENCE LEAVES ME WITHOUT A CAR, CANCELLATIONS OF APPTS, RELYING ON CABS OR FRIEND TO SHOP.THIS IS A SERIOUS SAFETY ISSUE. IT'S NOW 4 WEEKS WITHOUT A CAR. AM TOLD WARRANTY EXPIRED. CAN I PLEASE BE DIRECTED TO PROPER GOVERNMENT AGENCY WITH JURISDICTION TO HELP ME RESOLVE THIS?