2008 Mercury Milan Complaint Log

TAKATA RECALL-IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED. I'M TOLD THAT DRIVING MY CAR PUTS ME AND MY FAMILY AT RUSH, BUT FORD STILL HASN'T GOTTEN ANYTHING DONE.

NOTHING HAS HAPPENED AS YET (MY VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT). BUT I AM CONCERNED WITH FORD COMPANY'S SLOW PROCESSING OF THIS RECALL OF TAKATA FRONTAL AIRBAGS. I RECEIVED MY FIRST RECALL NOTICE IN JULY OF 2016 AND HAVE CONTACTED FORD DEALERS IN 3 STATES OVER THE PAST YEAR. "PARTS NOT YET AVAILABLE" IS THE CONSISTENT RESPONSE. NOW THAT TK HOLDINGS AND ITS PARENT COMPANY TAKATA HAVE FILED FOR BANKRUPTCY IN SEVERAL COUNTRIES, I AM CONCERNED THAT THE REPLACEMENT WILL NOT TAKE PLACE AT ALL, AND THAT MY FAMILY MAY UNDERGO SERIOUS INJURY SHOULD THE BAGS MALFUNCTION IN THE EVENT OF AN IMPACT. I WOULD ASK THAT ANY PRESSURE POSSIBLE BE PLACED ON THE COMPANIES INVOLVED TO ENSURE THAT THE RECALL AND REPLACEMENT OF THIS CRITICAL SAFETY FEATURE IS HONORED AS SOON AS POSSIBLE.

TAKATA RECALL. I RECEIVED A LETTER FROM FORD IN JULY 2016 NOTIFYING ME OF THE RECALL. I HAVE CONTACTED MY DEALER SEVERAL TIMES IN THE LAST YEAR AND HALF AND THEY HAVE NEVER HAD A REPLACEMENT BAG AVAILABLE, CITING THE PARTS HAVE NOT YET BEEN AVAILABLE TO THEM. THIS IS AN EXTREMELY LONG WAIT FOR A DEADLY RECALL AND WOULD LIKE TO GET THIS TAKEN CARE OF AS SOON AS POSSIBLE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RAY PRICE FORD/MERCURY IN STROUSBERG, PENNSYLVANIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JS

TAKATA RECALL. HAVE MADE MULTIPLE ATTEMPTS TO REPLACE THE DEFECTIVE AIRBAGS BUT NONE OF THE DEALERSHIPS HAVE THE REPAIR KIT.

TAKATA RECALL, I HAVE RECEIVED THE NOTICE 2 YEARS AGO AND YET NOTHING HAS BEEN DONE IN ORDER TO FIX THE PROBLEM. I AM AFRAID TO HAVE SOMEONE SITTING UP FRONT, AND WHEN WILL THIS BE DONE? HOW LONG DOES IT TAKE TO GET THIS FIXED.? OTHER CARS WERE DONE, BUT NOT MERCURY'S, WHY?? THE ONE PORTION OF THE AIRBAG COMPARTMENT IS RAISED UP A LITTLE. I M WORRIED A GOOD BUMP WILL SET IT OFF.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ISLAND LINCOLN MERCURY IN COCOA, FL, 321-452-9220) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE PEDAL TRAVELED TO THE FLOOR AND THE BRAKING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. ...UPDATED 05/17/17 *BF *CN

TAKATA RECALL STILL NO WORD ON WHEN THE RECALL WILL BE FIXED, RECALL ISSUED 6/1/16, NOTICES SENT 6/15/16 ADVISING OWNERS THAT THEY WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE. STILL NOTHING

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHUMACHER LINCOLN OF DELRAY WAS NOTIFIED AT (561) 454-1800 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/08/17*LJ *CN

"TAKATA RECALL"... JUNE OF 2016 RECEIVED A RECALL NOTICE. SAID THEY WOULD GET IN TOUCH WITH ME WHEN THE RECALL GETS RECTIFIED. IT IS NOW 6-29-17 AND HAVE NOT RECEIVED ANYTHING. IT HAS BEEN OVER A YEAR AND THEY ARE SAYING "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE"

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MAPLECREST LINCOLN, MERCURY, FORD IN SPRINGFIELD, NJ: 908-964-7700) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND CHIMED WHILE DRIVING AT ANY SPEED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE AIR BAG RECALL, IS THERE ANY SOLUTION TO THIS PROBLEM IN THE NEAR FUTURE, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TAKATA RECALL THERE HAS BEEN A RECALL OUT SINCE JUNE 1, 2016 AND IT IS STILL LISTED AS RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. THEY ARE TO NOTIFY ME BY MAIL TO LET ME KNOW WHEN I AM ABLE TO GET THIS RECALL FIXED. I BELIEVE THAT IT HAS BEEN LONG ENOUGH THAT THIS IS A CONCERNING ENOUGH PROBLEM THAT IT SHOULD BE AVAILABLE BY NOW TO BE FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TALLAHASSEE LINCOLN FORD MERCURY IN TALLAHASSEE, FL, 850-878-4855) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I TRIED CALLING SEVERAL LINCOLN DEALERSHIPS TO HAVE THE AIRBAG INFLATORS REPAIRED BUT NONE OF THE DEALERSHIPS HAVE RECEIVED THE PARTS NEEDED AND HAVE BEEN WAITING SINCE JUNE 2016. I CAN'T SELL THE VEHICLE WHICH ONLY HAS 29,000 MILES ON IT BECAUSE OF THEIR FAILURE TO SUPPLY THE REPAIR PARTS NEEDED. I CAN'T DRIVE THE CAR BECAUSE I'M AFRAID TO!

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BEYER FORD (170 RIDGEDALE AVENUE, MORRIS TOWN, NJ 07960, PHONE NUMBER: 973-644-3200) ADVISED THE CONTACT THAT PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/3/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RON TIRAPELLI FORD AT (815) 725-3033 (4355 W JEFFERSON ST, SHOREWOOD, IL 60404) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEVERAL UNKNOWN DEALERS WERE CONTACTED, BUT THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL 16V384. A RECALL WAS ISSUED IN JUNE 2016 FOR MY VEHICLE REGARDING A POTENTIALLY DEFECTIVE AIRBAG INFLATOR THAT COULD RUPTURE, CREATING A RISK OF PERSONAL INJURY OF DEATH. AS OF NOVEMBER 2017, NO REPAIR HAS BEEN MADE AVAILABLE, WHICH IS UNACCEPTABLE.

TAKATA RECALL - RECALL ISSUED JUN 1, 2016. PARTS FOR REPAIR ARE STILL NOT AVAILABLE AS OF NOV 2017.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WAXAHACIE FORD, 1780 US-287 BYP, WAXAHACHIE, TX 75167) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JOHN KENNEDY FORD PHOENIXVILLE, 730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER STATED THAT THE CONTACT COULD DRIVE THE VEHICLE UNTIL THE PARTS WERE AVAILABLE AND ADVISED THE CONTACT TO NOT CRASH THE VEHICLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (APPLE FORD LINCOLN OF YORK, 1801 WHITEFORD RD, YORK, PA 17402) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TAKATA RECALL FORD HAS NOW WARNED US BY MAIL THAT WE SHOULD NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT OF THIS VEHICLE. THEY HAVE ALSO ADVISED THAT REPAIRS WILL NOT BE AVAILABLE UNTIL SPRING 2018 AND THAT THOSE REPAIRS WILL BE MADE IN A PRIORITY ORDER DETERMINED BY THE NHTSA. THIS IS TOTALLY UNACCEPTABLE. SINCE THE REMEDY PARTS HAVE ALREADY BEEN DELAYED ONCE, IT IS POSSIBLE THAT THIS CAR COULD BE UNSAFE FOR A FRONT SEAT PASSENGER FOR A VERY LONG TIME. SINCE THIS IS THE SECOND OF OUR CARS NOW CONSIDERED UNSAFE FOR FRONT SEAT PASSENGERS, WE ARE VERY UPSET. SOMETHING MORE HAS TO BE DONE TO GET THESE REPAIRS COMPLETED IN A MORE TIMELY MANNER. ALSO, WE PLANNED TO SELL THIS CAR IN THE NEXT YEAR. NO ONE WILL WANT TO PURCHASE A VEHICLE WITH AN UNUSABLE FRONT PASSENGER SEAT, SO WE NOW HAVE A VEHICLE WITH NO RESALE VALUE. WHO IS GOING TO REIMBURSE US FOR THAT?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FRED BEANS FORD OF WEST CHESTER AT (610) 696-4700 (1155 WEST CHESTER PIKE, WEST CHESTER, PA 19382) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MCCAFFERTY FORD, 1939 E LINCOLN HWY, LANGHORNE, PA 19047) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF .. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY FORD LINCOLN, 3533 N VERMILION ST, DANVILLE, IL 61832) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL LATE SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CARUSO FORD AT (562) 426-3301 (LOCATED AT 3500 CHERRY AVE, LONG BEACH, CA 90807) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (APPLE FORD LINCOLN APPLE VALLEY, 7200 150TH ST W, APPLE VALLEY, MN 55124) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (BOB WONDRIES FORD, 400 S ATLANTIC BLVD, ALHAMBRA, CA 91801) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WELFORD HARRIS FORD, 1701 E 11TH STREET, SILER CITY, NC 27344, (888) 848-9657) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED WILLIAMS FORD LINCOLN AT 570-888-2366 (LOCATED AT 1538 ELMIRA ST, SAYRE, PA 18840) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WAS ABOUT TO DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RHINEBECK FORD (3667 NY-9G, RHINEBECK, NY 12572, (845) 876-4440) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: CAS15604566 AND A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAMARA RECALL HAS NOT BEEN COMPLETED ON MY CAR. I RECEIVED MY FIRST NOTIFICATION IN 2016. PLEASE LET ME KNOW WHEN I CAN GET IT FIXED.

TAKATA RECALL; I WAS INFORMED OF THE RECALL OVER TWO YEARS AGO, BUT NO REPLACEMENTS HAVE BEEN PROVIDED. I'M DRIVING A RISKY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARY CROSSLEY FORD (8050 N CHURCH RD, KANSAS CITY, MO 64158, (816) 883-2739) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT *JB

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED OVER A BUMP, THE BRAKE PEDAL HAD TO BE ENGAGED WITH FORCE TO STOP THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE TECHNICIAN ADVISED THAT THE ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 54,000.

RECENTLY, IF THE A BUMP IN THE ROAD IS HIT WHILE BRAKING, THE BRAKES WILL "GO OUT" AND MUST BE PUSHED TO THE FLOOR BEFORE THE CAR WILL STOP. THIS GREATLY INCREASES STOPPING DISTANCE AND POSES SIGNIFICANT SAFETY CONCERNS. AFTER THIS OCCURS, THE BRAKES RETURN TO NORMAL AFTER BEING "PUMPED UP". THIS HAS OCCURRED 6-7 TIMES OVER THE PAST FEW MONTHS AND IS BECOMING MUCH MORE FREQUENT. I READ VERY SIMILAR ACCOUNTS IN THE COMPLAINTS SECTION BUT I DO NOT SEE WHERE AN INVESTIGATION HAS BEEN OPENED REGARDING THIS. IT APPEARS THAT MULTIPLE PEOPLE HAVE HAD THEIR MASTER CYLINDERS REPLACED WITHOUT RESOLUTION OF THE PROBLEM. THE CONSENSUS SEEMS TO BE A MALFUNCTION OF THE ABS WHICH IS A VERY COSTLY REPAIR.

SEVERAL FACTORS:9 MONTHS AFTER PURCHASING NEW, ACCELERATOR STUCK AND WAS NOT PART OF THE FLOOR MAT RECALL, DEALER BRUSHED ME OFF. IN OCT/NOV 2015 BRAKING SYSTEM FAILED, MASTERCYLINDER HAD A CRACK IN IT AND FLUID WAS EMPTY, THIS WAS AT 62,000 MILES. YESTERDAY BRAKES FAILED AGAIN, SHOES/PADS WORN OUT, HUB/ROTOR DENTED, BEARINGS REPLACED, AND WAS TOLD NOT TO DRIVE UNTIL REPAIRED, 64,000 MILES CURRENTLY ON CAR. ALSO, THE INTERIOR CONTROLS ON THE DASH ARE STARTING TO COME LOOSE FROM DASH. I WORRY ABOUT MY SAFETY EVERY TIME A DRIVE THIS CAR. THE OUTSIDE LOOKS GREAT. I AM THE ORIGINAL ONE -OWNER. VERY UPSET TO BE SPENDING SO MUCH ON A LOW MILEAGE CAR. I HAVE ALL MY RECEIPTS FOR WORK PERFORMED. INFORMED CORP. FORD YESTERDAY AND GOT A I'M SORRY FROM DOROTHY. VEHICLE WAS IN MOTION ON CITY STREETS EACH TIME OF OCCURENCE.

IN OCT .2015 I HAD TO SLAM ON BRAKES FOR EMERGENCY STOP. AFTER CONTINUING ON THE NEXT TIME I APPLIED BRAKES, THE PEDAL WENT TO FLOOR. I PUMPED PEDAL TILL I HAD BRAKES BUT NEXT TIME PEDAL WENT BACK TO FLOOR. AFTER GETTING TO MY STOP I SHUT ENGINE OFF AND CAR SIT FOR APPROX. 20 MINUTES. RESTARTED AND BRAKES WORKED NORMALLY TILL MAY 15, 2016. CAR WAS DRIVEN ON FREEWAY TILL I EXITIED. PEDAL THEN WENT ALMOST TO FLOOR, NOT SLOWING. I QUICKLY HAD TO PUMP PEDAL TO STOP CAR. DROVE TO CLOSEST FORD DEALER AND EXPLAINED MY DELIMA. BRAKE FLUID LEVEL WAS CHECKED AND FOUND NORMAL. SERVICE DEPT. WAS CLOSED SO I RESTARTED CAR AND BRAKE PEDAL OPERATELY NORMALLY. CAR HAS 81000 MILES. NO DOUBT THIS WILL HAPPEN AGAIN. NO CLUE WHY ???

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3840000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IF THE BRAKES ARE EVER HIT SUDDENLY, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR THE NEXT TIME IT IS USED. BRAKING HAPPENS BUT ONLY WHEN THE PEDAL NEARLY REACHES THE FLOOR. THIS CHANGE IN PEDAL LOCATION WITH NO WARNING IS VERY DANGEROUS. THE BRAKE WILL RE-SET AFTER SOME TIME, RANGING FROM A FEW DAYS TO UP TO A MONTH. I HAD THE BRAKES SERVIED (ALL WHEELS). MY MECHANIC TESTED THE ABS SENSOR AND SAID THAT WAS NOT THE PROBLEM. HE WAS UNABLE TO DIAGNOSE THE PROBLEM.

TAKATA RECALL!!! I HAVE BEEN IN CONTACT WITH SEVERAL FORD DEALERSHIPS AND THEY WILL NOT EVEN TALK TO ME ABOUT IT I WAS IN CONTACT WITH THE CUSTOMER SERVICE THROUGH FORD AND WAS TOLD A SUPERVISOR WOULD CONTACT ME AND I NEVER HEARD ANYTHING FROM THEM. THIS THIS IS OUR ONLY FAMILY CAR AND THERE IS 4 OF US WE CANNOT RIDE IN THIS CAR SAFELY. I DO NOT FEEL SAFE RIDING THIS CAR.

TAKATA RECALL THIS IS A COMPLAINT REGARDING THE PASSENGER AIRBAG RECALL THAT HAS YET TO BE REMEDIED SINCE THE FIRST TIME WE WERE NOTIFIED OF THE PROBLEM IN MAY/JUNE 2016. IT IS EXTREMELY INCONVENIENT TO NOT BE ABLE TO UTILIZE THE PASSENGER SEAT DUE TO THE RECALL WARNING. WHY HASN'T ANYTHING BE DONE IN THREE YEARS TO ADDRESS THIS SAFETY ISSUE?

TAKATA RECALL FORD STILL WAITING ON PARTS TO FIX THIS PROBLEM

BRAKES ARE VERY SPONGY IN ALL ACTIONS. THE BRAKES HAVE BEEN BLED, HAVE NEW BRAKE PADS AND THERE ARE NO LEAKS IN THE SYSTEM. I HAVE READ OTHER MERCURY MILANS AND FORD FOCUS HAVE THE SAME PROBLEM, BRAKE PEDAL GOING TOO LOW TO THE FLOOR BOARD. I FEEL THAT THIS COULD DEVELOP INTO A FUTURE SAFETY PROBLEM. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR