NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2008 Mercury Milan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TAKATA RECALL - I WAS NOTIFIED JULY2016 ABOUT THE RECALL OF AIRBAG. SINCE THAT TIME...I HAVE BEEN CALLING DEALERSHIPS...MY RONT DASH ON PASSENGER SIDE IS SEPARATING WHERE THE AIRBAG IS. I SEPARATES MORE AND MORE...I NEED TO SEE THAT THIS AIRBAG IS REPLACED ASAP... STARTED OUT SMALL LESS THAN HALF INCH TO AT LEAST 6 TO 8 INCHES WIDE . HAVE PHOTOTS BUT THEY ARE TO BIG OF FILE TO ATTACH. CAN SEND SEPARATELY UPON REQUEST. NEXT THING WILL BE NOTIFYING MY SENATOR AND CONGRESSMAN TO GET THIS ADDRESSED.
TAKATA RECALL. UNABLE TO HAVE A PASSENGER IN MY FRONT SEAT. I WAS FIRST NOTIFIED DEC 2017 AND AM STILL WAITING. I WANT TO SELL MY CAR BUT I'M SURE THE VALUE WILL BE DECREASED IF A PASSENGER CAN'T SIT IN THE FRONT SEAT. NO ONE CAN TELL ME WHEN THIS WILL BE READY.
HAD TO REPLACE THE ABS HYDRAULIC CONTROL UNIT. PREVIOUSLY WHEN THE ABS TRIGGERED THE PEDAL WENT SOFT AND THE BRAKING FORCES WAS SIGNIFICANTLY REDUCED. BRAKING RETURNED TO NORMAL AFTER THE CAR WAS SHUTOFF FOR AN HOUR OR SO.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE ABS WAS ACTIVATED AT VARIOUS SPEEDS OVER GRAVEL OR BUMPY ROADS, THE PEDAL WOULD LOSE PRESSURE AND TRAVEL TO THE FLOOR WITHOUT WARNING. AS A RESULT, THE VEHICLE HESITATED TO STOP. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN MODULE AND PUMP RELATED TO THE BRAKING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
BRITAX BOULEVARD 70 - I HAVE HAD THIS CAR SEAT FOR TWO AND A HALF YEARS AND UNDERSTAND THAT IT IS OUTSIDE OF THE WARRANTY. HOWEVER I HAVE DISCOVERED THAT THERE IS A CRACK IN THE OUTER SHELL. I HAVE ATTACHED A PICTURE SHOWING THE CRACK IN THE SEAT. THIS CAR SEAT HAS NEVER BEEN IN ANY KIND OF ACCIDENT OR HAD ANY DAMAGE SUSTAINED TO IT IN ANY WAY. WHILE TALKING TO YOUR CUSTOMER SERVICE REPRESENTATIVES AARON AND TRACY I WAS INFORMED THAT I COULD HAVE IT REPLACED BY PAYING $125. THIS IS NOT SOMETHING THAT MAKE SENSE BECAUSE I WOULD NOT WANT TO PUT MY CHILD IN A SEAT THAT CAN BE CRACKED FROM THE INSTALLATION PROCESS, HOW WOULD IT BE ABLE TO SUSTAIN A CAR ACCIDENT? IN MY OPINION AND THE OPINION OF MANY OTHER PARENTS THIS IS EXTREMELY CONCERNING AND WORRISOME. WHILE EXPRESSING THESE CONCERNS TO TRACY, SHE INTERRUPT ME AND THEN CONTINUED TO TALK OVER ME. THIS IS VERY UNPROFESSIONAL AND IS NOT A QUALITY MANAGEMENT SHOULD HAVE. SHE TOLD ME THAT MANUFACTURERS DEFECTS USUALLY OCCUR WITHIN THE FIRST YEAR, BUT I CAN TELL YOU THAT SOMETHING WAS DEFECTIVE ABOUT THIS SEAT AND USUALLY IS NOT ALL THE TIME. IF THIS WOULD HAVE BEEN HANDLED PROFESSIONALLY AND WITH TACT I WOULD NOT BE UPSET. YOU WELL KNOW THAT YOUR SEATS ARE ON THE HIGHER PRICE POINT AND YOUR CUSTOMERS EXPECT THEM TO LAST WITHOUT PROBLEMS. I WILL NOT BE BUYING ANOTHER CAR SEAT FROM BRITAX AND I WILL BE SHARING THIS EXPERIENCE WITH OTHERS. I WOULD NOT PUT MY CHILD IN A SEAT THAT DOES NOT HAVE THE MANUFACTURING COMPANIES SUPPORT AND ONE THAT DOES NOT HAVE THE BEST INTEREST OF THEIR CUSTOMERS IN MIND.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS GOING INTO LIMP MODE AND THERE WAS A DRASTIC REDUCTION IN SPEED. THE CONTACT HAD TO MANEUVER THE VEHICLE EACH TIME THE FAILURE HAPPENED. THE MANUFACTURER GENERATED A SERVICE CAMPAIGN, BUT STATED THAT THE CONTACT'S VEHICLE WAS NOT INCLUDED. THE DEALER STATED THAT THE THROTTLE BODY MAY NEED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR AND ANTILOCK BRAKE SYSTEM FAILURE RECALL NOTICES. *SMD THE CONSUMER STATED SHE READ ABOUT AN ABS RECALL. HOWEVER, SHE NEVER RECEIVED A RECALL NOTICE.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE ATTEMPTING TO GO UPHILL IN THE VEHICLE, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT RESTARTED THE VEHICLE, ALL OF THE ELECTRICAL FUNCTIONS WORKED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE; HOWEVER, THE CHECK ENGINE REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
THIS COMPLAINT IS SIMILAR TO NHTSA ID NUMBER: 10543085. 08 MERCURY MILAN WITH 3.0L 139,226 MILES STARTED MISSING AND BUCKING WHILE DRIVING 60 MPH ON THE HIGHWAY. TOOK CAR TO THE LOCAL FORD DEALER WHO TOLD ME THAT COIL ON PLUG #4 (COP) WAS MELTED AND HAD FRIED THE VEHICLES PCM. THE FORD DEALER QUOTED ME $2,630.70 FOR THE REPAIR. HE TOLD ME THIS ISSUE WAS COMMON AND KNOWN BY FORD. I CAN SEE HOW A COP CAN GO BAD AFTER 139,226 MILES, BUT I HAVE A HARD TIME WITH A COP MELTING AND SENDING SOME SORT SPARK BACK TO THE PCM AND DESTROYING A $700 PART. TERRIBLE ENGINEERING PRACTICE FORD. IN ORDER FOR THE COP TO MELT TO A POINT SUCH THAT IT DID, IT WOULD HAD TO BE CLOSE TO STARTING AN ENGINE FIRE. THAT WOULD BE VERY BAD INDEED. THIS COULD HAVE EVEN CAUSE A LOSE OF CONTROL AT HIGHWAY SPEEDS. YOU DO THE MATH THE RESULT OF THAT. NOT GOOD. I ALSO FIND IT HARD TO BELIEVE THAT THERE HAS BEEN NO RECALL FOR THIS ISSUE.
TAKATA RECALL: NOT NOTIFIED OF A REMEDY YET. NOT SURE OF DATE
SINCE NOTIFICATION I HAVE BEEN IN TO THE DEALERSHIP IN MUSKEGON MICHIGAN SEVERAL TIMES AND THE ALPINE DEALERSHIP I MADE AN APPOINTMENT FOR NOVEMBER 8 2017 TO BE TOLD NO PARTS. ONCE AGAIN THEY ARE PUTTING ME BACK ANOTHER YEAR. I ALSO CALLED CORPORATE 1-800-392-3673. NOW HAVE RECEIVED NOTICE FOR TK HOLDINGS BANKRUPT PROCEEDINGS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (JACK BYRNE FORD 1003 HUDSON RIVER RD, MECHANICVILLE, NY 12118 (518)-664-9841) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
WELL, THERE HAVE BEEN LOTS OF PROBLEMS WITH MY MERCURY. ON MY TRIPS TO TENNESSEE TO CARE FOR MY ELDERLY PARENTS, ON A RETURN TRIP FROM TENNESSEE TO FLORIDA, MY CAR LOST POWER STEERING AND SLOWED TO A CRAWL. I WAS ABLE TO MANIPULATE MY CAR TO THE SIDE OF THE ROAD WHERE IT WAS NOT OVERHEATING BUT WOULD NOT INCREASE IN SPEED PAST 20 MPH. I WAS ABLE TO TAKE AN EXIT AND FIND AN AUTOPARTS STORE AND HAVE THE ENGINE CHECKED, THE BELT HAD COME COMPLETELY OFF WITHOUT BEING BROKEN. I HAD TO HAVE THIS REPLACED. I HAVE EXPERIENCED A TOTAL LOSS OF COOLANT WHEN THE HOSE BROKE LOOSE. ALSO, MY PROBLEMS WITH THE WEAR AND REPLACEMENT OF BRAKE PADS AND ROTORS VERY, VERY FREQUENTLY. THIS SEEMS TO BE A MAJOR ISSUE WITH THIS CAR. THIS MORNING, 12/8/2015, ON MY WAY TO WORK THE WRENCH LIGHT CAME ON AND I NOTICED MY CAR JUMPING WHEN SLOWING AND CHANGING TO THE LOWER GEARS AND ALSO UPON ACCELERATING, THE JUMPING ALSO OCCURRED. I HAVE CONTACTED MY MECHANIC AND AM AWAITING A RESPONSE.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL TRAVELED TO THE FLOOR AND HESITATED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
THIS CAR HAS CAUSED NOTHING BUT TEARS AND STRESS. I AM A SINGLE MOTHER AND THIS PURCHASE WAS HUGE FOR ME AND I CAN'T EVEN LOOK AT IT WITHOUT BEING STRESSED. FIRST OFF THE AIRBAGS WERE RECALLED OVER TWO YEARS AGO AND FORD STILL HASN'T RECEIVED PARTS. SO MY DAUGHTER CAN'T EVEN DRIVE IN THE PASSENGER SEAT. SECOND AND THIS IS THE MAJOR PROBLEM IS WHEN I HIT A POTHOLE OR UNEVEN PACING OF STREET THE BREAKS HIT THE FLOOR AS DOES NOT COME TO A COMPLETE STOP. THIS IS TERRIFYING. I WENT THROUGH A STOP SIGN AND MISSED A TURN ANOTHER TIME. ALMOST SLAMMED INTO THE BACK OF A CAR IN FRONT OF ME ALSO. I REPLACED BRAKES AGAIN AND HAD MECHANICS LOOK AT IT TO FIX ONE THING FOR IT TO STILL HAPPEN. I HAVE FLASHBACKS OF THE ACCIDENTS I'VE ALMOST BEEN IN. IT'S JUST MY DAUGHTER AND I AND THIS CAR IS NOT SAFE. HEY FORD, ARE YOU GOING TO PAY MY MY THERAPISTS APPOINTMENTS FOR THE STRESS YOU HAVE THROWN ON ME???? BELOW IT'S ASKING FOR WHEN THIS HAPPENS-IT HAPPENS EVERY MONTH AND I CAN NOT AFFORD TO PUT IN ANY MORE WORK!!!!!!!!! I PURCHASED THIS CAR 11/20/2015 AND IT WAS HAPPENING EVERY FEW MONTHS AND NOW IT'S EVERY OTHER WEEK. THIS CAR IS A DEATH TRAP.
PURCHASED THE 2008 MERCURY MILAN USED IN 2011. FIRST EXPERIENCE WITH ANTI LOCK BRAKES, SO THE FIRST TIME ON WET PAVEMENT APPROACHING LIGHT AND THE BRAKE PEDAL JIGGLED WHEN BEING PRESSED, CONCERNED THE CAR WOULD NOT STOP. BRAKE PEDAL FROM THAT INCIDENT STAYED LOW FOR A COUPLE OF DAYS, BUT THEN RETURNED TO NORMAL POSITION WHEN PRESSED. THIS ISSUE OCCURS WHEN PRESSING BRAKE OVER POTHOLES, IN WET CONDITIONS. UNFORTUNATELY, THIS RECENT EPISODE HAS LASTED FOR MORE THAN 10 DAYS WHICH CAUSED ME TO TAKE CAR TO DEALER REPAIR AND TO DO RESEARCH WHICH LED ME TO ENUMERABLE COMPLAINTS ABOUT THIS VEHICLES DEFECT. I HAVE READ POST OF THOSE WHO HAVE SPENT OVER A THOUSAND DOLLARS TO HAVE REPAIRED AND STILL EXPERIENCE THE PROBLEM, WE ARE A ONE CAR FAMILY AND I AM NOT IN A FINANCIAL POSITION TO INVEST MONEY AND NOT GET THE RESULTS OF HAVING RESOLVED. THIS ISSUE (ABS) REGARDING THE 2008 MERCURY MILAN IS UNACCEPTABLE AND THERE NEEDS TO BE A RECALL ON THIS MATTER.
THE DASH ON THE FRONT PASSENGER SIDE OF THE CAR IS WARPED AND STICKING UP. IT STICKS UP OVER THE DOOR FOR THE AIR BAG TO COME OUT OF. THERE IS NO WAY TO PUT IT BACK AS IT IS WARPED.
YESTERDAY WAS A WET, RAINY DAY. I BRAKED COMING TO A STOP LIGHT, BUT HIT A POTHOLE JUST AFTER TOUCHING THE BRAKE. MY BRAKE PEDAL SUDDENLY BECAME "SOFT", MEANING THAT I HAD TO DEPRESS THE PEDAL TO THE FLOOR IN ORDER TO STOP SAFELY. I'VE READ SIMILAR COMPLAINTS FROM OTHER PEOPLE.
WHILE DRIVING IF HITTING A SPEED BUMP, POT HOLE, OR SOMETHING SIMILAR THE ABS WOULD KICK IN. THIS WOULD CAUSE THE BRAKE PEDAL TO BE PUSHED ALL THE WAY TO THE FLOOR BEFORE THE BRAKES WOULD ENGAGE. THE LAST TIME THIS HAPPENED WAS JUST DRIVING AND CAME UP TO THE STOP SIGN AND THE ABS ACTED AS IF IT KICKED IN AND HAD TO PUSH THE BRAKE PEDAL ALL THE WAY DOWN. NORMALLY AFTER TURNING THE CAR OFF AND BACK ON THE BRAKES WOULD GO TO NORMAL, BUT HAS NOT THIS TIME. CHANGED THE BRAKE PADS, FRONT AND REAR, THE MASTER CYLINDER, AND STILL NO IMPROVEMENT. AFTER READING THAT THERE WAS A RECALL ON OTHER YEARS FOR THE ABS, FOUND THAT THE ABS IS THE PROBLEM WITH MINE AS WELL. HAVE RECENTLY READ THAT OTHER VEHICLES ARE HAVING THE SAME PROBLEM AS MINE. ABS KICKING IN FOR NO REASON AND NOT HAVING BRAKES UNTIL THE PEDAL IS COMPLETELY PRESSED TO THE FLOOR. THIS STARTED HAPPENING SINCE I HIT 80,000 MILES AND NOW HAVE 89,XXX AND IT HAS RECENTLY GOTTEN MUCH WORSE, UNABLE TO DRIVE THE VEHICLE AND UNABLE TO AFFORD TO FIX IT.
WHEN ABS SYSTEM ENGAGES THE CAR FAILS TO RECOVER. BRAKES DO NOT RESPOND, PEDAL HITS FLOOR BEFORE STOPPING. THIS STARTED AT ABOUT 80,000 MILES. THE VEHICLE NOW HAS ABOUT 100,000 MILES AND IT HAS HAPPENED ABOUT 6 TIMES. MOST TIMES THE CAR RECOVERS ON ITS OWN WITHIN 24 HOURS (USUALLY WITHIN 2). THIS TIME IT HAS BEEN 3 DAYS, THE CAR WILL NOT RECOVER ON ITS OWN. NO CODES ARE GENERATING. NO LIGHTS ARE ON. THE CAR THINKS IT IS FUNCTIONING PROPERLY.
I PURCHASED MY CAR IN 2009 USED AT 25,000 MILES. I AM EXPERIENCING TROUBLE WITH MY MASTER CYLINDER. AS I WENT OVER A POTHOLE AND PRESSED ON MY BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I TOOK MY CAR TO A MECHANIC AND HE STATED IT WAS THE MASTER CYLINDER. I HAD MY MASTER CYLINDER REPLACED AND I AM STILL HAVING HE SAME PROBLEM. AN AMBULANCE STOPPED IN FRONT OF A CAR AHEAD OF ME AND I HAD TO SLAM ON BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOOR. I WENT BACK TO THE MECHANIC AND HE STATED THE MASTER CYLINDER WAS BRAND NEW. HE TOLD ME TO LOOK UP TO SEE IF THERE IS A RECALL ON THE BRAKE SYSTEM. THANK GOODNESS I HAVE NOT EXPERIENCED AN ACCIDENT YET. I WANTED TO HAVE THIS ON FILE....UPDATED 12/03/15 *BF
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG HOUSING WAS SEPARATED FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. AFTER A COMPLETE STOP, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
TAKATA RECALL: MY PASSENGER SIDE FRONT SEAT AIRBAG IS VERY SWOLLEN. I HAVE BROUGHT IT TO FORD DEALERS FOR THE PAST 3 OR SO YEARS BUT THEY TELL ME IT IS NOT A RECALLED VEHICLE. I SAW IN A RECENT NEWSPAPER ARTICLE THAT 2006-2009 MERCURY MILAN AIRBAGS NOW HAVE A RECALL. I HAVE NOT RECEIVED A LETTER FROM FORD AS OF YET. MY AIRBAG IS EXTREMELY SWOLLEN AND CAN'T BE PUSHED BACK DOWN OR GLUED IN, IT WOULD HAVE TO BE ENTIRELY REPLACED AT THIS POINT ACCORDING TO REPAIR SHOPS THAT I HAVE VISITED. IT IS DEFINITELY A DEFECTIVE PIECE OF EQUIPMENT IN THIS CAR AND LOOKS TO BE DANGEROUS. THIS CAR HAS NEVER BEEN IN A FRONT END COLLISION THAT I AM AWARE OF.
THROTTLE BODY CONTROLL
I RECEIVED A LETTER IN THE MAIL STATING THAT MY CAR HAS A RECALL ON IT.
THE BRAKE PEDAL NEEDS TO BE PUSHED DOWN TO THE FLOOR; IT IS NOT SAFE. WHEN TAKEN TO THE SHOP, I FOUND OUT THAT IT'S AN ABS PUMP ISSUE. UPON SEARCHING ONLINE, IT'S A WIDESPREAD PROBLEM WITH FUSIONS AND MILANS FROM 2006-08. THE BRAKE PEDAL MUST BE PUSHED ALL THE WAY DOWN ANY TIME THAT BRAKING IS REQUIRED. THIS IS A MAJOR SAFETY CONCERN.
WHEN BRAKING OVER A SPEED BUMP, ABS ENGAGED UNNECESSARILY. AFTER WHICH, IN ORDER TO DECELERATE VIA BRAKING REQUIRES DEPRESSING THE PEDAL 3/4 OF THE WAY TO THE FLOOR BOARD. ONCE AT THE 3/4 POSITION THE BRAKES WILL ENGAGE MOMENTARILY THEN BECOME "LOOSE" ONCE AGAIN, REQUIRING THE DRIVER TO DEPRESS THE BRAKE PEDAL 100% OF THE BRAKE PEDAL'S TRAVEL DISTANCE TO THE FLOOR BOARD.
WHEN TRAVERSING OVER A SPEED BUMP, ABS WAS ENGAGED UNNECESSARILY. AFTER WHICH, THE DRIVER IS REQUIRED TO DEPRESS THE BRAKE PEDAL 3/4 OF THE BRAKE PEDAL'S TRAVEL DISTANCE TO THE FLOOR BOARD IN ORDER TO INITIALLY ENGAGE BRAKING. ONCE AT THE 3/4 POSITION, BRAKING THEN BECOMES "LOOSE" AND THEREFORE REQUIRES THE DRIVER TO DEPRESS THE BRAKE PEDAL THE REMAINING TRAVEL DISTANCE TO THE FLOOR BOARD. THIS HAS LEAD TO A MAJOR DETERIORATION IN BRAKING PERFORMANCE AS A RESULT.
FRONT, PASSENGER-SIDE DASHBOARD HOUSING THE FRONT, PASSENGER-SIDE AIRBAG HAS BECOME COMPLETELY WARPED. THIS IS A SAFETY HAZARD THAT WILL NOT ALLOW THE FRONT, PASSENGER-SIDE AIRBAG TO DEPLOY PROPERLY. NO PARTS ARE AVAILABLE ONLINE TO RESOLVE THIS ISSUE.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MONTROSE FORD IN FAIRLAWN, 3960 MEDINA RD, FAIRLAWN, OH 44333) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WENT OVER A BUMP AND HIT THE BRAKES AT THE SAME TIME AND THE NEXT TIME I HIT THE BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOOR BEFORE EVEN BEGINNING TO SLOW THE CAR DOWN. I'VE HAD THE PADS, ROTORS AND DRUMS REPLACED AND HAD THE BREAK LINES BLED ON MORE THAN ONE OCCASION. AT ONE TIME, JUST REPEATEDLY PUMPING THE BRAKES WOULD BRING THEM BACK UP BUT NOW THAT NO LONGER WORKS. MY MECHANIC HAS DONE AS MUCH AS HE CAN BUT SAYS THE NEXT THING IS REPLACING THE ABS BUT HE DOESN'T FEEL THAT IS GOING TO MAKE A DIFFERENCE AS HE'S DONE RESEARCH INTO THE ISSUE AND IT APPEARS THAT EVEN THOSE OWNERS WITH THE SAME ISSUE WHO DID HAVE MORE EXPENSIVE REPAIRS DONE WERE STILL LEFT WITH BRAKING ISSUES. THIS CAR HAS BEEN AT MY MECHANIC'S SHOP FOR 3 WEEKS BECAUSE I'M CONCERNED ABOUT DRIVING IT. IT HAS NOW BECOME A MAJOR SAFETY ISSUE FOR MYSELF AS WELL AS FOR OTHER DRIVERS ON THE ROAD. I'VE CHECKED THE RECALLS AND IT DOESN'T APPEAR THAT THERE IS ONE FOR THIS PARTICULAR ISSUE; ALTHOUGH I'VE READ HUNDREDS OF SIMILAR COMPLAINTS. I AM NOW STUCK WITH A CAR THAT CANNOT SAFELY BE DRIVEN. ALTHOUGH I'VE NOTED THE DATE TO BE JUNE 2015, THAT IS APPROXIMATELY THE FIRST TIME I HAD THIS ISSUE. ## VIN PASSED ## 2008 MERCURY MILAN ##
THE PASSENGER-SIDE DASHBOARD UNDER THE AIRBAG HAS BEGUN TO WARP. THE DEALERSHIP IS UNABLE TO REPAIR AND HAS INDICATED THAT THE AIRBAG "SHOULD" DEPLOY IN A CRASH. THE DEALERSHIP ALSO STATED THAT THE AIRBAG SHOULDN'T DEPLOY IN NORMAL DRIVING CONDITIONS. THE REASON THEY SAID THEY COULDN'T REPAIR IS THAT THEY COULDN'T GUARANTEE THE AIRBAG WOULD DEPLOY IN AN ACCIDENT.
ON MY DASHBOARD, ON THE PASSENGER SIDE, THERE IS A HOLE THE PART OF THE CONSOLE PUSHED UP WHERE I THINK IS THE AIRBAG. PLUS MY BRAKES ARE NOT WORKING PROPERLY. I HAVE TO PUMP MY BRAKES TO MAKE A COMPLETE STOP. IN ICY CONDITIONS, I SLOW DOWN WHILE PUMPING MY BRAKES LIGHTLY. I DID NOT RECEIVED ANY NOTICES BY MAIL ON RECALLS. I'VE MOVED TO A NEW LOCATION ABOUT 1 1/2 YEARS AGO. NO ACCIDENTS YET.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
WHEN TRYING TO STOP THE VEHICLE AND PEDAL WENT TO THE FLOOR. HAVE HAD THE MASTER BRAKE CYLINDER, BRAKE PADS AND BRAKE BOOSTER REPLACED. CAR STILL HAS A SOFT BRAKE PEDAL THAT GOES TO THE FLOOR UPON INITIAL STOP. BRAKES WILL PUMP UP AFTER A COUPLE PUSHES ON THE PEDAL. MAY NOT HAVE THAT LUXURY IN AN EMERGENCY SITUATION. *TR
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT NOTICED THAT THE DASHBOARD WAS BULGING AND WAS CONCERNED THAT THE PASSENGER SIDE AIR BAG COULD DEPLOY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/20/16*LJ UPDATED 09/26/16.*JB
PASSENGER SIDE AIR BAG IS IN DASHBOARD. COVER ON AIR BAG IS LIFTING UP. TOOK IT INTO DEALERSHIP. THEY SAID THAT HAPPENS BECAUSE OF THE HEAT AND THAT UNLESS THE AIR BAG LIGHT GOES ON THE AIR BAG ITSELF IS OK. THEY WOULD HAVE TO REPLACE THE ENTIRE DASHBOARD AT A COST OF OVER $2000.00. NOTICED IT IN 2014 FOR THE FIRST TIME. A YEAR LATER AND IT IS GETTING WORSE WITH MORE OF THE COVER BUCKLING UP. HAD THE CAR BACK AT THE DEALERSHIP FOR OIL CHANGE AND ASKED SERVICE DEPT. MANAGER ABOUT IT AGAIN. HE SAID IT'S NOT A BIG DEAL - HE'S SEEN IT BEFORE. JUST NEEDS SOME GLUE BUT THEY WON'T REPAIR IT. CALLED AROUND TO VARIOUS VINYL REPAIR AND CAR REPAIR PLACES. NO ONE WILL TOUCH IT BECAUSE IT'S BY THE AIR BAG. WE LIVE IN NORTHEAST OHIO - NOT A WARM STATE LIKE FLORIDA. THIS SHOULDN'T BE HAPPENING AND IF IT IS JUST THE COVER THEN WHY WON'T THE DEALERSHIP FIX IT WITH WHATEVER GLUE WAS USED WHEN THEY MANUFACTURED THE CAR? I DON'T WANT TO RISK THE AIRBAG DEPLOYING. I GOOGLED THIS PROBLEM AND THERE ARE OTHER PEOPLE OUT THERE WITH THE SAME ISSUE IN THE 2007 AND THE 2008 MILAN BUT NO ONE HAS RESPONDED TO THEIR QUESTIONS OF HOW TO REPAIR IT. UPDATED 09/09/15*LJ *CN
TAKATA RECALL... DASH BULGING AT AIR BAG AREA, GETTING WORSE, PASSENGER SIDE. AFRAID TO DRIVE CAR. I'M 77 YO AND TAKE MY 74 YO SISTER PLACES SEVERAL TIMES PER WEEK (DOCTORS ETC.). WE'RE VERY SCARED. TWO FORD DEALERSHIPS SAID MY CAR HAS NO RECALLS BUT YET I SEE IT LISTED AS HAVING A RECALL REGARDING THIS ISSUE. WHY DON'T THEY KNOW THIS?
TAKATA RECALL - TODAY ,JUNE 5TH, RECEIVED A FORD AIRBAG RECALL LETTER . 3RD ONE OVER LAST 3 YEARS . SO - I CALLED MY DEALER ( AGAIN ) ' NO PARTS . CALLED TO GET THE 'UP TO $ 30 / DAY RENTAL ( NO RENTALS ) ,,, WHEN ? ' WE DON'T KNOW ' . TRIED TO COMMUNICATE VIA THEIR RECALL WEBPAGE . CHAT DOESN'T WORK . NO AVENUE TO GIVE FEEDBACK . CONVENIENT FAQ'S DON'T COVER OBVIOUS QUESTIONS ABOUT WHEN , RENTAL CARS . DON'T ALLOW EMAIL INPUT UNLESS YOU FILL OUT A FORM '- ONLY TO BE ' TOLD ' THAT IT IS NOT OPERATING. DO YOU - DOT - EVER GO TO THEIR RECALL WEBSITE ( AS A ' CUSTOMER ') ? DO,YOU EVER REVIEW FORDS RECALL LETTERS TO US ( BIG CLAIMS , WEB REFERENCE , CARING WORDS ) ,,,, BUT, DOES NOT WORK ! NO PARTS , NO RENTAL CARS ,, NO REIMBURSEMENT .. WHEN MORE FORD OWNERS ( MINE IS A MERCURY MILAN ) GET HARMED ,, WE , THE CITIZENS WILL ORGANIZE ARTICLES , LAWSUITS ,, SITE DOT MANAGEMENT .. DO YOU REALLY CARE ABOUT TENS OF THOUSANDS OF FOLKS DRIVING AROUND IN UNSAFE VEHICLES . EVEN YOUR OWN FORM ASKS ABOUT CRASHES , MILES AT CRASH ,,,, ETC, , ,, THIS IS A DANGEROUS RECALL INPUT .. CC : MINNESOTA ATTORNEY GENERAL : WASHINGTON POST ; WALL STREET JOURNAL - MR. MCGURN ; EXEC MACRO .
AFTER ABS ENGAGED (SEEMED UNNECESSARY) BRAKE PEDAL GOES LOW AND STAYS LOW. CAR STILL STOPS OK BUT PEDAL REQUIRES LONG STROKE TO DEVELOP STOPPING POWER. BRAKES ENGAGE AT PROPER HEIGHT, BUT BRAKING FORCE DOES NOT INCREASE UNTIL PEDAL NEAR FLOOR. *TR
JUST DID ROTORS, BRAKES, AND CALI AND NOW EVERYTIME YOU GO OVER A BUMP IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF VERY LOUD NOISE I WONT DRIVE THIS CUS I DONT FEEL SAFE IN MY CAR ANYMORE. *TR
I WAS DRIVING ON THE HIGHWAY AT ABOUT 45 MPH WHEN ENGINE SEEMED TO GRADUALLY LOSE ALL POWER. I STEERED THE CAR ONTO THE SHOULDER OF THE ROAD TO GET OUT OF TRAFFIC AND SUBSEQUENTLY TURNED THE CAR OFF AND THEN RE-STARTED IT, AT WHICH POINT IT SEEMED TO DRIVE OKAY BUT AT TIMES STILL FELT LIKE IT MIGHT STALL. THE CHECK ENGINE LIGHT CAME ON, AS WELL AS THE WRENCH LIGHT AND TRACTION WARNING LIGHT. THE WRENCH AND TRACTION LIGHTS WENT OFF EVENTUALLY BUT THE CHECK ENGINE LIGHT CONTINUES TO BE ON. A FEW DAYS AFTER THE INITIAL INCIDENT I WAS AT A STOP SIGN NEAR MY HOUSE IN THE VEHICLE AND WHEN I WENT TO ACCELERATE THROUGH FROM THE STOP SIGN THERE WAS PRACTICALLY NO ACCELERATION. I WAS ABLE TO TURN AROUND AND DRIVE BACK TO MY HOUSE BUT ONLY AT A SPEED OF LESS THAN 5MPH THE WHOLE WAY (APPROX 1/4 MILE). AS I HAD TO GO UP A SMALL HILL TO GET TO MY HOUSE, THE CAR DID NOT HAVE ENOUGH POWER TO GET ALL THE WAY UP THE HILL AND I HAD TO PULL OVER AGAIN AND RE-START THE CAR, AT WHICH POINT I WAS ABLE TO MAKE IT THE REST OF THE WAY HOME. *TR
THE CAR HAS A DEFECTIVE THROTTLE BODY ACTUATOR WHICH IS CAUSING THE CAR TO HAVE NO ACCELERATION OR UNEXPECTED ACCELERATION AT VARIOUS TIMES. *TR
TRYING TO STOP VEHICLE AND PEDAL WENT TOT HE FLOOR. HAVE HAD THE MASTER BRAKE CYLINDER, BRAKE PADS AND BRAKE BOOSTER REPLACED. CAR STILL HAS A SOFT BRAKE PEDAL THAT GOES TO THE FLOOR UPON INITIAL STOP. BRAKES WILL PUMP UP AFTER A COUPLE PUSHES ON THE PEDAL. MAY NOT HAVE THAT LUXURY IN AN EMERGENCY SITUATION. WHAT ELSE COULD IT BE? WE HAVE BLED THE LINES AND THE MASTER CYLINDER SEVERAL TIMES. *TR
I WAS DRIVING DOWN THE HWY WHEN MY WRENCH LIGHT CAME ON. ALL OF A SUDDEN, I LOSE POWER AND CAN'T GET PAST 45 MPH AND THE TACHOMETER GOES INTO THE RED. I SHUT OFF THE CAR, CALL A TOW TRUCK AND HAVE IT TOWED TO THE FORD DEALERSHIP. THEY DID A DIAGNOSTIC AND SAID THE MY 2 AND 4 GEARS ARE GONE AND THAT I WOULD NEED A NEW TRANSMISSION TO THE TUNE OF $7200. THE CAR ONLY HAS 89,000 MILES ON IT AND AFTER RESEARCHING ONLINE, I FOUND THAT FORD HAS BEEN HAVING ISSUES WITH THIS PARTICULAR TRANSMISSION. *TR
TAKATA RECALL
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILED DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT CHECK ENGINE AND BATTERY WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 110,816.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 8/11/14*CN
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG HOUSING BECAME COMPLETELY WARPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REPAIRS NEEDED WERE UNKNOWN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.