2010 Mitsubishi Outlander Complaint Log

Moon roof detached while driving on the highway

Dealer wants to replace rear lower control arms due to corrosion and the car control arms were never addressed when I took it into the dealer for recall 16V458. The dealer was supposed to add a anti corrosion spray to the control arms in the front and back. The corrosion is very bad with these parts on my car and I am very concerned about safety.

The contact owns a 2010 Mitsubishi Outlander. The contact stated that after turning the front windshield wipers off, the driver’s side and passenger’s side windshield wipers remained in the upright position. The cause of the failure was not determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V791000 (Visibility). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 130,000.

High Point Mitsubishi in High Point NC preformed the recall in regards to rust forming on the underside crossmember of this vehicle. Less than 3 years later this vehicle is immovable because of the exact same reason as the original recall. The technician obviously overlooked areas of which to spray the rust preventative in which caused the structural integrity to completely fail at the front mounting location of the driver side control arm onto the crossmember. This vehicle is not safe to drive any longer because of Mitsubishi's lack of thoroughness in performing and evaluating the situation and the condition of said crossmember. High Point Mitsubishi now insists that the issue was resolved even after clear pictures have been sent showing the clear damage and obvious nature of the reasoning of the recall in the first place but argue that they took care of the recall although obviously the exact issue that the recall was made for is thr reason this vehicle is no longer driveable.

The cross member is rusted through with holes in it. Dangerous to drive.

The contact owns a 2010 Mitsubishi Outlander. The contact stated while driving approximately 30 mph, he heard a cracking sound coming from the sunroof. When the contact exposed the glass portion of the sunroof, the sunroof shattered. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V071000 (Visibility) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 115,000.

EARLY FAILURE OF THE TRANSMISSION ON OUTLANDERS IS KNOWN PROBLEM AND PUTS DRIVERS AT RISK FOR SERIOUS INJURY WHEN THE CAR GOES INTO A SAFE MODE LEAVING THE CAR STRANDED IN THE ROAD. MY CAR GAVE ME NO WARNING PRIOR TO THE CAR SHUTTING DOWN. I WAS STUCK IN THE MIDDLE OF AN INTERSECTION ON A SUNDAY MORNING. IT TOOK > 1 HOUR TO HAVE THE CAR TOWED OUT OF HARMS WAY.

ABS PUMP MOTOR ECU INTERNAL FAILURE -LOSES BATTERY VOLTAGE SIGNAL INTERNALLY

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS AT SCHAUMBURG MITSUBISHI (660 EAST GULF RD, SCHAUMBURG, IL) UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT BOTH LOWER CONTROL ARMS AND CROSS MEMBERS SUSTAINED SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (STRUCTURE); HOWEVER, THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 75,000.

THERE IS SOME PROBLEM WITH BRAKE. THE ABS AND ASR LIGHTS ARE ON. SO I DECIDED TO GO TO THE MECHANIC. THE MECHANIC CHECKED THE CAR AND HE TOLD ME ABS PUMP IS BROKEN. STARTED WHEN I WAS DRIVING.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V069000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MITSUBISHI MOTOR SALES OF CARIBBEAN (LOCATED AT PR-167, BAYAMON, TOA BAJA 00953, PR, (855) 251-8715), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AFTER MY ABS, TCS, AND CHECK ENGINE LIGHTS CAME ON, I STARTED TO RESEARCH WHAT MY PROBLEM WAS. COME TO FIND OUT THE ABS PUMP MOTOR IS GETTING LOW VOLTAGE RESULTING IN POOR BRAKING AND OVERALL DRIVEABILITY IN ANY WEATHER. IN MY RESEARCH I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH MANY MITSUBISHI'S AROUND THIS YEAR. I WAS COMPLETELY FINE WITH REPLACING THE PARTS BECAUSE THE CAR ISN'T SAFE FOR MY CHILDREN, BUT WHEN LOOKING INTO THE COST OF REPLACEMENT OF SUCH A SMALL PART, I (ALONG WITH MANY OTHER PEOPLE) CAN NOT AFFORD TO SPEND ~$2000 TO MAKE OUR CARS SAFE. IF THIS HAS TRULY BEEN A PROBLEM FOR SO LONG WHY HASN'T MITSUBISHI HANDLED IT YET. UNTIL I CAN FIND A CHEAP REPLACEMENT OR IF MITSUBISHI CARES ABOUT THEIR CUSTOMERS SAFETY, I WILL BE DRIVING MY 2010 OUTLANDER WITH NO ABS OR TRACTION CONTROL. WHICH IS VERY UNSAFE.

I HAVE ATTEMPTED TO MANE AN APPOINTMENT TO FIX 6 RECALLS MY VEHICLE HAS, WITH NO LUCK ITS BEEN 2 MONTHS AND NO CALL BACK.

I WAS DRIVING DOWN A COUNTRY ROAD IN THE MORNING, TEMPERATURE WAS ABOUT 60 DEGREES. THE SUNROOF ON MY 2010 MITSUBISHI OUTLANDER WAS NOT OPEN BUT THE SAFETY SCREEN WAS PUSHED BACK. AS I WAS DRIVING DOWN A COUNTRY ROAD OUT OF NOWHERE I HEARD A LOUD EXPLOSION. THE NOISE IS WHAT I WOULD DESCRIBE AS A LOUD BANG OR GUNSHOT LIKE SOUND. I COULD FEEL PIECES OF GLASS FALL DOWN ON TOP OF ME. WHEN I LOOKED UP I COULD SEE THAT THERE WAS A SUBSTANTIAL HOLE IN MY SUNROOF AND ALL OF THE GLASS AROUND THE HOLE WAS SHATTERED INTO A MILLION PIECES. UPON CLOSER INSPECTION OF THE GLASS UPON STOPPING MY CAR, IT BECAME CLEAR THAT THE GLASS WAS BROKEN FROM THE INSIDE OF THE CAR WITH THE GLASS BLOWING PARTIALLY OUTWARD. THERE WAS NO OUTSIDE FORCE THAT CAUSED THIS TO OCCUR.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE ENGINE STALLED MORE THAN ONCE AND WAS BECOMING A HINDRANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ARROW MITSUBISHI (3995 S 1ST ST, ABILENE, TX 79605, (325) 692-9500) WHERE IT WAS DIAGNOSED THAT A FLANGE FOR THE DRIVE BELT WAS NEEDED. THE VEHICLE REMAINED PARKED AT THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 111,668.

WHEN VEHICLE IS IN STOP-AND-GO TRAFFIC AND AIR SYSTEM IS ON OUTSIDE AIR, STRONG EXHAUST FUMES ENTER THE CABIN OF VEHICLE. ALSO WHEN VEHICLE WAS TRAVELING IN REGULAR HIGHWAY TRAFFIC APPROXIMATELY 60 MILES PER HOUR AND WHEN THE DEFROSTER OR HEATER ARE ON, STRONG EXHAUST FUMES ENTER THE VEHICLE CABIN. THIS ISSUE JUST STARTED IN THE LAST MONTH. THE AIR FILTER AND CABIN FILTERS HAVE BEEN CHANGED IN MAY. ROUTINE MAINTENANCE IS KEPT UP.

I AM HAVING ELECTRICAL ISSUES THAT I THOUGHT WERE JUST IN MY STEERING COLUMN BUT NOW I AM FINDING OTHER ISSUES THROUGHOUT THE VEHICLE. 1.) THE STEERING WHEEL VOLUME CONTROL EITHER DOES NOT WORK OR INCREASES WHEN THE DECREASE BUTTON IS PUSHED. 2.) THE STICK CONTROL FOR SIGNALING WILL NOT LOCK THE HIGH BEAMS ON SO IF YOU NEED THE EXTRA LIGHT YOU WOULD HAVE TO HOLD THE STICK BACK MANUALLY. 3.) THE INTERIOR DOME LIGHT WILL NOT ALWAYS TURN ON/SHUT OFF.

AFTER GETTING MY VEHICLE BACK FROM THE DEALER FOR FIXING THE 4B1 ENGINE DRIVE BELT NO MORE THAN 15 MIN DRIVING ON TO THE HIGHWAY MY CAR STALED AND DIED LUCKILY I HAD MY FOOT ON THE BRAKE WHEN IT OCCURRED, I GOT IT TO START BACK UP BY RETURNING THE ENGINE OVER. 15 MIN AGAIN IT PRECEDED TO DO IT TWO MORE TIMES.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE THE ENGINE WAS IDLING, THE ODOR OF EXHAUST FUMES WAS PRESENT IN THE CABIN OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER, SENDELL MOTORS OF GREENSBURG, PA, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 62,000.

2010 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *LD THE CONSUMER REQUESTED TO HAVE ANY INFORMATION PERTAINING TO HIS VEHICLE'S TRANSMISSION SENT TO HIM IN WRITING. UPDATED 06/20/2017*JS

TL* THE CONTACT OWNED A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE BEING OPERATED OVER 60 MPH. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

CROSS MEMBER RECALL. I WENT TO DO THE CROSS MEMBER REPLACEMENT AT CORNERSTONE MITSUBISHI IN WILMINGTON, MA 01887 ON 4/8/17. IN ADDITION TO REPLACING THE CROSS MEMBER, THEY ALSO REPLACED MY BRAKES. TOTALLY THEY CHARGED ME $700. THE WHOLE SERVICE TOOK LESS THAN 3 HOURS (12:05-3:00 PM). BASED ON MITSUBISHI RECALL POLICY, TO REPLACE THE CROSS MEMBER AND FINISH THE CROSSPONDING SAFETY INSPECTION, IT WOULD TAKE AT LEAST 2 HOURS AND IT SHOULD BE FREE OF CHARGE. HOWEVER, I PAID FOR FOR THE LABOR FOR 4 HOURS AT $120 PER HOUR AND IT IS $480 TOTALLY. I BELIEVE THEY PERFORMED UNNECESSARY REPAIR TO MY CAR AND CHARGED LABOUR FEES FOR THE FREE SAFETY RECALL (FOR DETAIL, SEE THE ATTACHED DOCUMENT). PLEASE LOOK INTO THIS CASE. IF YOU NEED ANY MORE INFORMATION, PLEASE LET ME KNOW. I WANT MY MONEY BACK.

4/08/2017, MY CAR MADE A NOISE LIKE SOMEONE HAD SHOT OUT MY BACK WINDSHIELD. I WAS STUCK IN TRAFFIC AND I COULD NOT SEE EXACTLY WHAT HAD HAPPENED, NEITHER COULD I EXIT OFF THE INTERSTATE. I WENT ABOUT 20 YARDS AND THEN HEARD ANOTHER EXPLOSION LIKE MY GLASS HAD SHATTERED. I WAS LOOKING AROUND TO SEE IF I COULD SEE ANYTHING,I COULD NOT. I HEARD THE GLASS STILL MOVING, SOMETHING TOLD ME TO SLIDE BACK THE COVER OF MY SUN ROOF A LITTLE. WHEN I DID, I SAW THAT MY SUNROOF HAD EXPLODED. I DID NOT GET INJURED BECAUSE I HAD THE SUNROOF COVER CLOSED. WHAT A NIGHTMARE. THE MITSUBISHI DEALER HAS AGREED TO FIX THE SUNROOF FREE OF CHARGE. MY CAR HAS ONLY 54,000 MILES. I HAVE BEEN DRIVING MITSUBISHI FOR 30 YEARS AND HAVE NEVER EXPERIENCED ANYTHING LIKE THAT.

BRAKES WHICH CAUSE THE VEHICLE NOT TO MOVE OR MOVE SLOWER THAN 20MPH. FRESNO DEALER WAS UNABLE TO BE CONTACTED FOR MONTHS. MY WIFE HAS BEEN FRUSTRATED WITH A VEHICLE THAT WAS SUPPOSED TO BE THE ONE THING TO KEEP OUR FAMILY SAFE. TRAVELING WITH OUR 2 CHILDREN UNDER THE AGE OF 2 HAS NOT FELT SAFE IN THIS VEHICLE.

ISSUES WITH THE IDLE CONTROL SYSTEM. CAR WILL CUT OFF AFTER ERRATIC IDLING WHILE STOPPED AT STOP LIGHTS. IDLING WILL REGULATE IF CAR IS PLACE IN PARK BUT WILL START AGAIN WHEN PUT IN DRIVE.

I HAVE CONTACTED THE DEALERSHIP ON MANY OCCASSIONS AND HAVE BEEN REPEATEDLY TOLD THAT THE PART IS NOT AVAILABLE. IF YOU SENT ME THE RECALL NOTICE HOW COME THE PARTS ARE UNAVAILABLE? YOU NEED TO RECTIFY THIS SITUATION.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTICE IN THE BEGINNING OF DECEMBER 2016 THAT CONCERNING WINDSHIELD WIPER LINK SEPERATION. IT IS NOW 3 MONTHS AND I AM STILL BEING TOLD BY MITSUBISHI CUSTOMER SERVICE THAT THEY STILL DON'T HAVE THE PART TO CORRECT THE PROBLEM. I THINK I HAVE BEEN MORE THAN PATIENT AFTER WAITING 3 MONTHS. THE MANUFACTURER RECALL NUMBER IS SR-16-009 AND THE NHTSA RECALL NUMBER IS 16V791. I HOPE YOU CAN HELP ME GET THIS RESOLVED.

VEHICLE DISPLAYS ABS/ASC WARNING/SERVICE REQUIRED. MY MECHANIC SAYS IT'S THE ABS PUMP, WHICH WILL COST OVER $2000 IN PARTS/LABOR TO REPLACE. ACCORDING TO SOMEONE WHO WORKS AT A LOCAL MITSUBISHI DEALER, THE 2010 ABS PUMPS ARE FLAWED - MANY VEHICLES HAVE HAD THE PUMP REPLACED. MY MECHANIC SAID IT'S SAFE TO DRIVE, BUT ADVISES TO TAKE EXTRA CARE IN HEAVY RAIN/SNOW/ICE. MEANWHILE THE SERVICE LIGHT REMAINS ON. I ALREADY REPLACED THE REAR TIRE ABS SENSOR (ALMOST $1000) BECAUSE THE VEHICLE WOULD HESITATE WHEN TAKING MY FOOT OFF THE BRAKE. )PROBABLY RELATED TO THE PROBLEM WITH THE PUMP.) I DON'T THINK IT'S RIGHT THAT MITSUBISHI KNOWS THERE IS A PROBLEM AND IT'S AN EXPENSIVE FIX. THEY ARE PUTTING THEIR BOTTOM LINE BEFORE CUSTOMERS' SAFETY. I DON'T KNOW HOW NHTSA MANDATES RECALLS, BUT I'D LOVE TO SEE THIS ISSUE RESOLVED VIA RECALL. THANK YOU. *TR

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V069000 (ENGINE AND ENGINE COOLING) AND 17V461000 (VISIBILITY). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SALINAS MITSUBISHI (151 AUTO CENTER CIR, SALINAS, CA 93907, (831) 444-9458) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PAINT ON HOOD STARTED TO CHIP AROUND 48,000 MILES. EACH TIME I APPLY TOUCH PAINT, THE PAINT START TO CRACK IN THE SAME AREA OVER FROM THE TOUCH UP.THE SHINY GLOSS IS STILL THERE IS JUST THE PAINT BEGAN TO CHIP OFF. I HAVE 60,000 MILES ON THE CAR NOW AND 2 NEW CHIPS APPEAR ON THE HOOD

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE SITTING IN THE FRONT PASSENGER SIDE SEAT, THE SEAT BELT ANCHOR FRACTURED AND DETACHED FROM THE SEAT WITHOUT WARNING. THE CONTACT NOTIFIED A DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V366000 (STEERING) HOWEVER, THE REMEDY WAS FAILED TO PREVENT THE FAILURE. THE DEALER DECLINED TO SERVICE THE VEHICLE UNDER THE RECALL REMEDY A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.

TPMS OF FRONT LEFT TIRE FELL INSIDE, TIRE SUDDENLY BECAME FLAT. INCIDENT HAPPENED ON 695 HWY,EXIT 12A. ALL TIRES OF THIS CAR ARE WITH DEFECTED TPMS.

2010 MITSUBISHI OUTLANDER. CONSUMER STATES NO PARTS ARE AVAILABLE FOR RECALL REPAIRS. *TA THE CONSUMER ALSO STATED THE TRANSMISSION WAS SLIPPING WHEN ENGAGING INTO SECOND GEAR AND THERE WAS AN ABNORMAL SOUND WHEN SHIFTING. *JB

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 2/2/2015. UPDATED 4/4/2015*JS UPDATED 9/7/2017*CN

ON OCTOBER 20TH I RECEIVED A RECALL TO HAVE THE DRIVE BELT CHANGED. I CALLED THE DEALERSHIP TO HAVE THE DRIVE BELT CHANGED, BUT THEY DIDN'T HAVE THE PARTS FROM THE MANUFACTURER YET. I CALLED AGAIN TODAY, AND THEY STILL DON'T HAVE IT. THEY ALSO DON'T KNOW WHEN ARE THEY GETTING IT. *TR

RECEIVED A LETTER IN THE MAIL IN EARLY OCTOBER 2014 REGARDING A DRIVE BELT RECALL FOR 2010 OUTLANDER. HAVE MADE SEVERAL CALLS TO THE DEALERSHIP REGARDING THE REPLACEMENT ONLY TO BE TOLD THE REQUIRED PARTS ON ARE NATIONAL BACK ORDER AND TO CALL BACK EVERY 2 WEEKS. THEY WERE ADVISED BY THE MANUFACTURER THAT THERE IS NO ESTIMATED DATE FOR THE PARTS TO BE RECEIVED. *TR

WE RECEIVED A RECALL NOTICE IN OCTOBER 2010 REGARDING OUR 2010 MITSUBISHI OUTLANDER ABOUT THE DRIVE BELT THAT NEEDED TO BE REPLACED. WE HAD CONTACTED SEVERAL DEALERSHIPS FOR MITSUBISHI, (ONTARIO MITSUBISHI HAS CLOSED), SAN BERNARDINO (909-884-7700), RIVERSIDE (951-509-1000), PUENTE HILLS (626-964-5111), AND EVERY DEALERSHIP HAD THE SAME REPLY: THEY DO NOT HAVE NOR STOCK THE PARTS TO PERFORM THE REPAIR. WE CONTACTED MITSUBISHI CUSTOMER RELATIONS AT CYPRESS, CA (1-888-648-7820) AND SPOKE WITH [XXX] WHO STATED THAT THE PARTS ARE NOT READY/NOT IN STOCK YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

VEHICLE HAS RECALL FOR BELT AND PULLEYS WHICH MAY LEAD TO VEHICLE STALLING AND LOSS OF CONTROL. CONTACTED DEALERS 3 TIMES AND MITSUBISHI ONCE. THEY DO NOT HAVE THE PARTS TO DO THE REPAIRS. NO IDEA WHEN THEY WILL HAVE THE PARTS. THE "800" NUMBER SUPPLIED BY MITSUBISHI FOR THE PURPOSE OF GETTING INFORMATION MAKES NO MENTION OF THE RECALL. YOU HAVE TO CALL ANOTHER DEPARTMENT AND THEY WILL TRANSFER YOUR CALL, BUT NO INFORMATION ONCE YOU REACH THEM. ANY SUGGESTIONS? *TR

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) WAS RECEIVED IN OCTOBER OF 2014. THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS WHERE IT WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/28/15*CN UPDATED 03/03/15

TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 3/24/15*CN UPDATED 03/31/15

2010 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DRIVE BELT RECALL REIMBURSEMENT. *SMD MITSUBISHI STATED SINCE THE CONSUMER ALREADY HAD THE DRIVE BELTS REPLACED, HE WAS NOT ENTITLED TO REIMBURSEMENT. ACCORDING TO THE RECALL, THE BELT WOULD HAVE BEEN REPLACED FREE OF CHARGE, ONLY IF THE CONSUMER ENCOUNTERED A PROBLEM. THE CONSUMER HAD THE DRIVE BELTS REPLACED AS UNDER THE 60,000 MILE MAINTENANCE. *JB

AIR BAGS FAIL WARNING LIGHT ILLUMINATED. FOUND AIR BAGS WIRE HARDNESS DAMAGED UNDER PASSENGER SEAT. IN THE EVENT OF A CRASH NECESSITING AIR BAG DEPLOYMENT MAY NOT DEPLOY, INCREASING RISK OF INJURY. POSSIBLE CAUSE OF PROBLEM: WIRE HARDNESS TOO SHORT, IMPROPERLY ROURING OF WIRES OR IMPROPERLY LOCATION OF BAGS CONTROL UNIT. *TR

TL* THE CONTACT OWNS 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE ELECTRONIC TIMING AND CONTROL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

MY TPMS SENSOR CAME OUT AND FALLEN INTO TIRE CAUSING TIRE TO LOOSE ALL AIR...THEN AFTER 2 MORE MONTH THE OTHER TPMS SENSOR CAME OUT AGAIN (6/18/2014). *TR