2011 Mitsubishi Outlander Suspension Problems

The contact owns a 2011 Mitsubishi Outlander Sport. The contact received a recall notification for NHTSA Campaign Number: 20V279000 (Structure, Suspension) however, the contact was unable to schedule the recall repair because she was unable to get a response from the dealer. The contact stated while driving 45-50 MPH, she heard an abnormally loud sound coming from underneath the vehicle. The automatic braking system warning light is illuminated. The contact stated that the driver’s side front wheel was facing sideways. The contact stated the vehicle was towed out of the highway. Then, the vehicle was towed to the independent mechanic who diagnosed that the lower control arm was severely corroded and had fractured. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 43,000.

THIS MODEL VEHICLE HAS A BAD DESIGN FLAW THAT MITSUBISHI REFUSES TO ACKNOWLEDGE. THE LOCATION OF THE AIR CONDITIONER DISCHARGE CAUSES WATER TO DRIP DIRECTLY ONTO THE SUB FRAME BELOW. THIS DRIPPING CORRODED A HOLE THROUGH MY SUB FRAME DEEMING IT STRUCTURALLY UNSOUND AND UNSAFE TO DRIVE, AND CAUSED IT FAILED MY STATE INSPECTION. MY LOCAL DEALER AND MITSUBISHI BOTH REFUSED TO COVER THE COST OF REPLACING THE PART SINCE NO RECALL CURRENTLY EXISTS. I ENDED UP GETTING A USED PART FROM A LOCAL SHOP FOR HALF THE COST OF WHAT THE DEALER QUOTED ME. I ALSO HAD THE MECHANIC JURY RIG AN AC DISCHARGE TUBE EXTENSION TO DIRECT THE WATER AWAY FROM THE SUB FRAME SO IT WOULDN'T KEEP HAPPENING. HAD MY STATE INSPECTOR NOT CAUGHT THIS CORROSION, I WOULD BE STILL DRIVING THE UNSAFE VEHICLE. A COMPROMISED SUB FRAME COULD RESULT IN NUMEROUS FAILURES THAT COULD CAUSE AN ACCIDENT. I WAS LUCKY IT DID NOT GET TO THAT POINT. IT IS CLEAR THE CORROSION IS A DIRECT RESULT OF THE AC DISCHARGE, RATHER THAN NORMAL WEAR AND TEAR. THE REST OF THE SUB FRAME AND SUSPENSION THROUGH OUT THE VEHICLE DOES NOT HAVE ANYWHERE NEAR THE LEVEL OR CORROSION THAT IS DIRECTLY BELOW THE AC DISCHARGE TUBE. GOOGLE SEARCHING THIS PROBLEM MAKES IT CLEAR I AM NOT THE ONLY ONE. THERE ARE OTHER MODELS OF OUTLANDERS AND OUTLANDER SPORTS THAT SEEM TO HAVE THE SAME ISSUE. THIS NEEDS TO BE INVESTIGATED SO A RECALL CAN BE ISSUED FOR ALL MODELS WITH THIS DESIGN.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS THERE WAS AN ABNORMAL POPPING SOUND EMITTED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN JERRY'S MITSUBISHI LOCATED AT 1906 E JOPPA RD, PARKVILLE, MD WHERE IT WAS DIAGNOSED THAT BEARING IN THE DRIVE AXLE WAS DEFECTIVE AND RECOMMENDED IT BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED EXCESSIVELY. LOWERING THE SPEED REDUCED THE VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SIDE AXLE SEPARATED FROM THE TRANSMISSION, WHICH CAUSED THE VIBRATION IN THE DRIVESHAFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A WHEEL ALIGNMENT WAS PERFORMED, BUT THE FAILURE CONTINUED. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY PULLED TO THE RIGHT. THE DRIVER LOST CONTROL AND CRASHED INTO A BRICK BOULDER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ALSO, WHILE DESCENDING DOWN A HILL AT APPROXIMATELY 5 MPH, THE MESSAGE "VEHICLE IMMOBILIZED" SUDDENLY DISPLAYED AND THE BRAKES WOULD NOT OPERATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL MALFUNCTIONS, SUCH AS NOT IMMEDIATELY SHUTTING OFF WHEN PRESSING THE OFF AND ON BUTTON AND THE WINDOWS WOULD NOT CLOSE INTERMITTENTLY. WHEN SOMEONE TOUCHED THE METAL ON THE VEHICLE, THE PERSON WOULD EXPERIENCE ELECTRICAL SHOCKS. THE CAUSE OF THE ELECTRICAL FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 39,266. .... UPDATED 06/30/15 *BF UPDATED 10/18/2017*CN