NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Mitsubishi Outlander. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
transmission went out
The contact owns a 2016 Mitsubishi Outlander. The contact stated that upon manually activating the parking brake, the vehicle failed to respond as intended. The vehicle was taken to Jack's Independent Service Inc, where it was diagnosed and determined that the parking brake operating shafts were corroded. The dealer related the failure to NHTSA Campaign Number: 20V741000 (Parking Brake); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
On the freeway TRANSMISSION FAILURE SERVICE light came on and the cars acceleration geared, had to immediately pull over on the side of the freeway, restarted the car with emergency lights to get out of the freeway. Vehicle would not accelerate much and the rpm was switching fast up and down. Check engine light came on the next day and the diagnosis read catalytic converter needs replacement. Car does not accelerate on hills, its shifts and tugs on a regular road.
In less than one year with this car, 2016 MITSUBISHI OUTLANDER SPORT, is hesitating when accelerating then jerking forward into 4th gear, while driving at various speeds, the steering column vibrates makes loud sound, I’ve replaced the headlights at least 6x, water is getting in the vehicle somehow even a car wish will leave the floorboards soaking wet, the steering sways. This car had given me more issues in a year than all my cars throughout my lifetime combined and vehicle's vin number was NOT INCLUDED IN MANY SAFETY RECALLS. CAN INCREASE THE RISK OF THE CRASH.
Transmission light frequently comes on, car stalls/sluggish to respond. Has occurred while driving or at rest. No change despite several transmission servicing/towing expenses. Per online research, others experiencing same issues. Often resolves temporarily by turning off engine and restarting car. Recalls issued for other Mitsubishi models, but not for this car. Needs to be addressed to prevent injury or loss of life.
CVT transmission is slipping really bad and TPS not working .
The emergency brake suddenly failed to function. Applied the brake but there was no tension on the lever & no brake function occuring. I understand there was a VIN specific recall on this vehicle and just wondering how my vehicle that falls under the year, make & model does not qualify for the recall but is suffering from the same exact issue?
I bought a Mitsubishi outlander 2016 and just in couple of month the car doesn’t want to engage on the transmission , the SUV doesn’t go forward or backwards, it sound like the engine tend to try but the car doesn’t move
Unknown. The transmission service light comes on and the vehicle drags until you turn the car off and restart it. I noticed online there's a CVT transmission recall and was wondering if this is what is happening to my vehicle.
The parking brake is sticking when the vehicle is in motion, and it may fails to keep the vehicle stationary when engaged. It has been occurring for a few months. There is a current recall for this issue but my VIN is not included even though it’s the same issue.
The parking brake is sticking when the vehicle is in motion, and it fails to keep the vehicle stationary when engaged. The car cannot operate correctly with the emergency brake engaged. Also it’s not safe since the car cannot be secured. There is an open recall for this issue however my VIN isn’t included but the issue is the same. This has been occurring for a few months, we just were able to figure out the issue last night and then I found the recall.
I have a CVT system on my SUV and the transmission keeps slipping. A transmission light comes on and the car starts to stall. It happens mostly in stop and go traffic.
Delay in the accelerating pedal and hesitation, transmission will chande gear abnormal.Ac went out at same time.
I was driving home from work when the car started to violently shudder. I took my foot off the accelerator and it stopped, only to happen again when I resumed pressing the gas. This also causes the car to suddenly slow down somewhat dramatically. The tachometer also "bounces". I purchased this vehicle used and drove it for 6 or 7 months with no issues before this happened. I took I to a local mechanic who immediately identified it as the transmission. A check engine light came on and intermittently goes out and back on. This happened after the shuddering started. The problem is easily repeated just by simply driving the car. It has not been inspected by anyone other than the mechanic I took it to.
Transmission control module Shifting goes into limp mode and doesn't allow acceleration until the car is turned off and back on There are other years of my vehicle where this is an active recall. The transmission service required light comes on Codes are as follows PO776 C1560 U0114 U0100
The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the contact depressed the accelerator pedal, and the vehicle failed to respond as intended. The vehicle was taken to the dealer where it was diagnosed with a failed catalytic converter. The contact was informed that the catalytic converter needed to be replaced. The contact was also informed that the current catalytic converter was not the correct part for the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
Complete loss of headlights while driving at night. Having to replace headlights monthly. Heater fuse keeps blowing.
While traveling on the highway, as I accelerated, my vehicle began to shutter as if it was about to stall. Then the D on the display panel began flashing and a message concerning the transmission was displayed. As I increased my speed the more the car shuttered. I researched and found that this has been an issue with this make and model of this vehicle. After calling a Mitsubishi dealership, I was informed that my vehicle has had this problem fixed. They require a couple hundred dollars to look at it but it sounds like they have already made up their mind that it is not under recall.
On the outlanders speed control sensor on the back hubs the lil ears that hold the sensor in place have broken off both sides of my car there's is no way to replace them makeing my car shift different drive funny and it's just about made me wreck a few times and cause when they pop out the car downshift and the engine reves at 9000 rpm and now I have a tick in my engine but i have had to try and glueing the sensors back into place this is a big problem with the outlander I have plus the roads in WV are not the greast potholes are everywhere and when you hit one they pop out of place very ease
The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The contact stated that the failure occurred repeatedly after coming to a complete stop. The contact stated that because of the failure, the contact was nearly involved in several crashes. In addition, the contact stated that the failure had not occurred until after the vehicle had been driven for a while or the engine had warmed up. The dealer was made aware of the failure. The contact was informed that the repair was not covered under the recall. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that a software update for the CVT transmission was needed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V563000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
On 10/10/23, my boyfriend was driving the listed vehicle home. He had it in cruise control, note vehicle does not have adaptive cruise. Suddenly the vehicle started speeding up and redlining the RPM'S, he tried pressing the brakes and it did nothing. He finally was able to put it in neutral and get it to stop. Upon stopping. He tried shutting the vehicle off with the push button, but it would not shut off at first. Finally after several attempts he got it to shut off but noticed the vehicle trying to run other systems on its own while it's supposedly off.
The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated while driving 15 MPH, the vehicle hesitated upon depressing the accelerator pedal, and the engine revved. The transmission warning light illuminated and the message "Transmission Hot" was displayed. The contact continued driving, and the message "Transmission Fluid Low" was displayed. The contact pulled to the side of the road and allowed the vehicle to cool down. The contact then checked the transmission fluid level and noticed that there was enough transmission fluid in the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to the dealer, where the failure was confirmed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V563000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 67,700.
My windshield wipers have malfunctioned. They will work for a second than malfunction again. This is creating hazardous conditions that will cause an accident when it is raining.
I am having a problem with accelerating while driving. Car starts to jerk or stutter while driving.
The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving approximately 45 MPH and depressing the accelerator pedal, the transmission started slipping. The contact stated the Malfunction Indicator Light (MIL) warning light was illuminated. The contact was able to park on the side of the road. Upon inspecting the vehicle, the contact retrieved a pressure code fault. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact took the vehicle to an independent mechanic and was provided with the same pressure code failure code. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V563000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.
I have had multiple issues with this SUV. The main issue I am writing this for is because the car was hit stopped at a red light by another car going over 40 mph. The car rolled back then slammed into my car again going just as fast. The airbags did not deploy and the seatbelts did not lock. The impact actually broke the seats the passenger and I were sitting in. There were extensive injuries that happened because of this. The SUV was deemed a total loss because of the extensive damage done to the car. There were no warning messages, no recalls, etc. The SUV was inspected by a mechanic and insurance company and both said that the airbags should have gone off and the seatbelts should have locked based on the amount of damage to the SUV. I also took this SUV into the Mitsubishi dealership for all services/maintenance and nothing ever came up about any issues.
The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving at low speeds and merging off the highway and entering the cloverleaf, the brake pedal was depressed but the vehicle failed to respond. The contact was able to coast off the roadway. There were no warning lights illuminated. There was an abnormal rumbling sound heard. The vehicle was towed to the residence. The tow truck mechanic informed the contact that the screws to the calipers were missing. The contact called the local dealer and was informed that unknown repairs were completed in 2018; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 62,000.
My wife and I were at the beach when the truck started jerking really bad. I knew from the motion that transmission was locking up. We stayed 2 nights until we tried to make it home and it would slip in and out of gear. Transmission Maintenance light came on and once we made a complete stop. It acted as it didn’t want to move then would take off like a rocket. I’ve seen several models have recall on this issue but not my VIN which I find very strange.
I was driving down the highway with my son in the car and it started jerking and the reving up to high rpms. I decided to get off the highway where my car would not go over 40mphs and still reving. Took to a family mechanic who said to take it to the dealership for transmission problems.
I think the problem it’s on the transmission as the car is presenting hesitation and shuddering when accelerating, also it’s presenting rev fluctuations when driving at a constant speed, fortunately my safety and the safety of others is good until now. Yes the problem has being confirmed, no the vehicle has not being inspected by by the manufacturer, police, insurance representatives, there wasn’t any indication or warnings prior to the failure.
The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated while accelerating at various speeds, the vehicle failed to shift into the intended gear. The contact then stated that the vehicle hesitated and stalled. The check engine and the transmission warning lights were illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V563000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,000.
I bought the vehicle in November 2022 with 88000 Miles. I started to feel a noise that seemed to be the transmission about 4 days later, a tap when doing the 2nd gear and then it felt irregular the following gears. Stopping and going felt like he was forcing himself to make 2nd gear. Due to this problem, it takes a long time to cross an intersection which could cause an accident. I took it to a mechanical workshop where they put the scanner on it and it showed several errors, when the Mechanic tested the vehicle it was when the Engine indicator light came on,
This vehicle is dangerous and going to kill someone. I owned it 4 months and had to have it taken to 3 different dealerships 7 times in 6 weeks because it would die without warning while driving. It left me stranded in 2 different states and I was told every time nothing could be found as to why this would happen. However, there were several codes that came up that lead me and my mechanic to believe the transmission was failing. The dealerships did not want to fix it under my warranty so they told me nothing was wrong. I believe they also did this so that when I inevitably got them to take it back, they would have no paper trail of horrific problems to have to disclose when reselling it. I had to fight to get a new car and I was told this car would be sold wholesale and the issues would be disclosed. They were not. The dealer who bought it had no idea. Upon reaching out to them, they have made the decision to return it to the wholesale company they got it from. If nothing can be done from the NHTSA side, I will continue to track the vin and tell everyone what has occurred until that car is disposed of. Please, I implore you to get ahold of this car and scrap it completely. Someone will die if this car continues being sold as nothing was fixed and nothing was disclosed about the issues with it. Get this car off the streets. It is not safe to drive.
Transmission not shifting properly make the car disengage while driving
The contact owns a 2016 Mitsubishi Outlander. The contact stated after parking the vehicle, the vehicle would not turn off and several unknown warning lights illuminated. The contact disconnected the battery, and the vehicle was turned off. The vehicle was towed to the dealer and the battery was replaced, but the failure reoccurred. On another occasion when the contact shifted the vehicle into drive, the computer failed to recognize that the vehicle had shift. The vehicle was towed to the dealer, but the contact was unsure what was repaired, but the failure persisted. The vehicle was taken to an independent mechanic who stated that the transmission had a leak. The mechanic sealed the leak, but the failure persisted. The mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated they were aware of the failure but provided no assistance. The manufacturer was not contacted. The failure mileage was 120,000.
The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. Over time, the failure worsened as the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic but was later referred to a dealer for assistance. The vehicle was towed to the dealer and was diagnosed with transmission failure. The failure was linked to NHTSA Campaign Number: 16V563000 (Power Train) however, both the dealer and the manufacturer informed the contact that the recall was serviced under a prior owner. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 79,800.
The contact owns a 2016 Mitsubishi Outlander. The contact stated that the vehicle hesitated upon depression of the accelerator pedal. Over time, the failure worsened as the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic but was later referred to a dealer for assistance. The vehicle was towed to the dealer and was diagnosed with transmission failure. The failure was linked to NHTSA Campaign Number: 16V563000 (Power Train) however, both the dealer and the manufacturer informed the contact that the recall was serviced under a prior owner. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 79,800.
car go's fast and take off at a hi speed' transmission slips out of gear; and stops' and can't get to go' stop at light car rolls a head' jumps to go and stops and go's slow' and jump's to go
While driving on the highway the vehicle started jumping RPM and jerking violently. The RPM would rise and then dramatically fall with a clunking sound coming from CVT transmission. Problem persisted at slower speed with slightly less severity. After tech review, it was determined CVT belt was slipping and transmission prematurely failed at 42k miles. Being the second owner, vehicle is out of warranty and I was quoted $8k for a new CVT.
Failure to accelerate and causing safety issues at 59000 miles. Would be under warranty, but not covered since I am 2nd owner. This same issue recalled in other 2016 Mitsubishi Outlanders but this vin not showing up, but is same issue and mechanics all know it's faulty CVT and they want $9000 to repair but know it's faulty..I need help.
The car will no longer drive. It would throw itself forward uncontroably right before the transmission failed. Car has less than 50k mileage on it and was working normally previously.
Car throws itself forward, stalls out on highway
I have a 2016 Mitsubishi Outlander Sport that was purchased in 2020 with 42 thousand miles on it. While I was on the highway I started experiencing acceleration hesitation and my car gave a message saying transmission service needed. I took my car to several mechanics that said my transmission is slipping and getting ready to die. They mentioned CVT issue. I contacted Mitsubishi but they told me according to my VIN my car is not under a recall. However, my mechanics informed me along with several reports that 2015-2016 outlander sports and certain model Lancers were recalled due to acceleration hesitation. When I asked what that meant in plain English I was told my transmission is bad and that’s what causes acceleration hesitation. Then Mitsubishi told me that my car would have to have been manufactured within a certain year in order for the recall to be valid for my vehicle. I was never informed of a recall and didn’t know something was wrong until I was in the middle of the highway with my son in the car. We could have been killed. The transmission in these vehicles are no good and I don’t care about a VIN my vehicle is the year make and model that was recalled. A manufacturing issue is not my issue. I want my vehicle properly repaired. It’s practically new. I have also reached out to my attorney.
The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving approximately 40 MPH, the vehicle began to shake and the contact felt a shuddering in the steering wheel. The contact began to feel a loss of power and depressed the accelerator pedal however, the vehicle did not respond. The contact stated no warning light was illuminated. The contact drove the vehicle to an independent mechanic where the vehicle was diagnosed and the mechanic retrieved DTC: P084A. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
The contact owns a 2016 Mitsubishi Outlander. The contact stated that after he disengaged the parking brake, a burning odor was detected while driving. Upon inspection, the contact noticed that the wheels were hot. The vehicle was taken to an independent mechanic who diagnosed that the rear calipers were corroded and rubbing against the brakes. The mechanic informed the contact that the rear calipers needed to be replaced. The vehicle was then taken to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 91,000.
The transmission is not working properly. It has a hesitation and causes car to lunge forward.
When driving my 2016 Mitsubishi Outlander SE down the highway last week my car began to make a shudder like feeling when I stepped on the gas. When attempting to accelerate my car my RPMs jumped and then dropped significantly making the car shake and not accelerate and instead the speed declined. I was on the highway driving and feel very fortunate that no one was behind me when my car jerked causing them to possibly rear end me and I am glad that my car did not jolt forward hitting the person in-front of me but it was a very real possibility. My car is around 98,000 miles and has had every oil change and maintenance it has needed on time and I am the second owner of this car. No check engine light or anything came on while my car was practically breaking down on the highway and there was no warning. The next day the check engine light came on for about 10 mins and then cleared itself even though the car was continuing to shake and drop and rev RPMS. I took my car to an automotive place and they told me I would need to have a new transmission put in the car and he thought I had very low miles to be having this issue and because the engine light was no longer on he test drove the car and confirmed and ran the error code in the history. After some research I noticed that there was a recall in 2016 for the transmission of my car 16v563000 stating that there is a delay in the transmission and the consequence could cause a crash and to fix the problem "software needed to be upgraded" I asked North America Mitsubishi for a report of the specific work done to the transmission to provide to my mechanic. They stated they cant do that and I don't need it and can get my transmission done at Mitsubishi where they can see the previous work done for the recall. There is a technical service bulletin for this issue its so common, I am 1 year over the 5 yr warranty and they say I have to pay for a new transmission. I was told theres no recall and nothing they can do.
The Secret To Easily Protecting Your Gutters Here's The Secret To Automatically Protect Your Gutters Without Hassle: Innovative Gutter Guards! Let us protect your Stacey Dodier 1 message In 2019 I purchased a 2016 Mitsubishi Outlander from Mitsubishi dealership in Lagrange, Ga. I was assured that the vehicle was safe and reliable. As a precaution I purchased an extended power train warranty for $2,325. After my purchase the dealership sent emails reminding me to complete basic services such as oil change and tire rotation without any mention of transmission fluid exchange. Fast forward to January 2022 I was riding on the interstate and the transmission light flashed quickly. The vehicle stalled on the highway and I barely had time pull over and avoid being hit by other drivers. At that moment I knew something was terribly wrong with my vehicle. I had the car towed to Heritage Mitsubishi in Morrow, Ga. Around January 25th a service advisor from the Heritage Dealership informed me that the 2016 Mitsubishi Outlander that I owe almost $16,000 on needs a new transmission which would in total cost $8800. I was totally shocked and when I asked why the advisor said that the CVT transmission is expensive and the person who sold you the car should have told you to change transmission fluid every 30,000 miles. I was in shock because I had never worried about transmission issues with any other vehicles. As of now the engine light is on and I still don't feel Safe driving this vehicle
The contact's son owns a 2016 Mitsubishi Outlander. The contact stated that while driving at undisclosed speeds, the vehicle hesitated while attempting to accelerate. The contact stated that the vehicle stalled without warning. The vehicle was taken to an independent mechanic who informed the contact that the transmission module needed to be replaced. The vehicle was towed to a local dealer but was not diagnosed or repaired. The contact stated that the failure was like NHTSA Campaign Number: 16V563000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The approximate failure mileage was 90,000.
The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated that the passenger side headlight was inoperable and upon inspection it was discovered that the inside headlight assembly casing had melted and was damaged and the light bulb could not be replaced. Repairing the failure required replacing the entire headlight assembly. The contact indicated that approximately three weeks later the same failure occurred on the driver side headlight. The cause of the failure was not determined. the local dealer was notified of the failure. The manufacturer was not notified. The vin was not available. The failure mileage was 80,000.
Data synced from NHTSA on May 4, 2026