NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Nissan Altima. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THE VEHICLE CONSOLE INDICATES AN ISSUE WITH THE AIRBAG. AIRBAG ERROR LIGHT IS CONTINUALLY LIT AFTER THE VEHICLE STARTS. NISSAN DEALER CONFIRMS THE LIGHTED ERROR AND REQUESTS REPLACING THE AIRBAG AS IT IS A SAFETY ISSUE.
2015 NISSAN ALTIMA. CONSUMER WRITES IN REGARD TO DEFECTIVE DIMMED HEADLIGHTS.
I brought my 2015 Nissan Altima SL additions on local Nissan dealership back in March and I was told nothing was wrong with my last driver side headlamp, and I am experiencing delamination where it’s not so bright, I believe my vehicle has been affected by the recall but now it’s past the recall deadline date
The contact owns a 2015 Nissan Altima. The contact stated while driving at an undisclosed speed, the hood unexpectedly opened, striking the roof, front windshield, and two front fenders. The vehicle veered off the roadway and was swiped by several bushes and trees. No injuries were sustained. An independent mechanic was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The mechanic related the failure to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages) which included the VIN. The contact had not yet received notification. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for the recall repair. The failure mileage was approximately 112,000.
For the past year in a half I have had my airbag light on. I took it to Nissan they told me I needed a new seat which; the seat moves fine and theres no actual known problem with it. I then took it to a different Nissan and they said it was a side airbag module coming from the left side. So from there they checked it then cleared the light and said everything should be all set. Few weeks later the light came back on so I returned it to them and they cleared the light again and said it was a petty reason that it kept coming back on. Months later it came right back on and I took it back and they still have yet to find a solution other than clearing the light. This is really frustrating and frighting because if they don't know why it keeps coming on I am left to think of the worst things that can happen especially when the airbag is suppose to save me in an accident.
On my 2015 Nissan Altima, the SRS warning light came on and my dealership advised me that there is an OBD error code of B0028-13 for the Passenger Seat OCS. Upon researching recalls for my vehicle, I discovered several NHTSA Campaign Numbers, including 15V681000 and 16V244000, which appear to cover this problem with 2013-2016 Nissan Altimas. However, when searching my VIN for recalls, I get a zero. I'm trying to learn why four model years of Altimas are covered for this problem, but mine doesn't seem to be. Thanks for any guidance.
Hello, On October 15th, close to 5 pm, I was driving on a busy highway surrounded by other cars when suddenly, the hood of my 2015 Nissan Altima slammed into my windshield. There was damage to the hood, a cracked windshield, the left side wheel was pulling to the side, and there was damage done near the sunroof top of my car. The interior light box inside the car was hanging. My insurance was made aware of the incident. I am a 67-year-old woman. I and others on that highway could have lost our lives. Please get in touch with me asap about this horrific incident. Photos were taken of the damages.
While driving at night in a poorly lit area, I could barely see. I turned on the high beam but it blinded on coming traffic. I checked into this and found out Nissan was sued for this and had a short (approximately 3 months) period when you could get it fixed for free from the dealership. No recall issued even though Nissan was well aware of this. But when I tried to get it fixed, the dealership did not have the parts. There is only one dealership in Sacramento, so by the time I could get back with them, this repair window was closed. I think this was too short of a repair time for such a safety hazard.
This is one of the absolutely worst kind of problems that fundamentally affects the safety of the car when driven at night. Problem: Delamination of the headlight reflective material resulting in severely degraded headlights. A multitude of accounts including at least 2 YouTube videos with many comments confirming the problem state that there is so little light the car is or is next to undrivable at night. This is a MAJOR safety issue which I am currently working around by driving with my high beams on all the time after causing a blowout on the passenger side tire by hitting an object I couldn't see and replacing the halogen with xenon bulbs before I knew what the problem was. I also nearly hit a pedestrian one night. NISSAN settled a class action lawsuit that required NISSAN to notify all owners of 2013-2018 NISSAN Altimas and remedy the problem one of 3 ways but only up to Sept 2022. The website that describes the lawsuit is at http://www.altimaheadlightsettlement.com/case-documents.aspx The problem for me specifically is that because I purchased this car in Sept 2022, I didn't become an owner of the car until the very month the last remedies specified in the class action lawsuit expired. I can say with surety that every 2013-2018 NISSAN Altima not already fixed is a timebomb for potentially fatal accidents of all types hitting any person or object imaginable at night. I question the logic of a time limit for this problem because it will most likely occur depending on how often the car is driven at night. I have just contacted NISSAN USA and they refuse to voluntarily extend the warranty provided under the terms of the class action settlement, but the problem is so extremely bad that there should have been a recall done from the beginning and I hope this case is addressed by the DOT with expedience. Imagine all the Altimas that haven't been fixed which are on the road today at night. Every time it happens, there is a major possibility of death to someone.
The front headlights of this car do not work properly. It is almost impossible to drive this car at night without always using the high beams - the front headlights do not provide enough light to see the road, people or animals clearly. This is a mayor safety hazard, not only for the driver but also for other vehicles and pedestrians. This is an issue that has taken place since the car was purchased. Therefore we opt not to drive this car at nighttime if we don't have to. I'm reporting it today because we were unable to return to the house before it got dark, and it was very scary to drive without properly lit roads. Thank you for your prompt attention to this issue
My husband was driving down a flat, smooth, paved road at 30 mph when both control arms on his vehicle broke. The car started "fish tailing" wildly, making the car extremely difficult to control and nearly causing an accident with my child in the car. No one has inspected it except for the dealer (in Jamestown, N.Y.). There were no warning lights or sounds on the dashboard prior to the incident and no indications of any failures after the incident either. My husband heard an odd sound at the exact moment the car started "fish tailing" wildly.
CVT failure and headlights failure
The contact owns a 2015 Nissan Altima. The contact stated that while driving at night, the headlights were extremely dim. There was no warning light illuminated. The contact notified the dealer of the failure and confirmed that the failure was a known issue; however, there were no recalls for the failure. The contact was given an estimate for the repair. The manufacturer was also contacted but no assistance was provided. The vehicle was not repaired. The failure mileage was unknown.
Purchased car from third party late September 2022. Immediately noticed that night driving was nearly impossible to see with headlamps on dim. Going from high beams to low beams is almost like switching to parking lamps. Can’t drive with high beams on when there’s other traffic it poses a hazard to oncoming vehicles. Took the car into Nissan dealership the following week and they told me I missed a deadline on headlight replacement coverage. Only owned the car a week at that time. I swapped out bulbs and had outer covers polished. Still can’t see to drive safely at night. Poses a huge safety risk when night driving is unavoidable. Really wish Nissan would reopen any claims for the dim lighting for those who didn’t know about it before purchasing.
Have trouble seeing where I'm going in the dark. Nissan knows about this problem, but says it could take 9 months to get replacement headlight assembly. How did Nissan get away with not getting a safety recall? Did they line the right pockets?
Left rear lower control arm broke while driving due to rust and cracked weld. I was lucky to be going at a slow rate of speed when it happened. The rear left tire turned inward and it was undrivable.
Low beam headlamps very dim causing poor lighting. Had headlamps replaced per law suit settlement agreement. Still problem unresolved. Returned to dealership to complain and was told headlamps pass their testing. Still low beam lamps are so dim its creating a safety hazard, so, I drive with high beams on. Dealership refused to drive my car at night to verify hazard. Dealership told me to buy aftermarket headlamps and they will charge me to install. This issue is not being resolved with the law suit agreement and many consumers are very upset that they are driving around with very low beam lighting.
Original transmissional failed at 67,000 miles. Replaced under a Fidelity warranty. 54,000 miles later, the transmission failed again. My safety and the safety of others was at risk due to the car not accelerating properly. Car was revving to 4rpm and only going 20mph. No warning lights appeared, I drove straight to the dealer to have it diagnosed. 2 "red codes" came back indicating needs to be replaced again, at my own expense.
Low beam headlights on 2015 Nissan Altima are defective and Nissan or dealer are not replacing as needed. This is a safety issue.
Both rear doors are not opening from the inside. At first the right side rear door wasn’t opening and I filed a complaint here-few years ago. Now the left side rear door has stopped opening from the inside.
The contact owns a 2015 Nissan Altima. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact was able to coast to the side of the road and discovered that the transmission had completely failed. There were no warning lights illuminated. The vehicle was towed back to the residence. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
The contact owns a 2015 Nissan Altima. The contact stated while driving at 20 MPH and making a right turn, he lost control of the vehicle. There was no further information provided. The contact stated that the check engine warning light was illuminated prior to the failure. Despite the failure, the vehicle was driven to an independent mechanic where it was diagnosed that the rear driver's side control arm was fractured. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000. The VIN was not available. The consumer stated the company did have a recall and fixed the vehicle.
My rear Rear Lower Control Arm are both rusty and about to break
My car battery died as I turned off the engine in a parking lot. I was unable to unlock the electronic locks. I was stuck in my car for 20 minutes at 100 degree heat before help arrived and was able to assist. There is not a manual unlock mechanism in the interior of the car that would have helped me. I even searched online for any way to let me exit the car with no electricity. If I had been farther away, my health would’ve been very compromised- I am just lucky I did not have a child with me. As a person with multiple health issues, this scenario has me absolutely terrified.
Passenger airbag repeatedly registering a warning light despite multiple attempts by mechanics to fix the issue. The light will usually go off briefly after attempted repairs (long enough for car to pass inspection, for example) but turns back on once the car is driven only a short distance. Unclear whether the problem is a sensor issue alone or whether the airbag is actually nonfunctional. Problem has existed since July 2022; it is currently the beginning of September.
The contact's wife owns a 2015 Nissan Altima. The contact stated while his wife was driving at an undisclosed speed, she noticed that the transmission was slipping. The contact's wife drove to their residence and informed him. The contact test drove the vehicle at 40 MPH and noticed that the transmission was slipping into a lower gear. The contact drove to his residence and used an OBD reader to determine the cause of the failure. The vehicle was taken to the dealer where it was diagnosed that the continuously variable transmission (CVT) needed to be replaced. The dealer informed the contact that the warranty would cover half of the repair fee and he would be responsible for the other half. The failure mileage was approximately 86,000.
The contact owns a 2015 Nissan Altima. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the passenger's side air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall for the failure. The failure mileage was unknown.
Nissan has a recall for headlamps, i am an owner of a make and model and year of said recall, and have attempted to have headlamps corrected; dealership says i won’t receive the remedy. I cannot see with the current headlight and it is a safety issue.
Airbag light ON permanently all of the sudden on the dashboard. If the airbag system is not working properly it puts me and my passengers at risk of serious injuries if they don't work properly. No one has checked it since it appeared Aug 1, 2022. No warnings before it showed. Just one morning the light went on.
I own a 2015 Nissan Altima, which I purchased in 2019 from the prior original owner. Recently, approximately 2 weeks ago, my airbag indicator turned on on my dashboard and has stayed lit ever since. I took it to a Nissan Dealership in Orlando, Florida and was provided with an estimated invoice for $2,500. I happened to learn online that Nissan had a recall campaign involving this same issue. I also learned that during the recall campaign, Nissan alerted its customers as follows: -This safety defect can KILL or seriously injure you or your passengers -All safety recall repairs are free at authorized Nissan dealerships -Replacement parts are available for all affected Nissan vehicles -A FREE loaner car, towing service or mobile repair in select locations may be available to assist with any inconvenience this repair may cause -Contact your local authorized dealer or call 1-888-546-1048 now to schedule your free recall repair I called the aforementioned phone # for Nissan and was told that this is a closed campaign. My concern is that despite the closure of the campaign, this serious safety issue has arisen for me. So, my call was escalated to the Nissan Consumer Affairs department at 800-647-4261. I was told that recalls are VIN specific and that according to Nissan's system, the VIN for my vehicle was not part of the recall campaign. I was told that I may contact you, the National Highway Traffic Safety Administration to report my safety concern. Can you help me with this? I need to have my car repaired and I would like to have Nissan pay for this serious safety issue.
On 7/22/2022, our 2015 Nissan Altima began to shake heavily while being driven at approximately 30 mph. Please note that our 16 year old newly licensed son was driving the vehicle when this occurred. The traction control light came on and the vehicle was unable to be driven safely. Thankfully, he was able to get to the side of the road and we were able to have the car towed to our mechanic. It was determined that the driver side left rear lower control arm had completely broken off due to corrosion. Pictures attached. The left rear control arm was replaced by our mechanic. On 2/3/2023, our 2015 Nissan Altima was being driven at approximately 30mph by our 16 year old son when he reported a knocking sound and the car began to shake. He reported the traction control light came on and he had to maneuver the car to the side of the road. Photos attached. The car needed to be towed to our mechanic as it was unsafe and unable to be driven. It was determined that that the passenger side right rear lower control arm had completely broken off due to corrosion. The car is currently waiting to be repaired.
The gear stick gets stuck when trying to shift gears it wont move from Parking, headlights seem to not give enough lighting when on, I have replaced the transmission after 3years of having the vehicle, I still owe on the loan and the vehicle still shakes when driving over 80mph on the freeway. I dont currently have any warning lights on the vehicle. I have taken the vehicle many times for repairs for the same complaint that the vehicle shakes when driving it and the problem still has not been resolved. I already spent a lot of money on trying to fix the problems.
Acceleration isn’t steady. Sometimes at a stop, the car won’t go for a few seconds and when it does, it jolts. When driving, the RPM also seems to go crazy, it doesn’t stay steady like other cars I’ve driven. Someone can inspect the car but I don’t have money to pay, and I can’t travel to a dealership for inspection either. When the acceleration decides to mess up, it’s dangerous especially at stop signs or stop lights that there are blind spots in, I’m terrified of getting hit because of the car failing to accelerate. The car hasn’t been inspected by anyone that I know of. It is a salvage rebuilt vehicle so I’m assuming the dealer that I bought it from checked everything before selling it. There was also no warning message whenever these things happen.
My 2015 Nissan Altima, I've had it (7 years), started stopping without warning. Last week, I've had the valve cover replaced, because it was oil coming through one of the chambers of my spark plugs, I got a new battery, & I got the oil changed to make sure that everything was flowing correctly and running clean. Then it happened again. I put my car in park, I turned it off, and started again. There were no warning lights or codes that came across the dashboard. It was more frustrating because there's no warning no preparation it just does it so I did a system diagnostic ( Hitting the push to start button 5 times then hitting the door Button on the inside of the door jam 10 times then hitting the push to start button 3 times and the car will test all of the systems). My car was not running hot, there are no warning lights, you don't know when it's happening it feels like it's pulling or struggling with torque, and then before you know it you've come to a complete stop. It happened in the middle of an intersection. Multiple codes are hiding in the system, with no indications on the dash. The code discovered by my local mechanic was P7F1 (transmission code). This is based Tech Bulletin #NTB15083A. Hundreds of owners of Nissans have indicated the same issues with no resolve from Nissan or their local dealerships This is dangerous
Driver side rear door lock malfunction. Will not lock or unlock with power button or keyless remote system. Manual lock very hard to lock/unlock.
My airbag light stays on with or without people in the seat. Vehicle has 120,000 miles.
Both driver side and passenger sun visors will no longer stay in the up position. At any time while driving the sun visor falls and blocks the view of the road. The dealer has not confirmed this problem. I know many individuals who own the same make and model that are experiencing the same problems. The only warning was the sun visor was difficult flipping up or down.
Altima Headlight Class Action Lawsuit, issue did not begin to occur until after the deadline of 4/25/22 and did not receive a notice. Headlights are so dim and I have to drive in the dark that this puts myself and others at risk. The Nissan dealership will not look at the headlights until my VIN has been included in the NHTSA database they refer to.
Driver side head light is defaulted does not reflect there for you are blind at night . I was pulled over by the cops and they told me that the next time I’m driving at night I will get a ticket…
There was a class action lawsuit for the highlights on my Nissan. The first week of April 2022 we had the highlights check by a Nissan Dealer. We were told that it is included in the Lawsuit and that they would replace the highlights. They had to order them and would call when the came in. It has been two months and they keep saying the replacement highlights has not come in. I call the parts department and was told that I could come in and pay for them. Then they could have them next day. Call the service department and was told again that our car is on a waiting list for the highlights. They don't know when they will well have the replacement highlights. The car can not be driven at night without the high lights on. We were pull over one night for riding with the highlights on oncoming vehicles and told that it is not safe to drive the car until the lights are fixed.
The contact owns a 2015 Nissan Altima. The contact stated that while driving approximately 65 MPH, the hood was unlatched and flew upward. The hood, fenders, and roof of the vehicle were damaged. The contact pulled over to the side of the road and closed the hood. The contact called the dealer and was referred to the manufacturer for assistance. The manufacturer was made aware of the failure and a case was opened. The contact had been informed of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The vehicle was not repaired. The approximate failure mileage was 85,000.
The vehicle failed to accelerate in a timely manner after stopping at a traffic light without warning.
The headlights are extremely dim at night. after replacing them, it is still extremely hard to see at night which caused me to almost hit a person crossing the street
Hi MY NAME IS [XXX], I HAVE ISSUE WITH MY CAR THAT I HAVE PURCHASE A NISSAN ALITMA 2015, WHEN I HAD BOUGHT IT IT ONLY HAD 43,200 MILES AND I ONLY DRIVEN IT 10,000 SOME MILES. ONE DAY I WAS DRIVING TO GO TO A FUNERAL SERVICE FOR MY IMMEDIATE FAMILY IN HEAVY TRAFFIC AND THE SPEED JUST CUT OFF AND THE CAR JUST STOPPED. I ALMOST GOT INTO A ACCIDENT. I ALSO HAD TWO OTHER FAMILIES WITH ME IN MY CAR WITH ME. I AM ALSO PERMANTELY DISABLE. I HAD THE CAR TOWED TO MY HOME ADDRESS BECAUSE IT WAS LATE AND EVERYTHING WAS CLOSED BY 6PM. I GOT SO MAD BECAUSE WE MISSED ATTENDING MY FAMILY MEMBERS FUNERAL. THE NEXT DAY I HAD TOWED TO THE NISSAN DEALER AND THE DIAGNOSED IT AND SAID THE TRANSMISSION IS NO GOOD. I GOT UPSET BECAUSE I JUST BOUGHT THE CAR AND I DIDNT EVEN DRIVE IT MUCH AT ALL AND HOW COULD THIS HAPPEN. I BELIEVE THIS CAR WAS FAULTY SOLD TO ME. I JUST FOUND OUT THAT CAR AS DEFECTIVE AND NISSAN NOES ABOUT IT. I NEED YOUR HELP PLEASE LET ME KNOW WHAT I CAN DO BECAUSE NOW I AM SCARED TO DRIVE THIS CAR. I FEEL UNSAFE DRIVING THIS CAR. SO PLEASE PLEASE GET BACK TO ME ON THIS PHONE NUMBER [XXX] AS SOON AS POSSIBLE HERE IS MY EMAIL ADDRESS [XXX] THANK YOU SO MUCH. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
When I pull on handle to open my hood, it does not open.
Hood latch sensor doesn’t work
I was in the left turning lane and my light was green. I looked before making the turn and I proceeded to turn into 177st on Jamaica. As I made the left turn into the lane the 2009 black Honda Accord was speeding and hit the back end of my car as I was already in the street that I was turning into and he left the scene. I called 911 and told them that the person had left the scene but within 10 minutes he returned and wanted to argue, people who saw came out in my defense and calmed him down, I then asked for documentation as the police suggested that we switch informations and he was hesitant in giving them to me so he called the police himself. When we did exchange information, his insurance and registration are in someone else’s name and they are both expired as of 2020.
The contact owns a 2015 Nissan Altima. The contact stated while driving approximately 15 MPH at night, the visibility of the roadway was difficult to see due to the low-beam headlights not providing adequate illumination. The contact used the hi-beam headlights for better visibility while driving. The contact also stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
The contact owns a 2015 Nissan Altima. The contact stated while driving 70 MPH, the front headlight bulbs became inoperable. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer replaced the headlight bulbs; however, the failure reoccurred several times. The manufacturer was contact but provide no assistance. The failure mileage was 118,000.
For the last few days my car has been hesitant to accelerate. At low speed acceleration it jerks a few times then the rpms go way high and is slow to shift & accelerate. It is automatic. This problem has been gradually increasing over past 2 years. I did take it to a dealership when the hood latch was replaced due to recall this year and they just suggested I drain/replace the transmission fluid in hopes that it fixes the acceleration issues. They already knew when I went into the dealership that it wasn't in warranty anymore and because I couldn't afford to fully fix the problem they just brushed me off. This isn't a safe car anymore to drive. I have 2 children and this is our primary vehicle. I just know whatever this issue with the transmission and power train stuff is not safe and it's only a matter of time until something major brakes down, I just hope it does not clunk out on us to where we wreck. These power train/transmission issues have started affecting the cruise control, air flow of the car, and possibly affecting the sensors which then could be another ordeal with electrical issues. NISSAN WHAT IS WRONG WITH THE TRANNY/POWER TRAIN > EXTEND THE WARRANTY OR FIND AND FIX THIS ISSUE I bought the car in 2018 with less than 20,000 miles and have done regular maintenance, new tires every year, oils changes, replacing air filters and wipers, replacing brake pads, ive had to replace the brake booster already and flushed the whole brake system because of this acceleration issue I figured the brakes causing the lag but this car is just falling apart these past 2 years, rust on the trunk near the silver trim has caused the trunk to open on its own and the back-up camera feels like its slowly going out, the headlights are too dim to drive at night(even the brights now are dim), the rear passenger window just dropped down one day off the roller and I can't get the window back up and stay on the roller. Problem after Problem. Safety concern after safety concern.
Data synced from NHTSA on May 4, 2026