NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Nissan Altima. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
My headlights are not putting out very well at all. I have to drive on high beams at night to be able to see which I’m sure is disrupting others driving but when I have my lights on low beams it’s almost like my lights are off or like fog lights. It’s super dangerous. This is been going on for months and I have to avoid driving at night all the time because it’s so bad.
Drivers side window & door latch does not work. door latch has to be push in after it opens the door & window will not go now.
Subject Safety Defect Complaint Recall Repair Refusal and Manufacturer Delay Nissan Altima 2016 My 2016 Nissan Altima is subject to a safety recall related to the hood latch cover The hood latch cover on my vehicle is defective and stuck which caused the hood to become completely locked shut This defect creates a serious safety hazard because the hood could unexpectedly open while driving putting me my family and other road users at risk I contacted and visited two authorized Nissan dealers multiple times to have the recall repair performed Both dealers refused to repair the vehicle unless I personally opened the hood first I explained that the hood cannot be opened due to the recall related defect and that attempting to force it open is unsafe The dealers still refused to perform the recall repair I then contacted a third party service AAA but they refused to work on the vehicle stating that opening or driving the vehicle with a compromised hood is extremely dangerous and that this issue must be handled by the manufacturer and its authorized dealers I contacted Nissan North America directly to seek assistance Instead of resolving the issue Nissan has repeatedly delayed action stating that my case is still pending dealer approval I have been told many times that there would be updates but no solution has been provided I was informed multiple times that the case is delayed and that there is currently no resolution available As of today my vehicle has been undrivable for more than one and a half months due to this unresolved safety defect I am afraid to drive the vehicle because it poses a real danger to my safety and the safety of my family This situation has caused significant stress and hardship I am filing this complaint with NHTSA because an authorized dealer is refusing to perform a required safety recall repair
Headlight lowbeams are dim. Replaced with new bulbs, no improvement. Headlight lens are crystal clear from being clear vinyl wrapped when purchased new.
Icc stopped working
While i was driving the transmission felt as if it was slipping and didn't want to switch gears. When i stopped at a red light it didn't want to kick into drive it took like 3 -4 minutes to kick in no warning lights came on it just started messing up when I took it to get it looked at the code p17f0 came up. Im still paying a 429 car note on this vehicle and can not drive it plus the Carmax Care coverage i had on the car, is unusable!! So now im stuck with a broken car that im still paying on.
The contact owns a 2016 Nissan Altima. The contact stated that while driving 70 MPH, the rear tire fell inside the wheel well. There were no warning lights illuminated. The contact was able to pull over safely. Upon investigation, the contact was able to associate the failure with NHTSA Action Number: EA19002 (Suspension). The vehicle was taken to an independent mechanic, where it was determined that the lower control arm was rusted and had fractured. The contact called the local dealer, who mentioned the recall in Canada was due to the snowy weather. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000. The VIN was not available.
I am experiencing an issue with the airbag light on my 2017 Nissan Altima S model, which is showing code B0020. This airbag code indicates a problem with the passenger side airbag system, typically caused by damaged wiring, a malfunctioning seat sensor, or a loose connector beneath the driver's seat. The repair quote from my local Nissan dealership ranges from $1728 to $3500, depending on the faulty components and the labor required for installation. This is a recognized problem for Nissan, and their failure to address it raises significant concerns regarding safety. Currently, I am uncertain about how to proceed with the repair due to the high costs involved.
The contact owns a 2016 Nissan Altima. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with curtain air bags failure. The dealer provided an estimate for the repair, and the contact was informed that the cost of the repair would not be covered because the vehicle was out of warranty. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 102,464.
The transmission started slipping at 70,000 miles on the Altima, even after getting a preventative transmission service at 30,000 miles. A mechanic revealed a judder code, which means the transmission will stop working within weeks. A repair would cost more than the car is worth. My wife could have been stranded in traffic. This is unacceptable. No warning lights appeared on the dash.
while driving 25mph-49mph, the hood unexpectedly opened and flew back into the windshield causing the windshield to crack/shatter. No warning lights had been illuminated. Driver pulled over safely got out of the car along with 2 passengers. Driver contacted the police and had the car towed to the nearest auto body shop. calling NISSAN on monday 9/22/25. seems like there was a MAJOR recall in 2020 (HOOD LATCH RECALL, that states the hood may open without warning while driving and could obscure the driver’s vision, increasing the risk of a crash.)that this vehicle was not part of but exact thing happend that was stated as reason for recall.
The contact owns a 2016 Nissan Altima. The contact stated that while attempting to drive from a complete stop, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact stated that upon depressing the accelerator pedal a second time, the vehicle responded as intended; however, the failure recurred at the next stop. The contact stated that the gas cap warning light was illuminated. The contact stated that upon inspecting the gas cap, no issue was found. The vehicle was taken to Auto Zone, where the failure was linked to the transmission. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Water leak...from trunk and sunroof....electrical problems airbag light on and off.....sensor issues i paid out of pocket.
My 96 year old mom purchased 2016 Alltima 8 years ago. It now has 59,000 0riginal miles on it and the CVT transmission is failing we were told at the nissan service center where the car was purchased. Nissan has refused to help pay for any repairs. So 96 year old woman living on fixed income has to pay. Go back to Japan NISSAN
The contact owns a 2016 Nissan Altima. The contact stated that while starting the vehicle, the fuel gauge indicated that there was no fuel in the fuel tank. The contact drove to the gas station and refueled; however, the fuel gauge failed to provide the fuel level inside the fuel tank. The check engine warning light was illuminated. The vehicle was taken to an Auto Parts store to have the vehicle diagnosed. The employee retrieved a diagnostic trouble code related to a fuel level sensor failure. The contact was informed that the sensor needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Air bag indicator light turns on indicating a failure of the airbag system. I understand this disables this safety system putting all passengers at risk. The dealer advised the issue is caused by the driver seat side airbag wiring failure. From reading other users, this appears to be a common issue due to severe bends of the wiring from the connector to the airbag. To me this is a design failure which normally does not occur. The cost is ~3000 USD to replace the seat back.
The air bag sensor light is on continuously. According to the manual it indicates there is something wrong with our airbag. After reading several comments from individuals this seems to be a problem with many.
I am writing to formally request a recall for my 2016 Nissan Altima due to a known issue with the Continuously Variable Transmission (CVT). Recently, my vehicle has exhibited concerning symptoms, including an inability to exceed 20 mph while hitting 3 RPM, and significant hesitation when accelerating, followed by abrupt lunging. Notably, these issues occurred without any prior warning lamps or indicators until recently with the RPM issue. Despite taking my vehicle to Nissan for diagnostic scans, which cost approximately $600, no specific issues were identified. These problems have not been reproduced during dealer inspections or by law enforcement, yet they pose a significant safety risk to myself and others on the road. I would like to qualify for the free recall service to have this issue inspected and resolved by an authorized Nissan dealer. Please provide me with the necessary information to proceed with this request. Thank you for your attention to this matter.
On April 15, 2025, I purchased a pre-owned 2016 Nissan Altima with just under 51,000 miles. Less than two months later, the vehicle’s transmission failed. A diagnostic revealed the issue is with the CVT transmission, a well-documented defect in many Nissan models. When I contacted Nissan to file a claim under what I thought would be warranty protection, I was denied because the extended warranty period had technically expired. However, I was not the vehicle owner during that warranty period, and the defect had not presented itself until now. I am now left to pay thousands of dollars to replace a part that Nissan has previously acknowledged as faulty. This is not simply a warranty issue—it’s a case of a known manufacturer defect causing harm to a consumer who acted in good faith. As a working-class family of six, we cannot absorb this kind of financial blow—especially when it is due to a failure Nissan has seen repeatedly in their CVT-equipped vehicles. I am requesting that the Attorney General’s office investigate this matter and advocate for Nissan to take responsibility by covering 100% of the repair costs. I honestly do not understand why this faulty transmission issue has not warranted a recall. The sudden and unexpected inability to continue acceleration is an extremely dangerous occurrence that can lead to a collision resulting in fatality or paralyzation.
-Nissan made their Altimas and other vehicles using a CVT transmission that was of poor design and quality. -Nissan has admitted to this in several class action lawsuits, [XXX] ) and has extended their powertrain warranty and time period as a result. -The extended powertrain warranty is to cover up until 84k miles, the mileage on the Nissan Altima in question is just over 82k, well under the mileage limit. -Nissan corporate has denied repairs for this particular Nissan Altima under both their financial assistance and goodwill programs, despite having done so for many other Altima, Murano, Maxima, etc... owners. -Nissan is denying assistance based on two points: First, they claim that the time has expired. My claim is that transmissions fail due to poor engineering and quality, as well as wear and tear - NOT due to an arbitrary point of time when the clock hand strikes 12 midnight. In other words, transmissions due not wear out based upon an arbitrary time schedule. Secondly, Nissan is denying assistance and suggested that the warranty is void due to a lack of dealer maintenance, in violation of the Magnuson-Moss Warranty Act, which protects consumers' rights to choose where they have their car serviced without voiding the warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown
Odometer Fraud. The contact purchased a 2016 Nissan Altima. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 43,000, and at the time of registration, it was discovered that the mileage was 68,000.
Airbag light sensor is on in the dashboard
As I was driving on the highway , I experienced loss of power, acceleration issues, slipping between gears, whining noise, hesitating, and jerking I had no warning signs no lights come on on my vehicle to notify me of any type of problems. This all happened when I was driving on the highway. My car went from driving perfectly normal to no longer working. I took my car to a mechanic they run a diagnostic. They also test drove in and inspected the car and said my transmission is failing and it needs to be replaced and that this has been a common issue in Nissan Altima between 80,000 and 100,000 miles
Odometer Fraud. The contact purchased a 2016 Nissan Altima. The contact stated that the vehicle was registered, but after a crash, the vehicle was totaled, and the insurance adjuster discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 130,000, and at the time of the crash, it was discovered that the mileage was 270,000.
Odometer Fraud. The contact owned a 2016 Nissan Altima. The contact stated that while her son was driving at an unknown speed, when another vehicle suddenly appeared to drive head on, causing the contact's son to swerve, causing a collision. No warning lights were illuminated. The driver-side and passenger-side airbags did not deploy. A police report was filed. There were no injuries sustained. The vehicle was towed to the son's residence. The contact stated that while the insurance company was filing the insurance claim, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle's mileage was 120,000 and at the time of the accident, it was discovered that the mileage was 300,000. The insurance company deemed the vehicle a total loss. The manufacturer was notified of the failure. The failure mileage was unknown.
I am the new owner of a 2016 Nissan Altima with approximately 179,000 miles, and I am experiencing a complete transmission failure despite Nissan’s claims that their CVT transmissions are reliable. After researching, I discovered that Nissan has faced multiple class-action lawsuits regarding faulty CVT transmissions, which led to warranty extensions in the past. However, I was told by Nissan Customer Affairs that those extensions have ended, and they refused to offer any assistance, even though this is a well-documented, known defect. As a new owner, I do not have access to the vehicle’s full service history, but there are no reported service issues or previous transmission failures according to the BAR website. Regardless, this failure is consistent with thousands of other complaints from Nissan Altima owners, and it is unacceptable that Nissan refuses to take responsibility. Additionally, there are two active recalls on my vehicle (hood latch and door handle issues), but I cannot even bring the car in for recall repairs due to the transmission failure. I am requesting that Nissan takes this matter seriously. If Nissan continues to ignore its responsibility, I will escalate this complaint further.
The contact owns a 2016 Nissan Altima. The contact stated that while driving up an incline at 65–70 MPH, the vehicle hesitated and briefly lost automotive power. The vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that the stop lamp switch and wiring had failed. The vehicle was not repaired. Most recently, the contact stated that while driving up an incline at 60-70 MPH, the vehicle hesitated and briefly lost automotive power. No warning lights were illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
The contact owns a 2016 Nissan Altima. The contact stated that while operating the vehicle, the vehicle failed to properly accelerate, and the vehicle was jerking and lurching while driving. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
REPAIR SHOPS ESTIMATE STATES; AUTOMATIC TRANSAXLE (3102M3VX0CRE) NEEDS TO BE REMOVED & REPLACED, (Combination) CRANKSHAFT MAIN OIL SEAL REMOVE & REPLACE, (Combination) TRANSMISSION OIL COOLER & LINES - Flush - FRONT WHEEL ALIGNMENT, CVT PROGRAMMING which is totaling $5,714.48. This cost will cost me a hardship as I am a person with disabilities. I don't feel it is fair that the extended warranty has a time limit as this was not a good solution for those that don't drive much. I am being told it expired in 2023. Had I driven more this recalled CVT would have damaged sooner and been covered. I am extremely afraid to drive this car like this.
2016 Nissan Altima has approximately 89,300 miles and the continuously variable transmission (CVT) had to be replaced. Nissan is well aware of the CVT issues. A few years ago, due to class-action lawsuits regarding the CVT, Nissan offered extended warranty for all impacted vehicles for 7 years and 84,000 miles, whichever comes first. Our vehicle was less than 6,000 miles outside of that warranty. And went out about 1 year after that warranty. Due to a separate warranty we purchased at the time the Certified Pre-owned Altima was bought (with about 9,200 miles on it), we were covered for 7 years or 100,000 miles additional warranty, whichever came first. For the warranty we paid for, we were over by 1 year and 3 months but under in mileage; Nissan agreed to pay half of the CVT replacement cost. We have copies of the warranties and receipts. Car began to skip/stall in late 2024. Check engine light came on. Code was run at Nissan Dealership in January 2025 that said CVT was bad. We had the CVT replaced at a Nissan Dealership and had to pay for 1/2 the CVT replacement. Impacted Nissan CVTs should be mandatory recalled and Nissan should be required to pay full cost of CVT replacements for those Nissans due to the widespread and known issues.
Head lights very dem and I have replaced with new and still can not see far with lights on
I have a 2016 Nissan Altima 3.5 Sr I brought into the Nissan dealership multiple times since 2022 now in 2025 at 100,000 miles to transmission is not working it's dying at intersections and oil is pouring out of the engine I was told that there was a recall that expired in April of 2023 however I was never notified about the recall despite taking my car to the Nissan dealership prior to that date no one ever said that there was a problem with the CVT I've stored my car multiple years because I'm a veteran and I had to deploy so it wasn't driven as much and now that's crossed 100,000 miles it's on its last leg this isn't fair the 2019 models are getting recalled they should fix mine I've taken care of this car and now they're trying to deny me my mobility I'm a retiree I don't have that much money the last time I took it to the dealership they said I needed a new engine never once mentioning that there were previous recalls on this vehicle. I need help.
I have had this vehicle since December 28, 2017, and during that time, the battery has been replaced nearly five times at the dealership. The reason they provided is that the battery now lasts less than two years. I have repeatedly asked them to investigate whether there might be an issue with the electrical components, but they have refused to do so, even while my vehicle was still under warranty.
Car enters lymph mode, transmission failure car fails to move. Incident occurs randomly while driving on the highway placing driver and passengers at risk of being hit from behind. Nissan transmissions are notorious for transmission failures. This is the second Nissan Altima I have owned with the same transmission problem Vehicle only has approximately 60,000 miles and already failing. No warning lights came on nor other indications of malfunction. Transmission has been serviced by Nissan oil and filter have been changed. Transmission is warranted for 100,000 miles or seven years. The vehicle is a 2016 and has just passed the warranty. Previous Altima transmission was warranted for 100,000 miles regardless of the number of years. This is the third time transmission has fallen into safe mode on the freeway
Nissan issued a notification of a safety issue with dimming headlights caused my a manufacturing issue. It's not a recall, however an extension was provided to address the concern. The problem is the letter is not clear when that extension starts, it indicates it's began January 2022 and is covered for an additional 3 years, however per Nissan the start date was the end of the manufactures warranty. I have a vehicle driven by my son that has dim headlights. This is a safety defect, created by the manufactures flaw, and should be covered by Nissan. Both headlights would need to be replaced and they should be held accountable for their safety issue.
I opened Complaint Number 11539204 on 08/17/2023 concerning issues with the car stalling, delayed shifting and gear slippage. I had the transmission replaced with a new one on 08/18/2023 at Tri-State Nissan Winchester, VA, and now I'm experincing the same issue with this new transmission. I was told that the warrenty for the enw transmission was only 12 months/12K miles. I paid over $5K for this new transmission and in a little more than 14 months, the same issues are being experienced. I was told Nissan changed their warranty on 07/2024 for their new transmissions to 36 months/36K miles. I called 1-800-Nissan-1 and got a case created, but they are not able to help in covering the cost to replace this 2nd transmission. There needs to be a recall on these Nissan's CVT.
Delayed gear change from 1st to 2nd/delayed acceleration 1-5 seconds mid-traffic because the car overheats soon after driving which causes the car to not properly accelerate causing more RPMs than necessary during longer drives with frequent stops (within urban/suburban areas).
While driving on interstate 80 RPM started fluctuating as the MPH started decreasing. I had to pull to the side of the freeway and drive at 5mph because that’s all it would let me do. Car had to be towed from Colfax California to the AAMCO in Auburn, California. Had to rent a car that cost me $609. I found out today that the transmission needs to be replaced and the cost will be $6949.03.
Headlights staying dim to the point of not being able to see after dark even after replacing the headlights
After the car warms up it will not accelerate like it should. I was stopped at a light - when I went to turn left at the light my car would not accelerate. It slowly rolled out into oncoming traffic. Like it was in limp mode or something. Then at the last minute the car jolted forward like I had the gas pedal fully depressed. Very scary and unsafe. I’ve had this happen many times. I’ve taken it in but haven’t found a solution.
Vehicle starts fine once the entire engine heats up is when problems start the loss of engine power until engine is able to restart resetting errors this would gradually get worse and the finaly the engine completely stalls out at one moment the computer says it’s the evap then is says cam sensor then the O2 sensor then is said it was the throttle body then at one point it said fuel pump and even told me it was the two upp sensors while trying to start it should start but idling. Vary ruff and severe engine, shaking while idling. Then it refuses to start I need this vehicle investigation for this car and have it applied to this vehicle as well as the symptoms are identical!!!
The transmission failed in the middle of a traffic controlled intersection. I was almost hit a few times (flashers engaged). No motion was possible in either direction. Was later replaced at a cost of $6100 by a local transmission shop.
Accident Description: On August 2024, a 2016 Nissan Altima SL was being driven at a low speed through a residential neighborhood under clear and dry conditions. The ambient temperature was between 85 and 90 degrees Fahrenheit. Without any prior warning or external impact, the vehicle's airbag system suddenly and unexpectedly deployed. Both the driver and front seat passenger, who were wearing seat belts. Additionally, the vehicle's door locks appeared to malfunction, impeding the passenger's exit. The vehicle has approximately 76,000 miles and is not currently under recall. Component or System Failure: The airbag system, including the airbag modules and potentially the door lock mechanism, malfunctioned. The vehicle is currently undergoing inspection by the insurance company and will be made available for inspection by NHTSA upon request. Safety Risk: The unexpected deployment of the airbags while the vehicle was at a low speed posed a significant safety risk to the occupants. The injuries sustained, including neck, shoulder, and back pain, demonstrate the potential for serious harm. Furthermore, the malfunctioning door locks hindered passenger egress and could have exacerbated the situation in a more severe accident such as if this would have happened on an expressway or highway at a high rate of speed with other vehicles involved, this would have been a deadly accident. Reproduction or Confirmation: The problem has not been reproduced or confirmed by a dealer or independent service center yet. Inspections: The vehicle is currently scheduled to undergoing inspection by the insurance company. No inspections by the manufacturer, police, or other parties have been conducted yet. Warning Signs: No warning lamps, messages, or other symptoms indicating an issue with the airbag system was observed prior to the incident.
After driving the vehicle for about an hour, when coming to a stop, the vehicle will not accelerate. Stepping in the acceleration pedal does nothing. No RPM increase, nothing. After 10 seconds the vehicle suddenly takes off. After angry drivers honk. The RPMS rev up and will not decrease to normal. I am limited to 25 mph with very high RPMs. Same thing repeats after every stop. The problem goes away intermittently after restarting the car. I've almost died trying to make turns in front of oncoming traffic when it will not accelerate.
During normal operation of the vehicle the car suddenly would not accelerate or go faster than 12mph. The transmission failed without warning. I have filed a claim with the manufacturer.
The contact owns a 2016 Nissan Altima. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle briefly accelerated independently, before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the continuously variable transmission (CVT). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,000.
the systems I-key message is coming on because the hood latch. the recall only bent or greased the latch and didn't replace it. dealer wont take the problem.
I am concerned about the safety of my headlights. I haven't had my car long but noticed how dim the headlights were in comparison to my other car. I frequently would drive my old car with the fog lights illuminated due to wildlife concerns. My Nissan, though ten years newer, has lighting that is way worse. Sure enough, an animal ran out across my part that I could barely see. I looked into replacement bulbs when I stumbled across a class-action lawsuit regarding dim headlights. However, since I recently bought this car used, I apparently have no recourse. This is most definitely a safety issue. Furthermore, if the issue is due to the projector lens, then the repair should be made at Nissan's expense. Additionally, several people say that changing the bulbs do not help. I haven't had my car looked at by anyone because they just want to change the bulbs. How do you fix headlights when charging the bulb isn't the fix? How am I going to be able to see at nighttime? There needs to be a recall for these lights. It is a safety issue. It cannot be fixed by a consumer by changing the bulbs.
Air bag light is on and occupant classification sensor is malfunctioning. Passenger airbag will not deploy in the event of an accident.