2021 Nissan Altima Complaint Log

The contact owns a 2021 Nissan Altima. The contact stated that while driving at an undisclosed speed, a rock hit the front windshield, causing the windshield to crack. The contact scheduled an appointment with an auto glass company to have the front windshield replaced. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

The contact rented a 2021 Nissan Altima. The contact stated that the driver's side door was locked and failed to open with the door handle or the key fob. The contact was able to exit the vehicle through the passenger’s side window. The contact was also unable to open the door from the outside. The contact had to use the key to unlock the door. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.

RE: Formal Demand for Vehicle Repurchase/ Buyback due to Critical Safety Defect- Vehicle Breaking on Its Own While Driving I am writing to file a formal safety complaint and to demand immediate corporate intervention regarding an extremely dangerous mechanical/ADAS defect in my vehicle that Nissan has failed to repair since I purchased it in 2021. My Nissan Altima has serious, ongoing safety issues where the vehicle will unexpectedly and aggressively apply the brakes on its own while I am driving, including on highways and regular roads. This defect happens without my input, without warning, and creates a major risk of being rear-ended, losing control of the vehicle, or causing a serious accident. This issue is Not minor. It is a life-threatening malfunction that makes the vehicle unsafe to operate. I have taken the vehicle to authorized Nissan dealerships for diagnosis and repair on multiple occasions: Repair Dates 2021-2025 at Passport Nissan of Alexandria 150 S Pickett St Alexandria, VA Location Despite these visits, the problem continues. Nissan’s failure to diagnose or repair this critical break/self-braking issue over several years constitutes: •Failure to remedy a known safety defect •Breach of warranty •Violation of consumer protection laws •Negligence regarding driver and public safety A vehicle that breaks on its own, especially at highway speeds – is not safe, not reliable, and not roadworthy. Because Nissan has had more than a reasonable opportunity since 2021 to correct this defect and has failed to do so, I am demanding that Nissan: 1.Buy back the vehicle at an amount equal to the remaining loan balance. I do not want to do any upgrade trade ins. This situation has gone on for years and the vehicle is now a clear danger to me and the public and my two minor children who ride in the car with me. I am requesting immediate action and a good-faith resolution.

While driving home from work I experienced my fourth or fifth malfunction error flashing across my digital display. It scares me because this time is different. This time the flash made the seat vibrate and before I had a chance to react, I totally lost control Of my steering even though I had my hand family placed on each side of the wheel none of my maneuvers resulting in the tires moving in any direction. I was trying to straighten myself out but the trajectory Steered me to the right side of the road and up over the curb which tore out my front end And, had it not been for my superb braking skills, id be headfirst into a big cement hole on the side of the road. Brakes We’re locked out until I pressed on them 15,000 times it seems. Fortunately I am the only one hurt, I’m grateful that no one else has been involved in this malfunction of supposed quality machinery. But this is a ridiculous thing to have happened to listen 1000 miles in the car, this thing has been malfunctioning since the first day that I drove it off the lot. No clue who to get in touch until I started researching this Very same thing, and I am terrified for anyone else driving one of these vehicles right now, because It can Totally happened to you, and you may not be so lucky to have all the injuries only for yourself.

I bought the car in nov. 2021. I was at a store parked I put the car in reverse ,the car started to move, it made a lot of noise and it stoped. there was nothing behind me. This has happen about four times backing out of my driveway a lot of noise and the car stops. I took it to the dealer once and they told me that they could not find any problems.

First of all I know there is a break in period. The stering seems to be loose at times almost to loose when I’m turning , especially a more sharper turn. The brakes are loud at a stop almost like they are warped but it only has 300 miles.the suspension, brakes,,underneath the front end, and the steering do not feel like they are one unit.

The transmission is jerking while driving. it has been doing this since purchased in 2021. I have reported this several times to nissan and the consumer advisors deemed it undrivable but no on has resolved the issue.

The forward emergency braking system periodically will engage with no reason. I did not record the first date this happened. It was in July 2021. This first happened not long after I purchased the car last year on the interstate in heavy traffic with low speed and nothing close enough to set it off. Sometimes just the emergency light will just appear and disappear quickly and sometimes it comes on and the brakes go on. The dealer service and the regional technician has inspected it a few times and could find no error but it only happens sporadically. I checked recently and there is a class action suit against Nissan for the same problem in Tennessee. There seems to be the same problem with other models from 2019 to present.

Unknown. But upon googling I’ve discovered a recall for ball joint separating from steering column due to bolt not tightened properly which explains the noise I’ve heard since I got It which has now progressed to popping even up exiting the vehicle and shutting the door. Yet, “0 unrepaired recalls” according to you.